Hotel Hakone Terrace

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1320-934, Gora, Hakone-machi Ashigarashimo-gun, Gora, Hakone, Japan, 250-0408

Highlights

Sparkling clean

Located in heart of Hakone

Front desk [24-hour]

190 meters to public transportation

Inside city center

Facilities

Free Wi-Fi

Front desk [24-hour]

Fitness center

Bar

Sauna

Family room

Luggage storage

Room service

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Gora, allowing you access and proximity to local attractions and sights. Rated with 3 stars, this high-quality property provides guests with access to fitness center, hot spring bath and sauna on-site.
Your dates are popular among travelersUsers are booking a place in Hakone every 1 minutes on Agoda.com
Cleanliness 9.1
Service 8.2
Value for money 8.0
Facilities 7.9

Based on 644 verified reviews

Cleanliness

9.1

Service

8.2

Value for money

8.0

Facilities

7.9

Location

7.7

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Nearest transportation options

Hakone Tozan Cable Car Koen Kami Station is within 0.18 km

Hakone Tozan Cable Car Nakagora Station is within 0.29 km

See map

7.7Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 35 places in walking distance!

Walkable places
Hakone Meissen Antique Museum
340 m
Hakone Gōra Park
340 m
Hakone Museum of Photography
360 m
Hakone Tozan Cable Car Koen Kami Station
180 m
Hakone Tozan Cable Car Nakagora Station
290 m
Popular landmarks
The Hakone Open-Air Museum
980 m
Pola Museum of Art
2.0 km
Hakone Ropeway
2.1 km
Ōwakudani
2.2 km
Hakone Venetian Glass Museum
2.8 km
Closest landmarks
Hakuundo Chaen
410 m
Marmie Kitchen
520 m
Nakamura-ya Granna
530 m
Hakone Tozan Cable Car
550 m
Gora Station
550 m

Good to know

Value for money8.0
Location rating7.7
Nearest airportHaneda Airport (HND)
Distance to airport74.7 km

Rooms available at Hotel Hakone Terrace

Deluxe Twin Non-Smoking
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  • Room size: 40 m²/431 ft²
  • Nature view
  • 2 double beds or 1 futon
Enter dates to see prices
Twin Room Non-Smoking
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  • Room size: 36 m²/388 ft²
  • Nature view
  • 2 double beds and 1 futon
Enter dates to see prices
Family Room 4 Adults
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    Enter dates to see prices
    Family Room 5 Adults
    ...
      Enter dates to see prices
      Family Room 3 Adults
      ...
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        Deluxe Twin Room
        ...
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          Deluxe Twin Room (No Window)
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            Room Assigned on Arrival
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              Deluxe Twin Room
              ...
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                Standard Twin Room
                ...
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                  Frequently asked questions

                  Hotel Hakone Terrace has a total of 3 floors.

                  Hotel Hakone Terrace has a total of 8 rooms.

                  Hotel Hakone Terrace accepts up to 6, with payment card selections including MasterCard, American Express, UnionPay, and Visa.

                  Past guests that stayed at Hotel Hakone Terrace have given this property a rating of 9.122 for its remarkable cleanliness as the major highlight for their stay.

                  Verified solo travelers that have stayed at this property have given Hotel Hakone Terrace an average rating of 9.5. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

                  Verified couple travelers that have stayed at this property have given Hotel Hakone Terrace an average rating of 8.2. You can look up on more specific customer testimonials, and comments by filtering for a specific type of verified guest travelers down in the review section.

                  Past families with older children that have stayed at this property have given Hotel Hakone Terrace an average rating of 8.9. You can look up more in depth customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

                  Verified group travelers that have stayed at this property have given Hotel Hakone Terrace an average rating of 8.4. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

                  Hotel Hakone Terrace’s local neighborhood is Gora which comprises of popular restaurants such as Yamaji, HAKONE TENT Bar, and EMBLEM FLOW DINING.

                  Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified hours may be charged an additional fee.

                  The nearest airport to Hotel Hakone Terrace is Haneda Airport, 75.0 km away.

                  More about Hotel Hakone Terrace

                  More about Hotel Hakone Terrace

                  Discover Tranquility at Hotel Hakone Terrace

                  Welcome to Hotel Hakone Terrace, a serene retreat nestled in the heart of Hakone, Japan. With its picturesque surroundings and tranquil ambiance, this 3-star hotel offers a peaceful escape from the bustling city life. From the moment you step into the hotel, you will be greeted with warm hospitality and a sense of tranquility that permeates throughout the property. Hotel Hakone Terrace features 8 well-appointed rooms, each designed with comfort and relaxation in mind. Whether you are traveling solo, as a couple, or with a small group, you will find the perfect accommodation to suit your needs. Each room is tastefully decorated, blending traditional Japanese aesthetics with modern amenities to create a cozy and inviting atmosphere. Check-in at Hotel Hakone Terrace begins at 3:00 PM, allowing you ample time to settle in and unwind. The hotel's attentive staff will be on hand to assist you with any requests or questions you may have. As you step into your room, you will be greeted with a sense of tranquility, as the soft lighting and soothing color palette create a peaceful ambiance. After a long day of exploring Hakone's natural wonders, you can sink into the plush bedding and enjoy a restful night's sleep.

                  Unwind and Indulge in Hotel Hakone Terrace's Entertainment Facilities

                  Hotel Hakone Terrace offers a range of entertainment facilities that are sure to enhance your stay and leave you feeling relaxed and rejuvenated. After a long day of exploring the beautiful surroundings of Hakone, why not head to the hotel's stylish bar? With its cozy ambiance and impressive selection of drinks, it's the perfect place to unwind and socialize with fellow guests. Sip on a handcrafted cocktail or a glass of fine wine as you take in the stunning views of the surrounding mountains. In addition to the bar, Hotel Hakone Terrace also boasts a luxurious sauna. Step into this tranquil oasis and let the heat envelop you, melting away any tension or stress. The sauna's soothing atmosphere and aromatic scents create the perfect environment for relaxation. Whether you prefer a dry or steam sauna, you'll emerge feeling refreshed and revitalized. Soothe your muscles, detoxify your body, and indulge in some well-deserved self-care at Hotel Hakone Terrace's sauna.

                  Stay Active at Hotel Hakone Terrace's State-of-the-Art Fitness Center

                  Hotel Hakone Terrace offers a top-notch fitness center that is perfect for guests who want to stay active during their stay. Equipped with a range of modern exercise machines, this state-of-the-art facility provides everything you need for a fulfilling workout session. Whether you prefer cardiovascular exercises or strength training, the fitness center has it all. With treadmills, stationary bikes, elliptical machines, and more, you can enjoy a variety of workouts to suit your fitness goals. The center also features a selection of free weights and weight machines, allowing you to target specific muscle groups and enhance your strength. With its spacious and well-maintained environment, the fitness center at Hotel Hakone Terrace is truly a haven for fitness enthusiasts.

                  Convenience Facilities at Hotel Hakone Terrace

                  Hotel Hakone Terrace offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service, dry cleaning, and luggage storage, guests can easily take care of their laundry needs and keep their belongings organized. The hotel also provides a designated smoking area for guests who smoke, ensuring a pleasant environment for all visitors. For those who prefer to stay connected, Hotel Hakone Terrace offers Wi-Fi in public areas as well as free Wi-Fi in all rooms. Whether you need to catch up on work emails or simply browse the internet, staying connected is effortless. Additionally, the hotel features a vending machine, providing quick and convenient access to refreshments. Guests can also take advantage of the room service offered by the hotel, allowing them to enjoy delicious meals in the comfort of their own room. With these convenience facilities, Hotel Hakone Terrace aims to provide a seamless and enjoyable experience for all guests.









                  Indulge in Exquisite Dining at Hotel Hakone Terrace

                  At Hotel Hakone Terrace, dining is an experience that tantalizes the senses and leaves a lasting impression. Whether you're craving traditional Japanese cuisine or international flavors, our dining facilities cater to all tastes and preferences. Start your day with a sumptuous breakfast buffet at our elegant restaurant, where you'll be greeted by a wide array of freshly baked pastries, seasonal fruits, and a selection of hot and cold dishes. For lunch and dinner, our skilled chefs showcase their culinary expertise by preparing a diverse menu of delectable dishes using only the finest ingredients. From savoring authentic sushi and sashimi to relishing succulent grilled meats and seafood, every bite is a symphony of flavors. If you prefer a more intimate dining experience, our room service is available round the clock. Indulge in a private feast in the comfort of your room, where you can choose from a range of gourmet options. Whether it's a romantic dinner for two or a late-night snack, our attentive staff will ensure that every detail is taken care of, allowing you to unwind and savor the moment. At Hotel Hakone Terrace, we believe that dining is an art form. With our exceptional culinary offerings and impeccable service, we invite you to embark on a gastronomic journey that will leave you craving for more.

                  Experience Comfort and Space at Hotel Hakone Terrace

                  Hotel Hakone Terrace offers a variety of spacious and comfortable rooms to suit every traveler's needs. Choose from the Deluxe Twin Non-Smoking room, which boasts 40 square meters of space and features either 2 Double Beds or 1 Japanese Futon. For families or larger groups, the Family Room provides ample space to relax and unwind. If you're traveling with your loved ones, the Family Room is perfect for creating lasting memories. Additionally, the Twin Room Non-Smoking offers 36 square meters of space with either 2 Double Beds or 1 Japanese Futon. Booking these rooms on Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience, making your stay at Hotel Hakone Terrace truly unforgettable.

                  Discover the Enchanting Beauty of Hakone

                  Nestled amidst the breathtaking landscapes of Hakone, Japan, Hotel Hakone Terrace offers an unforgettable retreat in this charming town. Surrounded by lush green mountains, serene lakes, and soothing hot springs, Hakone is a haven for nature lovers and those seeking tranquility. With its close proximity to Tokyo, it serves as the perfect escape from the bustling city life. Hakone is renowned for its stunning views of Mount Fuji, which can be enjoyed from various vantage points throughout the town. Visitors can take a scenic cable car ride up to Owakudani, a volcanic valley with bubbling hot springs and mesmerizing views of the surrounding area. The town is also famous for its traditional Japanese inns, known as ryokans, where guests can experience authentic Japanese hospitality and indulge in relaxing hot spring baths. Additionally, Hakone is home to several art museums, including the Hakone Open-Air Museum, which showcases an impressive collection of sculptures and installations set against the backdrop of the natural beauty of the region. Whether you're seeking a peaceful retreat or an adventure in nature, Hakone has something to offer for everyone. From hiking trails that lead to hidden waterfalls, to boat rides on Lake Ashi, there are endless opportunities to immerse yourself in the beauty of this enchanting town. Hotel Hakone Terrace provides a comfortable and convenient base for exploring all that Hakone has to offer, ensuring a truly memorable stay in this picturesque destination.

                  Traveling to Hotel Hakone Terrace from Nearby Airports in Hakone, Japan

                  Are you planning a trip to the beautiful town of Hakone, Japan? Look no further than Hotel Hakone Terrace for your accommodation needs. Located in the heart of Hakone, this charming hotel offers a serene and tranquil escape from the bustling city life. Getting to Hotel Hakone Terrace from the nearby airports is a breeze, ensuring a seamless travel experience for all guests. If you are arriving at Tokyo International Airport (Haneda Airport), the most convenient way to reach Hotel Hakone Terrace is by taking the Odakyu Romancecar from Shinjuku Station. The Romancecar is a luxurious express train that offers stunning views of the surrounding countryside. After a scenic journey, you will arrive at Hakone-Yumoto Station. From there, it's just a short taxi ride to Hotel Hakone Terrace, where you can unwind and enjoy the breathtaking views of the Hakone mountains. For those arriving at Narita International Airport, the best option is to take the Narita Express to Tokyo Station, and then transfer to the Odakyu Line to reach Shinjuku Station. Once at Shinjuku Station, you can board the Odakyu Romancecar as mentioned earlier to reach Hakone-Yumoto Station. From there, a quick taxi ride will take you to Hotel Hakone Terrace, where you can immerse yourself in the natural beauty and tranquility of Hakone. With its convenient location and easy access from the nearby airports, Hotel Hakone Terrace is the perfect choice for travelers seeking a peaceful retreat in Hakone, Japan. Whether you are visiting for business or leisure, this hotel offers comfortable accommodations, friendly staff, and a serene atmosphere that will make your stay truly memorable. Book your stay at Hotel Hakone Terrace today and experience the beauty of Hakone firsthand.

                  Discover the Cultural Gems near Hotel Hakone Terrace

                  Hotel Hakone Terrace is surrounded by an array of captivating landmarks and attractions. Just a stone's throw away, The Hakone Open-Air Museum awaits to transport you into a world of artistic wonders. This sprawling outdoor museum showcases a remarkable collection of sculptures and installations, set against the backdrop of lush greenery and majestic mountains. A visit here is a truly immersive experience that will leave you inspired and awestruck. For those seeking breathtaking panoramic views, the Hakone Ropeway is a must-visit attraction. This aerial tramway takes you on a scenic journey over the stunning Hakone mountains, offering unparalleled vistas of the surrounding landscape. As you ascend, you'll be treated to sweeping vistas of Mount Fuji, Lake Ashi, and the iconic Owakudani volcanic valley. The breathtaking beauty of this natural wonder will leave you speechless. If you're in search of spiritual tranquility, a visit to the Hakone Shrine and Kuzuryu Shrine Singu is highly recommended. Nestled amidst lush forested hills, these sacred sites exude an aura of serenity and offer a peaceful escape from the hustle and bustle of everyday life. Take a leisurely stroll through the tranquil grounds, admire the intricate architecture, and soak in the serene atmosphere. These are just a few of the many enchanting attractions that await you near Hotel Hakone Terrace. Whether you're an art enthusiast, a nature lover, or a seeker of spiritual solace, this destination has something to captivate and inspire every traveler.

                  Convenient Public Transport Stations Near Hotel Hakone Terrace

                  Hotel Hakone Terrace is ideally located near several public transport stations, making it easy for guests to explore the beautiful Hakone region. Just a short walk away, you will find Sennindai Station, Gora Station, and Miyanoshita Train Station. These stations provide convenient access to various attractions and landmarks in the area. For those looking to enjoy breathtaking views of Mount Fuji, the Hakone Komagatake Ropeway station is within close proximity to the hotel. From here, visitors can take a scenic cable car ride up to the summit and marvel at the stunning panoramic vistas. Additionally, the Ubako Onsen Iriguchi Bus Station, Hakone Tozan Cable Car Koen Kami Station, Ohiradai Train Station, and Horaien Bus Station are all easily accessible from Hotel Hakone Terrace. These transport hubs offer convenient connections to other parts of Hakone, allowing guests to easily explore the region's hot springs, museums, and natural wonders. With its strategic location near these public transport stations, Hotel Hakone Terrace is the perfect base for travelers seeking to immerse themselves in the beauty and charm of Hakone, Japan.

                  A Gastronomic Delight at Your Doorstep

                  Hotel Hakone Terrace is surrounded by a plethora of dining options that will satisfy even the most discerning palate. Yamagusuri offers a delightful fusion of traditional Japanese and modern cuisine, while Tamura Ginkatsu-tei is renowned for its mouthwatering breaded pork cutlets. For seafood lovers, 808 Monsmare serves up the freshest catches of the day, prepared with expert precision. If you're in the mood for authentic soba noodles, Hatsuhana Soba Honten is the place to go, with its handcrafted noodles and flavorful dipping sauces. Yubadon Naokichi specializes in yuba, a delicate tofu skin, and offers a unique dining experience. Kinosuke is a charming restaurant that showcases the best of Hakone's local produce, while HAKONE TENT Bar is the perfect spot to unwind with a refreshing cocktail. Gyoza Center is a must-visit for dumpling enthusiasts, offering a variety of delicious fillings. For a taste of traditional Japanese cuisine, Chimoto is a hidden gem that serves up exquisite dishes made with seasonal ingredients. Finally, Salon de thé Rosage is the ideal spot to indulge in a cup of aromatic tea and delectable pastries. With such a diverse range of culinary delights just steps away from Hotel Hakone Terrace, you'll be spoiled for choice during your stay.

                  Shop 'til You Drop in Hakone

                  Hotel Hakone Terrace is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shoppers. Just a short stroll away, you'll find the Hakone Prince Bakery, where you can indulge in freshly baked pastries and bread. For a taste of local history, visit the Sekisho Karakuri Museum, where you can learn about the ancient customs and traditions of Hakone. If you're looking for unique souvenirs, head to Hatajuku Yosegi Kaikan, a shop specializing in traditional wooden crafts. For those with a sweet tooth, Hamamatsuya offers a wide variety of delectable Japanese sweets. History buffs will enjoy a visit to the Hakone Checkpoint Travel Story Hall, where they can immerse themselves in the fascinating tales of the Edo period. Kanazashi Wood Craft is another must-visit, showcasing intricate woodwork that will leave you in awe. Anime fans will be delighted to discover the Eva Store, a paradise for all things Evangelion. Don't forget to try the famous black eggs at Owakudani Kurotamago Kan, a unique delicacy only found in Hakone. For a taste of local tofu, make sure to stop by Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop. With such a diverse range of shopping landmarks nearby, Hotel Hakone Terrace is the perfect base for your retail therapy adventures in Hakone.





                  Excellent Staff and Wonderful Facilities

                  Hotel Hakone Terrace in Hakone, Japan, has garnered rave reviews from its satisfied guests. One standout aspect of this hotel is its excellent staff, who are not only helpful but also fluent in English, ensuring a smooth and hassle-free stay for international travelers. The hotel room itself is spacious and impeccably clean, with modern decor that adds a touch of elegance to the space. The facilities at Hotel Hakone Terrace are nothing short of wonderful, including a fully equipped kitchen and a luxurious bathroom. The peaceful and quiet ambiance of the hotel, coupled with its close proximity to the cable car station, makes it an ideal location for exploring the beautiful Hakone region. Additionally, guests have the added convenience of an excellent restaurant located right next door. With its combination of top-notch service, impeccable cleanliness, and modern amenities, Hotel Hakone Terrace comes highly recommended by its delighted guests.

                  A Haven of Excellence: Hotel Hakone Terrace's Exceptional Customer Ratings

                  Hotel Hakone Terrace in Hakone, Japan, has garnered exceptional customer ratings, making it a standout choice for travelers seeking an unforgettable stay. With an impressive overall rating of 8.2, this hotel has proven to be a haven of excellence. One of the standout aspects of Hotel Hakone Terrace is its exceptional value for money, with a rating of 8.0. Guests can enjoy top-notch amenities and services without breaking the bank, making this hotel a fantastic choice for budget-conscious travelers. From the moment you step foot into the hotel, you'll be greeted by a warm and inviting ambiance, ensuring that your stay is not only comfortable but also affordable. Another highlight of Hotel Hakone Terrace is its commitment to cleanliness, with a remarkable rating of 9.1. The hotel's housekeeping team goes above and beyond to ensure that every nook and cranny is spotless, creating a pristine and hygienic environment for guests to relax and unwind. Whether you're staying for a short weekend getaway or a longer vacation, you can rest assured that your room will be impeccably clean and well-maintained throughout your stay. Additionally, Hotel Hakone Terrace boasts a dedicated and attentive staff, with a staff performance rating of 8.2. The hotel's team is renowned for their friendly and professional service, always going the extra mile to cater to the needs of their guests. Whether you need assistance with arranging transportation, recommendations for local attractions, or simply have a question, the staff at Hotel Hakone Terrace is always ready to assist with a smile. With its exceptional customer ratings for value, cleanliness, and staff performance, Hotel Hakone Terrace sets the bar high for an exceptional stay in Hakone, Japan. Experience the warmth, comfort, and outstanding service that this hotel has to offer, and create lasting memories during your visit to this beautiful destination.

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                  Amenities and facilities

                  Very good7.9

                  Facilities

                  Most talked about facilities

                  Languages spoken
                  • English
                  • Japanese
                  Internet access
                  • Free Wi-Fi in all rooms!
                  • Internet
                  • Wi-Fi in public areas
                  Things to do, ways to relax
                  • Fitness center
                  • Gym/fitness
                  • Public bath
                  • Sauna
                  Cleanliness and safety
                  • Cashless payment service
                  • Daily disinfection in all rooms
                  • Daily disinfection in common areas
                  • Face coverings on staff
                  • Free face masks
                  • Hand sanitizer
                  • Hygiene certification
                  • Physical distancing of at least 1 meter
                  • Protective screens in common areas
                  • Temperature check for guests and staff
                  Dining, drinking, and snacking
                  • Bar
                  • Room service
                  • Vending machine
                  Swimming & soaking
                  • Hot spring bath
                  Services and conveniences
                  • Concierge
                  • Dry cleaning
                  • Elevator
                  • Laundry service
                  • Luggage storage
                  • Smoke-free property
                  • Smoking area
                  For the kids
                  • Family/child friendly
                  • Family room
                  • Kids meal
                  Access
                  • CCTV in common areas
                  • Fire extinguisher
                  • Front desk [24-hour]
                  • Non-smoking rooms
                  • Pets allowed unavailable

                  Location

                  1320-934, Gora, Hakone-machi Ashigarashimo-gun, Gora, Hakone, Japan, 250-0408

                  Very good7.7

                  Location

                  Airports
                  • Haneda Airport (HND)
                    74.7 km 1.6 hour drive
                  • Mt. Fuji Shizuoka Airport (FSZ)
                    93.5 km 1.8 hour drive
                  Public transportation
                  • Hakone Tozan Cable Car Koen Kami Station
                    180 m
                  • Hakone Tozan Cable Car Nakagora Station
                    290 m
                  Hospital or clinic
                  • Hakone Rehabilitation Hospital
                    2.4 km
                  Convenience store
                  • Lawson
                    890 m
                  Cash withdrawal
                  • ATM
                    500 m

                  What's nearby

                  Popular landmarks
                  • Hakone Gōra Park
                    340 m
                  • The Hakone Open-Air Museum
                    980 m
                  • Pola Museum of Art
                    2.0 km
                  • Hakone Ropeway
                    2.1 km
                  • Ōwakudani
                    2.2 km
                  • Hakone Venetian Glass Museum
                    2.8 km
                  • Sengokuhara
                    3.8 km
                  • Hakone Shrine / Kuzuryu Shrine Singu
                    5.3 km
                  • Odawara Castle
                    10.2 km
                  Nearby landmarks
                  • Hakone Tozan Cable Car Koen Kami Station
                    180 m
                  • Hakone Tozan Cable Car Nakagora Station
                    290 m
                  • Hakone Tozan Cable Car Koen Shimo Station
                    330 m
                  • Hakone Meissen Antique Museum
                    340 m
                  • Hakone Gōra Park
                    340 m
                  • Hakone Museum of Photography
                    360 m
                  • Hakuundo Chaen
                    410 m
                  • Kami-Gora
                    510 m
                  • Marmie Kitchen
                    520 m
                  • Nakamura-ya Granna
                    530 m
                  Distances shown are straight-line distances on the map. Actual travel distances may vary.

                  Property policies

                  Children and extra beds

                  Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                  All children are welcome.

                  Others
                  • The property does not have an elevator.
                  • When booking more than 5 rooms, different policies and additional supplements may apply.

                  Some helpful facts

                  Check-in/Check-out
                  • Check-in from15:00
                  • Check-out until10:00
                  • Reception open until19:00
                  • Check-in until19:00
                  The property
                  • Number of floors3
                  • Number of rooms 8

                  Reviews of Hotel Hakone Terrace from real guests

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                  All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

                  Provided by verified guests of

                  Agoda logo
                  8.2
                  • Cleanliness score 9.1 out of 10 and is a high score in Hakone
                    Cleanliness9.1
                  • Service score 8.2 out of 10
                    Service8.2
                  • Value for money score 8 out of 10 and is a high score in Hakone
                    Value for money8.0
                  • Facilities score 7.9 out of 10
                    Facilities7.9
                  • Location score 7.7 out of 10
                    Location7.7
                  High score for Hakone

                  Rating

                  9+ Exceptional (20)
                  8-9 Excellent (4)
                  7-8 Very Good (9)
                  6-7 Good (3)
                  <6 Below Expectation (4)
                  Guest Type
                  Room Type
                  Language

                  Show reviews that mention 

                  Showing 40 verified guest comments
                  Changed to review page 1
                  1. 7.6
                    Very good
                    Jun from Singapore
                    Group
                    Family Room with Loft with Private Bathroom
                    Stayed 1 night in March 2020

                    “Very good”

                    There is no lift, please travel light when staying at this hotel. Location was good but there vehicle parking only available at Annex. The room is well equipped and even have an small kitchen.

                    Reviewed March 07, 2020
                  2. 10.0
                    Exceptional
                    Monaliza from Singapore
                    Couple
                    Twin Room with Private Bathroom
                    Stayed 2 nights in November 2018

                    “Spacious, clean”

                    spacious, clean and near to the cable car train station. Value for money.

                    Reviewed December 01, 2019
                  3. 7.6
                    Very good
                    Pei from Malaysia
                    Family with young children
                    Twin Room with Private Bathroom
                    Stayed 1 night in November 2018

                    “Overall good”

                    overall good. just that no lift and very taxing when you need to carry luggage up to top floor

                    Reviewed October 17, 2019
                  4. 8.4
                    Excellent
                    Penny from Australia
                    Family with teens
                    Family Room with Loft with Private Bathroom
                    Stayed 2 nights in June 2019

                    “good place quiet area”

                    Spacious room. The restaurant was nice, which was good as there is no shops or other restaurants around to eat in. The town in dead quiet after 5pm and there is nowhere open to get dinner, so the first night when the hotel restaurant was not open, we ate early at a cafe (which closed at 6pm so be quick!). The Open Air Museum is in easy distance and was the highlight of the area, as well as the Yunessun novelty spa place which was great fun.

                    Reviewed July 04, 2019
                  5. 4.0
                    Yohannes from Indonesia
                    Family with young children
                    Twin Room Non-Smoking
                    Stayed 1 night in June 2019

                    “Not good for family vacation”

                    The reason I book this place is because it's cheaper than other hotels. A decision I totally regret. Not only this place DOES NOT HAVE ELEVATOR, but it was far and secluded from anything! Even no convenience store nearby! The only good thing is just that the room is big and spacious, but that's it. If you want to stay at Hakone, don't be a cheapskate and just choose another hotel other than this even though it could be more expensive.

                    Reviewed June 18, 2019
                  Changed to review page 1

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