2025
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Hotel Hi Xinmin

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No.784-1, Xinmin Rd., West District, Chiayi, Taiwan

Highlights

Excellent room comfort & quality

- Very spacious rooms and family/business layouts: large double, four-pe...

The room was clean, large and had everything needed.
Ideal location

- Central location near Chiayi Station, night markets, eateries and shop...

Good location 1 km from the Chiayi main train station.
Top value

- Many guests praise the hotel as good value or inexpensive for the room...

This is the best value I had for a family of four.
Highly rated by family travelers

- Multiple reviews highlight suitability for families: family rooms, bus...

This is the best value I had for a family of four.
Great food & dining

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Family room

Luggage storage

Breakfast

Room service

About us

Hotel Hi Xinmin—perfect for two in central Chiayi. Steps from night markets, cultural sites and the train station. Rent bikes, play the vintage arcade, relax on the rooftop, or meet others in the shared lounge. Hotel Hi Xinmin (West District) — ideal for two travelers. Minutes from night markets, cafés, colonial streets and parks; 10–15 min walk to Carrefour Tourism Night Market and Chiayi Cultural & Creative Industries Park; short drive to Showtime Plaza. Offers private self check‑in/out, curated local tours, on‑site dining with room service, and easy transport access including Alishan trains. Rooms feature air conditioning, free Wi‑Fi, in‑room safes, invigorating showers with toiletries; select rooms offer sweeping city views. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 28 times in 24h

Cleanliness 8.7
Service 8.7
Location 8.6
Value for money 8.6

Based on 18,530 verified reviews

Cleanliness score out of 10
Service score out of 10
Location score out of 10
Value for money score out of 10
Room comfort and quality score out of 10
Facilities score out of 10
  • "The location was convenient and the staff was incredible."
  • "Stayed 2 nights and was satisfied with the hotel's location."
  • "We booked a room for 4 and it was a very large room."
  • "Fantastic stay with attentive staff and great amenities"
  • "Very clean and they also have helpful staff."
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Nearest transportation options

Chiayi Railway Station is within 1.01 km

See map

8.6Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Alishan Forest Railway Garage Park
2.1 km
Alishan Linye Village & Huiyisenghuo Village
2.4 km
The Hinoki Village
2.4 km
Bei Men Yi
2.5 km
Yujheng Museum
2.6 km
Closest landmarks
Wellcome
280 m
Far Eastern Department Store Chiayi
340 m
Shinkong Mitsukoshi Mall (Chiayi Chuiyang)
370 m
Pxmart Supermarket
540 m
Dentway
580 m

Good to know

Value for money8.6
Location rating8.6
Nearest airportChiayi Airport (CYI)
Distance to airport4.1 km

Select your room

1/18

Standard Double Room with 2 Single Beds Combined

19 m²/205 ft²
Max 2 adults
1 double bed
City view
Close-caption TV
Lever handle on door
Electric kettle
Cleaning products
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
LAN Internet in room [free]
Satellite/cable channels
Telephone
1/18

Business Twin

29 m²/312 ft²
Max 2 adults
2 single beds
Preferred by Couples
City view
Close-caption TV
Lever handle on door
Electric kettle
Cleaning products
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
LAN Internet in room [free]
Satellite/cable channels
Telephone
1/16

Business Quad

33 m²/355 ft²
Max 4 adults
2 double beds
Fits groups
City view
Close-caption TV
Lever handle on door
Electric kettle
Cleaning products
Hair dryer
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
LAN Internet in room [free]
Satellite/cable channels
Telephone
TV
1/13

Business Triple

29 m²/312 ft²
Max 3 adults
2 double beds
City view
Close-caption TV
Lever handle on door
Electric kettle
Cleaning products
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
LAN Internet in room [free]
Satellite/cable channels
Telephone
1/11

Family

36 m²/388 ft²
Max 4 adults
2 double beds
Fits groups
City view
Bathtub grab bar
Close-caption TV
Lever handle on door
Electric kettle
Bathtub
Cleaning products
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
LAN Internet in room [free]
1/6

Standard Room

19 m²/205 ft²
Max 2 adults
1 double bed
City view
Hair dryer
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
LAN Internet in room [free]
Satellite/cable channels
Telephone
TV [flat screen]
Wi-Fi [free]
Air conditioning
Blackout curtains
Slippers
1/1

Standard Room

25 m²/269 ft²
Max 3 adults
1 king bed
1/1

Double Room

19 m²/205 ft²
Max 4 adults
1 king bed
1/1

Family Room

36 m²/388 ft²
Max 5 adults
2 double beds
Fits groups
1/1

Standard Room

25 m²/269 ft²
Max 3 adults
1 king bed

Frequently asked questions

Verified guests that stayed at Hotel Hi Xinmin have given this property a rating of 8.734 for its outstanding service as the main highlight for their stay.

Past couple travelers that have stayed at this property have given Hotel Hi Xinmin an average rating of 8.4. You can look up on more in depth customer testimonials, and comments by filtering for a specific type of verified guest travelers down in the review section.

Past families with older children that have stayed at this property have given Hotel Hi Xinmin an average rating of 8.3. You can check out more comprehensive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Hotel Hi Xinmin an average rating of 8.6. You can find more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given Hotel Hi Xinmin an average rating of 8.9. You can look up on more specific customer testimonials, and remarks for this property down in the review section.

The nearest airport to Hotel Hi Xinmin is Chiayi Airport, 4.0 km away.

Wake up to an incredible buffet breakfast at Hotel Hi Xinmin. Visitors can enjoy breakfast offered with an additional charge of 250 TWD for children and 250 TWD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

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More about Hotel Hi Xinmin

More about Hotel Hi Xinmin

Experience Luxury and Comfort at Hotel Hi Xinmin in Chiayi, Taiwan

Welcome to Hotel Hi Xinmin, a luxurious 4-star hotel nestled in the heart of Chiayi, Taiwan. With its prime location and impeccable service, Hotel Hi Xinmin offers a truly unforgettable experience for both business and leisure travelers. Step into the elegant lobby of Hotel Hi Xinmin and be greeted by friendly and attentive staff who are committed to ensuring your stay is nothing short of exceptional. With a total of 107 well-appointed rooms, this hotel offers a range of accommodation options to suit every traveler's needs. Whether you're traveling alone or with a group, you'll find the perfect room to relax and unwind in after a long day of exploring the city. Check-in at Hotel Hi Xinmin begins at 03:00 PM, allowing you ample time to settle in and make yourself at home. The spacious and comfortable rooms are designed with modern amenities and stylish decor, providing a tranquil sanctuary for you to retreat to. Each room is thoughtfully furnished with all the essential amenities, including a flat-screen TV, minibar, and complimentary Wi-Fi, ensuring a comfortable and convenient stay. When it's time to check out, you can take your time and enjoy a leisurely morning as check-out is not until 11:00 AM. This gives you the opportunity to savor a delicious breakfast at the hotel's on-site restaurant before bidding farewell to your temporary home away from home. At Hotel Hi Xinmin, families with young children are warmly welcomed. The hotel's child policy allows children between the ages of 0 to 5 to stay free of charge, making it an ideal choice for families looking to create lasting memories together. The hotel also offers a range of amenities and services to cater to the needs of families, ensuring a comfortable and enjoyable stay for everyone. Experience the epitome of luxury and comfort at Hotel Hi Xinmin in Chiayi, Taiwan. Book your stay today and indulge in a world-class hospitality experience that will leave you wanting to return again and again.

Endless Fun and Entertainment at Hotel Hi Xinmin

Hotel Hi Xinmin in Chiayi, Taiwan, offers a plethora of entertainment facilities to ensure that guests have a memorable and enjoyable stay. Unwind and socialize at the hotel's vibrant bar, where you can sip on refreshing cocktails and mingle with fellow travelers. For those seeking some friendly competition, the games room is the perfect spot to challenge your friends to a game of pool or table tennis. The shared lounge/TV area is a great place to relax and catch up on your favorite shows, while connecting with other guests. Additionally, Hotel Hi Xinmin features a gift/souvenir shop, allowing you to bring back a piece of Taiwan's charm as a memento of your stay. With these fantastic entertainment facilities, Hotel Hi Xinmin promises endless fun and relaxation for all its guests.

Unleash Your Adventurous Spirit at Hotel Hi Xinmin's Sports Facilities

Hotel Hi Xinmin in Chiayi, Taiwan, is the perfect destination for adventure enthusiasts and sports lovers alike. Nestled amidst the breathtaking beauty of nature, this hotel offers an array of sports facilities that will leave you exhilarated and rejuvenated. One of the highlights of Hotel Hi Xinmin is its extensive hiking trails. Set against the backdrop of lush greenery and scenic landscapes, these trails offer a thrilling experience for both beginners and experienced hikers. Explore the mesmerizing beauty of Chiayi as you embark on a journey through these well-maintained trails, taking in the fresh mountain air and stunning panoramic views along the way. In addition to hiking trails, Hotel Hi Xinmin also boasts a state-of-the-art fitness center. Whether you prefer a heart-pumping cardio workout or a strength training session, this well-equipped facility has everything you need to stay fit during your stay. With modern exercise machines, free weights, and knowledgeable trainers, you can maintain your fitness routine while enjoying your vacation. Indulge in your love for sports at Hotel Hi Xinmin's sports facilities. From the exhilarating hiking trails to the top-notch fitness center, this hotel ensures that you have ample opportunities to stay active and make the most of your stay in Chiayi, Taiwan.

Convenience Facilities at Hotel Hi Xinmin

Hotel Hi Xinmin in Chiayi, Taiwan offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With safety deposit boxes available, guests can securely store their valuables and have peace of mind throughout their stay. The hotel also provides a concierge service, where friendly and knowledgeable staff are ready to assist guests with any queries or requests, ensuring a personalized and enjoyable experience. For those who need to stay connected, Hotel Hi Xinmin offers Wi-Fi in public areas, allowing guests to easily access the internet and stay connected with friends, family, or business associates. The hotel also provides free Wi-Fi in all rooms, ensuring that guests can enjoy seamless connectivity from the comfort of their own space. In addition, Hotel Hi Xinmin understands the needs of both smokers and non-smokers, providing a designated smoking area for those who prefer to smoke. This thoughtful facility ensures that all guests can enjoy a comfortable and pleasant environment. For added convenience, the hotel offers dry cleaning services, allowing guests to have their clothes cleaned and pressed without having to leave the premises. Luggage storage is also available, providing a secure place for guests to store their belongings before check-in or after check-out. With daily housekeeping services, guests can expect a clean and tidy room throughout their stay, ensuring a comfortable and enjoyable experience at Hotel Hi Xinmin.

Convenient Transport Facilities at Hotel Hi Xinmin

Hotel Hi Xinmin in Chiayi, Taiwan, offers a range of transport facilities to ensure a hassle-free and convenient stay for its guests. Whether you are exploring the city or planning day trips to nearby attractions, the hotel's excellent transport options have got you covered. For those looking to explore the area, the hotel provides tours and ticket services, making it easy to discover the best of Chiayi and its surroundings. Whether you want to visit the famous Alishan National Scenic Area or explore the vibrant night markets, the friendly staff at Hotel Hi Xinmin can assist you in arranging the perfect itinerary. If you prefer to have your own transportation, the hotel offers a car park onsite, ensuring that you can conveniently park your vehicle without any worries. What's even better is that the car park is free of charge, providing added convenience and value for money. For those who prefer not to drive, the hotel also offers a taxi service, allowing you to easily navigate the city without the hassle of finding a taxi on your own. Whether you need a ride to the train station or want to explore the city's attractions, the hotel's taxi service is readily available. With its wide range of transport facilities, including tours, ticket services, onsite car park, free parking, and taxi service, Hotel Hi Xinmin ensures that guests have all the necessary means to explore Chiayi and its surrounding areas conveniently and comfortably.

Comfort and Convenience at Hotel Hi Xinmin

Hotel Hi Xinmin offers a range of room facilities to ensure a comfortable and convenient stay for guests. Each room is equipped with air conditioning, allowing you to adjust the temperature to your liking and escape the heat of the day. Stay up to date with the latest news by enjoying a complimentary daily newspaper delivered right to your room. For those who like to keep their hair looking flawless, a hair dryer is provided in each room. Whether you're getting ready for a day of exploring or preparing for an important meeting, you can easily style your hair without the hassle of bringing your own hair dryer. Entertainment is never far away at Hotel Hi Xinmin, with a television and satellite/cable TV in every room. Catch up on your favorite shows or unwind with a movie after a long day of sightseeing. Additionally, each room is equipped with a refrigerator, perfect for storing snacks and beverages. Keep your drinks cold and have easy access to refreshments whenever you need them. With these excellent room facilities, Hotel Hi Xinmin ensures that your stay in Chiayi is comfortable, convenient, and enjoyable.

Indulge in Culinary Delights at Hotel Hi Xinmin

Hotel Hi Xinmin in Chiayi, Taiwan offers an exceptional dining experience that will tantalize your taste buds. Start your day off right with a delicious and satisfying breakfast buffet. The hotel's restaurant serves a wide variety of dishes, ranging from traditional Taiwanese cuisine to international favorites. Whether you prefer a hearty continental breakfast or a more adventurous meal, you'll find something to suit your palate at Hotel Hi Xinmin. At Hotel Hi Xinmin, dining is not just about the food - it's about the entire experience. The restaurant boasts a stylish and modern ambiance, creating the perfect setting for a memorable meal. The attentive staff ensures that your dining experience is nothing short of exceptional, providing top-notch service and catering to your every need. After a long day of exploring the city, return to the hotel and indulge in a delectable dinner at the restaurant, where you can savor the flavors of Chiayi in a relaxed and inviting atmosphere. With daily housekeeping, you can rest assured that the dining facilities are always clean and well-maintained, allowing you to fully enjoy your dining experience at Hotel Hi Xinmin.

Comfort and Convenience Await at Hotel Hi Xinmin

Hotel Hi Xinmin in Chiayi, Taiwan offers a range of spacious and well-appointed rooms to cater to every traveler's needs. Whether you're traveling for business or leisure, you'll find the perfect accommodation option here. The Business Quad rooms feature 37 square meters of space and are equipped with 2 comfortable double beds, providing ample room for relaxation. For larger groups or families, the Family rooms offer the same generous space and bedding options. If you prefer separate beds, the Business Twin rooms with 2 single beds are ideal. And for solo travelers or couples, the Standard Double rooms feature a cozy 24 square meters of space with a comfortable double bed. Booking your stay at Hotel Hi Xinmin through Agoda ensures that you'll enjoy the best prices available. Agoda offers competitive rates, ensuring that you get the most value for your money. Additionally, the booking process on Agoda is quick and hassle-free. With just a few clicks, you can secure your room at Hotel Hi Xinmin, saving you time and effort. So why wait? Book your stay at Hotel Hi Xinmin on Agoda and experience a comfortable and convenient stay at the best prices.

Discover the Vibrant West District in Chiayi, Taiwan

Nestled in the heart of Chiayi, the West District is a vibrant and bustling neighborhood that offers a perfect blend of history, culture, and modern attractions. With its convenient location, it is an ideal base for exploring the enchanting city of Chiayi and its surrounding areas. One of the main highlights of the West District is the famous Chiayi City God Temple. This ancient temple, dating back to the Qing Dynasty, is dedicated to the City God and is a significant religious site for locals. Visitors can immerse themselves in the rich history and traditional architecture while taking part in various religious rituals and ceremonies. For art enthusiasts, the West District is home to the Chiayi Art Museum, a contemporary art space that showcases a diverse range of local and international artworks. The museum hosts rotating exhibitions, workshops, and events, providing a platform for artists to showcase their creativity and talent. Food lovers will be delighted by the culinary delights that the West District has to offer. From traditional street food stalls to trendy cafes and restaurants, there is something to satisfy every palate. Don't miss the opportunity to try the famous Chiayi turkey rice, a local specialty that is sure to tantalize your taste buds. The West District is also a shopper's paradise, with a plethora of shops, boutiques, and markets. Explore the lively night market, where you can find a variety of local snacks, clothing, accessories, and souvenirs. Whether you're looking for unique handicrafts or trendy fashion items, you'll find it all in this bustling district. With its vibrant atmosphere, rich history, and diverse attractions, the West District in Chiayi is a must-visit destination for travelers seeking an authentic Taiwanese experience. Immerse yourself in the local culture, indulge in delicious cuisine, and discover the hidden gems of this enchanting neighborhood.

Convenient Transportation from the Airport to Hotel Hi Xinmin

Located in the vibrant West District of Chiayi, Taiwan, Hotel Hi Xinmin offers a comfortable and convenient stay for travelers. Getting to the hotel from the nearest airports is a breeze, ensuring a smooth start to your stay in Chiayi. The nearest airport to Chiayi is Chiayi Airport, which is approximately 15 kilometers away from Hotel Hi Xinmin. Upon arrival at the airport, travelers have several transportation options to reach the hotel. One of the most convenient options is to take a taxi directly from the airport to the hotel. Taxis are readily available outside the airport terminal and offer a hassle-free journey to Hotel Hi Xinmin. Another option is to take a bus from the airport to Chiayi City. The airport provides regular bus services that connect to various destinations in the city, including the West District where Hotel Hi Xinmin is located. Once you arrive at the Chiayi City bus terminal, it's just a short taxi ride to the hotel. For those who prefer public transportation, the Chiayi Railway Station is another convenient option. From the airport, you can take a taxi or a bus to the railway station, and then board a train to Chiayi. Upon arrival at Chiayi Railway Station, Hotel Hi Xinmin is just a short distance away. No matter which mode of transportation you choose, reaching Hotel Hi Xinmin from the nearest airports is a breeze. With its prime location in the West District of Chiayi, this hotel provides a comfortable base for exploring the city's attractions, such as the Alishan National Scenic Area and the Chiayi Park. Book your stay at Hotel Hi Xinmin and enjoy a seamless journey from the airport to your accommodation.

Explore the Vibrant Surroundings of Hotel Hi Xinmin

Hotel Hi Xinmin is perfectly situated in the heart of Chiayi, Taiwan, surrounded by a plethora of landmarks and attractions that are sure to captivate visitors. Just a short distance away, guests can explore the Chiayi Cultural And Creative Industries Park, a vibrant hub that showcases the city's artistic and cultural heritage. Immerse yourself in the various exhibitions, galleries, and workshops that celebrate local talent and creativity. For those interested in history, the Museum of Ancient Taiwan Tiles is a must-visit destination. Discover the rich heritage of Taiwan through its traditional roof tiles, which are intricately designed and tell stories of the past. The museum offers a fascinating insight into the craftsmanship and history of this unique art form. Nature enthusiasts will be delighted to find Beizitou Botanical Garden nearby, a serene oasis in the bustling city. Take a leisurely stroll through the lush greenery, admire the vibrant flowers, and learn about the diverse plant species that thrive in this tranquil setting. After a day of exploration, guests can unwind and indulge in the local flavors at Wenhua Road Night Market. This bustling market is a food lover's paradise, offering a wide array of delicious street food and local delicacies. Sample traditional snacks, savor the aroma of sizzling dishes, and immerse yourself in the vibrant atmosphere. With its prime location and proximity to these exciting landmarks and attractions, Hotel Hi Xinmin is the perfect choice for travelers looking to immerse themselves in the vibrant culture and natural beauty of Chiayi, Taiwan.

Convenient Public Transport Stations Near Hotel Hi Xinmin

Hotel Hi Xinmin is strategically located near two major public transport stations in Chiayi, Taiwan. The Jiabei Railway Station and Chiayi Railway Station are both within easy reach, making it a breeze for guests to explore the city and its surrounding areas. The Jiabei Railway Station is just a short walk away from the hotel. From here, guests can easily access the city's extensive railway network, allowing them to conveniently travel to popular attractions such as the Alishan Forest Recreation Area, known for its stunning mountain views and scenic hiking trails. For those arriving or departing from Chiayi, the Chiayi Railway Station is also conveniently located nearby. This major transportation hub provides excellent connections to other cities in Taiwan, making it a convenient choice for both business and leisure travelers. From the station, guests can easily access the high-speed rail network, as well as local buses and taxis, ensuring a hassle-free travel experience.

Delightful Dining Experiences Just Steps Away

When it comes to dining options, Hotel Hi Xinmin is surrounded by a plethora of fantastic restaurants. Just a short stroll away, you will find a variety of culinary delights to satisfy your taste buds. Indulge in juicy steaks at LONG Steaks or savor the authentic flavors of Italy at Hand On The Pizza. For those craving local Taiwanese cuisine, Mainflow Restaurant offers a wide range of delectable dishes, including the famous Alisan Chicken Rice and Dai Shi Turkey Rice. If you're in the mood for Japanese cuisine, One Leaf Japanese Cuisine is a must-visit, serving up fresh sushi and flavorful ramen. Don't miss out on the renowned Chiayi Dongmen Turkey Rice, known for its succulent turkey meat and fragrant rice. For a cozy atmosphere and delicious fusion dishes, Corner161 is the place to be. If you're looking for traditional Taiwanese flavors, Tao Cheng Guwei Restaurant is highly recommended. Lastly, Can Bao Izakaya Restaurant is perfect for those seeking a lively dining experience with a wide selection of Japanese dishes and drinks. With such a diverse range of dining options just steps away from the hotel, you'll never run out of delicious choices during your stay at Hotel Hi Xinmin.

Shop 'til You Drop in Chiayi

Hotel Hi Xinmin is perfectly situated amidst a plethora of shopping landmarks, making it a haven for shopaholics. Just a stone's throw away, you'll find Zhongshan Road Shopping Street, a bustling hub where you can explore a wide range of local shops, boutiques, and street vendors offering everything from trendy fashion items to unique souvenirs. For a taste of the local culinary scene, head to Chialefu Night Market, where you can indulge in delicious street food and browse through stalls selling clothes, accessories, and handicrafts. If you're in the mood for a more upscale shopping experience, Shinkong Mitsukoshi Mall (Chiayi Chuiyang) and Far Eastern Department Store Chiayi are just a short distance away, offering a wide selection of international and local brands. For everyday essentials and groceries, Carrefour Department Store is conveniently located nearby. And when the sun sets, Carrefour Tourism Night Market comes alive with a vibrant atmosphere, offering a variety of food stalls, games, and entertainment options. For a fun-filled evening, head to Showtime Plaza, where you can catch the latest movies and enjoy a wide range of dining and shopping options. With Hotel Hi Xinmin as your base, you'll be surrounded by an array of shopping landmarks that cater to every taste and style.

Affordable Luxury at Hotel Hi Xinmin

Discover the perfect blend of comfort, convenience, and affordability at Hotel Hi Xinmin in Chiayi, Taiwan. With an average price of just $76 per room, Hotel Hi Xinmin offers exceptional value for money compared to the average price of a hotel room in Chiayi, which stands at $96. At Hotel Hi Xinmin, you can enjoy a wide range of amenities and services without breaking the bank. Each room is tastefully furnished and thoughtfully designed to provide a cozy and inviting atmosphere. The hotel's friendly and attentive staff are always on hand to ensure your stay is nothing short of exceptional. Whether you're traveling for business or leisure, Hotel Hi Xinmin is the perfect choice for budget-conscious travelers who don't want to compromise on quality. Book your stay today and experience affordable luxury in the heart of Chiayi.

Excellent Hotel with Friendly Staff and Clean Rooms

Hotel Hi Xinmin in Chiayi, Taiwan is a top choice for travelers looking for an excellent hotel experience. The positive customer reviews highlight the hotel's good rooms and amenities, helpful staff, great location, and a breakfast with a large selection. The staff at Hotel Hi Xinmin are known for being friendly, knowledgeable, and always ready to assist guests with any queries or requests. The rooms are clean, large, and spacious, with tasteful decorations that add to the overall ambiance. The facilities are well-maintained, and the cleanliness of the rooms and shower stalls is highly appreciated by guests. Additionally, the hotel offers free parking, breakfast, and bicycles, ensuring a convenient and enjoyable stay for all guests.

A Delightful Stay at Hotel Hi Xinmin

Hotel Hi Xinmin in Chiayi, Taiwan has garnered impressive customer ratings, making it a top choice for travelers seeking a delightful stay. With an overall rating of 8.3, guests have consistently praised this hotel for its excellent value and exceptional staff performance. One of the standout features of Hotel Hi Xinmin is its unbeatable value. With an impressive rating of 8.3 for value, guests can enjoy a comfortable and memorable stay without breaking the bank. From the moment you step into the hotel, you'll be greeted with warm hospitality and a welcoming atmosphere. The friendly staff go above and beyond to ensure that every guest feels valued and well taken care of, making your stay truly exceptional. Another aspect that guests rave about is the hotel's cleanliness and location. With ratings of 8.4 for cleanliness and 8.4 for location, Hotel Hi Xinmin ensures that every corner of the property is immaculately maintained. The rooms are spotless and well-appointed, providing a cozy and relaxing environment for guests to unwind after a day of exploring Chiayi. Additionally, the hotel's prime location allows guests to easily access popular attractions, shopping areas, and dining options, making it a convenient choice for both leisure and business travelers. When it comes to staff performance, Hotel Hi Xinmin truly shines. With an impressive rating of 8.5, the dedicated and attentive staff go above and beyond to provide exceptional service. From the moment you check-in to the moment you check-out, the staff are always ready to assist you with any requests or inquiries, ensuring that your stay is seamless and memorable. Overall, Hotel Hi Xinmin in Chiayi, Taiwan is a delightful choice for travelers seeking excellent value, cleanliness, and outstanding staff performance. With its warm hospitality, prime location, and impeccable service, this hotel promises a memorable stay for every guest.

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Amenities and facilities

Excellent8.1

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Asian breakfast
  • Bottle of water
  • Breakfast [buffet]
  • Restaurants
  • Room service
  • Western breakfast
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Mirrored room
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bicycle rental [free]
  • Carpeting
  • Cleaning products
  • Close-caption TV
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water
  • Free instant coffee
  • Ground floor available
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • LAN Internet in room [free]
  • Lever handle on door
  • Linens
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian

Location

No.784-1, Xinmin Rd., West District, Chiayi, Taiwan

Excellent8.6

Location

Airports
  • Chiayi Airport (CYI)
    4.1 km 13 min drive
  • Tainan Airport (TNN)
    62.4 km 1.0 hour drive
Public transportation
  • Chiayi Railway Station
    1.0 km
  • Beimen
    2.5 km
Hospital or clinic
  • Dentway
    580 m
Shopping
  • Carrefour Tourism Night Market
    710 m
Convenience store
  • 7 Eleven
    980 m
Cash withdrawal
  • ATM
    190 m

What's nearby

Popular landmarks
  • Alishan Forest Railway Garage Park
    2.1 km
  • Alishan Linye Village & Huiyisenghuo Village
    2.4 km
  • The Hinoki Village
    2.4 km
  • Bei Men Yi
    2.5 km
  • Yujheng Museum
    2.6 km
  • Chiayi Park
    2.7 km
  • the Monument of Tropic of Cancer, Chiayi
    3.0 km
  • Chiayi Sherih Tower
    3.1 km
  • Jiayi Lan Pond Dam Scenic Area
    3.8 km
  • Wang Lai Shan
    10.1 km
Nearby landmarks
  • Wellcome
    280 m
  • Far Eastern Department Store Chiayi
    340 m
  • Shinkong Mitsukoshi Mall (Chiayi Chuiyang)
    370 m
  • Pxmart Supermarket
    540 m
  • Dentway
    580 m
  • Hosanna Hospital
    660 m
  • Carrefour Tourism Night Market
    710 m
  • Chiayi Cultural And Creative Industries Park
    750 m
  • Carrefour Night Market
    860 m
  • Chialefu Night Market
    900 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Parking: Each room is provided with one free parking space. Upon check-in on the day of arrival, parking arrangements will be made based on the order of arrival and the situation on-site, either within the premises or at designated partner parking lots. Reservations or specific parking spaces cannot be guaranteed or reserved in advance. (Parking spaces are provided solely for parking purposes, and the establishment is not responsible for the safekeeping or compensation for any loss or damage to vehicles or items inside the vehicles)
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • Maximum 1 child under 5 years old stay for free if using existing bedding.
  • Smoking is only allowed at the designated outdoor smoking area on the first floor. Any violations of the policy will result in a cleaning fee of TWD 3000.
  • Starting on 1 January 2025, this hotel will no longer provide disposable amenities in accordance with government regulations. If you have any requirements during your stay, please do not hesitate to contact the front desk for assistance.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)250 TWD
The property
  • Room voltage110
  • Number of rooms 107
  • Non-smoking rooms/floorsyes
  • License Id / Local Tax ID/ Entity Name高橋國際股份有限公司統一編號:53299459/53299459/高橋國際股份有限公司

Reviews of Hotel Hi Xinmin from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 8.8
  • 9.2
  • 10
  • 10
  • 10
  • 10
  • 9.6
  • 10
  • 8.8

Most recent

From 15,548 reviews

  • Cleanliness score 8.7 out of 10 and is a high score in Chiayi
  • Service score 8.7 out of 10 and is a high score in Chiayi
  • Location score 8.6 out of 10 and is a high score in Chiayi
  • Value for money score 8.6 out of 10 and is a high score in Chiayi
  • Room comfort and quality score 8.2 out of 10
  • Facilities score 8.1 out of 10 and is a high score in Chiayi

Review summary

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This hotel is praised for its fantastic location which is near the city center, train station, and many eateries. It is also only a short walk to masseurs. Guests are pleased with the clean, comfortable and spacious rooms. The staff is also very helpful and friendly. The breakfast offered is good with a variety of options available.

Several guests have mentioned that the rooms have a musty or bad odor and experienced poor sanitation. The Wi-Fi connectivity in the rooms is also not up to standard.

Guest Type
Room Type
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Show reviews that mention 

Cleanliness

Mentioned in 102 reviews
sentiment-positive-indicator
77% Positive
sentiment-negative-indicator
22% Unfavourable

Service

Mentioned in 95 reviews
sentiment-positive-indicator
71% Positive
sentiment-negative-indicator
28% Unfavourable

Breakfast

Mentioned in 81 reviews
sentiment-positive-indicator
62% Positive
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37% Unfavourable

Room size

Mentioned in 75 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Parking

Mentioned in 67 reviews
sentiment-positive-indicator
49% Positive
sentiment-negative-indicator
50% Unfavourable

Location

Mentioned in 64 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Value for money

Mentioned in 41 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Check in

Mentioned in 35 reviews
sentiment-positive-indicator
22% Positive
sentiment-negative-indicator
77% Unfavourable

Bathroom

Mentioned in 35 reviews
sentiment-positive-indicator
45% Positive
sentiment-negative-indicator
54% Unfavourable
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  1. 10.0Exceptional

    Takashima from Japan
    Couple
    Standard Double Room with 2 Single Beds Combined
    Stayed 2 nights in April 2026

    “Convenient transportation and excellent service.”

    Chiayi Station and the cultural road night market are within walking distance, and there are plenty of breakfast places within a 5-minute walk, making it very convenient. The room was clean and easy to use, and the staff was very friendly. We were able to borrow bicycles for free every day, even after check-out, allowing us to visit Chiayi Park and go out for dinner. It's recommended to bring your own lights and smartphone holder for the bicycle, as they are not provided.

    Reviewed April 18, 2026
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  2. 9.2Exceptional

    SACHIKO from Japan
    Couple
    Business Twin
    Stayed 1 night in March 2026

    “Exceptional”

    Although it is a distance from the station, the view from the 12th floor is stunning, and although it was a twin room, the beds were large and I was very comfortable. It was clean, and the shower room was spacious and comfortable. I was especially happy that I could rent a bicycle and do some sightseeing nearby.

    Reviewed March 28, 2026
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  3. 10.0Exceptional

    Sunny from Taiwan
    Family with teens
    Business Triple
    Stayed 1 night in January 2026

    “Parent-child friendly”

    1. The room is large, simple, and clean, with a good view from the high floor, equipped with a bidet, and it's very warm sitting there in winter. 😃 2. The front desk staff is warm and friendly, providing excellent service, and it is family-friendly. 3. Free parking in the city includes breakfast; for three people it’s under 2000, which is a great value. 4. The breakfast restaurant is bright, spacious, and serves simple yet delicious food, with vegetarian options clearly marked, and various flavors of steamed buns. The restaurant staff is also very nice; when the soy milk ran out, they kindly refilled it with care. 💗

    Reviewed January 03, 2026
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  4. 10.0Exceptional

    THUY from Vietnam
    Family with teens
    Family
    Stayed 1 night in December 2025

    “Public holiday”

    The hotel is located a bit far from the night market but very close to public transport. The staff is super friendly and very helpful. If I have the chance to return, I will choose to stay at this hotel again.

    Reviewed January 02, 2026
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  5. 7.2Very good

    Andoh from Japan
    Family with teens
    Family
    Stayed 1 night in December 2025

    “It was good, but I have some complaints.”

    I was assigned a place to stay and chose this one, but to be honest, I wouldn't have picked this location myself, haha. It's a bit of a walk from the station. I really wanted a triple bed room, but I gave up and booked a double bed room for four people instead. It's super spacious and the bathtub is surprisingly large! The fact that there's a sink outside the bathroom is also a big plus! I had contacted them in advance to request an extra futon and they replied it was possible, but when I called on the day to ask for it, they said there wasn't one available. I think it's the laziness of the room service staff! I booked it for three people, but they gave us breakfast for four, haha. I heard that the twin rooms for other tour guests don’t have bathtubs, and they were coming to use ours, haha. So this room might just be the lucky one! I rarely have the chance to stay in this area, but it was a good hotel!

    Reviewed January 12, 2026
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