Exterior view, Jen Hong Kong by Shangri-La in Hong Kong
Deluxe Harbour View Twin Room - Room plan, Jen Hong Kong by Shangri-La in Hong Kong
Bar/lounge, Jen Hong Kong by Shangri-La in Hong Kong
Restaurant, Jen Hong Kong by Shangri-La in Hong Kong
Swimming pool, Jen Hong Kong by Shangri-La in Hong Kong
Lobby, Jen Hong Kong by Shangri-La in Hong Kong
Exterior view, Jen Hong Kong by Shangri-La in Hong Kong

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8.3Excellent

3,375 reviews

3,375 reviews

Cleanliness 8.7
Room comfort and quality 8.4
Service 8.3
Value for money 8.1
Facilities 7.9
Location 7.7
See map

7.7Very good

Location rating score

Very good location - 890 meters from city center
Exceptional for walking
Walkable places
Des Voeux Road West
90 m
Shek Tong Tsui Sports Centre
100 m
Whitty Street Children's Playground
130 m
Clarence Terrace Children's Playground
170 m
The Westwood
210 m
Popular landmarks
Victoria Peak (The Peak)
2.3 km
Victoria Harbour
3.7 km
Hong Kong Skyline
3.7 km
Tsim Sha Tsui East
4.1 km
Ocean Park Thrill Mountain
6.9 km
Closest landmarks
Kwan Yick Building Phase 1 Car Park
150 m
The Belcher's
170 m
Lun Fung Court Car Park
190 m
Hong Kong Plaza Car Park
200 m
Chong Yip Centre
200 m

Jen Hong Kong by Shangri-La

508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong, Hong Kong SAR, China, - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Hong Kong Island West part of Hong Kong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

160 meters to public transportation

Check-in [24-hour]

Airport transfer

Great View

Currency exchange

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Value for money8.1
Distance to city center1 km
Location rating7.7
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport22.4 km

Rooms available at Jen Hong Kong by Shangri-La

Excellent
Room comfort & quality

8.4

Deluxe City View Queen Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Club Mountain View Queen
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Club Suite
...
  • Room size: 43 m²/463 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Superior City View Queen Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Harbour View Twin Room
...
  • Room size: 21 m²/226 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
Club Queen Room with Harbor View
...
  • Room size: 21 m²/226 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Club Twin Room with Harbor View
...
  • Room size: 21 m²/226 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Club Mountain View Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Room with Harbor View
...
  • Room size: 21 m²/226 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe Queen Room with Harbor View
...
  • Room size: 21 m²/226 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does Jen Hong Kong by Shangri-La have a fitness center?

Jen Hong Kong by Shangri-La features free 24-hour fitness center that is comfortably located at the tip of your finger, allowing you to get your daily physical exercise in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Does Jen Hong Kong by Shangri-La provide dry cleaning services?

Yes! Jen Hong Kong by Shangri-La features dry cleaning service that is accessible all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

What public parks are in close proximty of Jen Hong Kong by Shangri-La?

While lodging at Jen Hong Kong by Shangri-La, enjoy your morning or evening wander at nearby park which include Sun Yat Sen Memorial Park, Li Sing Street Playground, and Kennedy Town Service Reservoir Playground.

What are the property's policies for children's bedding at Jen Hong Kong by Shangri-La?

Jen Hong Kong by Shangri-La's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

In which languages can Jen Hong Kong by Shangri-La's personnel communicate?

Jen Hong Kong by Shangri-La can speak in 3 languages and supports well-known languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What payment cards are supported at Jen Hong Kong by Shangri-La?

Jen Hong Kong by Shangri-La supports up to 5, with payment card selections consisting of MasterCard, American Express, UnionPay, and Visa.

What is the typical rating that past Business travelers' have given to Jen Hong Kong by Shangri-La?

Verified business travelers that have stayed at this property have given Jen Hong Kong by Shangri-La an average rating of 8.1. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with young children have given to Jen Hong Kong by Shangri-La?

Verified families with young children that have stayed at this property have given Jen Hong Kong by Shangri-La an average rating of 8.4. You can look up more in depth customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Jen Hong Kong by Shangri-La?

Verified group travelers that have stayed at this property have given Jen Hong Kong by Shangri-La an average rating of 8.3. You can check out more precise customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Jen Hong Kong by Shangri-La?

The closest train, metro, or bus station is 幻想世界 Fantasyland, 10252.63 m away from Jen Hong Kong by Shangri-La.

What people love about Jen Hong Kong by Shangri-La

  • 7.2

    Very good
    Spaciousness

    "Rooms are large and clean."

    Jnan

    |

    April 16, 2021

  • 9.6

    Exceptional
    Cleanliness

    "Very clean."

    Andy

    |

    November 6, 2020

  • 10

    Exceptional
    Location

    "Highly recommended due to location, facility, friendly staff, and accessibility to public transport."

    Jan

    |

    July 25, 2023

More about Jen Hong Kong by Shangri-La

More about Jen Hong Kong by Shangri-La

Experience Modern Comfort at Jen Hong Kong by Shangri-La

Discover a world of modern comfort and convenience at Jen Hong Kong by Shangri-La. Located in the vibrant city of Hong Kong, this 4-star hotel offers a delightful stay for both business and leisure travelers. With its prime location just 1 km from the city center, guests can easily access popular attractions, shopping districts, and entertainment venues. Built in 1999 and last renovated in 2008, Jen Hong Kong by Shangri-La features 283 well-appointed rooms. Each room is designed with contemporary furnishings and modern amenities to ensure a comfortable and relaxing stay. Whether you're traveling alone or with a companion, there is a room type to suit your needs. Check-in begins at 02:00 pm, allowing you to settle in and start your Hong Kong adventure. The friendly and professional staff are always ready to assist you with any requests or inquiries. Check-out time is until 12:00 pm, giving you ample time to enjoy your stay before bidding farewell to this wonderful hotel. Please note that this hotel has a child policy in place. Children may not stay free of charge and there may be extra charges involved. It's best to check with the hotel directly for more information. With its convenient location, comfortable rooms, and excellent service, Jen Hong Kong by Shangri-La is the perfect choice for your stay in Hong Kong.

Unwind and Socialize at Jen Hong Kong by Shangri-La's Vibrant Bar

At Jen Hong Kong by Shangri-La, guests can enjoy a vibrant and lively bar that offers a perfect setting to unwind and socialize. The bar is known for its extensive selection of premium spirits, wines, and craft beers, making it a haven for cocktail enthusiasts and connoisseurs. Whether you prefer classic cocktails or innovative concoctions, the skilled bartenders are ready to create the perfect drink to suit your taste. The bar also features a stylish and contemporary ambiance, with comfortable seating and a lively atmosphere, making it an ideal spot for catching up with friends or enjoying a night out.

Stay Active at Jen Hong Kong by Shangri-La's Impressive Sports Facilities

At Jen Hong Kong by Shangri-La, staying active and maintaining your fitness routine is made easy with a range of top-notch sports facilities. The hotel boasts a state-of-the-art fitness center, equipped with modern exercise equipment and facilities to cater to all your workout needs. Whether you prefer cardio exercises, weightlifting, or strength training, the fitness center has it all. For those who enjoy swimming, the outdoor pool at Jen Hong Kong by Shangri-La is a perfect spot to take a refreshing dip or simply relax by the water. Surrounded by lush greenery and offering stunning views of the city, the pool provides a serene and tranquil atmosphere for guests to unwind and rejuvenate. What's more, the hotel offers complimentary access to the fitness center, allowing guests to maintain their fitness routine without any additional cost. With the fitness center open 24 hours a day, you can work out whenever it suits your schedule, ensuring you never miss a beat in your fitness journey. Whether you are an early riser or a night owl, the fitness center is always available to help you stay on track and reach your fitness goals during your stay at Jen Hong Kong by Shangri-La.

Convenience Facilities at Jen Hong Kong by Shangri-La

Experience a hassle-free stay at Jen Hong Kong by Shangri-La with its array of convenient facilities. From the moment you arrive, you can take advantage of the express check-in/check-out service, allowing you to quickly settle into your room and start exploring the vibrant city of Hong Kong. The friendly and attentive concierge is also available to assist you with any inquiries or recommendations, ensuring that you make the most of your stay. Stay connected throughout your stay with complimentary Wi-Fi in all rooms and public areas. Whether you need to catch up on work emails or simply stay connected with loved ones, you can enjoy seamless internet access from the comfort of your room or while lounging in the hotel's public spaces. For added convenience, Jen Hong Kong by Shangri-La offers a range of services to make your stay more comfortable. Take advantage of the laundry service, dry cleaning, and daily housekeeping to keep your clothes fresh and your room tidy. Additionally, the hotel provides luggage storage and safety deposit boxes, giving you peace of mind knowing that your belongings are secure. With room service available, you can also indulge in delicious meals and snacks without leaving the comfort of your room.

Convenient Transport Facilities at Jen Hong Kong by Shangri-La

At Jen Hong Kong by Shangri-La, guests can enjoy a range of convenient transport facilities to ensure a hassle-free stay. The hotel offers airport transfer services, making it easy for guests to reach the hotel upon arrival. Whether you're traveling for business or leisure, this service provides a seamless and comfortable journey to and from the airport. For guests with their own vehicles, Jen Hong Kong by Shangri-La offers valet parking and a car park. This allows you to conveniently park your car and explore the city without worrying about finding a parking spot. Please note that car park charges are applied. In addition to these facilities, the hotel also provides a shuttle service, taxi service, and concierge assistance to help you navigate the city with ease. Whether you're heading to a business meeting or exploring the vibrant attractions of Hong Kong, these transport options ensure that you can travel conveniently and efficiently. With its range of transport facilities, Jen Hong Kong by Shangri-La ensures that guests have everything they need for a comfortable and stress-free stay in Hong Kong.

Modern and Comfortable Room Facilities at Jen Hong Kong by Shangri-La

Experience a delightful stay at Jen Hong Kong by Shangri-La with its modern and comfortable room facilities. Each room is equipped with air conditioning, ensuring a pleasant temperature throughout your stay. Slip into the cozy bathrobes provided and indulge in a relaxing evening after a long day of exploring the vibrant city of Hong Kong. For entertainment, enjoy a selection of in-house movies on the television, allowing you to unwind and catch up on your favorite shows. The room also features a hair dryer, so you can easily style your hair before heading out for the day. Quench your thirst with the well-stocked mini bar, offering a variety of refreshing beverages. Stay connected and entertained with satellite/cable TV, providing a wide range of channels to choose from. With these fantastic room facilities, Jen Hong Kong by Shangri-La ensures a comfortable and enjoyable stay for all guests.

A Culinary Journey at Jen Hong Kong by Shangri-La

Indulge in a culinary journey at Jen Hong Kong by Shangri-La, where a range of dining facilities await to satisfy your taste buds. Start your day with a delightful breakfast buffet, offering a variety of international and local dishes to suit every palate. With an array of freshly baked pastries, seasonal fruits, hot and cold selections, and made-to-order eggs, you'll be energized and ready to explore the vibrant city of Hong Kong. For a more intimate dining experience, head to the hotel's restaurant, where you can enjoy a delectable menu inspired by both Eastern and Western flavors. From succulent grilled meats to flavorful vegetarian options, the restaurant offers something for everyone. The stylish and contemporary ambiance provides the perfect setting for a memorable meal. If you prefer to dine in the comfort of your room, take advantage of the convenient room service available at Jen Hong Kong. Whether you're craving a late-night snack or a full-course meal, the extensive menu will cater to your every need. Sit back, relax, and let the professional staff bring the delicious dishes straight to your doorstep. Rest assured that your dining experience will be complemented by the hotel's daily housekeeping service, ensuring that your surroundings are always clean and inviting. At Jen Hong Kong by Shangri-La, every aspect of your stay, from the dining facilities to the attentive service, is designed to exceed your expectations and create a truly memorable experience.

Experience Luxurious Comfort at Jen Hong Kong by Shangri-La

Indulge in a world of luxury and comfort at Jen Hong Kong by Shangri-La. With a variety of room types to choose from, you are guaranteed to find the perfect accommodation to suit your needs. From the elegant Club Harbour View Queen and Club Mountain View Queen rooms, to the spacious Deluxe City View Queen and Deluxe Harbour View Queen rooms, each offering a generous 21 square meters of space and a plush queen bed, you can unwind and relax in style. Booking your stay at Jen Hong Kong by Shangri-La through Agoda ensures that you not only get the best prices, but also a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the different room options, compare prices, and make your reservation with just a few clicks. Whether you're traveling for business or leisure, Agoda provides a seamless booking process, allowing you to focus on enjoying your stay at this luxurious hotel. So why wait? Book your stay at Jen Hong Kong by Shangri-La on Agoda today and experience the ultimate in comfort and convenience.

Discover the Vibrant Charm of Hong Kong Island West

Nestled in the heart of Hong Kong, Jen Hong Kong by Shangri-La offers the perfect base for exploring the vibrant charm of Hong Kong Island West. This bustling neighborhood is a captivating blend of old and new, where traditional Chinese culture meets modern city living. As you step out of the hotel, you'll find yourself immersed in the vibrant streets of Hong Kong Island West. Explore the bustling markets, where you can haggle for unique trinkets and sample delicious street food. Discover the rich history of the area by visiting the historic Man Mo Temple or take a leisurely stroll along the picturesque Victoria Harbour. For those seeking a taste of the local arts scene, Hong Kong Island West is home to a number of art galleries and cultural spaces. Immerse yourself in contemporary art at the PMQ, a creative hub housed in a former police dormitory, or catch a performance at the Hong Kong Academy for Performing Arts. After a day of exploration, retreat to the comfort of Jen Hong Kong by Shangri-La. With its convenient location and luxurious amenities, this hotel offers the perfect blend of relaxation and adventure in the heart of Hong Kong Island West.

Convenient Transportation Options from the Airport to Jen Hong Kong by Shangri-La

Welcome to Jen Hong Kong by Shangri-La, a luxurious and contemporary hotel located in the vibrant district of Hong Kong Island West. When it comes to getting to the hotel from the airport, you have several convenient transportation options to choose from. If you are arriving at Hong Kong International Airport (HKIA), the most efficient way to reach Jen Hong Kong is by taking a taxi. Taxis are readily available at the airport and offer a comfortable and hassle-free journey. The approximate travel time from HKIA to the hotel is around 35 minutes, depending on the traffic conditions. The scenic drive will take you across the Tsing Ma Bridge, offering stunning views of the surrounding landscapes. Alternatively, you can also opt for the Airport Express train, which provides a quick and efficient way to reach the city center. From the airport, take the Airport Express train to Hong Kong Station. Once you arrive at Hong Kong Station, you can easily transfer to the Island Line of the MTR (Mass Transit Railway) and alight at Sheung Wan Station. From Sheung Wan Station, it is just a short walk to Jen Hong Kong by Shangri-La. No matter which transportation option you choose, you will be greeted with warm hospitality and a seamless experience upon arrival at Jen Hong Kong by Shangri-La. With its prime location and excellent connectivity, this hotel is the perfect base for exploring the vibrant city of Hong Kong.

Exploring the Vibrant Surroundings of Jen Hong Kong by Shangri-La

Nestled in the bustling city of Hong Kong, Jen Hong Kong by Shangri-La offers guests a convenient location with a variety of nearby landmarks and attractions to explore. Just a short stroll away, you will find Tung Tai Supermarket, perfect for picking up any essentials or indulging in some local snacks. For those seeking a tranquil oasis amidst the urban landscape, Oaklands Avenue Sitting-out Area provides a peaceful retreat where you can relax and soak in the serene surroundings. If you're traveling with children, the Duchess of Kent Children's Hospital is located nearby, offering peace of mind in case of any medical emergencies. History enthusiasts will appreciate the proximity to Forbes Street Wall Tree, a fascinating piece of living history that dates back to the early 20th century. Additionally, the Consulate of Tunisia adds a touch of international flair to the neighborhood. Fitness enthusiasts can make use of the Smithfield Sports Centre, which offers a range of facilities for various sports activities. For those in need of dental care, the Kennedy Town Community Complex Dental Clinic is conveniently situated nearby. Catholic Bethanie, a historic building that has been transformed into a cultural and arts center, is also worth a visit. With its central location and proximity to these diverse landmarks and attractions, Jen Hong Kong by Shangri-La provides the perfect base for guests to immerse themselves in the vibrant atmosphere of Hong Kong's bustling cityscape.

Convenient Public Transport Options near Jen Hong Kong by Shangri-La

Jen Hong Kong by Shangri-La offers a prime location with excellent access to various public transport stations. Just a short walk away, you'll find the HKU MTR Station, providing convenient connections to the rest of Hong Kong. Whether you're heading to the bustling shopping districts of Causeway Bay or exploring the vibrant nightlife of Lan Kwai Fong, the MTR is your gateway to all the city has to offer. For those looking to explore the charming neighborhood of Kennedy Town, the hotel is situated near several key transport hubs. The 堅彌地城海旁 Kennedy Town Praya and 東邊街 Eastern Street are within walking distance, allowing you to easily hop on a bus or catch a taxi to your desired destination. Additionally, the 堅尼地城總站 Kennedy Town Terminus and 西邊街 Western Street are nearby, providing convenient access to various bus routes. If you prefer a more traditional mode of transportation, the iconic Hong Kong Tramways, affectionately known as the 'Ding Ding,' is just a short stroll from the hotel. Hop on this charming double-decker tram and enjoy a leisurely ride along 山道 Hill Road, taking in the sights and sounds of the city. For those looking to explore the nearby Shek Tong Tsui area, the 石塘咀總站‎ Shek Tong Tsui Terminus is also conveniently located. Lastly, if you're in the mood to explore the local charm and hidden gems of the area, take a stroll along 水街 Water Street and 荷蘭街 Holland Street. These quaint streets are perfect for leisurely walks, allowing you to immerse yourself in the local culture and discover unique shops and eateries. With its strategic location near these public transport stations, Jen Hong Kong by Shangri-La offers guests unparalleled convenience and accessibility for exploring the vibrant city of Hong Kong.

A Culinary Adventure Awaits

At Jen Hong Kong by Shangri-La, you'll find yourself surrounded by a diverse range of dining options that are sure to tantalize your taste buds. Indulge in the vibrant flavors of Middle Eastern cuisine at Mama Malouf, or savor the comforting bowls of noodles at 666 Boat Noodle. For those craving authentic Japanese dishes, Yoshinoya (Hong Kong Island West) and Oh Sushi & Tappas offer an extensive menu of sushi and tapas. Wing Hop Sing Restaurant and Tak Kee Chiu Chou Restaurant are perfect for those seeking traditional Hong Kong cuisine, while Flying Pig Bistro and Cafe Siam (Forbes Street) cater to those looking for a fusion of Western and Asian flavors. And if you're in the mood for hot pot, head over to the soup bowl hot pot restaurant for a delicious and interactive dining experience. With such a diverse array of restaurants just steps away from the hotel, your culinary adventure in Hong Kong is guaranteed to be unforgettable.

Shop 'til You Drop in the Heart of Hong Kong

Jen Hong Kong by Shangri-La is ideally situated amidst a plethora of shopping landmarks, making it the perfect choice for avid shoppers. Just steps away from the hotel, you'll find Man Yee Mall, a luxurious shopping destination that houses a wide range of high-end fashion boutiques and international brands. For a unique shopping experience, head to The Arcade, a charming retail complex known for its trendy fashion stores and stylish accessories. If you're looking for local treasures, Queen's Road West is the place to be, with its vibrant street markets and antique shops offering a glimpse into Hong Kong's rich cultural heritage. For those seeking a more laid-back shopping experience, The Westwood is a quaint shopping center that caters to all your everyday needs. And don't forget to explore 山市街 Sands Street, a bustling shopping district where you can find everything from electronics to traditional Chinese handicrafts. Lastly, don't miss out on Charmview Shopping Arcade, a hidden gem filled with small boutiques and specialty stores, offering a delightful array of unique and one-of-a-kind items. With such a diverse range of shopping landmarks right at your doorstep, Jen Hong Kong by Shangri-La ensures that you'll have a truly unforgettable shopping experience in the heart of Hong Kong.

Affordable Luxury at Jen Hong Kong by Shangri-La

Experience the perfect blend of comfort, convenience, and affordability at Jen Hong Kong by Shangri-La. With an average price of just $189 per room, this hotel offers exceptional value for money in the heart of Hong Kong. Compared to the average price of a hotel room in the city, which stands at $162, Jen Hong Kong by Shangri-La provides an affordable luxury experience that won't break the bank. At Jen Hong Kong by Shangri-La, you can enjoy a range of modern amenities and impeccable service without compromising on quality. Each room is thoughtfully designed with contemporary furnishings and stylish decor, ensuring a comfortable and relaxing stay. From the moment you step into the hotel's welcoming lobby, you'll be greeted by friendly staff who are dedicated to making your stay unforgettable. Whether you're traveling for business or leisure, Jen Hong Kong by Shangri-La offers a variety of room options to suit your needs. From cozy and well-appointed standard rooms to spacious and luxurious suites, there is something for every traveler's preference and budget. So why settle for an average hotel room when you can indulge in the exceptional comfort and value offered by Jen Hong Kong by Shangri-La? Book your stay today and experience affordable luxury in the vibrant city of Hong Kong.

Exceptional Service and Friendly Staff

Jen Hong Kong by Shangri-La is highly recommended for its exceptional service and friendly staff. Guests have praised the lovely and helpful staff who provided excellent customer service throughout their stay. The hotel's staff members are extremely respectful, attentive, and always ready to assist guests with a smile. Returning to a room that is made up and comfortable was a delightful experience for many guests. The staff's helpfulness and friendliness have left a lasting impression on visitors, making their stay truly enjoyable. With adequate rooms and good design, guests can expect a wonderful stay at Jen Hong Kong by Shangri-La.

Unforgettable Stay at Jen Hong Kong by Shangri-La

Discover the perfect blend of comfort, convenience, and exceptional service at Jen Hong Kong by Shangri-La. With an impressive overall rating of 8.1, this hotel has consistently delighted guests with its outstanding value and impeccable facilities. One of the standout features of Jen Hong Kong is its commitment to cleanliness, as reflected in its remarkable rating of 8.7. From the moment you step into the hotel, you'll be greeted by a spotless and well-maintained environment, ensuring a pleasant and hygienic stay. Another aspect that sets Jen Hong Kong apart is the exceptional staff performance, earning a rating of 8.3. The dedicated team goes above and beyond to provide personalized service, ensuring that every guest feels valued and well taken care of. Whether you need assistance with travel arrangements or recommendations for exploring the city, the friendly and attentive staff are always ready to assist you with a smile.

Show less

Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Housekeeping

112 mentions

Breakfast

49 mentions

Swimming Pool

39 mentions

Food & Dining

27 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Pool with view
  • Swimming pool [outdoor]
Cleanliness and safety
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast service
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Refrigerator
  • Satellite/cable channels
  • Wi-Fi [free]

Food and dining

Restaurants on site
Cafe Malacca
  • Cuisine: Singaporean, Malaysian
  • Menu: Buffet

Location

508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong, Hong Kong SAR, China,
Very good
Location

7.7

Airports
  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    22.4 km 29 min drive
  • Shenzhen Bao'an International Airport (SZX) - China
    51.1 km
Public transportation
  • 石塘咀總站‎ Shek Tong Tsui Terminus
    150 m
  • 山道 Hill Road
    160 m
Hospital or clinic
  • Abundant Life
    350 m
Shopping
  • Ladies Market
    5.1 km
Convenience store
  • 7 Eleven
    10 m 1 min drive
Cash withdrawal
  • ATM
    40 m 11 min walk

What's nearby

Popular landmarks
  • Victoria Peak (The Peak)
    2.3 km
  • Victoria Harbour
    3.7 km
  • Hong Kong Skyline
    3.7 km
  • Tsim Sha Tsui East
    4.1 km
  • Ocean Park Thrill Mountain
    6.9 km
  • Nan Lian Garden
    9.3 km
  • Hong Kong Disneyland
    10.1 km
  • Lantau Island
    20.0 km
  • Tian Tan Buddha (Big Buddha)
    23.9 km
  • Ngong Ping 360
    24.3 km
Nearby landmarks
  • Des Voeux Road West
    90 m
  • Shek Tong Tsui Sports Centre
    100 m
  • Whitty Street Children's Playground
    130 m
  • 石塘咀總站‎ Shek Tong Tsui Terminus
    150 m
  • Kwan Yick Building Phase 1 Car Park
    150 m
  • 山道 Hill Road
    160 m
  • The Belcher's
    170 m
  • Hong Kong Tramways (Ding Ding)
    170 m
  • Clarence Terrace Children's Playground
    170 m
  • Lun Fung Court Car Park
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 3 year(s).

Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The hotel offers shuttle service during the day to the Hong Kong Station (International Finance Centre and Central MTR) only. Kindly contact the hotel for more information.
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • Extra charges will be applied to the consumption of Mini bar in all room types.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee840 HKD
  • Distance from city center1 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)238 HKD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors28
  • Number of restaurants1
  • Number of rooms 283
  • Room voltage220
  • Year property opened1999
  • Most recent renovation2008
Parking
  • Daily parking fee350 HKD

Property announcements

Please be advised that our swimming pool will be temporarily closed from 27 December 2023 to 12 Feb 2024 inclusive for annual maintenance.

Reviews of Jen Hong Kong by Shangri-La from real guests

Provided by verified guests of Agoda
8.1
Cleanliness8.7
Room comfort and quality8.4
Service8.3
Value for money8.1
Facilities7.9
Location7.7
High score for Hong Kong
Rating
9+ Exceptional (308)
8-9 Excellent (379)
7-8 Very Good (504)
6-7 Good (193)
<6 Below Expectation (116)

Show reviews that mention 

Showing 1,500 verified guest comments
12345
9.0
Exceptional
Keith from Australia
Couple
Stayed 5 nights in December 2009

Great value, views, friendly staff”

Spotless, Great view, convenient, very friendly and helpful staff, good breakfast.
Not on the MTR line but is close to buses and trams, small rooms

Hotel Jen is located just a few kms from Central. It is not on the MTR line but we found there were trams and buses arriving every few minutes within a block of the hotel. I love the trams because you can watch Hong Kong cruise by from up top while you rattle slowly along. The hotel has a shuttle bus that loops around the main Island destinations every hour and the drivers are helpful advising where to alight and which way to go to for ferries, buses or shopping. Best of all, the A10 City Flyer express bus from the airport stops across the street from the hotel (stop 6) and takes just 30 minutes for less than $US7. Buses leave every 30 minutes. The rooms are small but then this is Hong Kong where that seems to be the norm. But they are modern and spotlessly clean. The hotel is a little quirky but everything is well thought out and it all just works perfectly. We got a Jen harbourview room which costs more but is in the upper floors with a fantastic view over the harbour, and comes with a full breakfast and you also get a minibar allowance of $HK100 a day - enough for a couple of beers - well worth the upgrade. Agoda always seems to have special offers for this hotel making it affordable. The breakfast is excellent if you go to the second floor for the full breakfast. There is also continental breakfast on the 28th floor with a great view. But if you have a Jen Harbourview Room, you already have that view from your room so we went for the full breakfast. The staff were very friendly and helpful without exception, like they loved working there. We were rapt with the place; so much nicer than others I have stayed in in Hong Kong and I will always stay here in the future.

Reviewed December 18, 2009
10.0
Exceptional
HUI from Singapore
Family with young children
Stayed 2 nights in December 2012

Hotel has amenities nearby ”

Food, clinic, supermarket, Chinese medicine hall all within 1-2 mins walk from hotel

the traders lounge on 28/f has a good harbour view of the victoria harbour. we enjoyed the afternoon tea served during 5:30-7:30pm and complimentary beverages till 11pm. it is worth paying for the upgrade which also includes free breakfast for 2 adults. hotel is located at sai wan along queens road west. there is a tram nearby hotel which brings you on a scenic tour of the hong kong island and also to the nearest mtr sheung wan station, a few tram stations away from the hotel. recommended to go on a hong kong tram ride if you haven't. day and night views aboard the hong kong tram give you different insights of the busy, face paced life in hong kong. there is a pacific mall, clinic, "one congee" restaurant which serves good congee and noodles, 2 supermarkets within 1-2 mins walk from the hotel. ask the concierge for directions to the tram station and nearby amenities mentioned. room is a good size by hong kong's standard. it could accommodate a queen bed and an additional rollaway bed. overall, we enjoyed our 2 nights' stay at the traders club harbour view room, especially the club lounge benefits.

Reviewed January 01, 2013
9.7
Exceptional
Bik from United States
Family with teens
Stayed 3 nights in December 2009

An unbeatable bargain”

Superb staff, hotel decor, international clientele, quaint location, free internet, harbor view, Happy Hour, newspaper every morning.
None really especially given the exceptionally good rate. One would not find a better deal in Hong Kong.

Superb staff from housekeeping to restaurant to reception. The professionalism and congeniality of the staff is what one would expect of a 5-star hotel. Hotel decor from room to public area is chic and pleasant. Location is ideal because it is on Hong Kong island yet away from the crowd that can be inhibiting during X'mas/New Year holiday season. Transportation is quite convenient. The tram just a block a way takes one to all connecting points: MTR stations, central and ferry etc. The Happy Hour at the Sky Lounge is a great idea to relax before dinner. Free wireless included in some of the packages is well worth the extra. Breakfast at the Sky Lounge is relaxing though the selection at Cafe Jen is much better. Great view from the harbor room is an added bonus. The gym is small but adequate. It is well used by the hotel guests. I would say that Hotel Jen exceeded my expectation in every aspect of my stay. The only reason that Hotel Jen charges such a reasonable rate is because of its location away from the tourist traps.

Reviewed December 31, 2009
9.7
Exceptional
Dennis from United Kingdom
Group
Stayed 3 nights in March 2010

Hotel Jen Hong Kong”

Rooms, Service
None

We stayed at the Hotel Jen for 3 nights in March 2010 after booking a standard room. Requested an upgrade to a Jen room, which was provided when we checked in. Had a fantastic view of the harbour and Stonecutters Island. Breakfast and evening cocktails which were included in the upgrade were taken in the Jen Lounge on the 28th floor this gave magnificent views of the harbour in a pleasant relaxing atmosphere. Although the hotel is located in the Western area transport links to Central etc were easy to access and readily available, we waited no more than 5 minutes for a taxi and if you want to experience more of Hong Kong culture Whitty Street tram stop is a few minutes walk away. There are several local restaraunts nearby who all seem to have menus in English if you ask. Overall the hotel Jen was excellent value for money and will be our first choice when we return for the rugby next year

Reviewed April 02, 2010
9.3
Exceptional
Jesus from Spain
Solo traveler
Stayed 5 nights in August 2009

A great place to stay in Hong Kong”

Attentive staff Comfortable rooms Good facilities with a great rooftop pool and gym
None really

I stayed at Jen Hotel for five nights at the beginning of September and can only recommend this place to anyone planning a trip to Hong Kong for either business or leisure. This is a great place indeed. I arrived slightly early and whilst i waited for my room i was offered a coffee by a very attentive member of staff. This really set the tone for the remainder of my stay. The staff - without exception - are friendly and very attentive without being intrusive. The overall feel of the place is modern and welcoming. The rooms are exactly to my taste with clean modern lines and a minimalist feel but also very comfortable and fantastic views over Victoria Harbor (at least some of them). The rooftop pool and gym (a bit small) are just the icing on the cake. A free shuttle bus service will take you the the key transport links in the city centre or you can take the frequent and enjoyable tram service for just 2HGK a ride. The area around the hotel is lively with a very Chinese and good neighborhood feel to it. This is very good value for money and a great place to stay in Hong Kong.

Reviewed September 12, 2009
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