Exterior view, Jen Hong Kong by Shangri-La in Hong Kong
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Superior City View Queen Room - View, Jen Hong Kong by Shangri-La in Hong Kong
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Swimming pool, Jen Hong Kong by Shangri-La in Hong Kong
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Jen Hong Kong by Shangri-La

4 stars out of 5
508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong, Hong Kong SAR, China, - See map

Discover the captivating Jen Hong Kong by Shangri-La, a perfect retreat for two travelers seeking a memorable stay in Hong Kong. Located in the vibrant neighborhood of Hong Kong Island West, with easy access to bustling markets, trendy restaurants, and picturesque waterfront views. Unwind in comfortable rooms equipped with in-room safe, refrigerator, shower, and soft towels. Select rooms offer stunning views of the city, harbor, or sea. Explore popular landmarks like Central, Soho, and the Hong Kong Macau Ferry Terminal. Book today for your ideal haven in the bustling city. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

160 meters to public transportation

Check-in [24-hour]

Airport transfer

Great View

Currency exchange

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

8 travelers have booked today.

Based on 3,836 verified reviews

Cleanliness

8.6

Room comfort and qua...

8.4

Service

8.4

Value for money

8.1

Facilities

7.9

Location

7.9

See map

7.9Very good

Location rating score

Very good location - 890 meters from city center
Exceptional for walking
More details on walking
Walkable places
Des Voeux Road West
90 m
Shek Tong Tsui Sports Centre
100 m
Whitty Street Children's Playground
130 m
Clarence Terrace Children's Playground
170 m
The Westwood
210 m
Popular landmarks
Victoria Peak (The Peak)
2.3 km
Victoria Harbour
3.7 km
Hong Kong Skyline
3.7 km
Tsim Sha Tsui East
4.1 km
Ocean Park Thrill Mountain
6.9 km
Closest landmarks
Kwan Yick Building Phase 1 Car Park
150 m
The Belcher's
170 m
Lun Fung Court Car Park
190 m
Hong Kong Plaza Car Park
200 m
Chong Yip Centre
200 m
Value for money8.1
Distance to city center1 km
Location rating7.9

Rooms available at Jen Hong Kong by Shangri-La

Excellent
Room comfort & quality

8.4

Club Suite
...
  • Room size: 43 m²/463 ft²
  • Sea view
  • 2 queen bed
Enter dates to see prices
Deluxe City View Queen Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Club Mountain View Room
...
  • Room size: 21 m²/226 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Club Queen Room with Harbor View
...
  • Room size: 21 m²/226 ft²
  • Sea view
  • 1 queen bed or 1 double bed
Enter dates to see prices
Club Mountain View Queen
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior City View Queen Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Harbour View Twin Room
...
  • Room size: 21 m²/226 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
Deluxe Harbour View Queen Room
...
  • Room size: 21 m²/226 ft²
  • Harbor view
  • 1 queen bed
Enter dates to see prices
Club Harbour View Twin
...
  • Room size: 21 m²/226 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
Enter dates to see prices

Frequently asked questions

Does Jen Hong Kong by Shangri-La have a fitness center?

Jen Hong Kong by Shangri-La features free 24-hour fitness center that is comfortably located at the tip of your finger, allowing you to get your daily physical exercise in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Does Jen Hong Kong by Shangri-La provide dry cleaning services?

Yes! Jen Hong Kong by Shangri-La features dry cleaning service that is accessible all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

What public parks are in close proximty of Jen Hong Kong by Shangri-La?

While lodging at Jen Hong Kong by Shangri-La, enjoy your morning or evening wander at nearby park which include Whitty Street Children's Playground, Clarence Terrace Children's Playground, and Third Street Playground.

What are the property's policies for children's bedding at Jen Hong Kong by Shangri-La?

Jen Hong Kong by Shangri-La's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

In which languages can Jen Hong Kong by Shangri-La's personnel communicate?

Jen Hong Kong by Shangri-La can speak in 3 languages and supports well-known languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What payment cards are supported at Jen Hong Kong by Shangri-La?

Jen Hong Kong by Shangri-La supports up to 5, with payment card selections consisting of American Express, UnionPay, MasterCard, and Visa.

What is the typical rating that past Business travelers' have given to Jen Hong Kong by Shangri-La?

Verified business travelers that have stayed at this property have given Jen Hong Kong by Shangri-La an average rating of 8.1. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with young children have given to Jen Hong Kong by Shangri-La?

Verified families with young children that have stayed at this property have given Jen Hong Kong by Shangri-La an average rating of 8.4. You can look up more in depth customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Jen Hong Kong by Shangri-La?

Verified group travelers that have stayed at this property have given Jen Hong Kong by Shangri-La an average rating of 8.4. You can check out more precise customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Jen Hong Kong by Shangri-La?

The closest train, metro, or bus station is 石塘咀總站‎ Shek Tong Tsui Terminus, 152.2 m away from Jen Hong Kong by Shangri-La.

More about Jen Hong Kong by Shangri-La

More about Jen Hong Kong by Shangri-La

Experience Modern Comfort at Jen Hong Kong by Shangri-La

Discover a world of modern comfort and convenience at Jen Hong Kong by Shangri-La. Located in the vibrant city of Hong Kong, this 4-star hotel offers a delightful stay for both business and leisure travelers. With its prime location just 1 km from the city center, guests can easily access popular attractions, shopping districts, and entertainment venues. Built in 1999 and last renovated in 2008, Jen Hong Kong by Shangri-La features 283 well-appointed rooms. Each room is designed with contemporary furnishings and modern amenities to ensure a comfortable and relaxing stay. Whether you're traveling alone or with a companion, there is a room type to suit your needs. Check-in begins at 02:00 pm, allowing you to settle in and start your Hong Kong adventure. The friendly and professional staff are always ready to assist you with any requests or inquiries. Check-out time is until 12:00 pm, giving you ample time to enjoy your stay before bidding farewell to this wonderful hotel. Please note that this hotel has a child policy in place. Children may not stay free of charge and there may be extra charges involved. It's best to check with the hotel directly for more information. With its convenient location, comfortable rooms, and excellent service, Jen Hong Kong by Shangri-La is the perfect choice for your stay in Hong Kong.

Unwind and Socialize at Jen Hong Kong by Shangri-La's Vibrant Bar

At Jen Hong Kong by Shangri-La, guests can enjoy a vibrant and lively bar that offers a perfect setting to unwind and socialize. The bar is known for its extensive selection of premium spirits, wines, and craft beers, making it a haven for cocktail enthusiasts and connoisseurs. Whether you prefer classic cocktails or innovative concoctions, the skilled bartenders are ready to create the perfect drink to suit your taste. The bar also features a stylish and contemporary ambiance, with comfortable seating and a lively atmosphere, making it an ideal spot for catching up with friends or enjoying a night out.

Stay Active at Jen Hong Kong by Shangri-La's Impressive Sports Facilities

At Jen Hong Kong by Shangri-La, staying active and maintaining your fitness routine is made easy with a range of top-notch sports facilities. The hotel boasts a state-of-the-art fitness center, equipped with modern exercise equipment and facilities to cater to all your workout needs. Whether you prefer cardio exercises, weightlifting, or strength training, the fitness center has it all. For those who enjoy swimming, the outdoor pool at Jen Hong Kong by Shangri-La is a perfect spot to take a refreshing dip or simply relax by the water. Surrounded by lush greenery and offering stunning views of the city, the pool provides a serene and tranquil atmosphere for guests to unwind and rejuvenate. What's more, the hotel offers complimentary access to the fitness center, allowing guests to maintain their fitness routine without any additional cost. With the fitness center open 24 hours a day, you can work out whenever it suits your schedule, ensuring you never miss a beat in your fitness journey. Whether you are an early riser or a night owl, the fitness center is always available to help you stay on track and reach your fitness goals during your stay at Jen Hong Kong by Shangri-La.

Convenience Facilities at Jen Hong Kong by Shangri-La

Experience a hassle-free stay at Jen Hong Kong by Shangri-La with its array of convenient facilities. From the moment you arrive, you can take advantage of the express check-in/check-out service, allowing you to quickly settle into your room and start exploring the vibrant city of Hong Kong. The friendly and attentive concierge is also available to assist you with any inquiries or recommendations, ensuring that you make the most of your stay. Stay connected throughout your stay with complimentary Wi-Fi in all rooms and public areas. Whether you need to catch up on work emails or simply stay connected with loved ones, you can enjoy seamless internet access from the comfort of your room or while lounging in the hotel's public spaces. For added convenience, Jen Hong Kong by Shangri-La offers a range of services to make your stay more comfortable. Take advantage of the laundry service, dry cleaning, and daily housekeeping to keep your clothes fresh and your room tidy. Additionally, the hotel provides luggage storage and safety deposit boxes, giving you peace of mind knowing that your belongings are secure. With room service available, you can also indulge in delicious meals and snacks without leaving the comfort of your room.

Convenient Transport Facilities at Jen Hong Kong by Shangri-La

At Jen Hong Kong by Shangri-La, guests can enjoy a range of convenient transport facilities to ensure a hassle-free stay. The hotel offers airport transfer services, making it easy for guests to reach the hotel upon arrival. Whether you're traveling for business or leisure, this service provides a seamless and comfortable journey to and from the airport. For guests with their own vehicles, Jen Hong Kong by Shangri-La offers valet parking and a car park. This allows you to conveniently park your car and explore the city without worrying about finding a parking spot. Please note that car park charges are applied. In addition to these facilities, the hotel also provides a shuttle service, taxi service, and concierge assistance to help you navigate the city with ease. Whether you're heading to a business meeting or exploring the vibrant attractions of Hong Kong, these transport options ensure that you can travel conveniently and efficiently. With its range of transport facilities, Jen Hong Kong by Shangri-La ensures that guests have everything they need for a comfortable and stress-free stay in Hong Kong.

Modern and Comfortable Room Facilities at Jen Hong Kong by Shangri-La

Experience a delightful stay at Jen Hong Kong by Shangri-La with its modern and comfortable room facilities. Each room is equipped with air conditioning, ensuring a pleasant temperature throughout your stay. Slip into the cozy bathrobes provided and indulge in a relaxing evening after a long day of exploring the vibrant city of Hong Kong. For entertainment, enjoy a selection of in-house movies on the television, allowing you to unwind and catch up on your favorite shows. The room also features a hair dryer, so you can easily style your hair before heading out for the day. Quench your thirst with the well-stocked mini bar, offering a variety of refreshing beverages. Stay connected and entertained with satellite/cable TV, providing a wide range of channels to choose from. With these fantastic room facilities, Jen Hong Kong by Shangri-La ensures a comfortable and enjoyable stay for all guests.

A Culinary Journey at Jen Hong Kong by Shangri-La

Indulge in a culinary journey at Jen Hong Kong by Shangri-La, where a range of dining facilities await to satisfy your taste buds. Start your day with a delightful breakfast buffet, offering a variety of international and local dishes to suit every palate. With an array of freshly baked pastries, seasonal fruits, hot and cold selections, and made-to-order eggs, you'll be energized and ready to explore the vibrant city of Hong Kong. For a more intimate dining experience, head to the hotel's restaurant, where you can enjoy a delectable menu inspired by both Eastern and Western flavors. From succulent grilled meats to flavorful vegetarian options, the restaurant offers something for everyone. The stylish and contemporary ambiance provides the perfect setting for a memorable meal. If you prefer to dine in the comfort of your room, take advantage of the convenient room service available at Jen Hong Kong. Whether you're craving a late-night snack or a full-course meal, the extensive menu will cater to your every need. Sit back, relax, and let the professional staff bring the delicious dishes straight to your doorstep. Rest assured that your dining experience will be complemented by the hotel's daily housekeeping service, ensuring that your surroundings are always clean and inviting. At Jen Hong Kong by Shangri-La, every aspect of your stay, from the dining facilities to the attentive service, is designed to exceed your expectations and create a truly memorable experience.

Experience Luxurious Comfort at Jen Hong Kong by Shangri-La

Indulge in a world of luxury and comfort at Jen Hong Kong by Shangri-La. With a variety of room types to choose from, you are guaranteed to find the perfect accommodation to suit your needs. From the elegant Club Harbour View Queen and Club Mountain View Queen rooms, to the spacious Deluxe City View Queen and Deluxe Harbour View Queen rooms, each offering a generous 21 square meters of space and a plush queen bed, you can unwind and relax in style. Booking your stay at Jen Hong Kong by Shangri-La through Agoda ensures that you not only get the best prices, but also a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the different room options, compare prices, and make your reservation with just a few clicks. Whether you're traveling for business or leisure, Agoda provides a seamless booking process, allowing you to focus on enjoying your stay at this luxurious hotel. So why wait? Book your stay at Jen Hong Kong by Shangri-La on Agoda today and experience the ultimate in comfort and convenience.

Discover the Vibrant Charm of Hong Kong Island West

Nestled in the heart of Hong Kong, Jen Hong Kong by Shangri-La offers the perfect base for exploring the vibrant charm of Hong Kong Island West. This bustling neighborhood is a captivating blend of old and new, where traditional Chinese culture meets modern city living. As you step out of the hotel, you'll find yourself immersed in the vibrant streets of Hong Kong Island West. Explore the bustling markets, where you can haggle for unique trinkets and sample delicious street food. Discover the rich history of the area by visiting the historic Man Mo Temple or take a leisurely stroll along the picturesque Victoria Harbour. For those seeking a taste of the local arts scene, Hong Kong Island West is home to a number of art galleries and cultural spaces. Immerse yourself in contemporary art at the PMQ, a creative hub housed in a former police dormitory, or catch a performance at the Hong Kong Academy for Performing Arts. After a day of exploration, retreat to the comfort of Jen Hong Kong by Shangri-La. With its convenient location and luxurious amenities, this hotel offers the perfect blend of relaxation and adventure in the heart of Hong Kong Island West.

Convenient Transportation Options from the Airport to Jen Hong Kong by Shangri-La

Welcome to Jen Hong Kong by Shangri-La, a luxurious and contemporary hotel located in the vibrant district of Hong Kong Island West. When it comes to getting to the hotel from the airport, you have several convenient transportation options to choose from. If you are arriving at Hong Kong International Airport (HKIA), the most efficient way to reach Jen Hong Kong is by taking a taxi. Taxis are readily available at the airport and offer a comfortable and hassle-free journey. The approximate travel time from HKIA to the hotel is around 35 minutes, depending on the traffic conditions. The scenic drive will take you across the Tsing Ma Bridge, offering stunning views of the surrounding landscapes. Alternatively, you can also opt for the Airport Express train, which provides a quick and efficient way to reach the city center. From the airport, take the Airport Express train to Hong Kong Station. Once you arrive at Hong Kong Station, you can easily transfer to the Island Line of the MTR (Mass Transit Railway) and alight at Sheung Wan Station. From Sheung Wan Station, it is just a short walk to Jen Hong Kong by Shangri-La. No matter which transportation option you choose, you will be greeted with warm hospitality and a seamless experience upon arrival at Jen Hong Kong by Shangri-La. With its prime location and excellent connectivity, this hotel is the perfect base for exploring the vibrant city of Hong Kong.

Exploring the Vibrant Surroundings of Jen Hong Kong by Shangri-La

Nestled in the bustling city of Hong Kong, Jen Hong Kong by Shangri-La offers guests a convenient location with a variety of nearby landmarks and attractions to explore. Just a short stroll away, you will find Tung Tai Supermarket, perfect for picking up any essentials or indulging in some local snacks. For those seeking a tranquil oasis amidst the urban landscape, Oaklands Avenue Sitting-out Area provides a peaceful retreat where you can relax and soak in the serene surroundings. If you're traveling with children, the Duchess of Kent Children's Hospital is located nearby, offering peace of mind in case of any medical emergencies. History enthusiasts will appreciate the proximity to Forbes Street Wall Tree, a fascinating piece of living history that dates back to the early 20th century. Additionally, the Consulate of Tunisia adds a touch of international flair to the neighborhood. Fitness enthusiasts can make use of the Smithfield Sports Centre, which offers a range of facilities for various sports activities. For those in need of dental care, the Kennedy Town Community Complex Dental Clinic is conveniently situated nearby. Catholic Bethanie, a historic building that has been transformed into a cultural and arts center, is also worth a visit. With its central location and proximity to these diverse landmarks and attractions, Jen Hong Kong by Shangri-La provides the perfect base for guests to immerse themselves in the vibrant atmosphere of Hong Kong's bustling cityscape.

Convenient Public Transport Options near Jen Hong Kong by Shangri-La

Jen Hong Kong by Shangri-La offers a prime location with excellent access to various public transport stations. Just a short walk away, you'll find the HKU MTR Station, providing convenient connections to the rest of Hong Kong. Whether you're heading to the bustling shopping districts of Causeway Bay or exploring the vibrant nightlife of Lan Kwai Fong, the MTR is your gateway to all the city has to offer. For those looking to explore the charming neighborhood of Kennedy Town, the hotel is situated near several key transport hubs. The 堅彌地城海旁 Kennedy Town Praya and 東邊街 Eastern Street are within walking distance, allowing you to easily hop on a bus or catch a taxi to your desired destination. Additionally, the 堅尼地城總站 Kennedy Town Terminus and 西邊街 Western Street are nearby, providing convenient access to various bus routes. If you prefer a more traditional mode of transportation, the iconic Hong Kong Tramways, affectionately known as the 'Ding Ding,' is just a short stroll from the hotel. Hop on this charming double-decker tram and enjoy a leisurely ride along 山道 Hill Road, taking in the sights and sounds of the city. For those looking to explore the nearby Shek Tong Tsui area, the 石塘咀總站‎ Shek Tong Tsui Terminus is also conveniently located. Lastly, if you're in the mood to explore the local charm and hidden gems of the area, take a stroll along 水街 Water Street and 荷蘭街 Holland Street. These quaint streets are perfect for leisurely walks, allowing you to immerse yourself in the local culture and discover unique shops and eateries. With its strategic location near these public transport stations, Jen Hong Kong by Shangri-La offers guests unparalleled convenience and accessibility for exploring the vibrant city of Hong Kong.

A Culinary Adventure Awaits

At Jen Hong Kong by Shangri-La, you'll find yourself surrounded by a diverse range of dining options that are sure to tantalize your taste buds. Indulge in the vibrant flavors of Middle Eastern cuisine at Mama Malouf, or savor the comforting bowls of noodles at 666 Boat Noodle. For those craving authentic Japanese dishes, Yoshinoya (Hong Kong Island West) and Oh Sushi & Tappas offer an extensive menu of sushi and tapas. Wing Hop Sing Restaurant and Tak Kee Chiu Chou Restaurant are perfect for those seeking traditional Hong Kong cuisine, while Flying Pig Bistro and Cafe Siam (Forbes Street) cater to those looking for a fusion of Western and Asian flavors. And if you're in the mood for hot pot, head over to the soup bowl hot pot restaurant for a delicious and interactive dining experience. With such a diverse array of restaurants just steps away from the hotel, your culinary adventure in Hong Kong is guaranteed to be unforgettable.

Shop 'til You Drop in the Heart of Hong Kong

Jen Hong Kong by Shangri-La is ideally situated amidst a plethora of shopping landmarks, making it the perfect choice for avid shoppers. Just steps away from the hotel, you'll find Man Yee Mall, a luxurious shopping destination that houses a wide range of high-end fashion boutiques and international brands. For a unique shopping experience, head to The Arcade, a charming retail complex known for its trendy fashion stores and stylish accessories. If you're looking for local treasures, Queen's Road West is the place to be, with its vibrant street markets and antique shops offering a glimpse into Hong Kong's rich cultural heritage. For those seeking a more laid-back shopping experience, The Westwood is a quaint shopping center that caters to all your everyday needs. And don't forget to explore 山市街 Sands Street, a bustling shopping district where you can find everything from electronics to traditional Chinese handicrafts. Lastly, don't miss out on Charmview Shopping Arcade, a hidden gem filled with small boutiques and specialty stores, offering a delightful array of unique and one-of-a-kind items. With such a diverse range of shopping landmarks right at your doorstep, Jen Hong Kong by Shangri-La ensures that you'll have a truly unforgettable shopping experience in the heart of Hong Kong.

Affordable Luxury at Jen Hong Kong by Shangri-La

Experience the perfect blend of comfort, convenience, and affordability at Jen Hong Kong by Shangri-La. With an average price of just $189 per room, this hotel offers exceptional value for money in the heart of Hong Kong. Compared to the average price of a hotel room in the city, which stands at $162, Jen Hong Kong by Shangri-La provides an affordable luxury experience that won't break the bank. At Jen Hong Kong by Shangri-La, you can enjoy a range of modern amenities and impeccable service without compromising on quality. Each room is thoughtfully designed with contemporary furnishings and stylish decor, ensuring a comfortable and relaxing stay. From the moment you step into the hotel's welcoming lobby, you'll be greeted by friendly staff who are dedicated to making your stay unforgettable. Whether you're traveling for business or leisure, Jen Hong Kong by Shangri-La offers a variety of room options to suit your needs. From cozy and well-appointed standard rooms to spacious and luxurious suites, there is something for every traveler's preference and budget. So why settle for an average hotel room when you can indulge in the exceptional comfort and value offered by Jen Hong Kong by Shangri-La? Book your stay today and experience affordable luxury in the vibrant city of Hong Kong.

Exceptional Service and Friendly Staff

Jen Hong Kong by Shangri-La is highly recommended for its exceptional service and friendly staff. Guests have praised the lovely and helpful staff who provided excellent customer service throughout their stay. The hotel's staff members are extremely respectful, attentive, and always ready to assist guests with a smile. Returning to a room that is made up and comfortable was a delightful experience for many guests. The staff's helpfulness and friendliness have left a lasting impression on visitors, making their stay truly enjoyable. With adequate rooms and good design, guests can expect a wonderful stay at Jen Hong Kong by Shangri-La.

Unforgettable Stay at Jen Hong Kong by Shangri-La

Discover the perfect blend of comfort, convenience, and exceptional service at Jen Hong Kong by Shangri-La. With an impressive overall rating of 8.1, this hotel has consistently delighted guests with its outstanding value and impeccable facilities. One of the standout features of Jen Hong Kong is its commitment to cleanliness, as reflected in its remarkable rating of 8.7. From the moment you step into the hotel, you'll be greeted by a spotless and well-maintained environment, ensuring a pleasant and hygienic stay. Another aspect that sets Jen Hong Kong apart is the exceptional staff performance, earning a rating of 8.3. The dedicated team goes above and beyond to provide personalized service, ensuring that every guest feels valued and well taken care of. Whether you need assistance with travel arrangements or recommendations for exploring the city, the friendly and attentive staff are always ready to assist you with a smile.

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Amenities and facilities

Very good7.9

Facilities

Most talked about facilities
Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Pool with view
  • Swimming pool [outdoor]
Cleanliness and safety
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast service
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Refrigerator
  • Satellite/cable channels
  • Wi-Fi [free]

Food and dining

Restaurants on site
Cafe Malacca
  • Cuisine: Singaporean
  • Menu: Buffet

Location

508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong, Hong Kong SAR, China,

Very good7.9

Location

Public transportation
  • 石塘咀總站‎ Shek Tong Tsui Terminus
    150 m
  • 山道 Hill Road
    160 m
Hospital or clinic
  • Abundant Life
    350 m
Shopping
  • Ladies Market
    5.1 km
Convenience store
  • 7 Eleven
    10 m 1 min drive
Cash withdrawal
  • ATM
    40 m 11 min walk

What's nearby

Popular landmarks
  • Victoria Peak (The Peak)
    2.3 km
  • Victoria Harbour
    3.7 km
  • Hong Kong Skyline
    3.7 km
  • Tsim Sha Tsui East
    4.1 km
  • Ocean Park Thrill Mountain
    6.9 km
  • Nan Lian Garden
    9.3 km
  • Hong Kong Disneyland
    10.1 km
  • Lantau Island
    20.0 km
  • Tian Tan Buddha (Big Buddha)
    23.9 km
  • Ngong Ping 360
    24.3 km
Nearby landmarks
  • Des Voeux Road West
    90 m
  • Shek Tong Tsui Sports Centre
    100 m
  • Whitty Street Children's Playground
    130 m
  • 石塘咀總站‎ Shek Tong Tsui Terminus
    150 m
  • Kwan Yick Building Phase 1 Car Park
    150 m
  • 山道 Hill Road
    160 m
  • The Belcher's
    170 m
  • Hong Kong Tramways (Ding Ding)
    170 m
  • Clarence Terrace Children's Playground
    170 m
  • Lun Fung Court Car Park
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 3 year(s).

Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The hotel offers shuttle service during the day to the Hong Kong Station (International Finance Centre and Central MTR) only. Kindly contact the hotel for more information.
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • Extra charges will be applied to the consumption of Mini bar in all room types.
  • In accordance with the guidelines outlined in the draft amendment to the Product Eco-responsibility Ordinance of 2023, Hong Kong hotels will no longer offer complimentary disposable plastic products to guests. For specific inquiries, please consult the official website of the hotel.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee840 HKD
  • Distance from city center1 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)238 HKD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors28
  • Number of restaurants1
  • Number of rooms 283
  • Room voltage220
  • Year property opened1999
  • Most recent renovation2008
Parking
  • Daily parking fee350 HKD

Reviews of Jen Hong Kong by Shangri-La from real guests

Provided by verified guests of

Agoda logo
8.1

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.0
  • 9.2
  • 9.6
  • 10
  • 9.2
  • 7.6
  • 9.6
  • 10
  • 7.6
  • 10

Most recent

Cleanliness8.6
Room comfort and quality8.4
Service8.4
Value for money8.1
Facilities7.9
Location7.9
High score for Hong Kong
Rating
9+ Exceptional (295)
8-9 Excellent (332)
7-8 Very Good (457)
6-7 Good (176)
<6 Below Expectation (99)
Guest Type
Language

Show reviews that mention 

Showing 1,359 verified guest comments
12345
10.0
Exceptional
CHOU from Taiwan
Family with teens
Deluxe Queen Room with Harbor View
Stayed 1 night in September 2023

Convenient transportation and friendly service.”

The room is not small and very clean. The front desk staff are very friendly and thoughtful, providing international plugs proactively. They are willing to answer any questions. In addition, the hotel is conveniently located and there are delicious foods nearby. I will definitely choose this hotel again next time.

Reviewed October 01, 2023
Auto-translated through generative A.I.

感謝閣下的讚許及支持!我們非常高興得悉本酒店所提供的服務及配套都能達到您的需要及期望。我們期待您下次光臨,再次體驗JEN 的待客之道。- JEN

Responded October 05, 2023
Jen Hong Kong by Shangri-La
10.0
Exceptional
clive from United Kingdom
Solo traveler
Superior City View Queen Room
Stayed 3 nights in June 2024

Outstanding service and great location”

I have stayed at Hotel Jen many times previously. It is well located right next to HKU MTR station, giving easy quick access to all pets of Hong Kong by underground. It is always my hotel of choice. It has a comfortable feeling about it - not too big, so you feel you are getting a very personal experience. Many rooms offer a harbour view - much prized. Rooms are modern and clean, beds are comfortable and room service ensures cleanliness. Breakfast is well worth having, offering a buffet to appeal to both asians and westerners, in a relaxed setting. Above all, I cannot speak highly enough of the reception service and manager, Gilbert, who so kindly and patiently helped me solve many problems at check-in, in a calm and relaxed manner. Such excellent personal service will see me return to this hotel without question. By the way, the hotel is excellently located right next to Hong Kong University so if your business is with HKU, this is the go to place to stay.

Reviewed June 21, 2024

Thank you for your valuable comment and feedback which are most useful for our continuous improvement as we strive to create most pleasant stays to all our guests. We appreciate your kind compliments on the service of our Front Desk colleagues, especially for Gilbert. He is more than pleased to know that his caring service was a highlight of your visit. It is great to know that you had an overall most enjoyable stay and we hope to welcome you back again soon. – JEN

Responded June 21, 2024
Jen Hong Kong by Shangri-La
9.2
Exceptional
Connie from Singapore
Family with young children
Superior City View Twin Room
Stayed 1 night in June 2024

Not much in terms of facilities but good for all else ”

I stayed here for a business trip and decided to stay here again on a recent holiday with young and old. Hotel is old but well maintained and clean. Staff are exception especially Vincent the bellboy who helped us with our luggage and provided practical advice on where we could do our laundry which we needed to do in a matter of two hours. The location is fantastic. Electric trams and airport buses at doorstep and easy to get Uber though hotel can also book taxi for you. Surrounding shops have the local old hk flavour such as butchers, bakeries, wet market and laundry. Love it

Reviewed June 14, 2024

Thank you for your valuable feedback which is most useful for our continuous improvement; as we strive to create memorable and comfortable stays to all our guests. It is with great honored that we were being chosen and we are very delighted to hear that you have had an overall enjoyable stay with us, we hope to be of your service again in the future. – JEN

Responded June 18, 2024
Jen Hong Kong by Shangri-La
9.6
Exceptional
Sarah from Hong Kong SAR, China
Couple
Superior City View Queen Room
Stayed 1 night in June 2024

Highly recommend ”

We thoroughly enjoyed staying at the Jen Hotel notably due to the incredible staff. The room was specious and clean and the location of the hotel was great. The hotel is located right next to an MTR exit, you are in Central within 15min and the airport within 40min.

Reviewed June 19, 2024

Thank you for your valuable feedback which is most useful for our continuous improvement; as we strive to create memorable and comfortable stays to all our guests. It is with great honored that we were being chosen and we are very delighted to hear that you have had an overall enjoyable stay with us, we hope to be of your service again in the future. – JEN

Responded June 21, 2024
Jen Hong Kong by Shangri-La
8.4
Excellent
Nuanrumpa from Thailand
Business traveler
Club Queen Room with Harbor View
Stayed 2 nights in June 2024

Good location & cleanliness hotel”

He hotel located close to the subway & tram station and there's restaurant & supermarkets nearby.

Reviewed June 19, 2024

Thank you very much for staying with us and your compliments on our prime location and services. We hope to welcome you back and to delight you again in the near future. – JEN

Responded June 19, 2024
Jen Hong Kong by Shangri-La
12345

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