Hotel Marroad Hakone

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1320 Gora, Gora, Hakone, Japan, 250-0408

Highlights

Excellent room comfort & quality

- Very large, spacious rooms and Western-style layouts are repeatedly pr...

Hot spring is at the same floor with room, very convenient.
Highly-rated bar

- Free-flow bar, welcome drinks, and cozy fireplace areas receive positi...

Professional guest services

- Staff frequently receive praise for being helpful, kind, and accommoda...

The staff retrieved for me and sent it to my hotel in Tokyo.
Excellent hot spring

- Open-air onsen and outdoor hot springs face the woods and nature, with...

Hot spring is at the same floor with room, very convenient.
Great view

- Rooms offer strong views of the forest and mountains; several guests m...

Beautiful Views

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Bar

Sauna

Shuttle service

Family room

About us

Nestled in the scenic Gora area of Hakone, Hotel Marroad Hakone is perfect for two travelers seeking relaxation and exploration. Renowned for its tranquil vibe, the location offers easy access to Hakone Gōra Park and the captivating Hakone Open-Air Museum. Guests can unwind in air-conditioned rooms with complimentary WiFi, private balconies or terraces, and serene garden or mountain views. Indulge in the hotel's rejuvenating indoor and outdoor hot spring baths, savor delicious meals at the on-site restaurant with stunning mountain vistas, or enjoy a drink at the stylish bar. A complimentary shuttle from Gora Station adds convenience to this peaceful getaway. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Hakone every 1 minutes on Agoda.com
Service 8.5
Cleanliness 8.3
Value for money 8.2
Facilities 8.0

Based on 1,266 verified reviews

Service

8.5

Cleanliness

8.3

Value for money

8.2

Facilities

8.0

Room comfort and qua...

8.0

Location

7.6

  • "Excellent hotel with top notch facilities."
  • "Highly recommend this place when staying in Hakone!"
  • "My partner was delighted with the onsen."
  • "Positively surprised by the size of the room."
  • "Very comfortable room with incredible views!"
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Nearest transportation options

Hakone Tozan Cable Car Koen Kami Station is within 0.44 km

Hakone Tozan Cable Car Nakagora Station is within 0.48 km

See map

7.6Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Hakone Gōra Park
590 m
The Hakone Open-Air Museum
1.2 km
Pola Museum of Art
1.8 km
Hakone Ropeway
2.1 km
Ōwakudani
2.2 km
Closest landmarks
Hakone Meissen Antique Museum
80 m
Hakone Tozan Cable Car Koen Kami Station
440 m
Hakone Tozan Cable Car Nakagora Station
480 m
Hakone Tozan Cable Car Koen Shimo Station
540 m
Hakone Museum of Photography
570 m

Good to know

Value for money8.2
Location rating7.6
Nearest airportHaneda Airport (HND)
Distance to airport74.7 km

Rooms available at Hotel Marroad Hakone

Very good
Room comfort & quality

8

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Based on 783 reviews from verified travelers

First Floor Twin Room - Non-Smoking
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  • Room size: 28 m²/301 ft²
  • Mountain view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Second Floor Japanese-Western Style Room - Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 2 semi double beds and 2 fu...
Enter dates to see prices
Superior Twin Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices
Deluxe Room - Newly Renovated, Non-Smoking
...
  • Room size: 70 m²/753 ft²
  • 4 semi double beds
  • 4 semi double beds
Enter dates to see prices
Deluxe Quadruple Room
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  • Room size: 56 m²/603 ft²
  • Street view
  • 4 single beds
Enter dates to see prices
Japanese/Western-style Room with Terrace *Refurbished room
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  • Room size: 37 m²/398 ft²
  • Mountain view
Enter dates to see prices
Superior Japanese-Western Style Room - Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 2 futons and 2 semi double ...
Enter dates to see prices
1F Japanese and Western style room - Non-Smoking - Non renovated
...
  • Room size: 42 m²/452 ft²
  • Courtyard view
  • 2 single beds
Enter dates to see prices
Superior Japanese/Western-style Room *Refurbished room
...
  • Room size: 37 m²/398 ft²
  • Mountain view
Enter dates to see prices
Deluxe Room
...
  • Room size: 70 m²/753 ft²
  • 4 single beds
  • 4 single beds
Enter dates to see prices

Frequently asked questions

For your convenience when traveling around the city, Hotel Marroad Hakone provides shuttle service right where you need it making it simple for you to get to places quickly.

While lodging at Hotel Marroad Hakone, indulge in your morning or evening stroll at close by park such as Horai Garden.

Hotel Marroad Hakone has a total of 43 rooms.

Hotel Marroad Hakone can converse up to 2 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

Verified guests that stayed at Hotel Marroad Hakone have given this property a rating of 8.549 for its excellent service as the major highlight for their stay.

100.0% of our verified visitor reviews have given a positive review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Hotel Marroad Hakone down in the review section.

Past solo travelers that have stayed at this property have given Hotel Marroad Hakone an average rating of 8.3. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given Hotel Marroad Hakone an average rating of 7.8. You can look into more comprehensive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.

Wake up to an amazing continental breakfast at Hotel Marroad Hakone. Guest visitors can enjoy breakfast offered with an additional charge of 1979 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

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More about Hotel Marroad Hakone

More about Hotel Marroad Hakone

Experience Tranquility and Comfort at Hotel Marroad Hakone

Nestled in the scenic beauty of Hakone, Japan, Hotel Marroad Hakone offers a perfect retreat for travelers seeking both relaxation and adventure. With 43 well-appointed rooms, the hotel provides a cozy yet luxurious atmosphere, ideal for families, couples, and solo travelers alike. Guests can enjoy a seamless check-in process from 3:00 PM and unwind in the serene surroundings before checking out by 11:00 AM, ensuring a smooth and convenient stay. One of the highlights of Hotel Marroad Hakone is its welcoming child policy, allowing children aged 1 and above to stay free of charge. This makes it an excellent choice for families looking to explore Hakone’s natural beauty without worrying about additional costs for young travelers. Whether you're here to soak in hot springs, explore local sights, or simply enjoy the peaceful ambiance, Hotel Marroad Hakone promises a memorable and comfortable experience for all guests.

Unwind and Indulge at Hotel Marroad Hakone's Entertainment Facilities

Hotel Marroad Hakone offers a range of entertainment facilities to ensure a memorable and enjoyable stay for guests. After a long day of exploring the scenic Hakone area, unwind and rejuvenate at the hotel's sauna. Step into a world of relaxation as you let the soothing heat melt away your stress and tension, leaving you feeling refreshed and revitalized. For those looking to take home a piece of Hakone, the hotel also features a gift and souvenir shop. Browse through a delightful selection of local handicrafts, traditional Japanese items, and unique souvenirs to commemorate your visit to this enchanting destination. Whether you're searching for a meaningful gift or a personal memento, the shop offers a variety of options to suit every taste and preference. Indulge in the ultimate relaxation and take home a piece of Hakone's charm at Hotel Marroad Hakone's entertainment facilities. From the tranquil sauna experience to the delightful gift shop, this hotel ensures that every aspect of your stay is filled with enjoyment and lasting memories.

Convenient Amenities at Hotel Marroad Hakone

Hotel Marroad Hakone in Hakone, Japan, offers a range of convenient amenities to enhance your stay. With safety deposit boxes provided, you can have peace of mind knowing that your valuables are secure throughout your visit. Whether you are traveling for business or leisure, staying connected is important, and Hotel Marroad Hakone has got you covered. With Wi-Fi available in both public areas and all rooms, you can easily stay connected with friends, family, or colleagues. Additionally, the hotel offers free Wi-Fi in all rooms, ensuring that you can browse the internet, stream your favorite shows, or catch up on work without any additional charges. To quench your thirst or satisfy your cravings, Hotel Marroad Hakone has a convenient vending machine on-site. Whether you are in need of a refreshing beverage or a quick snack, the vending machine provides a hassle-free solution, available whenever you need it. With these convenient amenities, Hotel Marroad Hakone strives to make your stay as comfortable and hassle-free as possible, ensuring that you have everything you need right at your fingertips.

Convenient Transport Facilities at Hotel Marroad Hakone

Hotel Marroad Hakone offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. The hotel provides a spacious car park onsite, allowing guests to easily park their vehicles and explore the beautiful surroundings of Hakone. What's more, the car park is free of charge, providing added convenience and savings for travelers. For those who prefer not to drive, Hotel Marroad Hakone also offers a convenient shuttle service. This service allows guests to easily access popular attractions and nearby transport hubs without the need for a car. Whether you want to explore the stunning Hakone Open-Air Museum or visit the famous Lake Ashi, the shuttle service ensures you can easily get around and make the most of your time in Hakone. With these transport facilities, Hotel Marroad Hakone ensures that guests have all the convenience they need to explore the wonders of the area.

Discover Your Perfect Retreat at Hotel Marroad Hakone

At Hotel Marroad Hakone, guests can choose from a range of thoughtfully designed room types that cater to various preferences and needs. The First Floor Twin Room offers a cozy 28 square meters of space, featuring two single beds or a comfortable sofa bed, perfect for travelers seeking a relaxing stay. For those who wish to experience the charm of traditional Japanese accommodation, the First Floor Japanese-Western Style Room provides a spacious 42 square meters, accommodating two single beds or three Japanese futons, blending modern comfort with cultural authenticity. For an elevated experience, the Second Floor Twin Room and the Second Floor Japanese-Western Style Room both offer stunning mountain views, with the latter featuring either two semi double-beds or two Japanese futons, ensuring a restful night’s sleep. Guests looking for a touch of luxury can opt for the Deluxe Room, a newly renovated haven boasting an expansive 70 square meters with four semi double-beds, ideal for families or groups. By booking your stay on Agoda, you can enjoy the best prices available, ensuring you secure the perfect room at an unbeatable value, all while experiencing a hassle-free reservation process that allows you to focus on enjoying your time in beautiful Hakone.

Discover the Beauty of Hakone, Japan

Nestled in the heart of Hakone, Japan, Hotel Marroad Hakone offers an idyllic escape surrounded by breathtaking natural beauty and cultural wonders. Known for its hot springs, stunning views of Mount Fuji, and traditional Japanese charm, Hakone is a must-visit destination for travelers seeking tranquility and rejuvenation. Immerse yourself in the serenity of Hakone's famous hot springs, known as onsen, and experience the therapeutic benefits of the mineral-rich waters. Hotel Marroad Hakone is conveniently located near several renowned onsens, allowing guests to indulge in a relaxing soak while enjoying the picturesque surroundings. Take a leisurely stroll through the Hakone Open-Air Museum, where art seamlessly blends with nature, or explore the Hakone Shrine, a sacred Shinto shrine nestled in the forested hills. For nature enthusiasts, Hakone offers an abundance of outdoor activities. Embark on a scenic boat ride across Lake Ashi, surrounded by lush greenery and offering stunning views of Mount Fuji on clear days. Hike along the historic Tokaido Road, an ancient highway that once connected Tokyo and Kyoto, and marvel at the traditional Japanese architecture and beautiful landscapes along the way. Whether you're seeking tranquility, cultural immersion, or outdoor adventure, Hakone has something to offer every traveler.

Convenient Airport Transfers to Hotel Marroad Hakone

Located in the picturesque town of Hakone, Japan, Hotel Marroad Hakone offers a tranquil retreat amidst the stunning natural beauty of the area. Getting to the hotel from the nearest airports is a breeze, ensuring a seamless start to your Hakone adventure. If you are arriving at Tokyo Haneda Airport, the most convenient way to reach Hotel Marroad Hakone is by taking a direct bus. The Odakyu Hakone Highway Bus operates regular services from Haneda Airport to Hakone-Yumoto Station, which is just a short distance away from the hotel. The journey takes approximately 2.5 hours and offers breathtaking views of the Japanese countryside along the way. For those arriving at Tokyo Narita Airport, there are a few options to reach Hotel Marroad Hakone. The fastest and most convenient option is to take the Narita Express train to Shinjuku Station in Tokyo, and then transfer to the Odakyu Romancecar Limited Express train to Hakone-Yumoto Station. From there, it's a short taxi ride or a pleasant walk to the hotel. No matter which airport you arrive at, the journey to Hotel Marroad Hakone promises to be an immersive experience, allowing you to soak in the scenic landscapes of Hakone as you make your way to this charming retreat. With its comfortable accommodations, warm hospitality, and proximity to popular attractions like Lake Ashi and the Hakone Open-Air Museum, Hotel Marroad Hakone is the perfect base for exploring all that Hakone has to offer.

Discover the Artistic Wonders and Natural Beauty near Hotel Marroad Hakone

Hotel Marroad Hakone is surrounded by an array of captivating landmarks and attractions that will leave guests in awe. Just a short distance away, visitors can explore The Hakone Open-Air Museum, a unique outdoor art space showcasing a stunning collection of sculptures and installations. Immerse yourself in the beauty of the artworks while strolling through the picturesque gardens. For breathtaking panoramic views of Hakone, the Hakone Ropeway is a must-visit attraction. This aerial cable car takes guests on a scenic journey above the lush greenery and volcanic landscapes. As you ascend, marvel at the majestic Mount Fuji and the serene Lake Ashi, creating a picture-perfect backdrop. Nature enthusiasts will be thrilled to visit Ōwakudani, a volcanic valley known for its hot springs and active sulfur vents. Take a leisurely hike through the area's unique terrain and witness the steam rising from the ground, creating an otherworldly atmosphere. For a spiritual experience, head to the Hakone Shrine / Kuzuryu Shrine Singu, a sacred Shinto shrine nestled among the tranquil forests. Feel a sense of peace and tranquility as you explore the grounds and admire the traditional architecture. Art lovers will be delighted by the Hakone Venetian Glass Museum and the Pola Museum of Art. The former showcases a stunning collection of Venetian glass art, while the latter houses an impressive collection of Western and Japanese artwork. Hakone Gōra Park is a delightful botanical garden where visitors can leisurely stroll through vibrant flower beds and enjoy the serene atmosphere. Sengokuhara is another natural wonder, offering beautiful hiking trails and stunning views of Mount Fuji. History buffs can explore the Hakone Sekisho and Hakone Sekisho Museum, where they can learn about the Edo period and the importance of the Hakone checkpoint. Lastly, the Lalique Museum Hakone is a hidden gem, dedicated to the exquisite glass art of René Lalique. With such an incredible array of landmarks and attractions nearby, Hotel Marroad Hakone is the perfect base for exploring the artistic wonders and natural beauty of Hakone, Japan.

Convenient Public Transport Stations Near Hotel Marroad Hakone

Hotel Marroad Hakone is perfectly situated near several public transport stations, making it an ideal choice for travelers looking to explore Hakone and its surrounding areas. The hotel is just a short distance away from Sennindai, Gora Station, Hakone Komagatake Ropeway, Miyanoshita Train Station, Ubako Onsen Iriguchi Bus Station, Hakone Tozan Cable Car Koen Kami Station, Ohiradai Train Station, Horaien Bus Station, Hakone Tozan Cable Car, and Kami-Ohiradai. With such convenient access to these transport options, guests can easily navigate their way around the city and discover all that Hakone has to offer.

Delicious Dining Options Just Steps Away

Hotel Marroad Hakone is surrounded by a variety of fantastic dining options that are sure to satisfy any craving. For traditional Japanese cuisine, guests can visit Yamagusuri, a charming restaurant known for its authentic flavors and warm hospitality. Tamura Ginkatsu-tei is another popular choice, offering mouthwatering breaded pork cutlets that are crispy on the outside and tender on the inside. If you're in the mood for international cuisine, 808 Monsmare is a great option with its diverse menu featuring dishes from around the world. Hatsuhana Soba Honten is a must-visit for soba lovers, serving up delicious handmade buckwheat noodles in a cozy setting. For a unique dining experience, Yubadon Naokichi specializes in yuba, a traditional Japanese delicacy made from tofu skin. Kinosuke is a charming restaurant that offers a fusion of Japanese and Western flavors, creating a truly memorable dining experience. After a long day of exploring, guests can unwind at HAKONE TENT Bar, a trendy spot serving refreshing cocktails and light bites. Gyoza Center is a favorite among locals and visitors alike, known for its mouthwatering dumplings filled with various savory fillings. Chimoto is a cozy restaurant that specializes in traditional Japanese dishes, using only the freshest ingredients. And for those seeking a delightful afternoon tea, Salon de thé Rosage offers a charming setting and a wide selection of teas and pastries. With such an array of dining options just steps away, guests at Hotel Marroad Hakone are truly spoiled for choice.

Shop Till You Drop in Hakone

Hotel Marroad Hakone is surrounded by a plethora of shopping landmarks that will delight any avid shopper. Just a short distance away, you'll find the Hakone Prince Bakery, where you can indulge in freshly baked pastries and bread. For those interested in Japanese history and culture, the Sekisho Karakuri Museum offers a unique shopping experience with its collection of traditional crafts and souvenirs. Hatajuku Yosegi Kaikan is a must-visit for those looking for intricately crafted wooden puzzles and accessories. Hamamatsuya is another gem, known for its exquisite lacquerware and ceramics. History buffs will enjoy exploring the Hakone Checkpoint Travel Story Hall, where they can learn about the area's rich samurai heritage and pick up some samurai-themed souvenirs. Kanazashi Wood Craft is a haven for woodwork enthusiasts, showcasing beautifully carved items such as furniture and decorative pieces. Anime lovers won't want to miss the Eva Store, a paradise for fans of the popular Evangelion series. For a unique culinary experience, head to Owakudani Kurotamago Kan, where you can try the famous black eggs and browse through a selection of local food products. Chimoto offers a range of traditional Japanese sweets and snacks, perfect for satisfying your sweet tooth. Lastly, Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop is a great place to sample and purchase delicious tofu made from locally sourced ingredients. With such a diverse range of shopping landmarks nearby, Hotel Marroad Hakone is the perfect base for a memorable shopping adventure in Hakone.

Affordable Luxury at Hotel Marroad Hakone

When it comes to finding the perfect accommodation in Hakone, Japan, Hotel Marroad Hakone stands out as an excellent choice. Offering a combination of comfort, convenience, and affordability, this hotel provides a remarkable experience without breaking the bank. With an average price of just $234 per room, Hotel Marroad Hakone offers incredible value for money compared to the city's average room price of $329. At Hotel Marroad Hakone, guests can expect to enjoy top-notch amenities and impeccable service at a fraction of the cost. The hotel features spacious and elegantly designed rooms, each equipped with modern comforts such as flat-screen TVs, plush bedding, and en-suite bathrooms. The hotel's prime location allows easy access to Hakone's famous attractions, including the stunning Lake Ashi and the iconic Hakone Shrine. Whether you're visiting for a romantic getaway or a family vacation, Hotel Marroad Hakone offers a budget-friendly option without compromising on quality or convenience.

Exceptional Service and Stunning Views

Hotel Marroad Hakone is a true gem, offering exceptional service and stunning views. The hotel staff are incredibly kind and helpful, ensuring that every guest feels warmly welcomed and well taken care of. From the moment you step foot into the hotel, you'll be greeted with a friendly smile and attentive service. The rooms at Hotel Marroad Hakone are not only spacious and clean, but they also boast breathtaking views of the surrounding mountains. Imagine waking up to the sight of lush greenery and picturesque landscapes right outside your window. It's the perfect setting for a tranquil and rejuvenating getaway. Additionally, the hotel provides all the necessary facilities and amenities to ensure a comfortable stay. Whether you're in need of a refreshing dip in the onsen or a relaxing soak in a luxurious bath, Hotel Marroad Hakone has got you covered. Experience the best of Japanese bathing culture while enjoying the cool and serene ambiance of the onsen. With its welcoming staff, comfortable rooms, and captivating views, Hotel Marroad Hakone is the ultimate destination for an unforgettable stay in Hakone, Japan.

A Delightful Stay at Hotel Marroad Hakone

Hotel Marroad Hakone is a hidden gem nestled in the heart of Hakone, Japan, and it comes as no surprise that it has garnered such positive customer reviews. With an impressive overall rating of 7.9, this charming hotel offers an unforgettable experience that is worth every penny. Guests particularly appreciate the exceptional value for money, as reflected in the hotel's high rating of 7.9 for value. From the moment you step foot into the hotel, you'll be greeted with warm hospitality and a sense of tranquility that sets the tone for a truly relaxing stay. One of the standout features of Hotel Marroad Hakone is its impeccable facilities. With a rating of 7.7, guests are impressed by the range of amenities available, ensuring a comfortable and convenient stay. Whether you're looking to unwind in the soothing hot springs, take a dip in the refreshing pool, or indulge in a rejuvenating spa treatment, this hotel has it all. The attention to detail and maintenance of the facilities further contribute to the positive experience reported by guests. Food lovers rejoice, as Hotel Marroad Hakone excels in the culinary department with a remarkable rating of 8.7 for food and dining. From traditional Japanese delicacies to international cuisines, the hotel's restaurants offer a diverse array of delectable dishes that are sure to tantalize your taste buds. The impeccable presentation, quality ingredients, and attentive service provided by the staff contribute to the exceptional dining experience. Whether you're a food enthusiast or simply looking to savor some delicious meals during your stay, Hotel Marroad Hakone is sure to surpass your expectations.

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Amenities and facilities

Excellent8.0

Facilities

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Game room
  • Sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [continental]
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family/child friendly
  • Family room
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service

Food and dining

Breakfast options
  • Continental
Restaurants on site
voyageur
  • Cuisine: French

Location

1320 Gora, Gora, Hakone, Japan, 250-0408

Very good7.6

Location

Airports
  • Haneda Airport (HND)
    74.7 km 1.6 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    93.5 km 1.8 hour drive
Public transportation
  • Hakone Tozan Cable Car Koen Kami Station
    440 m
  • Hakone Tozan Cable Car Nakagora Station
    480 m
Hospital or clinic
  • Hakone Rehabilitation Hospital
    2.2 km
Convenience store
  • Lawson
    1.1 km
Cash withdrawal
  • ATM
    640 m

What's nearby

Popular landmarks
  • Hakone Gōra Park
    590 m
  • The Hakone Open-Air Museum
    1.2 km
  • Pola Museum of Art
    1.8 km
  • Hakone Ropeway
    2.1 km
  • Ōwakudani
    2.2 km
  • Hakone Venetian Glass Museum
    2.6 km
  • Sengokuhara
    3.6 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    5.5 km
  • Odawara Castle
    10.3 km
Nearby landmarks
  • Hakone Meissen Antique Museum
    80 m
  • Hakone Tozan Cable Car Koen Kami Station
    440 m
  • Hakone Tozan Cable Car Nakagora Station
    480 m
  • Hakone Tozan Cable Car Koen Shimo Station
    540 m
  • Hakone Museum of Photography
    570 m
  • Hakone Gōra Park
    590 m
  • Kami-Gora
    630 m
  • Miyaginohayakawa River Bank
    670 m
  • Hakuundo Chaen
    670 m
  • Marmie Kitchen
    680 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-0 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests who reserved a room with dinner must check in before 05:00 PM or dinner cannot be served and no refund provided.
  • The property might not be able to provide special food regarding allergies or special dietary requests.
  • Any additional people that are not included in the original reservation are not allowed to stay.
  • There will not be cleaning service provided for guests staying more than 1 day.
  • Dinner starts at 06:00 PM.
    It gets cancelled after 06:30 PM and no refund will be provided.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)1979 JPY
The property
  • Room voltage100
  • Number of rooms 43
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee0 JPY

Reviews of Hotel Marroad Hakone from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.1

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.8
  • 9.6
  • 10
  • 10
  • 4.0
  • 9.2
  • 10
  • 8.0
  • 10

Most recent

From 783 reviews

  • Service score 8.5 out of 10
    Service8.5
  • Cleanliness score 8.3 out of 10
    Cleanliness8.3
  • Value for money score 8.2 out of 10
    Value for money8.2
  • Facilities score 8 out of 10
    Facilities8.0
  • Room comfort and quality score 8 out of 10
    Room comfort and quality8.0
  • Location score 7.6 out of 10
    Location7.6

Review summary

Powered by OpenAI

The hotel has received multiple praises for its helpful and friendly staff. Guests loved the large and clean rooms with stunning mountain views. A complimentary shuttle service from Gora station further impressed guests.

A few guests found the location of the hotel inconvenient due to its isolation and lack of nearby food and necessities. Some reviewers mentioned that room cleanliness could be improved. A handful of guests feel that the price is high considering the quality provided.

Guest Type
Room Type
Language

Show reviews that mention 

Hot spring

Mentioned in 23 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
4% Unfavourable

Service

Mentioned in 22 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Location

Mentioned in 17 reviews
sentiment-positive-indicator
64% Positive
sentiment-negative-indicator
35% Unfavourable

Breakfast

Mentioned in 14 reviews
sentiment-positive-indicator
100% Positive

Cleanliness

Mentioned in 12 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Room size

Mentioned in 8 reviews
sentiment-positive-indicator
87% Positive
sentiment-negative-indicator
12% Unfavourable

Dinner

Mentioned in 8 reviews
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87% Positive
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12% Unfavourable

Restaurant options

Mentioned in 7 reviews
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57% Positive
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42% Unfavourable

Room view

Mentioned in 7 reviews
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100% Positive
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  1. 8.4
    Excellent
    SACHIKO from Japan
    Group
    Standard Twin Room (Classic Type)
    Stayed 1 night in March 2026

    “Unquestionably excellent French full course & milky sulfur hot spring.”

    The French full-course dinner I had was visually stunning, perfectly cooked, and a masterpiece of marriage made with high-quality ingredients by an excellent chef. The breakfast also had the quintessential French Breakfast image, featuring a smoothie made with domestic carrots and apples (choice), a simple salad with French dressing, a fluffy omelet (choice), bacon, croque monsieur made with that rich cheese and mashed potatoes, yogurt (with blueberry sauce), onion soup, coffee (mocha java), and tea bags (high quality, six varieties), all of which felt like they were made from simple recipes that highlight the ingredients. The meals are top-notch. From the lounge next to the dining area, you can view the large "Dai" character of the Daimonji fire festival in the distance. The hot springs are sulfur springs, with a source temperature of 65 degrees. The cloudy water is particularly pleasant in the open-air bath, gentle on the skin, and the temperature is not too hot, allowing for a long soak. The building seems old, but it is generally clean, and many areas have been renovated. Considering the overall experience, I believe the cost-performance is excellent. I highly recommend it to everyone!

    Reviewed March 12, 2026
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  2. 9.6
    Exceptional
    from Japan
    Couple
    Superior Twin Non-Smoking
    Stayed 2 nights in November 2025

    “The hot springs and the staff's response were both very good.”

    I used the facilities at the beginning of November and thoroughly enjoyed the open-air bath at a comfortable temperature. The lounge available for free and the variety of subscription services accessible in the guest rooms allowed me to relax within the hotel. The breakfast and dinner served at the restaurant were both very delicious. Overall, the place had a sense of cleanliness, and the staff were polite, leaving a positive impression.

    Reviewed November 04, 2025
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  3. 9.6
    Exceptional
    Sayaka from Japan
    Group
    Japanese/Western-style Room with Terrace *Refurbished room
    Stayed 2 nights in March 2025

    “Trip to Hakone with friends”

    I chose a Japanese-Western style room where I could see the Daimonji bonfire from my room. It was a bit expensive, but it was perfect for a girls' trip. Both dinner and breakfast were delicious, and I was very satisfied. The bath was also nice, and it’s a hotel that makes me want to visit again.

    Reviewed November 13, 2025
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  4. 10.0
    Exceptional
    Hanako from Japan
    Couple
    Superior Twin Room *Refurbished room
    Stayed 1 night in December 2024

    “Exceptional”

    The staff's service was outstanding. Also, the breakfast was exquisite. The bath and the room were very clean. The view from the outdoor bath in winter is the best. I stayed here as a surprise this time, and it was a great decision. Next time, I would like to bring my family. Thank you very much.

    Reviewed December 26, 2024
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  5. 8.8
    Excellent
    RUNKAI from China
    Couple
    Superior Japanese/Western-style Room *Refurbished room
    Stayed 2 nights in September 2024

    “Great View With Nice Location”

    The view and sauna are great. But I found blood on my bed although the staff replaced the blanket. The breakfast is awesome as well.

    Reviewed September 13, 2024
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