Hotel Neo Gubeng - Surabaya by ASTON

3 stars out of 5
Jalan Jawa 17-19, Surabaya Center, Surabaya, Indonesia, 60295

Highlights

Hygiene Plus

Located in heart of Surabaya

Front desk [24-hour]

Airport transfer

210 meters to public transportation

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Restaurant

Massage

Airport transfer

Kitchen

This property is in high demand!

7 travelers have booked today.

Location 8.4
Value for money 8.4
Cleanliness 8.3
Service 8.2

Based on 920 verified reviews

Location

8.4

Value for money

8.4

Cleanliness

8.3

Service

8.2

Facilities

7.8

Room comfort and qua...

7.6

See map

8.4Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Closest landmarks
Bluebird
1.8 km
Puskesmas Ngagel Rejo
2.2 km
Puskesmas Banyu Urip
3.1 km
Stadion Brawijaya
3.4 km
Klinik Hewan - Little Paw
3.6 km

Good to know

Value for money8.4
Distance to city center2.4 km
Location rating8.4

Rooms available at Hotel Neo Gubeng - Surabaya by ASTON

Very good
Room comfort & quality

7.6

Neo Room
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Dream Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
Enter dates to see prices
Superior Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
Enter dates to see prices
Dream Room
...
  • Non-smoking
  • Shower
Enter dates to see prices
Superior Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
Enter dates to see prices
Standard Room
...
  • Room size: 16 m²/172 ft²
Enter dates to see prices
Superior Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Room Deal
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Superior room Deal
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does Hotel Neo Gubeng - Surabaya by ASTON offer airport transfer?

Hotel Neo Gubeng - Surabaya by ASTON offers airport transfer service upon request with an additional charge of 20 USD in local currency. To request, check the box on the booking form just before the payment page.

What attractions are near by Hotel Neo Gubeng - Surabaya by ASTON that are in walking range?

While residing at Hotel Neo Gubeng - Surabaya by ASTON, start off your holiday by exploring the closest points of interest that are within walking distance to the property which include Monkasel (Submarine Monument), Circle K, and Taman Lansia.

What bars are close by Hotel Neo Gubeng - Surabaya by ASTON?

While remaining at Hotel Neo Gubeng - Surabaya by ASTON, enjoy your evening or night out at The TV Bar or Top Ten & Coyote Bar to get the most out of your nightlife.

What public parks are close by Hotel Neo Gubeng - Surabaya by ASTON?

While remaining at Hotel Neo Gubeng - Surabaya by ASTON, enjoy your early morning or evening walk at nearby park which include Taman Lansia, Taman Lalu Lintas, and Taman Karimun Jawa.

How many floors does Hotel Neo Gubeng - Surabaya by ASTON have?

Hotel Neo Gubeng - Surabaya by ASTON has a total of 3 floors.

At what time of the year is Hotel Neo Gubeng - Surabaya by ASTON most popular?

Hotel Neo Gubeng - Surabaya by ASTON's most popular month where verified tourists have stayed the most is in April.

What do past travelers love most about Hotel Neo Gubeng - Surabaya by ASTON?

Verified guests that stayed at Hotel Neo Gubeng - Surabaya by ASTON have given this property a rating of 8.401 for its excellent location as the major highlight for their stay.

What is the typical rating that past Solo travelers' have given to Hotel Neo Gubeng - Surabaya by ASTON?

Verified solo travelers that have stayed at this property have given Hotel Neo Gubeng - Surabaya by ASTON an average rating of 8.3. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Hotel Neo Gubeng - Surabaya by ASTON?

Verified families with older children that have stayed at this property have given Hotel Neo Gubeng - Surabaya by ASTON an average rating of 8.4. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Hotel Neo Gubeng - Surabaya by ASTON?

The nearest train, metro, or bus station is Inkopka Station, 197.42 m away from Hotel Neo Gubeng - Surabaya by ASTON.

More about Hotel Neo Gubeng - Surabaya by ASTON

More about Hotel Neo Gubeng - Surabaya by ASTON

Experience Comfort and Convenience at Hotel Neo Gubeng - Surabaya by ASTON

Welcome to Hotel Neo Gubeng - Surabaya by ASTON, a charming 3-star hotel located in the vibrant city of Surabaya, Indonesia. With its prime location and excellent amenities, this hotel offers a comfortable and convenient stay for both business and leisure travelers. Conveniently situated just 33 minutes away from the airport, Hotel Neo Gubeng - Surabaya by ASTON ensures a hassle-free journey for guests arriving or departing from Surabaya. Upon arrival, you'll be greeted by a warm and friendly staff, ready to assist you with any needs or inquiries. Check-in at Hotel Neo Gubeng - Surabaya by ASTON begins at 02:00 PM, allowing you ample time to settle in and make yourself at home. The hotel features 58 well-appointed rooms, each designed with your comfort in mind. Whether you're traveling alone or with a group, you'll find the perfect accommodation to suit your needs. Built in 2014, this modern hotel offers a stylish and contemporary ambiance, perfect for those seeking a trendy and comfortable stay. The hotel's proximity to the city center, just 2.4 km away, allows guests to easily explore the vibrant attractions, shopping districts, and cultural sites that Surabaya has to offer. Families traveling with children will appreciate the hotel's child policy, as children between the ages of 0 to 0 can stay free of charge. This makes Hotel Neo Gubeng - Surabaya by ASTON an ideal choice for families looking for a budget-friendly yet comfortable accommodation. Whether you're visiting Surabaya for business or leisure, Hotel Neo Gubeng - Surabaya by ASTON offers a delightful stay with its convenient location, comfortable rooms, and excellent amenities. Experience the comfort and convenience this hotel has to offer and make your stay in Surabaya truly memorable.

Endless Entertainment at Hotel Neo Gubeng - Surabaya by ASTON

Hotel Neo Gubeng - Surabaya by ASTON offers an array of entertainment facilities that will keep guests entertained throughout their stay. Whether you're looking to indulge in some retail therapy, relax with a soothing massage or spa treatment, or simply unwind in a cozy shared lounge with a TV, this hotel has it all. For those who love to shop, Hotel Neo Gubeng - Surabaya is conveniently located near a variety of shops. Explore the nearby malls and boutiques to find the perfect souvenir or indulge in some retail therapy. After a day of shopping, guests can unwind in the shared lounge area, where they can catch up on their favorite shows or movies on the TV. If relaxation is what you seek, the hotel also offers massage and spa services. Treat yourself to a rejuvenating massage or pamper yourself with a luxurious spa treatment. Let the skilled therapists melt away your stress and leave you feeling refreshed and revitalized. With its diverse range of entertainment facilities, Hotel Neo Gubeng - Surabaya by ASTON ensures that guests have everything they need for a memorable stay. Whether you prefer shopping, indulging in spa treatments, or simply lounging in a cozy shared space, this hotel has something to cater to every guest's entertainment needs.





Convenience Facilities at Hotel Neo Gubeng - Surabaya by ASTON

Hotel Neo Gubeng - Surabaya by ASTON offers a range of convenience facilities to ensure a comfortable and hassle-free stay for guests. With 24-hour room service, guests can enjoy a delicious meal or snack at any time of the day or night, without having to leave the comfort of their room. The hotel also provides a laundry service, making it easy for guests to keep their clothes fresh and clean throughout their stay. For added convenience, Hotel Neo Gubeng - Surabaya by ASTON offers safety deposit boxes, allowing guests to securely store their valuables. The concierge is available to assist guests with any inquiries or requests, ensuring a seamless stay. Wi-Fi is available in public areas, making it easy for guests to stay connected and browse the internet. There is also a designated smoking area for guests who smoke. In addition, the hotel provides free Wi-Fi in all rooms, allowing guests to stay connected and browse the internet from the comfort of their own room. Luggage storage is available for guests who need to store their belongings before check-in or after check-out. Daily housekeeping ensures that the rooms are kept clean and tidy throughout the stay, allowing guests to relax and enjoy their time at the hotel.

Convenient Transport Facilities at Hotel Neo Gubeng - Surabaya by ASTON

Hotel Neo Gubeng - Surabaya by ASTON offers a range of transport facilities to ensure a hassle-free stay for its guests. With an airport transfer service, travelers can easily reach the hotel upon arrival at Juanda International Airport. The hotel also provides a car park onsite, allowing guests to conveniently park their vehicles throughout their stay. What's more, the car park is free of charge, providing added convenience and value for money.





A Culinary Haven at Hotel Neo Gubeng - Surabaya by ASTON

Indulge in a delightful gastronomic experience at Hotel Neo Gubeng - Surabaya by ASTON, where a range of dining facilities await to satisfy your cravings. Start your day with a scrumptious breakfast buffet, offering a variety of local and international dishes to kickstart your morning. Whether you prefer a hearty meal or a light bite, the hotel's restaurant is the perfect spot to enjoy a flavorful lunch or dinner. With an extensive menu featuring both local delicacies and international favorites, there is something to please every palate. For those seeking a quick pick-me-up or a cozy ambiance to relax, the coffee shop is a haven for coffee enthusiasts. Savor a cup of expertly brewed coffee or indulge in a selection of teas and delectable pastries. If you prefer the convenience of dining in the comfort of your room, the hotel offers 24-hour room service, ensuring that you can enjoy a delicious meal at any time of the day. Additionally, for guests who enjoy preparing their own meals, a shared kitchen is available, equipped with modern appliances and utensils for your culinary endeavors. With daily housekeeping ensuring cleanliness and tidiness, you can focus on indulging in the delectable offerings of Hotel Neo Gubeng - Surabaya by ASTON's dining facilities.

Comfort and Convenience at Hotel Neo Gubeng - Surabaya by ASTON

Hotel Neo Gubeng - Surabaya by ASTON offers a range of well-appointed rooms to suit every traveler's needs. The Dream Room provides a spacious and comfortable stay with its 23 square meters of space and a cozy Double Bed. For solo travelers or those looking for a more compact option, the Neo Room offers 16 square meters of space with a comfortable Single Bed. Whether you are traveling alone or with a companion, Hotel Neo Gubeng - Surabaya by ASTON has the perfect room for you.

Discover the Vibrant Surabaya Center

Surabaya Center is a bustling and vibrant district located in the heart of Surabaya, Indonesia. This lively area offers a perfect blend of modernity and tradition, making it a popular destination for both business and leisure travelers. Surabaya Center is home to a wide range of attractions, from shopping malls and entertainment centers to historical landmarks and cultural sites. One of the highlights of this district is the popular Tunjungan Plaza, a massive shopping complex that offers a variety of local and international brands. Here, visitors can indulge in retail therapy, enjoy delicious local cuisine, or catch a movie at the state-of-the-art cinema. For those interested in history and culture, Surabaya Center also boasts several noteworthy landmarks. The iconic Surabaya Submarine Monument, located at the heart of the district, is a must-visit attraction. This monument pays tribute to the Indonesian Navy and offers visitors a chance to explore a real submarine. Additionally, the historic Grahadi Building, the official residence of the Governor of East Java, is a stunning architectural masterpiece that showcases the city's rich heritage. Whether you're looking for shopping, dining, or cultural experiences, Surabaya Center has it all. With its vibrant atmosphere and diverse range of attractions, this district is sure to captivate and entertain visitors of all ages.

Convenient Transportation from the Airport to Hotel Neo Gubeng - Surabaya by ASTON

Located in the heart of Surabaya Center, Hotel Neo Gubeng - Surabaya by ASTON is easily accessible from the nearby airports. The nearest airport to the hotel is Juanda International Airport, which is approximately 19 kilometers away. To reach the hotel from Juanda International Airport, guests have several transportation options. The most convenient and popular choice is to take a taxi or ride-sharing service. Taxis are readily available at the airport, and the journey to Hotel Neo Gubeng - Surabaya by ASTON usually takes around 30 minutes, depending on traffic conditions. Alternatively, guests can also book a private airport transfer through the hotel for a hassle-free arrival experience. For those looking for a more budget-friendly option, public transportation is available as well. The airport provides a shuttle bus service that connects to various destinations in Surabaya, including the city center. From the shuttle bus drop-off point, guests can take a short taxi ride or use a ride-sharing service to reach the hotel. Regardless of the mode of transportation chosen, guests can look forward to a comfortable and convenient journey from the airport to Hotel Neo Gubeng - Surabaya by ASTON. Upon arrival, they will be greeted by the hotel's friendly staff and can enjoy the hotel's modern facilities and comfortable accommodations.

Discover Surabaya's Vibrant Landmarks near Hotel Neo Gubeng - Surabaya by ASTON

Hotel Neo Gubeng - Surabaya by ASTON offers a prime location, surrounded by some of Surabaya's most iconic landmarks and attractions. Immerse yourself in the city's rich history and culture as you explore these nearby treasures. One of the must-visit landmarks is the Sampoerna Museum, located just a short distance from the hotel. Step into the world of Indonesia's most famous cigarette brand and learn about its fascinating history. Marvel at the beautiful architecture of the museum and discover the artistry behind the production of hand-rolled cigarettes. Another notable landmark is the Suramadu National Bridge, an architectural marvel that connects Surabaya with the island of Madura. Take a leisurely stroll or drive across this impressive bridge and enjoy breathtaking views of the surrounding sea. Don't forget to capture some stunning photos to commemorate your visit. For nature lovers, Bungkul Park is a delightful green oasis in the heart of the city. This popular park offers a serene escape from the urban hustle and bustle. Take a leisurely walk, have a picnic, or simply relax under the shade of the trees. The park also hosts various events and performances, adding to its vibrant atmosphere. If you're interested in Surabaya's history, make sure to visit Monkasel (Submarine Monument) and Tugu Pahlawan. Monkasel is a decommissioned Russian submarine turned museum, providing a unique glimpse into Indonesia's naval history. Tugu Pahlawan, on the other hand, is a towering monument that commemorates the heroes of the Indonesian independence struggle. Surabaya's Zoo is another attraction worth exploring, especially for families. Home to a diverse range of animal species, this zoo offers an educational and entertaining experience for visitors of all ages. Get up close with exotic animals and learn about conservation efforts in a beautifully landscaped setting. For those interested in religious landmarks, Surabaya boasts two notable mosques. The Ampel Mosque, with its stunning architecture and rich history, is a place of worship and pilgrimage for Muslims. Meanwhile, the Muhammad Cheng Hoo Mosque offers a unique blend of Chinese and Islamic architectural styles, reflecting Surabaya's multicultural heritage. Last but not least, don't miss the opportunity to visit Jembatan Merah, a historic bridge that played a significant role during the Battle of Surabaya. This bridge serves as a reminder of Surabaya's brave resistance against colonial forces and is a symbol of the city's resilience. With Hotel Neo Gubeng - Surabaya by ASTON as your base, you'll have easy access to these remarkable landmarks and attractions. Immerse yourself in Surabaya's vibrant culture and history as you explore these fascinating sites.

Convenient Public Transport Options near Hotel Neo Gubeng - Surabaya by ASTON

Located in Surabaya, Indonesia, Hotel Neo Gubeng - Surabaya by ASTON offers easy access to several public transport stations, making it a convenient choice for travelers. The Semut Train Station is just a short distance away from the hotel, allowing guests to easily explore the city and its surrounding areas. Gubeng Train Station is also nearby, providing convenient connections to other parts of Surabaya. Surabaya Kota is another public transport station in close proximity to the hotel, allowing guests to easily navigate the city's bustling streets. Additionally, Sidotopo Train Station and Pasar Turi Train Station are easily accessible, providing further options for travelers to explore Surabaya and beyond. Ngagel is another public transport station near the hotel, ensuring that guests have a variety of transportation choices during their stay. With these convenient public transport options, guests at Hotel Neo Gubeng - Surabaya by ASTON can easily explore all that Surabaya has to offer.

A Culinary Adventure Awaits

Hotel Neo Gubeng - Surabaya by ASTON is surrounded by a plethora of dining options that will satisfy every palate. Just a short distance away, guests can indulge in the delightful flavors of Aiola Eatery, known for its modern European cuisine and cozy ambiance. For those craving a taste of local delicacies, Layar Seafood KH Abdul Wahab Siamin offers a wide selection of fresh seafood dishes that will leave you wanting more. Sate Klopo Ondomohen Bu Asih - Walikota Mustajab is a must-visit for those seeking the authentic flavors of Surabaya, serving mouthwatering grilled coconut-infused satay. Additionally, guests can savor the rich flavors of traditional Indonesian dishes at Soto Ayam 'Cak To' Undaan Wetan and Soto Ambengan Pak Sadi. With so many options to choose from, guests at Hotel Neo Gubeng - Surabaya by ASTON are spoilt for choice when it comes to dining experiences.

Shop Till You Drop at Surabaya's Premier Shopping Landmarks

Hotel Neo Gubeng - Surabaya by ASTON is surrounded by an array of shopping landmarks that will delight any shopaholic. Just a short distance away, you will find Central Point Mall, a modern shopping center with a wide variety of local and international brands. For those looking for traditional Indonesian souvenirs, Mirota Batik is the perfect place to shop for authentic batik clothing and accessories. If you're in the mood for some fresh flowers, head over to Bratang Flower Market, where you can browse through a colorful selection of blooms. Wisata Rasa is a must-visit for food lovers, offering a wide range of local delicacies and snacks. Pasar Keputran is a bustling traditional market where you can find everything from fresh produce to clothing and household items. For a more upscale shopping experience, Grand City Mall and Marvell City are just a short drive away, offering a wide range of international fashion brands, restaurants, and entertainment options. For vintage enthusiasts, Newton Vintage Store is a treasure trove of unique clothing and accessories. Don't forget to explore Pasar Genteng, a vibrant market known for its bustling atmosphere and local street food stalls. Lastly, Plaza Tunjungan, one of Surabaya's iconic shopping destinations, is also within easy reach from the hotel. With such a diverse range of shopping landmarks nearby, Hotel Neo Gubeng - Surabaya by ASTON is the perfect choice for avid shoppers.

Affordable Luxury: Experience Surabaya at Hotel Neo Gubeng - Surabaya by ASTON

When it comes to finding the perfect accommodation in Surabaya, Hotel Neo Gubeng - Surabaya by ASTON offers exceptional value for money. With an average room price of just $35, this hotel provides an affordable luxury experience that is hard to beat. Compared to the average room price in Surabaya, which stands at $28, Hotel Neo Gubeng - Surabaya by ASTON offers great savings without compromising on quality. With its modern and stylish rooms, excellent amenities, and top-notch service, this hotel provides an outstanding option for travelers seeking comfort and convenience without breaking the bank. Whether you are visiting Surabaya for business or leisure, Hotel Neo Gubeng - Surabaya by ASTON is the perfect choice for an unforgettable stay at an unbeatable price.

Excellent Service, Clean Rooms, and Great Location

Hotel Neo Gubeng - Surabaya by ASTON has received rave reviews from its satisfied guests. Visitors have praised the hotel for its excellent service, clean rooms, and great location. The staff members are friendly and always ready to assist, ensuring that guests feel welcomed and well taken care of throughout their stay. The rooms are spacious and impeccably maintained, providing a comfortable and relaxing environment for guests to unwind. Located conveniently near Gubeng Station, the hotel offers easy access to various attractions and amenities in Surabaya. Additionally, guests have commended the hotel's cleanliness, highlighting the meticulous attention to detail in maintaining a hygienic and pleasant environment. Overall, Hotel Neo Gubeng - Surabaya by ASTON offers exceptional value for money, making it an ideal choice for travelers seeking a memorable and enjoyable stay in Surabaya.

A Delightful Stay at Hotel Neo Gubeng - Surabaya by ASTON

Hotel Neo Gubeng - Surabaya by ASTON is a charming hotel that has garnered positive customer ratings across various categories. With an impressive overall score of 8.1, this hotel offers a delightful stay for travelers seeking comfort and convenience in Surabaya, Indonesia. One of the standout features of Hotel Neo Gubeng is its exceptional value for money. With an impressive rating of 8.3 for value, guests appreciate the affordable rates without compromising on quality. The hotel offers a range of amenities and services that provide excellent value, ensuring guests get the most out of their stay. From comfortable rooms to friendly staff, every aspect of the hotel is designed to provide a memorable experience at a reasonable price. Cleanliness is another aspect that guests highly praise about Hotel Neo Gubeng. With a rating of 8.3 for cleanliness, guests can expect well-maintained and spotless rooms throughout their stay. The housekeeping team ensures that the rooms are impeccably cleaned, providing a fresh and hygienic environment for guests to relax and unwind. This attention to detail in maintaining cleanliness contributes to the overall positive experience at Hotel Neo Gubeng. Furthermore, the hotel's location receives an impressive rating of 8.4. Situated in Surabaya, Indonesia, Hotel Neo Gubeng offers a convenient base for exploring the city's attractions. Guests can easily access popular landmarks, shopping centers, and restaurants within a short distance from the hotel. This prime location allows guests to make the most of their time in Surabaya, ensuring a memorable and enjoyable stay. Overall, Hotel Neo Gubeng - Surabaya by ASTON has received glowing customer reviews for its exceptional value, cleanliness, and convenient location. With its affordable rates, impeccable cleanliness, and strategic location, this hotel is a top choice for travelers seeking a delightful stay in Surabaya, Indonesia.

Show less

Amenities and facilities

Very good7.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
Access
  • CCTV in common areas
  • CCTV outside property
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Closet
  • Clothes rack
  • Desk
  • Electric kettle
  • Free bottled water unavailable
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Linens
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoking allowed
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Coffeeology
  • Cuisine: Asian
  • Menu: Buffet

Location

Jalan Jawa 17-19, Surabaya Center, Surabaya, Indonesia, 60295

Excellent8.4

Location

Convenience store
  • Indomaret
    1.5 km
Cash withdrawal
  • ATM
    70 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • The property requires a refundable security deposit of IDR 200000 upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center2.4 km
  • Travel time to airport (minutes)33
  • Airport transfer fee20 USD
Extras
  • Breakfast charge (unless included in room price)70000 IDR
The property
  • Year property opened2014
  • Number of floors3
  • Room voltage220
  • Number of rooms 58
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
Parking
  • Daily parking fee0 IDR

Reviews of Hotel Neo Gubeng - Surabaya by ASTON from real guests

Provided by verified guests of

Agoda logo
8.1
  • Location score 8.4 out of 10 and is a high score in Surabaya
    Location8.4
  • Value for money score 8.4 out of 10 and is a high score in Surabaya
    Value for money8.4
  • Cleanliness score 8.3 out of 10 and is a high score in Surabaya
    Cleanliness8.3
  • Service score 8.2 out of 10 and is a high score in Surabaya
    Service8.2
  • Facilities score 7.8 out of 10 and is a high score in Surabaya
    Facilities7.8
  • Room comfort and quality score 7.6 out of 10 and is a high score in Surabaya
    Room comfort and quality7.6
High score for Surabaya

Rating

9+ Exceptional (74)
8-9 Excellent (46)
7-8 Very Good (91)
6-7 Good (41)
<6 Below Expectation (37)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 289 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Isti from Indonesia
    Solo traveler
    Neo Room
    Stayed 1 night in August 2023

    “Exceptional”

    Fasilitas lengkap, pelayanan staff bagus, kamarnya bersih rapi, lokasinya dekat sama stasiun jd enak ga perlu buru2 klo naik kereta. Yg paling penting air panasnya ga bermasalah buat mandi, krn itu yg paling dicari, lol. Oh ya tambahan juga, suka teh nya pas breakfast, love it!

    Reviewed August 07, 2023

    Dear Isti Kami sangat berterima kasih atas kata-kata Anda yang sangat baik. Terima kasih untuk membagikan ulasan Anda kepada kami Salam, Rendy Lysander Hotel Manager

    Responded August 14, 2023
    Hotel Neo Gubeng - Surabaya by ASTON
  2. 8.4
    Excellent
    Christien from Indonesia
    Business traveler
    Neo Room
    Stayed 2 nights in December 2022

    “All good, reception friendly, good location”

    All were good, good location, near cafe, coffee shop and minimarket. Staffs friendly but standard facility .. Worth for this price

    Reviewed December 29, 2022

    Dear Christien Thank you for your recent review of our hotel. We appreciate all customer feedback as it helps us to improve the service that we provide to our guests. We look forward to seeing you again Best Regards, Rendy Lysander Hotel Manager

    Responded December 31, 2022
    Hotel Neo Gubeng - Surabaya by ASTON
  3. 10.0
    Exceptional
    Derek from Vietnam
    Solo traveler
    Neo Room
    Stayed 3 nights in April 2023

    “Great hotel”

    Great room with aircon, good bed, good shower. Quiet for sleeping. Convenient location. Water cooler in the hall = less plastic waste! Bravo!

    Reviewed April 07, 2023

    Dear Derek Thank you for your recent review of our hotel. We appreciate all customer feedback as it helps us to improve the service that we provide to our guests. We look forward to seeing you again Best Regards, Rendy Lysander Hotel Manager

    Responded April 12, 2023
    Hotel Neo Gubeng - Surabaya by ASTON
  4. 10.0
    Exceptional
    Ayu from Indonesia
    Couple
    Dream Room
    Stayed 1 night in February 2023

    “GOOD”

    HOTEL LANGGANAN

    Reviewed December 05, 2023

    Dear Ayu Terima kasih banyak karena telah menyempatkan waktu Anda untuk memberikan kami ulasan yang luar biasa Salam, Rendy Lysander Hotel Manager

    Responded December 16, 2023
    Hotel Neo Gubeng - Surabaya by ASTON
  5. 9.6
    Exceptional
    herman from Indonesia
    Solo traveler
    Neo Room
    Stayed 1 night in November 2023

    “Nice”

    Nice

    Reviewed November 23, 2023

    Dear herman Thank you for your nice review, we look forward to welcome you back again in our hotel. Best Regard, Rendy Lysander

    Responded November 29, 2023
    Hotel Neo Gubeng - Surabaya by ASTON
Changed to review page 1

This is a popular property. Don't miss out!