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Exterior view, Hotel New Otani Tokyo The Main in Tokyo
Standard King Non Smoking, Hotel New Otani Tokyo The Main in Tokyo
View, Hotel New Otani Tokyo The Main in Tokyo
a very large room with a lot of lights, Hotel New Otani Tokyo The Main in Tokyo
a very large room with a very large ceiling, Hotel New Otani Tokyo The Main in Tokyo
Interior view, Hotel New Otani Tokyo The Main in Tokyo
Swimming pool, Hotel New Otani Tokyo The Main in Tokyo

Removed from saved list

8.5

Excellent

2,170 reviews

2,170 reviews

Garden23
Housekeeping13
View8
See map
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Hotel New Otani Garden
140 m
Kioizaka
150 m
New Otani Japanese Garden
160 m
Shimizudani Park
160 m
Kioi Hall
180 m
Popular landmarks
Shinjuku Gyoen National Garden
2.3 km
Tokyo Tower
2.7 km
Meiji Jingu
3.2 km
Ginza
3.2 km
Shibuya Crossing
3.9 km
Closest landmarks
TOWER CAFÉ
160 m
La Maison Kioi |The Classic House at Akasaka Prince
370 m
Tsujitome
410 m
Akasakamitsuke Mark
450 m
Embassy of the Kingdom of Belgium
460 m

Hotel New Otani Tokyo The Main

4-1 Kioicho, Chiyoda-ku, Akasaka, Tokyo, Japan, 102-8578 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Akasaka, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

470 meters to public transportation

Front desk [24-hour]

Airport transfer

Inside city center

Facilities

Airport transfer

Bicycle rental

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.1
Distance to city center3.0 Km
Location rating8.6
Nearest airportHaneda Airport (HND)
Distance to airport15.2 km

Rooms available at Hotel New Otani Tokyo The Main

Excellent
Room comfort & quality

8.6

Deluxe Twin - Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Twin Non-Smoking
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Double or Twin
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Standard Double or Twin Bed
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe Triple Room - Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Standard King Non Smoking
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe King Room - Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Business Double
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Business Single Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
The Shin-Edo Standard Twin Room
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Hotel New Otani Tokyo The Main provide laundry services?

Yes! Hotel New Otani Tokyo The Main offers laundry service at your disposal for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

What interesting attractions are in close proximty of Hotel New Otani Tokyo The Main that are in walking range?

While staying at Hotel New Otani Tokyo The Main, kick start your holiday break by visiting the nearest points of interest that are within close proximity to the property which include Hotel New Otani Garden, Kioizaka, and New Otani Japanese Garden.

When was Hotel New Otani Tokyo The Main built?

Hotel New Otani Tokyo The Main was built in 1964.

At what time of the year is Hotel New Otani Tokyo The Main most popular?

Hotel New Otani Tokyo The Main's most popular month where verified visitors have stayed the most is in December.

What was the average room rate for Hotel New Otani Tokyo The Main been in the past month?

The average room rate for Hotel New Otani Tokyo The Main in the past month is 34018.01 JPY, compared to city's average of 16794.74 JPY.

What do verified guests like most about Hotel New Otani Tokyo The Main?

Verified guests that stayed at Hotel New Otani Tokyo The Main have given this property a rating of 8.916 for its outstanding cleanliness as the main highlight for their stay.

What is the verified guest review consensus about Hotel New Otani Tokyo The Main's pet services?

90.0% of our verified guest ratings have given a positive review and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Hotel New Otani Tokyo The Main down in the review section.

What is the typical rating that verified Solo travelers' have given to Hotel New Otani Tokyo The Main?

Verified solo travelers that have stayed at this property have given Hotel New Otani Tokyo The Main an average rating of 8.7. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Hotel New Otani Tokyo The Main?

Verified couple travelers that have stayed at this property have given Hotel New Otani Tokyo The Main an average rating of 8.7. You can look up on more detailed customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the closest airport to Hotel New Otani Tokyo The Main?

The closest airport to Hotel New Otani Tokyo The Main is Haneda Airport, 15.0 km away.

Is breakfast offered at Hotel New Otani Tokyo The Main?

Wake up to an excellent continental and buffet breakfast at Hotel New Otani Tokyo The Main. Customers can enjoy breakfast offered with an additional charge of 5500 JPY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

See map

Explore the neighborhood

What people love about Hotel New Otani Tokyo The Main

  • 10

    Exceptional
    Location

    "The hotel is located close to train stations allowing me easily move around the city to see the parks and attractions."

    Heather

    |

    April 16, 2023

  • 10

    Exceptional
    Location

    "Convenient location, good size of the room, nice garden~ I've been staying last for four decade."

    MIN

    |

    March 29, 2023

  • 10

    Exceptional
    Spaciousness

    "It has every quality of 5-star hotel but I think the most distinctive features of this hotel are their traditional Japanese-style rooms and the BEAUTIFUL large ..."

    Boniarga

    |

    January 8, 2023

Property ranking|Compared to 5,452 Tokyo properties
See all rankings
Room comfort score
8.6/10
Room size
37 sqm.
Cleanliness score
8.9/10
Service score
8.8/10
Better than
98
%
of Tokyo properties
Bigger than
96
%
of Tokyo properties
Better than
94
%
of Tokyo properties
Better than
93
%
of Tokyo properties
Overall rating:

8.5

Excellent
2,170 reviews
Cleanliness
8.9
Facilities
8.4
Location
8.6
Read all reviews >
What travelers say they love:
Quiet neighborhood, nice to get out of the chaos of other pa...
Patricia from United States
Family with young children
More about Hotel New Otani Tokyo The Main

More about Hotel New Otani Tokyo The Main

Hotel New Otani Tokyo The Main

You'll love the exceptional convenience during your stay at Hotel New Otani Tokyo The Main, located right in the heart of the city center, with an easy access to everything in Tokyo.
The superior services and facilities offered at Hotel New Otani Tokyo The Main will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Tokyo can be assisted with taxi and shuttle services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hotel New Otani Tokyo The Main. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Hotel New Otani Tokyo The Main.
Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Hotel New Otani Tokyo The Main. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel New Otani Tokyo The Main, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night. The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
Never let a day go wasted when you're at Hotel New Otani Tokyo The Main with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, salon, spa and sauna. The many offerings at Hotel New Otani Tokyo The Main ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court and golf course on site. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Tokyo, take some time to venture outside of Hotel New Otani Tokyo The Main. Tokyo Tower is located 2.7 km away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

This hotel's facilities score higher than 93% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
This accommodation beats more than 97% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

35 mentions

Swimming Pool

23 mentions

Breakfast

20 mentions

Internet

18 mentions

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator

Food and dining

Breakfast options
  • American
Restaurants on site
Satsuki
  • Cuisine: Asian, European, Italian
  • Menu: Buffet
Tower Buffet
  • Cuisine: Chinese, European, Japanese
  • Menu: A-la-carte
VIEW AND DINING THE Sky
  • Cuisine: Chinese, European, Japanese
  • Menu: A-la-carte

Location

4-1 Kioicho, Chiyoda-ku, Akasaka, Tokyo, Japan, 102-8578
Excellent
Location

8.6

Airports
  • Haneda Airport (HND)
    15.2 km 25 min drive
  • Narita International Airport (NRT)
    60.3 km 1.0 hour drive
Public transportation
  • Tokyo Metro
    460 m
  • Kojimachi Subway Station
    510 m 10 min walk
Hospital or clinic
  • SEIYODO
    1.6 km
Shopping
  • Ameyoko Shopping Street
    4.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Shinjuku Gyoen National Garden
    2.3 km
  • Tokyo Tower
    2.7 km
  • Meiji Jingu
    3.2 km
  • Ginza
    3.2 km
  • Shibuya Crossing
    3.9 km
  • Tokyo Metropolitan Government Building observation room
    4.0 km
  • Ueno Park
    5.3 km
  • Asakusa
    6.7 km
  • Sensoji Temple
    6.8 km
  • Tokyo Skytree
    7.6 km
Nearby landmarks
  • Hotel New Otani Garden
    140 m
  • Kioizaka
    150 m
  • New Otani Japanese Garden
    160 m
  • Shimizudani Park
    160 m
  • TOWER CAFÉ
    160 m
  • Kioi Hall
    180 m
  • New Ōtani Art Museum
    180 m
  • Site of the Kii Wakayama Domain Tokugawa Family Mansion
    300 m
  • Tokyo Garden Terrace Kioicho
    360 m
  • Benkei Bridge
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • An additional charge will be required for use of the indoor pool and outdoor pool.
  • Accommodation tax of JPY 100 is charged at the property per person per night for room rates between JPY 10,000 and JPY 14,999.
  • Accommodation tax of JPY 200 is charged at the property per person per night for room rates of JPY 15,000 and over.
  • Breakfast Package Plan

    a. Tower Buffet: 06:00 AM - 10:00 AM
    b. Nadaman: 07:00 AM - 10:00 AM
    c. GARDEN LOUNGE: 07:00 AM - 10:00 AM
    Additional charge is required for breakfast at "SATSUKI".
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee3200 JPY
  • Distance from city center3.0 Km
  • Travel time to airport (minutes)120
Extras
  • Breakfast charge (unless included in room price)5500 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of floors17
  • Number of rooms 643
  • Year property opened1964
  • Most recent renovation2007

Reviews of Hotel New Otani Tokyo The Main from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.9
Facilities8.4
Location8.6
Room comfort and quality8.6
Service8.8
Value for money8.1
High score for Tokyo
Rating
9+ Exceptional (352)
8-9 Excellent (284)
7-8 Very Good (221)
6-7 Good (93)
<6 Below Expectation (79)
Time of the year
Mar - May (298)
Jun - Aug (209)
Sep - Nov (258)
Dec - Feb (264)

Show reviews that mention 

Showing 1,029 verified guest comments
12345
10.0
Exceptional
Boniarga from Indonesia
Group
The Shin-Edo Standard Twin Room
Stayed 1 night in January 2023

Love the Garden”

The hotel is located in more tranquil spaces in Tokyo. It has every quality of 5-star hotel but I think the most distinctive features of this hotel are their traditional Japanese-style rooms and the BEAUTIFUL large Japanese garden. Great spots for photograph. It is recommended if you love gardens. I wish I could stay longer.

Reviewed January 08, 2023

See room deals

10.0
Exceptional
Matthew from United States
Group
Standard Double or Twin Bed
Stayed 3 nights in January 2023

Amazing breakfast view”

The check in process was fast, and the bellhops were quick to unload our luggage. We had an issue with our guest numbers through Agoda, so please make sure that you have the right total number of guests. Fortunately for me, Yukari from the concierge

Reviewed January 21, 2023

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10.0
Exceptional
Francis from Japan
Couple
Standard Twin Non-Smoking
Stayed 1 night in October 2022

Tokyo Favorite ”

The New Otani hotel Tokyo is a favorite of mine for more than 40 years from when I first stayed there in 1981. Even I live in Tokyo these days occasionally stay there for special times as the total experience is great. Great hotel, great service and a top location.

Reviewed October 30, 2022

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10.0
Exceptional
Lily from Singapore
Business traveler
The Shin-Edo Single Room
Stayed 1 night in September 2022

Superb hotel ”

This is one hotel that has extremely well-trained staff, excellent facilities and located in a convenient location. I've stayed here 3 times and every time its a pleasure to return.

Reviewed September 14, 2022

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10.0
Exceptional
Preston from Vietnam
Business traveler
Room Selected at Check-In
Stayed 4 nights in December 2022

Best hotel for business in Tokyo”

But only suitable for business, not good for tourist

Reviewed December 21, 2022

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10.0
Exceptional
Djanna from Japan
Family with young children
Standard Double or Twin Bed
Stayed 1 night in October 2021

Good for Muslim traveller”

We told them in advance about our food restrictions and they accommodate all of it. Staff, locations and facilities were all superb. Travelled with young child while pregnant for 37weeks, everything went smoothly. Definitely going back!

Reviewed October 10, 2021

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10.0
Exceptional
Boniarga from Indonesia
Group
The Shin-Edo Standard Twin Room
Stayed 1 night in January 2023

Beautiful Garden”

This hotel is recommended if you love Japanese gardens

Reviewed January 08, 2023

See room deals

10.0
Exceptional
Lily from Singapore
Solo traveler
The Shin-Edo Standard Double Room
Stayed 1 night in September 2022

Excellent in every way”

An establishment in itself. Lovely rooms and great service.

Reviewed September 22, 2022

See room deals

9.2
Exceptional
Takashi from Japan
Group
Room Selected at Check-In
Stayed 1 night in January 2023

Worth of try”

I was kind of curious of this hotel, so I dared to try one night. The services are pretty good and the breakfast was great. One thing is that you need to pay extra from the fre breakfast if you want the specific food to eat

Reviewed January 22, 2023

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9.2
Exceptional
Matthew from Bhutan
Solo traveler
Room Selected at Check-In
Stayed 3 nights in December 2022

Amazing Hotel in Central Tokyo”

Everything from the room, staff, on-site restaurants, and the garden was amazing. Would stay here again in a heartbeat.

Reviewed December 22, 2022

See room deals

9.6
Exceptional
hokhon from United States
Couple
Room Selected at Check-In
Stayed 1 night in December 2022

view”

excellent japan traditional gardens

Reviewed December 30, 2022

See room deals

8.4
Excellent
Qirui from China
Solo traveler
Standard Double Room
Stayed 1 night in December 2022

nice view”

food not bad

Reviewed December 23, 2022

See room deals

4.8
Lucille from United States
Solo traveler
Stayed 1 night in July 2018

Think of a bad cruise ship experience without water”

I never write bad reviews. but many months after staying there, I find myself still resenting my experience there. Monstrously large and clumsy and impersonal. I was forced to spend 20 minutes chasing a young bell boy from the reception through the ugly and complex maze to find my room. There was bad weather that night. and I was traveling alone. So, I decided to try one of the interior restaurants. It was a lounge and it had a live band. Nice touch right? But, I was sat as far as possible from the band, despite asking to sit at one of the very many empty seats. I guess they didn't like that i was alone. I then spent another 30 minutes waiting for a sever to ask me if i would like anything. I stopped waiting and realized there was a buffet. and so i started to serve myself, when one of the servers acted like a prison guard and insisted i sit back down and wait for one of my servers. another 20 minutes passes. The band very far away stops playing. I finally get permission to visit the buffet. only to realize most of the dishes are picked over, some are fully empty. I get a small bowl of soup. it's terrible. I don't eat. i ask three different servers for the bill. 40 minutes pass. having basically eaten nothing besides the spoonful of bad soup, i start to walk out of the restaurant. I wait at the cash register for a few minutes. no one is there. I told the first server what my room number was. so i decided to go to try to find another restaurant. I walk for a few minutes looking menus at the few remaining open restaurants. And, as i decide to enter one, that prison guard from the buffet restaurant actually yells at me telling me i need to pay. I explained the circumstance. no sympathy. It takes 10 minutes to go through the annoying process. I then go back to the other restaurant and it's now closed for the evening. I walk back to my room hoping for room service. the menu is depressing. i eat nothing. and sleep with an empty stomach. In the morning, i drag my luggage a

Reviewed October 03, 2020

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9.0
Exceptional
Zeta from Australia
Family with young children
Stayed 6 nights in September 2009

Hotel with the works!”

Great location - close to trains and restaurants Spacious rooms, including triple rooms for those traveling with kids Grocery store in the hotel Friendly, helpful staff
Use of the swimming pool is seasonal - we missed out by a day! Brakfast buffet is mediocre and very expensive.

We stayed at the New Otani with our 3 year-old and loved it! It was one of the only hotels we could find in Tokyo that offered a triple room with separate bed for a reasonable price. The room itself was spacious, with a separate living area and bathroom - even a heated toilet seat! Eating out in Tokyo is very expensive, so we stocked up at the little supermarket downstairs in the hotel and ate breakfast in our room - they had everything from pastries to sushi. We were very disappointed at not being able to use the pool - apparently it is closed at a certain time each year, despite the fact that the weather was sunny and mild. Check this before you book. The breakfast buffet was also very ordinary - everything tasted a bit stale and it was extremely expensive - we only ate there once! Overall, this is a wonderful deluxe hotel in the heart of Tokyo - huge, but friendly - and in a great position for cafes and train stations. If you're travelling as a couple or with kids, you'll find it a great option.

Reviewed October 01, 2009

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10.0
Exceptional
Fabian from Switzerland
Couple
Stayed 5 nights in October 2012

Very nice hotel, kind service, very tidy,nice room”

Good location, close to Metro station (Akasaka mitsuke)

This was our first trip to Tokyo and therefore the first stay at The New Otani. Easy transfer from Narita Airport with Airport Limousine Bus directley to the hotel (3000 Yen per Person), early check-in, very nice reception. The room was from an adequate size, very tidy, calm. The hotel is located next to Akasaka mitsuke Metro Station. The booking via Agoda easy and absoltutly reasonably priced. The perfect hotel for our absolutely perfect stay in this amazing city!

Reviewed October 30, 2012

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10.0
Exceptional
kevin from United Kingdom
Solo traveler
Stayed 3 nights in October 2008

New Otani Hotel Experience”

Nice relaxed feel in a quality enviroment. Plenty of restaurants, bars in the complex. Efficient staff.
Non

I've stayed at the New Otani Hotel in Tokyo twice now, both times the experience has been very positive, from the professionalism of the staff to the relaxed atmosphere of the whole complex. It has a number of restaurants (even outside in the gardens there are 2 restaurants) and bars. Trader Vics is an American chain of quality resaurants, they offer a good buffet lunch on Sundays, ask for a window seat when you book for great views of the gardens and lake. The rooms are nicely fitted out, especially in the Main, this last time I stayed in the Tower on the 35th floor. Nice room with good views of the city. Taxis are available, though you are only 2 minutes walk from the metro, so its easy to head out to explore. Asakasa is only 5 minutes walk, plenty of cafes, restaurants, bars to explore. I would recommend it because its not an international chain, it has a good feel to it. Stay and Enjoy !!!

Reviewed November 07, 2008

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9.0
Exceptional
Francoise from Australia
Family with teens
Stayed 2 nights in November 2011

Fabulous traditional hotel with great service ”

Wonderful staff, convenient location, great views over Tokyo, Japanese gardens

the new otani tokyo is a traditional and slightly old-fashioned hotel which offers great service with spacious and comfortable rooms. the staff made us feel extremely welcome and did their utmost to help us with our queries. we enjoyed the fabulous views over tokyo from our room, and took time to visit the historic japanese gardens on the hotel grounds. there is an array of restaurants and shops within the hotel. the two restaurants we tried were unfortunately a little expensive and with disappointing food, but the service was excellent.

Reviewed December 03, 2011

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9.3
Exceptional
Callen from Australia
Couple
Stayed 4 nights in November 2008

Biggest hotel i've ever seen!”

Japanese Garden Close to underground system 42inch TV in the room Awesome views
Have to pay to use the tennis courts and fitness area (there are 2 free gyms in separate towers though :) so not really a con) Restaurants expensive

The hotel New Otani was great! The staff were so friendly and organised. We received a great deal on agoda.com... which ended up being cheaper than the 3star crack-den flight center had arranged. It's really close to Akasaka where there is plenty of shopping and eating to be done. The underground is also very close, and it's a very short trip to Shibuya and a little longer for Harajuku. One way tickets were about 130yen which is less than $2. Great hotel, great little gym in the garden tower with views over Akasaka.

Reviewed June 17, 2009

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9.2
Exceptional
Roberto from Philippines
Family with teens
Deluxe Triple Room - Non-Smoking
Stayed 3 nights in December 2017

Value for money, as usual.”

This is at least my third time at the New Otani. I got a triple for my wife, son and myself. The room came with three beds and a sitting room. There was enough room for us not to be tripping over each other. It's not every hotel that offers such accommodation. Besides the spacious triple, the hotel boasts a great number of restaurants not only in the hotel but also in its basement arcade. The service is also always courteous and helpful. The only drawback of this hotel is its somewhat isolated location. However, this can be cured by a short walk to the nearest subway station Akasaka-Mitsuke. The Ginza line takes you directly to shopping and entertainment areas of Omotesando, Shibuya and Ginza.

Reviewed December 11, 2017

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9.0
Exceptional
David from United States
Couple
Stayed 6 nights in May 2009

New Otani Tokyo”

The view of the Akasaka Gardens and the amenities the hotel had to offer. The bathroom was larger and nicer than most Japanese hotels. Staff are exemplary.
The bed was unfortunately Japan-style sheetrock hard. I'm not used to being charged for coffee in the morning! Also, my flight to Japan was delayed by one day (after we had already boarded at LAX!) and my first night's stay by Agoda could not be cancelled although I called as soon as I found out.

On our first two days at the New Otani we were curious about the stern-looking policemen on every floor and every few meters surrounding the hotel. Turns out that Russian heads of state were also being quartered at the hotel, and when they left, the scores of Japanese policemen also left. Our view on the 27th floor of Akasaka Palace was enjoyable and invigorating, and the maid's service was outstanding. I wish there had been available a double/King bed for me and my husband, but we adjusted to the two twin beds to stay on a non-smoking floor. The garden is worth a visit. I was pleased at the many restaurants friendly to foreigners in Akasaka, just a few blocks away. There was also a close by 24 hour Fed Ex/Kinko's for business.

Reviewed May 26, 2009

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