Exterior view, Hotel Soul Suzhou in Suzhou
Hotel Soul Suzhou
Bar/lounge, Hotel Soul Suzhou in Suzhou
Shared lounge/TV area, Hotel Soul Suzhou in Suzhou
Bar/lounge, Hotel Soul Suzhou in Suzhou
Entrance, Hotel Soul Suzhou in Suzhou
Facilities, Hotel Soul Suzhou in Suzhou

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8.7Excellent

3,867 reviews

3,867 reviews

Location 9.1
Service 8.7
Value for money 8.6
Cleanliness 8.5
Facilities 8.1
Room comfort and quality 8.1
See map

9.1Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Metro Mall (guanqian Street)
120 m
Guan Qian Street
170 m
Guangyu Theatre
190 m
GuanQian TaiJian Nong BiFengFang
210 m
Diffuse city Market
210 m
Popular landmarks
Pingjiang Road
1.0 km
Lion Forest Garden
1.2 km
Suzhou Museum
1.2 km
The Classical Gardens of Suzhou
1.2 km
Humble Administrator's Garden
1.5 km
Closest landmarks
Xuanmiao Temple
280 m
Alibaba Taotaobao Shopping Mall
300 m
Ocean department Store
340 m
Suzhou Chenghuang Temple
430 m
Pi Shi Street Bird and Flower Market
430 m

Hotel Soul Suzhou

27-33, Qiaosikong Xiang, Guanqian/Shilu/Shiquan Street City Center, Suzhou, China, 215005 - See map
Highlights

Located in heart of Suzhou

Check-in [24-hour]

Airport transfer

Great Breakfast

380 meters to public transportation

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Fitness center

Bar

This property is in high demand!

12 travelers have booked today.

Value for money8.6
Distance to city center0.05 Km
Location rating9.1
Nearest airportSuzhou Guangfu Airport (SZV)
Distance to airport21.8 km

Rooms available at Hotel Soul Suzhou

Excellent
Room comfort & quality

8.1

Fashion Business Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Executive Suite
...
  • Room size: 55 m²/592 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Executive King Room
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Family
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 single bed & 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 45 m²/484 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Business Room
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Triple
...
  • Room size: 34 m²/366 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Premier Deluxe King Room
...
  • Room size: 30 m²/323 ft²
  • Separate shower/bathtub
  • 1 super king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Youyue Luxury Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What points of interest are in close proximty of Hotel Soul Suzhou that are in walking distance?

While staying at Hotel Soul Suzhou, start off your vacation by checking out the nearest attractions that are within close proximity to the property which include Metro Mall (guanqian Street), Guan Qian Street, and Guangyu Theatre.

What public parks are close by Hotel Soul Suzhou?

While lodging at Hotel Soul Suzhou, enjoy your early morning or evening stroll at nearby park which include Suzhou Park, North Pagoda Garden, and Lion Forest Garden.

How many rooms does Hotel Soul Suzhou have?

Hotel Soul Suzhou has a total of 212 rooms.

What do past visitors love most about Hotel Soul Suzhou?

Past visitors that stayed at Hotel Soul Suzhou have given this property a rating of 9.127 for its excellent location as the primary highlight for their stay.

What is the verified guest review consensus about Hotel Soul Suzhou's breakfast?

62.0% of our past visitor reviews have given a positive review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Hotel Soul Suzhou down in the review section.

What is the verified guest review consensus about Hotel Soul Suzhou's wellness amenities?

74.0% of our past visitor evaluations have given a positive review and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Hotel Soul Suzhou down in the review section.

What is the typical rating that past Solo travelers' have given to Hotel Soul Suzhou?

Past solo travelers that have stayed at this property have given Hotel Soul Suzhou an average rating of 8.4. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Hotel Soul Suzhou?

Past families with older children that have stayed at this property have given Hotel Soul Suzhou an average rating of 8.5. You can look up more thorough customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Hotel Soul Suzhou?

Past group travelers that have stayed at this property have given Hotel Soul Suzhou an average rating of 8.6. You can check out more comprehensive customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

Is breakfast offered at Hotel Soul Suzhou?

Wake up to an excellent buffet breakfast at Hotel Soul Suzhou. Guest visitors can enjoy breakfast offered with an additional charge of 88 CNY for adults and 44 CNY for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.

What people love about Hotel Soul Suzhou

  • 9.6

    Exceptional
    Staff 

    "Friendly Staff, Clean Rooms, Good size rooms, Good breakfast."

    Dora

    |

    February 9, 2020

  • 9.2

    Exceptional
    Staff 

    "Clean rooms, super friendly staff, nice breakfast."

    Dora

    |

    January 13, 2020

  • 8.8

    Excellent
    Location

    "Good location right infront of Guanqian Jie walking street."

    TAN

    |

    October 16, 2023

Property ranking|Compared to 250 Suzhou properties
Location score
9.1/10
Value for money score
8.6/10
Service score
8.7/10
Room comfort score
8.1/10
Better than
94
%
of Suzhou properties
Better than
89
%
of Suzhou properties
Better than
89
%
of Suzhou properties
Better than
89
%
of Suzhou properties
More about Hotel Soul Suzhou

More about Hotel Soul Suzhou

Hotel Soul Suzhou

See the best of Suzhou with a stay at Hotel Soul Suzhou, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The range of services provided by Hotel Soul Suzhou ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Suzhou.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Hotel Soul Suzhou are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Hotel Soul Suzhou include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Light snacking is available day or night with the hotel's vending machines.
Hotel Soul Suzhou promises you a fun-packed holiday with a variety of activities and facilities. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Reasons to stay here

This hotel's food and dining score higher than 92% of accommodations in the city.
This hotel scores higher than 94% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 89% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Breakfast

150 mentions

Housekeeping

61 mentions

Taxi

22 mentions

Internet

21 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Ticket services
  • Tours
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • Hair dryer
  • Internet access – wireless
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • TV

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Brasserie 101
  • Cuisine: International
  • Menu: A-la-carte
Bar Soul
  • Cuisine: American, Asian, Italian
  • Menu: Buffet

Location

27-33, Qiaosikong Xiang, Guanqian/Shilu/Shiquan Street City Center, Suzhou, China, 215005
Exceptional
Location

9.1

Airports
  • Suzhou Guangfu Airport (SZV)
    21.8 km
  • Sunan Shuofang International Airport (WUX)
    28.4 km
Public transportation
  • Lindun Lu
    350 m
  • Leqiao Metro Station
    610 m
Hospital or clinic
  • Pingjiang Hospital
    520 m
Shopping
  • Guan Qian Shopping Street
    210 m
Cash withdrawal
  • ATM
    110 m

What's nearby

Popular landmarks
  • Pingjiang Road
    1.0 km
  • Lion Forest Garden
    1.2 km
  • Suzhou Museum
    1.2 km
  • The Classical Gardens of Suzhou
    1.2 km
  • Humble Administrator's Garden
    1.5 km
  • Master-of-Nets Garden
    1.8 km
  • Shantang Street
    2.2 km
  • The Lingering Garden
    3.0 km
  • Tiger Hill
    8.3 km
  • Tongli Town
    19.3 km
Nearby landmarks
  • Metro Mall (guanqian Street)
    120 m
  • Guan Qian Street
    170 m
  • Guangyu Theatre
    190 m
  • GuanQian TaiJian Nong BiFengFang
    210 m
  • Diffuse city Market
    210 m
  • Guan Qian Shopping Street
    210 m
  • Meiluo Shopping Mall
    230 m
  • Alibaba Taobao Amoy Market
    260 m
  • The First Shopping Mall
    260 m
  • Stationary Shop
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1000 CNY
  • Distance from city center0.05 Km
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)88 CNY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 212
  • Room voltage220
  • Year property opened2010
  • Most recent renovation2021

Reviews of Hotel Soul Suzhou from real guests

Provided by verified guests of Agoda
8.6
Location9.1
Service8.7
Value for money8.6
Cleanliness8.5
Facilities8.1
Room comfort and quality8.1
High score for Suzhou
Rating
9+ Exceptional (656)
8-9 Excellent (383)
7-8 Very Good (366)
6-7 Good (136)
<6 Below Expectation (98)

Show reviews that mention 

Showing 1,639 verified guest comments
12345
10.0
Exceptional
Walter from Australia
Couple
Deluxe Queen
Stayed 3 nights in November 2017

Great hotel. Great value for money. Perfect location.”

We've stayed in hundreds of hotels. This is possibly the best value for money hotel we've ever stayed in. Perfect location just off the city mall, and centrally located to see the sites of Suzhou. Food and shops all around. The room was very spacious, the bed and linen perfect. Excellent spacious bathroom with good water flow. The staff were friendly and helpful. Wide breakfast choices, both Chinese and Western. Subway station near the hotel. The 'Oak Tree Garden' cafe immediately opposite the hotel owned by a British/Chinese couple does great tea and scones, along with a wide variety of other food. And close by is a great restaurant that does fantastic Peking Duck for a low price that's scarcely believable. If we visit Suzhou again we wouldn't even think about staying anywhere other than the 'Soul'. This hotel really does have soul. And I haven't even mentioned the Happy Hour 20RMB (approx. US$3) cocktails in the Soul Bar yet!

Reviewed November 17, 2017
9.0
Exceptional
Shane from Australia
Couple
Stayed 1 night in December 2012

Great hotel but hard to get to, Suzhou's fault”

Huge room, lovely contemporary interior design, great breakfast.

When I arrived at Suzhou train station, I went to get a taxi in a massive queue of people. As usual in China, there are a couple of people hanging around at the taxi line offering you a ride for about 20x the usual price. When I finally got a taxi, he brought us just into the outskirts of town, then mumbled something about the police and dropped us off without charging us. We then had to walk a few hundred meters and find a guy with a bicycle to take us to the hotel. Then when we wanted to get back to the station, we looked everywhere for a taxi. Couldn't find one, so had to get a bicycle guy again. He powered his way to the station, but couldn't make it in time. We missed our train by about 2 minutes... Considering what I paid for the room, I think the hotel could have organised a station pickup/drop off. The bicycle guy is interesting, but we were counting on a motorised vehicle to make it in time... Anyway, the hotel itself is really nice, the breakfast was great and we really were comfortable in the king size bed. To be fair, no hotel I have stayed at in China has offered a station pickup, or shuttle bus, so I can't expect that from Soul. But that's one big problem with Suzhou, the lack of taxis (I got an earful from the mrs...)...

Reviewed December 19, 2012
9.6
Exceptional
Sin from Malaysia
Family with teens
Deluxe Twin
Stayed 2 nights in November 2019

Great location & excellent service”

The hotel is very modern and clean, the room is spacious, location is very near to GuanQian street. The breakfast is great with many varieties. The hotel provided free shuttle to Suzhou railway station and some attraction on hourly basis. Many restaurants are nearby. All the front desk staff are very friendly and helpful. During our stay, we encountered an emergency case , which need us to travel back to home country immediately. We called the front desk to seek for help in the midnight of 2 a.m to get us a transport to go Shanghai Pudong airport in the next morning 9.00 am. The staff are very helpful, help us to call and ask around the travel agents to book a car for us even during midnight. Hence, I'm highly recommend this hotel to anyone who visiting Suzhou.

Reviewed December 08, 2019

Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

Responded December 09, 2019
Hotel Soul Suzhou
8.8
Excellent
LOW from Malaysia
Couple
Stayed 4 nights in November 2019

Best Location and value for money”

This hotel is located at next to Guanqian Street (Walking Street), you got plenty of food and shopping in the area. There is one food alley known as Tai Jian Nong, where you could find all the restaurant and food stall there. Metro station (Cha Yuan Chang station) is just 300m away from the hotel , which is very convenient for us to travel Suzhou. The room is very spacious, just little complaints are the pillow was too soft and the wash room was too dark. Breakfast is good, variety of choices, including western breakfast such as cheese, ham and bacon. The staff is very friendly and able to communicate in English.They also provide free shuttle to Suzhou train station and some of the sight seeing places. Definitely will stay again if i will visit Suzhou in the future.

Reviewed November 22, 2019

Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager

Responded December 09, 2019
Hotel Soul Suzhou
8.7
Excellent
Rainer from United States
Couple
Stayed 3 nights in May 2014

Very Large Comfortable Room at a Fair Price”

Large sized room with desk, breakfast and free internet included, good location

We enjoyed our stay at the Hotel Soul Suzhou very much and could have stayed longer if we had the time. The location was central so that we could easily reach the major sights of the city. Our room was very spacious and clean and included a desk, a flat screen TV with foreign language channels such as CNN and a safe. The staff was friendly and helpful even though most could not speak English. Breakfast was included in our rate and offered a mix of Western and Asian fair; however, the quality could be improved somewhat, eg the coffee was not great, the pastries and some of the other cooked dishes had little taste, which I believe would not be difficult given the excellent quality of food we had in Suzhou at a very reasonable price. All in all, we were very happy with our stay and would recommend the hotel to anyone without reservation.

Reviewed May 14, 2014
12345
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