Hotel Universal

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Aliados 38, Santo Ildefonso, Porto, Portugal, 4000-064

Highlights

Ideal location

- Unbeatable central location within walking distance of São Bento Stati...

Definitely a great location close to the main attractions
Great breakfast

- Breakfast items are kept freshly topped up and several guests describe...

Awesome breakfast was included.
Sparkling clean

- Rooms and bathrooms receive frequent praise for cleanliness and daily...

Clean bathroom!
Top value

- Several guests describe the hotel as a good bargain or wise price for...

So far worth the money.
Top property facilities

- Multiple reviewers explicitly recommend the hotel for short stays in c...

Hotel with good facilities and very good room.

Facilities

Free Wi-Fi

Front desk [24-hour]

Bar

Airport transfer

Family room

Luggage storage

Pets allowed

Breakfast

About us

Hotel Universal, located in the heart of Santo Ildefonso, offers two travelers spacious, comfortable rooms with air conditioning and free Wi-Fi, some featuring stunning city or outdoor views. Enjoy a charming coffee shop, a cozy bar, and bicycle rentals for easy exploration. Nearby, uncover local shopping at Mercado Bolhao and the historic Rua Santa Catarina. Guests benefit from a complimentary breakfast and 24/7 reception in this prime city center location. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

4 travelers have booked today.

Location 9.6
Service 8.7
Cleanliness 8.5
Value for money 8.1

Based on 3,000 verified reviews

Location

9.6

Service

8.7

Cleanliness

8.5

Value for money

8.1

Facilities

7.4

Room comfort and qua...

7.1

  • "The hotel is value for money considered its good location."
  • "Breakfast items always topped up fresh each morning."
  • "They made us feel right at home from the moment we arrived."
  • "The location is great, very central, but still quiet enough."
  • "Location was perfect, staff friendly & very clean."
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Nearest transportation options

Praça Dom João I is within 0.15 km

Praça da Liberdade is within 0.2 km

See map

9.6Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 417 places in walking distance!

Walkable places
Fonte da Juventude Menina Nua
10 m
Monumento a Dom Pedro IV
100 m
Igreja de Santo Antonio dos Congregados
110 m
Rivoli Theatre
130 m
Novo's Henrique J. T. Vidal
140 m
Popular landmarks
Torre Dos Clérigos
350 m
Rua Santa Catarina
490 m
Porto Cathedral (Se Catedral)
500 m
Sao Francisco Church (Igreja de S Francisco)
740 m
Cais da Ribeira
740 m
Closest landmarks
Birra
60 m
Parque de estacionamento Saba Garagem Comércio do Porto - Porto
130 m
Clínica de Radiologia Joaquim Chaves
140 m
Clínica Liga Mutualista Porto
150 m
Parque de Estacionamento Dom João I
150 m

Good to know

Value for money8.1
Distance to city center0 Km
Location rating9.6
Nearest airportFrancisco de Sá Carneiro Airport (OPO) - Portugal
Distance to airport11.2 km

Select your room

1/18

Superior Double or Twin Room

14 m²/151 ft²
1 double bed or 2 single beds
1/12

Twin Standard

10 m²/108 ft²
2 single beds or 1 double bed
No Windows view

8.2

Excellent

Room comfort and quality
1/11

Superior Triple Room

20 m²/215 ft²
3 single beds
1/10

Double Superior City View

22 m²/237 ft²
1 queen bed
City view
1/9

Superior Double Room with View

22 m²/237 ft²
1 queen bed
Outdoor view
1/8

Superior Twin Room

14 m²/151 ft²
2 single beds
Outdoor view
1/7

Standard Double Room with City View

10 m²/108 ft²
1 double bed
Outdoor view
1/7

Family Room (4 Adults)

20 m²/215 ft²
2 single beds and 1 double bed
Fits groups
1/5

Double with View

15 m²/161 ft²
1 double bed
City view
Preferred by Couples

8.8

Excellent

Room comfort and quality
1/6

Budget Double or Twin Room - Attic - no pet allowed

1 double bed or 2 single beds

Frequently asked questions

While remaining at Hotel Universal, start off your holiday by exploring the nearest attractions that are within walking distance to the property which include Fonte da Juventude Menina Nua, Monumento a Dom Pedro IV, and Igreja de Santo Antonio dos Congregados.

Hotel Universal's additional pet policy states that the weight/size limit is 22 lbs and the number of pets allowed per room is 1. Please contact the property for more information regarding pet policy.

Hotel Universal was built in 1942.

Hotel Universal has a total of 5 floors.

Verified past guests that have stayed at Hotel Universal had an average nightly stay of 2 nights at this property.

Past guests that stayed at Hotel Universal have given this property a rating of 9.563 for its outstanding location as the main highlight for their stay.

100.0% of our past guest feedback have given a positive review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Hotel Universal down in the review section.

60.0% of our verified customer ratings have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Hotel Universal down in the review.

Verified solo travelers that have stayed at this property have given Hotel Universal an average rating of 7.9. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Hotel Universal an average rating of 7.7. You can check out more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 11:30 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified hours may be charged an additional fee.

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More about Hotel Universal

More about Hotel Universal

Discover the Charming Hotel Universal in Porto

Welcome to Hotel Universal, a delightful 2-star hotel nestled in the heart of Porto, Portugal. With its prime location and excellent amenities, this charming hotel offers a comfortable and convenient stay for both business and leisure travelers. Step into the hotel's warm and inviting lobby, where you'll be greeted by friendly staff ready to assist you with anything you need. Built in 1942 and last renovated in 2016, Hotel Universal seamlessly combines its historic charm with modern comforts, ensuring a memorable stay for all guests. Hotel Universal features 44 well-appointed rooms, each designed with your comfort in mind. From cozy single rooms to spacious family suites, there is a perfect accommodation option for every type of traveler. The rooms are tastefully decorated, creating a cozy and relaxing ambiance that will make you feel right at home.

Unwind and Socialize at Hotel Universal's Entertainment Facilities

Hotel Universal in Porto, Portugal offers an array of entertainment facilities to ensure a memorable and enjoyable stay for all guests. The hotel boasts a vibrant bar where you can relax and unwind after a long day of exploring the city. Whether you prefer a refreshing cocktail, a glass of fine wine, or a cold beer, the bar at Hotel Universal has a wide selection of beverages to satisfy your taste buds. With its cozy atmosphere and friendly staff, the bar is the perfect place to meet fellow travelers and share stories of your adventures in Porto. In addition to the bar, Hotel Universal also features a shared lounge/TV area where guests can gather and socialize. This comfortable space is equipped with plush seating, a large flat-screen TV, and a selection of board games for your entertainment. Whether you want to catch up on your favorite shows, enjoy a movie night with friends, or engage in friendly competition with fellow guests, the shared lounge/TV area provides the perfect setting for relaxation and fun. So grab a drink from the bar, settle into the cozy lounge, and make lasting memories at Hotel Universal.

Convenience Facilities at Hotel Universal

Hotel Universal in Porto, Portugal offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service, safety deposit boxes, and luggage storage, guests can relax and enjoy their time in Porto without worrying about mundane tasks. The hotel also provides Wi-Fi in public areas and free Wi-Fi in all rooms, allowing guests to stay connected and easily access information during their stay. Additionally, the daily housekeeping service ensures that the rooms are kept clean and tidy, providing a refreshing and welcoming environment for guests throughout their stay at Hotel Universal.

Convenient Transport Facilities at Hotel Universal

At Hotel Universal, we understand the importance of convenient transportation options for our guests. Whether you are arriving from the airport, exploring the city, or embarking on exciting tours, our hotel offers a range of transport facilities to ensure a seamless travel experience. Located just a short distance from Porto Airport, Hotel Universal provides a hassle-free airport transfer service. Our dedicated team will be waiting to welcome you upon arrival and assist you with your luggage, ensuring a smooth transition from the airport to the hotel. Additionally, our knowledgeable staff can provide you with information on public transportation options, including bus and metro routes, making it easy for you to navigate the city at your own pace. For those looking to explore the beautiful city of Porto and its surrounding areas, Hotel Universal offers tour packages that cater to various interests. From wine tasting tours in the renowned Douro Valley to sightseeing excursions to historical landmarks such as the Ribeira district and the iconic Dom Luís I Bridge, our hotel can arrange customized tours to suit your preferences. With our convenient transport facilities, you can sit back, relax, and immerse yourself in the rich culture and beauty of Porto without any transportation worries. Experience the convenience and comfort of Hotel Universal's transport facilities, allowing you to make the most of your stay in Porto. Whether you need assistance with airport transfers or wish to embark on exciting tours, our dedicated team is here to ensure your travel needs are met with utmost care and efficiency.

Comfort and Convenience at Hotel Universal

Hotel Universal in Porto, Portugal offers a range of exceptional room facilities to ensure a comfortable and convenient stay for its guests. Each room is equipped with air conditioning, allowing you to create the perfect temperature for a restful night's sleep. Whether you're visiting for business or leisure, you'll appreciate the convenience of having a hair dryer at your disposal, eliminating the need to pack one. For entertainment, each room is furnished with a television, providing a wide selection of channels for your viewing pleasure. You can catch up on your favorite shows or unwind with a movie after a long day of exploring Porto. Additionally, the satellite/cable TV ensures that you won't miss out on any important news or sports events. At Hotel Universal, your comfort and satisfaction are of utmost importance. With these room facilities, you can relax and enjoy your stay in Porto to the fullest.

Indulge in Culinary Delights at Hotel Universal

Hotel Universal offers a delightful array of dining facilities that are sure to satisfy even the most discerning palate. Start your day off right with a scrumptious continental breakfast, served fresh every morning. From freshly baked pastries to a variety of cereals, fruits, and cold cuts, there is something to please every breakfast lover. In addition to the continental breakfast, Hotel Universal also boasts an on-site restaurant where guests can indulge in delectable dishes throughout the day. The restaurant's menu features a fusion of local and international cuisines, prepared with the finest ingredients and expertly crafted by the talented chefs. Whether you're in the mood for a hearty steak, a flavorful seafood dish, or a vegetarian delight, the restaurant has something to cater to every taste and dietary preference. To complement your dining experience, Hotel Universal also offers a cozy bar where you can unwind and enjoy a refreshing drink. The bar offers an extensive selection of wines, spirits, and cocktails, ensuring that you'll find the perfect libation to suit your mood. Whether you're looking to relax after a long day of exploring Porto or simply want to enjoy a nightcap, the bar provides a warm and inviting atmosphere. With its exceptional dining facilities, Hotel Universal guarantees a memorable culinary experience that will leave you craving for more. Whether you're enjoying the continental breakfast, savoring the delectable dishes at the restaurant, or unwinding at the bar, you're sure to be delighted by the flavors and ambiance that Hotel Universal has to offer.

Comfortable Standard Rooms at Hotel Universal in Porto

Discover the inviting comfort of Hotel Universal's Standard rooms, available in both Double and Twin configurations. Designed to provide a cozy and restful stay, these rooms are perfect for travelers seeking a straightforward yet pleasant accommodation experience in the heart of Porto. Whether you're visiting for business or leisure, the Standard rooms offer a peaceful retreat after a day exploring the vibrant city.

Discover the Vibrant Neighborhood of Santo Ildefonso in Porto

Nestled in the heart of Porto, Portugal, the neighborhood of Santo Ildefonso is a vibrant and lively area that offers a true taste of local life. With its charming streets, historical buildings, and bustling atmosphere, this neighborhood is a must-visit for any traveler looking to immerse themselves in the authentic culture of Porto. One of the highlights of Santo Ildefonso is its central location, which allows visitors to easily explore the city's top attractions. Just a short walk away, you'll find the iconic Bolhão Market, where you can wander through stalls filled with fresh produce, local delicacies, and traditional crafts. The nearby Santa Catarina Street is a shopper's paradise, lined with a mix of high-end boutiques and charming local shops. Aside from its convenient location, Santo Ildefonso is also known for its rich history and architectural beauty. The neighborhood is home to the stunning Santo Ildefonso Church, a magnificent example of Baroque architecture. Take a stroll through the narrow streets and you'll discover colorful tiled facades, traditional azulejos, and hidden gems at every turn. When it comes to dining and entertainment, Santo Ildefonso has something for everyone. From cozy cafés serving aromatic Portuguese coffee to trendy bars offering craft cocktails, there's no shortage of options to satisfy your cravings. Indulge in traditional Portuguese cuisine at one of the neighborhood's many authentic restaurants, or sample local wines at a traditional tasca. Whether you're seeking cultural experiences, shopping opportunities, or simply want to soak up the lively atmosphere, Santo Ildefonso is the perfect neighborhood to explore during your stay in Porto. With its unique blend of history, charm, and local flavor, it's no wonder that Santo Ildefonso continues to captivate visitors from around the world.

Traveling from the Airport to Hotel Universal in Porto, Portugal

Located in the vibrant neighborhood of Santo Ildefonso in Porto, Hotel Universal offers a convenient and comfortable stay for travelers visiting this beautiful city. Getting to the hotel from the nearest airport, Francisco Sá Carneiro Airport, is a breeze. Upon arrival at the airport, travelers have several options to reach Hotel Universal. The most convenient and time-efficient option is to take a taxi or a private transfer. Taxis are readily available outside the airport terminal and provide a direct and hassle-free journey to the hotel. The journey takes approximately 20 minutes, depending on the traffic, and offers travelers a chance to admire the scenic views of Porto along the way. For those looking for a more budget-friendly option, public transportation is also available. The airport is well-connected to the city center by metro, making it easy to reach Hotel Universal. Travelers can take Line E (Violet Line) from the airport and alight at the Trindade station. From there, it's just a short walk to the hotel, allowing guests to explore the lively streets of Porto and soak in the local atmosphere. No matter which mode of transportation you choose, arriving at Hotel Universal promises a warm welcome and a comfortable stay. The hotel boasts modern and stylish rooms, attentive staff, and a range of amenities to ensure a pleasant experience for every guest. Its central location in Santo Ildefonso allows easy access to popular attractions such as the Bolhão Market, São Bento Station, and the iconic Ribeira district. With its convenient transportation options and prime location, Hotel Universal is the perfect choice for travelers looking to explore the charm of Porto.

Explore the Vibrant Surroundings of Hotel Universal

Located in the heart of Porto, Hotel Universal offers easy access to a range of exciting landmarks and attractions. Just a short stroll away, you'll find Rua Santa Catarina, a bustling shopping street known for its vibrant atmosphere and wide selection of shops, cafes, and restaurants. Immerse yourself in the local culture as you explore the charming streets and discover hidden gems along the way. Liberdade Square, another notable landmark, is also within walking distance. This beautiful square is surrounded by elegant buildings and is a popular gathering spot for locals and tourists alike. Take a leisurely stroll and soak in the lively atmosphere, or find a cozy spot to relax and people-watch. For those interested in history and architecture, Capela das Almas and Monumento a Dom Pedro IV are must-visit sites. Capela das Almas is a stunning church adorned with intricate blue tiles, while Monumento a Dom Pedro IV is a grand statue honoring the former Portuguese king. Marvel at the craftsmanship and learn about the city's rich heritage as you explore these remarkable landmarks.

Convenient Public Transport Stations near Hotel Universal

Hotel Universal in Porto, Portugal, offers easy access to a range of public transport stations, ensuring that guests can explore the city with convenience and ease. One of the nearest stations is Porto Metro, which is just a short walk away from the hotel. This underground metro system connects various parts of the city, allowing guests to effortlessly reach popular attractions, shopping districts, and cultural landmarks. Another nearby station is Marquês, which provides access to multiple bus lines, enabling guests to further explore Porto and its surrounding areas. Additionally, Hotel Universal is conveniently located near Praça Dom João I, Bolhão, Santa Catarina, and Faria Guimarães metro stations. These stations offer excellent connectivity, allowing guests to travel to different parts of the city quickly and efficiently. Whether guests want to visit the historic Ribeira district, the iconic Dom Luís I Bridge, or the vibrant downtown area, these public transport stations make it easy to reach their desired destinations. With such convenient access to public transportation, guests at Hotel Universal can make the most of their stay in Porto and experience all that the city has to offer.

A Gastronomic Delight: Porto's Finest Restaurants

Hotel Universal is surrounded by an array of delightful dining options that will satisfy even the most discerning palates. Just a short stroll away, you'll find Cafe Santiago, known for its mouthwatering francesinhas, a traditional Portuguese sandwich filled with layers of meat, cheese, and a rich sauce. For those craving succulent grilled chicken, Pedro Dos Frangos is a must-visit. Indulge in the authentic flavors of Porto at Venham mais 5 - O original, where you can savor local dishes in a cozy and inviting setting. If you're in the mood for a hearty meal, Santa Francesinha is the place to be, offering their own unique spin on the iconic sandwich. For a taste of traditional Portuguese cuisine, head to O Buraco, where you can enjoy delicious seafood and regional specialties. Dama Pe de Cabra is a charming restaurant that serves up a fusion of Portuguese and Mediterranean flavors, while Confeitaria Imperio is the perfect spot for a sweet treat or a cup of aromatic coffee. Letraria Porto is a trendy restaurant that combines innovative cuisine with a vibrant atmosphere, and Churrasqueira Lameiras is a local favorite for its mouthwatering grilled meats. Lastly, Aquele Tasco offers a cozy and intimate setting where you can savor authentic Portuguese dishes made with the freshest ingredients. With such a diverse range of dining options just steps away from Hotel Universal, you'll never be far from a memorable culinary experience.

Shop 'til You Drop at Hotel Universal's Surrounding Shopping Landmarks

Hotel Universal is conveniently located near a plethora of shopping landmarks, ensuring that guests have plenty of options for retail therapy. Just a short stroll away from the hotel, you'll find Via Catarina Shopping, a modern shopping center with a wide range of stores and boutiques. Whether you're looking for the latest fashion trends, electronics, or home decor, Via Catarina Shopping has it all. For those seeking unique and one-of-a-kind items, ICC - Irmaos Carvalho Coleccionismo is a must-visit. This antique store is a treasure trove of vintage collectibles, including coins, stamps, and rare books. Another shopping gem in the area is Casa Januário, a charming shop that specializes in traditional Portuguese ceramics and pottery. Explore the vibrant Rua de Santa Catarina, a bustling street lined with shops, cafes, and street performers. Don't miss out on Casa Cerdeira, a family-run store that showcases beautiful handcrafted jewelry and accessories. Book lovers will be delighted by Livraria Bertrand, the oldest bookstore in Portugal, where you can browse through a vast selection of books in various languages. Indulge in the flavors of Portugal at Sabores Monasticos, a shop that offers a wide range of traditional Portuguese products, including wine, cheese, and pastries. For a unique shopping experience, visit PortuGalito - Espaco de Comercio e Artes, a concept store that showcases the work of local artisans and designers. And if you're in search of fresh produce and local delicacies, head to A Pérola Do Bolhão, a traditional market that has been serving the community for over a century. With Centro Comercial Via Catarina just a stone's throw away, guests of Hotel Universal will have no shortage of shopping options during their stay.

Affordable Luxury at Hotel Universal in Porto

When it comes to finding a comfortable and affordable place to stay in Porto, Hotel Universal is a top choice that won't break the bank. With an average price of just $116 per room, this charming hotel offers exceptional value for money. Compared to the average price of a hotel room in Porto, which stands at $181, Hotel Universal provides an enticing opportunity to save while still enjoying a high-quality accommodation experience. Despite its affordable rates, Hotel Universal doesn't compromise on luxury. Each room is tastefully decorated and equipped with modern amenities to ensure a comfortable stay. Guests can unwind in spacious and well-appointed rooms, complete with plush bedding, en-suite bathrooms, and convenient amenities like flat-screen TVs and free Wi-Fi. The hotel also offers a range of services and facilities, including a 24-hour front desk, concierge service, and a delicious breakfast buffet to start your day off right. Whether you're a budget-conscious traveler or simply looking to get the most out of your stay in Porto, Hotel Universal offers an unbeatable combination of affordability and luxury. Don't miss out on this fantastic opportunity to experience the charm of Porto without breaking the bank.

Friendly Staff, Ideal Location, and Clean Facilities

Hotel Universal in Porto, Portugal has received rave reviews from its satisfied guests. One of the standout features of this hotel is its friendly and helpful staff who go above and beyond to ensure a pleasant stay. Guests have consistently praised the warm and welcoming nature of the employees, making them feel right at home. The hotel's ideal location is another aspect that garners high praise from visitors. Situated in the heart of Porto, it offers easy access to the city's most popular tourist attractions, the river, and convenient transport links. This makes it a perfect choice for travelers who want to explore the city without any hassle. Guests have also commended the cleanliness of the hotel's facilities. The rooms are spotless and well-maintained, providing a comfortable and relaxing environment for guests to unwind after a day of sightseeing. Additionally, the affordable rates make it an excellent value for money, ensuring a memorable stay without breaking the bank. With its friendly staff, ideal location, and clean facilities, Hotel Universal is highly recommended for a delightful stay in Porto.

A Memorable Stay at Hotel Universal

Hotel Universal in Porto, Portugal has received overwhelmingly positive customer ratings, making it an excellent choice for your stay in this vibrant city. With an impressive overall rating of 8.1, this hotel offers exceptional value for money, ensuring that you get the most out of your travel budget. One of the standout features of Hotel Universal is its unbeatable location, which has earned it a remarkable rating of 9.5. Situated in the heart of Porto, you'll find yourself just a stone's throw away from the city's most iconic landmarks, lively cafes, and charming streets. Whether you're exploring the historic Ribeira district, strolling along the Douro River, or visiting the famous Port wine cellars, everything is conveniently within reach from this centrally located hotel. In addition to its prime location, Hotel Universal also boasts a dedicated and friendly staff, receiving a commendable rating of 8.1 for staff performance. The hotel's team goes above and beyond to ensure that every guest feels welcomed and well taken care of. From providing helpful recommendations for local attractions to assisting with any special requests, the staff's attentiveness and professionalism contribute to a truly memorable stay. Furthermore, Hotel Universal has been highly praised for its cleanliness, earning a rating of 8.1. The well-maintained rooms and common areas are meticulously cleaned, creating a comfortable and hygienic environment for guests. This attention to detail ensures that you can relax and unwind in a spotless and inviting space after a day of exploring the city. Overall, Hotel Universal in Porto, Portugal offers an exceptional experience with its outstanding customer ratings. From its unbeatable location to its attentive staff and impeccable cleanliness, this hotel provides everything you need for a memorable stay in this captivating city.

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Amenities and facilities

Very good7.4

Facilities

Languages spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Luggage storage
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • Cat-friendly
  • CCTV in common areas
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Smoke alarms
Getting around
  • Airport transfer
  • Shuttle service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • Internet access – wireless
  • Satellite/cable channels
  • Telephone

Food and dining

Breakfast options
  • Continental
  • Buffet

Location

Aliados 38, Santo Ildefonso, Porto, Portugal, 4000-064

Exceptional9.6

Location

Airports
  • Francisco de Sá Carneiro Airport (OPO) - Portugal
    11.2 km
  • Vigo-Peinador Airport (VGO) - Spain
    119.9 km
Public transportation
  • Praça Dom João I
    150 m
  • Praça da Liberdade
    200 m
Hospital or clinic
  • Birra
    60 m
Shopping
  • Mercado Bolhao
    370 m
Convenience store
  • A Favorita do Bolhao Grocery Store
    410 m
Cash withdrawal
  • ATM
    30 m

What's nearby

Popular landmarks
  • Liberdade Square
    140 m
  • Torre Dos Clérigos
    350 m
  • Rua Santa Catarina
    490 m
  • Porto Cathedral (Se Catedral)
    500 m
  • Sao Francisco Church (Igreja de S Francisco)
    740 m
  • Cais da Ribeira
    740 m
  • Palacio da Bolsa
    760 m
  • Casa da Musica
    2.1 km
  • Estadio do Dragao
    2.8 km
  • Museu Serralves
    4.3 km
Nearby landmarks
  • Fonte da Juventude Menina Nua
    10 m
  • Birra
    60 m
  • Monumento a Dom Pedro IV
    100 m
  • Igreja de Santo Antonio dos Congregados
    110 m
  • Parque de estacionamento Saba Garagem Comércio do Porto - Porto
    130 m
  • Rivoli Theatre
    130 m
  • Novo's Henrique J. T. Vidal
    140 m
  • The Newspaper Vendor Statue
    140 m
  • Clínica de Radiologia Joaquim Chaves
    140 m
  • Liberdade Square
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-4 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:30
  • Reception open until23:59
  • Check-in until23:59
Getting around
  • Distance from city center0 Km
  • Travel time to airport (minutes)30
Extras
  • Daily Internet/Wi-Fi fee0 EUR
  • Breakfast charge (unless included in room price)13.8 EUR
The property
  • Year property opened1942
  • Number of floors5
  • Room voltage230
  • Number of rooms 44
  • Most recent renovation2016
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name3€
Parking
  • Daily parking fee26 EUR

Reviews of Hotel Universal from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 7.6
  • 10
  • 10
  • 10
  • 8.8
  • 10
  • 9.6
  • 10
  • 9.2
  • 7.2

Most recent

From 532 reviews

  • Location score 9.6 out of 10 and is a high score in Porto
    Location9.6
  • Service score 8.7 out of 10 and is a high score in Porto
    Service8.7
  • Cleanliness score 8.5 out of 10 and is a high score in Porto
    Cleanliness8.5
  • Value for money score 8.1 out of 10 and is a high score in Porto
    Value for money8.1
  • Facilities score 7.4 out of 10 and is a high score in Porto
    Facilities7.4
  • Room comfort and quality score 7.1 out of 10 and is a high score in Porto
    Room comfort and quality7.1
High score for Porto

Rating

9+ Exceptional (110)
8-9 Excellent (59)
7-8 Very Good (45)
6-7 Good (20)
<6 Below Expectation (32)

Review summary

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Located in the heart of the city, this hotel has received positive reviews for its excellent location. Travelers found it convenient to access all the tourist attractions. Guests are impressed with the helpful and courteous staff who went out of their way to make their stay comfortable. They found the rooms spacious and cozy, equipped with basic amenities that met their needs. Moreover, the hotel's cleanliness and well-maintained facilities have been particularly praised by guests.

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Location

Mentioned in 75 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Service

Mentioned in 38 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Cleanliness

Mentioned in 27 reviews
sentiment-positive-indicator
88% Positive
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11% Unfavourable

Value for money

Mentioned in 16 reviews
sentiment-positive-indicator
87% Positive
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12% Unfavourable

Check in

Mentioned in 15 reviews
sentiment-positive-indicator
33% Positive
sentiment-negative-indicator
66% Unfavourable

Soundproofing

Mentioned in 12 reviews
sentiment-positive-indicator
16% Positive
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83% Unfavourable

Bathroom

Mentioned in 11 reviews
sentiment-positive-indicator
45% Positive
sentiment-negative-indicator
54% Unfavourable

Breakfast

Mentioned in 11 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Room comfort

Mentioned in 11 reviews
sentiment-positive-indicator
72% Positive
sentiment-negative-indicator
27% Unfavourable
Showing 266 verified guest comments
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  1. 9.6
    Exceptional
    MAKI from Japan
    Solo traveler
    Double with View
    Stayed 1 night in December 2025

    “The cost performance is excellent.”

    It was close to Sanbento Station, and I walked there with my suitcase. The location was convenient for going anywhere. It was an old building, but the inside was beautifully renovated and clean. I could also adjust the heating. The room with a double bed had a nice view of the square. If you are alone, it was spacious enough to open the suitcase. Instead of a card key, it had a regular key that turns around, which was confusing at first, making it difficult to open and close. Breakfast was simple, with drinks, bread, yogurt, eggs, ham, and cheese, but I was satisfied enough given the cost of the stay. Thank you very much. I frequently saw homeless people and yelling drunks nearby, but I also saw police officers here and there, so I felt safe.

    Reviewed December 24, 2025
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  2. 8.0
    Excellent
    Mariko from Japan
    Couple
    Superior Triple Room
    Stayed 3 nights in May 2026

    “More than two stars.”

    Despite the difficult aspects of the entrance stairs and door locks, the good location and the newly updated water facilities were great. It was nice that the shower was enclosed with frosted glass and easy to use. I had to ask the staff to unlock the door several times, but they responded pleasantly each time.

    Reviewed May 27, 2026
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  3. 9.2
    Exceptional
    恵利子 from Japan
    Solo traveler
    Twin Standard
    Stayed 2 nights in May 2026

    “Good location and convenient.”

    The metro station is Ariados, and it was under construction at the moment, but the McDonald's, said to be the most beautiful in the world, is very close in front of Liberdade. It takes less than 5 minutes to get to São Bento station. The Bolhão market and Dom Luís I Bridge are within 10 minutes. It was really convenient.

    Reviewed May 13, 2026
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  4. 9.6
    Exceptional
    MAYUMI from Japan
    Solo traveler
    Double with View
    Stayed 2 nights in June 2025

    “It was a wonderful and comfortable stay.”

    The location was in the center and close to the station, and the view from the room was amazing! As mentioned in other reviews, it was necessary to hand over the key to the front desk every time, but the staff greeted us with smiles and were kind each time. The room was spacious, and we were able to spend our time comfortably. If I go to Porto again, I would like to stay here!

    Reviewed June 19, 2025
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  5. 8.4
    Excellent
    Seyoung from South Korea
    Family with teens
    Economy Room
    Stayed 1 night in December 2025

    “Accommodation with a good location”

    The location is good. It seems to be in the midst of the city. However, the room is smaller compared to other accommodations. It was a room without a view. Since I stayed for just one day, it was okay. They also took care of my luggage since I checked in early (3 PM check-in), and they stored my luggage well after checkout. The reception is one floor above, so you have to carry your luggage up one flight of stairs.

    Reviewed January 08, 2026
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