Travelling to Guam? Read all updated requirements before you book.
Exterior view, Hyatt Regency Guam in Guam
Regency Suite Twin - Guestroom, Hyatt Regency Guam in Guam
a beach filled with lots of palm trees and palm trees, Hyatt Regency Guam in Guam
Lobby, Hyatt Regency Guam in Guam
Lobby, Hyatt Regency Guam in Guam
Interior view, Hyatt Regency Guam in Guam
Interior view, Hyatt Regency Guam in Guam

Removed from saved list

8.3

Excellent

1,116 reviews

1,116 reviews

See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Ypao Beach Park 70 m
UnderWater World 200 m
Gun Beach 1.1 km
Micronesia Mall 1.6 km
Two Lovers Point 2.5 km
Guam Premier Outlets 3.5 km
Chamorro Village 6.8 km
Fish Eye Marine Park 11.8 km
Ritidian Beach 14.8 km
Nearby landmarks
Ypao Beach Park 70 m
UnderWater World 200 m
T Galleria by DFS, Guam 300 m
the Plaza 320 m
JP Super Store 450 m
Guam Regional Medical City Grmc 550 m
Biba Magic Theater 590 m
Tarza Magical Adventure Zone and Water Park 600 m
Acanta Mall 620 m
Tagada Amusement Park 670 m

Hyatt Regency Guam

1155 Pale San Vitores Road, Tumon Bay, Guam, Guam, 96913-4206 - See map

Strategically situated in Tumon Bay, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Two Lovers Point as well as Tumon Beach nearby. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Located in heart of Guam

Front desk [24-hour]

Airport transfer

Inside city center

70 meters to Ypao Beach Park

Announcements by hotel (1)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Fitness center

Check-in/out [express]

BBQ facilities

This property is in high demand!

15 travelers have booked today.

Value for money7.6
Distance to city center13.7 km
Location rating9.2
Nearest airportAntonio B. Won Pat International Airport (GUM) - Guam
Distance to airport3.1 km

Rooms available at Hyatt Regency Guam

Excellent
Room comfort & quality

8.3

2 Twin Club Access
...
  • Room size: 44 m²/474 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
Regency Suite King
...
  • Room size: 97 m²/1044 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
2 TW FAMILY CLUB
...
  • Room size: 97 m²/1044 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
1 King Bed Club Access
...
  • Room size: 44 m²/474 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
2 Twin Ocean Front
...
  • Room size: 44 m²/474 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
Regency Suite Twin
...
  • Room size: 97 m²/1044 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
1 King Ocean Front
...
  • Room size: 44 m²/474 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Family Twin Suite
...
  • Room size: 97 m²/1044 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
2 Twin Ocean View
...
  • Room size: 44 m²/474 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
1 King Ocean View
...
  • Room size: 44 m²/474 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Hyatt Regency Guam provide airport transfer?

Hyatt Regency Guam offers airport transfer service upon request with an additional charge of 75 USD in local currency. To request, check the box on the booking form just before the payment page.

When was Hyatt Regency Guam built?

Hyatt Regency Guam was built in 1993.

How many floors does Hyatt Regency Guam have?

Hyatt Regency Guam has a total of 14 floors.

What is the typical rating that verified Solo travelers' have given to Hyatt Regency Guam?

Past solo travelers that have stayed at this property have given Hyatt Regency Guam an average rating of 8.3. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Hyatt Regency Guam?

Verified couple travelers that have stayed at this property have given Hyatt Regency Guam an average rating of 8.2. You can look up on more specific customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Group travelers have given to Hyatt Regency Guam?

Verified group travelers that have stayed at this property have given Hyatt Regency Guam an average rating of 8.0. You can check out more specific customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Hyatt Regency Guam?

The nearest train, metro, or bus station is Guam Seal Bus Stop, 2419.2 m away from Hyatt Regency Guam.

What restaurants are nearby Hyatt Regency Guam?

Hyatt Regency Guam’s neighborhood is Tumon Bay which consists of popular restaurants such as Ban Thai Restaurant, Proa Restaurant, and Frost Bite.

What famous shopping destinations are close by Hyatt Regency Guam?

Shopping options in Hyatt Regency Guam’s Tumon Bay neighborhood comprises of Micronesia Mall, Morning market Dededo, and the Plaza.

What popular beaches are near to Hyatt Regency Guam?

Hyatt Regency Guam is situated in the Tumon Bay neighborhood, which comprises of Gun Beach, Ypao Beach Park, and Tumon Beach.

See map

Explore the neighborhood

What people love about Hyatt Regency Guam

  • 10

    Exceptional
    Cleanliness

    "Cleanliness of rooms, convenience, staff and overall experience was perfect."

    Jan

    |

    September 19, 2021

  • 10

    Exceptional
    Cleanliness

    "the hotels cleanliness was assuring enough for us to want to stay over."

    Jan

    |

    August 18, 2020

  • 7.6

    Very good
    Location

    "I would recommend outrigger for its perfect location."

    Maritess

    |

    October 11, 2019

Overall rating:

8.3

Excellent
1,116 reviews
Cleanliness
8.0
Facilities
8.4
Location
9.2
Read all reviews >
More about Hyatt Regency Guam

More about Hyatt Regency Guam

Hyatt Regency Guam

For travelers who want to take in the sights and sounds of Guam, Hyatt Regency Guam is the perfect choice. Its convenient location right in the city center allows you more time to see all that Guam has to offer. Are you seeking the true Guam? Experiencing the best of the city's culture is easy with a stay at Hyatt Regency Guam, located merely 2.4 km from Two Lovers Point.
All offerings provided by Hyatt Regency Guam help to ensure a pleasant stay for all travelers. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Always get the assistance you need with front desk services including concierge service. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
A range of amenities is offered in guestrooms at Hyatt Regency Guam. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Hyatt Regency Guam are available with design features like a balcony or terrace. For a bit of entertainment, guests will find in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
A day in will be as fun as a day out with ranges of recreational activities offered at Hyatt Regency Guam. Fun in the water is easy with aquatic activities available, like water park.


Around the property

Don't spend all your time inside while in Guam! Chill out in the beach or just watch the waves on warm days at Tumon Beach located 270 m away. Find that special item or souvenir that will commemorate your trip to Guam at Guam Premier Outlets located 3.4 km away.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Swimming Pool

3 mentions

Food & Dining

2 mentions

Beach

2 mentions

Housekeeping

2 mentions

Languages spoken
  • English
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Hiking
  • Mini golf course
  • On-site entertainment
  • Private beach
  • Snorkeling
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Telephone
  • Toiletries

Food and dining

Restaurants on site
Cafe Kitchen
  • Cuisine: International
  • Menu: Buffet
Niji
  • Cuisine: Japanese
  • Menu: Buffet
Al Dente
  • Cuisine: Italian
  • Menu: A-la-carte
Breezes
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

1155 Pale San Vitores Road, Tumon Bay, Guam, Guam, 96913-4206
Exceptional
Location

9.2

Airports
  • Antonio B. Won Pat International Airport (GUM) - Guam
    3.1 km 12 min drive
  • Tinian International Airport (TIQ) - Northern Mariana Islands
    187.1 km
Public transportation
  • Guam Seal Bus Stop
    2.4 km
  • Iglecias Street Bus Stop
    7.8 km
Hospital or clinic
  • Guam Regional Medical City Grmc
    550 m
Shopping
  • Guam Premier Outlets
    3.5 km
Convenience store
  • ABC Stores
    340 m
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Ypao Beach Park
    70 m
  • UnderWater World
    200 m
  • Gun Beach
    1.1 km
  • Micronesia Mall
    1.6 km
  • Two Lovers Point
    2.5 km
  • Guam Premier Outlets
    3.5 km
  • Chamorro Village
    6.8 km
  • Fish Eye Marine Park
    11.8 km
  • Ritidian Beach
    14.8 km
Nearby landmarks
  • Ypao Beach Park
    70 m
  • UnderWater World
    200 m
  • T Galleria by DFS, Guam
    300 m
  • the Plaza
    320 m
  • JP Super Store
    450 m
  • Guam Regional Medical City Grmc
    550 m
  • Biba Magic Theater
    590 m
  • Tarza Magical Adventure Zone and Water Park
    600 m
  • Acanta Mall
    620 m
  • Tagada Amusement Park
    670 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee75 USD
  • Distance from city center13.7 km
  • Travel time to airport (minutes)22
Extras
  • Breakfast charge (unless included in room price)29 USD
The property
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants3
  • Year property opened1993
  • Most recent renovation2008
Parking
  • Daily parking fee0 USD

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Reviews of Hyatt Regency Guam from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.0
Facilities8.4
Location9.2
Room comfort and quality8.3
Service8.5
Value for money7.6
High score for Guam
Rating
9+ Exceptional (176)
8-9 Excellent (96)
7-8 Very Good (81)
6-7 Good (48)
<6 Below Expectation (52)
Time of the year
Mar - May (89)
Jun - Aug (123)
Sep - Nov (123)
Dec - Feb (118)

Show reviews that mention 

Showing 453 verified guest comments
12345
10.0
Exceptional
Jan from Guam
Family with young children
1 King
Stayed 3 nights in August 2020

Staycation perfection ”

Hyatt (Guam) is our main go-to hotel of choice. We’ve done our wedding, sons birthday and numerous staycations and dinners. Never disappoints! Timing was kinda off for us this time around, being with the pandemic at the moment. But the hotels cleanliness was assuring enough for us to want to stay over.

Reviewed August 18, 2020

See room deals

Dear Jan, Thank you for your wonderful review. We always try to provide the best service to our guests. We look forward to welcoming you back soon! Thank You! Hyatt Regency Guam team

Responded October 07, 2020
Hyatt Regency Guam
10.0
Exceptional
HOON from South Korea
Couple
2 Twin Ocean Front
Stayed 3 nights in January 2020

Good quality than expected.”

After checking the reviews of several hotels, I would like to say that the selected hotel was Hyatt, and that selection was not wrong. The hotel facilities and rooms were in good condition and the staff were very friendly. The facilities were very good and there was a lot of fun.

Reviewed January 30, 2020

See room deals

Dear HOON, Warm greetings from Hyatt Regency Guam. It is lovely to learn that both our service delivered and the hotel's facilities exceeded your expectations. We're happy you had a fun time during your stay and hope you will choose to stay with us again. Sincerely, Hyatt Regency Guam Team

Responded January 31, 2020
Hyatt Regency Guam
10.0
Exceptional
OHJAE from South Korea
Family with young children
1 King Ocean View
Stayed 4 nights in February 2019

that's very nice!!!”

it was so awesome!! everybody was so kindness. very very cleanroom. my trip was so perfect.

Reviewed February 19, 2020

See room deals

Thank you for choosing to stay with us. We're glad you had a lovely time and hope you will return again in the future.

Responded March 04, 2020
Hyatt Regency Guam
10.0
Exceptional
Jan from Guam
Family with young children
2 TWIN
Stayed 2 nights in May 2021

Our go-to family staycation”

Me and my family definitely enjoyed staying here once again. Cleanliness of rooms, convenience, staff and overall experience was perfect. Thank you!

Reviewed September 19, 2021

See room deals

9.6
Exceptional
Minkee from South Korea
Family with young children
2 Twin Ocean View
Stayed 2 nights in February 2020

Great!”

all hard working staffs

Reviewed February 20, 2020

See room deals

Thank you for recognizing our team Minkee. We are very proud of the service they deliver. We look forward to welcoming you back for another visit in the near future.

Responded March 04, 2020
Hyatt Regency Guam
8.0
Excellent
IRENE from Guam
Family with young children
Stayed 1 night in July 2021

1 night staycation- 2 twins bed ocean view Family.”

Love the Room I choose although, very wide and I really liked the bathroom side. The amenities stated Cookies upon arrival, but cookies is not there when we came. They put us up @7th floor and my views at the balcony was ok.I would’ve ask for a higher level for the sake of more nicer views next time. Some lights in the room wasn’t working as well. The jacuzzi at the poolside isn’t working & shower area is not Open. But the staff at the front-desk was very accommodating since they checked us in late-we checked out @1:00pm instead but you can still use the poolside till 7pm. Overall, it’s a great hotel rooms and accommodating staff. Will recommend this hotel rooms and the restaurant at the lobby too. Thanks and have a great day.

Reviewed July 10, 2021

See room deals

Dear our valued guest, Thank you for choosing Hyatt Regency Guam and for sharing your feedback with us. We will always try our best to provide our guests clean, safe, and memorable services while you're staying here with us. Thank you. Sincerely, Hyatt Regency Guam Team

Responded August 02, 2021
Hyatt Regency Guam
8.8
Excellent
Marie from Philippines
Couple
1 King Ocean View
Stayed 1 night in August 2021

Best staff!”

Everyone was very helpful and accommodating.

Reviewed August 31, 2021

See room deals

Dear Marie, Hafa Adai and warm greetings from Hyatt Regency Guam. Thank you for leaving us a review. We're happy to hear that you enjoyed your stay here with us. Our friendly team's looking forward to welcoming you back in the near future. Sincerely, Sophia Chu Hyatt Regency Guam

Responded September 13, 2021
Hyatt Regency Guam
7.2
Very good
YU from Taiwan
Solo traveler
2 Twin Ocean View
Stayed 3 nights in March 2020

Very good”

Nice service, nice staff But no cancellation refund even during the outbreak of covid-19 A good company needs to take social responsibility of stopping disease spreading When we visited, very very few staffs wore face masks My friends and me had the most uncomfortable experience there in our lives And after coming back home we are all in self-isolation and worry about being infected.

Reviewed March 20, 2020

See room deals

Dear our valued guest, Thank you for choosing Hyatt Regency Guam and for sharing your feedback with us. We will always try our best to provide our guests clean, safe, and memorable services while you're staying here with us. Thank you. Sincerely, Hyatt Regency Guam Team

Responded August 02, 2021
Hyatt Regency Guam
8.7
Excellent
Cesar from United States
Family with young children
Stayed 7 nights in March 2015

I would definitely stay in this great Hotel again”

Location, Beach and Swimming pool

Though this hotel is dated and need some renovations, the Hyatt Regency Guam make the best out of all resources. The hotel is very nice and has all the amenities needed to make your stay very comfortable. The following are the pros and cons: Cons: -Dated facilities. - Though hotel is very clean some minor details were not maintain such as the AC filters were very dirty and the drainage in the balcony was dirty. -The hotel did not have their own chairs in the beach and the business that rents equipment had all their equipment in the water blocking part of the beach. Pros: -Prime location and quiet. -Great beach and beach view. -Excellent restaurant options we liked 4 out of 5. -Excellent Spa with great options. -3 great swimming pools and a nice little warm jacuzzi. -Great gardening and exotic birds. Overall I would definitely stay in this great Hotel again.

Reviewed March 11, 2015

See room deals

9.6
Exceptional
Namkook from South Korea
Solo traveler
2 Twin Ocean Front
Stayed 2 nights in July 2019

This hotel is the best in Guam”

I staied 3days. I can say this hotel is one of the best service in the world. Even, the staff Lily who korean. Hers kind is over the classic. During the stay in guam. I reserved few activities. But there are little problem. Then Lily helped me so kindly. She call the company for me. and explain, slove the problem. I've never recieved this service anyother hotel. I'm really want to tell her thank you. Plz if you watch this message Send to her "Thank you so much. My travel was perfect because of you."

Reviewed July 15, 2019

See room deals

Dear Namkook, Warm greetings from Hyatt Regency Guam. Thank you very much for sharing your experience with Lily. We are so happy to learn that she was able to assist you with your activities during your visit to Guam. We will certainly pass on your positive feedback to both Lily and the front office management team. We hope you enjoyed your time on the island and look forward to welcoming you back for another visit very soon. Sincerely, Sophia Chu General Manager

Responded July 19, 2019
Hyatt Regency Guam
7.6
Very good
Maritess from Philippines
Family with young children
2 Twin Ocean View
Stayed 4 nights in October 2019

So-so”

Second time in guam. First time we stayed in outrigger. I would recommend outrigger for its perfect location. And the oceanview rooms are really oceanview. My oceanview in hyatt is more of trees and pool view. Staff are wonderful though and will really help you... bathroom needs major scrubbing...

Reviewed October 11, 2019

See room deals

Dear Maritess, Warm greetings from Hyatt Regency Guam and thank you for your comments. We appreciate your feedback as it assists us in better understanding the experiences of our guests. Also, thank you for your kind words about our team. We are proud of the high level of service the team delivers every day. Sincerely, Sophia Chu General Manager

Responded October 15, 2019
Hyatt Regency Guam
7.6
Very good
SEUNGHYE
Solo traveler
2 Twin Ocean View
Stayed 2 nights in March 2019

Great trip with Hyatte Regency Guam.”

Hafa adai! Great trip for me and my mom&sister, it was our first trip to Guam. Two of us arrive first, and I will be there late. So I certainly asked you when they arrive there, please check in first for them, before we departure, and you said 'yes I will'. BUT, One of your Korean staff stopped them at the lobby, and asked my passport, and keep saying 'If you don't have reserved person's passport, you can't check in'. They(my mom and sister) waited an hour in your hotel lobby!! How can she said that? That time, I was in airport to Guam. If they took my passport, how can I go there? It was disappointed. But except that, I'm totally SATISFIED!

Reviewed April 12, 2019

See room deals

Dear Seunghye, Hafa Adai and thank you for staying with us! It is lovely to hear you were satisfied with your stay. In regards to your check-in experience, we apologize for the confusion. Due to security reasons, we are unable to check-in guests if their names do not appear on the reservation without the presence of the reservation holder. However, for added convenience, we do have the ability to place more than one name on the reservation to assist with situations such as the one you and your family had. In the future, please feel free to contact our reservations team before your arrival and we can assist you further with this. Thank you again for choosing to stay with us and we look forward to welcoming you back in the future. Sincerely, Sophia Chu General Manager

Responded April 29, 2019
Hyatt Regency Guam
7.0
Very good
Senedra from United States
Couple
Stayed 1 night in May 2015

It's Okay..but not worth the money”

room setup, view and staff

The hotels interior looks old but I've been to Guam multiple times and I'm starting to believe its the feel of all the hotels in the area. However, the Hyatt was nice and staff was friendly but it was extremely over-priced.

Reviewed May 25, 2015

See room deals

10.0
Exceptional
Park from South Korea
Couple
1 King Bed Club Access
Stayed 2 nights in December 2019

Best hotel ever!”

The manager,room,sanitary,location ...everything was so much perfect than i imagined! love hyatt:)

Reviewed December 14, 2019

See room deals

Dear Ms. Park, Thank you for choosing Hyatt Regency Guam. It is wonderful to hear you had a great stay! We appreciate all your positive feedback about our services and facilities, and we look forward to welcoming you back again in the future. Sincerely, Sophia Chu General Manager

Responded December 16, 2019
Hyatt Regency Guam
8.8
Excellent
Marichelle from Philippines
Family with young children
1 King Ocean View
Stayed 3 nights in April 2019

Our Hotel Experience”

Overall Ambiance is very good. All hotel staff are friendly and accomodating. Our 2yr old son enjoyed the pool! Hotel location is very good because of walking distance to shopping malls. Here are some things for improvement: - Room needs modernization. - Overall food quality/taste - The buffet (whether Cafe Kitchen or Niji) were so so..

Reviewed April 09, 2019

See room deals

Dear Marichelle, Warm greetings from Hyatt Regency Guam! Thank you for choosing to stay with us and for sharing your experience. It is lovely that your son was able to enjoy the pool and that you found our location convenient. We also appreciate you sharing some areas of improvement. I have shared these with the departmental management teams who are working on ways to improve the experience for our guests. We look forward to welcoming you back in the future. Sincerely, Sophia Chu General Manager

Responded April 29, 2019
Hyatt Regency Guam
9.2
Exceptional
Joo from South Korea
Family with young children
2 Twin Ocean View
Stayed 4 nights in November 2018

Best location ever”

Its location is great. Breakfast at this hotel is okay, but there are not lots of options despite of the price. Swimming pool is huge and nice, but not for the kids. It is quite deep for children, so if your children are afraid of water, you should be together all the time or go to the beach. The beach is so close and beautiful.

Reviewed November 24, 2018

See room deals

Dear Joo, Thank you for taking the time to share your feedback. We appreciate the positive rating. We hope that you will visit us again in the future. Sincerely, Sophia Chu General Manager

Responded February 12, 2019
Hyatt Regency Guam
10.0
Exceptional
Hung from Hong Kong SAR, China
Couple
Stayed 4 nights in February 2017

Totally worth!”

Very nice view with the best beach and swimming pool facilities when compared to surrounding hotels Nice rooms and friendly staff Will definitely come back next time!

Reviewed February 25, 2017

See room deals

3.6
Christopher from United States
Couple
2 Twin Ocean Front
Stayed 7 nights in February 2018

Acceptable”

Here is the feedback that I sent to Hyatt. As a Hyatt Regency Hotel member, I feel it is important for me to let you know that I was disappointed with my recent stay at the Hyatt Guam Regency Feb 16 - 23, in room 817 for which I paid approximately $420 per night. Based on my experience, I would not recommend the hotel to anyone who is planning a trip to Guam nor would I return to this hotel if I return to Guam. Our room, 817 was also not 5-star quality. The door had chips in the paint and marks. All of the chair cushions are stained. There are stains, marks and dents on almost every wall. The tile grout (floor and bathroom) is uniformly discolored. Twice during our stay, our room was not serviced- on the second day and fifth day of our stay. We did call hotel services and ask for service. The second time we asked to see the housekeeping manager and he told me that the maid had tried to clean our room but the door was double locked, which was not true. The usual practice o

Reviewed February 24, 2018

See room deals

4.3
DONALD from United States
Family with young children
Stayed 7 nights in September 2015

My family review”

Location close to shopping, beach n pool at location w towels, facility has potential but sadly lacks upkeep

It was average family liked pool n beach, but rooms smelled humid, moldy curtain n liner not safe for asthmatics etc plus hope we weren't exposed to black mold! Hallway Carpet on floor had dustbunnies n debris undisturbed entire week we were there. We had rental car thankfully, staff friendly but gave poor directions. Doesn't live up to Hyatt name very expensive for lacking standards n sanitation. Should have qualified health inspection performed. Owner/management appears to be squeezing out profit without investment inbasic facility maintenance. Next visit to Guam would need to see improvements to consider staying here again.

Reviewed September 28, 2015

See room deals

8.7
Excellent
Carmencito from Philippines
Business traveler
Stayed 2 nights in March 2015

Nice and strategically located hotel”

Convenient location , nice view and clean

Except for the initial problem with the aircondition unit, the hotel is clean and staff are very friendly

Reviewed March 08, 2015

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss