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4,879 reviews
4,879 reviews
Room was very clean.
Nice and clean
Excellent location, excellent private parking.
Location was excellent, close to both old and new shopping malls, e.g. wisma and suria mall.
Room is huge with very comfortable bed and pillows.
9.1
Location rating score
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Make your best journey to Kota Kinabalu with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Strategically situated in Central Business District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sapi Island. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Unparalleled Level of Hygiene and Safety for Hotels
Bicycle rental
Valet parking
Free Wi-Fi in all rooms!
Luggage storage
25 travelers have booked today.
Value for money | 8.2 |
Location rating | 9.1 |
Nearest airport | Kota Kinabalu International Airport (BKI) |
Distance to airport | 7.4 km |
What time is check-in and check-out at Hyatt Regency Kinabalu?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Hyatt Regency Kinabalu?
For those who wish to drive their own cars, Hyatt Regency Kinabalu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Hyatt Regency Kinabalu?
Start your mornings right, with the continental and buffet breakfast options offered at Hyatt Regency Kinabalu. There's an additional charge of 75 MYR for adults and 45 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Hyatt Regency Kinabalu?
Hyatt Regency Kinabalu features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.
Can special events be hosted at Hyatt Regency Kinabalu?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Hyatt Regency Kinabalu. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, in-house planning, event decoration and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.
Can business events be hosted at Hyatt Regency Kinabalu?
On-site venues and convenient event services make Hyatt Regency Kinabalu an ideal choice for hosting events such as corporate events and meetings. All available venues come in different styles and sizes and can accommodate up to 530 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Hyatt Regency Kinabalu?
Hyatt Regency Kinabalu does permit smoking in some areas and is not 100% smoke-free.
What is the closest train, metro, or bus station to Hyatt Regency Kinabalu?
The closest train, metro, or bus station is South Bus Terminal, 1.6 km away from Hyatt Regency Kinabalu.
What restaurants are nearby Hyatt Regency Kinabalu?
Hyatt Regency Kinabalu’s neighborhood is Central Business District which includes popular restaurants such as Welcome Seafood Restaurant, Fatt Kee Seafood Restaurant and Kedai Kopi Yee Fung.
What popular shopping places are close to Hyatt Regency Kinabalu?
Located in the Central Business District area, Hyatt Regency Kinabalu is close to great shopping choices like Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.
What are popular attractions near Hyatt Regency Kinabalu?
Hyatt Regency Kinabalu is located in Central Business District area, which is famous for attractions such as Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum.
What popular natural sightseeing spots are close to Hyatt Regency Kinabalu?
Hyatt Regency Kinabalu is located within Central Business District, which makes it conveniently close to natural sights including Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.
10
"Room was very clean."
malini
|
January 16, 2023
10
"Nice and clean"
daniel
|
December 29, 2022
10
"Excellent location, excellent private parking."
Nurulbadariah
|
December 30, 2022
Hyatt Regency Kinabalu
Get the most from an urban escape in Kota Kinabalu when you book a room at Hyatt Regency Kinabalu. Located right in the city center, Hyatt Regency Kinabalu saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Have a hassle-free trip while enjoying the services and amenities offered by Hyatt Regency Kinabalu. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring Kota Kinabalu even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Hyatt Regency Kinabalu thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Hyatt Regency Kinabalu from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Hyatt Regency Kinabalu even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find bottled water, a coffee or tea maker and mini bar at your disposal. Hyatt Regency Kinabalu also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.
Dining and things to do
Every day at Hyatt Regency Kinabalu begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Hyatt Regency Kinabalu caters to its guests varied dietary restrictions with cuisine types such as halal available.
Hyatt Regency Kinabalu offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
8.2
Housekeeping
100 mentions
Breakfast
88 mentions
View
68 mentions
Swimming Pool
63 mentions
9.1
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The safety and wellbeing of our guests and colleagues remain a top priority. In line with the current Malaysian Government’s Conditional Movement Control Order and health regulations relating to the COVID-19 pandemic, we have implemented recommended precautionary measures to protect the health and safety of our guests and colleagues. We are now open for bookings. However, in following local Government guidelines, some of the hotel’s restaurants and recreational facilities services are temporarily unavailable until further notice.
Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Show reviews that mention
Amazing!”
Wonderful weekend. Kota Kinabalu is a beautiful city with a lot to explore. I have spent my 2 days trip at Hyatt Regency Kota Kinabalu. Nothing can be better. The hospitality was great from the moment I entered the hotel and greeted by the receptionist helping me with my check in. The agent was polite and carefully explained to me about my stay. She also patiently answered my questions regarding go to places in the city. Buffet lunch at the Tanjung Ria Kitchen was fulfilling experience with good spread and taste. Go for their naan bread, its super fluffy and delicious. Their Chinese section is something not to be miss too. Kam Heong style mussels, prawns dishes and others will keep you wanting for more. Local selections hot dishes and dessert will filled your tummy as you explore the city. By the way, you will enjoy the sea view from the restaurant while you enjoying your foods. Nagissa outlet is a traditional japanese approach restaurant . Being a Japanese cuisine lover made the temptation irresistible. I had Tempura Moriawase and Salmon Roll for the dinner. The big scrumptious prawn tempura is the best I ever had!. The ingredients are fresh, service was fantastic and definitely a place to go if you had a chance. FYI, the portion is worth the price. If you craving for something sweet, go to Mosaic, their gelato is delicious!. My favourite, Mint & Choc Chips!. Kudos to the pastry team!. Breakfast the next day was greeted by Jacklyn whom politely assist me for my table arrangements. Yahya is your SUPERSTAR!!. We briefly chatted about KK and he is PHENOMENAL. In fact he has been with the hotel for many years and he was so kind to assist my inquiries. OUTSTANDING guy with AMAZING attitude. I also had a chance to try their legendary Oxtail Asam Pedas. I was told by some friend that I should try the dish, the food stood up to its remarkable status. The meat is soft, thickness of the sauce and full of flavour made the dish so wonderful. Not to forget their room
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Room Clean & Spacious”
The price wise is reasonable for twin bed room with 2 person breakfast. Additional RM40 for another 2 person breakfast The room is clean, nice smell, spacious, and well organized. For the single bed can fit 2 person, but for our family consist of 4 adult person can fit the bed well as we booked a twin bed room. The twin bed we joined them to make a King bed, that's why can fit for 4 of us. The toilet and the shower room was cleaned, and i really like the way they design the bathroom. Although the bathroom is an open space, there are a sliding door for privacy. Anyway, is very worth it to stay in Hyatt. Overall, the breakfast is also delicious, there are many selection of food you can choose from western to asian. I will be back here next time.
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Excellent and awesome stay. The room sea view was fantastic. Best location and breakfast was good. ”
Nice and romantic 29 Anniversary wedding for us. Welcome velvet cakes with fruits been served with extra room decorations. Enjoyed the fantastic sea view with lovely wife. The hotel location is close to restaurant and convenience shop such as seafood, Burger King, KFC, 7 Eleven etcs. The breakfast menu was marvellous with multi taste . He staff was very friendly and polite. The cleanliness level was very excellent.
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Dear Azman, Thank you for choosing Hyatt Regency Kinabalu to host your stay and giving us a wonderful review. I am glad to know that our facilities meet up your expectation as well as the services provided by our staffs has consistently fulfilled your expectation. Our sea view guestrooms are among the best with the panoramic view of the South China Sea, I hope you have witnessed the breath-taking sunset in the evening. I could not agree more that Hyatt Regency Kinabalu is located in a very strategic location which allows our guest the convenient to go to nearby malls and restaurants. We greatly wish to see you again in Hyatt Regency Kinabalu on your next trip to the land below the wind. Until we meet again. Yours Sincerely, Ervina Masduki Marketing Communications Assistant Manager
Great location, Great service”
The hotel is centrally located in KK town and is close to so many restaurants that you will be spoilt for choice. The seafood restaurants are just a 5-minute walk away while many brunch places and bars are only 10 minutes away. The hotel staff are extremely pleasant and helpful. Even when I needed some housekeeping in the wee hours, there were very prompt with their service. The hotel is a tad old and it shows as my safe wasn't working (the technicians came twice to fix it but it still couldn't work and I didn't bother troubling them after that), and the nozzle to hold my bath water in the tub was not functioning as well but these are minor flaws that are easily forgivable. I would definitely come back to stay here.
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Privacy, spacious, clean!”
I requested for a higher level to ensure I get a quite room as I am on a business trip and required to prepare some paperwork at night. It's great to know that not only it's quite and calm, but also come with a package of very clean room, facing the sea and it's really spacious. How I wish to have all my kids to be with me here. I know they would love this hotel too.
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Great for business travellers. In the heart and precinct of Kota Kinabalu bustling streets”
Booked this hotel for my parent's business travels. They’ve had a fantastic stay and a warm welcome from the hotel staff. In general, pleasant, warm and comfortable. Thank you Hyatt Regency KK.
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Awesome stay”
We stayed for 4 days 3 nights over the New year holiday. The breakfast range was awesome. They had a variety of meals to choose from. The venue are walking distance to many eateries and also the Suria KK shopping mall. The staff are mostly helpful and friendly. The concierge could however be more helpful and pro-active when they see us struggling with our luggage and trying to open the door.
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Dear Rosmuniza, Thank you for choosing Hyatt Regency Kinabalu to host your stay and giving us a wonderful review. I am glad to know that our facilities meet up your expectation as well as the services provided by our staffs has consistently fulfilled your expectation. It brings joy to me knowing that you enjoyed your stay at Hyatt Regency Kinabalu. We greatly wish to see you again in Hyatt Regency Kinabalu on your next trip to the land below the wind. Until we meet again. Yours Sincerely, Ervina Masduki Marketing Communications Assistant Manager
Easy to get seafood and comfortable room”
Ferdinand (i think his name), the concierge, was excellent. Easily to get food, especially seafood, just across the street. Also, thanks to Mary, the manager at the front counter. Very helpful and professional too.
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Dear Dr, Thank you for taking your time to leave us a review with glowing compliments. I am very happy that our staffs were able to deliver the best experience for you during your stay here. I am thrilled to know that my associates, especially the ones mentioned, provided excellent service throughout your stay at the hotel. I am most pleased to know that our team always managed to make your stays remarkable and up to your expectation. Thank you for choosing Hyatt Regency Kinabalu and we hope to see you again soon. Yours Sincerely, Ervina Masduki Marketing Communications Assistant Manager
Good location, spacious & clean room”
Situated at good location near to a lot of eating places and markets and shopping malls. Jetty to take boat is within walking distance too. Room is big and spacious, clean. Hotel staff are nice and friendly.
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This hotel wins for location & best breakfast buffet spread!”
Love the room. Take the ocean view room! Spectacular view of the ocean. Location is great to anywhere n everywhere. Breakfast spread is great w lots of varieties to choose from. They chnge menu too everyday. Everything is perfect! We had a great stay here.
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Dear Nur, Thank you for choosing Hyatt Regency Kinabalu to host your stay and giving us a wonderful review. I am glad to know that our facilities meet up your expectation as well as the services provided by our staffs has consistently fulfilled your expectation. It brings joy to me knowing that you enjoyed your recent stay at Hyatt Regency Kinabalu. We greatly wish to see you again in Hyatt Regency Kinabalu on your next trip to the land below the wind. Until we meet again. Yours Sincerely, Ervina Masduki Marketing Communications Assistant Manager
Clean & near to nice food & attractions”
Check in on my son's birthday and upon request, we get upgraded to highest floor with a complimentary slice of birthday cake. Although the check in take some time due to holiday season, but the staff, Xiaoni, is very friendly throughout the check in. Shah, the supervisor, recommended us for the seafood dinner nearby hotel & we have a great dinner on the day before we left KK.
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Dear ONG, Thank you for taking the time to leave feedback for us and for the glowing praise. I am very happy that our staffs were able to deliver the best experience for you during your stay here. I am thrilled to know that my associates, especially the ones mentioned, provided excellent service throughout your stay at the hotel. I am so delighted that we were able to provide you and the family with an unforgettable experience at Hyatt. Thank you again for the wonderful review and we hope to see you again in your next stay. Yours Sincerely, Ervina Masduki Marketing Communications Assistant Manager
Hyatt is the Best!”
Room are spacious and clean with full amenities. Staff are polite and helpful. We enjoyed our stay in Hyatt Regency Kinabalu. Will choose Hyatt again in our next trip to KK. Highly recommended !
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Worth of money, and great location”
The rate is worth to stay for chill and relax vacation here. As it's near to many places which you wish to visit. All is walking distance, including the Filipino market, Chinatown etc. And the staff there also friendly and the service is speedy. Recommend to anyone who wish to travel to Kk.sabah
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Life-saving staff”
We had an unfortunate incident in the middle of the night and the night shift were quick to respond in a timely and professional manner. We would like to thank Ed, Daniel and the crew on site for their hasteful actions that led to a life saver. We’d love to visit again just for the staff and would recommend anyone to stay here for superb service
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Exceptional”
Very friendly staff Very clean and nice hotel room Delightful breakfast (5 of 5 stars) To improve: Need to have better tv set. the video is very grainy, no HD channel
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Oldie but Goldie”
This hotel was the first 5-stars hotel in Kota Kinabalu. Over the years, numerous other 5-star hotels were built in Kota Kinabalu. Being a loyal guest of Hyatt Kinabalu Regency for more than 20 years, for me Hyatt Regency Kinabalu is still the best . Must try: Oxtail Asam Pedas in their Tanjung Ria Restaurant.
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Exceptional”
The location was extremely perfect. Near to the popular eating place, tourist attraction and shopping mall. The seaview room was nice and spacious. Buffet breakfast was satisfying with so many choices. Will definitely come again for next trip. The staff at the fron desk was really helpfull & soft spoken.
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Amazing Experience”
Great hospitality, great location great breakfast buffet. Thoughtful bunch as well I was on my honeymoon and they send cakes to the room. Each staff take their job seriously and they look like they are at ease working, no tense. Probably my fav hotel brand now
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Great place to stay in Kota Kinabalu! ”
The hotel was opened more than 30 years ago but has been up kept very well! Rooms were spacious and clean, and the sea view was totally worth it - you can watch the sunset and the busy traffic in the waterways from the large windows. Located within walking distance to busselton jetty, the new Suria mall as well as the Gaya food street - it gave us plenty to do in the short time we spent at KK. Would definitely stay here again when I visit KK.
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The best breakfast and location ”
The room makes you mesmerised as you enter. Spacious room indeed and all amenities is there. Walking distance to most attractions and food places A great place for staycation
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