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Lobby, Ibis Singapore on Bencoolen Hotel in Singapore
Standard Queen Room With Extra Benefits - Bed, Ibis Singapore on Bencoolen Hotel in Singapore
Exterior view, Ibis Singapore on Bencoolen Hotel in Singapore
Interior view, Ibis Singapore on Bencoolen Hotel in Singapore
Interior view, Ibis Singapore on Bencoolen Hotel in Singapore
Ibis Singapore on Bencoolen Hotel
Ibis Singapore on Bencoolen Hotel

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8.1

Excellent

13,342 reviews

13,342 reviews

Housekeeping411
Breakfast86
Shops83
See map
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Shine Korea Supermarket
70 m
Kwan Im Thong Hood Cho Temple
70 m
Sri Krishnan Temple
90 m
Kuan Yin Thong Hood Cho Temple
100 m
The Bencoolen
110 m
Popular landmarks
Orchard Road
1.6 km
Singapore Flyer
1.8 km
Sands Skypark Observation Deck
2.0 km
Chinatown
2.4 km
Gardens By The Bay
2.4 km
Closest landmarks
Rochor Dental Clinic
60 m
Ong's Clinic
160 m
Queen Street Car Park
180 m
Bencoolen Street
190 m
Renxin Traditional Chinese Medicine
190 m

Ibis Singapore on Bencoolen Hotel

170 Bencoolen Street, Bugis, Singapore, Singapore, 189657 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Bugis, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Hygiene Plus

Located in heart of Singapore

Check-in [24-hour]

Excellent breakfast

260 meters to public transportation

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Fitness center

Check-in/out [express]

Luggage storage

Cash withdrawal

This property is in high demand!

8 travelers have booked today.

Value for money7.8
Distance to city center1.0 km
Location rating8.6
Nearest airportSeletar Airport (XSP)
Distance to airport12.8 km

Rooms available at Ibis Singapore on Bencoolen Hotel

Very good
Room comfort & quality

8

Standard King Room with Extra Benefits
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Room with Queen Bed
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Queen Room With Extra Benefits
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Twin with Extra Benefits
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Family Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Standard Twin Bed Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Room with King Bed
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Room With 1 Single Bed
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Standard Room with 3 single beds
...
  • Room size: 18 m²/194 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Standard Single Room - Wheelchair Accessible
...
  • Room size: 18 m²/194 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices

Frequently asked questions

Does Ibis Singapore on Bencoolen Hotel have a fitness center?

Ibis Singapore on Bencoolen Hotel features free fitness center that is opportunely situated at the tip of your finger, making it possible for you to get your daily workout in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Is car parking available at Ibis Singapore on Bencoolen Hotel?

Ibis Singapore on Bencoolen Hotel has car park onsite free of charge for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Are there ATM on-site at Ibis Singapore on Bencoolen Hotel?

Absolutely! The perks of staying at Ibis Singapore on Bencoolen Hotel include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

What are the property's policies for children's bedding at Ibis Singapore on Bencoolen Hotel?

Ibis Singapore on Bencoolen Hotel's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does Ibis Singapore on Bencoolen Hotel have?

Ibis Singapore on Bencoolen Hotel has a total of 16 floors.

At what time of the year is Ibis Singapore on Bencoolen Hotel most popular?

Ibis Singapore on Bencoolen Hotel's most popular month where verified visitors have stayed the most is in April.

What is the average rating that verified Families with older children have given to Ibis Singapore on Bencoolen Hotel?

Verified families with older children that have stayed at this property have given Ibis Singapore on Bencoolen Hotel an average rating of 8.2. You can search for more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What dining places are close by Ibis Singapore on Bencoolen Hotel?

Ibis Singapore on Bencoolen Hotel’s community is Bugis which consists of popular restaurants such as Herbivore, Artichoke, and Jinjja Chicken.

Can special events be hosted at Ibis Singapore on Bencoolen Hotel?

This hotel has an indoor venue for your special get together. Large events and gatherings like weddings and private events can be hosted at Ibis Singapore on Bencoolen Hotel. Small or intimate events like entertainment events, graduation parties, honeymoons, and birthday parties can also be accommodated. Services for wireless internet, event decoration, in-house planning, in-house catering, audio-visual equipment, and music entertainment are readily available to help your special occasion go effortlessly.

What is the closest airport to Ibis Singapore on Bencoolen Hotel?

The nearest airport to Ibis Singapore on Bencoolen Hotel is Seletar Airport, 13.0 km away.

Is breakfast offered at Ibis Singapore on Bencoolen Hotel?

Wake up to an excellent continental, � la carte, and buffet breakfast at Ibis Singapore on Bencoolen Hotel. Guest visitors can enjoy breakfast offered with an additional charge of 12.5 SGD for children and 25 SGD for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

What people love about Ibis Singapore on Bencoolen Hotel

  • 10

    Exceptional
    Cleanliness

    "Clean n comfortable."

    KAM

    |

    August 26, 2023

  • 10

    Exceptional
    Staff 

    "Clean rooms and friendly staff."

    Annalyn

    |

    August 19, 2023

  • 8.8

    Excellent
    Location

    "Affordable hotel nearby to Chinatown."

    Hok

    |

    August 27, 2023

Overall rating:

8.1

Excellent
13,342 reviews
Cleanliness
8.4
Facilities
7.6
Location
8.6
Read all reviews >
What travelers say they love:
This hotel was affordable, clean and in a great location.
Fritzie from United States
Solo traveler
More about Ibis Singapore on Bencoolen Hotel

More about Ibis Singapore on Bencoolen Hotel

Experience Comfort and Convenience at Ibis Singapore on Bencoolen Hotel

Ibis Singapore on Bencoolen Hotel offers a range of facilities to make your stay comfortable and convenient. Enjoy shopping, dining, and entertainment options at the hotel's shops, coffee shop, bar, and restaurant. Keep your belongings secure with safety deposit boxes and take advantage of the convenience store, laundry service, and laundromat. The hotel also offers tours, concierge services, and taxi service for exploring the city. Stay connected with free Wi-Fi in all rooms and public areas, and enjoy amenities such as air conditioning, hair dryer, television with satellite/cable channels, and refrigerator. The fitness center is open 24/7, and car parking is available onsite, including self-parking and free parking. Other services include dry cleaning, express check-in/check-out, luggage storage, ticket service, and daily housekeeping. Start your day with a delicious breakfast buffet or continental breakfast. For those who prefer to smoke, there is a designated smoking area available. With its excellent facilities and prime location, Ibis Singapore on Bencoolen Hotel is the perfect choice for your stay in Singapore.

Comfortable and Spacious Room Types at Ibis Singapore on Bencoolen Hotel

Ibis Singapore on Bencoolen Hotel offers a range of comfortable and spacious room types to suit every traveler's needs. Guests can choose from a variety of options, including the Family Room with 1 Queen Bed or 1 Single Bed, the Standard King Room with Extra Benefits, the Standard Queen Room with Extra Benefits, the Standard Room with 1 Single Bed, the Standard Room with 3 single beds, the Standard Room with King Bed, the Standard Room with Queen Bed, the Standard Twin Bed Room, and the Standard Twin with Extra Benefits. Each room is thoughtfully designed to provide a comfortable and relaxing stay for all guests.

Explore the Vibrant Arab Street and its Surroundings

Ibis Singapore on Bencoolen Hotel is situated in the heart of the city's cultural district, where you can find the vibrant Arab Street and its surroundings. Just a few steps away from the hotel, you can explore the colorful Haji Lane, a narrow street filled with boutique shops, cafes, and bars. Don't forget to visit the iconic Sultan Mosque, one of Singapore's most significant religious landmarks, located adjacent to the hotel. The mosque's impressive golden dome and intricate architecture make it a must-see attraction for visitors. With so much to see and do in this culturally rich neighborhood, Ibis Singapore on Bencoolen Hotel is the perfect base for your Singapore adventure.

Excellent Staff and Clean Rooms

Ibis Singapore on Bencoolen Hotel has received numerous positive reviews from satisfied customers. Guests have praised the hotel's staff, noting that the room staff, restaurant staff, and reception staff were all very kind and helpful. Additionally, guests have complimented the hotel's cleanliness, stating that the rooms were clean and well-maintained. The hotel's breakfast has also received high marks from guests, who have described it as good. The hotel's location is also a plus, with guests noting that it is conveniently located. Overall, guests have had a great experience at Ibis Singapore on Bencoolen Hotel and would highly recommend it to others.

Experience an Exceptional Stay at Ibis Singapore on Bencoolen Hotel

If you're looking for a hotel that can provide you with a comfortable and convenient stay, Ibis Singapore on Bencoolen Hotel is a perfect choice. With an overall rating of 8.1, it's clear that this hotel is a favorite among travelers. The hotel's staff performance is highly rated at 8.1, which means you can expect excellent service during your stay. The hotel's location is also highly rated at 8.6, making it a great base for exploring Singapore. Guests have also praised the hotel's cleanliness, with a rating of 8.4, ensuring a comfortable and hygienic stay. Although the food and dining options received a rating of 7.0, the hotel's value for money and facilities received high ratings of 7.8 and 7.6 respectively. Overall, Ibis Singapore on Bencoolen Hotel is a great choice for travelers looking for a comfortable and convenient stay in Singapore.

Show less

Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Housekeeping

1,078 mentions

Internet

365 mentions

Food & Dining

286 mentions

Breakfast

271 mentions

Languages spoken
  • English
  • Arabic
  • Burmese
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Korean
  • Malay
  • Spanish
  • Vietnamese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Bicycle rental [free]
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Private bathroom
  • Refrigerator
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wi-Fi [free]

Food and dining

Restaurants on site
Taste
  • Cuisine: Asian, International, Local
  • Menu: Buffet, A-la-carte

Location

170 Bencoolen Street, Bugis, Singapore, Singapore, 189657
Excellent
Location

8.6

Airports
  • Seletar Airport (XSP)
    12.8 km 20 min drive
  • Singapore Changi Airport (SIN)
    17.0 km 21 min drive
Public transportation
  • Rochor MRT Station
    260 m 4 min walk
  • Bugis Junction
    370 m
Hospital or clinic
  • Rochor Dental Clinic
    60 m
Shopping
  • Orchard Road
    1.6 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Orchard Road
    1.6 km
  • Singapore Flyer
    1.8 km
  • Sands Skypark Observation Deck
    2.0 km
  • Chinatown
    2.4 km
  • Gardens By The Bay
    2.4 km
  • Cloud Forest
    2.5 km
  • Singapore Botanic Gardens
    4.3 km
  • National Orchid Garden
    4.3 km
  • Universal Studios Singapore
    6.1 km
  • Singapore Zoo
    13.2 km
Nearby landmarks
  • Rochor Dental Clinic
    60 m
  • Shine Korea Supermarket
    70 m
  • Kwan Im Thong Hood Cho Temple
    70 m
  • Sri Krishnan Temple
    90 m
  • Kuan Yin Thong Hood Cho Temple
    100 m
  • The Bencoolen
    110 m
  • Deck Art Galery
    110 m
  • Hsinghai Art Association
    130 m
  • Ong's Clinic
    160 m
  • Sunshine Plaza
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center1.0 km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)25 SGD
  • Daily Internet/Wi-Fi fee0 SGD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors16
  • Number of restaurants1
  • Number of rooms 534
  • Room voltage220

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Ibis Singapore on Bencoolen Hotel from real guests

Provided by verified guests of Agoda
Cleanliness8.4
Facilities7.6
Location8.6
Room comfort and quality8.0
Service8.1
Value for money7.8
High score for Singapore
Rating
9+ Exceptional (1,795)
8-9 Excellent (2,144)
7-8 Very Good (3,264)
6-7 Good (1,344)
<6 Below Expectation (827)
Time of the year
Mar - May (2,477)
Jun - Aug (2,478)
Sep - Nov (2,236)
Dec - Feb (2,183)

Show reviews that mention 

Showing 9,374 verified guest comments
12345
10.0
Exceptional
Kae from Malaysia
Couple
Standard Queen Room With Extra Benefits
Stayed 4 nights in January 2023

Well located! Good stay!”

The hotel staff is friendly and welcomes us with a smile. I and my husband are very happy when we were able to check in as early as 1 pm. The room is clean and the bed is comfy. 5 min walk to Bugis street/mall/mrt. The hotel is just beside 7-Eleven. Very convenient! Breakfast was good. Will definitely choose this hotel again! Recommended!

Reviewed January 31, 2023

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Dear Kae, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are delighted to that you felt our staffs are friendly and approachable and pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Yours sincerely Sherlyn Tan

Responded March 21, 2023
Ibis Singapore on Bencoolen Hotel
10.0
Exceptional
Jun from Singapore
Couple
Standard Twin Bed Room
Stayed 1 night in January 2023

Nice location and cosy room”

The room is pretty small but the space is maximise to comfortness. Nice high bed though a bit small for single due to limited area in room.

Reviewed January 28, 2023

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Dear Jun, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience and we hope to have the pleasure of welcoming you back. Yours sincerely Sherlyn Tan

Responded March 21, 2023
Ibis Singapore on Bencoolen Hotel
10.0
Exceptional
Maria from Indonesia
Family with teens
Standard Room with Queen Bed
Stayed 3 nights in December 2022

A cool hotel”

Check in was easy and quick. They even let us got our room earlier, before the check in hour. Room are great and clean. Hotel is close to MRT and bus station.

Reviewed December 31, 2022

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Dear Maria, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn

Responded March 21, 2023
Ibis Singapore on Bencoolen Hotel
10.0
Exceptional
Cindy from Singapore
Family with young children
Standard King Room with Extra Benefits
Stayed 3 nights in August 2022

Very good place for family stay ”

We enjoyed our one week stay in Ibis Bencoolen, it is very well located with many shops and restaurants nearby, super close to public transport, room is nice and clean. Space is a bit tight but It is Singapore standard, will recommend and stay here again!

Reviewed September 02, 2022

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Dear Cindy, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience and we hope to have the pleasure of welcoming you back. Yours sincerely Sherlyn Tan

Responded March 21, 2023
Ibis Singapore on Bencoolen Hotel
10.0
Exceptional
Atitaya from Thailand
Couple
Standard Room with King Bed
Stayed 3 nights in November 2022

Good place Good location”

A room is clean. Great breakfast and good location. Easy to go every where nearst with MRT.

Reviewed November 27, 2022

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Dear Atitaya, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Wishing you a Merry Christmas and Happy New Year! Yours sincerely, Sherlyn Tan

Responded December 20, 2022
Ibis Singapore on Bencoolen Hotel
10.0
Exceptional
Wai from Malaysia
Family with young children
Standard Room with King Bed
Stayed 2 nights in July 2022

Perfect !”

Room is clean, and have everything you need. Staff are friendly and attentive. Location very strategic, in between 2 MRT station (walking distance 5-8 mins). A big food court at the back of the hotel. Will definitely be back there again.

Reviewed July 18, 2022

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Dear Wai, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience and we hope to have the pleasure of welcoming you back. Yours sincerely Sherlyn Tan

Responded March 21, 2023
Ibis Singapore on Bencoolen Hotel
10.0
Exceptional
Christopher from Canada
Family with young children
Standard King Room with Extra Benefits
Stayed 2 nights in August 2022

Excellent Location”

Nice clean hotel that’s close to the bus, MRT and easy to access all the major attractions. Lots of eating and shopping nearby as well.

Reviewed August 29, 2022

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Dear Christopher, Thank you for your review regarding of your stay here at ibis Singapore on Bencoolen. It is a pleasure to receive positive ratings for your recent stay with us. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.

Responded April 03, 2023
Ibis Singapore on Bencoolen Hotel
10.0
Exceptional
Filippo from Australia
Couple
Standard Room with Queen Bed
Stayed 7 nights in May 2022

Clean and Comfortable”

The Hotel is close to Sim Lim Tower and Sim Lim Square. Bencoolen and Jalan Besar MRT stations are each a few minutes walk away. Room is comfortable and clean and Staff helpful and friendly.

Reviewed June 05, 2022

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Dear Filippo, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is a pleasure to receive positive ratings for your recent stay with us. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Responded April 17, 2023
Ibis Singapore on Bencoolen Hotel
10.0
Exceptional
Evelyn from United States
Group
Standard Twin Bed Room
Stayed 5 nights in October 2022

Clean and convenience ”

Convenient to shopping, transportation, centrally located, affordable and very clean. We have stayed at IBIS for 5 years.

Reviewed November 03, 2022

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Dear Evelyn, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are delighted to that you felt our staffs are friendly and approachable, and pleased to hear that you enjoyed the convenient location of the hotel and found our guest rooms are clean. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Wishing you a Merry Christmas and Happy New Year! Yours sincerely Sherlyn Tan

Responded December 20, 2022
Ibis Singapore on Bencoolen Hotel
10.0
Exceptional
Cindy from Indonesia
Family with young children
Standard Room with King Bed
Stayed 1 night in August 2022

Good location”

The hotel is in a very convenient location, staffs are friendly and accommodating. The room is pretty standard for Singapore size, small but ok to move around, not good if you have many luggages.

Reviewed November 24, 2022

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Dear Cindy, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Wishing you a Merry Christmas and Happy New Year! Yours sincerely, Sherlyn Tan

Responded December 20, 2022
Ibis Singapore on Bencoolen Hotel
9.6
Exceptional
Mary from Philippines
Family with teens
Family Room
Stayed 1 night in July 2022

Good stay”

Hotel location is very accessible to hawker centers, bugis shops, mrt and bus. Transportation from airport - frm airport to hotel $20 est, hotel to airport SGD $17 Breakfast options - go to the Albert hawker station they have a lot of food options. Kopi and Tea is also a must. Yun Kaya Toast in the next bldg opens at 7:30am If you are looking for bread very early in the morning, there are shops in the mrt station that sells breads and pastries. Shopping - Bugis mall and flea market or take the Mrt to anywhere Dinner - walk 10 minutes to Arab street. This is across Bugis, just behind the Raffles Hospital Church/ temple - there is a Buddist and Hindu temple behind the hotel. Catholic church is about 10 minutes walk too Grocery - CS cold storage grocery is at the basement level of the capital land mall same level where you can take the bugis Mrt. It is behind the foodcourt

Reviewed July 18, 2022

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Dear Mary, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience and we hope to have the pleasure of welcoming you back. Yours sincerely Sherlyn Tan

Responded March 21, 2023
Ibis Singapore on Bencoolen Hotel
10.0
Exceptional
Patrick from Singapore
Business traveler
Standard Twin Bed Room
Stayed 1 night in February 2022

Great service from front desk and bell staff”

Extremely helpful, efficient and knowledgeable front desk staff to ensure a smooth stay from Ima, Nas and Esther. Also bell staff are always helpful and attentive in the lobby and driveway, immediately offering to help with bags and directing guests to the right person at front desk. Thank you very much !

Reviewed February 15, 2022

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Dear Patrick, We very much appreciate your comments regarding your stay at the Ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Thai Front Office Manager

Responded March 11, 2022
Ibis Singapore on Bencoolen Hotel
9.2
Exceptional
Joseph from New Zealand
Couple
Standard Room with King Bed
Stayed 6 nights in January 2023

Great Service & Location”

My wife and I from NZ had a great stay at Hotel Royal. Location is perfect - right in the heart of KL with shopping and food at your doorstep. We welcomed in the New Year with thousands of others 3 mins from our hotel. Thanks to housekeeping staff Fahad and reservation staff Flora, we had great service with Fahad providing an extra bottle of water and towel on request. No fuss. We used valet parking as well ($30MYR/entry) which was fantastic as there is no hotel parking unless you use the 3rd party valet parking. Easy checkin and checkout. Will stay here again. Good value for money. Recommend you book early to get good rates.

Reviewed January 15, 2023

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Dear Joseph, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are delighted to that you felt our staffs are friendly and approachable and pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Yours sincerely Sherlyn Tan

Responded March 21, 2023
Ibis Singapore on Bencoolen Hotel
10.0
Exceptional
Shirley from Malaysia
Group
Standard Twin Bed Room
Stayed 3 nights in August 2022

Value for money!”

Hotel location really accessible to nearby restaurants and malls and mrt. Rooms are clean and nice!

Reviewed September 05, 2022

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Dear Shirley, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience and we hope to have the pleasure of welcoming you back. Yours sincerely Sherlyn Tan

Responded March 21, 2023
Ibis Singapore on Bencoolen Hotel
10.0
Exceptional
PRADEEP from India
Family with teens
Standard Room with Queen Bed
Stayed 5 nights in January 2023

Value for money ”

Genuinely priced, good location, courteous staff and bfast was cool.

Reviewed January 16, 2023

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Dear Pradeep, hank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are delighted to that you felt our staffs are friendly and approachable and pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Yours sincerely Sherlyn Tan

Responded March 21, 2023
Ibis Singapore on Bencoolen Hotel
10.0
Exceptional
YAP from Malaysia
Couple
Standard Twin Bed Room
Stayed 2 nights in June 2022

Exceptional”

The room is clean & staff are friendly. And more importantly there are plenty of food choice around the area and convenient to travel other places.

Reviewed June 19, 2022

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Dear Yap, Thank you for your review regarding of your stay here at ibis Singapore on Bencoolen. It is a pleasure to receive positive ratings for your recent stay with us. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.

Responded April 03, 2023
Ibis Singapore on Bencoolen Hotel
10.0
Exceptional
Roshan from Australia
Business traveler
Standard Room with Queen Bed
Stayed 2 nights in May 2022

Perfect location and Satisfied”

Room was cleaned Location is excellent & Breakfast was enjoyable. close to transport and shopping areas.

Reviewed May 19, 2022

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Dear Roshan, Thank you for your review regarding your stay at the ibis Singapore on Bencoolen. It is a pleasure to receive positive ratings for your recent stay with us. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Responded April 17, 2023
Ibis Singapore on Bencoolen Hotel
10.0
Exceptional
Jonathan from Australia
Couple
Standard Room with Queen Bed
Stayed 3 nights in July 2022

Cozy and friendly staff”

The staffs were friendly and catered all our needs. Located in front of bus stn and near multiple mrt stns. There is food court nearby and lots of food including 24hr food. Very convenient.

Reviewed July 08, 2022

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Thank you for the great review and score!

Responded August 09, 2022
Ibis Singapore on Bencoolen Hotel
10.0
Exceptional
Tan from Indonesia
Couple
Standard Room with Queen Bed
Stayed 4 nights in October 2022

Hotel with good location ”

We stay 4 nights in here and very like room and wifi connection very fast. Will stay in here again

Reviewed October 14, 2022

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Dear Tan, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Wishing you a Merry Christmas and Happy New Year! Yours sincerely Sherlyn Tan

Responded December 20, 2022
Ibis Singapore on Bencoolen Hotel
10.0
Exceptional
Johann from Philippines
Group
Family Room
Stayed 4 nights in July 2022

Exceptional”

Booked a family room for 3 adults and was clean and funtional. Bed was comfortable and bathroom was clean.

Reviewed July 31, 2022

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Dear Johann, Thank you for your review regarding of your stay here at ibis Singapore on Bencoolen. It is a pleasure to receive positive ratings for your recent stay with us. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.

Responded April 03, 2023
Ibis Singapore on Bencoolen Hotel
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