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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Escape to the luxury of InterContinental Phu Quoc Resort. Enjoy stunning ocean and mountain views, Asian therapies at the wellness center, innovative dining, and a rooftop bar. Perfect for relaxation and adventure. The InterContinental Phu Quoc Long Beach Resort is a beachfront resort in Duong To, Phu Quoc Island. Enjoy luxury amenities including a pool with stunning views, a hot spring bath, and an exclusive nightclub. The air-conditioned rooms offer spacious balconies/terraces, complimentary Wi-Fi, and invigorating showers. Select rooms offer mesmerizing views of the beach, gardens, or ocean. With a private beach and exciting tours available, this resort is perfect for two travelers seeking comfort, adventure, and tranquility. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
250 meters to Long Beach
Top Value
Check-in [24-hour]
When you’re ready to travel again, we’ll be ready to welcome you
Front desk [24-hour]
Airport transfer
Bicycle rental
Valet parking
Swimming pool [indoor]
Kids club
Shuttle service
Free Wi-Fi in all rooms!
19 travelers have booked today.
Based on 2,454 verified reviews
9.5
9.5
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8.9
Location rating score
Value for money | 9.2 |
Distance to city center | 20 km |
Location rating | 8.9 |
Nearest airport | Phu Quoc International Airport (PQC) |
Distance to airport | 5.9 km |
What type of non-water sports and outdoor activities are available at InterContinental Phu Quoc Long Beach Resort?
InterContinental Phu Quoc Long Beach Resort features non-water sport and outdoor activities such as bicycle rental, and hiking trails for you to take pleasure in while lounging here.
Does InterContinental Phu Quoc Long Beach Resort have a fitness center?
InterContinental Phu Quoc Long Beach Resort offers free 24-hour fitness center that is fittingly located at the tip of your finger, allowing you to get your daily exercise in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.
Does InterContinental Phu Quoc Long Beach Resort provide laundry services?
Yes! InterContinental Phu Quoc Long Beach Resort offers laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.
Does InterContinental Phu Quoc Long Beach Resort provide dry cleaning services?
Yes! InterContinental Phu Quoc Long Beach Resort features dry cleaning service that is accessible all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.
What actions does InterContinental Phu Quoc Long Beach Resort take in terms of hygiene, safety, and cleanliness?
InterContinental Phu Quoc Long Beach Resort meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well equipped with doctor/nurse on call, staff trained in safety protocol, and first aid kit for increased safety precautions and hygiene protocols.
Are there ATM on-site at InterContinental Phu Quoc Long Beach Resort?
Yes! The perks of staying at InterContinental Phu Quoc Long Beach Resort include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your trip.
When was InterContinental Phu Quoc Long Beach Resort built?
InterContinental Phu Quoc Long Beach Resort was built in 2018.
What payment cards are accepted at InterContinental Phu Quoc Long Beach Resort?
Enjoy the benefit of simple payment at InterContinental Phu Quoc Long Beach Resort which accepts up to 8, with payment card options consisting of Visa, Discover Card, Cash, American Express, UnionPay, and MasterCard.
What is the typical rating that past Group travelers have given to InterContinental Phu Quoc Long Beach Resort?
Verified group travelers that have stayed at this property have given InterContinental Phu Quoc Long Beach Resort an average rating of 9.2. You can look up more in depth customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
What time is check-in and check-out at InterContinental Phu Quoc Long Beach Resort?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.
Experience Luxury and Tranquility at InterContinental Phu Quoc Long Beach Resort
Nestled on the stunning Phu Quoc Island in Vietnam, InterContinental Phu Quoc Long Beach Resort offers a truly luxurious and unforgettable experience. With its prime location just 15 minutes away from the airport, this 5-star resort provides convenience and easy access for travelers. Built in 2018, the resort boasts 459 beautifully designed rooms, ensuring a comfortable and enjoyable stay for every guest.
Check-in at InterContinental Phu Quoc Long Beach Resort begins at 03:00 PM, allowing guests ample time to settle in and start their vacation in style. The check-out time is until 12:00 PM, providing a leisurely departure for guests to make the most of their stay. The hotel's child policy is also family-friendly, as children between the ages of 4 to 11 can stay free of charge, making it an ideal choice for families seeking a memorable getaway.
The resort's location, just 20 km away from the city center, offers a serene and peaceful atmosphere, away from the hustle and bustle of the city. Guests can enjoy the tranquility of the pristine Long Beach, which is just steps away from the resort. Whether you're looking to relax by the pool, indulge in a spa treatment, or explore the island's natural beauty, InterContinental Phu Quoc Long Beach Resort provides the perfect base for an unforgettable vacation. Soak up the sun, take a dip in the crystal-clear waters, and experience the ultimate luxury at this exquisite resort.
Endless Entertainment at InterContinental Phu Quoc Long Beach Resort
At InterContinental Phu Quoc Long Beach Resort, the fun never stops with an impressive array of entertainment facilities to keep guests entertained throughout their stay. Whether you're looking for relaxation or excitement, this resort has it all.
Indulge in a shopping spree at the on-site shops, where you can find everything from local handicrafts to designer brands. After a day of exploring, unwind with a refreshing drink at the bar, where expert mixologists will craft the perfect cocktail to suit your taste. For those seeking a lively night out, the resort's nightclub is the place to be, with pulsating music and a vibrant atmosphere.
Pamper yourself at the luxurious spa, where skilled therapists will melt your stress away with a soothing massage. Take a dip in the hot tub or unwind in the sauna to rejuvenate your body and mind. The resort's beautifully landscaped garden offers a tranquil retreat, perfect for a leisurely stroll or simply enjoying the serene surroundings.
If you're in the mood for some friendly competition, head to the games room for a round of billiards or table tennis. Alternatively, gather with fellow guests at the shared lounge/TV area to catch up on your favorite shows or engage in lively conversations. Don't forget to visit the gift/souvenir shop to pick up a memento of your unforgettable stay.
With such a wide range of entertainment facilities, InterContinental Phu Quoc Long Beach Resort ensures that every guest's stay is filled with excitement, relaxation, and unforgettable memories.
A Haven for Sports Enthusiasts at InterContinental Phu Quoc Long Beach Resort
Indulge in a world of sports and fitness at InterContinental Phu Quoc Long Beach Resort. This luxury resort offers an array of top-notch sports facilities that cater to all kinds of interests and preferences.
For those seeking a refreshing swim, the resort boasts both an indoor and outdoor pool, providing the perfect setting to relax and unwind. The private beach is also a haven for beach lovers, offering a serene and picturesque environment to soak up the sun or enjoy a leisurely stroll along the shore.
Fitness enthusiasts will be delighted by the well-equipped fitness center, open 24 hours a day, allowing guests to maintain their workout routine at any time. The resort also offers a yoga room, where guests can find their inner peace through invigorating yoga sessions.
Water sports enthusiasts can dive into a world of excitement with the resort's non-motorized water sports activities, including snorkeling, canoeing, and even fishing. Explore the vibrant marine life or embark on an adventurous canoe ride, immersing yourself in the beauty of Phu Quoc Island.
For those who prefer land-based activities, the resort offers hiking trails that wind through the lush surroundings, providing a chance to reconnect with nature and enjoy breathtaking views. Additionally, a dart board is available for friendly competitions and entertainment.
With its diverse range of sports facilities, InterContinental Phu Quoc Long Beach Resort ensures that guests have an unforgettable stay filled with fun, adventure, and relaxation.
Convenience at Your Fingertips: InterContinental Phu Quoc Long Beach Resort's Top-notch Facilities
InterContinental Phu Quoc Long Beach Resort goes above and beyond to ensure that guests have a convenient and hassle-free stay. With a wide range of facilities and services, this resort caters to every need and desire.
Whether you need something in the middle of the night or during the day, the 24-hour room service is always ready to serve you. The laundry service and dry cleaning facilities ensure that your clothes are always fresh and clean, while the daily housekeeping keeps your room tidy and organized. For added peace of mind, safety deposit boxes are available to store your valuable belongings.
The concierge is at your service, ready to assist with any requests or recommendations you may have. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. For those who smoke, there is a designated smoking area available.
Additionally, the resort offers express check-in/check-out, luggage storage, and a convenience store for your convenience. If you need to do some laundry during your stay, the laundromat is available for your use. With these top-notch convenience facilities, InterContinental Phu Quoc Long Beach Resort ensures that your stay is as convenient and comfortable as possible.
Convenient Transport Facilities at InterContinental Phu Quoc Long Beach Resort
InterContinental Phu Quoc Long Beach Resort offers a range of transport facilities to ensure a seamless and hassle-free stay for its guests. The resort provides airport transfer services, allowing guests to arrive and depart with ease. Whether you are arriving from afar or heading back home, the resort's dedicated team will ensure a smooth and comfortable journey.
In addition to airport transfers, the resort offers a variety of transport options for guests to explore the beautiful island of Phu Quoc. From guided tours to car hire services, guests have the flexibility to discover the island at their own pace. For those who prefer not to drive, the resort also provides a shuttle service, making it convenient to visit nearby attractions and explore the local area.
Moreover, InterContinental Phu Quoc Long Beach Resort offers valet parking for guests who choose to bring their own vehicles. For those who prefer to use a taxi service, the resort can arrange reliable and efficient transportation. Additionally, the resort provides onsite car parking facilities, although charges may apply. With these comprehensive transport facilities, guests can enjoy the utmost convenience and flexibility during their stay at InterContinental Phu Quoc Long Beach Resort.
Indulge in Culinary Delights at InterContinental Phu Quoc Long Beach Resort
At InterContinental Phu Quoc Long Beach Resort, guests can embark on a culinary journey like no other. With a variety of dining facilities available, there is something to satisfy every palate.
Start your day off right with a delectable breakfast buffet, offering a wide range of options to suit all tastes. From freshly baked pastries to made-to-order omelettes, you'll find everything you need to fuel up for a day of exploration.
For those looking for a quick pick-me-up or a casual bite, the coffee shop is the perfect spot. Sip on a freshly brewed cup of coffee while indulging in a selection of pastries and light snacks.
When it comes to lunch or dinner, the resort's restaurant is a must-visit. Immerse yourself in a vibrant atmosphere as you savor a diverse menu featuring both local and international dishes. From traditional Vietnamese delicacies to international favorites, there is something to please every palate.
If you prefer to dine in the comfort of your own room, take advantage of the 24-hour room service. Enjoy a delicious meal or a midnight snack delivered right to your doorstep.
For those who enjoy cooking their own meals, the resort also offers BBQ facilities. Gather your loved ones and enjoy a fun-filled evening grilling your favorite meats and vegetables.
With daily housekeeping and grocery deliveries available, you can rest assured that all your dining needs will be taken care of during your stay at InterContinental Phu Quoc Long Beach Resort. So whether you're craving a hearty breakfast, a quick coffee, a gourmet dinner, or a private BBQ, the resort's dining facilities have got you covered.
Luxurious and Spacious Rooms at InterContinental Phu Quoc Long Beach Resort
Discover a wide range of luxurious and spacious rooms at InterContinental Phu Quoc Long Beach Resort. From the elegant 1 Bedroom Residence to the breathtaking 2 Bedroom Residence Ocean View, there is a perfect accommodation option for every traveler.
Indulge in comfort and style with the 1 King Classic, featuring a generous 49 square meters of space. For those seeking stunning ocean views, the 1 King Classic Ocean View Balcony offers the perfect retreat. The 2 Single Classic and 2 Single Classic Ocean View Balcony rooms are ideal for friends or family traveling together, providing ample space and modern amenities.
When you book your stay at InterContinental Phu Quoc Long Beach Resort through Agoda, you can enjoy the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can browse through the various room options, compare prices, and secure your reservation with just a few clicks. Take advantage of Agoda's exclusive deals and discounts to make your stay at InterContinental Phu Quoc Long Beach Resort even more memorable.
Discover the Charm of Duong To in Phu Quoc Island
Nestled on the stunning Phu Quoc Island in Vietnam, Duong To is a charming and vibrant neighborhood that offers a perfect blend of natural beauty, cultural attractions, and a laid-back island vibe. Located just a short distance from the InterContinental Phu Quoc Long Beach Resort, Duong To is an ideal base for exploring the island's many wonders.
One of the highlights of Duong To is its pristine beaches, with crystal-clear waters and powdery white sand. Take a leisurely stroll along the Long Beach, also known as Bai Truong, and soak up the sun while enjoying breathtaking views of the turquoise sea. For those seeking adventure, Duong To is also home to numerous water sports activities, such as snorkeling, scuba diving, and kayaking.
Beyond the beach, Duong To offers a glimpse into the local culture and traditions of Phu Quoc. Visit the vibrant Duong To Night Market, where you can sample a variety of delicious street food, shop for souvenirs, and immerse yourself in the lively atmosphere. Don't miss the chance to try the island's famous seafood dishes, such as grilled squid and fresh fish, which are abundant in this area.
With its stunning natural beauty, cultural attractions, and delicious cuisine, Duong To in Phu Quoc Island is a must-visit destination. Whether you're seeking relaxation on the beach or looking to explore the local culture, Duong To has something for everyone. Stay at the InterContinental Phu Quoc Long Beach Resort and experience the best of this enchanting neighborhood.
Convenient Transportation Options from Phu Quoc Airport to InterContinental Phu Quoc Long Beach Resort
Located on the picturesque island of Phu Quoc in Vietnam, InterContinental Phu Quoc Long Beach Resort offers a luxurious and idyllic retreat for travelers. Upon arriving at Phu Quoc International Airport, guests have several convenient transportation options to reach the resort, which is situated in Duong To, just a short distance away.
One of the easiest ways to get to InterContinental Phu Quoc Long Beach Resort from the airport is by taking a taxi. Taxis are readily available outside the terminal, and the journey to the resort takes approximately 15 minutes. This option offers a hassle-free and comfortable ride, allowing guests to sit back and enjoy the scenic views of Phu Quoc Island.
For those who prefer a more budget-friendly option, there are also shared shuttle services available. These shuttles operate on a fixed schedule and provide an affordable transportation solution. Guests can simply book their seats in advance and enjoy a convenient transfer from Phu Quoc Airport to the resort. The shuttle service typically takes around 20 minutes, depending on traffic conditions.
A Gastronomic Journey Awaits
Indulge in a culinary adventure right at your doorstep with InterContinental Phu Quoc Long Beach Resort's surrounding restaurants. From the authentic Korean flavors of Le Seoul by SikGaek to the delectable Italian dishes at Ricordo Restaurant, there is something to satisfy every palate. For a taste of local Vietnamese cuisine, head to NO1| NGON OTTO - Vietnamese Cuisine & Seafood Restaurant, where you can savor traditional dishes bursting with flavors. Okei Bistro offers a fusion of Asian and Western cuisines, while INK 360 Rooftop Bar provides breathtaking panoramic views alongside innovative cocktails. Craving some French pastries or a cup of aromatic coffee? Look no further than 66 PARIS COFFEE TEA HOUSE. Other dining options include Shack, Oku - Regent Phu Quoc, Local restaurant, and Food Exchange Restaurant, each offering their own unique culinary experiences. With such a diverse range of dining choices, your taste buds are in for a treat during your stay at InterContinental Phu Quoc Long Beach Resort.
Luxury at an Affordable Price: Experience InterContinental Phu Quoc Long Beach Resort
Discover a world of luxury and tranquility at InterContinental Phu Quoc Long Beach Resort, where the average price of a room is $216. Situated on the stunning Phu Quoc Island in Vietnam, this resort offers an unrivaled experience that combines opulence, natural beauty, and warm hospitality.
Compared to the average price of a hotel room in Phu Quoc Island, which is $65, InterContinental Phu Quoc Long Beach Resort provides exceptional value for money. With its breathtaking beachfront location, lavish accommodations, and world-class amenities, this resort offers an unforgettable stay that is worth every penny.
Indulge in the spacious and elegantly designed rooms, featuring modern amenities and stunning views of the ocean or lush gardens. Take a refreshing dip in the infinity pool, unwind at the luxurious spa, or savor exquisite culinary delights at the resort's restaurants. Whether you're seeking a romantic getaway, a family vacation, or a rejuvenating retreat, InterContinental Phu Quoc Long Beach Resort offers a truly memorable experience at a price that won't break the bank.
A Wonderful Stay at InterContinental Phu Quoc Long Beach Resort
InterContinental Phu Quoc Long Beach Resort has received rave reviews from its satisfied guests. With its stunning beachfront location, this resort offers a perfect getaway for both couples and families. Guests have praised the resort for its wonderful breakfast, clean beach, and great pool, making it an ideal choice for a relaxing vacation.
One of the standout features of this resort is its helpful and friendly staff. Guests have consistently mentioned how the staff went above and beyond to ensure a memorable stay, making them feel welcomed from the moment they arrived. The resort's rooms have also been highly praised for their cleanliness and convenience.
The InterContinental Phu Quoc Long Beach Resort is not only known for its exceptional service, but also for its beautiful property. With its picturesque surroundings and well-maintained facilities, guests have described the resort as a stunning paradise. Families with children have particularly enjoyed their stay, as the resort offers a great environment for family gatherings.
In addition to the resort's amenities, guests have also highlighted the well-equipped gym as a standout feature. Fitness enthusiasts have appreciated the opportunity to maintain their workout routine while enjoying their vacation.
Overall, guests have thoroughly enjoyed their stay at the InterContinental Phu Quoc Long Beach Resort, praising its wonderful breakfast, friendly staff, beautiful property, and convenient location. Whether you're looking for a romantic escape or a family holiday, this resort is sure to provide an unforgettable experience.
An Exquisite Oasis of Luxury and Excellence
InterContinental Phu Quoc Long Beach Resort is a true gem nestled on the pristine shores of Phu Quoc Island, Vietnam. With an impressive overall rating of 9.2, this resort has consistently exceeded the expectations of its guests, leaving them in awe of its impeccable service and stunning facilities.
One of the standout features of this resort is its exceptional value for money, with a remarkable rating of 9.1. Guests are delighted by the incredible experiences and amenities offered at InterContinental Phu Quoc Long Beach Resort, all at a reasonable price. Whether it's indulging in a relaxing spa treatment, savoring delectable cuisine at one of the resort's exquisite restaurants, or simply lounging by the pool with a refreshing cocktail, guests can truly enjoy a luxurious escape without breaking the bank.
The resort's facilities have also received glowing reviews, with a remarkable rating of 9.4. From the moment guests step foot into the grand lobby, they are greeted with a sense of elegance and sophistication. The resort boasts a range of world-class amenities, including a stunning infinity pool overlooking the azure waters of the Gulf of Thailand, a state-of-the-art fitness center, and a captivating beachfront where guests can unwind and soak up the sun. With such exceptional facilities, it's no wonder that InterContinental Phu Quoc Long Beach Resort has become a sought-after destination for discerning travelers.
Moreover, the resort's commitment to cleanliness is evident in its impressive rating of 9.4. Guests consistently praise the immaculate condition of the rooms and public areas, ensuring a comfortable and hygienic stay. The resort's meticulous attention to detail and high standards of cleanliness contribute to a truly unforgettable experience for every guest.
While the resort is nestled in a tranquil location, it still receives a commendable rating of 8.8 for its proximity to key attractions. Guests can easily explore the island's natural wonders, vibrant markets, and cultural sites, all within a short distance from the resort. The attentive and knowledgeable staff, who have earned a remarkable rating of 9.4 for their exceptional performance, are always on hand to assist guests in making the most of their time on the island.
InterContinental Phu Quoc Long Beach Resort is a haven of luxury and excellence, where guests can immerse themselves in a world of unparalleled beauty and hospitality. With its outstanding value, remarkable facilities, impeccable cleanliness, convenient location, and exceptional staff performance, this resort truly stands out as a top choice for those seeking an unforgettable escape in Phu Quoc Island, Vietnam.
Exceptional9.5
Facilities
Excellent8.9
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Breakfast varies either buffet or a la carte depending on the day. Please contact the property for more information.
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10 most recent verified ratings received by the property
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Airport transfer
Private beach
Free Wi-Fi in all rooms!
Hot tub
I went on a prenatal trip and visited the Phu Quoc Intercontinental.”
I have read many reviews on blogs and even joined the Pukuko Cafe, but this accommodation was just perfect for me. First of all, the staff were very friendly and quick to bring things like water and towels when requested. Before entering the accommodation, I bought 4kg of mangoes and when I asked for a knife for eating, they immediately brought one and even asked what I needed it for. The swimming pool is spacious and nice. The water depth is the same at 1.2m and the bungalows and sun loungers are placed very comfortably. When you take a seat, the staff bring all the towels, so there's no need to bring them from your room. The meals at the restaurant were also very satisfying. Especially the seafood. It's great to watch the sunset, but having a meal while looking at the sea during lunchtime is also fantastic. Be sure to try the Pad Thai and fried shrimp. I went on a prenatal trip, so I didn't do any sightseeing outside the hotel. Sometimes I walked on the beach or went swimming. On the first day of my trip, I got off the plane and got a massage outside, but I had back pain, so I went to the Hanspa inside the hotel and got healed. It was so relaxing and nice to have a spa in a separate building, and they even recommended organic oil instead of fragrant oil for pregnant women. It's only been a day since I came back from my trip, but I already miss it so much. I've been to many places in Vietnam, but this was my first time in Pukuko and the hotel was just amazing.
Xin chao, Thank you so much for your review of our resort. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words with them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely, Ghislaine Le General Manager
"Great service and excellent staff attitude"”
My friend and I had a wonderful time at the InterContinental hotel. Although check-in time was at 3 pm, we arrived at 1 pm and were able to check-in right away. Despite the rainy weather during most of our stay, we were able to enjoy many activities offered by the hotel such as painting classes, yoga, kickboxing, cooking, cycling, and most of them were free. I had many interesting experiences. The staff was extremely professional, always smiling and providing the best quality service. I was particularly impressed by the chef at the Ombra poolside restaurant who greeted us at our table and offered us a plate of fruit. The pasta and pizza were especially delicious and reasonably priced. The hotel's swimming pool and gym were also very nice. Although breakfast did not have a wide variety of dishes, it was very delicious. I will definitely recommend the InterContinental to my friends and will come back here. Thank you to the entire hotel staff for making my stay wonderful.
Xin chao, Thank you so much for your review of our resort. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words with them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely, Ghislaine Le General Manager
5 nights of wonderful stay”
We found the Intercontinental Phu Quoc to have been a wonderful stay. We ate mostly at the Intercon and found the food and drinks to be good. Lava restaurant is a good place for steak and seafood. We had in room dining most nights as our daughter was not feeling well and a had a very high fever. Intercon staff helped to arrange for a Doctor to visit. The Doctor is very good and got her the medication required. You can stay safely and comfortably at the Intercon, even if you are not well, they will help to arrange for a Doctor or whatever you may require. The staff is the best, Mr Anh who is the Rec supervisor was brilliant and ensuring that we had whatever info or assistance.
Xin chao, Thank you so much for your review of our resort. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words with them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely, Ghislaine Le General Manager
A Tale of Two Breakfasts”
My stay at the Intercontinental Phu Quoc offered a mixed bag of delights and disappointments. The resort's shining star is its immaculate beachfront, which beckons with spotless sands. Pros: - **Pristine Beach**: The beach was exceptionally clean, well-maintained, and simply a slice of paradise. Cons: - **Local Flavor Missing**: A significant letdown was the absence of local Vietnamese cuisine. For a resort planted in the heart of Phu Quoc's rich culinary landscape, this was a missed opportunity to showcase the vibrant local gastronomy. - **Check-In Process**: The journey began with a check-in process that could only be described as underwhelming, lacking the seamless and hospitable welcome expected from a property of this stature. - **Staff Service**: Across the board, from front desk to facilities, the staff seemed to be playing catch-up with the standards one would associate with the Intercontinental brand. - **Buffet Breakfast Bedlam**: The breakfast buffet experience was akin to entering the arena of the hunger games, with a 'crazily busy' atmosphere that turned what should be the most tranquil meal of the day into an intense foraging mission. The Sea Shack's additional breakfast service was a much-needed reprieve, offering the peaceful morning repast one dreams of. This delightful alternative highlighted what the main buffet could be, and frankly, should be. Intercontinental, please take this as a hearty recommendation to make the Sea Shack experience a permanent fixture. #### Conclusion: While the natural allure of the Intercontinental Phu Quoc is indisputable, the overall guest experience falls short on several fronts. It's in the fine details of service and the celebration of local flavors where the resort could stand to elevate its game. The Sea Shack's breakfast was a testament to the potential of what the resort could offer, and I can only hope that such feedback steers them towards making this a mainstay. Here's to hoping for improvements that would match the grandeur of the setting on my next visit.
Xin chào Jame, Thank you for choosing Intercontinental Phu Quoc Long Beach Resort and taking the time to share your constructive feedback on our services. As noticed from your comment, we are delighted to know you loved our beautiful and clean beach. Moreover, the Breakfast Buffet at the beachfront SeaShack offered you a truly tranquil ambiance and was more enjoyable. We also advised our valued guests about this restaurant for breakfast when having a high volume of guests during high season and public holidays, apart from our all-day dinning Sora & Umi restaurant. We sincerely apologize for some issues that you encountered that might have impacted your overall experience with us. We will continue to work towards delivering the excellence of services that one comes to expect from an InterContinental resort. We hope to have another chance to welcome you back whenever your travels bring you back to Phu Quoc Island for a more enjoyable experience with us. Best regards, Van Vu Resor
Great Resort!”
This is a great resort. The rooms are big and cozy and well-maintained. The buffet breakfast is one of the biggest I've experienced in my world travels and has great choices of food both Asian and Western. The resort grounds are beautiful and kept very clean. The pools are big and fun. The kids pool with the water slide kept my daughter entertained for hours. She didn't even want to go to the big water park since she had the kids pool area at the resort! The beach is very scenic and the staff do well to keep it clean. Three issues: there isn't much to do around the resort yet, but it looks like a complex with the potential for shops, bars, and restaurants is being built next to it; the bed could be a bit softer (needs a pillow top, considering the cost of the place), and it needs a sauna and steam room in the gym area (being an expensive 5-star resort, not sure why they didn't build a sauna/steam room as this should be standard in a place like this). Overall, it was a great stay. Would love to come back.
Xin Chao, Thank you so much for your review of our resort. We trust you had a comfortable stay with us. I'd like to personally thank you for the review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely, OLIVER HORN GENERAL MANAGER