Newly renovated

Kobe Marriott Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1-3-5 Higashikawasaki-cho, Chuo-ku, Sannomiya, Kobe, Japan, 650-0044

Highlights

Ideal location

- Within walking distance to Kobe Harborland, Mosaic, Chinatown and near...

Love this hotel full of facilities and near restaurants
Great food & dining

- 17th‑floor sky restaurant offers mountain and sea views, and a nearby...

Love this hotel full of facilities and near restaurants
Great nearby transport

- Close to JR Kobe Station with easy connections to Himeji, Osaka and Ko...

Close to JR station and other spots.
Top value

- Good value for money noted by several guests: affordable rates, big ro...

Big space for small price.
Highly rated by business travelers

Nice for work and holiday!

Facilities

Free Wi-Fi

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Sauna

Luggage storage

About us

Kobe Marriott Hotel (operated by JW Marriott) places two travelers in the heart of Sannomiya, steps from Kobe Station and Harborland’s waterfront shopping, dining and the festive Kobe Luminarie. Spacious, air‑conditioned rooms include in‑room safes, refrigerators and refreshing showers; select rooms offer city, harbor or mountain views. Unwind in the tranquil sauna, enjoy Japanese and international dishes at the on-site restaurant, or grab barista-quality coffee in the café; room service and easy transit to Chinatown and Mount Rokko make exploring effortless. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Kobe are being booked every minute!
  • All in all, this hotel is very much recommended.
    Andrew
    Philippines
  • Given Mountain View 15th floor and the view is terrific.
    TEE
    Singapore
  • Love this hotel full of facilities and near restaurants
    BENCHAPHON
    Thailand
  • Free upgrade to deluxe room, clean and comfortable
    PUI Y.
    中國香港
  • Near tourist area and lots of restaurant nearby
    BENCHAPHON
    ไทย
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Nearest transportation options

•

Harborland Subway Station is within 0.14 km

•

Kobe Train Station is within 0.22 km

See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
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There are 82 places in walking distance!

Parking
Available
Walkable places
Kobe Harborland
10 m
University of Hyogo
40 m
Kobe Harborland Onsen Manyo Club
130 m
Kobe Gas Light Street (Ampan Man Street)
190 m
PLiCO Kobe
200 m
Popular landmarks
Kobe Port Tower
730 m
Meriken Park
840 m
Chinatown (Nankinmachi)
1.3 km
Sannomiya Center Gai Shopping Street
2.0 km
Ikuta Shrine
2.0 km
Closest landmarks
Harbor Park
230 m
Bicycle Parking
230 m
Umie Parking
310 m
Kobe Cruise Concerto
400 m
Romantic Concerto
420 m

Good to know

Value for money8.2
Distance to city center3.3 km
Location rating8.8
Nearest airportKobe Airport (UKB)
Distance to airport6.4 km

Select your room

1/10

Club King, Concierge Lounge Access, Club Guest Room, 1 King

27 m²/291 ft²
Max 2 adults
1 king bed

9.2

Exceptional

Room comfort
Electric kettle
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
TV [flat screen]
Air conditioning
1/7

King Room, Guest room, 1 King

26 m²/280 ft²
Max 2 adults
1 king bed

9.7

Exceptional

Room comfort
Electric kettle
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
TV [flat screen]
Air conditioning
1/6

Club Twin, Concierge lounge access, Club Guest room, 2 Twin

36 m²/388 ft²
Max 2 adults
2 single beds
Electric kettle
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
TV [flat screen]
Air conditioning
1/5

Deluxe Twin, Deluxe Guest room, 2 Double

36 m²/388 ft²
Max 4 adults
2 double beds
Fits groups

8.7

Excellent

Room comfort
Electric kettle
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
TV [flat screen]
Air conditioning
1/4

Twin Room, Guest room, 2 Twin

27 m²/291 ft²
Max 2 adults
2 single beds

9.7

Exceptional

Room comfort
Electric kettle
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Satellite/cable channels
Streaming service like Netflix
Telephone
TV
TV [flat screen]
Air conditioning
1/5

King Room

26 m²/280 ft²
Max 2 adults
Bathtub
Hair dryer
Shower
Towels
TV
Air conditioning
Slippers
Refrigerator
Non-smoking
1/5

Triple Room

36 m²/388 ft²
Max 3 adults
Bathtub
Hair dryer
Shower
Towels
TV
Air conditioning
Slippers
Refrigerator
Non-smoking
1/5

Deluxe Twin Room

36 m²/388 ft²
Max 4 adults
Bathtub
Hair dryer
Shower
Towels
TV
Air conditioning
Slippers
Refrigerator
Non-smoking
1/5

Deluxe Triple Room

39 m²/420 ft²
Max 3 adults
Bathtub
Hair dryer
Shower
Towels
TV
Air conditioning
Slippers
Refrigerator
Non-smoking
1/5

Club King Room

26 m²/280 ft²
Max 2 adults
Bathrobes
Bathtub
Hair dryer
Mirror
Shower
Towels
TV
Air conditioning
Slippers
Refrigerator
Non-smoking

Frequently asked questions

While remaining at Kobe Marriott Hotel, indulge in your morning or evening wander at nearby park which include West Tachibana Park, Meriken Park, and Shimoyamate Park.

Verified past guests that have stayed at Kobe Marriott Hotel had an average nightly stay of 2 nights at this property.

Kobe Marriott Hotel's most popular month where verified guests have stayed the most is in November.

Past solo travelers that have stayed at this property have given Kobe Marriott Hotel an average rating of 8.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given Kobe Marriott Hotel an average rating of 8.1. You can look up on more specific customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Verified group travelers that have stayed at this property have given Kobe Marriott Hotel an average rating of 8.4. You can check out more comprehensive customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

Kobe Marriott Hotel’s neighborhood is Chinatown which comprises of popular restaurants such as FISHERMAN'S MARKET, Sandaya, and BRASILIANO.

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More about Kobe Marriott Hotel

More about Kobe Marriott Hotel

Kobe Marriott Hotel

The range of services provided by Kobe Marriott Hotel ensures all travelers get the most out of their stay. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Guestrooms at Kobe Marriott Hotel are fitted with all the amenities travelers need. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. Kobe Marriott Hotel also provides a hair dryer in some of its bathrooms for your convenience.


Around the property

This is your chance to explore all that Kobe has to offer. Whatever you may be looking to buy on your trip to Kobe, chances are you'll find it at Kobe Harborland located 9 m away.

Show less

Amenities and facilities

Very good7.9

Facilities

Languages spoken
  • English
  • Japanese
  • Korean
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Sauna
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Shrine
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [on-site]

Food and dining

Restaurants on site
グリルテーブル ウィズ スカイバー
  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte
中国料理 マンダリンコート
  • Cuisine: Chinese
ハーバーカフェ オールデイダイニング
  • Cuisine: International
  • Menu: Buffet
然荘
  • Cuisine: Japanese
  • Menu: Buffet

Location

1-3-5 Higashikawasaki-cho, Chuo-ku, Sannomiya, Kobe, Japan, 650-0044

Excellent8.8

Location

Airports
  • Kobe Airport (UKB)
    6.4 km 18 min drive
  • Kansai International Airport (KIX)
    27.8 km 1.1 hour drive
Public transportation
  • Harborland Subway Station
    140 m 1 min walk
  • Kobe Train Station
    220 m
Hospital or clinic
  • Kobe Hakuai Hospital
    530 m
Shopping
  • Kobe Harborland
    10 m
Convenience store
  • 7 Eleven
    260 m
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Kobe Harborland
    10 m
  • Kobe Port Tower
    730 m
  • Meriken Park
    840 m
  • Chinatown (Nankinmachi)
    1.3 km
  • Sannomiya Center Gai Shopping Street
    2.0 km
  • Ikuta Shrine
    2.0 km
  • Kobe Kitano Museum (Ijinkan-gai)
    2.7 km
  • Kobe Nunobiki Herb Gardens
    3.1 km
  • Kobe Oji Zoo
    4.7 km
  • Kobe Animal Kingdom
    4.7 km
Nearby landmarks
  • Kobe Harborland
    10 m
  • University of Hyogo
    40 m
  • Kobe Harborland Onsen Manyo Club
    130 m
  • Harborland Subway Station
    140 m
  • Kobe Gas Light Street (Ampan Man Street)
    190 m
  • PLiCO Kobe
    200 m
  • Koyo
    210 m
  • Kobe Train Station
    220 m
  • Harbor Park
    230 m
  • Kobe Harborland umie
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Children 3-12 years old will be charged for breakfast at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 12:00
Getting around
  • Distance from city center: 3.3 km
  • Travel time to airport (minutes): 36
Extras
  • Breakfast charge (unless included in room price): 3800 JPY
The property
  • Year property opened: 1992
  • Number of floors: 17
  • Room voltage: 100
  • Most recent renovation: 2025
  • Non-smoking rooms/floors: yes
  • Number of restaurants: 3
  • Number of bars/lounges: 1
  • License Id / Local Tax ID/ Entity Name: 0312003
Parking
  • Daily parking fee: 1500 JPY

Reviews of Kobe Marriott Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 3.6
  • 9.2
  • 4.0
  • 6.0
  • 10
  • 10
  • 8.0
  • 8.0
  • 9.2

Most recent

From 2,065 reviews

  • Cleanliness score 8.3 out of 10
  • Facilities score 7.9 out of 10
  • Location score 8.8 out of 10 and is a high score in Kobe
  • Room comfort and quality score 7.6 out of 10
  • Service score 8.5 out of 10
  • Value for money score 8.2 out of 10

Review summary

Powered by OpenAI

This hotel's location near Kobe station and the Harborland area is highly appreciated by guests. Service provided by staff is excellent and rooms are spacious, comfortable and inviting. Location is also convenient for transportation. The restaurant is praised for its great food.

WiFi reported slow and unreliable. Slight inconvenience to overall experience.

Guest Type

Show reviews that mention 

Location

Mentioned in 51 reviews
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96% Positive
sentiment-negative-indicator
3% Unfavourable

Service

Mentioned in 35 reviews
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71% Positive
sentiment-negative-indicator
28% Unfavourable

Cleanliness

Mentioned in 27 reviews
sentiment-positive-indicator
77% Positive
sentiment-negative-indicator
22% Unfavourable

Breakfast

Mentioned in 20 reviews
sentiment-positive-indicator
60% Positive
sentiment-negative-indicator
40% Unfavourable

Room size

Mentioned in 17 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Value for money

Mentioned in 12 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Room comfort

Mentioned in 11 reviews
sentiment-positive-indicator
63% Positive
sentiment-negative-indicator
36% Unfavourable

Check-out

Mentioned in 10 reviews
sentiment-positive-indicator
70% Positive
sentiment-negative-indicator
30% Unfavourable

Bathroom

Mentioned in 9 reviews
sentiment-positive-indicator
22% Positive
sentiment-negative-indicator
77% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    junjie from China
    Group
    Stayed 2 nights in August 2025

    “Simply perfect, a hexagonal warrior who excels in every aspect.”

    The best hotel I've stayed at since arriving in Japan. The front desk staff were friendly and efficient. When we asked about how to get to the port for our ferry tickets, they printed out a map for us (in English) and gave detailed directions. The staff's English was great, so communication was smooth. The hotel facilities were perfect; the room was very spacious and tidy, with great views from the windows, and all the daily necessities were available. The air conditioning was very quiet, which did not interfere with our rest. Additionally, the overall environment was very peaceful. There was also an ice machine in the hallway, which was very convenient. The breakfast was not cheap, but absolutely worth the price. Plus, the breakfast restaurant offered a view of Kobe city, making it a pleasant experience. In terms of location, it is situated in the city center, close to various shopping malls, restaurants, and attractions, and most importantly, the subway and tram stations are right outside, making travel extremely convenient. In summary, it is a hotel that scores high in all aspects and is not overly expensive; staying here is a good choice for normal travel without budget constraints.

    Reviewed August 03, 2025
    Auto-translated through generative A.I.
  2. 9.2Exceptional

    大志 from Japan
    Family with young children
    Deluxe Twin, Deluxe Guest room, 2 Double
    Stayed 1 night in March 2026

    “Worth staying even for one night.”

    We used this place for a family short stay during spring break. The Sunday night stay had a slightly discounted price. The reception, room, and room shower were satisfactory. I felt that good amenities, gym, spa, etc., are worth the money. Check-out was at 12:00, so we could relax. My family was very happy. If I had to mention an improvement point, it would be the weak wifi. I'll come again!

    Reviewed March 30, 2026
    Auto-translated through generative A.I.
  3. 10.0Exceptional

    유나 from South Korea
    Solo traveler
    King Room, Guest room, 1 King
    Stayed 1 night in June 2026

    “Exceptional”

    It's convenient to take the connecting passage from Kobe Station to the hotel. There is also a large shopping mall across from the hotel, and it's easy to get to Mosaic as well. Whenever I go to Kobe, I always book this hotel. The rooms are clean, and the staff is friendly.

    Reviewed June 21, 2026
    Auto-translated through generative A.I.

    항상 저희 호텔을 이용해 주셔서 진심으로 감사드립니다. 고베역에서의 접근성과 주변 시설의 편의성에 대해 좋은 평가를 주셔서 매우 기쁘게 읽었습니다. 또한 객실의 청결함과 직원들의 응대에 대해서도 칭찬의 말씀을 주셔서 진심으로 감사드립니다. “고베에 갈 때는 항상 이 호텔을 예약하려고 합니다”라는 말씀은 저희에게 무엇보다 큰 힘이 됩니다. 앞으로도 편안하고 만족스러운 숙박을 제공해 드릴 수 있도록 최선을 다하겠으니, 변함없는 성원을 부탁드립니다. 직원 일동은 다시 뵙게 될 날을 진심으로 기다리고 있겠습니다.

    Responded July 05, 2026
    Kobe Marriott Hotel
  4. 10.0Exceptional

    那奈 from Japan
    Couple
    King Room, Guest room, 1 King
    Stayed 1 night in September 2026

    “Exceptional”

    I went for my boyfriend's birthday. Even though I just informed the hotel about the birthday, when we entered, there was a cake made of towels and a letter waiting for us, which was a surprise for me as well. There were many tourist spots nearby, and it was great that we could go anywhere. The staff was also very polite and friendly, and I definitely want to use their services again!

    Reviewed September 16, 2026
    Auto-translated through generative A.I.
  5. 9.2Exceptional

    AKIKO from Japan
    Group
    Stayed 1 night in September 2025

    “Very convenient location.”

    We stayed for one night as a family of three. It was very unfortunate that the large bath was not available due to partial renovations. Nonetheless, the room we were provided was very beautiful after the renovations, and we were impressed. An extra bed was also provided, allowing all three adults to sleep comfortably. The hotel's location was excellent, just a few minutes' walk from the station. Although we couldn't use them this time, there were also restaurants and a bar, and we felt it was a luxurious hotel. We would like to use it again.

    Reviewed September 30, 2025
    Auto-translated through generative A.I.
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