KOI Resort and Spa Hoi An: A Luxurious Haven with Top-Notch Facilities
Experience the ultimate indulgence at KOI Resort and Spa Hoi An, a 5.0 star hotel that boasts an impressive range of facilities. Whether you're looking to relax by the pool or get active at the fitness center, this hotel has something for everyone. Enjoy a freshly brewed coffee at the coffee shop or sip on a cocktail at the bar. Take advantage of the laundry service, room service, safety deposit boxes, tours, concierge, massage, and hot tub. Stay connected with Wi-Fi in public areas and enjoy the convenience of a car park, shuttle service, and taxi service. The hotel also offers dry cleaning, express check-in/check-out, luggage storage, fishing, karaoke, daily housekeeping, and ticket service. With an indoor pool, outdoor pool, private beach, and poolside bar, you'll have plenty of opportunities to soak up the sun. Plus, the hotel's spa offers a range of treatments to help you rejuvenate and unwind. Guests can also enjoy free access to the fitness center, 24-hour fitness center, and boats. Start your day with a breakfast buffet before heading out to explore the city. With an onsite car park and free Wi-Fi in all rooms, KOI Resort and Spa Hoi An is the perfect choice for your next vacation.
Luxurious and Spacious Room Options at KOI Resort and Spa Hoi An
KOI Resort and Spa Hoi An offers a range of luxurious and spacious room options to meet the needs of any traveler. Guests can choose from the Bungalow with Garden View, Lagoon Bungalow, Superior Room, Villa 3-Bedroom, or Villa 4-Bedroom. Each room is thoughtfully designed with comfort and relaxation in mind, providing a serene and peaceful atmosphere for guests to unwind in. Whether you're traveling solo or with a group, KOI Resort and Spa Hoi An has the perfect room option for you.
Exceptional Service and Beautiful Accommodation
KOI Resort and Spa Hoi An is a beautiful resort with exceptional service. The staff are extremely welcoming, friendly, and professional. The location is great and the facilities are excellent value. Guests have had fantastic stays here and have highly recommended the bungalow rooms. The breakfasts are wonderful and the customer service manager, Miss Yummy, is an amazing host. Overall, this resort is a great choice for anyone looking for a relaxing and enjoyable stay in Hoi An, Vietnam.
Experience Unmatched Comfort and Service at KOI Resort and Spa Hoi An
KOI Resort and Spa Hoi An in Hoi An, Vietnam has received overwhelmingly positive customer ratings across all categories. With an impressive overall score of 8.5, this resort has been rated 8.7 for value, 8.4 for facilities, 8.7 for cleanliness, 8.1 for location, and 8.8 for staff performance. Guests have raved about the exceptional service provided by the staff, who go above and beyond to ensure a comfortable stay. The resort's facilities are top-notch, from the luxurious spa to the stunning outdoor pool. With its prime location in Hoi An, guests can easily explore the city's rich cultural heritage. KOI Resort and Spa Hoi An is the perfect choice for travelers seeking unmatched comfort and service.
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/1805134/-1/63a51f584a286a7c2d1ca0cd67dae742.jpg?ca=7&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/1805134/-1/3cf64e55a6dd8410f7bb0b65226b1677.jpg?ca=8&ce=1&s=512x384)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/180/1805134/1805134_17021708520051080921.jpg?ca=6&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/1805134/-1/de246b1eb350746595202b12e4fd5853.jpg?ca=8&ce=1&s=512x384)
Tranquil environment, great location”
The property presented extremely well, rooms were very clean, spacious. The bathroom was like what tou get in a private villa, spacious, bathtub, walkin shower, everything you could ask for. Breakfast selection was excellent far too many choices. Bicycles are provided free of charge for guests and we had a great time exploring the streets of Hoi An old town. Thank you to Harry, all the staff who made our stay a memorable one. Robert, Emily and Carl
See room deals
Dear Robert, Emily and Carl We're really appreciate your kind feedback and it will be an excellent motivation to our team. Thank you and hope to see you back to Hoi An and KOI soon. Until then, Happy New Year and best wishes to you and your family. Kind regards, KOI Team
A wonderful experience”
Koi was beautiful, had an incredible breakfast, great location and lovely people. They even upgraded my friend and I because they weren't able to put our room next to each other. Would definitely recommend and happily stay there again.
See room deals
Nice and comfortable stay”
A beautiful resort, with lot of points to take nice photos during our stay. Room is nicely decorated ,comfy bed. Staff is the highlight of our stay, polite and helpful. Breakfast was great. All in all, an excellent choice!
See room deals
Dear Huy, Lovely to see you taking the advantages of the scenery at KOI for your photos. The team is happy to hear your kind words. Thank you and looking forward to welcoming you back soon. Kind regards, KOI team
This hotel is MARVELOUS!”
This hotel is beautiful, the staff is gracious, and the breakfast buffet is delicious. I wish we could have stayed longer.
See room deals
Thanks for your great reviews. See you next time. have a lovely day
It is really nice place!”
The room condition was perfect and very quite place. The breakfast is delicious with various of choices and the hotel view was awesome! All staffs are kind especially Mr Olex – an European guy working guest service at Resort is so kind and nice :) I'll definitely recommend this resort to my friends.
See room deals
Dear Anthony, How wonderful to know that you have enjoyed your stay with us. Thank you for your kind words and we will definitely let team know, especially Olex. We wish you all the best, Anthony Kind regards, KOI team
Romantic reaside resort”
The resort is surrounded by many green trees. Rows of low-rise buildings surround an artificial lagoon. Our room was upgraded to lagoon view and served breakfast at bancony. Spa treatment is 50% off during my stay there. Thanks for all nice staff at reception, restaurant and spa. I confidently recommend this resort to anyone who plans to come to Hoi An
See room deals
Dear David, It makes us happy that you have enjoyed your stay at KOI. We will let the team know about your positive experience and thank you for recommending KOI resort Hoi An. Wishing you all the best and hope to see you again, David. Kind regards, KOI team
Wonderful stay!”
Very helpful staff and knowledgeable of surroundings when ever we needed something. Great breakfast, clean and spacious room. We will comeback soon.
See room deals
Dear Quoc, Happy to see you like our delicious breakfast, the room and the team here at KOI and even happier to know that you will come back soon, can't wait to welcome you here again. Kind regards, KOI team
seaside resort”
Nice resort, beach at resort gate. our room with lagoon view, bancony. I like breakfast and staff there. I do enjoyed with Koi resort. Afternoon tea set is at 6 usd per guest and I order 2 set served at our room bancony.
See room deals
Dear Tony, Thank you for your positive feedback about your stay at KOI. We are happy that you have enjoyed your breakfast and afternoon tea. We'll make sure to let team know about your experience. Hope to welcome you back soon! Kind regard, KOI team
Spectacular resort, exceptional service, amazing food ”
The resort is absolutely beautiful. Well maintained and has a plantation Asian vibe. Our room was immense, with a well appointed bathroom and a lovely balcony. The staff all around are extremely welcoming and friendly. They really are concerned that you have the best experience with your stay. The food selection at breakfast is so vast, you have no idea where to start!. They really do make you feel like a welcomed guest. The trip into Hoi An is short, and well worth it. Stunning town. Absolutely would look no further than the Koi, and plan to always make this my home when in the area.
See room deals
Dear Martie, Thank you very much for your 10 points. We hope to welcome you back to discover more about this beautiful country. Our best regards
Exceptional”
This place is absolutely stunning. It was a nice & quiet change after visiting Hanoi for a few days and before heading on down to Ho Chi Minh. I was traveling with family and we had an amazing time. They have a shuttle that runs about 4-5 times per day taking you into Hoi An or a taxi is about $3 one way. Lynn at the front desk was an amazing host and helped us with everything we needed...booking tours, more water in the room, etc. She was awesome, and all of the staff were really. My only small disappointment was that this is across the street from the beach which I was really looking forward to having a little beach time during our busy vacation and this beach is damaged. it was all sandbags so we opted for a little pool time which was fabulous but still this doesn't have a nice private beach for lounging, you can access it by walking across the street but there's not a sandy beach to enjoy. All in all though the resort itself is amazing and I've never stayed anywhere like it! We l
See room deals
Dear Meredith Thank you very much for your compliment We hope to welcome you back to discover more about this beautiful country. Our best regards
Exceptional”
This is second time I have stayed with Koi hotel. Every thing good. Koi hotel located 5 km from the old square of Hoi An but they have free shuttle bus more than 4 round trips per day.
See room deals
Dear Mr. Thomas, It's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit. Hurry back! Mr. Felipe Martinez Guest Relations Manager
private spa”
A person who is used to having some personal space and who likes to relax in the room at the end of the day may find the rooms too small. I have travelled a fair bit, and I would say the room we had was the smallest hotel room I have ever stayed in, except in my backpacker days. The quality of the room was great - clean, well laid out, stylish, etc. We just found it tight. We also found the breakfast buffet restaurant could get surprisingly busy and noisy. It seems they allow tour groups to use the restaurant and main pool for a period of time in the morning. We started taking breakfast as late as possible, and that helped a lot. By that time, the restaurant had cleared out and then we could relax and enjoy our morning coffee. For us, everything else was great. We had a really nice time. A highlight was the private spa area at the other end of the complex. There is a pool, cafe and lounging area there, as well as the spa treatment rooms.
See room deals
Dear Mr(s) Hyunsoo, First, allow me to apologize for the delay in our response to your love wonderful review, dated July 2017 due to technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know your feedback help us to continue growing and be able to reach all the expectations of our customers. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Joshua Primus Guest Relation Officer
Christmas in Vietnam ”
Great location, very helpful staff wonderful breakfasts. When we stayed unfortunately it rained a lot, so a games room would have been good. Also perhaps a more frequent shuttle bus service from the hotel to the ancient town. Apart from that I can't fault the Koi Resort, or the friendly staff.
See room deals
Dear Mr(s) Migyeong, First, allow me to apologize for the delay in our response to your love wonderful review, dated January 2018 due to technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know your feedback help us to continue growing and be able to reach all the expectations of our customers. Thanks for your good ideas, I will inform my Team to create a Games Room and also to improve the frequency of the shuttle services. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Felipe Martinez Guest Relation Manager
Beautiful resort, excellent customer service and friendly staff.”
As soon as you arrived you feel special. All the staff at the Koi so friendly. The 3 bedroom villa is situated in a nice setting. We had our breakfast and dinner at the chopsticks restaurant. Great food and reasonable price. We would come back again to stay in this beautiful resort.
See room deals
Dear Ms. Margreta, First, allow me to apologize for the delay in our response to your love wonderful review, dated February 2018 due to technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know the good work of our team, I will express your opinion to all the people who made your stay memorable. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Felipe Martinez Guest Relation Manager
New Hotel”
The hotel seems private owned and has just started operation thus still needs alot of improvement to meet 5* standard. Hotel is quite far from Hoi An or Da Nang, not very convenient for city visit. Breakfast is impressive during weekend with a lot of choices. Swimming pool is small and looks not attractive so I did not use. Rooms at the first floor are lacking of privacy thus recommended to book the ones at 2nd floor.
See room deals
Dear Mr.(s) Thuy, First, allow me to apologize for the delay in our response to your review made dated March 2017. We want to express our gratitude for your comments, we always focus on providing the best service to our guests and we focus in to improve our facilities, thanks for letting us know your opinion is very important to us. I will like to invite you once again to visit us since our facilities are different our we have 2 swimming pool and we provide Free Shuttles bus to downtown Hoi An. We would love to see you again very soon Thank you for choosing us to have a very good day. Best regards Felipe Martinez Guest Relations Manager
Great, relaxing stay at a beautiful resort.”
We originally booked the "garden view" room, but were upgraded to a Bungalow with garden view, as the garden view room was in a poor state and lacked any garden view. I don't recommend you book that room (and they ought to rename it), but the Bungalow is certainly highly recommended. The remainder of this review will be for the Bungalow with garden view instead. The Bungalow is a great room with comfortable bed and luxurious bathroom that has a large shower area and spacious and deep bathtub. The TV comes with all the usual channels you might like. The resort's breakfast buffet is nice with a good variety of choices. For vegetarians and vegans they have a few a la carte options that they can serve for breakfast as-well, and some of the buffet options are compatible as-well. Be sure to ask the staff so they can point you to the right dishes. Do note that the resort's bread (including baguette) contains milk. Overall we can highly recommend the bungalow room and this resort.
See room deals
Dear Dave, Thanks a lot for your review. We strive here to provide a superior service experience for every guest; therefore your feedback is very important to us! And we are pleased to hear that overall you enjoyed your stay and can recommend our resort to the others. We look forward to welcoming you back again in the future! All the best until such times! Sincerely, Guest Relation Team | KOI Resort & Spa-Hoi An .
Absolutely amazing”
KOI was the best hotel we stayed at during our 3 week vacation in Vietnam/Cambodia. Very friendly and helpful staff. Great facilities and spa. Amazing breakfast. Restaurant was a bit pricey but very easy to catch a shuttle bus to old town for local foods
See room deals
Dear Ms. Elizabeth, First, allow me to apologize for the delay in our response to your review, dated September 2017 due to Technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know the good work of our team, I will express your opinion to all the people who made your stay memorable. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Felipe Martinez Guest Relations Manager
Excellent place but staff lacks the heart”
This place is away from the old town, so the environment is nice and quiet. Pros 1. Massage services at their spa is excellent 2. Good breakfast spread 3. Nice environment with facilities 4. Near to the beach Cons 1. We requested for a room extension on our last day, upon arrival apparently no one was aware and we had to show them the email confirmation. We thought it should have been keyed into the system already. 2. We activated the 'do not disturb' sign on the door, but 2 overly enthusiastic housekeeping staff apparently took it that they had to clean the rooms despite that. 3. Staff at the breakfast place and shuttle bus drivers seem to be inattentive to guests and give off an air of indifference. 4. Booking an appointment for massage at the spa was a challenge, as the counter staff did not understand much English. Overall the facilities and environment is very nice, however, we felt that the staff lacked the proper training. If not for that, this place would be top notch.
See room deals
Dear Mr(s) Bryce, First, allow me to apologize for the delay in our response to your love wonderful review, dated March 2018 due to technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know your feedback help us to continue growing and be able to reach all the expectations of our customers. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Joshua Primus Guest Relation Officer
Exceptional”
Beautiful accommodation, very clean and great location. They offer a free shuttle into hoi an old town and free bikes for you to exolore the local area. The staff make the accommodation though, they are so friendly helpful and always have a smile on their faces. Thank you for a wonderful stay :)
See room deals
Dear Mr(s) Natalie, First, allow me to apologize for the delay in our response to your love wonderful review, dated April 2018 due to technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know your feedback help us to continue growing and be able to reach all the expectations of our customers. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Joshua Primus Guest Relation Officer
Excellent 5 star Resort”
Excellent quite new resort with various options of accommodation depending on what you are after. two friends and myself were in a 3 bedroom villa with it's own indoor pool, very lovely like our own house, each with separate rooms and bathrooms, open common lounge/kitchenette room & pool room. Staff were all wonderful and the customer service Manager Miss Yummy was an amazing host. Thoroughly enjoyed the time and have no hesitation in recommending it to anyone. Kind regards, Richard
See room deals
Dear Mr. Richard, First, allow me to apologize for the delay in our response to your love wonderful review, dated January 2018 due to technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know the good work of our team, I will express your opinion to all the people who made your stay memorable. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Felipe Martinez Guest Relation Manager