Lancaster Lodge
Lancaster Quay, Western Road, Gillabbey, Cork, Ireland - See map
Conveniently situated in the Gillabbey part of Cork, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Announcements by hotel (1)
This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Lancaster Lodge does not accept bookings from stag/hen parties. Cash payments at Lancaster Lodge may only be paid on arrival and must be accompanied with Photo ID a copy of which will be taken. We do not accept notes higher than Eur100. If you have Eur200 or Eur500 notes you can present a credit card to preauthorise and you will be directed to the closest bank to change into smaller notes. Please note that 1 day before arrival ( or immediately if the arrival date for the booking is within 24 hrs) we will pre-authorise for the 1st-night charge for each room booked, on the credit card used to make your booking. Cash payments are not accepted for same day bookings. Credit card only payments for same day bookings. If you wish for us to use that pre-authorisation towards payment, please request this on check-in and you must present the same card at Reception and we will be happy to facilitate. You may of course pay by an alternative method on arrival and the pre-authorisation hold will release within 30 days depending on the policy of your bank. The exact period varies between banks. You are required to present a card upon arrival in order to check-in at Lancaster Lodge which we will pre-authorise, and please note that if you decide to usTravel sustainable property
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Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Safety deposit boxes
Wi-Fi in public areas
Daily housekeeping
Smoke-free property
Great stay”
Very comfortable room, great location. Parking is great too.
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Reasonably priced for Dublin”
Hotel definitely showed its age and was not a fan of the bed but staff were very friendly, breakfast was good and it represented good value for this city.
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Good”
The hotel ignored my request to put my company name on the receipt. Before checking in, I had send the request and the hotel people said they they could only manage it on departure. They issued an invoice with wrong content and amount and ignore my follow up email. The only reason I requested to put certain information was because we need to claim for business trip as the company request. If we were not on business trip, we wouldn’t care about the receipt.
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Good Location”
There is large car park in the hotel. The room is large and clean. The hotel is very close to Cork city centre.
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Excellent service, excellent breakfast, Excellent location”
Highly recommended if you are in Cork. The friendly crew of Lancaster will make you feel at home. The rooms are spacious and with beautiful views from the window. They have the best croissant I ever tasted! Everything interesting is walking distance especially the English Market and St. FinBarre Cathedral. :)
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Friendly Hotel”
Good enjoyable stay, recommended
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Close to town center, free parking, clean and comfortable rooms”
A modern hotel with super comfortable rooms. Appreciated the ease of parking directly in front of the hotel. Nice staff.
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Ok for one or two nights”
Very mid range hotel. We stayed their twice and second time we got a bigger room which was better. Quite noisy on first night as now sound proofing. Fine for just a quick stay as stopover in cork.
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Immaculate ”
We spent two nights here and our stay was very comfortable. Close to the centre of town. Convenient location. Parking. We'd be happy to stay again.
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A hotel with great service”
I enjoy our stay at this hotel, although the location is not at the heart of downtown, but we enjoy our walk; there are restaurants nearby and churches surrounding the area. The things that I really like about this hotel are the great service - everybody is nice and the cleanliness of our room and the hotel itself - the lounge and the dining area.
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Pleasant stay in Cork”
Stayed overnight here on a Sunday. Not much was open in Cork when we arrived (about 7pm). A few nice restaurants and the city center is maybe a 5 minute walk. Free parking onsite if you are travelling by car from memory. The hotel decor was nice and the room was reasonably comfortable. I would recommend staying here.
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Great hotel, spacious and clean”
the lancaster lodge is a great hotel and a very good location in cork. its just a few minutes from the city centre with all shops and restaurants. the room is very clean and spacious. the bath has a bathtube and is big and nice. they provide free coffee and tea and even have a hot press in the room. on the floor is a vending machine with drinks, sweets and chocolate. the staff is very professional and friendly. we would stay again.
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Consigliatissimo a 10 minuti a piedi dal centro”
La sistemazione è confortevole e consigliata. Il nostro gruppo era composto da 3 adulti e la stanza è spaziosa. Ottima la pulizia e la disponibilità dello staff
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Disappointing Service and Inadequate Treatment”
I recently had an experience at Lancaster Lodge and unfortunately, I was left feeling very dissatisfied and unhappy with the treatment I received from the staff. It is disappointing to have to leave a negative review, but I believe it is important to share my honest feedback to help improve their service. From the moment I entered the establishment, I noticed a lack of attentiveness and professionalism from the staff. Despite their pleasant demeanor, they seemed disinterested in providing quality service. Their behavior left me feeling uncared for and unwelcome. Furthermore, when I sought assistance and guidance from the staff members, they exhibited a dismissive attitude. Their lack of patience made it apparent that they were not interested in addressing my concerns or helping me find a suitable solution. It was disheartening to be treated with such indifference, especially when I was genuinely seeking assistance. Moreover, during my interaction with the staff, I noticed the absence of basic etiquettes such as listening attentively, maintaining eye contact, and displaying empathy. These qualities are essential in fostering a positive environment and establishing a strong rapport between customers and service providers. In any establishment, regardless of the industry, I believe that every customer deserves to be treated with respect and consideration. Unfortunately, this was not the case during my visit, and it greatly impacted my overall experience. While it is essential to highlight shortcomings, I do hope that this honest feedback will serve as an opportunity for improvement, prompting the establishment to reevaluate their staff training and customer service standards. Investing in employee training programs could help ensure that customers are treated with the utmost respect, improving the overall customer experience in the process. In conclusion, my visit to [establishment name] left me feeling disappointed and dissatisfied with the level of service and
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