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MAI HOUSE Patong Hill (SHA Extra Plus)
MAI HOUSE Patong Hill (SHA Extra Plus)
MAI HOUSE Patong Hill (SHA Extra Plus)
MAI HOUSE Patong Hill (SHA Extra Plus)
MAI HOUSE Patong Hill (SHA Extra Plus)
MAI HOUSE Patong Hill (SHA Extra Plus)
MAI HOUSE Patong Hill (SHA Extra Plus)

Removed from saved list

8.9

Excellent

1,722 reviews

1,722 reviews

Housekeeping60
Breakfast50
View40
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Patong Beach 1.8 km
Jungceylon Shopping Center 2.0 km
Bangla Road 2.1 km
Freedom Beach 5.2 km
Karon Beach 5.6 km
Phuket FantaSea 6.7 km
Chaithararam Temple (Wat Chalong) 6.7 km
Big Buddha Phuket 8.4 km
Kata Beach 9.0 km
Nai Harn Beach 13.8 km
Nearby landmarks
Wat Suwankeereewong 350 m
Wat Suan Khiri Wong 360 m
hilltop hotel 1.0 km
The Offroad 1.1 km
Patong Boxing Stadium 1.2 km
Pa Tong Mosque 1.2 km
Aunjai 1.3 km
Chabad House Phuket 1.4 km
Karmart 1.4 km
Mister Singh Fashion Gallery Tailor 1.5 km

MAI HOUSE Patong Hill (SHA Extra Plus)

5/5 Phrabarami Road, Patong, Kathu, Phuket, Patong, Phuket, Thailand, 83150 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Patong part of Phuket, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Bangla Road as well as Patong Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Airport transfer

Excellent breakfast

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Kids club

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

11 travelers have booked today.

Value for money9.2
Location rating7.9
Nearest airportPhuket International Airport (HKT)
Distance to airport23.1 km

Rooms available at MAI HOUSE Patong Hill (SHA Extra Plus)

Family Room
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 1 king bed and 1 bunk bed
Enter dates to see prices
Grand Deluxe Jacuzzi
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Grand Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 1 double bed or 2 single be...
Enter dates to see prices
Family Suite
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 1 double bed or 1 bunk bed
Enter dates to see prices
Suite Pool Access
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 42 m²/452 ft²
Enter dates to see prices
MAI Suite with Pool Access
...
  • Room size: 42 m²/452 ft²
  • 1 king bed
Enter dates to see prices
Deluxe Studio
...
  • Room size: 35 m²/377 ft²
  • 2 single beds
Enter dates to see prices
Grand Deluxe ?????
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at MAI HOUSE Patong Hill (SHA Extra Plus)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to MAI HOUSE Patong Hill (SHA Extra Plus)?

MAI HOUSE Patong Hill (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1800 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, MAI HOUSE Patong Hill (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange taxi service.

Is breakfast offered at MAI HOUSE Patong Hill (SHA Extra Plus)?

Start your mornings right, with the continental and buffet breakfast options offered at MAI HOUSE Patong Hill (SHA Extra Plus). A selection of food types including western and full american breakfast options is available for guests. There's an additional charge of 550 THB for adults and 275 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at MAI HOUSE Patong Hill (SHA Extra Plus)?

MAI HOUSE Patong Hill (SHA Extra Plus) features an on-site restaurant for your dining convenience. Meals served include breakfast and dinner. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte during opening hours. Light meal like coffee or tea and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at MAI HOUSE Patong Hill (SHA Extra Plus)?

You may choose an outdoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at MAI HOUSE Patong Hill (SHA Extra Plus). Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, wireless internet and in-house planning are offered to help your event go smoothly.

Can business events be hosted at MAI HOUSE Patong Hill (SHA Extra Plus)?

On-site venues and convenient event services make MAI HOUSE Patong Hill (SHA Extra Plus) an ideal choice for hosting events such as seminars, corporate events and meetings. The 2 venues can accommodate up to 30 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at MAI HOUSE Patong Hill (SHA Extra Plus)?

MAI HOUSE Patong Hill (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby MAI HOUSE Patong Hill (SHA Extra Plus)?

MAI HOUSE Patong Hill (SHA Extra Plus)’s neighborhood is Patong which includes popular restaurants such as Aladdin Restaurant, Kazu Patong Phuket and Kaab Gluay Thai Restaurant.

What popular shopping places are close to MAI HOUSE Patong Hill (SHA Extra Plus)?

MAI HOUSE Patong Hill (SHA Extra Plus) is located in Patong area which features shopping places such as Jungceylon Shopping Center, Malin Plaza Patong and Patong OTOP Shopping Paradise.

What are popular attractions near MAI HOUSE Patong Hill (SHA Extra Plus)?

MAI HOUSE Patong Hill (SHA Extra Plus) is located in Patong area, which is famous for attractions such as Bangla Road, Wat Suwankeereewong and Wat Suan Khiri Wong.

What popular beaches are close to MAI HOUSE Patong Hill (SHA Extra Plus)?

MAI HOUSE Patong Hill (SHA Extra Plus) is located in the Patong area, which includes Patong Beach, Banana Beach and Paradise Beach.

What popular natural sightseeing spots are close to MAI HOUSE Patong Hill (SHA Extra Plus)?

MAI HOUSE Patong Hill (SHA Extra Plus) is located within Patong, which makes it conveniently close to natural sights including Merlin Butterfly Sanctuary.

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Explore the neighborhood

What people love about MAI HOUSE Patong Hill (SHA Extra Plus)

  • 10

    Exceptional
    Location

    "Great location on quiet hill overlooking the beach ."

    Richard

    |

    August 1, 2022

  • 10

    Exceptional

    "Love this resort."

    Seri

    |

    July 23, 2022

  • 9.6

    Exceptional
    Staff 

    "Great staff, clean, quiet and affordable."

    Barkatt

    |

    May 25, 2022

Property ranking|Compared to 3,619 Phuket properties
See all rankings
Value for money score
9.2/10
Service score
9.2/10
Cleanliness score
9.1/10
Overall score
8.9/10
Better than
97
%
of Phuket properties
Better than
96
%
of Phuket properties
Better than
95
%
of Phuket properties
Better than
92
%
of Phuket properties
Overall rating:

8.9

Excellent
1,722 reviews
Cleanliness
9.1
Facilities
9.0
Location
7.9
Read all reviews >
What travelers say they love:
This place was better than we expected!
JUNHUI from Malaysia
Couple
More about MAI HOUSE Patong Hill (SHA Extra Plus)

More about MAI HOUSE Patong Hill (SHA Extra Plus)

MAI HOUSE Patong Hill (SHA Extra Plus)

Wake up to the wonder of Phuket with a stay at MAI HOUSE Patong Hill (SHA Extra Plus), located only minutes from the heart of the city.
The facilities and services provided by MAI HOUSE Patong Hill (SHA Extra Plus) ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Phuket.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at MAI HOUSE Patong Hill (SHA Extra Plus). The hotel provides linen service and air conditioning in some rooms for the benefit of guests. The multiple room layout options at MAI HOUSE Patong Hill (SHA Extra Plus) include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. MAI HOUSE Patong Hill (SHA Extra Plus) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. MAI HOUSE Patong Hill (SHA Extra Plus) is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's bar. Guests of MAI HOUSE Patong Hill (SHA Extra Plus) can even have groceries delivered to their room for cooking, using the hotel's special service.
To fill your days, be sure to check out the fantastic facilities offered at MAI HOUSE Patong Hill (SHA Extra Plus). The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

This is your chance to explore all that Phuket has to offer. Sit on the sand or sip a drink in leisure at Patong Beach located 2.1 km away. Pose in front of Big Buddha Phuket located 8.3 km away, and you can always show your friends the time you went to Phuket.


Reasons to stay here

This hotel scores higher than 96% of the city's accommodations on value for money
Past guests rate facilities here higher than 97% of the city's accommodation.
This hotel stands out for its staff and service, scoring higher than 96% of the city's accommodation.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Breakfast

51 mentions

Housekeeping

42 mentions

Swimming Pool

34 mentions

Food & Dining

20 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • German
  • Thai

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Additional bathroom
  • Additional toilet
  • Air conditioning
  • Bathrobes
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Linens
  • Mini bar
  • Mirror
  • Mobile hotspot device
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
Food and dining
Breakfast options
  • American
  • Asian
  • Buffet
Restaurants on site

Krathu Mining Co.

  • Cuisine: Asian, Thai, Grill/BBQ
  • Menu: Buffet, A-la-carte

The Opium Den

  • Cuisine: International, Thai
  • Menu: Buffet

Mai Sky

  • Cuisine: International
  • Menu: Buffet
Location
5/5 Phrabarami Road, Patong, Kathu, Phuket, Patong, Phuket, Thailand, 83150
Very good
Location

7.9

Airports

  • Phuket International Airport (HKT)
    23.1 km
  • Krabi International Airport (KBV)
    76.7 km 2.8 hour drive

Public transportation

  • Phuket Bus Terminal 2
    9.2 km 24 min drive
  • Phuket Town Local Bus Station (Terminal 1).
    9.3 km

Hospital or clinic

  • Aunjai
    1.3 km

Shopping

  • Jungceylon Shopping Center
    2.0 km

Convenience store

  • Family Mart
    1.0 km

Cash withdrawal

  • ATM
    710 m 13 min walk
What's nearby

Popular landmarks

  • Patong Beach
    1.8 km
  • Jungceylon Shopping Center
    2.0 km
  • Bangla Road
    2.1 km
  • Freedom Beach
    5.2 km
  • Karon Beach
    5.6 km
  • Phuket FantaSea
    6.7 km
  • Chaithararam Temple (Wat Chalong)
    6.7 km
  • Big Buddha Phuket
    8.4 km
  • Kata Beach
    9.0 km
  • Nai Harn Beach
    13.8 km

Nearby landmarks

  • Wat Suwankeereewong
    350 m
  • Wat Suan Khiri Wong
    360 m
  • hilltop hotel
    1.0 km
  • The Offroad
    1.1 km
  • Patong Boxing Stadium
    1.2 km
  • Pa Tong Mosque
    1.2 km
  • Aunjai
    1.3 km
  • Chabad House Phuket
    1.4 km
  • Karmart
    1.4 km
  • Mister Singh Fashion Gallery Tailor
    1.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-14 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 15 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1800 THB
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)550 THB

The property

  • Local Tax ID/ Rental License0105549099399
  • Number of bars/lounges1
  • Number of floors2
  • Number of restaurants1
  • Number of rooms 144
  • Room voltage220
  • Year property opened2016

Reviews of MAI HOUSE Patong Hill (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.1
Facilities9.0
Location7.9
Service9.2
Value for money9.2
High score for Phuket
Rating
9+ Exceptional (552)
8-9 Excellent (140)
7-8 Very Good (104)
6-7 Good (26)
<6 Below Expectation (46)
Time of the year
Mar - May (126)
Jun - Aug (297)
Sep - Nov (265)
Dec - Feb (180)
All guests (1,722)
All room types
All languages

Show reviews that mention 

Showing 868 verified guest comments
12345
10.0
Exceptional
ayush from Malaysia
Couple
Grand Deluxe Room
Stayed 4 nights in May 2019

The best hotel and hospitality ever!!!”

Let me start by saying I don't usually write reviews for anything online. However, I just had to for the amazing Mai House Patong Hill. Location: The hotel is away from the busy and hectic life of Patong and is very green and beautiful. However, there's a free shuttle that heads to Patong ever hour that starts at 10am till 10pm. The tuk tuk (taxi) will cost you 250 baht to 350 baht from Patong if you wish to head back to the hotel after 10pm. Room: Extremely beautiful, clean and spacious and also comes with a free mini bar that includes beers, soft drinks, milk, snacks and water that is all refilled daily by house keeping. Breakfast buffet: Stayed there for 5 days and everyday most of the food was different and they were great and delicious. Staff: The friendliest and most attentive people I've ever encountered in a hotel. My flight back home was late at night (9pm) and so I asked for a slightly later check out expecting them to say 2pm but instead allowed me to check out at 6pm which was way more that I expected. (Obviously this can't happen all the time and did so because the room I was in wasn't needed and it was off peak season so don't get mad at any of the staff if it can't happen :D) Overall, I'm going to suggest everyone that I know who's looking to come to phuket and wishes to stay in Patong to stay at Mai House Patong Hill because everything was amazing from start till end. Thank you so much again for the memorable stay :)

Reviewed May 05, 2019

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Thank you very much for your amazing feedback of your stay at our resort. Our location, delicious breakfast and attentive service left a great impression on you. It feels so special to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create fond memories for our guests. Our endeavor is to be known for friendly, intuitive and personalized service and it is great to know that you were impressed with the personal touch in our service delivery. Thank you so much once again for your acknowledgment of our team, and all the special touches they provided to make your stay so memorable with us. See you again very soon at MAI HOUSE Patong Hill

Responded May 10, 2019
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
Therese from Thailand
Couple
Deluxe Room
Stayed 2 nights in April 2017

Beautiful new resort on hillside with great views! ”

We booked to stay at Mai House Patong Hill because a friend mentioned they saw it when they visited Phuket over recent holiday and that it looked like a really interesting hotel with awesome views. The introduction rate was very good too, so I thought to give it a try. Very happy we did! It is difficult for new hotels to to feel "open" when just starting, but this resort is so pretty and has many special areas that made us feel very good. And my friend was right, the views were really fantastic up on the hill looking straight out to sea and away from the Patong traffic. Super beautiful architecture and some history about tin mining and what that area was like in olden days. The pools are cool and they have some area for kids, if you have them, and for adults. Nice loungers and some chill out day beds for drinks, reading our pool dining. We were upgraded to a pool access suite and it was awesome! Open the living area door and a waterfall wall was there and then our access to the lower pool was right there. The pools go all over the place and also waterfall to levels. Nice sound and looks pretty. The plants are kind of new but already looks nice - will be really beautiful later in a few months. Super great beds and pillows!! We both slept very well. Food drinks were plenty tasty - AND - two cool things! When you check in, you can have a glass of wine or a beer or a drink if you want 'on the house'. Not just a boring fruit punch "welcome drink". And next, the mini bar is FREE! I did not see that on the Agoda site but it was really, really nice. They replace every day what you drink from the stocked fridge, including beer, soda, juice. Big perk! A couple restaurants and a cool bar that is like a Chinese opium smoking den with big beds with pillows to hang out on. Food we ate was really good - both Thai food a western. My husband had a bacon wrapped sandwich that was grilled crispy - OMG! calories, but it was holiday! ha! Super nice staff that couldn't help

Reviewed May 02, 2017

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9.2
Exceptional
working from Australia
Solo traveler
Grand Deluxe Room
Stayed 4 nights in August 2017

Exceptional”

My stay at Mai House Patong Hill Resort was throughly enjoyable. The hotel's decor is sino-portuguese in influence, infusing the place with a real sense of Phuket's history. The rooms are large, and beautifully decorated. An open plan layout sees an impressive bathtub sitting apart from the enclosed shower recess and toilet at one end of the room. This feature added enormously to the appeal of the room, allowing me the luxury of soaking in the tub, whilst reading, and watching tv (for those who wish, the bath area can be cordoned off with a privacy curtain). An equally splendid Sino-colonial style 4 poster lounge sits at the other end of the room. The hotel itself is relatively new, and this is reflected in crisp white sheets, fluffy towels and perfect pillows. A complimentary daily minibar, stocked with 2 beers, is also a much welcomed treat, as are the complimentary banana chip, and dried fish snacks. The pool area suits the boutique feel of the hotel. There are 2 pools, one of which is purpose built for kids. For those who like vast pool areas and sun lounges aplenty, this may not be the right hotel for you. Breakfast is served from 6.30 am onwards, which is a real boon for those with early day tour pick ups. I'm often disappointed by unripe or flavourless fruit, but the fruit here was sensational. There was also a large variety of asian and western food including cereals, breads, meats, cheese, eggs, pancakes, rice, stir fries, and noodles, all of which was entirely satisfactory. I ate several times at the restaurant, and whilst it's not the best food I've experienced in Thailand, it was, nonetheless, flavoursome and filling. I did, however have a truly delicious cocktail at the rooftop lounge whilst watching the sun set over Patong beach. My only real gripe with this hotel was that my room wasn't serviced until around 5pm each day. This meant vacating my room just as I was ready to kick back and relax after a day of scuba diving. For some the location may n

Reviewed September 08, 2017

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10.0
Exceptional
Jose from Portugal
Couple
Deluxe Room
Stayed 2 nights in November 2018

AMAZING!”

I am a Hotelier and I was amaze of the excellent service that we got from every single employee of the Hotel. Bell boys, receptionists, Rooms Division Director who even met us and welcomed us to the beautiful Hotel, restaurant staff, cleaning ladies. Check-in and check-out easy and personalized. Excellent facilities even for kids, beautiful and spotless room, nice gym and the best breakfast we had in Phuket, we stayed in other 5 star Hotels before Mai House but I really wanted to try this Hotel because of the excellent reviews and I am so glad I did. Next time I go back to Phuket will be just to stay the whole stay at Mai House. Extremely recommended to anyone. Location is on Patong Hill so 5 minutes from the center with beautiful views of the sea. You should try their cocktails at the Mai Sky Bar while enjoying the sunset!

Reviewed November 25, 2018

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Thank you for taking the time to write your review of our property, your kind comments regarding our service and resort are very much valued and appreciated. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, which our guests expect. Thank you again, and we look forward to seeing you on your next trip to Patong!

Responded December 05, 2018
MAI HOUSE Patong Hill (SHA Extra Plus)
9.6
Exceptional
peter from United States
Couple
Deluxe Room
Stayed 4 nights in September 2018

Always a pleasure to stay at”

This was our 2nd time staying at Mai House(we came here to stay for a few nights, about a year ago for vacation). The quality of service and amenities at this hotel has not changed a bit. In fact, it has even gotten better. As a coffee lover, I greatly appreciated the illy espresso machine with complimentary capsules daily, as well as the french press and local coffee ground that was provided in the room. The room did not have a bad smell, as many hotels in Thailand have, and it was cleaned very well by housekeeping. The staff is also excellent. Mr. Yee greeted us warmly and made check-in a breeze. Also, during our stay, we were impressed that ALL staff(including housekeeping) greeted us with warm smiles. We tried the massage service, which was great quality for the low price. The gym was a little bit small, but equipment and essentials(water and towel provided) were top notch. Although the location of the hotel is a bit away from the main attractions of Patong, there was free shuttle service that was scheduled to leave many time s throughout the day(going to patong beach and juncyelon mall) After leaving Mai House to travel to a different part of Phuket, I want to go back to it again and again. It is THAT good. We have decided to just stay at this hotel for the entirety of our Phuket vacation, the next time we come again!

Reviewed September 15, 2018

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Thank you very much for your review and second stay with us. We are very delighted to hear that room and amenities, especially our in room coffee facilities left a good impression to you. Thank you for mentioning our staff service especially K. Yee. Thank you so much and we look forward to your third stay with us.

Responded October 01, 2018
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
Leanne from New Zealand
Family with teens
Suite Pool Access
Stayed 6 nights in October 2017

Best Hotel in Phuket!!”

Mai House Patong Hill is a fantastic hotel. I have been traveling to Phuket for 10 years to holiday and this hotel was by far the best. Fabulous facilities at this new hotel but by far their best feature is their friendly staff. When you stay in hotels often there’s usually one or two staff that stand out. At Mai House every single staff member went above and beyond to make our stay a memorable one. The food is 5 star - and very reasonably priced as are the cocktails! The hourly shuttlebus is very convenient - but it’s only a 5 min trip into town anyway. The only thing I could possibly complain about this hotel was rude tour bus guests that treated the staff rudely!! We will definitely be back!! Great for couples groups & families! 5 star!!

Reviewed October 16, 2017

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10.0
Exceptional
Michael from Singapore
Couple
Grand Deluxe Jacuzzi
Stayed 3 nights in November 2018

Best hotel I've stayed so far”

Location: Away from bustling downtown Patong, but hourly shuttle bus took us to Jung Ceylon which is walking distance to many restaurants and pubs Staffs: Sincere and polite staffs, accommodating and room service was brought up very quickly. Facilities: Swimming pool was ok, basic as most hotels but the thoughtful act of putting a beach towel on every pool bench was a value add. Room: Grand Deluxe Jacuzzi Room was amazing, very spacious and clean. Jacuzzi worked as mention, full privacy as it's facing a jungle/forest. Although design of toilet needs to be improved, glass doors while you're having a tummy ache isn't the sexiest. Food: Reasonable, not particularly memorable but was decent enough Spa: BEST SPA I HAVE EVER BEEN. Again, getting a massage while looking into the forest/jungle was truly an experience. Price was very cheap as well. Overall, would definitely recommend you MAI HOUSE PATONG HILL. You won't regret!

Reviewed November 07, 2018

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Thank you very much for your great review and detailed comments on your recent visit with us. Glad we could make your holidays memorable with the little special touches. Thank you again and see you very soon

Responded November 12, 2018
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
Natasha from Singapore
Couple
Grand Deluxe Room
Stayed 4 nights in December 2017

Perfect romantic getaway ”

If you want to be a comfortable distance from Patong Beach, Mai House is the perfect place to stay. It's a quiet location atop a hill, which provides for a great view from the sky bar. The hourly shuttle buses made it easy to visit Patong beach and the bustling shopping areas when we wanted to (tho we would recommend getting a Grab car to Surin Beach and the Phuket Old Town!) The room and hotel on a whole are beautifully decorated and laid out, and really put us at ease. We also appreciated the mini bar with soft drinks, beer, as well as yummy snacks stocked daily! The friendly and helpful staff were exceptional, and made a lovely difference to our stay. Mai House is for a couple looking for a relaxing getaway in Phuket. :)

Reviewed December 23, 2017

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10.0
Exceptional
Li from Singapore
Couple
Grand Deluxe Room
Stayed 3 nights in September 2017

We'll be back! :)”

We booked Mai House just two weeks before our trip, an impromptu decision to spend our marriage engagement anniversary overseas. No regrets - Mai House was beautiful, quaint and with excellent service from arrival to departure. Upon arrival, Pond warmly welcomed us to the hotel and checked on our preference for alcoholic drinks, to which we informed that we preferred non-alcoholic drinks. We then sat at Opium Den (the causal dining restaurant in the hotel), where we were asked for our welcome drink preference. The welcome drink, which was usually the usual coffee, tea or beer, was as open even to juices which allowed us to get a wonderful chilled watermelon shake to start our trip right. Pond came back shortly after we finished our drinks to show us our rooms. We later realised the question why the question on alcoholic preference was... they were sweetly providing us a bottle of wine in our room for our anniversary, and our dietary preference was well-noted by providing us a bottle of sparkling juice instead. So kind! They even did up our room with a beautiful pair of swans on a heart-shaped towel arrangement that we couldn't bare to take apart throughout our stay. :) The room was large, spacious and with a great view of Phuket city. We were even pointed out that the big TV was where Junceylon is. Under us was a gorgeous forest, which we love. All basic amenities were provided and even body lotion (much needed after all the sun) and a sewing kit which was super useful to us. In the closet were beach towels and even a beach bag that I saw many visitors using on their trips to Patong Beach. In the hotel, a traditional robe was provided and it was very cute seeing fellow visitors wearing it around the hotel. Oh, there is also a golf umbrella (hugeee) which was useful as it rained a few times while we were there. Love the free mini-bar even though we don't take any of the soft drinks or beer provided, cause it showed how the ladies taking care of our room were obse

Reviewed September 16, 2017

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9.2
Exceptional
Noorizah from Singapore
Couple
Stayed 1 night in August 2018

GREAT FOR RELAXATION”

Location is up on Patong Hill and walking to town is not feasible as there's no pathways alongside the busy streets - which luckily was not an issue for us as we had rented a car during our stay in Phuket. Complimentary hourly shuttle is provided by the hotel (drop off at Patong Beach/Jungceylon Mall). Overall we really had a great time in MAI HOUSE. The only thing that marred our stay was the wake up call that never came on our check-out day! We arranged for a wake up call at 5am as had an early morning flight to catch. Luckily we managed to reach the airport just in time !

Reviewed September 26, 2018

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Thank you very much for your review and kind comments on our service and facilities. We are happy to learn that most of your staff was enjoyable and we do like to apologize for the mistake with the wake up call. Glad you made it to the airport. Hope to have you back here very soon.

Responded October 01, 2018
MAI HOUSE Patong Hill (SHA Extra Plus)
9.2
Exceptional
Noorizah from Singapore
Couple
Stayed 1 night in August 2018

GREAT FOR RELAXATION”

Location is up on Patong Hill and walking to town is not feasible as there's no pathways alongside the busy streets - which luckily was not an issue for us as we had rented a car during our stay in Phuket. Complimentary hourly shuttle is provided by the hotel (drop off at Patong Beach/Jungceylon Mall). Overall we really had a great time in MAI HOUSE. The only thing that marred our stay was the wake up call that never came on our check-out day! We arranged for a wake up call at 5am as had an early morning flight to catch. Luckily we managed to reach the airport just in time !

Reviewed September 26, 2018

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Thank you for the review and comments on your stay with us.

Responded October 01, 2018
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
SZE from Australia
Family with teens
Family Room
Stayed 7 nights in February 2018

Fantastic hotel away from Patong”

Mai House is a great hotel away from Patong about 15 minutes drive. The hourly free shuttle bus to Patong town is great save us lots of money. Taxi or uber in Phuket not cheap min 200 baths. Free mini bar is a plus but our fridge not cold enough. Don’t bother to look for cheap massage in Patong town. Just head down to hotel’s The Element Spa. Great service, reasonable price and professional service. Most importantly they don’t chat! Been to two massage places in town with my daughter, the masseur just don’t stop talking. So annoying if you want to be relax. Last but not least love the pool. Highly recommended and will be back. Only one thing I would like to suggest is they should have at least one staff that speak Mandarin because they have lots of Chinese from China that can’t speak English. Feel sorry for them when they trying to get help. Been few occasions that I have to be the interpreter.

Reviewed February 26, 2018

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9.2
Exceptional
Chin from Malaysia
Couple
Grand Deluxe Jacuzzi
Stayed 1 night in October 2017

Beautiful hotel, attentive staff”

We absolutely loved our stay at Mai House Patong Hill! The hotel was beautiful and the rooms, equally so. We were of course pleasantly surprised by the welcome drinks selection (includes wines!) as well as the gorgeous sunset on the rooftop with a great happy hour promotion. Service was very attentive and room service was fast and quite delicious too. The only downside would be the location as it wasn't walking distance to the lively Patong area, but there is free shuttle bus every hour. Highly recommended!

Reviewed October 10, 2017

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9.6
Exceptional
Po from Australia
Family with young children
Deluxe Room
Stayed 3 nights in December 2017

The resort won't disappoint you!”

We stayed for 3 nights at Mai House Patong Hill Resort and enjoyed every minute of it. Staffs are super sincere and friendly, delivering excellent service. Free mini bar and welcome drink are the bonus. Comfy bed and pillows. Free shuttle bus every hour to Patong area makes our trip a lot easier. We definitely will stay here again if we come visit Phuket next time!

Reviewed December 18, 2017

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9.6
Exceptional
Sarah from United Kingdom
Couple
Deluxe Room
Stayed 1 night in May 2018

Amazing my favourite hotel in Thailand ”

Location wise it’s up a hill so you need transport to get around. However they have complimentary shuttles to and from Patong beach; it’s around 400 baht if you stay out late. It’s a perfect retreat away from the hustle and bustle; I was happy just chilling at the hotel. The spa, restaurant, gym and pool facilities are all wonderful. And they have a pool menu during the day with food from 100baht and great frozen cocktails. The breakfast is yummy with a great selection to keep everyone happy. The food was good in both restaurants with very reasonable prices. The view is amazing. The staff were extremely helpful and friendly. The room itself was beautiful although a little intimate; it’s all open planned. Free mini bar which is a bonus Two negatives would be the toilet could be a little more private. It’s a little too open. It would be nice to have standard white robes. The ones provided were a little small and girlie for my boyfriend Overall amazing stay and would highly recommend. If I return to Phuket I will definitely be staying at Mai

Reviewed May 05, 2018

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Thank you very much for your amazing feedback of your stay at our resort. free shuttle service, delicious food and attentive service and staff left a great impression on you. It feels so special to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create fond memories for our guests. Thank you so much once again for your acknowledgment of our team, and all the special touches they provided to make your stay so memorable with us.

Responded June 15, 2018
MAI HOUSE Patong Hill (SHA Extra Plus)
9.6
Exceptional
Nadia from Malaysia
Couple
Grand Deluxe Room
Stayed 2 nights in June 2019

Great Stay! ”

The hotel staff were very sweet and helpful. The hotel is practically brand new and spotless! Everything is maintained so well. The room was large and the bed was incredibly comfortable. There’s also a minibar which is complimentary and refilled daily. The hotel is on the hill at the edge of Patong and there is no way you could possibly walk to Patong town. However, the hotel offers complimentary shuttle service to Jungceylon shopping centre and Patong beach. The shuttle runs hourly from 10am-11pm. I would highly recommend making full use of this! But make sure to book an hour plus in advance to secure a seat in the shuttle. If you stay out past 11pm then your only other option back is by booking a grab or tuk tuk which should cost about 200 baht from Patong town. The breakfast spread was good and the selections changed everyday that we were there which was nice. Also, do try the classic cocktails at the Opium bar- worth the money. Overall, a really nice place to stay and would definitely stay here again for my next trip to Phuket.

Reviewed June 20, 2019

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We thank you for staying with us and for taking the time to provide the hotel with such positive valuable feedback. It is indeed pleasing to hear that you had such a wonderful holiday. At MAI HOUSE, we strive to consistently deliver a quality service to our guests and we will certainly share your comments with the team. The entire team is grateful for your words and can't wait to welcome both of you back for your next time visit! Nothing for our guests is too much trouble... We hope to welcome your family and friends once again in the future.

Responded June 24, 2019
MAI HOUSE Patong Hill (SHA Extra Plus)
9.6
Exceptional
Wing from Hong Kong SAR, China
Family with young children
Stayed 3 nights in September 2019

Clean and new hotel”

We love Mai House! Hotel design is decent and clean. Location is on the hill of Patong. Just 10mins drive to Big C and paying beach side. And 15mins to elephant sanctuary. 30mins to Phuket zoo. The staffs are very nice especially the one who introduced the hotel and room to us when we arrived. We also like the shower gel and shampoo the hotel provided. It smells good and good quality. Buffet breakfast Is until 10:30am.

Reviewed September 25, 2019

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Greetings from MAI HOUSE! Thank you for your favourable rating and positive comments of our hotel and services. In particular, I see you mentioned how much you enjoyed THE SMELL OF OUR SWER GEL AND SHAMPOO. Your observations and compliments remind us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Nothing makes us happier! Wishing you a wonderful day and hoping we have the pleasure of welcoming you back to MAI HOUSE soon!

Responded September 28, 2019
MAI HOUSE Patong Hill (SHA Extra Plus)
10.0
Exceptional
Fatin from Malaysia
Couple
Grand Deluxe Jacuzzi
Stayed 3 nights in September 2018

Exceeds our expectations. The best hotel yet”

As I write this, I am still at the hotel lobby waiting for our airport taxi. Our experience here was the best. Everything was beyond our expectations. 1. The staff are all friendly and really helpful. They will always serve us with a smile. Wherever we go within the hotel compound, the staff will always say hi to us. We were especially impressed when one of the staff who were concerned about our minibar in the room if there are any alcohol once she saw me wearing hijab. So this hotel, I can say that it is Muslim friendly. 2. We booked the room with a jacuzzi, everything was perfect. The minibar is free and they will refill it everyday. My husband really loves the bed. Once he is on the bed, automatically he fells asleep. It really is comfy. The jacuzzi works wonderfully. The room were clean and modern. I just don't have any negative things to say. And wifi is good. 3. Love how they have a shuttle every hour to go to patong beach. Since we're here for our honeymoon, so we didn't have the problem to go back to the hotel before 10pm. 4. The breakfast served are also muslim friendly and all tasted good. Again, we love the happy and smiley staff that keeps on asking if everything's okay. 5. The hotel spa is cheap. We were surprised when we see the price. We had traditional thai message. Our body felt a little lighter after message. 6. The staff kept my phone safely! As we checked out, I forgot about my phone. Left it under the bed sheets. Then we left our bag at the reception while we go to patong beach. I remembered my phone when we were outside. Thank god the staff found the phone and gave it to us once we arrived back to the lobby. Overall, it was the best experience. Oh, and we also got complimentary drinks at the Mai sky from the hotel for our honeymoon. Thank you Mai Patong for the 5 star service and facilities. Will definitely come back!

Reviewed September 14, 2018

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Thank you very much for your review and great kind comments on our hotel and services. The friendly helpful staff, the comfortable beds, the breakfast are just some highlights of your stay. Thank you so much and we are also looking forward to welcome you back again!

Responded October 01, 2018
MAI HOUSE Patong Hill (SHA Extra Plus)
9.2
Exceptional
Coco from Singapore
Couple
Grand Deluxe Room
Stayed 2 nights in September 2017

Beautiful place but a little inaccessible ”

It was beautiful, the rooms and scenery. The buffet breakfast was so so but in room food were all FOC. Gym was on 24hours so the boys were overjoyed. Mai House is located on Patong Hill so to come down to town is a little inaccessible after 10PM. Before 10 there's hourly shuttle bus to Jungceylon which was totally great and there's shuttle bus to Patong beach too, that's hourly till 5PM. We went during the rainy season so we had a bit of trouble getting from our building to the reception whenever it rained, which was the 2 days that we stayed :") because there weren't lights along the path leading to other buildings.

Reviewed September 17, 2017

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10.0
Exceptional
jessica from United States
Family with teens
Suite Pool Access
Stayed 1 night in August 2017

Beautiful Hotel! ”

Mai House was the most beautiful hotel I have ever stayed in! I wish this would have been my honeymoon because the room was perfect! Had a pool access suite. The staff is beyond helpful and sweet! You are greeted with a cool rag and free beverage of choice. Free mini bar each day in your room was awesome! Hotel provides scheduled pick up and drop offs to local beaches and shopping places which we did utilize. Breakfast was amazing! So many choices and loved the fresh honey comb! Hotel located just outside of the craziness that comes along with Patong, which was very nice to escape and still feel like you are on a relaxing vacation. I will definitely be staying here again if I return to Phuket. Thank you for the awesome service!

Reviewed August 17, 2017

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