This property is in high demand!
8 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2023.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Sparkling clean
Guests have rated this property 9.3/10 on cleanliness
"Room was clean, big and spacious."
"The rooms, grounds and buffet breakfast were faultless"
"Housekeeping kept everything spotless every day."
Front desk [24-hour]
![Front desk [24-hour]](https://pix10.agoda.net/property/76998542/0/50c9c07ff422696293eae0930e8e721a.jpeg?ce=2&s=1024x768)
Excellent room comfort & quality
Guests have rated this property 9.6/10 on room comfort and quality
"Small resort beautiful grounds, rooms and fantastic service."
"Room was clean, big and spacious."
"The rooms, grounds and buffet breakfast were faultless"

Airport transfer
Airport transfer available at additional charge. To request, check the box on the booking form just before the payment page.
Beach
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
8 travelers have booked today.
Based on 4,495 verified reviews
9.8
9.4
9.4
9.4
9.1
8.9
Location rating score
There are 84 places in walking distance!
| Value for money | 8.9 |
| Distance to city center | 1 km |
| Location rating | 9.4 |
| Nearest airport | Ngurah Rai International Airport (DPS) |
| Distance to airport | 12.0 km |
Based on 3477 reviews from verified travelers
Experience your getaway the greatest way possible with Maya Sanur Resort and Spa's bar and poolside bar readily available right in front of your doorstep for when you need a sip or two.
Maya Sanur Resort and Spa offers airport transfer service upon request with an additional fee of 400000 IDR in local currency. To request, check the box on the booking form just before the payment page.
Maya Sanur Resort and Spa has car park onsite free of charge for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
While residing at Maya Sanur Resort and Spa, jump start your getaway by checking out the nearest destinations that are within close proximity to the property which include Crystal Divers, Hardys Sanur Shopping Square, and Ghostbird + Swoon.
Maya Sanur Resort and Spa was built in 2014.
Maya Sanur Resort and Spa has a total of 103 rooms.
Verified past guests that have stayed at Maya Sanur Resort and Spa had an average nightly stay of 2 nights at this property.
Past solo travelers that have stayed at this property have given Maya Sanur Resort and Spa an average rating of 9.1. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
Past couple travelers that have stayed at this property have given Maya Sanur Resort and Spa an average rating of 9.2. You can look up on more detailed customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.
Maya Sanur Resort and Spa is located in the Sanur neighborhood, consisting of Sanur Beach.
Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.

Experience Tranquility and Luxury at Maya Sanur Resort and Spa, Bali
Nestled just 1 kilometer from the vibrant heart of Sanur, Maya Sanur Resort and Spa offers a perfect blend of serenity and convenience. Established in 2014, this elegant retreat provides a peaceful sanctuary where guests can unwind amidst lush tropical surroundings while being only a 24-minute drive from Bali’s Ngurah Rai International Airport. Whether you're seeking a romantic getaway or a family vacation, the resort’s thoughtfully designed accommodations and world-class amenities promise an unforgettable stay.
With a total of 103 beautifully appointed rooms, guests are assured comfort and privacy in a luxurious setting. The hotel welcomes families, allowing children aged 3 to 12 to stay free of charge, making it an ideal destination for those traveling with young ones. Check-in begins at 2:00 PM, giving you ample time to settle in and start exploring Bali’s enchanting beauty, while check-out is gracefully scheduled until 12:00 PM, ensuring a relaxed departure. Discover the perfect retreat where modern comfort meets Balinese charm in the heart of Sanur.
Endless Entertainment at Maya Sanur Resort and Spa
Indulge in a world of entertainment at Maya Sanur Resort and Spa, where a plethora of facilities await to keep you entertained throughout your stay. Whether you're looking for relaxation or excitement, this resort has it all.
Unwind and pamper yourself at the luxurious spa, where skilled therapists will melt away your stress with a range of rejuvenating treatments. Take a dip in the hot tub, soak up the sun in the lush garden, or curl up with a book in the tranquil library. If you prefer a more social setting, head to the shared lounge/TV area, where you can catch up on your favorite shows or engage in lively conversations with fellow guests.
For those seeking retail therapy, the resort boasts a selection of shops where you can browse for unique souvenirs and stylish fashion items. In the evening, the bar comes alive with a vibrant atmosphere, offering a wide range of drinks and cocktails to suit every taste. With an array of entertainment options, Maya Sanur Resort and Spa ensures that your stay will be filled with endless fun and relaxation.
Unleash Your Inner Athlete at Maya Sanur Resort and Spa
Maya Sanur Resort and Spa in Bali, Indonesia is a haven for sports enthusiasts and fitness fanatics alike. With an array of top-notch sports facilities, this luxurious resort offers the perfect setting to stay active and have fun while enjoying your vacation.
The resort boasts a state-of-the-art fitness center, equipped with modern machines and equipment to cater to all your workout needs. Whether you prefer cardio exercises, weightlifting, or yoga, you'll find everything you need to maintain your fitness routine. The fitness center is open 24/7, allowing you to work out at your convenience.
If you prefer to exercise in the great outdoors, the resort features a stunning outdoor pool where you can swim laps or simply relax under the warm Balinese sun. Adjacent to the pool is a poolside bar, where you can enjoy refreshing drinks and light snacks while soaking up the tropical ambiance.
For those seeking more adventurous activities, Maya Sanur Resort and Spa offers diving excursions. Explore the vibrant underwater world of Bali's crystal-clear waters and discover stunning marine life. Whether you're a beginner or an experienced diver, the resort's professional instructors will guide you through an unforgettable diving experience.
Additionally, the resort provides a dedicated yoga room for guests looking to find their inner zen. Participate in yoga classes led by experienced instructors, or simply practice your own routine in a serene and tranquil environment.
If you're a beach lover, you're in luck! Maya Sanur Resort and Spa is located just steps away from the pristine Sanur Beach. Take a leisurely stroll along the sandy shores, indulge in water sports activities, or simply relax and soak up the breathtaking views.
To top it all off, the resort offers complimentary access to a fully equipped fitness center, allowing you to maintain your fitness regime even while on vacation. Stay active, rejuvenate your body and mind, and make the most of your stay at Maya Sanur Resort and Spa.
Convenience Facilities at Maya Sanur Resort and Spa
Maya Sanur Resort and Spa offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. From laundry service to room service, the hotel takes care of all your needs. You can easily keep your belongings safe with the safety deposit boxes provided in each room. The friendly and professional concierge is always available to assist you with any requests or information you may need.
Stay connected with the complimentary Wi-Fi available in all rooms and public areas of the hotel. For guests who prefer to smoke, there is a designated smoking area available. The hotel also offers dry cleaning services, making it convenient for guests to have their clothes cleaned and pressed. Luggage storage is available for those who need to store their belongings securely. With daily housekeeping, you can expect your room to be clean and tidy throughout your stay. Whether you are traveling for business or leisure, Maya Sanur Resort and Spa ensures that your stay is comfortable and convenient.
Convenient Transport Facilities at Maya Sanur Resort and Spa
At Maya Sanur Resort and Spa, we understand the importance of hassle-free travel arrangements. That's why we offer a range of transport facilities to ensure your journey is as seamless as possible.
For guests arriving by air, our airport transfer service is available to pick you up from Ngurah Rai International Airport and bring you directly to the resort. Our friendly and professional drivers will ensure a comfortable and efficient journey, allowing you to start your vacation on the right foot.
If you're looking to explore the beautiful surroundings of Bali, our tour services are perfect for you. Whether you want to visit ancient temples, discover hidden beaches, or experience the vibrant local culture, our knowledgeable guides will help you create unforgettable memories.
For those who prefer to drive themselves, we offer valet parking and a car park onsite. Whether you're traveling with your own vehicle or renting one, you can rest assured knowing that your car is safely parked throughout your stay.
To make getting around even more convenient, we provide a shuttle service to popular attractions and nearby areas. If you prefer the flexibility of having your own transport, our car hire service allows you to explore Bali at your own pace.
Additionally, our friendly staff can assist you with taxi bookings and ticket services, ensuring you have access to reliable transportation and hassle-free ticketing for attractions and events.
At Maya Sanur Resort and Spa, we strive to make your stay as comfortable and convenient as possible. With our comprehensive range of transport facilities, you can relax and focus on enjoying your time in Bali.
Exquisite Dining Experiences at Maya Sanur Resort and Spa
Indulge in a variety of culinary delights at Maya Sanur Resort and Spa, where our inviting coffee shop and restaurant serve up a delightful array of local and international dishes. Start your day with a sumptuous breakfast buffet, featuring a wide selection of fresh, flavorful options to energize your morning. Whether you're craving a hearty meal or a light snack, our dining venues are designed to satisfy every palate in a welcoming and stylish setting.
For added convenience and comfort, guests can enjoy our efficient room service, bringing delicious meals right to your doorstep in the privacy of your room. The resort also offers dedicated BBQ facilities, perfect for a casual outdoor feast with family or friends. Daily housekeeping ensures your stay remains comfortable and pristine, allowing you to relax and savor your dining experiences without a worry.
Luxurious Room Options at Maya Sanur Resort and Spa
Discover a range of exquisite room options at Maya Sanur Resort and Spa, each designed to cater to your comfort and preferences. Choose from spacious options like the Wonderful King, Impressive Lagoon Pool Suite with Butler Service, or the Heavenly Ocean View Pool Suite, each offering ample space and elegant surroundings. For families or groups, the Wonderful Double and Impressive Nest Suite with 2 Double Beds provide versatile accommodations, while the Heavenly Pool Suite offers an expansive retreat with stunning views. Additionally, guests seeking direct pool access can opt for the Wonderful King Room with Pool Access or the Room with 2 Double Beds and Pool Access, ensuring a seamless connection to Bali’s tropical paradise.
Discover the Serene Paradise of Sanur in Bali
Nestled on the southeastern coast of Bali, Sanur is a hidden gem that offers a serene and tranquil escape from the bustling tourist areas. Known for its pristine white sandy beaches and crystal-clear turquoise waters, this charming coastal village is the perfect destination for those seeking relaxation and natural beauty.
Sanur is renowned for its laid-back atmosphere and slower pace of life, making it an ideal retreat for families, couples, and solo travelers alike. Take a leisurely stroll along the picturesque beach promenade, lined with palm trees and traditional fishing boats, and soak up the breathtaking views of the Indian Ocean. The calm and shallow waters of Sanur Beach make it a haven for swimming, snorkeling, and other water activities.
Beyond the beach, Sanur offers a wealth of cultural and historical attractions. Explore the ancient temples and shrines scattered throughout the village, such as the Pura Blanjong Temple and the Le Mayeur Museum. Immerse yourself in the local Balinese culture by visiting the traditional markets, where you can browse through a variety of handicrafts, textiles, and local delicacies.
Indulge in a culinary adventure at the numerous beachfront restaurants and cafes that serve a wide array of international and local cuisines. From fresh seafood to traditional Balinese dishes, there is something to satisfy every palate. As the sun sets, Sanur comes alive with vibrant nightlife, offering live music, cultural performances, and beachfront bars where you can sip on exotic cocktails.
With its idyllic setting, rich cultural heritage, and warm hospitality, Sanur is a destination that captures the heart and soul of Bali. Experience the true essence of this tropical paradise at Maya Sanur Resort and Spa, where luxury meets tranquility.
Traveling to Maya Sanur Resort and Spa
Maya Sanur Resort and Spa is a luxurious retreat nestled in the heart of Sanur, Bali, Indonesia. To reach this haven of tranquility from the nearest airport, Ngurah Rai International Airport, you have several convenient options.
One of the most popular and hassle-free ways to travel to Maya Sanur Resort and Spa is by booking a private airport transfer. Upon arrival at the airport, you will be greeted by a friendly driver who will whisk you away to the resort in a comfortable vehicle. This seamless and stress-free journey allows you to sit back, relax, and enjoy the scenic drive through Bali's picturesque landscapes.
Alternatively, if you prefer to explore at your own pace, you can opt for a taxi or ride-hailing service. These services are readily available at the airport and offer a convenient and affordable way to reach Maya Sanur Resort and Spa. The journey takes approximately 30 minutes, and you'll have the opportunity to soak in the vibrant sights and sounds of Bali along the way.
For those seeking a more adventurous experience, you can also consider renting a car. Bali's well-maintained road network makes it easy to navigate, and driving to Maya Sanur Resort and Spa allows you the flexibility to stop and explore the island's hidden gems at your own leisure.
No matter which mode of transportation you choose, the journey from the airport to Maya Sanur Resort and Spa promises to be an enchanting introduction to the beauty and charm of Bali. Upon arrival at the resort, you'll be greeted by warm smiles and exceptional service, ensuring a memorable stay in this tropical paradise.
Discover the Beauty of Sanur Beach and Other Nearby Attractions
Maya Sanur Resort and Spa is perfectly situated near some of Bali's most captivating landmarks and attractions. One of the highlights is the stunning Sanur Beach, located just a short distance from the resort. With its pristine white sands, crystal-clear turquoise waters, and picturesque sunrises, Sanur Beach is a haven for beach lovers and water enthusiasts. Whether you're looking to relax on the beach, go for a swim, or try exciting water sports activities, Sanur Beach offers endless opportunities for fun and relaxation.
Another nearby attraction is Padang Galak Beach, known for its black volcanic sand and tranquil atmosphere. This secluded beach is perfect for those seeking a peaceful retreat away from the crowds. Visitors can take leisurely walks along the shore, enjoy a picnic with loved ones, or simply soak in the breathtaking views of the Indian Ocean.
For fitness enthusiasts, Master Gym is conveniently located near the resort. This state-of-the-art fitness center offers a wide range of equipment and fitness classes, ensuring that guests can maintain their workout routine while enjoying their stay at Maya Sanur Resort and Spa.
Other notable attractions within close proximity include Nusa Dua Water Sports, where adrenaline junkies can indulge in thrilling water activities such as jet skiing, parasailing, and banana boat rides. The Titi Banda Statue is also worth a visit, showcasing intricate Balinese craftsmanship and offering a glimpse into the island's rich cultural heritage.
Serangan Beach, Consulate of France, Karang Beach, Smartmart, and Margot Spa Bali are just a few more of the many attractions and amenities that make Maya Sanur Resort and Spa an ideal destination for both relaxation and exploration. With so much to see and do in the surrounding area, guests are guaranteed an unforgettable experience filled with adventure and relaxation.
Indulge in Culinary Delights at Maya Sanur Resort and Spa
Maya Sanur Resort and Spa is surrounded by a wide array of restaurants that cater to every palate. For those craving authentic Italian cuisine, Massimo Italian Restaurant offers a delightful menu filled with traditional dishes made from the finest ingredients. Arena Pub & Restaurant is the perfect spot to enjoy a refreshing drink and delicious pub-style food while watching live sports events. Bakso Balung Pak Rebo is a local favorite, serving up mouthwatering Indonesian meatball soup that will leave you wanting more. For a beachfront dining experience, Soul on the Beach offers a tantalizing menu of international and local dishes with stunning ocean views. KooD - Kolaborasi Untuk Desa is a unique restaurant that focuses on sustainable dining, serving dishes made from locally sourced ingredients. The Hub Bali is a vibrant eatery that offers a fusion of international flavors, perfect for those looking to try something new. Coco Bistro is a charming restaurant that specializes in Indonesian cuisine, serving up traditional dishes bursting with flavor. WarungKuy Sanur is a hidden gem, offering authentic Balinese dishes in a cozy and welcoming atmosphere. Ekowisata Bali is a must-visit for nature lovers, as it combines a restaurant with an eco-tourism center, allowing guests to enjoy a delicious meal surrounded by the beauty of Bali's natural landscapes. Finally, Rosetta Coffee Shop is the ideal place to start your day with a freshly brewed cup of coffee and a selection of delectable pastries. With such a diverse range of dining options just steps away from the resort, guests at Maya Sanur Resort and Spa are truly spoiled for choice.
Shop till you drop at Maya Sanur Resort and Spa's surrounding shopping landmarks
Maya Sanur Resort and Spa is surrounded by a plethora of shopping landmarks, ensuring that guests have plenty of opportunities to indulge in retail therapy. Just a short distance away, you'll find Phalam Batik and Souvenirs, where you can browse through a stunning collection of traditional Indonesian batik fabrics and unique souvenirs to bring back home. For a taste of local culture, head over to Pasar Sindu, a bustling market where you can haggle for fresh produce, clothing, and handicrafts. If you're a plant enthusiast, don't miss a visit to Duta Orchid, a charming orchid nursery that offers a wide selection of beautiful blooms. For a more modern shopping experience, Hardys Sanur Shopping Square is just a stone's throw away, with its array of shops, boutiques, and restaurants. And if you're looking to explore the underwater wonders of Bali, make sure to stop by Nico Dives Cool - Bali, a reputable dive shop that offers diving and snorkeling equipment, as well as expert advice. Finally, for those in search of the perfect batik piece, Batik Popiler 2 is a must-visit, offering a vast collection of high-quality batik clothing and accessories. With these fantastic shopping landmarks right at your doorstep, Maya Sanur Resort and Spa is the perfect base for a memorable shopping adventure in Bali.
Affordable Luxury at Maya Sanur Resort and Spa
Experience the perfect blend of luxury and affordability at Maya Sanur Resort and Spa. With an average price of $242 per room, this stunning resort offers exceptional value for money. Compared to the average price of a hotel room in Bali, which is $212, Maya Sanur Resort and Spa provides an elevated experience without breaking the bank.
Nestled in the heart of Bali, this resort boasts world-class amenities and impeccable service. Each room is elegantly designed with a modern Balinese touch, offering a tranquil retreat for guests. From spacious suites to private villas, Maya Sanur Resort and Spa caters to every type of traveler, ensuring a comfortable and memorable stay.
Indulge in the resort's luxurious facilities, including a sparkling swimming pool, rejuvenating spa, and a variety of dining options. Whether you want to relax by the poolside with a refreshing cocktail or savor exquisite cuisine at one of the on-site restaurants, Maya Sanur Resort and Spa has it all.
With its affordable price point and exceptional offerings, Maya Sanur Resort and Spa is the perfect choice for travelers seeking a memorable stay in Bali. Book your stay today and discover the ultimate blend of luxury and value.
Exceptional Service and Beautiful Facilities
Maya Sanur Resort and Spa in Bali, Indonesia is a haven of exceptional service and beautiful facilities. From the moment you arrive, the staff is incredibly nice, helpful, and super friendly, ensuring that your every need is met. The professionalism and friendliness of the staff are evident throughout your stay, making you feel welcome and well taken care of.
The property itself is a sight to behold, with its stunning architecture and inviting rooms. The hotel exudes a modern and beautiful ambiance, and the rooms are spacious and well-appointed, providing a comfortable retreat after a day of exploring Bali.
One of the highlights of staying at Maya Sanur Resort and Spa is the fantastic yoga studio. With a great instructor and a lovely atmosphere, it is the perfect place to unwind and rejuvenate. The hotel also boasts excellent facilities, including a beautiful pool and amenities that are sure to enhance your stay. Additionally, the food at the hotel is top-notch, and the room service is prompt and efficient.
Located in a great location, Maya Sanur Resort and Spa offers easy access to the local attractions and the beautiful beach. Whether you are looking for a relaxing getaway or an adventure-filled vacation, this hotel has everything you need for a memorable stay in Bali.
An Oasis of Luxury and Excellence
Maya Sanur Resort and Spa in Bali, Indonesia, has garnered exceptional customer reviews, earning an impressive overall rating of 9.2. This luxurious resort truly offers an oasis of comfort and relaxation, ensuring an unforgettable stay for its guests.
One aspect that sets Maya Sanur Resort and Spa apart is its remarkable staff performance. With a rating of 9.3, the dedicated and attentive team goes above and beyond to provide exceptional service, ensuring that every guest feels valued and well taken care of. From the warm welcome at check-in to the efficient assistance throughout the stay, the staff's commitment to excellence is evident in every interaction.
Additionally, Maya Sanur Resort and Spa boasts a stunning location, receiving a rating of 9.3. Situated in the heart of Sanur, guests can enjoy the convenience of being close to the beach and various attractions, while still enjoying a peaceful and serene atmosphere. Whether it's exploring the local culture, indulging in water sports, or simply lounging by the pool, this resort offers the perfect base to experience all that Bali has to offer.
Exceptional9.1
Facilities
Exceptional9.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The Kids Club is available from 09:00 to 14:00
Nyepi Religious Day: Please be informed that Bali island celebrates Nyepi (Silent) day each year. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check-in and check-out from hotels. 29 March 2025 | 19 March 2026 | 8 March 2027 | 26 March 2028 | 15 March 2029
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Exceptional
10 most recent verified ratings received by the property
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Guests love the exceptional service provided by the friendly staff at this prime location hotel near Sanur beach, shops, and restaurants. The spacious and clean rooms are equipped with luxurious amenities, including a heavenly pillow menu that’s sure to please. The pool offers a beach view and is surrounded by a lovely garden with comfortable loungers. Guests enjoy the diverse and delicious breakfast buffet, with plenty of options to choose from.
The pool and dining areas can get crowded during peak hours, mentioned in a few reviews.
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Stayed 4nights. Service was above average, they try their best, i will elaborate more and not nitpick too much. Room is spacious for 2, clean and the bed was really comfortable! They offer turn down service every night as well. Lagoon pool is clean and quiet. Buffet breakfast spread has a great variety and quality, more than some other big branded hotels. Spa was great! Very professional masseurs they have. Downside is : Upon check in i didn’t leave a deposit. Ordered room service, charge to the room. Thereafter went for a swim n shower. While in the pool n shower, my phone rang several times, once i climbed out of the pool to answer but the other party hung up. N the phone went ringing more when i was showering. I had to come out to answer. It turns out that I can’t charge my room service to the room as I didn’t leave a deposit. The staff said its ok he can come the room NOW so i can pay. I wasn’t dressed at that time and of course wasn’t happy that a man wanted to come to my room and over 30 dollars, they called like 5-6 times to disturb my stay. After i got dressed i imm went to reception to put a deposit and feedback what happened. Also breakfast can get a bit busy, staff are not well trained to handle peak periods. The coffee i ordered was served to someone else and when asked, the staff went to retrieve the wrongly served coffee and serve it back to me. This is not 5 stars service. If it’s wrongly served to someone else, leave it, why would u take it back and still serve it to me? Anyway i didn’t want to kick a fuss, i accepted the coffee and drank it. But consider this being done to you, will you drink the coffee? Then on another occasion, the coffee they served me was in a cup stained with coffee marks on the cup. I had to ask them again if the cup of coffee is freshly brewed and questioned them about the coffee stains on the cup. Nobody apologised. They just later served me the coffee in a clean cup. On the same morning, the omelette they served me was sour as either the capsicum or onions has turned bad. They changed it for me and was apologetic for this. What i m trying to say here is… service comes from the heart and requires attention to details. The recipient will be able to feel if the service is just going through the motion or really from the heart. I can tell the staff are trying their very best to deliver the service that will match the branding of Maya, however they are still lacking. Have to work alot harder so that service and brand value is on par. Overall i will say it was enjoyable to stay in Maya, but still plenty of room for improvements.
Dear Veron, Thank you for taking the time to share such a detailed and thoughtful review of your stay with us. We’re truly grateful for your kind words about our spacious rooms, comfortable beds, lagoon pool, breakfast variety, and spa experience. It’s wonderful to hear that you had an enjoyable stay overall. However, we sincerely apologize for the inconveniences you encountered. Your feedback regarding the room service deposit procedure, peak breakfast service, and attention to detail has been noted, and we truly regret any discomfort or frustration this may have caused. Providing warm, attentive, and seamless service is our top priority, and we appreciate your honest observations. Rest assured, we will address these matters with our team to ensure continuous improvement. We greatly value your insights and the opportunity to learn from them. We hope to welcome you back in the future for an even better experience, and we thank you again for your constructive feedback. Warm regards,
When checking in, I was able to get a good room with the help of the Korean-speaking staff, Sukma, and received guidance about the resort! Above all, they responded to my inquiries in real-time (even after work) in Korean through WhatsApp, which made my stay really comfortable~ And Pinka was so kind in guiding me to my room; I was touched! They are truly friendly~ The room was great. It was a twin bed for two, and there was enough space! It was more than enough~ You can use a shower filter. However, the water color changes a bit~ But I didn't experience Bali belly. The swimming pool was beautiful, and it was even prettier with flowers scattered in the pool. I used breakfast twice during my three-night stay. There aren't an overwhelming number of menu items, but it's sufficient. My friend likes Indonesian breakfast, and I prefer Western breakfast, but both were satisfied~ Pinka at the breakfast restaurant is really kind. As soon as she saw me struggling with the sunlight, she quickly moved my seat to the shaded area. I could really feel that they always care about the guests' comfort. There was one treadmill in the gym that was broken, so I could only use one, which was a bit disappointing, but since most activities were yoga, there were few people in the gym. There is also a separate children's pool, making it a great place for families to visit! However, there were some ants in the room. They didn't come in groups but I saw one or two. As soon as I messaged Sukma on WhatsApp, they conducted a treatment. After the treatment, I didn't see any ants. Check-out was also very well assisted by Diah, who even gave me a small flower gift~ This time, I traveled to Sanur and Canggu, but I liked Sanur more~ I am thinking of coming back to Maya Sanur next time! If you're coming here, be sure to walk along the beach promenade!
Dear hyejin, Thank you very much for taking the time to share such a detailed review of your stay with us. We are delighted to know that Sukma, Pinka, and Diah made such a wonderful impression with their attentive care and thoughtful gestures. It’s also great to hear that you enjoyed the comfort of your room, the serene pool, and the variety at breakfast. We truly appreciate your constructive feedback regarding the treadmill and the ants in the room. Please rest assured that we are addressing these points to further improve the experience for our future guests. It brings us joy to know that you preferred Sanur and are already planning to return to Maya Sanur. We look forward to welcoming you back and ensuring your next stay is even more memorable. Warm regards, I Putu Eddo Arthawan Resort Manager
Staff were excellent. Hotel, although clean, feels old. I experienced three strikes (red flags) within an hour of checking in. There was no coming back after that. 1. Requested a king size bed for my wife and I but were given double beds. I can understand unavailability but at least let us know but we get to the room. 2. Hammer banging on tiles in the room upstairs felt extremely annoying. We were told that they are doing repairs and will last for another 3 hours (until 5pm). After a long road trip from the north we wanted but were not able to relax and there was nothing we could do about it. I seriously thought of just leaving and checking in next door at the Hyatt which was actually cheaper. Simply unacceptable. 3. Decided to leave the room until they stop their repairs. Our reservations included free bike rentals but they were not available and there is no possibility of reserving your bike. It’s a totally unreasonable set up. If you decide that you want a few hours cycling on the beautiful path along the beach the next day, it will all depend if you’re lucky to find a bike. Just doesn’t make any sense. We were planning to cycle around the beach but we could not do it. There are some other smaller details where there is room for improvement but no point of saying more. The assistant manager was kind enough to meet me and apologize in the breakfast area after reading my internal hotel review I submitted the night before. I have to apologize to him that I have to be honest in my reviews and write this review.
Dear ali, Thank you for your honest feedback, and I sincerely apologize for the disappointment you experienced. We regret the miscommunication regarding your bed request, the noise from repairs during your rest time, and the inconvenience with our bicycle rental system. These issues do not reflect the standards we aim to provide, and we are taking immediate steps to improve communication, scheduling, and service availability. I also appreciate that you took the time to meet with our Assistant Manager. Your comments are valuable and will help us enhance the guest experience. We hope to have the opportunity to welcome you back for a smoother and more enjoyable stay. Warm regards, I Putu Eddo Arthawan, Resort Manager
Facilities, restaurants, gym, yoga were fabulous. Being right on the beach when staying in Bali is a must for us. Unfortunately there were not many beach restaurants near us it was a bit of a walk. Other hotels to the Nth & Sth of Maya had far more options. The hotel is modern & long & doesn’t allow much light into the rooms. It not our style as we prefer traditional architecture. However rooms were perfectly appointed, fresh fruit, coffee machine & the bathrooms had his & her basins which I loved. Housekeeping came early & our room were cleaned by breakfast but often forgot items each day. There is nothing wrong with this hotel & I’ve given it 5 stars but we won’t stay there again it’s not for us. There is nothing wrong
Dear Michelle, Thank you very much for taking the time to share such thoughtful and detailed feedback. We’re truly pleased to know you appreciated our facilities, restaurants, gym, yoga offerings, and especially our beachfront location. It’s also wonderful to hear that you enjoyed the in-room amenities and thoughtful touches like the fresh fruit and his-and-her basins. We understand that our modern architectural style may not align with everyone’s personal preferences, and we respect your candid comments in that regard. Your note about housekeeping is well taken, and we will certainly address the consistency to ensure better attention to detail in the future. While we’re sorry to hear that we may not be the perfect fit for your next stay in Bali, we deeply value your kind rating and are grateful you chose to spend your time with us. Warm regards, I Putu Eddo Arthawan Resort Manager
Airport transfer
220 meters to the beach
Currency exchange
Free Wi-Fi in all rooms!
“Well presented hotel”
Just returned after visiting the Maya as our second location this trip. We were travelling as a couple and found some great things and some negative points here. Firstly the staff are wonderful and nothing is too much trouble, the hotel was modern and beautifully kept, clean spacious rooms. Breakfast was amazing with a wide assortment to choose from no matter where you are from in the world. The pool looks over the beach which is better than most hotels in the sanur area, but it’s not really a pool for kids, nothing much to do for them. It was just a basic pool with not much else. The rooms were quite a long distance from the pool and restaurant area which was a pain especially if we forgot something which was a negative for me. The tree bar was lovely and happy hour fantastic overlooking the beach. The beach is ugly when the tide is out most of the day but that is just what it is. We didn’t try the restaurants there as we preferred the cheaper beach restaurants which were all walking distance. If I were to come back to Sanur I would probably want to stay 10 mins up towards the main shopping area. The beach is nicer and restaurants outside your door. We had to walk 15 mins back to the hotel sometimes in pitch black as the lighting wasn’t that great in spots on the walking path. So all in all Maya is a really nice hotel with the major drawbacks for us being room distance, and position of hotel to nice beach restaurants further up the beach and beach out the front not that nice with sloping sand and seaweed view when tide is out. When tide is in it’s fine. Also to mention it is Balinese run and owned which is nice and the staff are just beautiful and attentive
Dear Deborah, Thank you very much for taking the time to share such a detailed review of your recent stay with us. We are delighted to know that you found our resort beautifully maintained, enjoyed the spacious rooms, and appreciated the warm service from our team. It’s also wonderful to hear that you loved the breakfast variety and the relaxing atmosphere of Tree Bar during happy hour. We truly appreciate your constructive feedback regarding the distance from the rooms to the pool and restaurant area, as well as your observations about the beach conditions and surrounding lighting. Your comments are valuable and will certainly be taken into consideration as we continue to enhance our guest experience. It’s also heartening to know that you recognized and appreciated that Maya is Balinese owned and operated — something we take great pride in. Thank you again for sharing your thoughts, and we hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay.