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Mekong Dolphin Hotel
Deluxe River View Double Bed, Mekong Dolphin Hotel in Kratie
Lobby, Mekong Dolphin Hotel in Kratie
Lobby, Mekong Dolphin Hotel in Kratie
Interior view, Mekong Dolphin Hotel in Kratie
Interior view, Mekong Dolphin Hotel in Kratie
Fitness center, Mekong Dolphin Hotel in Kratie

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6.9

Good

85 reviews

85 reviews

See map
See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Phnom Penh International Airport 164.7 km
Tan Son Nhat International Airport 198.8 km

Mekong Dolphin Hotel

Preah Soramarith Street,Kratie Province, Kingdom Of Cambodia, Doun Chroam, Kratie, Cambodia - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Doun Chroam part of Kratie, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Sauna

Steamroom

Breakfast [free]

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Fitness center

Sauna

Luggage storage

Breakfast [free]

Value for money6.7
Distance to city center0.9 km
Location rating8.1

Rooms available at Mekong Dolphin Hotel

Excellent
Room comfort & quality

8.5

Deluxe River View Double Bed
...
  • Room size: 32 m²/344 ft²
  • River view
  • 1 double bed
Enter dates to see prices
Deluxe River View-Twin Bed
...
  • Room size: 38 m²/409 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Deluxe City View-Double Bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe City View-Twin Bed
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mekong Dolphin Hotel?

Check-in is from 09:00 AM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mekong Dolphin Hotel?

For those who wish to drive their own cars, Mekong Dolphin Hotel has a car park that's close to the hotel. Parking is free for guests. If you're looking for an easy way to get around Kratie with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Mekong Dolphin Hotel?

Wake up to a great buffet breakfast at Mekong Dolphin Hotel.

What are my dining options at Mekong Dolphin Hotel?

Mekong Dolphin Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Mekong Dolphin Hotel?

Mekong Dolphin Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Mekong Dolphin Hotel?

Mekong Dolphin Hotel’s neighborhood is Doun Chroam which includes popular restaurants such as Sorya Cafe and Jasmine Boat Restaurant.

See map

Explore the neighborhood

Overall rating:

6.9

Good
84 reviews
Cleanliness
7.0
Facilities
6.0
Location
8.1
Read all reviews >
More about Mekong Dolphin Hotel

More about Mekong Dolphin Hotel

Mekong Dolphin Hotel

Have a hassle-free trip while enjoying the services and amenities offered by Mekong Dolphin Hotel. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Mekong Dolphin Hotel makes it easy to plan your day trips, sightseeing, and more around Kratie. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Mekong Dolphin Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Mekong Dolphin Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Mekong Dolphin Hotel even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal. It's good to know that a hair dryer and bathrobes are provided in some guest bathrooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Mekong Dolphin Hotel. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Mekong Dolphin Hotel offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, steam room and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Reasons to stay here

Find some of the city's best deals here with rooms 91% cheaper than other options.
Guests who stayed here really appreciated the room comfort, scoring it higher than 95% of accommodations in the city.

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Amenities and facilities

Good
Facilities

6

Most talked about facilities

Breakfast

8 mentions

Housekeeping

1 mention

Languages spoken
  • English
  • Khmer
Internet access
  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • Sauna
  • Steamroom
  • Ticket services
  • Tours
Dining, drinking, and snacking
  • Breakfast [free]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • In-room safe box
  • Laptop safe box
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Telephone
  • Wake-up service
  • Wi-Fi [free]

Location

Preah Soramarith Street,Kratie Province, Kingdom Of Cambodia, Doun Chroam, Kratie, Cambodia
Excellent
Location

8.1

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from09:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center0.9 km
The property
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 83
  • Year property opened2013
  • Most recent renovation0
Parking
  • Daily parking fee0 USD

Reviews of Mekong Dolphin Hotel from real guests

Provided by verified guests of Agoda
6.9
/
10
Cleanliness7.0
Facilities6.0
Location8.1
Room comfort and quality8.5
Service6.2
Value for money6.7
High score for Kratie
Rating
9+ Exceptional (5)
8-9 Excellent (10)
7-8 Very Good (18)
6-7 Good (14)
<6 Below Expectation (23)
Time of the year
Mar - May (13)
Jun - Aug (9)
Sep - Nov (20)
Dec - Feb (28)
All guests (84)
All room types
All languages

Show reviews that mention 

Showing 70 verified guest comments
1234
9.7
Exceptional
Marie from Sweden
Couple
Deluxe City View-Double Bed
Stayed 2 nights in January 2016

Pleasant stay at a nice location”

The location, the room and the service

We had a very nice stay for a couple of days at Mekong Dolphin Hotel. We were pleased with most things except with the breakfast. The buffet table had several Asian dishes but few European/western choices. Better bread, yoghurt/muesli etc is needed!

Reviewed February 07, 2016

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8.0
Excellent
Frans from Netherlands
Couple
Deluxe River View Double Bed
Stayed 3 nights in October 2014

Luxury haven in Kracheh”

Clean, brand new, location (amazing riverview sunset)

we had a good relaxing stay at Mekong Dolphin Hotel. +: great riverview, modern and luxury hotel, friendly staff, good price -: breakfast only Asian, WiFi on the room sometimes slow, staff needs more training

Reviewed October 18, 2014

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8.8
Excellent
Dennis from Australia
Couple
Deluxe River View Double Bed
Stayed 4 nights in April 2016

Directly opposite the mighty Mekong River”

The hotel appears to mostly cater for Cambodians. The rooms are of a good size.and those at the front overlook the Mekong River.The buffet breakfast was good but for an unknown reason the location was moved to the other side to the ground floor. The buffet breakfast became a choose your breakfast from selection 1, 2 or 3.and was a significant disappointment. The food selection was very basic and limited and much inferior to the buffet breakfast. Thankfully the breakfast returned the next day to its original location and the buffet was breakfast was again available.

Reviewed May 16, 2016

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7.3
Very good
Wan from Singapore
Group
Deluxe River View-Twin Bed
Stayed 2 nights in December 2014

Value for money”

Friendly and helpful staff, big and comfortable room

The room is big with a balcony which is great for viewing the Mekong River. The bus station is not considered near to this hotel. Kratie is not big therefore it is still within walking distance if not travelling with big or heavy luggage.

Reviewed January 04, 2015

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7.0
Very good
leon from Australia
Couple
Deluxe City View-Twin Bed
Stayed 1 night in December 2015

new hotel”

riverside,sauna,gym

This is propably the best hotel in kratie, the only one i know that has a gym and a sauna both a wet sauna and dry.There also is a breakfast buffet with khmer and asian food mainly.There are nice river views, wifi was good not much to fault except lack of hot water and they have generator on site when blackouts occur in kratie.

Reviewed December 09, 2015

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6.0
Rachel from United Kingdom
Family with teens
Deluxe River View-Twin Bed
Stayed 2 nights in July 2015

good value for money”

views, location and staff

Nice bug room. Very clean and great views across the Mekong. 10 mins walk to restaurant. We ate twice at the Jasmine which is shaped like a boat on the sea front. Only let down was the breakfast. Lots of Cambodian choices but only fried eggs for the western visitors so we had fried eggs with friedrice both days. The only bread offered was sugar bread ie dipped in butter and sugar. Shame as all the other hotels we visited offer French bagettes, pastries etc. The staff organised our trip to see the dolphins for $55 for 4 people. We would stay there again but we not go for the breakfast option.

Reviewed July 13, 2015

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7.6
Very good
carmine from United States
Couple
Deluxe City View-Twin Bed
Stayed 1 night in August 2018

Great choice for Kratie”

This is my second visit to Kratie. This hotel provides good value for money in addition to a good buffett which was included. I would come back here again on my return trip.

Reviewed August 20, 2018

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8.3
Excellent
ross from Australia
Couple
Deluxe River View Double Bed
Stayed 1 night in November 2015

Great hotel”

View position big room

The room was big and amazing view.Staff at desk very helpful but breakfast very ordinary .Big balcony to sit and look at the mighty Mekong .

Reviewed November 26, 2015

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7.6
Very good
KAZUO from Cambodia
Business traveler
Deluxe City View-Double Bed
Stayed 2 nights in April 2016

Best in Kratie”

Good facility and good service. Best location in Kratie with nice river view. However, the bathroom has water leaking, and it does not fixed until checkout. That is the only unacceptable thing.

Reviewed May 02, 2016

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8.0
Excellent
Mirja from Italy
Solo traveler
Deluxe City View-Double Bed
Stayed 1 night in November 2014

nice 4*”

comfort of the room

huge room, big bathroom (all western standards), very clean. one only bad point: staff not honest about prices of buses (i booked my seat through the reception, as i arrived late at night and had to leave the morning after, i expected a little surcharge, as usual, but not so much, and above all they pretended that was the real cost of the bus which i know it wasn't).

Reviewed November 15, 2014

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6.8
Good
sue from Australia
Family with teens
Deluxe River View-Twin Bed
Stayed 2 nights in April 2016

Manager was really disengaged and rude”

We arrived during Khmer New Year. We understood the magnitude of the celebrations but the manager wouldn't even let us buy a coke, wouldn't order a tuk tuk for departure, wouldn't replace missing batteries in the safe or order bread for my daughter for breakfast- although breakfast was included in the price they were just ordering in fried rice. I asked if there was an option for my daughter to just have some sort of bread and jam instead he just said no. Otherwise it was a great hotel- just so unfriendly and unwelcoming.

Reviewed April 18, 2016

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7.3
Very good
Mohd from Malaysia
Solo traveler
Deluxe City View-Double Bed
Stayed 1 night in September 2015

Spanking new hotel facing Mekong”

location, spacious room and view

great hotel to begin the adventure in Kratie

Reviewed September 16, 2015

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6.3
Good
Joanne from United States
Business traveler
Deluxe City View-Double Bed
Stayed 1 night in February 2016

Best in town”

location spacious room quiet

New place and very good value for money. Nothing particularly special but best one in kratie. Good for business travelers.

Reviewed March 06, 2016

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7.6
Very good
Jay from Australia
Business traveler
Deluxe City View-Double Bed
Stayed 2 nights in September 2016

Great location”

The best hotel in town! pay a few extra $ and get a great river view room. The breakfast provided is not that good, pay a few $ and get a nice omelette in the adjacent restaurant.

Reviewed September 18, 2016

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5.2
Arnold from United States
Business traveler
Deluxe City View-Double Bed
Stayed 4 nights in July 2016

Very Disappointing.....left one day early”

We had so many "hiccups" of problems from the first day. Paid for 4 nights but left one day early. The room was nice with a view of the city and Mekong however so many things kept happening......lots of ants and then the horrible smell of pest spray (this could had been done before we checked in but instead it greeted us), internet was sporadic, breakfast was lousy (only one vegetarian item and they would not work with us to do anything else), manager opened our room door without knocking at 7:15 a..m. on the Sunday we ended up leaving. We had the do not disturb sign up too thankfully the only thing that kept the manager from seeing us in our undergarments was the slide lock on the inside. Very disappointing stay!

Reviewed July 29, 2016

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7.6
Very good
Ratana from Cambodia
Family with young children
Deluxe City View-Twin Bed
Stayed 3 nights in October 2018

Need improvement”

During my stay, the first look into the room is cleaned. Later on, I noticed that there are some dust under the beds. The cleaning staff should move bed aside and clean the area underneath. I also notice the breakfast for Agoda's clients not professionally prepared. The restaurant was closed and when I asked they bring to the restaurant and allow me to order the food. If not ask, they will ignore it. So the restaurant should be open, organized as normal and reserve some dishes so guests will be aware and access.

Reviewed October 15, 2018

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9.6
Exceptional
Fiona from United Kingdom
Couple
Deluxe City View-Double Bed
Stayed 3 nights in August 2016

Lovely hotel within walking distance of town”

Spacious, well appointed rooms, Very good value. Friendly staff spoke adequate English to get by.

Reviewed September 03, 2016

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4.8
Alistair from United Kingdom
Family with young children
Deluxe River View-Twin Bed
Stayed 1 night in December 2016

Not great but no better options”

The check in staff were unfriendly. The lift was broken and we were on the fifth floor. There was hardly ever any hot water. Breakfast buffet was very basic. Views are good and it is in a central location. Unfortunately I did not see any better options in Kratie.

Reviewed December 15, 2016

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7.0
Very good
Helen from United Kingdom
Couple
Deluxe River View-Twin Bed
Stayed 2 nights in February 2016

Good location”

Location and view

Breakfast is terrible but hotel is in a good location with great views and the river view rooms are a good size

Reviewed February 13, 2016

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5.0
Nine from Canada
Family with young children
Deluxe River View-Twin Bed
Stayed 6 nights in February 2016

Could be better”

The view

Under the beds and behind the furniture were TONS of dust. I asked them to clean, showing them the dust. They did. They cleaned only the spots I showed to them.. So the cleaning was not complete. That was funny actually! :) we had red ants in the room as well, hot water was rare. We had only once the breakfast over there. Cafe, jam and toasts were everything except what it should have been! The Asian food was not impressive either. So we use to have our breakfast at Sorya Kayaking, not far away from the hotel. They make good coffee and great pancakes (our kids are young and like to eat what they are used to). The personnel at the hotel does not speak English! That is a real bad point for such an hotel.

Reviewed February 27, 2016

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1234
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