Melia Hanoi Hotel

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

44B Ly Thuong Kiet Street, Cua Nam Ward, Hoan Kiem District, Hanoi, Vietnam,

Highlights

Hygiene Plus
Sparkling clean

Sparkling clean

Guests have rated this property 9.1/10 on cleanliness

82% Positive
Based on guest reviews

"A luxurious, clean, centrally located and perfect hotel."

"Great place to stay, very clean and comfortable"

"Great hotel, very comfortable and clean rooms."

730 meters to public transportation
Check-in [24-hour]

Check-in [24-hour]

23% Positive
Based on guest reviews

"Very helpful staff right from Check in to check out"

Check-in [24-hour]
Airport transfer

Airport transfer

Airport transfer available at additional charge. To request, check the box on the booking form just before the payment page.

50% Positive
Based on guest reviews

Facilities

Free Wi-Fi

Pool with view

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Melia Hanoi offers a luxurious stay that combines Vietnamese heritage with modern comfort. After sightseeing, enjoy the stunning atrium and rooftop bar with panoramic views. Savor diverse culinary experiences with local and international cuisines. Located in Hoan Kiem District, this hotel serves as an ideal base for two travelers exploring Hanoi's rich culture and attractions. Hoan Kiem District, Hanoi's cultural heart, features vibrant street life and stunning architecture just steps from your hotel. Enjoy the expansive pool with scenic views, fresh fruits, and snacks, or unwind in the luxurious steam room. Modern amenities include air conditioning and complimentary Wi-Fi, with select rooms offering city or landscape views. Nearby attractions like the bustling Night Market and picturesque Ly Thai To Park offer authentic local culture and leisure activities for an enriching experience. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

3 travelers have booked today.

Cleanliness 9.0
Location 8.9
Facilities 8.8
Service 8.8

Based on 4,162 verified reviews

Cleanliness

9.0

Location

8.9

Facilities

8.8

Service

8.8

Value for money

8.6

Room comfort and qua...

8.1

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Nearest transportation options

Hanoi Railway Station is within 0.74 km

See map

8.9Excellent

Location rating score

Excellent location - 280 meters from city center
Exceptional for walking
More details on walking
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There are 163 places in walking distance!

Walkable places
Museum of People's Public Security
60 m
Hanoi City Court
180 m
Hoa Lo Historical Prison
200 m
Hoa Lo Prison
200 m
Hanoi Police Museum
230 m
Popular landmarks
Vietnamese Women's Museum
390 m
St. Joseph's Cathedral
500 m
Old Quarter
1.1 km
Vietnam Military History Museum
1.3 km
Temple of Literature & National University
1.4 km
Closest landmarks
Viet Duc Hospital
160 m
Bệnh viện Mắt Hà Nội
230 m
Embassy of Turkey
240 m
National Hospital of Obstetrics and Gynecology
260 m
Benh Vien Phu San Ha Noi
260 m

Good to know

Value for money8.6
Distance to city center0.2 km
Location rating8.9
Nearest airportNoi Bai International Airport (HAN)
Distance to airport22.1 km

Rooms available at Melia Hanoi Hotel

Excellent
Room comfort & quality

8.1

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Based on 2792 reviews from verified travelers

The Level Suite
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Suite
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 double bed
Enter dates to see prices
The Level Premium Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Connecting Room
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Premium Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Family Suite
...
  • Room size: 68 m²/732 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
Enter dates to see prices
Habitacion The Level Premium 3 Adults
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  • Room size: 32 m²/344 ft²
  • City view
Enter dates to see prices
Habitacion The Level Premium 3 Adults
...
  • Room size: 32 m²/344 ft²
  • City view
Enter dates to see prices
Premium Triple Room
...
  • Room size: 32 m²/344 ft²
  • City view
Enter dates to see prices

Frequently asked questions

Melia Hanoi Hotel provides airport transfer service upon request with an additional charge of 80 USD in local currency. To request, check the box on the booking form just before the payment page.

The average travel time to get from Melia Hanoi Hotel to the airport is 45 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

Melia Hanoi Hotel has a total of 22 floors.

Melia Hanoi Hotel has a total of 306 rooms.

Verified local travelers that have stayed at this property have given Melia Hanoi Hotel an average rating of 9.4. You can look up on more in depth customer evaluations, and comments for this property down in the review section.

The nearest train, metro, or bus station is Hanoi Railway Station, 744.85 m away from Melia Hanoi Hotel.

Melia Hanoi Hotel’s local community is Hoan Kiem District which includes popular restaurants such as Vegan Banh Mi, Maison Sen Buffet, and Poke Hanoi.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.

The nearest airport to Melia Hanoi Hotel is Noi Bai International Airport, 22.0 km away.

More about Melia Hanoi Hotel

More about Melia Hanoi Hotel

Experience Elegance and Convenience at Melia Hanoi Hotel

Nestled just 0.2 kilometers from the vibrant heart of Hanoi, Melia Hanoi Hotel offers an unbeatable combination of luxury and accessibility. Built in 1999 and beautifully renovated in 2022, this sophisticated hotel features 306 well-appointed rooms designed to provide comfort and style for every guest. Whether you're here for business or leisure, the hotel's prime location ensures you're never far from the city's main attractions, with just a 45-minute drive to the airport for your convenience. Guests can enjoy flexible check-in and check-out times, with check-in available from 2:00 PM and check-out until 12:00 PM, making your stay seamless and stress-free. The hotel warmly welcomes families, allowing children aged 0 to 4 to stay free of charge, making it an ideal choice for travelers with young children. Experience the perfect blend of modern amenities, timeless elegance, and a prime location at Melia Hanoi Hotel—your gateway to exploring the rich culture and history of Vietnam’s capital.

Exciting Entertainment and Wellness Facilities at Melia Hanoi Hotel

Discover a world of leisure and relaxation at Melia Hanoi Hotel, where guests can indulge in a variety of entertainment options designed to enhance your stay. Explore the on-site shops and gift stores for unique souvenirs and elegant gifts, perfect for commemorating your visit or finding a special keepsake. For those feeling lucky or seeking a thrilling experience, the casino offers an exciting gaming environment to test your luck. Unwind and rejuvenate with the hotel’s luxurious spa and wellness facilities, including soothing massages, a rejuvenating hot tub, and traditional sauna, steamroom, and spa treatments. After a day of exploration or business, relax at the stylish bar, where you can enjoy expertly crafted drinks in a vibrant atmosphere. Melia Hanoi Hotel combines entertainment, relaxation, and luxury to create a memorable experience for every guest.

Exceptional Sports Facilities at Melia Hanoi Hotel

Experience a perfect blend of relaxation and active living at Melia Hanoi Hotel, where top-notch sports facilities await you. Guests can enjoy the invigorating indoor and outdoor pools, ideal for a refreshing swim anytime of the day. For fitness enthusiasts, the hotel offers a comprehensive fitness center equipped with state-of-the-art equipment, available free of charge, and open 24 hours to suit your schedule. Whether you're looking to maintain your workout routine or unwind after a day of exploring Hanoi, these facilities provide the perfect setting. Additionally, the hotel features a dedicated yoga room, offering a tranquil space for yoga and meditation sessions. This serene environment is perfect for guests seeking to enhance their flexibility, reduce stress, or simply enjoy a peaceful moment amidst their busy travel itinerary. Melia Hanoi's diverse sports amenities ensure that every guest can find their ideal way to stay active and rejuvenate during their stay.

Exceptional Convenience Facilities at Melia Hanoi Hotel

Experience unparalleled comfort and ease during your stay at Melia Hanoi Hotel, where a comprehensive range of convenience facilities ensures a seamless and enjoyable visit. Guests can enjoy the luxury of 24-hour room service and express check-in/check-out, allowing for flexible and hassle-free arrivals and departures. Keep your belongings secure with safety deposit boxes and take advantage of the laundry and dry cleaning services to maintain a fresh and polished look throughout your stay.

Convenient Transport Facilities at Melia Hanoi Hotel

Experience seamless travel arrangements with Melia Hanoi Hotel’s comprehensive transport facilities designed to make your stay effortless and enjoyable. The hotel offers reliable airport transfer services, ensuring you arrive and depart in comfort and style. For those eager to explore Hanoi and surrounding attractions, the hotel provides organized tours and a convenient shuttle service, making sightseeing hassle-free. Additionally, guests can easily access local transportation through the hotel’s taxi service, while ticket services are available to assist with booking various attractions and events. For guests arriving by car, the hotel features a secure car park with applicable charges, offering peace of mind during your stay. Whether you're arriving from the airport, heading out for a city tour, or returning after a day of exploration, Melia Hanoi Hotel’s transport facilities are tailored to meet your needs, providing comfort, convenience, and flexibility at every step of your journey.

Luxurious Comfort and Modern Amenities at Melia Hanoi Hotel

Experience ultimate comfort in the elegantly designed rooms of Melia Hanoi Hotel, where every detail is crafted to ensure a relaxing stay. Each room is equipped with air conditioning to keep you cool, along with blackout curtains that guarantee restful sleep. Unwind in the separate living room, featuring a television with satellite and cable channels, providing endless entertainment options. For your convenience, a mini bar, refrigerator, and complimentary bottled water are readily available, allowing you to refresh and enjoy your favorite snacks and beverages.

Indulge in Culinary Delights at Melia Hanoi Hotel

At Melia Hanoi Hotel, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities to choose from, you are guaranteed to find the perfect setting for every occasion. Start your day with a delectable breakfast buffet, where you can savor a wide variety of international and local dishes. The restaurant at Melia Hanoi Hotel offers a cozy and elegant ambiance, making it the ideal spot for a leisurely lunch or a romantic dinner. Indulge in a culinary journey as you explore the menu filled with mouthwatering delicacies prepared by skilled chefs. For those who prefer to dine in the comfort of their own room, 24-hour room service is available, ensuring that you can enjoy delicious meals at any time of the day or night. Additionally, the hotel also features a coffee shop where you can relax and unwind with a cup of freshly brewed coffee or tea. Whether you are a food lover or simply seeking a delightful dining experience, Melia Hanoi Hotel has everything you need to satisfy your cravings.

Elegant Room Options at Melia Hanoi Hotel

Discover a variety of thoughtfully designed rooms at Melia Hanoi Hotel, each offering a comfortable and spacious retreat. Choose from the Deluxe, Premium, and Suite categories, with options ranging from 32 to 68 square meters, accommodating different preferences and group sizes. Whether you're seeking a cozy space with a King or Single Beds or a larger Suite for more comfort, the hotel provides a selection to suit your needs. Special configurations like connecting rooms and rooms suitable for multiple adults ensure flexible arrangements for families or groups traveling together. Booking your stay through Agoda guarantees you the best prices available, making your experience both affordable and hassle-free. With easy booking processes and exclusive deals, you can secure your preferred room type effortlessly, allowing you to focus on enjoying your trip to Hanoi. Trust Agoda to provide a seamless and rewarding booking experience at Melia Hanoi Hotel, ensuring your stay is as comfortable and convenient as possible.

Discover the Vibrant Hoan Kiem District in Hanoi

Welcome to the heart of Hanoi, where history, culture, and modernity converge in the vibrant Hoan Kiem District. Situated in the city's historic Old Quarter, this district is a treasure trove of attractions, making it the perfect base for exploring Hanoi. Immerse yourself in the rich history of Vietnam as you wander through the streets of Hoan Kiem District. Discover the iconic Hoan Kiem Lake, a serene oasis in the bustling city. Legend has it that a mythical golden turtle claimed a magical sword from Emperor Le Loi here, making it a place of great significance. Take a leisurely stroll around the lake, admire the stunning Turtle Tower, and visit the Ngoc Son Temple perched on a small island – a breathtaking sight, especially at night when it is illuminated. Beyond the lake, delve into the enchanting labyrinth of narrow streets in the Old Quarter. Lose yourself in the captivating chaos of street vendors, local shops, and traditional architecture. Explore the vibrant markets, where you can sample delicious street food and shop for unique souvenirs. Don't miss the chance to visit the historic St. Joseph's Cathedral, a striking Gothic masterpiece that stands as a testament to Hanoi's colonial past. Hoan Kiem District is also a hub for cultural experiences. Visit the Thang Long Water Puppet Theater, where you can witness the ancient art of water puppetry, a traditional form of Vietnamese entertainment. For history enthusiasts, the Vietnam National Museum of History offers a fascinating journey through the country's past. After a day of exploration, indulge in the district's thriving dining scene. From street-side eateries serving delectable local dishes to upscale restaurants offering international cuisine, Hoan Kiem District caters to all tastes. Experience the vibrant nightlife as you sip cocktails at rooftop bars or enjoy live music at trendy venues. With its captivating blend of history, culture, and modernity, Hoan Kiem District is a must-visit destination in Hanoi. Stay at the Melia Hanoi Hotel, conveniently located in the heart of this vibrant district, and immerse yourself in the rich tapestry of Hanoi's past and present.

Convenient Transportation Options from Airports to Melia Hanoi Hotel

Located in the heart of Hanoi's bustling Hoan Kiem District, Melia Hanoi Hotel offers a luxurious and convenient stay for travelers visiting Vietnam's capital city. When it comes to getting to the hotel from the nearby airports, there are several transportation options available. The nearest airport to Melia Hanoi Hotel is Noi Bai International Airport, which is located approximately 28 kilometers away. One of the most convenient ways to reach the hotel from the airport is by taking a taxi. Taxis are readily available outside the airport terminal and offer a comfortable and hassle-free journey to the hotel. It is recommended to use reputable taxi companies such as Mai Linh or Vinasun to ensure a reliable and safe transfer. Another option to consider is the airport shuttle service provided by Melia Hanoi Hotel. This service offers a convenient and cost-effective way to reach the hotel directly from the airport. The hotel's shuttle buses are equipped with comfortable seating and air conditioning, ensuring a pleasant journey for guests. It is advisable to check with the hotel in advance for the schedule and booking details of the shuttle service. For those looking for a more adventurous and budget-friendly option, public transportation is also available. The airport bus, Route 86, operates between Noi Bai International Airport and Hanoi's city center, including the Hoan Kiem District. From the city center, guests can easily reach Melia Hanoi Hotel by taking a short taxi ride or walking, depending on their preference and luggage. No matter which transportation option you choose, the journey from the airport to Melia Hanoi Hotel promises to be an exciting start to your stay in Hanoi. With its central location and excellent transport links, Melia Hanoi Hotel is the perfect base for exploring the city's rich history, vibrant culture, and delicious cuisine.

Explore the Rich History and Culture Surrounding Melia Hanoi Hotel

Located in the heart of Hanoi, Melia Hanoi Hotel offers guests the perfect base to explore the rich history and culture of this vibrant city. Within walking distance of the hotel, you will find several notable landmarks and attractions that showcase Vietnam's fascinating past and present. Just a short stroll away is the Hoa Lo Prison, also known as the 'Hanoi Hilton.' This historic site offers a glimpse into Vietnam's turbulent history, with its exhibits detailing the hardships endured by Vietnamese revolutionaries during the French colonial era. For those interested in learning about the role of women in Vietnamese society, the Vietnamese Women's Museum is a must-visit. This museum provides a comprehensive overview of the contributions and achievements of Vietnamese women throughout history. St. Joseph's Cathedral, a stunning neo-Gothic church, is another landmark worth exploring. Its majestic architecture and serene atmosphere make it a popular spot for both locals and tourists alike. If you're a fan of the arts, the Hanoi Opera House is just a stone's throw away. This architectural masterpiece hosts a variety of performances, including ballet, opera, and traditional Vietnamese music. Ngoc Son Temple, located on the picturesque Hoan Kiem Lake, is a tranquil oasis in the midst of the bustling city. This centuries-old temple is dedicated to the legendary hero Tran Hung Dao and offers a peaceful escape from the urban chaos. For art enthusiasts, the Hanoi Ceramic Mosaic Mural is a unique attraction that stretches over 4 kilometers. This impressive mosaic showcases Vietnam's rich cultural heritage and is a testament to the country's artistic prowess. Thap Rua Tower, or Turtle Tower, is an iconic symbol of Hanoi. Situated on an islet in the middle of Hoan Kiem Lake, this tower offers panoramic views of the surrounding area and is a popular spot for photographers. Shopaholics will delight in exploring Hang Gai Street, also known as the 'Street of Hemp.' This bustling street is lined with boutique shops selling silk products, handicrafts, and traditional Vietnamese clothing. If you're interested in delving deeper into Vietnam's history, the Vietnam National Museum of History is just a short distance from the hotel. This museum houses an extensive collection of artifacts and exhibits that trace Vietnam's history from ancient times to the present day. Last but not least, don't miss the opportunity to experience the captivating art of water puppetry at the Lotus Water Puppet Theater. This traditional Vietnamese art form combines music, storytelling, and intricate puppetry to create a mesmerizing performance. With its prime location and proximity to these landmarks and attractions, Melia Hanoi Hotel offers guests an immersive cultural experience that will leave a lasting impression.

Explore a Gastronomic Paradise

Located in the heart of Hanoi, Melia Hanoi Hotel offers an array of dining options right at your doorstep. Indulge in a sumptuous buffet at Maison Sen Buffet, where you can savor an extensive selection of international cuisines. For a taste of Vietnamese flavors, head to Hang Qua (HQ Bistro - Food & Coffee) and Pho 10 Ly Quoc Su, renowned for their delicious pho dishes. If you're in the mood for a cozy and artistic atmosphere, The Note Coffee and The Hanoi Social Club are perfect choices. Beer enthusiasts will delight in the craft brews at Pasteur Street Craft Beer - Hoan Kiem Taproom & Restaurant. For a unique experience, make sure to visit Railway Cafe, owned by Tuan, who can be reached via Whatsapp at +84917301111. Craving a quick bite? Banh My Mama and Noodle & Roll are popular spots for delicious banh mi and noodle dishes. With such a diverse selection of restaurants, Melia Hanoi Hotel is truly a gastronomic paradise.

Shop 'til You Drop in Hanoi

For shopaholics, Melia Hanoi Hotel is ideally located near a plethora of shopping landmarks. Just a short stroll away, you'll find Mai's Cafe, a charming spot where you can sip on a cup of Vietnamese coffee while browsing through unique handicrafts and souvenirs. If you're looking for traditional Vietnamese clothing and accessories, Hai Van Printing and Embroidery Shop is a must-visit. They offer beautifully crafted garments and intricate embroidery that showcase the rich cultural heritage of Vietnam. For those seeking high-end fashion, Mosaique and L'Epicerie du Metropole are nearby, offering a curated selection of designer clothing and luxury goods. Art enthusiasts will appreciate Vietnam Cultural, a boutique that showcases contemporary Vietnamese artwork and handicrafts. Marena Hanoi is the go-to destination for those in search of chic and trendy clothing, while Heydi Fashion House offers a unique blend of modern and traditional fashion. Bookworms will find solace at Infostones Bookshop, a cozy store filled with an extensive collection of books in various genres. L'image is a haven for beauty enthusiasts, offering a wide range of cosmetics and skincare products. Lastly, Airashi Silk is a treasure trove for silk lovers, with a variety of silk products including clothing, accessories, and home decor. With such a diverse range of shopping options just moments away, Melia Hanoi Hotel is the perfect choice for those who want to indulge in a retail therapy spree during their stay in Hanoi.

Affordable Luxury: Experience the Best Value at Melia Hanoi Hotel

Discover the perfect blend of luxury and affordability at Melia Hanoi Hotel. With an average room price of just $143, this stunning hotel offers exceptional value for money in the heart of Hanoi, Vietnam. Compared to the average price of a hotel room in the city, which stands at $67, Melia Hanoi Hotel provides an unparalleled experience at an incredibly competitive rate. This means you can indulge in the opulence and comfort of a world-class hotel without breaking the bank. From the moment you step into the elegant lobby, you'll be greeted by warm and attentive staff, ready to cater to your every need. The beautifully designed rooms boast modern amenities, plush bedding, and breathtaking views of the city skyline or tranquil garden. Whether you're traveling for business or leisure, Melia Hanoi Hotel ensures a truly memorable stay at a price that won't disappoint.

Excellent Service, Clean Rooms, and Delicious Breakfast

At Melia Hanoi Hotel, guests can expect nothing short of excellence. From the moment you step into the hotel, you will be greeted with friendly and helpful staff who provide exceptional service throughout your stay. The rooms are not only clean and well-maintained but also offer a comfortable and relaxing atmosphere. Guests have raved about the delicious and varied breakfast spread, ensuring a great start to the day. Whether you are looking for a short stay or planning to return, Melia Hanoi Hotel is the perfect choice with its great location, value for money, and top-notch service.

Exceptional Customer Ratings for Melia Hanoi Hotel

Melia Hanoi Hotel has received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay in Hanoi, Vietnam. With an impressive overall rating of 8.6, this hotel has consistently exceeded guests' expectations in various aspects of their experience. One of the standout features of Melia Hanoi Hotel is its excellent value for money, as reflected in its impressive rating of 8.3. Guests have consistently praised the hotel for offering exceptional amenities and services at a reasonable price, ensuring that every penny spent is worth it. Whether you are a budget-conscious traveler or simply looking for a great deal, Melia Hanoi Hotel delivers exceptional value without compromising on quality. Another aspect that sets Melia Hanoi Hotel apart is its outstanding facilities, earning a remarkable rating of 8.5. From the moment you step into the hotel, you'll be greeted by elegant and well-maintained spaces that create a sense of luxury and comfort. Whether it's the spacious and beautifully designed rooms, the state-of-the-art fitness center, or the serene swimming pool, every facility at Melia Hanoi Hotel has been thoughtfully designed to enhance your stay and provide you with a truly memorable experience.

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Amenities and facilities

Excellent8.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Hindi
  • Japanese
  • Spanish
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Computer station
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Happy hour
  • International cuisine in restaurant
  • Kitchen
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Shared kitchen
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Indoor venue for special events
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Outdoor venue for special events
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathroom phone
  • Blackout curtains
  • Closet
  • Complimentary tea
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Mini bar
  • Mirror
  • Non-smoking
  • Reading light
  • Satellite/cable channels
  • Scale
  • Shoeshine kit
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site
Mosaico
  • Cuisine: Mediterranean
  • Menu: Buffet, A-la-carte

Location

44B Ly Thuong Kiet Street, Cua Nam Ward, Hoan Kiem District, Hanoi, Vietnam,

Excellent8.9

Location

Airports
  • Noi Bai International Airport (HAN)
    22.1 km 43 min drive
  • Cat Bi International Airport (HPH)
    93.8 km
Public transportation
  • Hanoi Railway Station
    740 m 4 min drive
Hospital or clinic
  • Viet Duc Hospital
    160 m 1 min drive
Shopping
  • Night Market
    1.3 km
Convenience store
  • Circle K
    940 m 6 min drive
Cash withdrawal
  • ATM
    650 m 11 min walk

What's nearby

Popular landmarks
  • Hoa Lo Prison
    200 m
  • Vietnamese Women's Museum
    390 m
  • St. Joseph's Cathedral
    500 m
  • Old Quarter
    1.1 km
  • Vietnam Military History Museum
    1.3 km
  • Temple of Literature & National University
    1.4 km
  • One Pillar Pagoda
    1.8 km
  • Ho Chi Minh Mausoleum
    2.0 km
  • Presidential Palace Historical Site
    2.2 km
  • Vietnam Museum of Ethnology
    5.3 km
Nearby landmarks
  • Museum of People's Public Security
    60 m
  • Viet Duc Hospital
    160 m
  • Hanoi City Court
    180 m
  • Hoa Lo Historical Prison
    200 m
  • Hoa Lo Prison
    200 m
  • Bệnh viện Mắt Hà Nội
    230 m
  • Hanoi Police Museum
    230 m
  • Embassy of Turkey
    240 m
  • National Library and Archives
    250 m
  • National Hospital of Obstetrics and Gynecology
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Kindly note: Smoking is permitted only in designated rooms and areas of the hotel. To ensure the comfort of all guests, a cleaning fee will apply if smoking is detected in non-smoking rooms.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center0.2 km
  • Travel time to airport (minutes)45
  • Airport transfer fee80 USD
Extras
  • Breakfast charge (unless included in room price)24 USD
The property
  • Year property opened1999
  • Number of floors22
  • Room voltage220
  • Number of rooms 306
  • Most recent renovation2022
  • Non-smoking rooms/floorsno
  • Number of restaurants2
  • Number of bars/lounges1

Property announcements

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.

Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival

Garbo Bar:

Inspired by the glamour of the 50’s Hollywood stars, Garbo-Gastro Bar offers an elegant and sophisticated ambiance for socializing, networking or just simply relaxing. Located at Lobby Level, the gastro bar serves a selection of classic cocktails, snacks, tapas, raw bar, tailored-made Gin Tonics as well as some delicious desserts.

Opening Hours: 7:00 – 24:00

Mosaico Restaurant

Mosaico is an all-day restaurant that provides a casual Mediterranean dining experience in a comfortable space with exquisite decoration. The breakfast buffet with live cooking stations offers a wide range of gourmet delicacies to cater to all tastes. An à la carte menu is also available throughout the day.

Opening Hours: 6:00 – 23:00

Cham Restaurant

Located on the 1st floor, Cham offers diners authentic Asian street food and raises it to a new level thanks to the use of skilled cooking techniques and high-quality ingredients. Experience the tasteful dishes from the kitchen of Asia, a place where the aromas, colors, and energy of the street come together to offer an extraordinary experience.

Opening Hours: 6:00- 22:00, Tuesday- Saturday

Reviews of Melia Hanoi Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.0
  • 9.6
  • 10
  • 10
  • 9.6
  • 9.2
  • 8.4
  • 10
  • 10
  • 9.6

Most recent

  • Cleanliness score 9 out of 10 and is a high score in Hanoi
    Cleanliness9.0
  • Location score 8.9 out of 10 and is a high score in Hanoi
    Location8.9
  • Facilities score 8.8 out of 10 and is a high score in Hanoi
    Facilities8.8
  • Service score 8.8 out of 10 and is a high score in Hanoi
    Service8.8
  • Value for money score 8.6 out of 10 and is a high score in Hanoi
    Value for money8.6
  • Room comfort and quality score 8.1 out of 10
    Room comfort and quality8.1
High score for Hanoi

Rating

9+ Exceptional (508)
8-9 Excellent (222)
7-8 Very Good (285)
6-7 Good (102)
<6 Below Expectation (95)

Review summary

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Guests love this conveniently located Hoan Kiem hotel for its friendly staff, especially the Guest Relations Director. The rooms are clean, cozy, and equipped with a variety of pillows for a comfortable sleep. Rave reviews for the breakfast buffet with a delightful mix of Vietnamese and Western cuisine. The hotel's newly renovated bar and restaurant on the ground floor feature an excellent selection of food and drinks. Guests appreciate the stunning design of the hotel.

Ongoing renovation work leads to noise disturbance and poor soundproofing of some rooms.

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Showing 1,212 verified guest comments
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  1. 10.0
    Exceptional
    Kim from Singapore
    Group
    Premium Room
    Stayed 3 nights in October 2025

    “Exceptional Service and Warm Hospitality at Melia Hanoi”

    Stayed with my family for a short Hanoi trip and we were truly impressed by the hospitality at Melia. The staff were amazing — friendly, proactive, and genuinely cared about our comfort throughout the stay. A special shoutout to the restaurant team, especially Hieu Tran, who was exceptionally kind and attentive while serving us delicious Vietnamese coffee. The live musicians performing every night added a wonderful touch — talented, diverse, and made the evenings feel special. The front desk and concierge teams were also fantastic. They handled a small hiccup with our breakfast arrangement swiftly and professionally, making everything smooth and easy. Although I didn’t get the chance to try the gym or pool this time, I’ll definitely be back. Melia Hanoi has left a great impression on me and my family — highly recommended!

    Reviewed November 05, 2025

    Dear Kim, Thank you very much for taking the time to share such a thoughtful review of your stay with us. We are truly delighted to hear that you and your family were impressed by the hospitality at Melia Hanoi. It is wonderful to know that our team’s friendliness, proactive service, and genuine care contributed to a memorable experience. We’re equally pleased that you enjoyed the delicious Vietnamese coffee and that the nightly live music added a special touch to your evenings. It’s also great to hear that our front desk and concierge teams were able to assist you promptly and professionally with your breakfast arrangement. We hope that on your next visit you’ll have the chance to enjoy our gym and pool as well. It was a pleasure having you with us, and we look forward to welcoming you and your family back again soon. Thank you once again for your warm recommendation. Best Regards, Guest Experience Team

    Responded November 14, 2025
    Melia Hanoi Hotel
  2. 9.6
    Exceptional
    Yun from Singapore
    Solo traveler
    Premium Room
    Stayed 2 nights in July 2025

    “Wonderful Stay with Exceptional Service & Comfort”

    From the moment I stepped out of the cab, the staff made me feel welcome—friendly, professional, and quick to assist with my luggage and escorted me to my room. Check-in was a breeze, and I was excited to see my room, which was spacious, clean, and very comfortable. The only minor downside was the bathtub (just a personal preference—I’m not a fan, especially when the water drainage was a bit slow). Breakfast offered a wide variety of options, and while the taste was decent, the selection definitely From the moment I stepped out of the cab, the staff made me feel welcome—friendly, professional, and quick to assist with my luggage. Check-in was a breeze, and I was excited to see my room, which was spacious, clean, and very comfortable. The only minor downside was the bathtub (just a personal preference—I’m not a fan, especially when the water drainage was a bit slow). Breakfast offered a wide variety of options, and while the taste was decent, the selection definitely impressed! Overall, a fantastic experience—I’d gladly stay here again here again!

    Reviewed July 17, 2025

    Dear Yun, Thank you for sharing your feedback with us! We are delighted to know that you had an enjoyable stay at Melia Hanoi. As guest satisfaction is our ultimate goal, we strive to take care of every details and provide a seamless experience to all the guests. Your positive feedback is a source of motivation for our whole team to continue delivering exceptional services in the future. Thank you once again and we look look forward to welcoming you back soon. Best regards, Vu Ngoc Anh Guest Experience Supervisor

    Responded July 25, 2025
    Melia Hanoi Hotel
  3. 10.0
    Exceptional
    Yashu from United States
    Solo traveler
    Deluxe
    Stayed 1 night in July 2025

    “Great place”

    I stayed at Melia Hanoi on a rainy day and was impressed by the hotel’s comfortable and calm atmosphere. The lobby is spacious, clean, and provides a welcome retreat from the city’s bustle. During my visit, I met Tung Do at the lobby. He was friendly and professional, answering my questions about Hanoi and offering helpful suggestions for getting around the city. His guidance made it much easier for me to plan my day. Overall, Melia Hanoi is a well-run hotel with attentive staff. My experience with Tung Do added to the positive impression. I would recommend this hotel to anyone visiting Hanoi.

    Reviewed July 08, 2025

    Dear Yashu, It was our pleasure to welcome you to our hotel! We are delighted to know that our services met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail of your stay. Positive feedback like yours is truly a source of motivation for our entire team to continue delivering exceptional services. Thank you once again for staying with us! We look forward to welcoming you back to Melia Hanoi in the near future. Best regards, Vu Ngoc Anh Guest Experience Supervisor

    Responded July 13, 2025
    Melia Hanoi Hotel
  4. 9.6
    Exceptional
    Manjyot from India
    Couple
    Suite
    Stayed 3 nights in November 2025

    “Great Stay in a Prime Location”

    This property offers an exceptional location, making it easy to explore the area, while the cleanliness throughout is impressive. The staff are incredibly attentive and friendly, ensuring a welcoming atmosphere. Facilities are top-notch, providing everything needed for a comfortable stay. Although the value for money could be improved slightly, the overall experience was highly enjoyable and worth considering for future visits

    Reviewed November 06, 2025

    Dear Manjyot, Thank you very much for taking the time to share your thoughtful review of your recent stay at Meliá Hanoi. We are delighted to learn that you enjoyed our prime location, the cleanliness of our property, and the warm hospitality of our team. It is also wonderful to know that our facilities contributed to a comfortable and pleasant stay. We appreciate your feedback, as it helps us to further enhance our services and offerings. Your comments are truly valuable to us, and we hope to have the pleasure of welcoming you back for another memorable experience in the near future. Best Regards, Guest Experience Team

    Responded November 14, 2025
    Melia Hanoi Hotel
  5. 9.6
    Exceptional
    TAKAKO from Japan
    Couple
    The Level Premium Room
    Stayed 1 night in September 2025

    “It was very good in every aspect.”

    Although it is a bit far from the Old Quarter and Hanoi Station, both are within walking distance. It is quieter because of the distance. This time I used the executive lounge and was very well taken care of by a female staff member who was very fluent in Japanese. My return flight was delayed by 7 hours compared to the original schedule, so I was able to extend my checkout time and use the lounge even after checking out. I was also informed that a shower was available. The room was spacious and I was able to have a very comfortable stay. The staff and hotel are wonderful, so I would like to stay here again when I come back to Hanoi.

    Reviewed September 27, 2025
    Auto-translated through generative A.I.

    Dear TAKAKO, It was our pleasure to welcome you to our hotel! We are delighted to know that our services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail of your stay. Positive feedback like yours is truly a source of motivation for our entire team to continue delivering exceptional services. Thank you once again for staying with us! We look forward to welcoming you back to Melia Hanoi in the near future. Best regards, Vu Ngoc Anh Guest Experience Supervisor

    Responded October 12, 2025
    Melia Hanoi Hotel
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