MOTOSU PHOENIX HOTEL

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

218-4 Motosu, Fujikawaguchiko Town, Minamitsuru-gun, Yamanashi , Fuji-Hakone-Izu National Park, Fujikawaguchiko, Japan, 401-0337

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Sauna

Hot spring bath

Air conditioning

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurant

Water sports

Golf course (within 3 km)

Sauna

Shuttle service

About us

Motosu Phoenix Hotel, nestled by Lake Motosu, offers a serene retreat for two travelers with stunning views of Mount Fuji. Enjoy traditional Japanese experiences and special birthday treats. Unwind in hot springs and open-air baths, perfect after exploring the beautiful surroundings. Located in Fuji-Hakone-Izu National Park, Motosu Phoenix Hotel is ideal for outdoor adventurers. Enjoy facilities like a hot spring bath and an on-site restaurant serving local cuisine for a fulfilling stay. Each comfortable room features air conditioning and free Wi-Fi, with some offering stunning mountain views. The vibrant Fuji Shibazakura Festival and the tranquil shores of Lake Motosu are just 1.9 km and 1.8 km away, respectively. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

13 travelers have booked today.

Service 8.5
Value for money 8.4
Cleanliness 8.3
Facilities 8.2

Based on 527 verified reviews

Service

8.5

Value for money

8.4

Cleanliness

8.3

Facilities

8.2

Location

8.1

See map

8.1Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Lake Motosu
1.9 km
Fuji Shibazakura Festival
1.9 km
Aokigahara Forest
2.2 km
Fugaku Wind Cave
5.3 km
Saiko Iyashi no Sato Nemba
7.2 km
Closest landmarks
Motosuko Youth Sports Center
720 m
Lake Motosu
1.9 km
Fuji Shibazakura Festival
1.9 km
Ryujin Pond
2.0 km
Fuji Motosuko Resort (Shibazakura Park)
2.0 km

Good to know

Value for money8.4
Location rating8.1

Rooms available at MOTOSU PHOENIX HOTEL

Japanese Room
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 2 futons or 3 futons
Enter dates to see prices
Twin C
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 2 single beds or 1 futon
Enter dates to see prices
Twin A
...
  • Room size: 21 m²/226 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Standard Twin Room Main Building
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  • 2 single beds
  • 2 single beds
Enter dates to see prices
Japanese-Western Style Room Main Building
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  • 2 single beds
  • 2 single beds
Enter dates to see prices
Japanese-Western Style Room Main Building
...
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Standard Twin Room East Building
...
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Japanese Style Room Main Building
...
  • Room size: 34 m²/366 ft²
  • Mountain view
Enter dates to see prices
Special Room Main Building
...
  • Room size: 54 m²/581 ft²
  • Mountain view
Enter dates to see prices
Standard Twin Room East Building
...
  • 2 single beds
  • 2 single beds
Enter dates to see prices
More about MOTOSU PHOENIX HOTEL

More about MOTOSU PHOENIX HOTEL





Unwind and Entertain: Entertainment Facilities at MOTOSU PHOENIX HOTEL

At MOTOSU PHOENIX HOTEL, guests are invited to indulge in a variety of entertainment facilities designed to enhance their stay and create unforgettable memories. The hotel features a vibrant games room, where guests can engage in friendly competition over classic arcade games and contemporary favorites, ensuring laughter and excitement for all ages. For those looking to unwind, the sauna offers a serene escape, allowing guests to relax and rejuvenate after a day of exploring the breathtaking surroundings of Fujikawaguchiko. In addition to these amenities, the shared lounge and TV area provide a cozy space for guests to gather, socialize, and enjoy their favorite shows together. Karaoke enthusiasts will find their haven here, as the hotel offers a lively karaoke setup, perfect for belting out tunes with friends or family. For those seeking to take a piece of their experience home, the gift and souvenir shop boasts a delightful array of local crafts and mementos, ensuring that every guest leaves with a cherished reminder of their stay at MOTOSU PHOENIX HOTEL.

Unleash Your Adventurous Spirit at MOTOSU PHOENIX HOTEL's Sports Facilities

At MOTOSU PHOENIX HOTEL, the allure of outdoor adventure beckons guests to immerse themselves in a myriad of exhilarating sports facilities. Nestled by the serene waters of Lake Motosu, the hotel offers a fantastic array of non-motorized water sports that cater to both thrill-seekers and nature lovers alike. Guests can take to the tranquil waters with canoes, gliding effortlessly while soaking in the breathtaking views of the surrounding mountains. For those looking to explore the aquatic wonders beneath the surface, diving and snorkeling opportunities abound, allowing you to discover the vibrant underwater ecosystem teeming with life. For land enthusiasts, the hotel boasts access to scenic hiking trails that wind through the picturesque landscape, offering a perfect blend of exercise and exploration. After a day of adventure, unwind with a friendly game at the dart board, where you can challenge your travel companions to a fun competition. For the more daring, windsurfing presents an exhilarating way to harness the power of the wind and waves. With such a diverse range of sports facilities, MOTOSU PHOENIX HOTEL is the ultimate destination for those seeking an active getaway infused with the beauty of nature.

Convenience Facilities at MOTOSU PHOENIX HOTEL

At MOTOSU PHOENIX HOTEL, convenience meets comfort with a range of thoughtfully designed facilities that cater to the needs of every guest. Stay connected with complimentary Wi-Fi available in all rooms and public areas, ensuring you can share your stunning views of Mount Fuji or plan your next adventure with ease. For added peace of mind, each room is equipped with a safety deposit box, allowing you to securely store your valuables while you explore the breathtaking surroundings of Fujikawaguchiko. The hotel also offers essential services such as luggage storage, making it easy for you to enjoy your stay without the burden of heavy bags. Guests can take advantage of the daily housekeeping service that keeps your space fresh and tidy, while the on-site laundromat provides a convenient solution for longer stays. For those seeking a quick snack or drink, the vending machine is readily available to satisfy your cravings. Additionally, a designated smoking area is provided for smokers, ensuring a comfortable environment for all guests. At MOTOSU PHOENIX HOTEL, every detail is taken care of, allowing you to focus on creating unforgettable memories in this picturesque locale.

Seamless Travel Experience at MOTOSU PHOENIX HOTEL

At MOTOSU PHOENIX HOTEL, guests can enjoy a hassle-free travel experience with excellent transport facilities designed to cater to your every need. The hotel features an onsite car park, providing a secure and convenient space for your vehicle, allowing you to explore the stunning surroundings of Fujikawaguchiko without any worries. Best of all, the car park is free of charge, making it an economical choice for travelers looking to maximize their budget while enjoying the beauty of Japan. In addition to the ample parking facilities, the hotel also offers a reliable shuttle service that connects you to key attractions in the area. Whether you're heading to the picturesque Lake Motosu or planning a day trip to the iconic Mount Fuji, the shuttle service ensures that you can embark on your adventures with ease and comfort. Experience the perfect blend of convenience and accessibility at MOTOSU PHOENIX HOTEL, where your journey begins with stress-free transport options.

Comfort and Convenience at MOTOSU PHOENIX HOTEL

Step into a sanctuary of comfort at MOTOSU PHOENIX HOTEL, where every room is thoughtfully designed to enhance your stay. Enjoy the perfect climate year-round with air conditioning that ensures a refreshing escape from the outside world. Each room is equipped with blackout curtains, allowing you to indulge in a deep, restful sleep or enjoy a lazy morning without the intrusion of sunlight. For your convenience, daily newspapers are provided, keeping you updated on the latest happenings while you unwind in your private retreat. Your comfort is further elevated with a range of amenities, including plush bathrobes that invite you to relax after a long day of exploring. A hair dryer is available for your styling needs, while a television offers entertainment at your fingertips. Stay refreshed with complimentary bottled water, and enjoy the convenience of a refrigerator to store your favorites. Additionally, you'll find a selection of toiletries to pamper yourself, along with complimentary instant coffee and tea, ensuring you start each day on the right note. With luxurious linens adorning your bed, your stay at MOTOSU PHOENIX HOTEL promises to be a memorable experience of relaxation and indulgence.

Culinary Delights at MOTOSU PHOENIX HOTEL

At MOTOSU PHOENIX HOTEL, dining is not just a necessity; it’s an experience that tantalizes the senses. The hotel boasts a delightful restaurant that serves a diverse array of culinary offerings, perfect for satisfying every palate. Guests can indulge in a menu that highlights both local and international flavors, ensuring a memorable dining experience with each meal. The ambiance is designed to complement the exquisite cuisine, allowing visitors to unwind and relish their time together over delicious food. Start your day on a high note with the hotel's sumptuous breakfast buffet, a feast that promises to energize you for the adventures ahead. With a wide selection of fresh, wholesome options, including traditional Japanese breakfast items and continental favorites, there’s something for everyone to enjoy. The daily housekeeping service ensures that the dining area remains immaculate, allowing you to focus on the flavors and the company at your table. Whether you’re here for a romantic getaway or a family vacation, the dining facilities at MOTOSU PHOENIX HOTEL are sure to enhance your stay.

Experience Serenity at MOTOSU PHOENIX HOTEL's Unique Room Offerings

At MOTOSU PHOENIX HOTEL, guests are invited to immerse themselves in the tranquil charm of traditional Japanese accommodations. The Japanese Room, spanning 34 square meters, offers a serene retreat adorned with tatami mats and the option of either two or three Japanese futons. This space is perfect for those seeking a peaceful environment to unwind after a day of exploration, enveloped in the rich cultural heritage of Japan. For travelers looking for a blend of contemporary comfort and traditional aesthetics, the Japanese-Western Style Room in the East Building presents an inviting option. While specific details of this room type are not listed, it embodies the essence of Japanese hospitality, ensuring a restful stay in a non-smoking environment. By booking your stay at MOTOSU PHOENIX HOTEL through Agoda, you can enjoy the best prices available, along with a hassle-free booking experience that allows you to focus on what truly matters — creating unforgettable memories in the breathtaking surroundings of Fujikawaguchiko.

Discover the Natural Wonders of Fuji-Hakone-Izu National Park

Nestled in the heart of Japan, Fuji-Hakone-Izu National Park is a breathtaking expanse of natural beauty that beckons adventurers and nature lovers alike. Just a stone's throw from the MOTOSU PHOENIX HOTEL in Fujikawaguchiko, this national park is a treasure trove of diverse landscapes, from the majestic silhouette of Mount Fuji to the serene lakes and lush forests that surround it. Visitors can explore a myriad of hiking trails that wind through the verdant hills, offering panoramic views of the iconic peak and the sparkling waters of Lake Kawaguchi, making it a perfect spot for photography enthusiasts and serene contemplation. The park is not only a haven for outdoor activities but also a sanctuary for wildlife. Birdwatchers can delight in spotting various species, while the rich flora blooms vibrantly throughout the seasons, creating a picturesque backdrop for leisurely strolls or invigorating hikes. Additionally, the proximity to the hot springs of Hakone adds a unique cultural experience, allowing guests to unwind in natural thermal baths after a day of exploration. Whether you are seeking adventure, tranquility, or a deeper connection with nature, Fuji-Hakone-Izu National Park offers an unforgettable escape just moments away from the comfort of the MOTOSU PHOENIX HOTEL.

Traveling to MOTOSU PHOENIX HOTEL from Nearby Airports

To reach the stunning MOTOSU PHOENIX HOTEL, nestled in the serene Fuji-Hakone-Izu National Park, travelers can start their journey from either Narita International Airport (NRT) or Haneda Airport (HND). From Narita, the most convenient option is to take the Narita Express train to Shinjuku Station, which takes approximately 90 minutes. Once at Shinjuku, transfer to the JR Chuo Line and board a train bound for Otsuki Station. At Otsuki, switch to the Fujikyu Railway, where you'll hop on the Fujisan Limited Express, taking you directly to Kawaguchiko Station. The entire trip will take around 3 to 4 hours, after which you can enjoy a scenic 15-minute taxi ride to the hotel, immersed in the breathtaking views of Mount Fuji and the surrounding landscapes. For those arriving at Haneda Airport, the journey is equally straightforward. Begin by taking the Tokyo Monorail to Hamamatsucho Station, then transfer to the JR Yamanote Line to reach Shinjuku Station. From there, follow the same route as mentioned above via the JR Chuo Line and Fujikyu Railway to Kawaguchiko Station. Alternatively, you can take a direct bus from Haneda Airport to Kawaguchiko, which offers a comfortable and scenic ride lasting about 2.5 to 3 hours. Upon arrival at Kawaguchiko, a quick taxi ride will bring you to MOTOSU PHOENIX HOTEL, where you can unwind and soak in the tranquility of this beautiful region, making it a perfect base for exploring the natural wonders of Fujikawaguchiko.

Explore the Enchanting Surroundings of MOTOSU PHOENIX HOTEL

Nestled in the picturesque region of Fujikawaguchiko, MOTOSU PHOENIX HOTEL offers guests easy access to a wealth of captivating attractions. Just a short drive away, the Kawaguchiko Music Forest Museum invites visitors to immerse themselves in the harmonious world of music and art, featuring beautifully landscaped gardens and a stunning collection of automated musical instruments. For those seeking a taste of traditional Japanese culture, the Saiko Iyashi no Sato Nemba presents a charming village showcasing thatched-roof houses and local crafts, perfect for a leisurely stroll through history. Nature enthusiasts will find themselves enchanted by the serene beauty of Oishi Park and the breathtaking views it offers of Mount Fuji. The park is renowned for its seasonal flowers, particularly during the Fuji Shibazakura Festival, where vibrant pink moss phlox blankets the landscape in a stunning display. Adventure seekers can explore the mysterious Fugaku Wind Cave and the enchanting Aokigahara Forest, both rich in natural beauty and intrigue. With Lake Motosu and Lake Kawaguchi just moments away, guests can indulge in various outdoor activities, including boating and hiking, all while soaking in the stunning vistas that define this remarkable region.

Convenient Transport Links Surrounding MOTOSU PHOENIX HOTEL

MOTOSU PHOENIX HOTEL is ideally situated for travelers looking to explore the breathtaking landscapes of Fujikawaguchiko and the majestic Mt. Fuji. Just a short distance away is Kawaguchiko Station, a pivotal train station that connects guests to the wider region. From here, visitors can easily access the scenic train routes that lead to various attractions, making it a convenient starting point for day trips and excursions. The station also serves as a hub for the Fuji Kyuko Bus, which provides seamless connections to nearby sights, ensuring that guests can effortlessly navigate the stunning surroundings. For those seeking a unique perspective of the area, the Mt. Fuji Panoramic Ropeway is nearby, offering breathtaking views of the iconic mountain and its picturesque surroundings. Additionally, Fujikyu Highland Station is within reach, providing access to the thrilling amusement park and its exhilarating rides. The Oike Park Bus Stop is also conveniently located, allowing guests to easily visit the serene Oike Park, perfect for leisurely strolls and picnics. With these excellent transport options just moments from the hotel, guests can immerse themselves in the natural beauty and cultural richness that this enchanting region has to offer.

Culinary Delights Near MOTOSU PHOENIX HOTEL

Guests at MOTOSU PHOENIX HOTEL are perfectly positioned to indulge in a variety of local culinary delights, with a plethora of dining options just a stone's throw away. Start your gastronomic journey at Houtou Fudou Kawaguchiko North Main Shop, renowned for its hearty bowls of hoto noodles served in a rich miso broth, a comforting dish perfect for refueling after a day of exploration. For those craving crispy flavors, Fuji Tempura Idaten offers a masterful selection of tempura dishes that showcase the freshest seasonal ingredients. If you're in the mood for a casual yet satisfying meal, Moose Hills Burger serves up gourmet burgers that are sure to please any palate. Don't miss Hotokura Funari Kawaguchiko, where you can savor traditional Japanese cuisine in a warm and inviting atmosphere. For a delightful twist on the classic hoto, visit Hoto Fudou Higashikoiji, or enjoy a quick bite at Hotou Fudo Kawaguchiko Station, conveniently located for travelers on the go. Momijitei-Hoto is another gem where you can enjoy a delicious hoto experience, while Hoto Tempura Wakana combines the best of both worlds with their tempura-infused hoto noodles. Lastly, for sushi lovers, Shaw's Sushi Bar & Dining offers an exquisite selection of sushi and sashimi, crafted with the utmost care and attention to detail. With such a diverse array of restaurants nearby, your taste buds are in for a delightful adventure during your stay.

Shopping Delights Near MOTOSU PHOENIX HOTEL

Guests at MOTOSU PHOENIX HOTEL are perfectly positioned to explore a variety of unique shopping experiences that showcase the charm of Fujikawaguchiko. Just a short stroll away, the Kawaguchiko Shopping Center Bell offers a delightful mix of local goods, souvenirs, and delicious treats, making it a must-visit for any traveler. For the adventurous spirit, Climbing Gear Rental Shop La Mont provides everything you need for an exhilarating hike up the surrounding mountains. Meanwhile, the Jizai Glass Bead Studio invites you to indulge in the art of glass making, where you can create your own beautiful keepsakes. Don't miss Ishikorokan Kawaguchiko, known for its exquisite traditional crafts, and Matsuyama Yushi Kawaguchiko Factory, where you can witness the intricate art of indigo dyeing. For a unique shopping experience, Raizo offers a selection of local artisanal products, while Slow Garden Kinuta Kura Gallery showcases a blend of art and nature, perfect for those seeking inspiration. Lastly, Forest Mall Fuji Kawaguchiko is an expansive shopping complex that caters to all your retail needs, ensuring that every guest finds something special during their stay.

Affordable Luxury at MOTOSU PHOENIX HOTEL: A Budget-Friendly Option in Fujikawaguchiko

Nestled in the picturesque landscapes of Fujikawaguchiko, the MOTOSU PHOENIX HOTEL offers an exceptional blend of comfort and affordability. With an average room rate ranging from $101 to $150, this hotel stands out as a budget-friendly option without compromising on quality or amenities. Guests can enjoy a serene stay with stunning views of Mount Fuji, all while keeping their expenses in check. In comparison, the average price of a hotel room in Fujikawaguchiko hovers between $201 and $250, making MOTOSU PHOENIX HOTEL a smart choice for travelers seeking value. This significant difference in pricing allows visitors to allocate their budget towards exploring the vibrant local culture, indulging in exquisite dining experiences, or participating in the myriad of outdoor activities that the region has to offer. Choosing MOTOSU PHOENIX HOTEL means embracing an unforgettable experience that doesn’t break the bank.





Exceptional Value and Unmatched Hospitality at MOTOSU PHOENIX HOTEL

MOTOSU PHOENIX HOTEL stands out as a remarkable destination for travelers seeking comfort and quality during their stay in Fujikawaguchiko, Japan. With an impressive overall rating of 8.3, guests consistently praise the hotel's exceptional value, reflected in its stellar score of 8.5. This ensures that visitors not only enjoy a delightful experience but also feel they are receiving excellent service for their investment. The hotel's commitment to providing an outstanding experience is evident in every aspect, from its welcoming ambiance to its thoughtfully designed spaces. The facilities at MOTOSU PHOENIX HOTEL are rated at 8.2, showcasing a dedication to cleanliness and comfort that is evident throughout the property. Guests appreciate the well-maintained environment, contributing to a relaxing atmosphere that enhances their stay. With a cleanliness score of 8.3, the hotel ensures that every corner is meticulously cared for, allowing visitors to unwind without a worry. Moreover, the staff's performance shines with a remarkable rating of 8.5, highlighting their attentiveness and willingness to go above and beyond to ensure each guest feels valued and well taken care of. Whether you are seeking adventure or tranquility, MOTOSU PHOENIX HOTEL promises an unforgettable experience marked by exceptional hospitality and remarkable value.

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Amenities and facilities

Excellent8.2

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Hindi
  • Japanese
  • Nepali
  • Vietnamese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Dart board
  • Diving
  • Fishing
  • Game room
  • Garden
  • Hiking
  • Karaoke
  • Public bath
  • Sauna
  • Snorkeling
  • Water sports (non-motorized)
  • Wind surfing
Cleanliness and safety
  • First aid kit
  • Hygiene certification
Dining, drinking, and snacking
  • Bottle of water
  • Breakfast [buffet]
  • Buffet in restaurant
  • Desserts in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurants
  • Salad in restaurant
  • Soup in restaurant
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Laundromat
  • Luggage storage
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family/child friendly
  • Kids club
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
Sports equipment rental
  • Bicycle rental

Location

218-4 Motosu, Fujikawaguchiko Town, Minamitsuru-gun, Yamanashi , Fuji-Hakone-Izu National Park, Fujikawaguchiko, Japan, 401-0337

Excellent8.1

Location

What's nearby

Popular landmarks
  • Lake Motosu
    1.9 km
  • Fuji Shibazakura Festival
    1.9 km
  • Aokigahara Forest
    2.2 km
  • Fugaku Wind Cave
    5.3 km
  • Saiko Iyashi no Sato Nemba
    7.2 km
  • Oishi Park
    14.6 km
  • Lake Kawaguchi Ohashi Bridge
    15.3 km
  • Kawaguchiko Station Bldg.
    15.5 km
  • Itchiku Kubota Art Museum
    16.0 km
  • Kawaguchiko Music Forest Museum
    16.4 km
Nearby landmarks
  • Motosuko Youth Sports Center
    720 m
  • Lake Motosu
    1.9 km
  • Fuji Shibazakura Festival
    1.9 km
  • Ryujin Pond
    2.0 km
  • Fuji Motosuko Resort (Shibazakura Park)
    2.0 km
  • Aokigahara Forest
    2.2 km
  • Shoji Panoramic Viewing Platform
    2.6 km
  • Lake Shōji
    3.3 km
  • Japanese Cedar Tree of Shojin
    4.0 km
  • Mount Omuro
    5.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
  • Reception open until23:59
  • Check-out from00:00
  • Check-in until23:59
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)2000 JPY
The property
  • Number of floors3
  • Room voltage100
  • Number of rooms 153
  • Most recent renovation2013
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges0
  • License Id / Local Tax ID/ Entity Name2
Parking
  • Daily parking fee0 JPY

Reviews of MOTOSU PHOENIX HOTEL from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 5.6
  • 8.8
  • 10
  • 9.2
  • 5.6
  • 8.4
  • 6.8
  • 7.6

Most recent

  • Service score 8.5 out of 10 and is a high score in Fujikawaguchiko
    Service8.5
  • Value for money score 8.4 out of 10 and is a high score in Fujikawaguchiko
    Value for money8.4
  • Cleanliness score 8.3 out of 10 and is a high score in Fujikawaguchiko
    Cleanliness8.3
  • Facilities score 8.2 out of 10 and is a high score in Fujikawaguchiko
    Facilities8.2
  • Location score 8.1 out of 10 and is a high score in Fujikawaguchiko
    Location8.1
High score for Fujikawaguchiko

Rating

9+ Exceptional (97)
8-9 Excellent (26)
7-8 Very Good (39)
6-7 Good (14)
<6 Below Expectation (20)
Guest Type
Room Type
Language
Showing 196 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Javic from Japan
    Group
    Twin C
    Stayed 1 night in May 2025

    “Perfect stay with amazing views”

    This place offers exceptional value with its stunning location and cleanliness. The staff is incredibly friendly and attentive, making the experience even better. Facilities are top- notch, especially the relaxing hot spring that adds a unique touch. Breakfast was delightful , and the wifi worked perfectly throughout my stay. Parking was convenient, ensuring a hassle-free visit. Highly recommended for anyone looking for a memorable getaway!

    Reviewed July 30, 2025

    Thank you very much for choosing to stay with us and for sharing such a wonderful review. We are delighted to hear that you enjoyed our location, cleanliness, and especially our hot spring. Your kind words about our staff and facilities mean a lot to us and will be shared with the entire team. We are glad to know that breakfast, Wi-Fi, and parking met your expectations and contributed to a pleasant stay. We truly appreciate your recommendation and look forward to welcoming you back for another memorable getaway. Best regards, Motosu Phoenix Hotel

    Responded August 01, 2025
    MOTOSU PHOENIX HOTEL
  2. 9.6
    Exceptional
    Parker from Canada
    Couple
    ラグジュアリーツイン【禁煙】 (英語) EAST作成テストデータ
    Stayed 1 night in April 2025

    “Amazing place with great food and onsen”

    We absolutely loved our stay at this hotel! It has the best onsen we’ve experienced in Japan—truly relaxing and beautifully maintained. The staff were incredibly friendly and attentive, and even when we ran into a small issue, they went out of their way to help us out. The rooms are spacious and comfortable, and one of our favorite parts was the free bikes available for exploring the area. The hotel is about 30 minutes from Fuji-Q Highland, which might be a downside for some, but for us, it was a plus—the peaceful and quiet surroundings made for a perfect escape from the crowds. Highly recommend!

    Reviewed April 16, 2025
  3. 10.0
    Exceptional
    naoko from Japan
    Couple
    Twin C
    Stayed 1 night in August 2025

    “Enjoying hotel life in nature!!”

    A situation surrounded by nature near Lake Motosu. It is recommended for those who want to spend a quiet time by the Fuji Five Lakes. The staff members are kind. The meals offered a variety of Japanese, Western, and Chinese dishes. I was particularly satisfied with the crab, tuna, and diced steak. The hot springs are artificial, but there is an outdoor bath, which allowed for relaxation. The room was renovated and clean. The experience of cycling around Lake Motosu using the rental bicycle service became an unforgettable memory. I would like to visit again in a different season. I had a very enjoyable trip. Thank you 😊

    Reviewed August 11, 2025
    Auto-translated through generative A.I.

    この度はご宿泊いただき誠にありがとうございます。 立地やお食事、温泉、お部屋、レンタサイクルなど、多くの点をご満足いただけたこと大変嬉しく存じます。 また季節を変えてお会いできる日を心よりお待ちしております。 本栖フェニックスHOTEL

    Responded August 15, 2025
    MOTOSU PHOENIX HOTEL
  4. 9.2
    Exceptional
    Masa from Japan
    Couple
    Japanese Room
    Stayed 1 night in September 2025

    “A quiet hotel in the forest.”

    Close to Lake Motosu, it's about a 10-minute walk from the bus stop of the Kawaguchiko loop bus, and there's a shuttle service to Kawaguchiko Station with one round trip, so it was enjoyable even without a car. The staff were very kind and friendly, and the homey atmosphere was great. There is a coin laundry available, which is convenient. The ambiance is calm, and even though a family with three small children stayed in the next room and their voices could be heard in the hallway, it was so quiet once we entered our room that it was hardly noticeable. I thought the soundproofing was very effective.

    Reviewed September 11, 2025
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    この度はご宿泊いただき、誠にありがとうございます。 アクセスや送迎サービス、スタッフの対応、館内設備や防音につきましてご満足いただけたご様子、大変嬉しく存じます。 今後もお客様に快適で安心いただける滞在を提供できるよう、スタッフ一同努めてまいります。 また本栖湖へお越しの際には、ぜひ当館をご利用くださいませ。心よりお待ち申し上げております。 本栖フェニックスHOTEL

    Responded September 12, 2025
    MOTOSU PHOENIX HOTEL
  5. 8.0
    Excellent
    SACHIKO from Japan
    Family with teens
    Twin C
    Stayed 1 night in June 2025

    “It was comfortable.”

    There were many foreign staff members actively working. I arrived an hour early, and when I mentioned it, they allowed me to check in beforehand. The room was comfortable. The large public bath had both an outdoor bath and an indoor bath, and I enjoyed it. The cleansing, lotion, shampoo, and conditioner were all from Pola. The name of the onsen was "Motosu Komei Onsen," which was an artificial hot spring. Both dinner and breakfast were buffets with a wide variety of dishes. In the evening, crab was popular, and there were many options including grilled chicken, steak, fish dishes, and vegetable dishes. I also enjoyed breakfast. The seasoning was a bit salty for our taste.

    Reviewed June 29, 2025
    Auto-translated through generative A.I.

    この度はご宿泊いただき誠にありがとうございました。 チェックインやお部屋、大浴場、お食事までご満足いただけたようで大変嬉しく思います。 貴重なご感想ありがとうございます。 またのお越しを心よりお待ちしております。 本栖フェニックスHOTEL

    Responded June 29, 2025
    MOTOSU PHOENIX HOTEL
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