Novotel Bangkok Platinum Pratunam
Get the most from an urban escape in Bangkok when you book a room at Novotel Bangkok Platinum Pratunam. Located right in the city center, Novotel Bangkok Platinum Pratunam saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Bangkok even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Novotel Bangkok Platinum Pratunam thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Novotel Bangkok Platinum Pratunam even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.
Dining and things to do
Every day at Novotel Bangkok Platinum Pratunam begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Novotel Bangkok Platinum Pratunam has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar. For the ultimate convenience, you can even have groceries delivered to your room at Novotel Bangkok Platinum Pratunam, with their exclusive service.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's games room, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.
Around the property
Don't miss out on all that Bangkok has to offer during your stay at Novotel Bangkok Platinum Pratunam. The most famous landmark nearby is The Grand Palace just 5.3 km away. Never forget your time in Bangkok with a special gift or trinket from Chatuchak Weekend Market just 5.5 km away. Experience local culture through architecture at Jim Thompson House located 1.3 km away.
![Swimming pool [outdoor], Novotel Bangkok Platinum Pratunam in Bangkok](http://pix10.agoda.net/hotelImages/287436/-1/dee6dade541f544da0faee0f41dc71fc.jpg?ca=7&ce=1&s=1024x768 "Swimming pool [outdoor], Novotel Bangkok Platinum Pratunam in Bangkok")
![Swimming pool [outdoor], Novotel Bangkok Platinum Pratunam in Bangkok](http://pix10.agoda.net/hotelImages/287436/-1/78199a76b527b7f573aa3a5057641e40.jpg?ca=13&ce=1&s=1024x768 "Swimming pool [outdoor], Novotel Bangkok Platinum Pratunam in Bangkok")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/287436/-1/dee6dade541f544da0faee0f41dc71fc.jpg?ca=7&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/287436/-1/78199a76b527b7f573aa3a5057641e40.jpg?ca=13&ce=1&s=98x98&ar=1x1)
Clean room, excellent staff & good breakfast spread sum up to be a memorable stay”
We were travelling with our 2yo and 4yo girls. The staff were generally friendly and attentive to our needs. Though we had to wait for an hour for our suite (2502) to be ready, we were having our high tea in the executive lounge as provided in the package. We were also given a complimentary Single bed in our executive king suite. How awesome was that as we did not need to squeeze on the king-sized bed. We were able to sleep comfortably throughout our 4D3N stay. Good view and we were able to see Big C, MARKET, Central World, etc. Getting to these places were so convenient via the sky bridge. My kids loved the suite a lot, especially the bathtub. The staff had surprised them with one balloon each when we checked into the suite (we also received a small cake on my hubby’s bday). The suite was big and the kids were playing “hide & seek”. The water pressure for the shower area and bathtub was good. Breakfast buffet was good and my kids looked forward to it Everyday.
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Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future. Best regards The Management Novotel Bangkok Platinum Pratunam
Our family favourite hotel”
This is the 3rd time staying in this hotel and experience staying here this time is also as great as the other times if not greater. I visited Bangkok with my parents, siblings and my 3yrs old niece. The front desk staff attended to us that time were very friendly, helpful and super nice to my niece. One of them even gave my niece a teddy bear which she carries around alot. My parents love the buffet spread and they mentioned that the cleaning staff also was very nice and friendly when she came to clean the room. The hotel location is very strategic, next to eateries, street food stalls, night markets, skywalk that connects most of the malls around, and you have the biggest wholesale mall really next to the hotel building. If you're hungry very late at night, there's 24hrs McD (you can literally walk only few steps from the hotel entrance) and also 7E nearby. I love the hotel tuk tuk that is FOC which you can take to any malls nearby. Overall, great experience!
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Dear Christhy, We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback.I was pleased to see that you enjoyed your overall experience, especially that "The front desk staff very friendly, helpful and super nice. The cleaning staff also was very nice and friendly when she came to clean the room and The hotel location is very strategic". I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pimmada Sirichampa Guest Experience Executive
Our family favourite hotel”
This is the 3rd time staying in this hotel and experience staying here this time is also as great as the other times if not greater. I visited Bangkok with my parents, siblings and my 3yrs old niece. The front desk staff attended to us that time were very friendly, helpful and super nice to my niece. One of them even gave my niece a teddy bear which she carries around alot. My parents love the buffet spread and they mentioned that the cleaning staff also was very nice and friendly when she came to clean the room. The hotel location is very strategic, next to eateries, street food stalls, night markets, skywalk that connects most of the malls around, and you have the biggest wholesale mall really next to the hotel building. If you're hungry very late at night, there's 24hrs McD (you can literally walk only few steps from the hotel entrance) and also 7E nearby. I love the hotel tuk tuk that is FOC which you can take to any malls nearby. Overall, great experience!
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Dear Christhy, We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback.I was pleased to see that you enjoyed your overall experience, especially that "The front desk staff very friendly, helpful and super nice. The cleaning staff also was very nice and friendly when she came to clean the room and The hotel location is very strategic". I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pimmada Sirichampa Guest Experience Executive
Very comfortable and nice staff!”
I only stayed here for a night with two of my friends but will definitely come back again!! The staff were really nice, I had an accident in swimming pool caused me a bruise on my knee but the staff attended really quick and the manager showed up to talk to us and make sure If I am okay! The price of the room is already cheap enough but got 300 Baht free for minibar etc. on top of it which is amazing and make the experience even better! The shower is amazing and the breakfast is yummy :) location of the place is right in the centre so it’s very easy to go anywhere!
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Awesome location and sizeable room”
Had the family suite for 3 pax and it was very spacious. It was a decent size room where we can open all 3 luggages with spaces to walk around. There is gym and swimming pool facilities, it’s clean and usable condition. The view from the swimming pool is good (facing centralworld and big c). Night view is good as well. Location is right next to platinum malll - although it’s no longer linked to the platinum mall as mall 3 is permanently closed. It’s a good place to stay if you are intending to shop at platinum mall - can always unload the shopping before heading else where.
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Dear Yingjie, It was a pleasure to read through your comments and hear your kind words about the hotel. Please know that I have shared your comments with the entire team, and they were as pleased as I was to hear them. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam, and we hope to see you again soon. Regards, Pranravich L. Front Office Manager
Amazing trip with my sister ”
We both really enjoyed staying at Novotel, the greetings and check in is very smooth. It was a Thursday afternoon so we managed to do a lot of shopping after check in. Platinum mall is just next door and it has a walking bridge connected to other shopping malls near by. For first time travellers it's really safe and convenient. Food and shopping so wide varieties, we love all of it and hope to go back. The hotel room is clean and spacious. Room service and request are answered promptly. Families can consider this hotel, its really convenient. We really enjoyed our stay.
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Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.
Good stay! ”
We chose novotel as it is near to the platinum mall. We no regret to choose it! Despite the cleanness of the hotel, also the convenience of accessing the platinum mall, the customer service here is awesome! Their fast respond and responsibility make us feel great! Specially thanks to their managers (day & night shift, yes! Both of them are very aggressive to solve our problem!) definitely we will choose to stay with them again for our next visit!
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Dear HUI, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Novotel Bangkok Platinum Pratunam. I am delighted to read that you had a great experience during you stay with us and facilities and services from our lovely team. I will be sharing your feedback with team. We look forward to welcoming you back again in the near future. Regards, Ploynrin P
Wonderful hotel in a perfect location”
We stayed for two nights at the end of a beach holiday in the south and absolutely loved it. The staff are exceptionally welcoming and go that extra mile for their guests. The breakfast buffet is basic but has enough variety for a couple of days. We ordered room service once and the Thai food was delicious. If you're looking to do some shopping, the location of this hotel is second to none. It's actually attached to Platinum Mall. Central Plaza is a short walk away, as is Pratunam Market and Palladium Mall. If you're looking for Indian food, there are loads of North and South Indian restaurants within easy walking distance. Prices were very reasonable (presumably due to the lack of tourists) and there were some extra freebies thrown in that made our stay an exceptional value. We'll definitely be back.
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Convenient Location, Clean and Spacious Room”
We are super happy for our stay at Novotel Platinum Pratunam. Helpful staff, great location, room was clean and spacious and at high floor with good view. My only complaint will be that the gym equipment were not as well maintained, handles a tad sticky to touch - but this may not matter to those who don't use the gym so all is good!
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Dear Low, Sawasdee Krub, Thank you very much for your wonderful feedback. Our hard - working team will be delighted to hear your glowing remarks. They work extremely hard, and it will grant them a high level of motivation to keep doing what they're doing. Thank you for sharing your experience with us, and we sincerely hope that your next visit will be just as enjoyable as the last. Best Regards, Pranravich L. Front Office Manager
Exceptional”
It’s very convenient as it is near the platinum mall, big c, prathunum market. There is an escalator that leads to Platinum Mall. There is a link bridge at level 2 that link to Big C, central world, however they close at certain timing. We shopped till around 10 and the link to the mall was closed. We had a stroller with one of my elder kids sleeping. My elderly folks had to walk down slowly from the bridge to ground level and to the hotel and we had to carry the pram and the kid down the stairs. Will be good if the link to the mall is opened. Had asked for connecting room and we manage to get it. The buffet spread was good, and they only change slightly on the menu for the 3 days that we stayed there.
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Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.
Very good location, nice deco, reasonable price ”
Been to Bangkok many times, 1st time staying at Novotel Bangkok Platinum .. very good location, accessible to Central World, The Market, BIG C, all via Overhead Walkway .. Lots of restaurants n food stall around .. Good sized room wz comfortable bed n pillows, free complimentary tuktuk shuttle .. Will definitely go back when in Bangkok
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Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to our Hotel in Bangkok in the near future.
GReat business/leisure hotel”
I spent seven nights here primarily on business. The staff was wonderful and very attentive. If possible I would make sure to get an upgrade to the premium rooms for access to the Executive Lounge. It's a nice cocktail hour and if you are in a rush in the morning helps you grab something quick before heading to work. The main breakfast buffet was very good with plenty of options that all seemed pretty fresh. The pool was good and the spa for massages was very convenient. Overall a great stay. Clean, welcoming and nicely appointed rooms.
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Dear Diego, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive such motivating feedback and I can confirm that I immediately shared it with our team and that it will serve as a strong encouragement to all of us. Thanks again, and we hope you'll choose Novotel Bangkok Platinum Pratunam the next time you're in Bangkok. Regards, Ploynrin
Awesome location”
We enjoyed our 4 day stay at Novotel. The hotel is fantastic, staff are friendly and amenities are good. No review is complete without the gripes, I have two: 1. The buffet breakfast although has a large variety, it is primarily there as a cheap feed and lacks quality overall. But booking breakfast at the hotel is still recommended because stalls and restaurants don’t open till 1100h. 2. Absolute “joke” of a Bar fridge. I kid you not, the contents were:- 1x snickers 1x coke can 1x some juice tetrapack 1x water bottle That’s it.. shocking standard for bar fridge from The Accor group..
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Dear Amit, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Platinum Pratunam. We’re most embarrassed to learn that we have failed in our mission of providing you our regular standard of service. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pimmada Sirichampa Guest Experience Executive
Family choice”
The hotel room is very clean and well maintained. They provided cot and baby bath tub for my 13mo. The cot also came with a pillow, a bolster and a quilt! Location is just above the platinum mall so it’s good for shoppers with young kids like me - can sneak off to the mall while the kid takes his nap with husband!
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Dear Jessica, We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pimmada Sirichampa Guest Experience Executive
The best ever stay”
The best room I got with nice view of the city. Room really clean and full set up with nice amenities, Front Desk staff really friendly and he helpful to give a nice room for me. Really good location as close to the shopping malls.
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Highly recommend! ”
Novotel Bangkok Platinum Pratunam provided my family and I with world class service. The first thing to note about the hotel is the location - prime location for shopping in Bangkok. The service was excellent, staff were very friendly and attentive (particularly Pearl). The staff went above and beyond for myself and my family when I was required to stay an extra night during the pandemic. The room was very modern and well kept and the view of Bangkok was stunning. We will definitely return in the future. Thank you
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Dear Amy, Sawasdee Krub! We greatly appreciate your feedback on your stay at the Novotel Bangkok Platinum Pratunam. We are thrilled to hear that you had a wonderful stay and enjoyed your visit to our hotel. It's always encouraging to hear that our guests are happy with our service because that's what we strive for every day. Thank you for your kind words, and we hope to see you soon for another magnificent journey with us. Best Regards, Pranravich L Front Office Manager
Execellent locarion”
The location is great aa its only about 8 mins walk to chit lom bts station. Nicely situated opposite the pratunam market and just above platinium fashion mall, you can always do some last minute shopping before heading home. Room is clean and spacious and the breakfast dinning is great too!
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Dear Charlene, Thank you very for choosing to stay at Novotel Bangkok Platinum Pratunam hotel and for taking the time to share your review with us! I was pleased to see that you had an excellent experience with us during your stay and enjoyed our location and the breakfast dinning. We look forward to welcoming you again in the near future. Regards, Ploynrin P
All is excellent!”
Book twin room in agoda but staff managed to give me superior king bed at highest floor with city view. Staff also suggested me to look around for the breakfast meal in the hotel (halal or not for price that i will have to pay for breakfast) Connecting to starbucks and platinum fashionmall Friendly and helpful concierge to arrange for my taxi to airport.
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Dear IZATUL, Thank you very for choosing to stay at Novotel Bangkok Platinum Pratunam hotel and for taking the time to share your review with us! I was pleased to see that you enjoyed your overall experience and our team were able to made your stay more comfortable. I will be sharing your feedback with team. We look forward to welcoming you again in the near future. Regards, Ploynrin P
Best location for Platinum Mall shoppers”
Although the access to the hotel is limited to the 1st floor conceirge entrance currently, it's location is still the best for Platinum Mall shoppers. Breakfast is good as usual but no variation for the many days we stayed. Check in is slow and should be improved, as the number of guests have increased, now that travellers are back. Executive lounge access is a plus, esp for kids, to get a break thru out the day.
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Dear Ng, It was a pleasure to read through your comments and hear your kind words about the hotel. Please know that I have shared your comments with the entire team, and they were as pleased as I was to hear them. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam, and we hope to see you again soon. Regards, Pranravich L. Front Office Manager
Satisfied first stay ”
Given a nice clean spacious room at the top floor, thus able to enjoy the spectacular view of the whole pratunam area. Location wise is best for especially shoppers as its located right at the heart of the shopping belt.
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Dear Kuan, Thank you for your valuable feedback and comments on your recent visit to the Novotel Bangkok Platinum Pratunam. Based on the feedback and impressions we received, we will continue to work to improve our services. We look forward to seeing you again, and we hope your next visit is soon. Best Regards, Pranravich L. Front Office Manager