2024
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Awarded as a top choice of Agoda travelers in 2024.

Novotel Phuket Resort

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

282 Pharabamee Road, Kathu, Patong, Phuket, Thailand, 83150

Highlights

Hygiene Plus
130 meters to Patong Beach
Check-in [24-hour]

Check-in [24-hour]

60% Positive
Based on guest reviews

"Check in was a breeze."

Check-in [24-hour]
Airport transfer

Airport transfer

Airport transfer available at additional charge. To request, check the box on the booking form just before the payment page.

100% Positive
Based on guest reviews
Great Breakfast

Great Breakfast

Many guests have praised the breakfast at this property

64% Positive
Based on guest reviews

"The breakfast was really nice and all was present!"

"The hotel was gorgeous and breakfast was good too"

"Excellent selection breakfast buffet."

Great Breakfast

Facilities

Beach

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

Escape to the vibrant Patong, Phuket, with a stay at Novotel Phuket Resort. Perfect for two travelers seeking an unforgettable vacation, this hilltop retreat offers stunning sea views, a beach just steps away, and a fantastic pool area for relaxation. Enjoy the comfort of air conditioning, complimentary WiFi, and a private balcony or terrace in your room. Explore nearby landmarks like the Jungceylon Shopping Center and Patong Beach, and experience the vibrant shopping at Patong OTOP Shopping Paradise. Unwind in style and create lasting memories at Novotel Phuket Resort. Book now for an incredible getaway! [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Phuket are being booked every minute!
Location 8.4
Service 8.4
Cleanliness 8.3
Facilities 8.2

Based on 3,358 verified reviews

Location

8.4

Service

8.4

Cleanliness

8.3

Facilities

8.2

Value for money

8.0

Room comfort and qua...

7.8

See map

8.4Excellent

Location rating score

Excellent location - 130 meters to the beach
Exceptional for walking
More details on walking
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There are 49 places in walking distance!

Parking
FREE
Walkable places
Patong Beach
130 m
Chabad House Phuket
560 m
Popular landmarks
Bangla Road
1.6 km
Jungceylon Shopping Center
1.7 km
Freedom Beach
4.3 km
Karon Beach
5.5 km
Phuket FantaSea
5.6 km
Closest landmarks
Pa Tong Mosque
720 m
Mister Singh Fashion Gallery Tailor
750 m
Orientala Spa
820 m
Zorbing at Rollerball
960 m
Sphinx Theatre
1.1 km

Good to know

Value for money8.0
Distance to city center20 km
Location rating8.4
Nearest airportPhuket International Airport (HKT)
Distance to airport22.6 km

Rooms available at Novotel Phuket Resort

Very good
Room comfort & quality

7.8

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Based on 1124 reviews from verified travelers

Deluxe Ocean View Twin Bed
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 2 single beds
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Deluxe King Pool Access
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Ocean View Double
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 1 double bed
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Family Double Bed
...
  • Room size: 48 m²/517 ft²
  • Courtyard view
  • 1 bunk bed and 1 queen bed
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Superior Twin Room
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 2 single beds
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Superior Double
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 double bed
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Family Suite
...
  • Room size: 101 m²/1087 ft²
  • Outdoor view
  • 2 single beds & 1 king bed
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Superior King Room
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 king bed
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Superior Room
...
  • Room size: 38 m²/409 ft²
  • 1 double bed or 2 single be...
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe Pool Access
...
  • Room size: 38 m²/409 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Enjoy your holiday the best way possible with Novotel Phuket Resort's bar and poolside bar accessible right in front of your doorstep for when you need a sip or two.

For your ease of travel around the city, Novotel Phuket Resort provides shuttle service right where you need it making it simple for you to get to places quickly.

While staying at Novotel Phuket Resort, you can delight in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.

While on family trip with your loved ones, your kids can also experience the fun in sports and recreation facilities made available at Novotel Phuket Resort which include kids club and kids pool.

Novotel Phuket Resort has a total of 4 floors.

Novotel Phuket Resort has a total of 217 rooms.

Past couple travelers that have stayed at this property have given Novotel Phuket Resort an average rating of 8.2. You can look up on more specific customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Verified families with young children that have stayed at this property have given Novotel Phuket Resort an average rating of 8.1. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Novotel Phuket Resort an average rating of 8.5. You can look up more thorough customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Novotel Phuket Resort’s local neighborhood is Patong which includes popular restaurants such as Meg Khram the Sunshine & Submarine 223 Bar, No 9 2nd Restaurant, and BOSPHORUS TURKISH RESTAURANT PHUKET.

This hotel has an outdoor venue for your special gathering. Large events and gatherings including weddings can be hosted at Novotel Phuket Resort. Services for audio-visual equipment are available to help your event go smoothly.

More about Novotel Phuket Resort

More about Novotel Phuket Resort

Experience Tropical Luxury at Novotel Phuket Resort

Welcome to Novotel Phuket Resort, a stunning 4-star hotel nestled in the heart of Phuket, Thailand. With its prime location, breathtaking views, and impeccable service, this resort is the perfect destination for those seeking a tropical paradise getaway. Step into our beautifully designed lobby and be greeted by our friendly staff, ready to assist you with all your needs. Novotel Phuket Resort boasts a total of 217 luxurious rooms, each elegantly furnished and equipped with modern amenities to ensure a comfortable stay. Whether you're traveling for business or leisure, our rooms offer a peaceful sanctuary to relax and unwind. Since its construction in 1996, Novotel Phuket Resort has been a beloved destination for travelers seeking a slice of paradise. The hotel underwent a renovation in 2013, ensuring that our guests enjoy the latest comforts and contemporary design. From the moment you step foot in our resort, you'll be captivated by the stunning architecture, lush gardens, and sweeping views of the Andaman Sea.

Unwind and Indulge in Novotel Phuket Resort's Enticing Entertainment Facilities

Novotel Phuket Resort in Phuket, Thailand, offers a plethora of entertainment facilities to ensure a truly memorable and rejuvenating stay. Relax and unwind at the resort's bar, where you can sip on refreshing cocktails while enjoying the stunning views of the surrounding landscape. For those seeking ultimate relaxation, the resort boasts a luxurious spa and sauna, where you can indulge in a range of rejuvenating treatments and therapies. Immerse yourself in the tranquil beauty of the resort's lush gardens, providing a serene and peaceful atmosphere to unwind and reconnect with nature. If you're in the mood for some entertainment, head to the shared lounge/TV area, where you can catch up on your favorite shows or enjoy a lively conversation with fellow guests. Whether you're looking to pamper yourself, socialize, or simply unwind, Novotel Phuket Resort's entertainment facilities have got you covered, ensuring a truly unforgettable experience.

Stay Active and Energized at Novotel Phuket Resort's Sports Facilities

At Novotel Phuket Resort, we understand the importance of staying active and energized during your vacation. That's why we offer a range of top-notch sports facilities to cater to all your fitness needs. Start your day with a workout at our state-of-the-art fitness center, equipped with modern exercise machines and free weights. Whether you prefer cardio exercises or strength training, our fitness center has everything you need to maintain your fitness routine. After a refreshing workout, take a dip in our inviting outdoor pool. Surrounded by lush tropical gardens, the pool provides the perfect setting for a leisurely swim or some fun water activities. You can also relax and unwind at our poolside bar, where you can sip on a refreshing cocktail while enjoying the sun and the stunning views. For those who enjoy a friendly competition, we have a table tennis facility where you can challenge your friends or family to a thrilling match. It's a great way to stay active and have fun at the same time. Best of all, all these sports facilities are available to our guests free of charge. So, whether you want to work up a sweat or simply relax by the pool, Novotel Phuket Resort has everything you need to make your stay a memorable one.

Convenience Facilities at Novotel Phuket Resort

Experience a stay filled with convenience and comfort at Novotel Phuket Resort. With a range of convenient facilities available, your every need will be taken care of during your stay. From laundry service to room service, safety deposit boxes to a concierge, this resort ensures that you have everything you need at your fingertips. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily browse the web or stay in touch with loved ones. For those who prefer to smoke, there is a designated smoking area available. Additionally, the resort offers dry cleaning services, express check-in/check-out, and luggage storage to make your stay hassle-free. With daily housekeeping, you can expect a clean and tidy room every day. Whether you're traveling for business or leisure, Novotel Phuket Resort's convenience facilities will enhance your stay and ensure a seamless experience.

Convenient Transport Facilities at Novotel Phuket Resort

At Novotel Phuket Resort, guests can enjoy a range of convenient transport facilities that make exploring the beautiful island of Phuket a breeze. The resort offers an airport transfer service, ensuring a smooth and hassle-free journey from the moment you arrive. Whether you're traveling alone or with a group, the resort's reliable shuttle service and taxi service are available to take you to popular tourist destinations and attractions in the area. For guests who prefer to drive, Novotel Phuket Resort provides a spacious onsite car park, allowing you to conveniently park your vehicle during your stay. The resort also offers self-parking options, giving you the freedom to come and go as you please. Best of all, the car park is free of charge, saving you both time and money. With these transport facilities at your disposal, you can easily explore the vibrant streets of Phuket at your own pace, ensuring a memorable and enjoyable stay at Novotel Phuket Resort.

Luxurious Room Facilities at Novotel Phuket Resort

Indulge in the ultimate comfort and convenience at Novotel Phuket Resort, where every aspect of your stay is carefully curated to ensure a memorable experience. The rooms at this exquisite resort are equipped with a range of top-notch facilities to cater to your every need. Step into your room and feel the refreshing blast of cool air conditioning, providing respite from the tropical heat. Unwind and relax in the plush bathrobes provided, adding a touch of luxury to your stay. Get ready for a night out or a day of exploring with the convenience of a hair dryer at your disposal. For your entertainment, each room is equipped with a television, where you can catch up on your favorite shows or enjoy a movie night in. Quench your thirst with the well-stocked mini bar, offering a selection of refreshing beverages. Step out onto your private balcony or terrace, and soak in the stunning views of the surrounding landscape. Stay connected with the world with satellite/cable TV in your room, ensuring you never miss out on the latest news or sports updates. Keep your snacks and drinks cool and fresh with the refrigerator provided in your room. Novotel Phuket Resort goes above and beyond to ensure that your stay is nothing short of exceptional. With these incredible room facilities, you can relax, rejuvenate, and make the most of your time in Phuket, Thailand.

Indulge in Culinary Delights at Novotel Phuket Resort

At Novotel Phuket Resort, dining is an experience to be savored. With a range of dining facilities to choose from, guests can indulge in a variety of culinary delights throughout their stay. The resort boasts an exquisite restaurant that offers a diverse menu of international and local cuisines, prepared by skilled chefs using the freshest ingredients. Whether you're craving Thai delicacies, succulent seafood, or international favorites, the restaurant at Novotel Phuket Resort has something to satisfy every palate. For those who prefer the comfort and privacy of their own room, the resort also offers convenient room service. Guests can enjoy a delectable meal in the comfort of their own space, with a menu that features a wide selection of dishes to cater to all tastes and preferences. To start the day off right, guests can indulge in a delicious breakfast buffet. With a wide array of options ranging from freshly baked pastries to made-to-order omelets, there's something to suit every breakfast craving. With its exceptional dining facilities, Novotel Phuket Resort ensures that guests have a truly memorable culinary experience during their stay.

Elegant Room Options at Novotel Phuket Resort for Every Traveler

Discover a variety of well-appointed rooms at Novotel Phuket Resort designed to cater to different needs and preferences. Choose from the spacious Superior King Room and Superior Twin Room, both offering 28 square meters of comfort with options for a King Bed or two Single Beds. For families or groups, the Family Double Bed room provides a generous 48 square meters with a Queen Bed or Bunk Bed, perfect for a relaxing stay together. Guests seeking a more luxurious experience can opt for the Deluxe King Pool Access, Deluxe Ocean View Double, or Deluxe Ocean View Twin Bed, each offering 38 square meters of stylish comfort with stunning views or exclusive access to the pool. Booking these rooms through Agoda ensures you receive the best prices available, making your stay more affordable and budget-friendly. The platform also provides a seamless and hassle-free booking process, allowing you to secure your ideal room quickly and easily. Enjoy peace of mind knowing that your accommodation is booked at the best rate, giving you more time to plan your exciting trip to Phuket.

Discover the Vibrant Charm of Patong in Phuket

Nestled along the stunning coastline of Phuket, Thailand, Patong is a vibrant and bustling beach resort town that offers a perfect blend of natural beauty, exciting entertainment, and cultural experiences. With its crystal-clear turquoise waters, golden sandy beaches, and lush tropical landscapes, Patong is a paradise for beach enthusiasts and sun-seekers. Whether you are looking to relax under the warm sun, indulge in thrilling water sports, or simply take a leisurely stroll along the shore, Patong Beach is the ideal destination for a rejuvenating beach vacation. Aside from its picturesque beach, Patong is also renowned for its vibrant nightlife and entertainment scene. The famous Bangla Road is the heart of the action, lined with an array of bars, nightclubs, and restaurants that come alive after sunset. From live music performances to energetic dance shows, Patong offers a diverse range of entertainment options to suit every taste. Additionally, the town boasts a wide selection of international and local cuisine, ensuring that food lovers can indulge in a gastronomic adventure.

Convenient Transportation Options from Phuket Airport to Novotel Phuket Resort

Located in the vibrant area of Patong in Phuket, Thailand, Novotel Phuket Resort offers a stunning beachfront location and easy accessibility from the nearest airport. There are two main airports serving Phuket: Phuket International Airport and Krabi International Airport. If you arrive at Phuket International Airport, which is the closest airport to Novotel Phuket Resort, you have several transportation options to reach the resort. The most convenient and popular choice is to take a taxi or a private transfer. The journey from the airport to the resort takes approximately 45 minutes, depending on traffic conditions. Taxis are readily available at the airport, and it's recommended to negotiate the fare with the driver before starting the journey. Alternatively, for a more budget-friendly option, you can take a shared minivan or a public bus from the airport to Patong. These options may take longer due to multiple stops along the way, but they offer a more affordable transportation choice. You can find the minivan and bus services just outside the airport terminal. Once you reach Patong, Novotel Phuket Resort is just a short distance away, and you can easily walk or take a short taxi ride to the resort. If you arrive at Krabi International Airport, which is located approximately 160 kilometers from Novotel Phuket Resort, you have the option to take a ferry or a combination of bus and ferry to reach Phuket. From the airport, you can take a taxi or a shuttle bus to the nearby Krabi Town or Ao Nang, where you can catch a ferry to Phuket. The ferry journey takes around 2-3 hours, and upon arrival in Phuket, you can take a taxi or a minivan to reach Novotel Phuket Resort in Patong. Whichever airport you arrive at, getting to Novotel Phuket Resort is a breeze with the various transportation options available. Whether you prefer a quick and convenient taxi ride or a more adventurous journey via ferry, you'll be rewarded with a relaxing and memorable stay at Novotel Phuket Resort, surrounded by stunning beaches and the vibrant atmosphere of Patong.

Explore the Vibrant Surroundings of Novotel Phuket Resort

Nestled in the heart of Phuket, Novotel Phuket Resort offers easy access to some of the most iconic landmarks and attractions in the area. Located just a stone's throw away, Bangla Road is a bustling hub of entertainment, renowned for its vibrant nightlife and lively atmosphere. Whether you're looking to dance the night away, indulge in delicious street food, or simply soak up the energetic ambiance, Bangla Road is a must-visit destination. For those seeking sun, sand, and sea, Patong Beach is a short stroll from the resort. With its pristine white sands and crystal-clear waters, this popular beach is perfect for sunbathing, swimming, and indulging in thrilling water sports. Alternatively, venture a little further to discover the hidden gems of Banana Beach and Paradise Beach. These secluded stretches of coastline offer a tranquil escape from the crowds, where you can unwind and soak up the natural beauty of Phuket. Sports enthusiasts will be delighted to find Patong Boxing Stadium and Bangla Boxing Stadium in close proximity to the resort. Experience the adrenaline-pumping action of Muay Thai, Thailand's national sport, as skilled fighters showcase their skills in exhilarating matches. For a more laid-back beach experience, Tri Trang Beach is a short distance away, offering a serene retreat with its calm waters and picturesque surroundings. Convenience is also at your fingertips, with PSP Pharmacy and Kappa Pharma nearby, ensuring that you have easy access to any essentials or medications you may need during your stay. Additionally, a variety of fruit stalls are scattered around the area, where you can indulge in the tropical flavors of Thailand. With its prime location and proximity to these captivating landmarks and attractions, Novotel Phuket Resort is the ideal choice for travelers looking to immerse themselves in the vibrant culture and natural beauty of Phuket.

A Culinary Adventure Awaits

Novotel Phuket Resort is surrounded by a diverse array of restaurants that will take your taste buds on a journey around the world. For those craving Turkish and Indian flavors, Sultan's Grill Authentic Turkish & Indian Cuisine and Cappadocia Turkish Restaurant Patong Phuket offer mouthwatering dishes that will transport you to the vibrant streets of Istanbul. Amritsr Restaurant Patong Beach Road and Amritsr Restaurant Patong are perfect for those seeking the rich and aromatic flavors of authentic Indian cuisine. If you're in the mood for fresh seafood, Savoey Seafood Restaurant is a must-visit, serving up a delectable selection of locally sourced seafood dishes. For a taste of Thailand, head to Kaab Gluay and No 9 2nd Restaurant, where you can savor traditional Thai delicacies made with the freshest ingredients. To top it off, Gandhi Restaurant offers a fusion of Indian and Thai flavors, creating a unique culinary experience. Whether you're craving international cuisine or local delights, Novotel Phuket Resort's surrounding restaurants will satisfy every palate.

Shop till you drop at Novotel Phuket Resort's surrounding shopping landmarks

Novotel Phuket Resort is situated in the heart of Patong, offering easy access to a variety of shopping landmarks. Just a short stroll away, you'll find Bangla Mall, a vibrant shopping complex with a wide range of international and local brands. For those looking for unique souvenirs and local handicrafts, the OTOP Market is a must-visit. Here, you can discover authentic Thai products and support local artisans. Central Patong Phuket is another popular shopping destination nearby, offering a vast selection of fashion, electronics, and household items. Don Fashion and Royal Armani Suit are perfect for those in search of tailor-made clothing, ensuring a perfect fit. If you're in the mood for a night market experience, Dragon Night Market is a lively spot to explore, with stalls selling everything from clothing to street food. For a more modern shopping experience, head to Banana Walk Shopping Mall, where you'll find a mix of international brands, trendy boutiques, and restaurants. Book lovers will appreciate a visit to Bookazine, a well-stocked bookstore with a wide selection of titles. And for a taste of local flavors, Banzaan Fresh Market is the place to go, offering an array of fresh produce, seafood, and local delicacies. With these shopping landmarks just a stone's throw away, Novotel Phuket Resort is the perfect base for shopaholics and those looking to explore the vibrant shopping scene of Patong.

Affordable Luxury: Experience Novotel Phuket Resort at a Great Value

Looking for a luxurious getaway in Phuket without breaking the bank? Look no further than Novotel Phuket Resort. With an average room price of just $98, this stunning resort offers an unbeatable value for money. Compared to the average price of a hotel room in Phuket, which stands at $84, Novotel Phuket Resort provides an affordable option for travelers seeking a touch of luxury. Despite its affordable price tag, this resort doesn't compromise on quality or comfort. Guests can expect to be greeted by spacious and elegantly designed rooms, complete with modern amenities and breathtaking views of the surrounding tropical gardens or the sparkling Andaman Sea. Whether you're planning a romantic escape, a family vacation, or a solo adventure, Novotel Phuket Resort offers a range of room options to suit every traveler's needs. From cozy and comfortable standard rooms to lavish suites with private balconies, there's something for everyone. So why settle for an average hotel room in Phuket when you can indulge in the exceptional experience offered by Novotel Phuket Resort at such a reasonable price? Book your stay now and discover the perfect blend of luxury, affordability, and relaxation.

A Fantastic Stay at Novotel Phuket Resort

Novotel Phuket Resort offers a fantastic stay with its great location, excellent facilities, and delicious food served with top-notch service. The resort provides a relaxing atmosphere, and the friendly and helpful staff go above and beyond to ensure a memorable experience. Families will appreciate the resort's kid-friendly amenities, and the rooms are not only clean but also spacious and comfortable. Guests love this hotel so much that they often return for another stay. With beautiful rooms and stunning views, Novotel Phuket Resort is the perfect choice for a wonderful vacation in Phuket, Thailand.

A Tropical Paradise with Exceptional Customer Ratings

Nestled in the heart of Phuket, Thailand, Novotel Phuket Resort offers a blissful escape with its stunning tropical surroundings and exceptional customer ratings. With an impressive overall rating of 7.9, this resort has consistently delighted guests with its top-notch facilities, comfortable accommodations, and excellent staff performance. One of the standout features of Novotel Phuket Resort is its value for money, earning a commendable rating of 7.7. Guests can enjoy a luxurious stay without breaking the bank, making it an ideal choice for budget-conscious travelers. From the moment you step into the resort, you'll be greeted with warm hospitality and a range of amenities that are sure to enhance your stay. The resort's facilities also receive high praise, with a rating of 7.9. Whether you're looking to relax by the pool, indulge in rejuvenating spa treatments, or stay active with a workout at the fitness center, Novotel Phuket Resort has it all. The well-maintained facilities cater to every guest's needs, ensuring a memorable and enjoyable stay. When it comes to cleanliness, Novotel Phuket Resort truly excels, earning a remarkable rating of 8.2. The resort's housekeeping team goes above and beyond to maintain a pristine environment, leaving guests impressed with the spotless rooms and public areas. You can rest assured that your stay will be in a clean and hygienic environment, allowing you to fully unwind and relax. With a prime location in Phuket, Novotel Phuket Resort scores an impressive rating of 8.1. Situated just a short distance from the vibrant Patong Beach and surrounded by lush tropical gardens, guests can enjoy the best of both worlds - tranquility and convenience. Whether you're seeking a peaceful retreat or an adventure-filled holiday, this resort's location offers easy access to the island's attractions, making it an ideal base for exploring all that Phuket has to offer. In addition to its superb facilities and convenient location, Novotel Phuket Resort is highly regarded for its comfortable accommodations, earning a rating of 7.9. The well-appointed rooms provide a haven of relaxation, featuring modern amenities and stylish decor. After a day of exploration or lounging by the pool, guests can retreat to their comfortable rooms for a restful night's sleep. Last but not least, the resort's staff performance is exceptional, with a rating of 8.0. The friendly and attentive staff members are always ready to assist with any requests or inquiries, ensuring that guests feel well taken care of throughout their stay. From the moment you arrive until your departure, the dedicated team at Novotel Phuket Resort strives to provide a memorable and personalized experience. With its stunning tropical setting, exceptional facilities, and outstanding staff performance, Novotel Phuket Resort is a true paradise that consistently exceeds guest expectations. Whether you're seeking a relaxing getaway or an adventure-filled holiday, this resort offers the perfect blend of comfort, convenience, and warm hospitality.

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Amenities and facilities

Excellent8.2

Facilities

Most talked about facilities

Languages spoken
  • English
  • Filipino
  • French
  • Thai
Family
  • Children's books and toys
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Desserts in restaurant
  • International cuisine in restaurant
  • Kitchen
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor venue for special events
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop workspace
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Seating area
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Buffet
Restaurants on site
Coffee House
  • Cuisine: International, Thai
  • Menu: Buffet, A-la-carte
Ruen Thong
  • Cuisine: Thai
  • Menu: Buffet, A-la-carte

Location

282 Pharabamee Road, Kathu, Patong, Phuket, Thailand, 83150

Excellent8.4

Location

Airports
  • Phuket International Airport (HKT)
    22.6 km 56 min drive
  • Krabi International Airport (KBV)
    78.3 km 2.9 hour drive
Public transportation
  • Bus Station 2 Phuket Province
    10.8 km
Hospital or clinic
  • PSP Pharmacy
    1.1 km
Shopping
  • Jungceylon Shopping Center
    1.7 km
Convenience store
  • 7 Eleven
    820 m 3 min drive
Cash withdrawal
  • ATM
    230 m 4 min walk

What's nearby

Popular landmarks
  • Patong Beach
    130 m
  • Bangla Road
    1.6 km
  • Jungceylon Shopping Center
    1.7 km
  • Freedom Beach
    4.3 km
  • Karon Beach
    5.5 km
  • Phuket FantaSea
    5.6 km
  • Chaithararam Temple (Wat Chalong)
    8.0 km
  • Big Buddha Phuket
    9.1 km
  • Kata Beach
    9.2 km
  • Nai Harn Beach
    14.3 km
Nearby landmarks
  • Patong Beach
    130 m
  • Chabad House Phuket
    560 m
  • Pa Tong Mosque
    720 m
  • Mister Singh Fashion Gallery Tailor
    750 m
  • Orientala Spa
    820 m
  • Zorbing at Rollerball
    960 m
  • Sphinx Theatre
    1.1 km
  • Rock City & Saxophone
    1.1 km
  • PSP Pharmacy
    1.1 km
  • All 4 Diving
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until12:00
Getting around
  • Distance from city center20 km
  • Airport transfer fee990 THB
Extras
  • Daily Internet/Wi-Fi fee0 THB
  • Breakfast charge (unless included in room price)595 THB
The property
  • Year property opened1996
  • Number of floors4
  • Room voltage220
  • Number of rooms 217
  • Most recent renovation2013
  • Non-smoking rooms/floorsyes
  • Number of restaurants3
  • Number of bars/lounges2
Parking
  • Daily parking fee0 THB

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Phuket Resort from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 6.8
  • 10
  • 8.8
  • 10
  • 9.2
  • 9.2
  • 4.0
  • 2.4
  • 9.2
  • 8.4

Most recent

  • Location score 8.4 out of 10 and is a high score in Phuket
    Location8.4
  • Service score 8.4 out of 10 and is a high score in Phuket
    Service8.4
  • Cleanliness score 8.3 out of 10 and is a high score in Phuket
    Cleanliness8.3
  • Facilities score 8.2 out of 10 and is a high score in Phuket
    Facilities8.2
  • Value for money score 8 out of 10
    Value for money8.0
  • Room comfort and quality score 7.8 out of 10
    Room comfort and quality7.8
High score for Phuket

Rating

9+ Exceptional (230)
8-9 Excellent (111)
7-8 Very Good (120)
6-7 Good (47)
<6 Below Expectation (106)

Review summary

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Guests have praised the hotel staff, who are friendly and welcoming. The location of the hotel is ideal, offering breathtaking sea views from the rooms. The hotel has a peaceful hilltop setting, making for a serene atmosphere away from the hustle and bustle of the city. Guests have appreciated the convenient shuttle service to the main road.

Few guests have mentioned poor customer service at the front desk. Some found the bed and pillows to be uncomfortable, affecting their sleep quality.

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Showing 614 verified guest comments
Changed to review page 1
  1. 8.4
    Excellent
    Yin from Malaysia
    Family with teens
    Superior King Room
    Stayed 3 nights in October 2025

    “Best service among all”

    We were here in June for my husband birthday as promised after 4 months we're back again with my twins this October. I must thank to Ploy, Kath, Molly, Nasa, One, Best, Bell and Four for your excellent services, you all are the reason we keep coming back! Truly appreciate it. This resort is so beautiful and surrounded by nature. We can calmly chill and relax .Twins so happy that the pool basketball and volleyball had been replaced new ones, they loved the 3 tiers pool, where I loved the snacks and happy hour cocktails at Herring bar from 3pm-5pm, Lounge happy hour 5pm-7pm, our room is always clean with comfy amenities and breakfast is delicious too. Everything is great here and till we meet again in May 2026

    Reviewed October 28, 2025

    Dear Yin, Thank you so much for your wonderful feedback! We’re thrilled to hear that you and your family enjoyed your return stay and that our teamm made it so special. It’s great to know the twins loved the pools and that you enjoyed relaxing at our bars and dining options. Your kind words mean a lot, and we look forward to welcoming you all back for many more memorable stays. Warm regards, Kath Guanco Guest Experience Manager

    Responded November 01, 2025
    Novotel Phuket Resort
  2. 8.4
    Excellent
    Abdulrahman from Kuwait
    Family with young children
    Deluxe Ocean View Twin Bed
    Stayed 5 nights in July 2024

    “Very Good with some comment جيد جدا مع ملاحظات بسيطة”

    --- لقد قضينا خمسة أيام ممتعة في فندق نوفوتيل بوكيت ريزورت. بشكل عام، كانت تجربتنا إيجابية، وأود أن أشارك بعض الملاحظات: من حيث النظافة، كانت التجربة بالنسبة لي ممتازة، ولكن زوجتي اعتبرتها جيدة فقط. بالنسبة للفعاليات المقدمة للأطفال، كانت بسيطة ولكنها فقيرة إلى حد ما، ونأمل أن يتم تحسينها في المستقبل. الحمامات السباحة كانت نظيفة، ولكن لاحظنا عدم وجود شخص مخصص لمراقبة الأطفال حول المسبح، وهو ما اعتبرناه نقطة ضعف تحتاج إلى معالجة. موقع الفندق رائع ويعتبر واجهة سياحية مميزة. ومع ذلك، الفندق يقع على مسافة مرتفعة قليلاً، مما يجعل الصعود إلى الأسواق الجانبية مرهقاً بعض الشيء. لكن من الجدير بالذكر أن الفندق يوفر خدمة النقل (الشتل) التي تساعد في التنقل إلى الأعلى والأسفل بسهولة. أما بالنسبة لمطعم الإفطار، فقد كان متنوعًا ويقدم وجبات كثيرة تناسب جميع الأذواق. من حيث النظافة، كان المطعم جيد جداً، وكذلك نوعيات الأكل المقدمة. وأفضل ما في المطعم هو أن الركن الخاص بتحضير البيض كان خارج المطعم، مما ساعد في تجنب التصبغ برائحة الأكل بعد الانتهاء من الطعام. بشكل عام، الفندق جيد وسعره معقول عند الإقامة مع الأطفال. ولكن نعتقد أنه قد يكون هناك فنادق أخرى بنفس السعر تقدم فعاليات أكثر للأطفال. --- **Translation:** We spent five enjoyable days at Novotel Phuket Resort. Overall, our experience was positive, and I would like to share a few observations: In terms of cleanliness, the experience was excellent for me, but my wife considered it only good. As for the activities offered for children, they were simple but somewhat lacking, and we hope they will improve in the future. The swimming pools were clean, but we noticed there was no lifeguard to supervise the children around the pool, which we considered a weakness that needs to be addressed. The hotel's location is great and is a prominent tourist spot. However, the hotel is situated on a slightly elevated area, making it a bit tiring to climb to the nearby markets. However, it is worth mentioning that the hotel provides a shuttle service to help guests move up and down easily. Regarding the breakfast restaurant, it was diverse and offered a wide range of meals suitable for all tastes. In terms of cleanliness, the restaurant was very good, as was the quality of the food served. The best part about the restaurant is that the egg cooking station was outside the restaurant, which helped avoid lingering food smells on our clothes after finishing the meal. Overall, the hotel is good and reasonably priced when staying with children. However, we believe there may be other hotels with similar pricing that offer more activities for children.

    Reviewed August 04, 2024

    Dear Abdulrahman, Thank you for sharing your detailed feedback about your recent stay at Novotel Phuket Resort. We’re pleased to hear that you had an overall positive experience and enjoyed the hotel's location, cleanliness, and diverse breakfast options. We appreciate your comments on areas where we can improve. We’ll certainly look into enhancing our children's activities and the presence of a lifeguard around the pool for added safety. Your feedback about the shuttle service and the egg cooking station is also valuable, and we're glad it contributed to your comfort. Thank you for bringing these points to our attention. We aim to continually improve our services and hope to have the opportunity to provide an even better experience during your next visit. Warm regards, Kath Guanco Guest Experience Manager

    Responded August 06, 2024
    Novotel Phuket Resort
  3. 6.8
    Good
    SOPHIE from Australia
    Family with young children
    Superior Twin Room
    Stayed 2 nights in May 2025

    “It was ok ”

    The hotel itself is in a beautiful location, clean and well-maintained, and we appreciated being able to extend our check-out by a few hours (we were happy to pay the extra). That flexibility made our last morning more enjoyable, and for that we were grateful. However, a few key things really impacted our overall experience. Firstly, on our last day, I was in the room getting changed when two men suddenly appeared on our balcony to do pressure washing (karcher). We received no warning or communication about this maintenance work, and all of our clothes drying outside were soaked and left dirty from the spray. It was extremely intrusive and left us with wet, stained clothes to pack for our trip home. Secondly, the activities in the kids club needed to book in advance. I understand some of them required booking but i didn’t know the whole time table with activities required advance booking. Again, no communication or signage, just another frustrating example of poor organisation and lack of clarity from staff. While the setting and facilities were nice, these experiences left us feeling disappointed. Personally, I wouldn’t return to this hotel, as I value clear communication and guest respect which sadly were lacking here.

    Reviewed May 20, 2025

    Dear Sophie, Thank you for taking the time to share your experience with us. We’re glad to hear you appreciated our beautiful location, cleanliness, and the flexibility with your check-out time. However, we sincerely apologize for the unexpected maintenance on your balcony without prior notice, and for the inconvenience caused by the pressure washing. We understand how intrusive and frustrating this must have been, especially with your clothes being affected. We also regret the lack of clear communication regarding the kids club activities and booking procedures. Your feedback highlights important areas where we need to improve our organization and guest communication. We truly value your comments and will use them to enhance our services. While we’re sorry to hear you would not choose to return, we hope you might reconsider in the future so we can provide the respectful and clear communication you expect and deserve. Thank you again for your honest feedback. Best regards, Kath G

    Responded May 24, 2025
    Novotel Phuket Resort
  4. 8.4
    Excellent
    Mittul from India
    Family with young children
    Superior Double
    Stayed 3 nights in October 2025

    “Good property but cleanliness to be checked”

    The property is amazing, highly accessible to beach and central market and very well mannered staff, but things can be better on the below. We booked 3 rooms and out of which 2 rooms had ants issues. The water in the bathtub was muddy, hence cudnt be used. The breakfast spread is also average.

    Reviewed October 27, 2025

    Dear Mittul, Thank you for sharing your feedback. We’re glad you enjoyed our location and found our team welcoming. We sincerely apologize for the issues you experienced with cleanliness and the bathtub water, as well as your concerns regarding the breakfast. Your comments have been shared with our team to help us improve, and we hope to have the opportunity to provide you with a much better experience on your next visit. Warm regards, Kath Guanco Guest Experience Manager

    Responded November 01, 2025
    Novotel Phuket Resort
  5. 10.0
    Exceptional
    BALAJI from Singapore
    Family with young children
    Superior Twin Room
    Stayed 4 nights in September 2024

    “it. Thank you, Katherine, for your incredible hospitality.”

    Definitely one of the best hotels to stay at with family. The staff truly cares about customer comfort, and it shows in every detail. The free shuttle service is extremely helpful—once, they even came to pick us up even though only one person was waiting. This level of care speaks volumes about their dedication to guest satisfaction. One of the key reasons for my five-star rating is **Ms. Katherine Mabalot Guanco**, the Guest Experience Manager. She was exceptional, personally approaching guests to ensure they were comfortable. She made us feel at home. Even after we had checked out and were waiting in the lounge for our flight, she kindly offered snacks and drinks for my kids and family without us even requesting it. Thank you, Katherine, for your incredible hospitality. **One suggestion to the people who allot rooms:** Please be mindful when allocating rooms, especially for families traveling with small kids. Rooms on the lower floors, close to the trees, might expose children to insects, especially after rain, which could be dangerous.

    Reviewed September 28, 2024

    Dear Mr. Balaji, Thank you so much for your glowing review! We’re thrilled to hear you and your family had such a positive experience with us. It’s wonderful to know that I made such a meaningful impact on your stay. We also appreciate your suggestion regarding room allocations for families; your feedback is invaluable as we strive to enhance our guest experience. We hope to welcome you and your family back for another fantastic stay! Warm regards, Kath Guanco Guest Experience Manager

    Responded October 08, 2024
    Novotel Phuket Resort
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