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Exterior view, Novotel Phuket Resort in Phuket
Superior King Room - Guestroom, Novotel Phuket Resort in Phuket
Lobby, Novotel Phuket Resort in Phuket
Lobby, Novotel Phuket Resort in Phuket
Interior view, Novotel Phuket Resort in Phuket
Interior view, Novotel Phuket Resort in Phuket
Beach, Novotel Phuket Resort in Phuket

Removed from saved list

7.9

Very good

1,353 reviews

1,353 reviews

View18
Beach15
Housekeeping9
See map
See map

8.0

Excellent

Location rating score

Excellent location - 130 meters to the beach
Excellent for walking
Parking
FREE
Walkable places
Patong Beach
130 m
Chabad House Phuket
560 m
Popular landmarks
Bangla Road
1.6 km
Jungceylon Shopping Center
1.7 km
Freedom Beach
4.3 km
Karon Beach
5.5 km
Phuket FantaSea
5.6 km
Closest landmarks
Pa Tong Mosque
720 m
Mister Singh Fashion Gallery Tailor
750 m
Orientala Spa
820 m
Zorbing at Rollerball
960 m
Sphinx Theatre
1.1 km

Novotel Phuket Resort

282 Pharabamee Road, Kathu, Patong, Phuket, Thailand, 83150 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Patong part of Phuket, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Bangla Road as well as Patong Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

130 meters to Patong Beach

Check-in [24-hour]

Airport transfer

Excellent view

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Phuket are being booked every minute!
Value for money7.6
Distance to city center20 km
Location rating8.0
Nearest airportPhuket International Airport (HKT)
Distance to airport22.6 km

Rooms available at Novotel Phuket Resort

Very good
Room comfort & quality

7.9

Deluxe King Pool Access
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Ocean View Double
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 1 double bed
Enter dates to see prices
Family Double Bed
...
  • Room size: 48 m²/517 ft²
  • Courtyard view
  • 1 queen bed and 1 bunk bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Superior Double
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Deluxe Ocean View Twin Bed
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room with Sea View
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
Deluxe Twin Room with Sea View
...
  • Room size: 37 m²/398 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe Double Room with Sea View
...
  • Room size: 37 m²/398 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does Novotel Phuket Resort have bars on-site?

Enjoy your holiday the best way possible with Novotel Phuket Resort's bar and poolside bar accessible right in front of your doorstep for when you need a sip or two.

Does Novotel Phuket Resort provide shuttle service for getting around?

For your ease of travel around the city, Novotel Phuket Resort provides None right where you need it making it simple for you to get to places quickly.

Does Novotel Phuket Resort have a swimming pool?

While staying at Novotel Phuket Resort, you can delight in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.

What types of facilities are offered for children at Novotel Phuket Resort?

While on family trip with your loved ones, your kids can also experience the fun in sports and recreation facilities made available at Novotel Phuket Resort which include kids pool and kids club.

How many floors does Novotel Phuket Resort have?

Novotel Phuket Resort has a total of 4 floors.

How many rooms does Novotel Phuket Resort have?

Novotel Phuket Resort has a total of 217 rooms.

What is the typical rating that verified Couples' have given to Novotel Phuket Resort?

Past couple travelers that have stayed at this property have given Novotel Phuket Resort an average rating of 8.1. You can look up on more specific customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with young children have given to Novotel Phuket Resort?

Verified families with young children that have stayed at this property have given Novotel Phuket Resort an average rating of 7.9. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Novotel Phuket Resort?

Verified families with older children that have stayed at this property have given Novotel Phuket Resort an average rating of 8.3. You can look up more thorough customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What dining places are close by Novotel Phuket Resort?

Novotel Phuket Resort’s local neighborhood is Patong which includes popular restaurants such as Da Maurizio Bar Ristorante, Baan Rim Pa, and No 9 Restaurant.

Can special events be hosted at Novotel Phuket Resort?

This hotel has an outdoor venue for your special gathering. Large events and gatherings including weddings can be hosted at Novotel Phuket Resort. Services for audio-visual equipment are available to help your event go smoothly.

See map

Explore the neighborhood

What people love about Novotel Phuket Resort

  • 9.6

    Exceptional
    Location

    "Location is very good if you want to be close to the beach."

    Yasmeen

    |

    April 26, 2023

  • 10

    Exceptional
    Location

    "Good hotel in a good location, with great viw to to Patong Beach."

    Glenn

    |

    July 11, 2022

  • 9.2

    Exceptional
    Spaciousness

    "What u expect from a resort in Phuket, views are amazing, room was spacious."

    Omar

    |

    June 3, 2023

Overall rating:

7.9

Very good
1,353 reviews
Cleanliness
8.1
Facilities
7.8
Location
8.0
Read all reviews >
What travelers say they love:
This hotel is my favorite part of Phuket so far.
Peter from United States
Couple
More about Novotel Phuket Resort

More about Novotel Phuket Resort

Novotel Phuket Resort

Take a good wander and unveil the wonder of Phuket with a stay at Novotel Phuket Resort.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Phuket even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Novotel Phuket Resort thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Novotel Phuket Resort even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, instant coffee and instant tea at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Novotel Phuket Resort begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's ping-pong table. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


Around the property

Novotel Phuket Resort is the perfect spot to explore Phuket's fascinating cultural sights and attractions. Enjoy the simple pleasures of an oceanside getaway, with Patong Beach located 1.3 km away, where you can turn a good day into a great one with a sea view. Don't forget to stop by Big Buddha Phuket located 9.0 km away, where everyone who visits Phuket wants to have their photo taken.

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Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Swimming Pool

21 mentions

Breakfast

20 mentions

Beach

16 mentions

Housekeeping

16 mentions

Languages spoken
  • English
  • Filipino
  • French
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop workspace
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Seating area
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Buffet
Restaurants on site
Coffee House
  • Cuisine: International, Thai
  • Menu: Buffet, A-la-carte
Ruen Thong
  • Cuisine: Thai
  • Menu: Buffet, A-la-carte

Location

282 Pharabamee Road, Kathu, Patong, Phuket, Thailand, 83150
Excellent
Location

8

Airports
  • Phuket International Airport (HKT)
    22.6 km 56 min drive
  • Krabi International Airport (KBV)
    78.3 km 2.9 hour drive
Public transportation
  • Phuket Bus Terminal 2
    10.9 km 31 min drive
  • Phuket Town Local Bus Station (Terminal 1).
    11.2 km
Hospital or clinic
  • PSP Pharmacy
    1.1 km
Shopping
  • Jungceylon Shopping Center
    1.7 km
Convenience store
  • 7 Eleven
    820 m 3 min drive
Cash withdrawal
  • ATM
    230 m 4 min walk

What's nearby

Popular landmarks
  • Patong Beach
    130 m
  • Bangla Road
    1.6 km
  • Jungceylon Shopping Center
    1.7 km
  • Freedom Beach
    4.3 km
  • Karon Beach
    5.5 km
  • Phuket FantaSea
    5.6 km
  • Chaithararam Temple (Wat Chalong)
    8.0 km
  • Big Buddha Phuket
    9.1 km
  • Kata Beach
    9.2 km
  • Nai Harn Beach
    14.3 km
Nearby landmarks
  • Patong Beach
    130 m
  • Chabad House Phuket
    560 m
  • Pa Tong Mosque
    720 m
  • Mister Singh Fashion Gallery Tailor
    750 m
  • Orientala Spa
    820 m
  • Zorbing at Rollerball
    960 m
  • Sphinx Theatre
    1.1 km
  • Rock City & Saxophone
    1.1 km
  • PSP Pharmacy
    1.1 km
  • All 4 Diving
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until12:00
Getting around
  • Airport transfer fee990 THB
  • Distance from city center20 km
Extras
  • Breakfast charge (unless included in room price)595 THB
  • Daily Internet/Wi-Fi fee0 THB
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors4
  • Number of restaurants3
  • Number of rooms 217
  • Room voltage220
  • Year property opened1996
  • Most recent renovation2013
Parking
  • Daily parking fee0 THB

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Phuket Resort from real guests

Provided by verified guests of Agoda
7.9
Cleanliness8.1
Facilities7.8
Location8.0
Room comfort and quality7.9
Service8.0
Value for money7.6
High score for Phuket
Rating
9+ Exceptional (112)
8-9 Excellent (85)
7-8 Very Good (93)
6-7 Good (41)
<6 Below Expectation (91)
Time of the year
Mar - May (112)
Jun - Aug (104)
Sep - Nov (104)
Dec - Feb (102)

Show reviews that mention 

Showing 422 verified guest comments
12345
10.0
Exceptional
Glenn from Philippines
Solo traveler
Superior King Room
Stayed 5 nights in June 2022

Good hotel, nice location”

Good hotel in a good location, with great viw to to Patong Beach. It located in a quiet area, but only a short walk or ride to Bangla walking street and Patong Beach. Fantastic staff that go far and beyond to help

Reviewed July 12, 2022

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10.0
Exceptional
Peter from United States
Couple
Superior Twin Room
Stayed 3 nights in August 2022

Fantastic oasis in Patong”

This is a charming hotel that's close to the beach but still nestled away from the business and bustle of Patong. This hotel is my favorite part of Phuket so far.

Reviewed August 06, 2022

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Dear Guest, Thank you for sharing your experience during your stay with us. Best regards, Novotel Phuket resort

Responded August 09, 2022
Novotel Phuket Resort
10.0
Exceptional
Muhammad from Pakistan
Family with young children
Family Double Bed
Stayed 4 nights in January 2023

Perfect ”

The Hotel was Outstanding specifically staff member DA is very helpfull.

Reviewed January 12, 2023

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Dear Mr. Muhammad, Nothing makes us happier than hearing enthusiastic words such as these from our dear guest. It will always be our pleasure to welcome you back, and we do hope to see you again as we continue to open even more exciting and extraordinary offerings this year! Best Regards, Guest Experience Team

Responded February 12, 2023
Novotel Phuket Resort
10.0
Exceptional
YASSER from Saudi Arabia
Couple
Deluxe Ocean View Double
Stayed 1 night in July 2022

The best stay at Phuket!”

I stayed at 3 different resorts among all of them Novotel was the best! Hats off to the whole crew of Novotel ❤️

Reviewed July 08, 2022

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10.0
Exceptional
Abhay from India
Couple
Stayed 3 nights in February 2020

Exceptional”

One of the best view and best hospitality they have provided. I would recommend every couple to visit once. It's worth spending time with your loved ones. I was amazed to see such a big bed in our room. Thanks for your hospitality

Reviewed March 14, 2020

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10.0
Exceptional
Jariya from Thailand
Solo traveler
Superior King Room
Stayed 1 night in June 2022

Very good view”

Have a lot memory here thank you

Reviewed August 03, 2022

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Dear Guest, Thank you for the great review of our hotel! We are happy that you enjoyed your stay. Best regards, Novotel Phuket resort

Responded August 09, 2022
Novotel Phuket Resort
9.6
Exceptional
Mohsin from Nicaragua
Couple
Superior King Room
Stayed 1 night in November 2022

Exceptional ”

Front desk staff were great,,

Reviewed November 16, 2022

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Dear Mohsin, Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Novotel Phuket Resort

Responded November 17, 2022
Novotel Phuket Resort
8.8
Excellent
Tapeshwar from India
Family with teens
Deluxe Double Room with Sea View
Stayed 3 nights in July 2022

Moderate recommended ”

Whereas the location is superb, it’s at one end of beach road. Transport is easily available. The hotel is little up a hill but hotel provides you free pick and drop til main road . The size of the dairy is huge. View from rooms is superb. We took one sea facing room with uppers Birender of the sea. Our second room was pool access with our private pool shared by few rooms only with 24 hrs access Staff is super courteous. Although the

Reviewed July 25, 2022

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9.2
Exceptional
inder from India
Business traveler
Superior Twin Room
Stayed 3 nights in July 2022

Exceptional”

Hotel a bit far from main city breakfast is good hotel clean maintained

Reviewed July 19, 2022

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9.2
Exceptional
Alexander from Russia
Solo traveler
Superior Double
Stayed 7 nights in December 2019

good hotel, renovated rooms”

everything was good except it's a bit on a hill, so you have to wait at the entrance sometimes for a cab to pick you up and drive uphill

Reviewed January 02, 2020

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8.8
Excellent
Marko from Serbia
Couple
Superior Double
Stayed 4 nights in December 2021

Staff at its finest”

Yes, it is an older hotel, but I must say, people working there are fabulous, helpful, friendly, and they make up for it .it is on a hill, but shuttle bus is working non stop

Reviewed December 23, 2021

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8.4
Excellent
GEOK from Malaysia
Family with young children
Superior Double
Stayed 4 nights in January 2023

Excellent”

Overall our stay are great. The staffs were helpful n friendly.. thanks to Julie, Kai n Eve.

Reviewed January 28, 2023

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Dear Mr. Geok, Nothing makes us happier than hearing such passionate words from our special guest. Our guests' comfort is always our top priority, and we work extremely hard to assure excellent service. Your feedback will be shared with the rest of the staff, particularly Ms. Julie, Ms. Kai and Ms. Eve from the front desk. Thank you for sharing your experience. Best Regards, Guest Experience Team

Responded February 12, 2023
Novotel Phuket Resort
6.4
Good
faisal from Kuwait
Couple
Deluxe King Pool Access
Stayed 5 nights in January 2023

its average ”

i have stayed in a better hotels to be honest , voices can be heard loud between rooms also in the hall can’t sleep because of them , the bathroom needs an update and its located up the hill so its a pain to walk up to your room or you can wait the shuttle tuk tuk to pick you up it can take 5 min to arrive , but the room was nice the bed is comfortable A/C was cold we liked that overall it was a good hotel and we enjoyed our stay .

Reviewed February 05, 2023

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APOLOGIZE (NOISE) Dear Mr. Faisal, Thank you for taking the time in sharing your feedback. We are pleased to have you as our guest. We read with great concern that we have disappointed you with the noise from the other room, Please accept our apologies for your dissatisfaction and the inconvenience caused. Once again thank you for your comments and please be assured of our best efforts to continue to deserve your confidence in us and we look forward to welcoming you back at Novotel Phuket Resort in the future. Yours sincerely, Guest Experience Team

Responded February 12, 2023
Novotel Phuket Resort
5.6
Mayura from Thailand
Couple
Deluxe Double Room with Sea View
Stayed 2 nights in December 2022

Above average”

What an ugly hotel? You have changed the room to the one have no bath tub. Unbelieveable that this is a very good changed hotel in the world. This is the first time I have encountered with this problem. Taking advantages from the guests who have paid all in advanced. We have no choice to do only accepted for the room we do not like it....

Reviewed January 03, 2023

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Dear Ms. Maruya, Thank you for taking the time in sharing your feedback. We regret that many of our services did not meet your expectations during your recent stay. Please accept our sincere apologies for your dissatisfaction and the inconvenience caused. Once again thank you for your comments and please be assured of our best efforts to continue to deserve your confidence in us. Yours sincerely, Guest Experience Team

Responded February 12, 2023
Novotel Phuket Resort
6.4
Good
ADHAR from India
Couple
Deluxe Ocean View Double
Stayed 1 night in June 2022

Old Not Gold. ”

It had its time...

Reviewed June 07, 2022

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6.0
Kritsanalak from Thailand
Business traveler
Superior King Room
Stayed 2 nights in December 2021

Quite slowly of service”

Quite slowly of service, i asked for towels 3 times till next day i didn't get it

Reviewed January 01, 2022

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5.2
Amit from Bahrain
Family with young children
Family Double Bed
Stayed 2 nights in May 2022

Novotel Phuket May 2022”

Stay was for two nights, very old property however breakfast buffet was good, very close to Patong beach. Food joints were nearby too.

Reviewed May 07, 2022

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4.8
Andrew from Thailand
Couple
Superior Double
Stayed 5 nights in May 2022

Can't Sleep”

During our stay the hotel was booked by a large group from India. They partied all night with no hotel staff controlling. When I checked in I asked for a quiet room on the upper level. The staff person said "No, my room is perfect" It was right above the road where the guests partied. Did not sleep.

Reviewed May 09, 2022

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4.8
Qasim from India
Couple
Superior Twin Room
Stayed 2 nights in November 2022

Acceptable”

The hotel room is not at all maintained. The walls have stains, the bed sheet did not cover the whole bed, no moisturizer in the bathroom. A very average hotel. Does not meet the standards of a four or a five star.

Reviewed November 06, 2022

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Dear Qasim, Thank you very much for taking the time to share your feedback regarding your recent stay. Firstly, please allow me to apologize for our mistake in service during your stay. This feedback has been discussed internally and it is very distressing for me personally to learn about these issues. Please be assured that poor guest experience is not the norm at the Novotel Phuket Resort. At Novotel Phuket Resort, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Novotel Phuket Resort

Responded November 17, 2022
Novotel Phuket Resort
9.3
Exceptional
Khai from Malaysia
Family with young children
Stayed 2 nights in December 2013

A stay to remember for life.”

Great staff, wonderful amenities & gastronomical food.

My best stay in Phuket yet. The thoughtful and wonderful staff upgraded my room when I waited past the normal check-in time. Since I was traveling with children, the bigger family room was very much appreciated as it ensured my stay will be so much more comfortable! All throughout my stay, I was greeted by the staff warmly wherever I went. I must say this is a must stay hotel if you are ever to visit Phuket. I, for one, will definitely re-visit this hotel when I come to Phuket again. Thanks Novotel Phuket Resort! See you soon!

Reviewed December 25, 2013

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