Experience Comfort and Convenience at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+)
Welcome to Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+), a luxurious 4-star hotel nestled in the heart of Bangkok, Thailand. With its prime location just 1 kilometer from the bustling city center, this hotel offers the perfect blend of tranquility and accessibility. Built in 2007, Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) boasts a contemporary design and a warm, inviting ambiance that will make you feel right at home.
Step into a world of comfort and convenience as you check-in at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+). The check-in time starts from 02:00 PM, allowing you to settle in and unwind at your own pace. With a total of 112 well-appointed rooms, this hotel offers a wide range of accommodation options to suit every traveler's needs. Whether you're traveling solo, as a couple, or with your family, you'll find the perfect room to ensure a restful and enjoyable stay.
At Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+), your comfort is of utmost importance. The check-out time is until 12:00 PM, giving you ample time to relax and prepare for your departure. This hotel also understands that pets are part of the family, and therefore allows a maximum of 2 pets per room, ensuring that your furry friends can join you on your vacation. Additionally, this family-friendly hotel offers a generous child policy, allowing children between the ages of 6 to 11 to stay free of charge. With these thoughtful amenities, Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) truly caters to the needs of every guest.
Unwind and Indulge in a World of Entertainment at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+)
At Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+), guests can enjoy a plethora of entertainment facilities that cater to every preference and mood. Whether you're looking to shop, relax, or socialize, this hotel has it all.
For the shopaholics, the hotel offers a range of on-site shops where you can indulge in some retail therapy. From fashion boutiques to souvenir stores, you'll find everything you need without even stepping out of the hotel.
If you're in the mood for a drink or two, head to the hotel's bar and unwind with your favorite cocktail. The bar offers a cozy and sophisticated ambiance, perfect for catching up with friends or enjoying a quiet evening alone.
For those seeking ultimate relaxation, the hotel's massage services are a must-try. Pamper yourself with a rejuvenating massage and let the skilled therapists melt away your stress and tension.
If you're a bookworm or simply enjoy some quiet time, the hotel's library is the perfect spot for you. Dive into a captivating novel or catch up on some work in a serene and peaceful environment.
Lastly, the shared lounge/TV area provides a communal space where guests can come together and socialize. Whether you're watching your favorite show or engaging in lively conversations, this area offers a comfortable and welcoming atmosphere.
At Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+), entertainment is taken to a whole new level. Indulge in the various facilities available and make your stay an unforgettable one.
Stay Active at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+)
At Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+), staying active is made easy with its impressive range of sports facilities. The hotel boasts a state-of-the-art fitness center that is available to guests 24 hours a day. Whether you prefer to start your day with an invigorating workout or unwind after a long day of exploring Bangkok, this free fitness center has everything you need to stay in shape.
If you prefer to take your fitness routine outdoors, the hotel also offers a refreshing outdoor pool. Dive in and enjoy a few laps to kickstart your day or simply relax and soak up the sun by the poolside. With its tranquil setting and comfortable loungers, it's the perfect spot to unwind and rejuvenate.
No matter your preferred way of staying active, Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) has you covered. From its well-equipped fitness center to its inviting outdoor pool, this hotel provides the ideal facilities for guests to maintain their fitness routine while enjoying their stay in Bangkok.
Unparalleled Convenience Facilities at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+)
Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) in Bangkok, Thailand, offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service, room service, and dry cleaning, guests can easily take care of their laundry needs without leaving the comfort of their rooms. The hotel also provides safety deposit boxes, giving guests peace of mind knowing that their valuables are secure.
The concierge service at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) is readily available to assist guests with any requests or inquiries they may have. Whether it's arranging transportation, booking tickets to local attractions, or providing recommendations for nearby restaurants, the knowledgeable concierge staff is dedicated to making each guest's stay as convenient as possible.
Complimentary Wi-Fi is available in all rooms and public areas of the hotel, allowing guests to stay connected and easily access the internet throughout their stay. For guests who prefer designated smoking areas, the hotel offers a designated smoking area to cater to their needs. Additionally, the hotel provides luggage storage and daily housekeeping services, ensuring that guests can keep their belongings safe and enjoy a clean and tidy living space throughout their stay.
Convenient Transport Facilities at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+)
At Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+), guests can enjoy a range of convenient transport facilities that make exploring Bangkok a breeze. The hotel offers airport transfer services, ensuring a seamless and hassle-free journey to and from the airport. Whether you are arriving or departing, the friendly and professional staff will be there to assist you.
For guests who prefer to drive, Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) provides valet parking and a car park onsite. With these facilities, you can conveniently park your car and explore the city at your own pace. Additionally, the hotel offers a shuttle service, making it easy to access nearby attractions and popular shopping destinations.
If you prefer to use taxis, the hotel also provides a taxi service, allowing you to easily navigate the city. Furthermore, the self-parking option is available for those who prefer to park their own vehicles. Best of all, the car park is free of charge, giving you one less thing to worry about during your stay. With these transport facilities at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+), you can explore Bangkok with ease and convenience.
Luxurious Room Facilities at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+)
Indulge in a world of comfort and luxury at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+), where every room is equipped with top-notch facilities to ensure a memorable stay. Step into your air-conditioned sanctuary and unwind in style. The rooms feature plush bathrobes, allowing you to relax and rejuvenate after a long day of exploring the vibrant streets of Bangkok. Get ready for a night out with the convenience of a hair dryer provided in each room.
For your entertainment needs, a television with satellite/cable channels is available, offering a wide range of local and international programs. Quench your thirst with refreshing beverages from the mini bar, conveniently stocked with a selection of drinks and snacks. Step out onto your private balcony or terrace and soak in the breathtaking views of the city.
Each room at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) also comes with a refrigerator, allowing you to store and enjoy your favorite drinks and snacks at any time. Whether you are traveling for business or leisure, these exceptional room facilities will ensure a comfortable and enjoyable stay at this luxurious hotel in Bangkok.
Indulge in Culinary Delights at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+)
At Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+), guests can embark on a gastronomic journey with an array of dining options available. Start your day with a delicious continental breakfast, served fresh every morning to kickstart your day on a high note. Whether you prefer a quick bite or a leisurely meal, the hotel's coffee shop and restaurant offer an extensive menu of delectable dishes crafted by talented chefs.
For those who prefer to dine in the comfort of their own room, room service is available, allowing guests to savor mouthwatering meals without leaving their cozy space. The hotel also offers daily housekeeping, ensuring that your dining area is always clean and ready for your next culinary adventure. Additionally, Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) goes the extra mile by providing grocery deliveries, allowing guests to stock up on their favorite snacks and beverages. With an emphasis on culinary excellence and convenience, this hotel truly caters to the diverse tastes and preferences of its guests.
Luxurious and Spacious Rooms at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+)
Indulge in the ultimate comfort and elegance at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+), where a range of exquisite room offerings await you. Choose from the One Bedroom, Studio Executive Double, Studio Superior Double, or Studio Deluxe, each designed to cater to your specific needs and preferences.
The One Bedroom suite offers a generous space of 53 square meters, featuring a cozy King Bed for a restful night's sleep. If you are looking for a slightly smaller yet equally luxurious option, the Studio Executive Double boasts 42 square meters of space and a plush King Bed. For a more compact yet stylish choice, the Studio Superior Double offers 29 square meters with a comfortable Double Bed. And if you desire a balance between space and comfort, the Studio Deluxe provides 34 square meters and a cozy Double Bed.
By booking these exceptional rooms on Agoda, you can enjoy the best prices available, ensuring that you get the most value for your money. With Agoda's hassle-free booking process, you can easily secure your preferred room at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+), making your travel experience seamless and convenient. Don't miss out on the opportunity to experience the epitome of luxury and convenience at this remarkable hotel.
Discover the Vibrant Sukhumvit District in Bangkok
Welcome to the bustling and lively Sukhumvit district in the heart of Bangkok, Thailand. Known as one of the city's most vibrant areas, Sukhumvit offers a perfect blend of modernity and tradition, providing visitors with an unforgettable experience. Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) is ideally located in this dynamic neighborhood, offering easy access to a myriad of attractions, shopping malls, restaurants, and entertainment venues.
Immerse yourself in the vibrant energy of Sukhumvit as you explore its bustling streets lined with a plethora of shops, market stalls, and street vendors offering a wide range of local delicacies. Indulge in a shopping spree at the luxurious Emporium and EmQuartier shopping malls, where you can find a variety of high-end fashion brands, international cuisine, and entertainment options. For a taste of traditional Thai culture, visit the nearby Benjasiri Park, a beautiful green oasis perfect for a leisurely stroll or a picnic.
With its convenient location, Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) is the perfect base for exploring the rest of Bangkok. Hop on the BTS Skytrain at Phrom Phong Station, just a short walk away, and easily reach popular attractions like the Grand Palace, Wat Arun, and Chatuchak Weekend Market. Whether you're a shopaholic, a food lover, or a culture enthusiast, Sukhumvit has something for everyone, making it an ideal destination for your stay in Bangkok.
Convenient Transportation Options from Bangkok Airports to Oakwood Residence Sukhumvit 24 Hotel
Located in the bustling Sukhumvit area of Bangkok, Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) offers a comfortable and convenient stay for travelers. Getting to the hotel from the nearest airports is a breeze, thanks to the various transportation options available.
If you are arriving at Suvarnabhumi Airport, the most common and convenient way to reach Oakwood Residence Sukhumvit 24 Hotel is by taking a taxi. The airport taxi service is reliable and readily available at the airport. The journey takes approximately 30 minutes, depending on the traffic conditions. Alternatively, you can also opt for the Airport Rail Link, which connects Suvarnabhumi Airport to the city center. From Phetchaburi MRT Station, you can take a short taxi ride to the hotel.
For those arriving at Don Mueang International Airport, taxis are also the most convenient mode of transportation. The airport taxi service is located just outside the arrival hall, and the journey to Oakwood Residence Sukhumvit 24 Hotel takes around 40 minutes, depending on the traffic. Another option is to take the A1 or A2 bus, which will take you to Mo Chit BTS Station. From there, you can board the BTS Skytrain to Phrom Phong Station, which is a short walk from the hotel.
No matter which airport you arrive at, transportation to Oakwood Residence Sukhumvit 24 Hotel is easily accessible, ensuring a seamless and stress-free journey for your stay in Bangkok.
Discover the Vibrant Surroundings of Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+)
Nestled in the heart of Bangkok, Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) offers guests a prime location surrounded by a plethora of landmarks and attractions. Just steps away from the hotel, you'll find the vibrant Sukhumvit Road, known for its bustling atmosphere, trendy shopping malls, and vibrant nightlife. Explore the nearby Soi Cowboy, a famous red-light district that offers a unique glimpse into Bangkok's entertainment scene.
For those seeking relaxation and tranquility, Wanadharm Park is a serene oasis located just a short stroll from the hotel. Take a leisurely walk amidst lush greenery or enjoy a picnic with loved ones. For a unique way to explore the city, hop on the Khlong Saen Saep Boat Service and cruise along the picturesque canal, immersing yourself in the local culture.
Fitness enthusiasts will be delighted to discover the AIS D.C. and YOKKAO training center in close proximity to the hotel. Whether you're looking to maintain your fitness routine or try your hand at Muay Thai, these facilities offer state-of-the-art equipment and professional trainers. After a workout, unwind and rejuvenate at the Saithip Swimming Pool or indulge in a yoga session at Yoga Center Ashtanga. For a pampering experience, Spa BaYa awaits, offering a range of relaxing treatments to soothe your body and mind. Additionally, Pacific Dental Care is conveniently located nearby, ensuring you have access to quality dental services during your stay. With such an array of landmarks and attractions in its vicinity, Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) truly provides an unforgettable stay in the heart of Bangkok.
Convenient Public Transport Stations near Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+)
Located in the heart of Bangkok, Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) offers easy access to several nearby public transport stations. With Udom Suk BTS Station just a short walk away, guests can conveniently explore the city's vibrant attractions and bustling markets. Phrom Phong BTS Station and Asok BTS Station are also within close proximity, allowing guests to effortlessly reach popular shopping destinations like EmQuartier and Terminal 21.
For those looking to venture further, Bang Na BTS Station and Nana BTS Station provide convenient connections to other parts of the city. Additionally, Samrong BTS Station, Bearing BTS Station, On Nut BTS Station, and Punnawithi BTS Station are all easily accessible, making it effortless for guests to explore Bangkok's cultural landmarks, street food stalls, and hidden gems. With these well-connected public transport options, guests staying at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) can truly immerse themselves in the vibrant energy of Bangkok.
Indulge in a Culinary Adventure at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+)
When it comes to dining options, Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) is surrounded by a plethora of enticing restaurants. Whether you're craving Japanese cuisine with a stunning view, head to Above Eleven. For a taste of international flavors, FOOD UNIVERSE - Century Onnut offers a diverse menu. Sit and Wonder is the perfect spot for those seeking a cozy and charming atmosphere. EL TORO Steakhouse and Churrascaria on Sukhumvit Road is a haven for meat lovers, serving up mouthwatering steaks and Brazilian-style BBQ. Baan Tassanee Thai Cuisine showcases the rich and vibrant flavors of traditional Thai dishes. Chong Mas is a hidden gem that specializes in authentic Thai street food. Cocotte Farm Roast & Winery is a haven for wine enthusiasts, offering a selection of fine wines paired with delectable dishes. Crazy Delicious Bar & Restaurant is the place to go for a lively atmosphere and a fusion of international cuisines. HARVEST Restaurant is a farm-to-table concept, serving up fresh and organic dishes. Jaiyen Cafe is a cozy cafe that offers a range of delicious pastries and aromatic coffee. With such a diverse range of dining options just steps away from the hotel, guests at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) are guaranteed a culinary adventure like no other.
Shop 'til You Drop at Sukhumvit 24
Located in the heart of Bangkok's vibrant Sukhumvit district, Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) is surrounded by an array of shopping landmarks that cater to every taste and style. Just steps away from the hotel, you'll find Blanc Bespoke Tailors, Damanino Bespoke, and Best Tailor, where you can indulge in custom-made clothing and accessories. For those looking for a unique shopping experience, 24th Avenue and K Village Farmers' Market offer a mix of trendy boutiques, local crafts, and delicious street food stalls. If you're in the mood for some retail therapy, head to Megabangna, a sprawling shopping mall that houses a wide range of international brands. And for surf enthusiasts, Rip Curl is the go-to destination for all your beachwear needs. After a long day of shopping, unwind and rejuvenate at Asia Herb Association - Phrom Phong Shop, where you can enjoy a relaxing Thai massage. With its prime location and proximity to these shopping landmarks, Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) is the perfect choice for shopaholics and fashionistas visiting Bangkok.
Affordable Luxury: Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+)
Discover the perfect blend of luxury and affordability at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+). With an average room price of just $92, this hotel offers exceptional value for money in the heart of Bangkok, Thailand. Compared to the average price of a hotel room in the city, which stands at $62, Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) provides an unparalleled level of comfort and style without breaking the bank.
Step into the elegant lobby and be greeted by warm smiles and impeccable service. Each room at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) is tastefully designed with modern amenities and plush furnishings, ensuring a relaxing stay for every guest. Whether you're traveling for business or leisure, the hotel's prime location offers easy access to popular attractions, shopping malls, and vibrant nightlife, making it the perfect choice for both first-time visitors and seasoned travelers. So, why settle for less when you can experience the best? Book your stay at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) today and indulge in affordable luxury like never before.
Wonderful Stay with Friendly Staff
Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) offers a truly wonderful stay with its friendly and polite staff. Guests have praised the hotel for its clean and spacious rooms, which are well-furnished and comfortable. The personnel are highly helpful and always ready to assist. The hotel's active and nice staff make the stay even more enjoyable. With its excellent service and well-appointed rooms, Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) comes highly recommended for a memorable stay in Bangkok.
Exceptional Customer Ratings at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+)
Discover a truly exceptional hotel experience at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+), as reflected in its outstanding customer ratings. With an impressive overall score of 8.1, this hotel consistently exceeds guest expectations, providing a memorable stay in the heart of Bangkok, Thailand.
One of the highlights of Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) is its exceptional staff performance, which has garnered a remarkable rating of 8.2. From the moment you step into the hotel, you will be greeted by a team of friendly and attentive staff members who are dedicated to ensuring your comfort and satisfaction. Whether you need assistance with check-in, recommendations for local attractions, or any other request, the staff at Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) go above and beyond to provide personalized service that will make you feel truly valued.
Another aspect that receives high praise from guests is the hotel's prime location, earning a remarkable rating of 8.9. Situated in the vibrant Sukhumvit area, Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) offers easy access to a plethora of shopping, dining, and entertainment options. With the Phrom Phong BTS Skytrain Station just a short walk away, exploring the city's top attractions such as the Grand Palace, Wat Arun, and Chatuchak Weekend Market becomes effortless. Whether you're a business traveler or a tourist, this convenient location ensures that you are well-connected to all that Bangkok has to offer.
With exceptional staff performance and a prime location, Oakwood Residence Sukhumvit 24 Hotel (SHA Plus+) has earned its reputation as a top choice for discerning travelers. Book your stay at this remarkable hotel and experience the outstanding service and convenience that have delighted countless guests.
Good service, impressive”
Clean old room with no musty or bad smell. Friendly and helpful staff, even when arriving very late there were still amenities available. Highly recommended. Great valet parking service.
Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards, The Oakwood Residences Management Team
Convenient and comfortable.”
"Recommendation, it's close to 7-Eleven and the premium room. Convenient and comfortable. You can also bring your pets to the school."
Dear Khun Natcha, Thank you so much for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you enjoyed your stay with us! Our team works tirelessly to provide the best possible service and create memorable moments for our guests, and it's always rewarding to know that our efforts have made your stay special. We hope to have the pleasure of hosting you again in the future. Please do not hesitate to reach out if you have any special requests or if there is anything we can do to make your next stay even more enjoyable. Thank you once again for choosing Oakwood Residence Sukhumvit 24 Bangkok, and we look forward to welcoming you back soon! Warm regards, The Oakwood Residences Management Team
"Comfort and Convenience: A Stay at Oakwood Residence Sukhumvit 24”
I recently enjoyed a delightful four-night stay at Oakwood Residence Sukhumvit 24 Hotel. The room was not only clean but also spacious, providing ample space to relax and unwind after a day of exploring Bangkok. One of the highlights of the hotel is its proximity to the Phrom Phong BTS station, making it incredibly convenient to get around the city. Additionally, having a Seven Eleven just a minute away was a convenient perk for grabbing snacks and amenities. The hotel's location also offers easy access to popular shopping destinations like Bangkok Emporium (a two-minute walk away), EmQuartier (a five-minute walk away), and EmSphere (a seven-minute walk away), which opened on December 1, 2023. These upscale shopping malls offer a diverse array of international and local brands, dining options, and entertainment facilities. However, it's worth noting that the spending at these malls tends to be higher than in other areas of Bangkok. Despite its central location, my stay remained peaceful and undisturbed. However, I did notice a faint musky smell in the carpeted corridors. Fortunately, this minor issue didn't detract from the overall positive experience. Overall, Oakwood Residence Sukhumvit 24 Hotel provided a comfortable and enjoyable stay, and I would gladly return on my next visit to Bangkok.
Dear B, Dear Guest, Thank you for taking the time to share your recent experience at Oakwood Residence Sukhumvit 24 Hotel. We are thrilled to hear that you enjoyed your four-night stay with us. It's fantastic to know that you found your room clean, spacious, and perfect for unwinding after exploring Bangkok. We're delighted that our location near the Phrom Phong BTS station and the convenience of having a Seven Eleven nearby added to your experience. We're glad you took advantage of our proximity to Bangkok's popular shopping destinations, and we appreciate your feedback regarding the malls' offerings and ambiance. Your observation about the faint musky smell in the corridors is duly noted, and we will address this promptly to ensure a seamless experience for our guests in the future. We're grateful for your kind words and recommendation, and we look forward to welcoming you back on your next visit to Bangkok. Best regards, The Oakwood Residences Management Team
The washing machine was my favourite part”
Stayed two nights at the hotel. We managed to book the place at a discounted rate. It was great! It's more of a serviced apartment than a hotel. The room was really spacious with a kitchenette. The property and room felt old, but it was clean. The washing machine (with a drying function!!!) was the best for us as we could have clean clothes and not do laundry after flying home. The hotel provides detergent for free too so that was lovely. Location was also fantastic with Phrom Phong BTS and all three EM malls within walking distance. I highly recommend this place.
Dear Issa, Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards, The Oakwood Residences Management Team
Long stay two people”
Extremely good location. Booked a room with a balcony, then turns out those type of rooms DON'T have one. Their Agoda page clearly says it does. They didn't offer a solution other than 'Do you want to upgrade to a room with a balcony?' which obviously we would have to pay for. And blamed everything on Agoda. The hall carpet is also very smelly. Some spots of the bathroom grout were not clean (not small tiny spots). Receptionists (I took count) are not even capable of smiling-and I stayed there for how many days. Only one of the 5 receptionists was attempting to be helpful. Gave 2 stars for service because cleaning staff was good when tidying up and the doorman always greeted us. They did send a fruit platter as an apology AFTER we upgraded rooms. I would recommend this place for the location. If you want good service, perhaps other places may be better. Don't let the name fool you. It's the other Oakwood you want, the one across this. Not Oakwood Residence.
Dear Ms. Roscelinus, Thank you for taking the time to share your feedback with us. We sincerely apologize for the confusion regarding the balcony room booking and any inconvenience caused during your stay. Your comments regarding our Agoda listing, hall carpet, bathroom cleanliness, and receptionist demeanor are duly noted, and we will take immediate steps to address these issues internally. We appreciate your recognition of our convenient location and the efforts of our cleaning staff and doorman. Your feedback is essential to us as we continuously strive to improve our services and guest experience. We hope to have the opportunity to welcome you back and provide you with a more positive stay in the future. Best regards, The Oakwood Residences Management Team