Pacific Star Resort & Spa

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

627B Pale San Vitores Rd Tumon, Tumon Bay, Guam, Guam, 96913

Highlights

Inside city center
Front desk [24-hour]
Airport transfer
120 meters to Ypao Beach Park
120 meters to the beach

Facilities

Beach

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

Conveniently situated in the Tumon Bay part of Guam, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Your dates are popular among travelersUsers are booking a place in Guam every 3 minutes on Agoda.com
Location 8.1
Service 7.7
Room comfort and quality 7.3
Value for money 7.3

Based on 1,112 verified reviews

Location

8.1

Service

7.7

Room comfort and qua...

7.3

Value for money

7.3

Cleanliness

6.7

Facilities

6.7

See map

8.1Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Ypao Beach Park
120 m
UnderWater World
1.6 km
Guam Premier Outlets
2.1 km
Gun Beach
2.3 km
Micronesia Mall
3.1 km
Closest landmarks
Ypao Beach Park
120 m
Encore!
440 m
Talo Verde Central Park
510 m
Archbishop Felixberto Flores Memorial Circle
640 m
Cushing Zoo
690 m

Good to know

Value for money7.3
Distance to city center1. Km
Location rating8.1
Nearest airportAntonio B. Won Pat International Airport (GUM) - Guam
Distance to airport2.2 km

Rooms available at Pacific Star Resort & Spa

Deluxe Ocean View King Room
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Ocean View King Room
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 1 king bed
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Executive Double Suite for 2 People - Club Access Included
...
  • Room size: 55 m²/592 ft²
  • Ocean view
  • 2 double beds
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Deluxe Ocean View Twin Room
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 2 single beds
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Ocean View Double Room
...
  • Room size: 32 m²/344 ft²
  • Ocean (partial view) view
  • 2 queen beds
Enter dates to see prices
Deluxe Ocean View Double Beds
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 1 double bed
Enter dates to see prices
Ocean View Twin Room 
...
  • Room size: 32 m²/344 ft²
  • Ocean (partial view) view
  • 2 single beds
Enter dates to see prices
Club Floor Room for 2 People with 2 Double Beds - Club Access Included
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 1 double bed
Enter dates to see prices
Club Floor Twin Room for 2 People - Club Access Included
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
Presidential Suite for 2 People - Club Access Included
...
  • Room size: 96 m²/1033 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

For your convenience when traveling around the city, Pacific Star Resort & Spa offers shuttle service right at your doorstep making it simple for you to get to places effortlessly.

You can enjoy your stay at Pacific Star Resort & Spa a lot more by taking advantage of the property's available spa services that are offered for all its valuable guests to make your evening even better.

Pacific Star Resort & Spa has a total of 19 floors.

Pacific Star Resort & Spa has a total of 436 rooms.

Pacific Star Resort & Spa can speak in 5 languages and supports well-known languages such as English and Mandarin Chinese for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Pacific Star Resort & Spa supports up to 5, with payment card options including MasterCard, American Express, and Visa.

75.0% of our past visitor reviews have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Pacific Star Resort & Spa down in the review section.

Verified couple travelers that have stayed at this property have given Pacific Star Resort & Spa an average rating of 7.5. You can look up on more descriptive customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

Verified families with young children that have stayed at this property have given Pacific Star Resort & Spa an average rating of 7.2. You can look up more complete customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Pacific Star Resort & Spa an average rating of 7.0. You can look up more comprehensive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Pacific Star Resort & Spa is located in the Tumon Bay neighborhood, which includes Ypao Beach Park, Tumon Beach, and Gun Beach.

More about Pacific Star Resort & Spa

More about Pacific Star Resort & Spa

Experience Luxury and Tranquility at Pacific Star Resort & Spa

Welcome to Pacific Star Resort & Spa, a luxurious 4-star hotel located in the heart of Guam, Guam. With its stunning ocean views, impeccable service, and world-class amenities, this resort offers an unforgettable experience for both leisure and business travelers. As you step into the grand lobby of Pacific Star Resort & Spa, you'll immediately feel a sense of tranquility and relaxation. The hotel boasts a total of 436 well-appointed rooms, ensuring a comfortable stay for every guest. Each room is designed with modern furnishings and features all the necessary amenities to make your stay truly enjoyable. Check-in at Pacific Star Resort & Spa begins at 3:00 PM, allowing you plenty of time to settle in and start your vacation. The hotel's friendly and professional staff will be there to assist you every step of the way, ensuring a seamless check-in process. And when it's time to check-out, you have until 12:00 PM to bid farewell to this tropical paradise. Built in 1987 and renovated in 2001, Pacific Star Resort & Spa combines the charm of a classic hotel with the modern comforts of today. The hotel's prime location, just 1 kilometer from the city center, offers easy access to Guam's popular attractions, shopping districts, and vibrant nightlife. Families traveling with children will appreciate the hotel's child policy, which allows children between the ages of 3 to 12 to stay free of charge. This makes Pacific Star Resort & Spa an ideal choice for a family vacation, where both parents and children can enjoy a memorable getaway. With its proximity to the airport, just a 10-minute drive away, Pacific Star Resort & Spa is a convenient choice for both domestic and international travelers. Whether you're visiting Guam for business or pleasure, this hotel provides the perfect blend of luxury, comfort, and convenience. Indulge in the resort's world-class spa, take a dip in the sparkling outdoor pool, or simply relax on the pristine beach just steps away. Pacific Star Resort & Spa offers a range of dining options, from casual beachside cafes to elegant restaurants, serving delectable international cuisine. Experience the ultimate in luxury and relaxation at Pacific Star Resort & Spa. Book your stay today and discover why this hotel is the perfect choice for your next Guam getaway.

Unwind and Indulge in Exciting Entertainment Facilities at Pacific Star Resort & Spa

At Pacific Star Resort & Spa, guests can expect a wide range of entertainment facilities that promise to make their stay truly memorable. Whether you're looking to relax and unwind or indulge in exciting activities, this resort has it all. Start your evening off with a visit to the vibrant bar, where you can enjoy a refreshing cocktail or a glass of wine while taking in breathtaking views of the ocean. The bar offers a lively atmosphere, perfect for mingling with fellow guests or simply enjoying a quiet moment alone. For those in need of some pampering, the resort's massage and spa facilities are second to none. Treat yourself to a rejuvenating massage or indulge in a luxurious spa treatment that will leave you feeling relaxed and revitalized. The skilled therapists will ensure that every visit is a truly indulgent experience. If you're a nature lover, you'll be delighted to explore the resort's lush garden. Take a leisurely stroll and immerse yourself in the beauty of the tropical surroundings. The garden provides the perfect backdrop for a peaceful escape, where you can relax and enjoy the tranquility. With its impressive range of entertainment facilities, Pacific Star Resort & Spa offers something for everyone. Whether you're seeking relaxation, excitement, or a connection with nature, this resort has it all. Book your stay today and experience the ultimate getaway in Guam, Guam.

Stay Active and Fit at Pacific Star Resort & Spa

Pacific Star Resort & Spa in Guam is the perfect destination for sports enthusiasts and fitness lovers. With a wide range of sports facilities available, guests can stay active and enjoy their vacation to the fullest. Start your day with a refreshing swim in the indoor pool, or soak up the sun by the outdoor pool while sipping on a refreshing drink from the poolside bar. The resort also offers non-motorized water sports such as snorkeling, allowing guests to explore the crystal-clear waters and vibrant marine life just steps away from their accommodation. For those who prefer to stay on land, Pacific Star Resort & Spa features a state-of-the-art fitness center, equipped with modern exercise machines and equipment. Whether you want to lift weights, do cardio exercises, or join a group fitness class, there is something for everyone to enjoy. Additionally, guests can challenge their friends or family to a friendly game of table tennis, perfect for some light-hearted competition. If you're craving some beach time, the resort's beachfront location offers direct access to the sandy shores of Guam. Take a leisurely stroll along the beach, build sandcastles, or simply relax under the shade of a palm tree. The beach is also a great spot for beach volleyball or a game of frisbee. At Pacific Star Resort & Spa, staying active and fit is easy and enjoyable. Whether you prefer water sports, a dip in the pool, a workout at the fitness center, or some beach fun, this resort has it all. So pack your sports gear and get ready for an action-packed vacation in Guam!

Convenience Facilities at Pacific Star Resort & Spa

Experience a seamless and hassle-free stay at Pacific Star Resort & Spa, where convenience is prioritized. With a range of exceptional facilities and services, your every need will be taken care of. Start your day right with the convenience of daily housekeeping, ensuring that your room is always clean and tidy. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing you to easily browse the web or catch up on work. For those who prefer to work in a more exclusive setting, executive lounge access is provided, offering a quiet space to focus and unwind. Traveling light? No problem. Pacific Star Resort & Spa offers luggage storage facilities, allowing you to explore the area without the burden of your belongings. Additionally, the hotel provides a laundry service, dry cleaning, and a laundromat, ensuring that your clothes are always fresh and ready for your next adventure. For added convenience, room service is available, allowing you to indulge in delicious meals in the comfort of your own room. Safety deposit boxes are also provided, giving you peace of mind knowing that your valuables are securely stored. Whether you're in need of a quick refreshment or a snack, the hotel's vending machine is easily accessible. And with friendly and attentive staff available to assist you at any time, your stay at Pacific Star Resort & Spa will be nothing short of exceptional.

Convenient Transport Facilities at Pacific Star Resort & Spa

At Pacific Star Resort & Spa, we understand the importance of hassle-free transportation during your stay. That's why we offer a range of convenient transport facilities to ensure your journey is comfortable and stress-free. For guests arriving by air, our airport transfer service is available to pick you up and drop you off at Guam International Airport. This service allows you to start your vacation as soon as you step off the plane, without the need to worry about finding transportation. If you prefer to explore the island at your own pace, we provide a car park onsite with free parking for our guests. This allows you to conveniently park your vehicle and easily access it whenever you need to. Additionally, we offer a car hire service, giving you the option to rent a car and explore the beautiful sights of Guam at your leisure. For those who prefer not to drive, our shuttle service is available to take you to popular attractions and shopping destinations in the area. This service ensures that you can easily get around without the hassle of navigating unfamiliar roads or dealing with parking. If you prefer a more traditional mode of transportation, our friendly staff can assist you in arranging a taxi service to take you wherever you need to go. Whether it's a trip to the beach, a visit to a local restaurant, or a day of shopping, our reliable taxi service will get you there comfortably and efficiently. At Pacific Star Resort & Spa, we strive to provide our guests with convenient transport facilities to enhance their overall experience. Whether you choose to take advantage of our airport transfer, car park, shuttle service, car hire, or taxi service, you can rest assured that your transportation needs will be taken care of during your stay with us.

Luxurious Room Facilities at Pacific Star Resort & Spa

At Pacific Star Resort & Spa, we take pride in providing our guests with an exceptional stay, offering a wide range of luxurious room facilities. Each of our well-appointed rooms is equipped with modern amenities to ensure utmost comfort and convenience throughout your stay. Step into your room and feel the refreshing coolness of the air conditioning, creating a comfortable atmosphere for you to relax and unwind. Wrap yourself in the plush bathrobes provided, adding a touch of luxury to your stay. Stay entertained with a selection of inhouse movies available on the television, or catch up on your favorite shows with the satellite/cable TV channels. For added convenience, a hair dryer is also provided, allowing you to style your hair effortlessly. Quench your thirst with the mini bar stocked with a variety of beverages, or enjoy a refreshing drink on your own private balcony/terrace, offering stunning views of the surrounding tropical landscape. Keep your snacks and drinks cool with the refrigerator available in your room. With these exceptional room facilities, your stay at Pacific Star Resort & Spa is sure to be a memorable and comfortable experience.

Indulge in Exquisite Dining at Pacific Star Resort & Spa

At Pacific Star Resort & Spa, we believe that dining is not just about satisfying hunger, but also about creating unforgettable experiences. With a range of exceptional dining facilities, we ensure that every meal is a delightful journey for our guests. Start your day with a sumptuous breakfast buffet at our elegant restaurant. Savor a wide selection of delectable dishes, from freshly baked pastries to made-to-order omelets, all prepared with the finest ingredients. Our attentive staff will ensure that your dining experience is nothing short of extraordinary. For those who prefer the comfort of their own room, our room service offers a diverse menu that caters to all tastes. Whether you crave a light snack or a full-course meal, our skilled chefs will prepare and deliver it right to your doorstep. Indulge in a private dining experience as you enjoy the breathtaking views from your balcony. Rest assured that your dining experience at Pacific Star Resort & Spa is not limited to breakfast and room service. Our dedicated team of housekeeping staff ensures that your room is tidied up daily, allowing you to return to a fresh and inviting space after a day of adventure. With our exceptional dining facilities and impeccable service, we guarantee that every moment spent at Pacific Star Resort & Spa will be a culinary delight.

Discover the Paradise of Tumon Bay in Guam

Nestled along the stunning shores of Guam, Tumon Bay is a true tropical paradise that offers an unforgettable vacation experience. With its crystal-clear turquoise waters, powdery white sand beaches, and lush greenery, Tumon Bay is a dream destination for beach lovers and nature enthusiasts alike. Tumon Bay is renowned for its vibrant marine life, making it a haven for snorkelers and scuba divers. Dive into the depths of the bay and explore colorful coral reefs, encounter exotic fish species, and maybe even spot a sea turtle or two. If you prefer to stay above water, you can take a relaxing boat tour or try your hand at paddleboarding or kayaking. Aside from its natural beauty, Tumon Bay is also home to a bustling entertainment district. The area is dotted with world-class resorts, luxury shopping centers, and a vibrant nightlife scene. Indulge in delectable international cuisine at the numerous restaurants and savor tropical cocktails while enjoying live music at the beachfront bars. Whether you're seeking relaxation, adventure, or a taste of the local culture, Tumon Bay has it all. Immerse yourself in the beauty of this paradise and create memories that will last a lifetime at Pacific Star Resort & Spa in Guam.

Traveling from the Airport to Pacific Star Resort & Spa in Tumon Bay, Guam

Located in the picturesque Tumon Bay, Guam, Pacific Star Resort & Spa is a tropical paradise that offers a luxurious and relaxing getaway. To reach this stunning resort from the nearest airport, you have a couple of convenient options. The nearest airport to Pacific Star Resort & Spa is Guam International Airport, also known as Antonio B. Won Pat International Airport. Upon arrival, you can easily take a taxi or arrange for a shuttle service to the resort. Taxis are readily available outside the airport terminal, and the journey to Pacific Star Resort & Spa takes approximately 10 minutes. Alternatively, you can pre-book a shuttle service or arrange for a private transfer for a hassle-free and comfortable journey. Another option is to rent a car from the airport, allowing you the flexibility to explore Guam at your own pace. The resort offers complimentary parking, making it convenient for guests who choose to rent a car. The drive from the airport to Pacific Star Resort & Spa takes around 10 minutes, and you can enjoy the scenic views along the way. No matter which transportation option you choose, the journey from the airport to Pacific Star Resort & Spa is a breeze. Once you arrive at the resort, you'll be greeted by the warm hospitality and breathtaking views of Tumon Bay, making your stay at Pacific Star Resort & Spa an unforgettable experience.

Discover the Natural Beauty and Exciting Attractions Near Pacific Star Resort & Spa

Nestled in the heart of Guam, Pacific Star Resort & Spa offers a prime location that allows guests to explore the stunning natural beauty and exciting attractions that surround it. Just a short distance away, you'll find Two Lovers Point, a popular landmark known for its breathtaking panoramic views of the Pacific Ocean. Take a leisurely stroll along the scenic Tumon Beach, where powdery white sands meet crystal-clear turquoise waters, creating a picture-perfect tropical paradise. For those seeking a more adventurous experience, Ypao Beach Park offers excellent snorkeling opportunities amidst vibrant coral reefs and colorful marine life. If you're looking for family-friendly entertainment, head to UnderWater World, an incredible aquarium where you can marvel at an array of exotic sea creatures up close. Gun Beach, situated nearby, is a favorite spot for water sports enthusiasts, offering fantastic opportunities for swimming, snorkeling, and diving. For a day of fun-filled activities, Tarza Magical Adventure Zone and Water Park is the perfect destination, featuring thrilling water slides, a lazy river, and exciting amusement rides. Experience the magic of live performances at Biba Magic Theater or enjoy an evening of entertainment at Encore!, a popular nightclub known for its vibrant atmosphere and live music. If you're in the mood for relaxation, Fai Fai Beach provides a peaceful retreat, with its serene ambiance and tranquil surroundings. Lastly, don't miss the exhilarating rides and attractions at Tagada Amusement Park, where you can create unforgettable memories with your loved ones. With its unbeatable location surrounded by these remarkable landmarks and attractions, Pacific Star Resort & Spa offers an unforgettable stay that combines natural beauty, adventure, and entertainment. Whether you're seeking relaxation or excitement, this resort is the perfect base to explore all that Guam has to offer.

A Gastronomic Adventure Awaits

Pacific Star Resort & Spa is surrounded by a diverse array of restaurants that will satisfy every craving. For a taste of Guam's local flavors, head to Meskla Dos - Upper Tumon or Meskla Dos - Lower Tumon, where you can indulge in traditional Chamorro dishes bursting with unique spices and flavors. If you're in the mood for seafood, The Beach Restaurant & Bar Guam is the perfect spot to enjoy fresh catch-of-the-day dishes while enjoying breathtaking ocean views. For a fine dining experience, Hambros offers an elegant atmosphere and a menu that showcases the finest ingredients and culinary techniques. Proa Restaurant is another must-visit, known for its fusion of local and international flavors, serving up dishes like their famous BBQ spare ribs. Craving pizza? Primo Pizzakaya is the place to go, offering a wide selection of pizzas with creative toppings. Capricciosa is a favorite among pasta lovers, serving up authentic Italian dishes in a cozy setting. For a quick and delicious bite, Onigiri Seven Japanese Food Stand offers a variety of Japanese rice balls, perfect for a grab-and-go meal. No matter what your taste buds desire, Pacific Star Resort & Spa's surrounding restaurants will take you on a gastronomic adventure you won't soon forget.

Shop 'til you drop at Guam's premier shopping destinations

Located in the heart of Guam, Pacific Star Resort & Spa is surrounded by a plethora of shopping landmarks that cater to every shopaholic's dream. Just a stone's throw away from the hotel, you'll find the JP Super Store, where you can stock up on groceries, household items, and even local delicacies. For a more upscale shopping experience, head over to the Plaza, a luxury shopping center that boasts a wide range of high-end fashion brands, jewelry stores, and gourmet restaurants. If you're looking for duty-free shopping, T Galleria by DFS is the place to go, offering an extensive selection of luxury goods, cosmetics, and fragrances. And for those who prefer a more intimate shopping experience, Acanta Mall is a hidden gem, housing a variety of boutique shops, unique local crafts, and charming cafes. With these shopping landmarks right at your doorstep, Pacific Star Resort & Spa is the perfect choice for a shopaholic's paradise.

Relaxing Stay with Excellent Service

At Pacific Star Resort & Spa, my wife and I had a truly relaxing time. The staff went above and beyond to ensure our stay was exceptional, providing excellent service throughout. The lobby, with its breathtaking view, made for a grand entrance, setting the tone for a memorable stay. The pool was pristine and offered a tranquil oasis where we could unwind and soak up the sun. Overall, we were extremely satisfied with our stay and would not hesitate to return. It was a wonderful experience for my entire family, creating lasting memories. The location was convenient, and the staff were outstanding, always kind and welcoming with a smile.

A Tropical Paradise with Exceptional Staff Performance

Pacific Star Resort & Spa in Guam, Guam is a tropical paradise that offers an unforgettable vacation experience. With its stunning location and exceptional staff performance, this resort has received positive customer ratings across various categories. One of the standout features of Pacific Star Resort & Spa is its attentive and friendly staff. Guests have consistently praised the resort's staff for their exceptional service and willingness to go above and beyond to ensure a memorable stay. Whether it's providing personalized recommendations for local attractions or attending to guests' needs with a warm smile, the staff at Pacific Star Resort & Spa truly excel in creating a welcoming and comfortable environment. In addition to the outstanding staff performance, this resort also impresses guests with its prime location. Situated in the heart of Guam, Pacific Star Resort & Spa offers breathtaking views of the ocean and easy access to nearby attractions. From relaxing on the pristine sandy beach to exploring the vibrant local culture, guests have raved about the convenience and beauty of the resort's location. Overall, Pacific Star Resort & Spa stands out for its exceptional staff performance and stunning location. With positive customer ratings across various categories, this resort is a top choice for travelers seeking a tropical getaway with impeccable service and a picturesque setting.

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Amenities and facilities

Good6.7

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • Snorkeling
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Water sports (non-motorized)
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Desserts in restaurant
  • International cuisine in restaurant
  • Kitchen
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Business facilities
  • Cash withdrawal
  • Chapel
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Indoor venue for special events
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
Access
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water unavailable
  • Non-smoking
  • Refrigerator

Food and dining

Breakfast options
  • Continental

Location

627B Pale San Vitores Rd Tumon, Tumon Bay, Guam, Guam, 96913

Excellent8.1

Location

Airports
  • Antonio B. Won Pat International Airport (GUM) - Guam
    2.2 km 10 min drive
  • Saipan International Airport (SPN) - Northern Mariana Islands
    205.9 km
Public transportation
  • Guam Seal Bus Stop
    3.8 km
  • Iglecias Street Bus Stop
    7.0 km
Hospital or clinic
  • Guam Sda Clinic
    790 m
Shopping
  • Guam Premier Outlets
    2.1 km
Convenience store
  • ABC Stores
    1.8 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Ypao Beach Park
    120 m
  • UnderWater World
    1.6 km
  • Guam Premier Outlets
    2.1 km
  • Gun Beach
    2.3 km
  • Micronesia Mall
    3.1 km
  • Two Lovers Point
    3.5 km
  • Chamorro Village
    5.4 km
  • Fish Eye Marine Park
    10.4 km
  • Ritidian Beach
    16.1 km
Nearby landmarks
  • Ypao Beach Park
    120 m
  • Encore!
    440 m
  • Talo Verde Central Park
    510 m
  • Archbishop Felixberto Flores Memorial Circle
    640 m
  • Cushing Zoo
    690 m
  • K Mart
    720 m
  • Chinese Park
    730 m
  • Guam Sda Clinic
    790 m
  • Guam Seventh-day Adventist Clinic
    800 m
  • GUAM TOURIST CLINIC CORPORATION
    890 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • For rooms and suite with club access, there is an additional charge for club access for the third person, payable to the property directly.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center1. Km
  • Travel time to airport (minutes)10
  • Airport transfer fee15 USD
Extras
  • Breakfast charge (unless included in room price)21 USD
The property
  • Year property opened1987
  • Number of floors19
  • Room voltage120
  • Number of rooms 436
  • Most recent renovation2001
  • Non-smoking rooms/floorsYes
  • Number of restaurants2
  • Number of bars/lounges1
Parking
  • Daily parking fee0 USD

Property announcements

Following services/facilities are temporarily suspended until further notice;
-All Restaurants and Bars
-Swimming Pool
-Fitness Center
-Executive Lounge
-Airport Transfer Service

Reviews of Pacific Star Resort & Spa from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
7.3
  • Location score 8.1 out of 10 and is a high score in Guam
    Location8.1
  • Service score 7.7 out of 10
    Service7.7
  • Room comfort and quality score 7.3 out of 10
    Room comfort and quality7.3
  • Value for money score 7.3 out of 10
    Value for money7.3
  • Cleanliness score 6.7 out of 10
    Cleanliness6.7
  • Facilities score 6.7 out of 10
    Facilities6.7
High score for Guam

Rating

9+ Exceptional (115)
8-9 Excellent (128)
7-8 Very Good (180)
6-7 Good (97)
<6 Below Expectation (191)
Guest Type
Room Type
Language
Showing 711 verified guest comments
Changed to review page 1
  1. 2.0
    Guamerica from United States
    Couple
    Ocean View King Room
    Stayed 5 nights in July 2021

    “Disgusting room”

    Agoda is the worst place to book. They have no working 1800 contact#. This hotel was filled with mold. The toilet had brown streaks and mold all over. Pool was closed and there was no access to the beach.

    Reviewed July 11, 2021
  2. 2.0
    Lucrina from Guam
    Couple
    Ocean View Double Room
    Stayed 1 night in May 2021

    “Hotels”

    Enjoy ur stay at home

    Reviewed May 10, 2021
  3. 8.0
    Excellent
    junho
    Couple
    Ocean View King Room
    Stayed 1 night in September 2019

    “good”

    good

    Reviewed November 26, 2020
  4. 6.8
    Good
    Robert from Guam
    Solo traveler
    Ocean View Double Room
    Stayed 3 nights in July 2020

    “Dirty rooms and low standard in cleanliness”

    Moldy shower, sticky carpet in bedrooms, trash in hallways, room was in poor condition,

    Reviewed July 30, 2020

    Hafa Adai! Thank you very much for taking the time to leave us a feedback. We apologize for not meeting your expectation. We will share your comments with our Housekeeping Team and work toward improving our products and services. Thank you once again.

    Responded July 31, 2020
    Pacific Star Resort & Spa
  5. 7.6
    Very good
    Augustin from United States
    Business traveler
    Ocean View Twin Room 
    Stayed 1 night in July 2020

    “Hotel appears to be closing down. Pictures do not accurately represent the facilities”

    Very friendly staff but facilities are outdated and mostly closed.

    Reviewed July 20, 2020

    Hafa Adai! Thank you very much for taking the time to leave us a comment. We sincerely apologize for not meeting your expectation. Unfortunately, most of our facilities are remaining closed due to Covid-19. We are taking this moment to perform maintenance through out our guest rooms and facilities. We appreciate your comments and we will continue to work on improvement on both our products and services. Thank you once again.

    Responded July 31, 2020
    Pacific Star Resort & Spa
Changed to review page 1

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