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Experience luxury and breathtaking city views at Pan Pacific Singapore. This 5-star hotel is connected to Marina Square Mall and Suntec Convention Centre, offering stylish rooms and exceptional hospitality for discerning travelers. Immerse in vibrant Marina Bay area with iconic attractions like Marina Bay Sands and Gardens by the Bay. Enjoy luxurious amenities including pool, steam room, and local tours. Well-equipped rooms with AC, balcony, Wi-Fi, and showers. Convenient access to Merlion Park, Singapore Flyer, Clarke Quay, and shopping centers. Perfect blend of comfort, convenience, and exploration for two travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
250 meters to public transportation
Check-in [24-hour]
Excellent room comfort & quality
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
11 travelers have booked today.
Based on 14,271 verified reviews
9.3
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9.0
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8.5
Location rating score
Value for money | 8.5 |
Distance to city center | 3 km |
Location rating | 9.3 |
Nearest airport | Seletar Airport (XSP) |
Distance to airport | 13.7 km |
What type of restaurant cuisines are available at Pan Pacific Singapore?
Pan Pacific Singapore has a variety of restaurant and food options for you to discover while lounging at this property, which include Asian cuisine, International cuisine, Western cuisine, Chinese cuisine, and Buffet in restaurant.
Does Pan Pacific Singapore have bars on-site?
Indulge in your favorite cold drinks at Pan Pacific Singapore with the property's available bar. Visitors can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and amplify your evening fun at nightclub.
What type of non-water sports and outdoor activities are available at Pan Pacific Singapore?
Pan Pacific Singapore offers non-water sport and outdoor activities such as tennis courts for you to take joy in.
Does Pan Pacific Singapore offer laundry services?
Yes! Pan Pacific Singapore offers laundry service at your disposal for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.
What actions does Pan Pacific Singapore take in terms of hygiene, safety, and cleanliness?
Pan Pacific Singapore meet our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes equipped with body thermometer, free face masks, sterilizing equipment, temperature check for guests and staff, first aid kit, staff trained in safety protocol, and doctor/nurse on call for all rounded safety precautions and hygiene protocols.
What are the property's policies for children's bedding at Pan Pacific Singapore?
Pan Pacific Singapore's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
What was the average room rate for Pan Pacific Singapore been in the past month?
The average room rate for Pan Pacific Singapore in the past month is 487.14 SGD, compared to city's average of 219.86 SGD.
What do past travelers like most about Pan Pacific Singapore?
Verified guests that stayed at Pan Pacific Singapore have given this property a rating of 9.255 for its excellent location as the primary highlight for their stay.
Is breakfast offered at Pan Pacific Singapore?
Wake up to an excellent buffet, a la carte, and continental breakfast at Pan Pacific Singapore. Guest visitors can enjoy breakfast offered with an additional charge of 48 SGD for adults and 24 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.
Experience Luxury and Convenience at Pan Pacific Singapore
Welcome to Pan Pacific Singapore, a luxurious 5-star hotel located in the heart of Singapore. With its prime location, stunning views, and impeccable service, this hotel offers an unforgettable experience for both business and leisure travelers.
Built in 1986 and last renovated in 2012, Pan Pacific Singapore boasts a rich history and modern amenities. The hotel features 790 spacious and elegantly designed rooms, providing a comfortable and stylish retreat for guests. Each room is thoughtfully furnished with plush bedding, contemporary decor, and state-of-the-art technology, ensuring a truly relaxing stay.
Check-in time at Pan Pacific Singapore starts from 03:00 PM, allowing guests to settle in and start their Singapore adventure at their own pace. The hotel's convenient location, just 3 km away from the city center, makes it an ideal base for exploring the vibrant city. Whether you're interested in shopping, dining, or cultural attractions, everything is within easy reach.
For those flying into Singapore, the hotel is only a short 20-minute drive from the airport, ensuring a seamless journey from arrival to check-in. The efficient and friendly staff at Pan Pacific Singapore will be there to assist you every step of the way, making your stay as smooth and hassle-free as possible.
Families with children will appreciate the child policy at Pan Pacific Singapore. Children between the ages of 4 to 12 can stay free of charge, allowing families to enjoy a memorable vacation without worrying about extra costs. The hotel also offers a range of family-friendly amenities and services, including babysitting services and children's activities, ensuring that both parents and children have a fantastic time.
Check-out time at Pan Pacific Singapore is until 12:00 PM, giving guests ample time to wrap up their stay and depart at their convenience. Whether you're in Singapore for business or leisure, Pan Pacific Singapore offers a luxurious and convenient experience that will exceed your expectations. Book your stay now and indulge in the ultimate comfort and hospitality.
Unwind and Indulge at Pan Pacific Singapore's Entertainment Facilities
At Pan Pacific Singapore, guests are treated to a wide range of entertainment facilities that are designed to cater to their every need. Whether you're looking to relax and unwind or indulge in some exciting nightlife, this hotel has it all.
For those who love to shop, the hotel offers a variety of shops where you can find everything from luxury brands to unique souvenirs. After a day of exploring the city, head to the bar for a refreshing drink or visit the nightclub for a night of dancing and entertainment.
If relaxation is what you seek, the hotel boasts a massage center, sauna, and steam room where you can pamper yourself and rejuvenate your senses. For the ultimate indulgence, indulge in a spa treatment that will leave you feeling refreshed and revitalized.
For those who prefer to enjoy the outdoors, the hotel features a beautiful garden where you can take a leisurely stroll or simply relax and soak up the sun. If you're looking to socialize, the shared lounge/TV area is the perfect place to meet other guests and unwind.
Lastly, don't forget to visit the gift/souvenir shop to pick up a memento of your stay at Pan Pacific Singapore. With its wide range of entertainment facilities, this hotel truly offers something for everyone, ensuring a memorable and enjoyable stay for all guests.
Stay Fit and Active at Pan Pacific Singapore's Sports Facilities
Pan Pacific Singapore offers a range of top-notch sports facilities that are sure to keep you fit and active during your stay. Whether you're a fitness enthusiast or just looking to unwind, you'll find everything you need right at your fingertips.
Start your day with a workout at the hotel's state-of-the-art fitness center. Equipped with the latest cardio and strength training equipment, you can break a sweat and stay in shape while enjoying panoramic views of the city skyline. For those who prefer outdoor activities, the hotel boasts a number of tennis courts where you can practice your backhand or challenge your friends to a friendly match.
Cool off and take a dip in the inviting outdoor pool, perfect for a refreshing swim or lounging under the sun. The poolside bar offers a variety of refreshing drinks and light snacks, allowing you to relax and rejuvenate after a long day of exploring the city. Whether you're a fitness enthusiast or a casual swimmer, Pan Pacific Singapore's sports facilities are sure to exceed your expectations and enhance your stay.
Convenience at its Finest: Pan Pacific Singapore's Exceptional Facilities
Pan Pacific Singapore is renowned for its exceptional convenience facilities, ensuring a seamless and hassle-free stay for every guest. With 24-hour room service, you can indulge in delectable dishes from the comfort of your room at any time of the day or night. The hotel also offers laundry service and dry cleaning, allowing you to keep your wardrobe fresh and clean throughout your stay.
For added convenience, Pan Pacific Singapore provides safety deposit boxes to keep your valuables secure, as well as luggage storage facilities to store your belongings before check-in or after check-out. The attentive concierge team is always on hand to assist with any queries or requests, ensuring that your every need is met.
Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. If you are a smoker, you can take advantage of the designated smoking area, providing a comfortable space for you to enjoy your cigarette.
For guests staying in executive rooms or suites, enjoy exclusive access to the executive lounge, where you can unwind with complimentary refreshments and enjoy panoramic views of the city. Additionally, the hotel features a convenience store, perfect for picking up any last-minute essentials.
With daily housekeeping, you can relax and enjoy a clean and tidy room throughout your stay. Pan Pacific Singapore truly goes above and beyond to ensure that your experience is nothing short of exceptional.
Convenient Transport Facilities at Pan Pacific Singapore
Pan Pacific Singapore offers a range of transport facilities to ensure a seamless and hassle-free stay for its guests. Traveling to and from the airport is made easy with the hotel's airport transfer service, providing a comfortable and convenient way to reach your destination. Whether you're arriving or departing, the hotel's friendly and professional staff will assist you with your luggage and ensure a smooth journey.
For those looking to explore the vibrant city of Singapore, the hotel offers a variety of tours to popular attractions. From iconic landmarks like Marina Bay Sands and Gardens by the Bay to cultural enclaves like Chinatown and Little India, these tours provide an insightful and immersive experience of the city's rich history and diverse culture.
Parking is a breeze at Pan Pacific Singapore, with both car park onsite and self-parking options available. Guests can rest assured knowing that their vehicles are safely parked within the hotel premises. Additionally, the hotel also provides a reliable taxi service, making it convenient for guests to navigate the city without any worries. With these transport facilities, guests can easily explore Singapore and enjoy a stress-free stay at Pan Pacific Singapore.
Luxurious Room Facilities at Pan Pacific Singapore
Experience unparalleled comfort and convenience at Pan Pacific Singapore with its exceptional room facilities. Each room is equipped with state-of-the-art amenities to ensure a memorable stay.
Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the Singaporean heat. Wrap yourself in the plush bathrobes provided, adding a touch of indulgence to your stay. Stay updated with the latest news by reading the daily newspaper, or unwind with a selection of in-house movies on the television.
For your grooming needs, a hair dryer is available in each room. Catch up on your favorite shows with the satellite/cable TV, or enjoy a refreshing drink from the well-stocked mini bar. Step out onto your balcony/terrace and soak in the panoramic views of the city.
Pamper yourself with the complimentary toiletries provided, ensuring a rejuvenating experience. When it's time to rest, the blackout curtains create the perfect ambiance for a peaceful night's sleep.
With these exceptional room facilities, Pan Pacific Singapore offers a luxurious and comfortable retreat for travelers seeking a memorable stay in Singapore.
Indulge in Exquisite Dining at Pan Pacific Singapore
Pan Pacific Singapore offers a plethora of dining options to satisfy even the most discerning palates. From the comfort of your room, you can enjoy delectable dishes from the 24-hour room service menu, ensuring that you're never far from a satisfying meal. For a quick bite or a leisurely coffee break, the coffee shop provides a cozy ambiance and a range of snacks and beverages to choose from.
When it comes to a memorable dining experience, the hotel's restaurant is a must-visit. Immerse yourself in a culinary journey as expert chefs whip up a variety of international and local dishes, using only the freshest ingredients. Whether you're in the mood for a succulent steak, a seafood extravaganza, or traditional Singaporean cuisine, the restaurant offers a diverse menu that caters to all tastes.
To start your day off right, indulge in the breakfast buffet at Pan Pacific Singapore. Wake up to a spread of continental breakfast options, including freshly baked pastries, cereals, fruits, and a selection of hot dishes. With attentive staff and a stylish setting, the breakfast buffet provides the perfect start to a day of exploration in Singapore.
Luxurious and Spacious Rooms at Pan Pacific Singapore
Experience ultimate comfort and elegance at Pan Pacific Singapore with their range of exquisite room offerings. From the Deluxe King Room to the Premier Suite, each accommodation is thoughtfully designed to provide a relaxing and luxurious stay.
The Deluxe King Room offers a generous space of 38 square meters, featuring either two single beds or one double bed. For those seeking breathtaking views, the Deluxe Panoramic View Room offers the same size and bed options, but with stunning panoramic views of the city skyline.
Booking your stay at Pan Pacific Singapore through Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's competitive rates and easy booking process, you can secure your preferred room type at the click of a button. Enjoy the convenience and peace of mind that comes with booking through Agoda and make your stay at Pan Pacific Singapore unforgettable.
Discover the Vibrant Marina Bay in Singapore
Situated in the heart of Singapore, the Pan Pacific Singapore offers a prime location for exploring the vibrant Marina Bay area. This iconic waterfront district is a must-visit destination for travelers seeking a blend of modernity and natural beauty.
Marina Bay is home to some of Singapore's most iconic landmarks, including the famous Marina Bay Sands resort, Gardens by the Bay, and the Merlion Park. The stunning architecture of Marina Bay Sands, with its three towers connected by a sky park, is a sight to behold. Visitors can enjoy panoramic views of the city from the observation deck or take a dip in the world's highest infinity pool.
Gardens by the Bay is a nature lover's paradise, featuring a collection of themed gardens, futuristic Supertrees, and the iconic Flower Dome and Cloud Forest conservatories. Take a leisurely stroll along the waterfront promenade and enjoy the mesmerizing light and sound show at the Marina Bay Sands' Event Plaza.
For a taste of Singapore's cultural heritage, head to the Merlion Park, where you can snap a photo with the iconic half-lion, half-fish statue. From Marina Bay, you can also explore the bustling shopping district of Orchard Road or take a river cruise along the Singapore River. With its stunning skyline, world-class attractions, and vibrant atmosphere, Marina Bay is a must-visit destination in Singapore.
Convenient Airport Transfers to Pan Pacific Singapore
Located in the heart of Marina Bay, Pan Pacific Singapore offers a luxurious and convenient stay for travelers visiting the vibrant city-state. Getting to the hotel from the airport is a breeze, thanks to the excellent transportation options available.
If you arrive at Changi Airport, the most convenient way to reach Pan Pacific Singapore is by taxi. The journey takes approximately 20 minutes, depending on traffic conditions, and offers a comfortable and hassle-free ride. Alternatively, you can also opt for a private airport transfer service, which can be arranged prior to your arrival for a seamless experience.
For budget-conscious travelers, the MRT (Mass Rapid Transit) is an excellent option. From Changi Airport, take the East-West Line towards Tanah Merah and transfer to the Circle Line at Paya Lebar. Alight at Promenade Station, which is just a short walk away from the hotel. The MRT journey takes around 40 minutes, but it offers a cost-effective way to reach Pan Pacific Singapore while experiencing Singapore's efficient public transportation system.
No matter which mode of transportation you choose, arriving at Pan Pacific Singapore is a delightful experience. As you step into the hotel, you'll be greeted by the elegant lobby and warm hospitality that the hotel is known for, setting the tone for a memorable stay in Marina Bay.
Discover Iconic Landmarks and Attractions near Pan Pacific Singapore
Immerse yourself in the vibrant cityscape of Singapore when you stay at Pan Pacific Singapore. Situated in the heart of Marina Bay, this luxurious hotel offers easy access to a multitude of iconic landmarks and attractions that will leave you awe-inspired.
Just a stone's throw away from the hotel, you will find the breathtaking Gardens By The Bay. Explore the lush greenery and stunning floral displays in the Flower Dome and Cloud Forest, or marvel at the towering Supertrees in the Supertree Grove. Take a leisurely stroll along the Waterfront Promenade and enjoy the picturesque views of the city skyline.
For those seeking a bird's eye view of Singapore, head to the nearby Singapore Flyer. Step into one of the world's largest observation wheels and be captivated by the panoramic vistas of the cityscape, including the famous Marina Bay Sands and its iconic Sands Skypark Observation Deck.
If you're interested in art and culture, don't miss the chance to visit the ArtScience Museum at Marina Bay Sands. Discover fascinating exhibitions that combine art, science, and technology, and be amazed by the architectural masterpiece that houses this renowned museum.
After a day of exploration, unwind at the hotel's luxurious facilities, including a stunning outdoor pool and a rejuvenating spa. With its prime location and proximity to these iconic landmarks and attractions, Pan Pacific Singapore is the perfect base for your Singaporean adventure.
Convenient Public Transport Stations near Pan Pacific Singapore
Located in the heart of Singapore, Pan Pacific Singapore offers easy access to several public transport stations, making it a convenient choice for travelers. The hotel is just a short walk away from Bayfront MRT Station, which connects you to the rest of the city via the Downtown Line and Circle Line. From here, you can easily explore popular attractions such as Gardens by the Bay, Marina Bay Sands, and the ArtScience Museum.
Another nearby station is Promenade MRT Station, which is just a few minutes away from the hotel. This station provides access to the Downtown Line and Circle Line, allowing you to easily reach destinations like Esplanade - Theatres on the Bay and Suntec City Mall.
For those looking to explore the historic district of Singapore, Nicoll Highway MRT Station is within walking distance from the hotel. This station is located near popular landmarks such as Kampong Glam and the Malay Heritage Centre. Additionally, Marina Bay MRT Station and Downtown MRT Station are also nearby, providing further connectivity to various parts of the city. With these convenient public transport options, guests at Pan Pacific Singapore can effortlessly navigate Singapore and make the most of their stay.
Delicious Dining Options Just Steps Away
When it comes to dining options, Pan Pacific Singapore's location is a food lover's paradise. Just steps away from the hotel, you'll find an array of restaurants to satisfy every craving. Indulge in authentic Italian cuisine with a modern twist at LAVO Italian Restaurant And Rooftop Bar, or savor the flavors of Turkey at Sofra Turkish Cafe & Restaurant. For breathtaking views of the city skyline, head to LeVeL33, a microbrewery and restaurant located on the 33rd floor. Blossom Restaurant offers delectable Chinese cuisine, while VUE serves up a fusion of European and Asian dishes. If you're in the mood for a taste of celebrity chef Wolfgang Puck's creations, make your way to Spago Dining Room. For a unique dining experience by the poolside, Lantern is the perfect choice. Meat lovers will delight in the offerings at Hippopotamus Grill Restaurant, while fans of Japanese cuisine can enjoy traditional favorites at Sandaime Bunji. And if you're craving a juicy burger, look no further than The Goodburger. With such a wide variety of dining options just a stone's throw away, you'll never run out of delicious choices during your stay at Pan Pacific Singapore.
Unparalleled Shopping Experiences
Located in the heart of Singapore, Pan Pacific Singapore offers easy access to a plethora of shopping landmarks. Just steps away from the hotel, you'll find a variety of retail outlets to satisfy your shopping cravings. Explore unique and eclectic finds at The Redundant Shop and Barang Barang, where you can discover one-of-a-kind home decor and furnishings. For fashion enthusiasts, head over to Ashley Isham and MJ Multimedia, where you can browse through trendy clothing and accessories. If you're in the mood for luxury shopping, make your way to Polo Ralph Lauren Luxury Store and Charles & Keith (Marina Bay). Adisha Torre offers a collection of exquisite jewelry pieces, perfect for adding a touch of elegance to any outfit. Don't forget to visit Emporium Shokuhin, a gourmet grocer that offers a wide selection of premium food products, and Millenia Walk, a premier shopping destination featuring an array of international brands. With such a diverse range of shopping options nearby, Pan Pacific Singapore ensures that you'll have an unparalleled shopping experience during your stay.
Luxury at an Affordable Price: Pan Pacific Singapore's Room Rates Compared to the Average in Singapore
Experience the pinnacle of luxury at Pan Pacific Singapore without breaking the bank. With an average room price of just $400, this five-star hotel offers an exceptional value for money. Compared to the average price of a hotel room in Singapore, which stands at $198, Pan Pacific Singapore provides a truly indulgent experience at a surprisingly affordable rate.
From the moment you step into the opulent lobby to the moment you retire to your elegantly appointed room, Pan Pacific Singapore ensures that every aspect of your stay is nothing short of extraordinary. Immerse yourself in the breathtaking views of the city skyline or the stunning Marina Bay, all while enjoying the utmost comfort and convenience.
Whether you're traveling for business or pleasure, Pan Pacific Singapore offers an unparalleled level of service, exquisite dining options, and state-of-the-art facilities. With its prime location in the heart of Singapore, you'll have easy access to iconic attractions, world-class shopping, and vibrant nightlife. Don't miss the opportunity to experience luxury at an affordable price - book your stay at Pan Pacific Singapore today!
Friendly and Helpful Staff, Beautiful Hotel
Pan Pacific Singapore has received numerous positive reviews from satisfied customers. Guests have consistently praised the hotel for its friendly and helpful staff, who go above and beyond to ensure a pleasant stay. The hotel's beautiful ambiance and clean facilities have also been highly appreciated. Visitors have enjoyed the delicious food offered by the hotel and have expressed their intention to return in the future. The convenient location and the hotel's overall excellence have left a lasting impression on guests, making it a highly recommended choice for both leisure and business travelers.
Unforgettable Luxury and Exceptional Service at Pan Pacific Singapore
Discover a world of unparalleled luxury and exceptional service at Pan Pacific Singapore. With an impressive overall rating of 8.9, this prestigious hotel is a favorite among travelers seeking a truly memorable experience. From the moment you step into the grand lobby, you will be captivated by the elegant ambiance and attention to detail that sets this hotel apart.
One of the standout features of Pan Pacific Singapore is its impeccable staff performance, rated at an impressive 8.9. The dedicated team goes above and beyond to ensure that every guest feels welcomed and well taken care of. Whether it's providing personalized recommendations for exploring the vibrant city of Singapore or attending to your every need with promptness and professionalism, the staff at Pan Pacific Singapore truly excel in delivering top-notch service.
Another highlight of this hotel is its unbeatable location, rated at an impressive 9.2. Situated in the heart of Marina Bay, Pan Pacific Singapore offers breathtaking views of the city skyline and convenient access to iconic attractions such as Gardens by the Bay and the Marina Bay Sands. With the MRT station just a stone's throw away, exploring the city's vibrant neighborhoods and cultural landmarks is a breeze.
With exceptional cleanliness, luxurious comfort, and a wide range of facilities, Pan Pacific Singapore is a true haven of indulgence. From the plush bedding and stylish furnishings in every room to the state-of-the-art fitness center and rejuvenating spa, this hotel has everything you need for a memorable stay.
Experience the epitome of luxury and hospitality at Pan Pacific Singapore and create unforgettable memories that will last a lifetime.
Excellent8.9
Facilities
Exceptional9.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
There is a usage fee for the use of the tennis court as they are managed by a third-party vendor.
The hotel has a cocktail bar at the lobby named PLUME
The City View is available for Deluxe Room and Deluxe Panoramic Room - subjected to availability during check-in.
DRESS CODE: Please be informed during cocktail hours (6:00PM to 8:00PM), slippers, flip flops, singlets, and tank tops are not allowed in our smart casual dress code.
Provided by verified guests of
Excellent
Show reviews that mention
Flew in for a conference with my cohort and booked three rooms. Reception was great and made the right impression. Atmosphere nice -- even with the rainstorm. Only thing I was really disappointed with was the room, the main thing we were there for. The room I was given was dirty. Shower had loose hair and some muck on the glass. The room felt damp, and with the aircond running the smell started permeating. To make it worse the lockbox was broken. My team all reported that they smelled the damp in their rooms too. Granted, when I complained to the hotel they quickly changed the room which was what you'd expect from Pan Pacific. This one was tidy and clean with no issues. Regardless, it's a great hotel. Love the location. Wish they'd consider better QC for their rooms because the first impression was fairly negative.
Dear Khalil, Thank you for your candid and constructive feedback. We’re glad you appreciated our reception, atmosphere, and location. However, we sincerely apologize for the initial state of your room and the issues you experienced. While we’re pleased that our team promptly addressed the matter with a room change, we deeply regret that your first impression was impacted. Your feedback regarding quality control is noted, and we’ll work diligently to prevent such lapses in the future. We hope to have the chance to welcome you back for a more seamless experience. Sincerely Yours, Pan Pacific Singapore
We stayed for 4 nights last week. The hotel is a convenient 15 mins drive from the airport. Check in was smooth and quick. We were given the keys to our room and was happy with jt apart from the damp smell. The next morning the smell was still there, so i mentioned it to the front desk to see if we could switch rooms. The gentleman on the front desk immediately moved us to an upgraded room on a high floor. This was a lovely surprise and made the rest of our stay enjoyable. i would definitely recommend staying here as its clean and the location is good. Once you know how to get to the MRT Station then you can easily move around the city. The only negatives were: 1/ The bill for the buffet dinner at the edge. , as well as value for money. I personally did not feel the buffet was worth the 92 SGD per person. We went at 7:30 pm and a lot of the dishes were cold or overheated. So if you do go , i would recommend you getting there at the start. Also, we were charged SGD 270. 95 for the meal with the only drink bought was a coke. So i am disputing this as it does not equate to the price per person advertised. Hopefully, it will be resolved swiftly. The only other negative was the ta i service to and from the hotel. We found on a couple of occasions that not only were the drivers surly, but when it came to paying they would grab your card, and put the tip on without asking if you wanted to tip. Now i would always tip but to have someone just add it on taking away your option in an aggressive rude way did not sit well with me. So, if you can use grab instead then i would recommend it. Overall though our stay was enjoyable.
Dear Amanda, Thank you for sharing your detailed feedback from your recent stay with us. We sincerely apologize for the inconvenience caused by the damp smell in your initial room and appreciate your understanding regarding the room change. We are delighted that you found the upgraded room enjoyable and that our team could make your stay more comfortable. Regarding your experience at Edge, we apologize for the issues you encountered with the buffet dinner. Your feedback about the quality and value for money of the buffet is essential, and we will address this with our culinary team to ensure improvements are made. We are also sorry to hear about the negative experience with the taxi service. Your feedback regarding the behavior of the drivers and the tipping process is concerning, and we will address this matter with the appropriate department to ensure such incidents are not repeated. Thank you once again Sincerely Yours, Steffie Honadi Guest Experience & Service Quality Manager
I had a fantastic time at Pan Pacific from 22nd to 24th of Feb 2025. The room was extremely spacious. The staff, from the bellhops, to the counter staff, were amazing, helping us out from our car. Making sure we felt comfortable. The birthday cake was amazing and so was the balloon surprise! I would definitely come back here for future staycations.
Dear Ashwin, Thank you for sharing your fantastic experience at Pan Pacific Singapore. We're thrilled that you enjoyed the spacious room, our attentive staff—from the bellhops to the counter team—and the special touches like the birthday cake and balloon surprise. We look forward to welcoming you back for many more memorable staycations. Sincerely Yours, Pan Pacific Singapore
The staff at Pan Pacific were nothing short of exceptional at answering the many questions I had before making the booking. Upon arrival at the hotel, everyone greeted us warmly, making our stay at Pan Pacific very comfortable. My kids wished they could stay longer! Aside from the friendly service we received, the location of this hotel was excellent - we were able to view the NYE fireworks from our room, as it's so close to numerous shopping complexes and attractions!
Dear Kim, Thank you for your glowing review and for choosing Pan Pacific Singapore for your family's holiday. We are so pleased that our staff provided exceptional service, answering all your questions and making your stay comfortable from start to finish. It’s fantastic that you could enjoy the NYE fireworks right from your room! We understand why your kids wished they could stay longer and hope you will return soon for another memorable stay. Sincerely yours, Pan Pacific Singapore
250 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Great stay”
Pan pacific Exceeded our expectations in every aspect. The location was fantastic, making it easy to explore the city on foot. The staff were incredibly helpful and friendly, adding a personal touch to our stay, especially when we were celebrating a birthday there. The facilities were top notch, especially the Wi-Fi, ensuring we stay connected throughout. Cleanliness was impeccable, giving us peace of mind during our visit. Overall, or stay was exceptional and we highly recommend this property for a wonderful staycation for couples.
Dear Eva, It's wonderful to hear that your stay with us at Pan Pacific Singapore exceeded your expectations on all fronts, particularly during such a special occasion as a birthday celebration. We are glad that our location, staff service, and facilities helped make your staycation memorable and enjoyable. Your recommendation is greatly appreciated, and we look forward to welcoming you back for more exceptional experiences in the future. Sincerely Yours, Pan Pacific Singapore