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8.5
Excellent
5,457 reviews
5,457 reviews
"Great location to experience the scenary around Hualien."
"Big room with relaxing environment!"
"Pros: The rooms were nice and spacious, and the staff were all very friendly and helpful."
"The while package including dinner and breakfast is very worthy!"
"The hotel is very nice and has a lot of amenities!"
8.1
Excellent
Location rating score
Promisedland Resort & Lagoon
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Shoufeng Township part of Hualien, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taroko Gorge. Rated with 5 stars, this high-quality property provides guests with access to restaurant and hot tub on-site.
Hygiene Plus
Front desk [24-hour]
Free airport transfer
Free Wi-Fi in all rooms!
Hot tub
Airport transfer
Bicycle rental
Valet parking
Shuttle service
Fitness center
Spa
Free Wi-Fi in all rooms!
Front desk [24-hour]
5 travelers have booked today.
Value for money | 8.3 |
Distance to city center | 15 km |
Location rating | 8.1 |
Nearest airport | Hualien Airport (HUN) |
Distance to airport | 19.9 km |
What sort of non-water sports and outdoor activities are available at Promisedland Resort & Lagoon?
Promisedland Resort & Lagoon offers non-water sport and outdoor activities such as tennis courts, and bicycle rental for you to enjoy while staying here.
Does Promisedland Resort & Lagoon offer laundry services?
Yes! Promisedland Resort & Lagoon offers laundry service at your convenience for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.
Does Promisedland Resort & Lagoon offer dry cleaning services?
Yes! Promisedland Resort & Lagoon features dry cleaning service that is available all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.
Are there ATM on-site at Promisedland Resort & Lagoon?
Absolutely! The perks of staying at Promisedland Resort & Lagoon include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your holiday vacation.
What is the typical travel time to a nearby airport from Promisedland Resort & Lagoon?
The average travel time to get from Promisedland Resort & Lagoon to the airport is 50 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.
How long do visitors typically stay at Promisedland Resort & Lagoon?
Verified past guests that have stayed at Promisedland Resort & Lagoon had an average nightly stay of 1 night at this property.
What payment cards are supported at Promisedland Resort & Lagoon?
Promisedland Resort & Lagoon supports up to 4, with payment card options such as Visa, Cash, and MasterCard.
What do guests like most about Promisedland Resort & Lagoon?
Verified guests that stayed at Promisedland Resort & Lagoon have given this property a rating of 9.119 for its remarkable service as the primary highlight for their stay.
What is the verified guest review consensus about Promisedland Resort & Lagoon's spa?
70.0% of our past visitor assessments have given a positive appraisal and comments about this property's spa. You can look up on more detailed customer reviews, and comments for Promisedland Resort & Lagoon down in the review section.
What is the average rating that past Solo travelers' have given to Promisedland Resort & Lagoon?
Verified solo travelers that have stayed at this property have given Promisedland Resort & Lagoon an average rating of 8.7. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
Can special events be hosted at Promisedland Resort & Lagoon?
This property has indoor and outdoor venues for your special get together. Large events and gatherings including weddings can be arranged at Promisedland Resort & Lagoon.
8
"Great location to experience the scenary around Hualien."
arne
|
March 20, 2022
9.2
"Big room with relaxing environment!"
Chiou
|
August 31, 2020
7.6
"Pros: The rooms were nice and spacious, and the staff were all very friendly and helpful."
I-Chun
|
July 3, 2020
Experience Luxury and Convenience at Promisedland Resort & Lagoon in Hualien, Taiwan
Promisedland Resort & Lagoon is a 5.0 star hotel located in Hualien, Taiwan that offers a wide range of facilities to ensure a comfortable and memorable stay. Guests can take advantage of the hotel's laundry service, restaurant, room service, safety deposit boxes, airport transfer, tours, valet parking, concierge, and air conditioning. The rooms are equipped with luxurious amenities such as bathrobes, hair dryer, balcony/terrace, satellite/cable TV, and hot tub. Stay connected with Free Wi-Fi in all rooms and public areas. The hotel also offers services such as dry cleaning, express check-in/check-out, car hire, luggage storage, daily housekeeping, gift/souvenir shop, taxi service, and ticket service. Start your day with a delicious breakfast buffet or continental breakfast, and enjoy the convenience of onsite car parking, which is free of charge. For those who need to smoke, there is a designated smoking area available. Shuttle service is also available for guests who want to explore the city with ease.
Luxurious and Spacious Rooms at Promisedland Resort & Lagoon
Promisedland Resort & Lagoon offers a wide range of room types to cater to every traveler's needs. The Deluxe Double Room with Two Double Beds is perfect for families or groups of friends, while the Luxury Deluxe King is ideal for couples seeking a romantic getaway. Those traveling with family can opt for the spacious Luxury Family Suite with two king beds, while honeymooners can indulge in the luxurious and intimate setting of the Luxury Honeymoon Suite. For a truly luxurious experience, the Promisedland Suite - Loft offers a spacious 75 square meters with two king beds. And for those traveling with their furry friends, the Dog-Friendly Room with two double beds is the perfect choice.
Discover the Nearby Landmarks and Attractions
Promisedland Resort & Lagoon is situated close to some of Hualien's most popular attractions. Just a short drive away, guests can visit the thrilling Farglory Ocean Park, where they can enjoy exciting rides and watch shows featuring marine animals. For those looking for a more serene experience, the Yun Shan Shuei Ecological Farm is a great option, where they can explore the lush greenery and learn about sustainable farming practices. History buffs will enjoy visiting the National Dong Hwa University, which features a beautiful campus and several museums. Additionally, the Hualien Railway Cultural Area is a must-visit for those interested in the railway history of Taiwan. With so many exciting landmarks and attractions nearby, Promisedland Resort & Lagoon is the perfect base for exploring Hualien.
Exceptional Staff and Luxurious Rooms
Promisedland Resort & Lagoon has received high praise for its exceptional staff and luxurious rooms. Guests have raved about the friendly and helpful staff who go above and beyond to ensure a comfortable and enjoyable stay. The rooms are spacious, luxurious, and perfect for families, with some featuring huge loft spaces. The resort grounds are tranquil and relaxing, and there are plenty of facilities and activities to keep guests entertained. The swimming pool is a particular highlight, with children able to enjoy the friendly environment and activities available. Overall, guests have loved their stay at Promisedland Resort & Lagoon and highly recommend it to others looking for a luxurious and relaxing getaway.
Experience the Best of Hualien at Promisedland Resort & Lagoon
Promisedland Resort & Lagoon in Hualien, Taiwan is a gem of a hotel that offers a truly exceptional experience. With an impressive overall rating of 8.6, it's easy to see why guests keep coming back. The resort's facilities are top-notch, earning an impressive rating of 8.7, while the cleanliness of the rooms is impeccable, with a score of 8.8. Guests rave about the exceptional staff performance, with a rating of 9.1, making for a truly memorable stay. Though the food and dining score of 7.4 may not be as high as the other ratings, guests can still enjoy a variety of delicious cuisines. The location of the resort, with a rating of 8.1, provides a serene and peaceful environment that is perfect for a relaxing getaway. All in all, Promisedland Resort & Lagoon is an excellent choice for those looking for a luxurious and unforgettable stay in Hualien.
8.7
Swimming Pool
4 mentions
Housekeeping
4 mentions
Food & Dining
2 mentions
Breakfast
2 mentions
8.1
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Free airport transfer
Free Wi-Fi in all rooms!
Hot tub
Air conditioning
Pet's Paradise”
The pet room has a special basket for pets, which contains various supplies for pets, such as shower gel, snacks, meal preparation packages, and diapers. The hotel is very thoughtful! The pet bed is comfortable and well-ventilated. My dog likes it very much. There is also a mattress on top, which is warmer. There is a pet park where you can take your pet for a walk, with facilities specifically for pets. The staff are very friendly and you can ask them to drive you anywhere in the park. You can also make a reservation to take your dog on a boat trip on the river. There are two departures in the morning and three in the afternoon. Remember to make a reservation in advance. It is recommended to buy honeycomb cakes as souvenirs, they are delicious. The breakfast is abundant, but the only small drawback is that pets cannot enjoy breakfast together, which is a pity.
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親愛的貴賓早安您好: 很感謝您的肯定與讚賞,關於寵物無法共享餐點這部份我們還在研議優化當中,竭誠歡迎您再度光臨,祝您新年快樂
Great place for vacation”
Although the hotel is old, it is well-maintained! The staff are very enthusiastic and friendly, and there are many facilities and entertainment options, so you can stay inside and play all day without going out.
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Great service and well-maintained grounds”
A great stay with attentive staff
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Great stay in 2023, highly recommend!”
For this price, you can stay at a large resort of this level, and the hotel staff's service, eloquence, and demeanor are all well-trained and natural. Overall, it is very cost-effective! As for the negative reviews online, I think they exaggerate the small flaws too much. Personally, I think those flaws are not significant, otherwise the resort's repeat customer rate would not be high. Therefore, I highly recommend it!
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Greater than expectations! ”
Very nice accommodation, great service! Very nice and patient to kids. Will visit again!
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Very sincere resort!”
Great hotel for New Year's Eve 2021-2022, beautiful environment, well-maintained, thoughtful activities and dining arrangements, a hotel full of sincerity, friendly and kind staff, a great place for vacation and relaxation, all three wishes fulfilled, and comfortable accommodation. Thank you Ideal Earth, and thank you to all hardworking staff.
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amazing place to relax!”
staff was super nice and helpful! activities inside was good enough to stay! I was enjoyed and had so much fun to stay in Promisedland!
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Exceptional”
Staffs are very friendly and accommodating
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High C/P Hotel”
Very good servicr
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Great River cruise ”
The hotel is very nice and has a lot of amenities! I really enjoyed the boat cruise.
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Friendly Environment for Age or Child”
Friendly Environment for Age or Child
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good”
good good good
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Tranquil ”
Lovely setting with an abundance of vegetation and bridges. Really feels like you’re in another country. Staff extremely helpful.
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Great environment”
Big room with relaxing environment!
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Beautiful”
Beautifully maintained grounds. And also great views over the Hualien mountains. Nice breakfast (tip, ask for a table upstairs if downstairs is a little crowded. Not everyone realises that the restaurant has a 2nd floor). Relaxing despite very high occupancy. Great location to experience the scenary around Hualien. However, not close to the city center if that it a priority.
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Just OK, but overpriced”
Pros: The rooms were nice and spacious, and the staff were all very friendly and helpful. The pools were fun and the lifeguards were very diligent in doing their jobs. My young daughter enjoyedswimming, the free boat rides along the lagoon and watching the fish. There is also an indoor playroom for the kids to escape the outside heat. Neutral: the buffet food is mediocre and it's really the only choice for food. It wasn't bad though so I wouldn't call it a con. Cons: All other advertised facilities were dated or not well-maintained. The lakeside bar looks thrown together haphazardly just to say they have a bar. The activities are not well planned. All in all, it's OK for a one night stay if you have young children. But it is in no way a 5-star resort.
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good”
the room is suitable, and child can feel free to enjoy the Swimming pool
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5-Taiwan Star Hotel ”
Yes, 5-Star Hotel for Taiwan, but for the International Level overrated. Stuff in Taiwan is not really trained, like in hotels ior example in Europe. First room was dirty with hair from previous guests in bathroom, but they were fast in transferring us to another room, which was a bit better. Again, this is Taiwan. Originally wanted to go to Bali. 5-Stars there are well deserved.
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Acceptable”
Check in tempo too slow Waste time
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The worst hotel experience I have ever had in my life.”
The worst hotel experience I have ever had in my life. Lots of facilities are broken, hot water shortage during bathing, bad smell in the room...etc. Never come back again.
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