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Exterior view, Pullman Hanoi Hotel in Hanoi
DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, City View - Bed, Pullman Hanoi Hotel in Hanoi
Exterior view, Pullman Hanoi Hotel in Hanoi
Lobby, Pullman Hanoi Hotel in Hanoi
Interior view, Pullman Hanoi Hotel in Hanoi
Swimming pool, Pullman Hanoi Hotel in Hanoi
Swimming pool, Pullman Hanoi Hotel in Hanoi

Removed from saved list

8.0

Excellent

1,152 reviews

1,152 reviews

Housekeeping30
Breakfast24
Food & Dining2
See map
See map

7.7

Very good

Location rating score

Very good location - 1.19 kilometers from city center
Parking
FREE
Popular landmarks
One Pillar Pagoda 670 m
Temple of Literature & National University 700 m
Ho Chi Minh Mausoleum 990 m
Presidential Palace Historical Site 1.2 km
Vietnam Military History Museum 1.2 km
Hoa Lo Prison 1.9 km
St. Joseph's Cathedral 2.1 km
Old Quarter 2.3 km
Vietnamese Women's Museum 2.5 km
Vietnam Museum of Ethnology 3.2 km
Nearby landmarks
British Council 20 m
Vm+ 43 giảng võ 190 m
Vm+ 83 An Trạch 280 m
Tượng đài Lê Nin 290 m
Nhà thi đấu Trịnh Hoài Đức 320 m
Hồ Hào Nam 340 m
Vietnam National Villages For Ethnic Culture And Tourism 420 m
Vm+ 41 Vũ thạnh 450 m
Hapro Cát Linh 470 m
Pet Mart Kim Mã 480 m

Pullman Hanoi Hotel

40 Cat Linh Street (Entrance 61 Giang Vo street), Đống Đa, Hanoi, Vietnam, 10000 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Đống Đa part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

640 meters to One Pillar Pagoda

Check-in [24-hour]

Airport transfer

Excellent breakfast

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay "
Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Fitness center

Spa

Check-in/out [express]

Luggage storage

This property is in high demand!

7 travelers have booked today.

Value for money8.0
Distance to city center3 km
Location rating7.7
Nearest airportNoi Bai International Airport (HAN)
Distance to airport21.2 km

Rooms available at Pullman Hanoi Hotel

Excellent
Room comfort & quality

8.2

EXECUTIVE SUITE, Lounge Access, 1 King Size Bed, Living Room
...
  • Room size: 78 m²/840 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room, 1 King Size Bed, City View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, City View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
SUPERIOR ROOM, 2 Single Size Beds, City View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
DELUXE EXECUTIVE ROOM, Lounge Access, Twin Beds
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
DELUXE ROOM, 1 King Size Bed, City View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe King Room with City View
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Executive Twin Room with Lounge Access
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Deluxe Room with Twin Beds and City View
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Superior Twin Room with City View
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Pullman Hanoi Hotel offers connecting rooms?

Pullman Hanoi Hotel offers connecting rooms for guests who wants to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room info by hovering over "See all room facilities" in the room selection which may be limited to selected numbers of room only.

Does Pullman Hanoi Hotel provide airport transfer?

Pullman Hanoi Hotel provides airport transfer service upon request with an additional charge of 1260000 VND in local currency. To request, check the box on the booking form just before the payment page.

Does Pullman Hanoi Hotel have a swimming pool?

While lounging at Pullman Hanoi Hotel, you can enjoy the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

Does Pullman Hanoi Hotel provide dry cleaning services?

Yes! Pullman Hanoi Hotel features dry cleaning service that is available all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What types of facilities are offered for kids at Pullman Hanoi Hotel?

While on family vacation with your loved ones, your kids can also enjoy the fun in sports and recreation facilities available at Pullman Hanoi Hotel which include children's playground and kids club.

How many rooms does Pullman Hanoi Hotel have?

Pullman Hanoi Hotel has a total of 240 rooms.

What payment cards are accepted at Pullman Hanoi Hotel?

Pullman Hanoi Hotel supports up to 5, with payment card options including Visa, MasterCard, and American Express.

What do local travelers think about Pullman Hanoi Hotel?

Verified local travelers that have stayed at this property have given Pullman Hanoi Hotel an average rating of 8.4. You can look up on more specific customer ratings, and remarks for this property down in the review section.

See map

Explore the neighborhood

What people love about Pullman Hanoi Hotel

  • 10

    Exceptional
    Cleanliness

    "Nice big clean rooms with all modern amenities."

    SANJAY

    |

    July 12, 2023

  • 10

    Exceptional
    Cleanliness

    "Pool is good and clean."

    Ninad

    |

    July 5, 2023

  • 9.6

    Exceptional
    Spaciousness

    "Big room and comfort bed."

    Choon

    |

    July 18, 2022

Overall rating:

8

Excellent
1,152 reviews
Cleanliness
8.3
Facilities
8.0
Location
7.7
Read all reviews >
What travelers say they love:
All good and I really enjoyed the convenient location.
Shahrian from Malaysia
Solo traveler
More about Pullman Hanoi Hotel

More about Pullman Hanoi Hotel

Pullman Hanoi Hotel

Take a good wander and unveil the wonder of Hanoi with a stay at Pullman Hanoi Hotel. Explore the genuine Hanoi that most travelers never see, with a stay at Pullman Hanoi Hotel -- located only 2.3 km from Old Quarter.
At Pullman Hanoi Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Hanoi even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Pullman Hanoi Hotel thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Pullman Hanoi Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at Pullman Hanoi Hotel even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Pullman Hanoi Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
For the ultimate convenience, you can even have groceries delivered to your room at Pullman Hanoi Hotel, with their exclusive service.
Apart from amenities and services, Pullman Hanoi Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Engage in some easy evening fun with other guests with the hotel's ping-pong table, yoga room and tennis court. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience all the sights and local attractions of Hanoi with Pullman Hanoi Hotel as your base. Acquire some cultural knowledge with a day at Vietnam Museum of Ethnology located 3.2 km away, where you can see famous works by local artists.

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Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Breakfast

42 mentions

Housekeeping

33 mentions

Internet

20 mentions

Food & Dining

18 mentions

Languages spoken
  • English
  • French
  • German
  • Korean
  • Swedish
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Hammam
  • Hot tub
  • Light therapy
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Kids safety features
  • Playground
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Interconnecting room(s) available
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Italian
  • Vegetarian
Restaurants on site
La Cheminee
  • Cuisine: Asian, International
  • Menu: Buffet, A-la-carte

Location

40 Cat Linh Street (Entrance 61 Giang Vo street), Đống Đa, Hanoi, Vietnam, 10000
Very good
Location

7.7

Airports
  • Noi Bai International Airport (HAN)
    21.2 km 37 min drive
  • Cat Bi International Airport (HPH)
    95.9 km
Public transportation
  • Hanoi Railway Station
    1.4 km 9 min drive
Hospital or clinic
  • Phòng khám Nhi Khoa Đào Minh Tuấn
    610 m
Shopping
  • Night Market
    2.3 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • One Pillar Pagoda
    670 m
  • Temple of Literature & National University
    700 m
  • Ho Chi Minh Mausoleum
    990 m
  • Presidential Palace Historical Site
    1.2 km
  • Vietnam Military History Museum
    1.2 km
  • Hoa Lo Prison
    1.9 km
  • St. Joseph's Cathedral
    2.1 km
  • Old Quarter
    2.3 km
  • Vietnamese Women's Museum
    2.5 km
  • Vietnam Museum of Ethnology
    3.2 km
Nearby landmarks
  • British Council
    20 m
  • Vm+ 43 giảng võ
    190 m
  • Vm+ 83 An Trạch
    280 m
  • Tượng đài Lê Nin
    290 m
  • Nhà thi đấu Trịnh Hoài Đức
    320 m
  • Hồ Hào Nam
    340 m
  • Vietnam National Villages For Ethnic Culture And Tourism
    420 m
  • Vm+ 41 Vũ thạnh
    450 m
  • Hapro Cát Linh
    470 m
  • Pet Mart Kim Mã
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until00:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee1260000 VND
  • Distance from city center3 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)506000 VND
  • Daily Internet/Wi-Fi fee00 VND
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 240
  • Room voltage242
  • Year property opened1995
  • Most recent renovation2012
Parking
  • Daily parking fee0 VND

Property announcements

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Pullman Hanoi Hotel from real guests

Provided by verified guests of Agoda
8.0
Cleanliness8.3
Facilities8.0
Location7.7
Room comfort and quality8.2
Service8.4
Value for money8.0
High score for Hanoi
Rating
9+ Exceptional (147)
8-9 Excellent (133)
7-8 Very Good (184)
6-7 Good (76)
<6 Below Expectation (82)
Time of the year
Mar - May (176)
Jun - Aug (136)
Sep - Nov (167)
Dec - Feb (143)

Show reviews that mention 

Showing 622 verified guest comments
12345
10.0
Exceptional
Song from Singapore
Group
SUPERIOR ROOM, 2 Single Size Beds, City View
Stayed 5 nights in December 2022

Value for money”

Surprised with the quality of room and food as compared to the price. However, difficult to find food outside except the Highlands Coffee inside.

Reviewed December 12, 2022

See room deals

9.6
Exceptional
Kang from Vietnam
Business traveler
Deluxe King Room with City View
Stayed 1 night in April 2021

Good to stay there”

it is comfortable to stay for meeting & travel... Close to Hoam Kiem & restaurant..

Reviewed April 12, 2021

See room deals

Dear Kang, It is our great pleasure to receive such a positive review of our hotel. We are delighted to know that you had a comfortable stay with us and we do hope to see you back very soon. Kind regards, Nguyen Thi Thanh Binh Front Office Manager

Responded July 01, 2021
Pullman Hanoi Hotel
9.6
Exceptional
Vu from Vietnam
Family with young children
SUPERIOR ROOM, 2 Single Size Beds, City View
Stayed 2 nights in November 2020

Good and convenient location”

The hotel is in good location and it is within 2 km from Ho Chi Minh Mausoleum and Temple of Literature. Service staff is friendly and good money spending.

Reviewed November 09, 2020

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10.0
Exceptional
Vu from Vietnam
Family with young children
Superior Room, 1 King Size Bed, City View
Stayed 2 nights in November 2020

Great Location”

Greate location with friendly staff

Reviewed April 26, 2021

See room deals

Dear Vu, Thank you for your great review of Pullman Hanoi. We truly appreciate your kind feedback and hope to see you again very soon. With best regards, Nguyen Thi Thanh Binh Front Office Manager

Responded July 01, 2021
Pullman Hanoi Hotel
9.2
Exceptional
thien from Vietnam
Business traveler
Superior Room, 1 King Size Bed, City View
Stayed 1 night in January 2020

Exceptional Staff”

This hotel is older but well kept. Nice location. Staff were exceptional. Spoke good English. Went out of their way to help me. Very knowledgeable about the city and local areas. I wanted to mention the name of the concierges that helped me with transportation among other things but forgot to ask their names. Will return to this hotel next time I'm in Ha Noi and will not forget to mention the 2 concierges that helped me on my next review

Reviewed January 07, 2020

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Dear thien, We would like to express our appreciation for your comments regarding your stay at the Pullman Hanoi. It is always our great pleasure to receive positive feedback and I will certainly share your comments with our team. I am sure that this feedback will serve as an enormous encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for the precious time on sharing your experience, and we are looking forward to welcoming you again to Pullman Hanoi in the near future. Sincerely, Nguyen Thi Quynh Trang (Ms) Personal Assistant to General Manager

Responded July 01, 2021
Pullman Hanoi Hotel
10.0
Exceptional
YONG from Malaysia
Business traveler
DELUXE ROOM, 1 King Size Bed, City View
Stayed 3 nights in January 2020

Convenient location”

Old hotel but renovated, convenient locations as town area.

Reviewed January 15, 2020

See room deals

Dear YONG, We would like to express our appreciation for your comments regarding your stay at the Pullman Hanoi. It is always our great pleasure to receive positive feedback and I will certainly share your comments with our team. I am sure that this feedback will serve as an enormous encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for the precious time on sharing your experience, and we are looking forward to welcoming you again to Pullman Hanoi in the near future. Sincerely, Nguyen Thi Quynh Trang (Ms) Personal Assistant to General Manager

Responded July 01, 2021
Pullman Hanoi Hotel
9.6
Exceptional
Choon from Singapore
Couple
Deluxe King Room with City View
Stayed 2 nights in July 2022

Exceptional”

Big room and comfort bed.

Reviewed July 18, 2022

See room deals

9.2
Exceptional
KYUM from South Korea
Business traveler
EXECUTIVE SUITE, Lounge Access, 1 King Size Bed, Living Room
Stayed 2 nights in November 2019

Best Rest in Hanoi”

It was for my biz trip. New facilities and good attitude of workers. Good room condition. but small breakfast. Old and noise circumstance

Reviewed January 14, 2020

See room deals

Dear KYUM, We would like to express our appreciation for your comments regarding your stay at the Pullman Hanoi. It is always our great pleasure to receive positive feedback and I will certainly share your comments with our team. I am sure that this feedback will serve as an enormous encouragement to all of our staff as we strive to continuously improve the quality of our services. Besides, we have shared your feedback regarding our breakfast buffet with our Food & Beverage team for future improvement. It is very crucial for us to receive your opinions so that we will have chance to improve and bring the best quality of service to our valued guests. Thank you again for the precious time on sharing your experience, and we are looking forward to welcoming you again to Pullman Hanoi in the near future. Sincerely, Nguyen Thi Quynh Trang (Ms) Personal Assistant to General Manager

Show more
Pullman Hanoi Hotel
9.2
Exceptional
Hyunhee from South Korea
Couple
DELUXE ROOM, 1 King Size Bed, City View
Stayed 4 nights in December 2019

Thank you!”

Thank you pullman to celebrate wedding anniversary! Nice staff and great room condition. Highly recommend this hotel when you visit Hanoi.

Reviewed January 07, 2020

See room deals

Dear Hyunhee, We would like to express our appreciation for your comments regarding your stay at the Pullman Hanoi. It is always our great pleasure to receive positive feedback and I will certainly share your comments with our team. I am sure that this feedback will serve as an enormous encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for the precious time on sharing your experience, and we are looking forward to welcoming you again to Pullman Hanoi in the near future. Sincerely, Nguyen Thi Quynh Trang (Ms) Personal Assistant to General Manager

Responded July 01, 2021
Pullman Hanoi Hotel
9.2
Exceptional
KYUM from South Korea
Business traveler
DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, City View
Stayed 1 night in November 2019

it was nice”

Nice hotel and good workers in hotel.

Reviewed January 14, 2020

See room deals

Dear KYUM, We would like to express our appreciation for your comments regarding your stay at the Pullman Hanoi. It is always our great pleasure to receive positive feedback and I will certainly share your comments with our team. I am sure that this feedback will serve as an enormous encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for the precious time on sharing your experience, and we are looking forward to welcoming you again to Pullman Hanoi in the near future. Sincerely, Nguyen Thi Quynh Trang (Ms) Personal Assistant to General Manager

Responded July 01, 2021
Pullman Hanoi Hotel
8.4
Excellent
Chin from Malaysia
Business traveler
Superior Room, 1 King Size Bed, City View
Stayed 1 night in October 2022

Room too dark”

the room is too dark. Lighting system not well. Breakfast is delicous and many choice.

Reviewed October 10, 2022

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8.0
Excellent
Vijay from India
Business traveler
SUPERIOR ROOM, 2 Single Size Beds, City View
Stayed 1 night in November 2022

Very good”

This is nice property

Reviewed November 18, 2022

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7.2
Very good
Hirenkumar from India
Family with teens
Deluxe King Room with City View
Stayed 2 nights in November 2022

It is good hotel ”

Old but still good condition. Staff is very friendly. Good food.

Reviewed November 13, 2022

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7.2
Very good
JOAQUIN from United Arab Emirates
Business traveler
SUPERIOR ROOM, 2 Single Size Beds, City View
Stayed 2 nights in November 2022

BUSINESS TRIP ”

Hotel is ok for a business trip to Hanoi

Reviewed December 27, 2022

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6.8
Good
Yu from Hong Kong SAR, China
Couple
Superior Room, 1 King Size Bed, City View
Stayed 1 night in July 2022

Good”

Hotel is a bit old , and I book for a smoking room and confirmed but finally the staff told me the hotel is totally smoke free !

Reviewed July 11, 2022

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6.4
Good
Ang from Singapore
Business traveler
Superior Room, 1 King Size Bed, City View
Stayed 2 nights in December 2022

Pleasant Hotel”

clean, bed is comfy but room light a little dim. Overall is a pleasant stay.

Reviewed December 13, 2022

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7.2
Very good
Peng from Singapore
Business traveler
SUPERIOR ROOM, 2 Single Size Beds, City View
Stayed 3 nights in September 2022

Very good”

Enjoyed my stay!

Reviewed September 18, 2022

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6.4
Good
CHEE from Malaysia
Business traveler
Superior Twin Room with City View
Stayed 2 nights in June 2022

Recent Room Size but Need Refurbishment”

Recent Room Size but Need Refurbishment

Reviewed August 23, 2022

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6.0
Lakshay from India
Couple
SUPERIOR ROOM, 2 Single Size Beds, City View
Stayed 1 night in February 2023

Above average”

Very basic. Doesn’t do justice to so big brand

Reviewed February 04, 2023

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6.0
Nguyen from Vietnam
Couple
Superior Room, 1 King Size Bed, City View
Stayed 1 night in January 2021

Very bad experience with Frontstaff ”

They do not care what you are, never say sorry with customer

Reviewed January 18, 2021

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Dear Nguyen, Thank you for having chosen Pullman Hanoi and our apologies for a late response. I am very sorry to read that you were not satisfied with our services. In order to take appropriate actions to fix the issue, we appreciate if you could share with us more details for our further improvement. Please accept our sincere apologies for any inconveniences you suffered. Kind regards, Pullman Hanoi Team

Responded March 19, 2021
Pullman Hanoi Hotel
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