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Quest Hotel and Conference Center Cebu
Quest Hotel and Conference Center Cebu
Quest Hotel and Conference Center Cebu
Quest Hotel and Conference Center Cebu
Quest Hotel and Conference Center Cebu
Quest Hotel and Conference Center Cebu
Quest Hotel and Conference Center Cebu

Removed from saved list

8.6

Excellent

13,630 reviews

13,630 reviews

Housekeeping363
Breakfast227
Swimming Pool60
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Aquamarine Fitness Gym

90 m

Sun City

220 m

Ratsky

240 m

Ayala Center

280 m

Wineshop

310 m

Popular landmarks
Temple of Leah

1.9 km

Casa Gorordo Museum

2.2 km

Yap Sandiego Ancestral House

2.2 km

Taoist Temple

2.3 km

Colon Street

2.6 km

Closest landmarks
Great White Teeth Dental Clinic

140 m

Ayala Car Parking

160 m

Cebu Holiday Health and Fitness Center

170 m

Affinity Dental

170 m

Citibank

250 m

2021

Quest Hotel and Conference Center Cebu

Archbishop Reyes Avenue, Cebu City, Cebu, Philippines, 6000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cebu City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Cebu

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Eco & Adventure
Canoeing
Workout and Leisure
Fitness center
Mind - Body
Yoga room

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

79 travelers have booked today.

Value for money8.5
Distance to city center0 km
Location rating9.1
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport8.5 km

Rooms available at Quest Hotel and Conference Center Cebu

Excellent
Room comfort & quality

8.5

Premier Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Premier Single Room - Quarantine Only
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Premier Double Room - Quarantine Only
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Junior Suite Room
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Junior Suite
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Deluxe Single Room - Quarantine Only
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Executive Suite
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Executive Suite Double - Leisure Stay
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Premier Single Room - Leisure Stay
...
  • Room size: 25 m²/269 ft²
  • Pool view
  • 2 single beds or 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Quest Hotel and Conference Center Cebu?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Quest Hotel and Conference Center Cebu?

Quest Hotel and Conference Center Cebu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 900 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Quest Hotel and Conference Center Cebu also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Quest Hotel and Conference Center Cebu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Quest Hotel and Conference Center Cebu?

Start your mornings right, with the continental and buffet breakfast options offered at Quest Hotel and Conference Center Cebu. Adults can enjoy breakfast offered with an additional charge of 600 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Quest Hotel and Conference Center Cebu?

Quest Hotel and Conference Center Cebu features an on-site restaurant for your dining convenience. You can pick and choose from a wide array of cuisines including international and asian.

Can special events be hosted at Quest Hotel and Conference Center Cebu?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Quest Hotel and Conference Center Cebu. Audio-visual equipment service is offered to help your event go smoothly.

Can business events be hosted at Quest Hotel and Conference Center Cebu?

On-site venues and convenient event services make Quest Hotel and Conference Center Cebu an ideal choice for hosting meetings. All available venues come in different styles and sizes and can accommodate up to 120 people.

What is the smoking policy at Quest Hotel and Conference Center Cebu?

Quest Hotel and Conference Center Cebu does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Quest Hotel and Conference Center Cebu?

The closest train, metro, or bus station is Cebu North Bus Terminal, 2.4 km away from Quest Hotel and Conference Center Cebu.

What restaurants are nearby Quest Hotel and Conference Center Cebu?

Quest Hotel and Conference Center Cebu’s neighborhood is Cebu City which includes popular restaurants such as Puso Bistro & Bar, Flora Cafe and Grain.

What popular shopping places are close to Quest Hotel and Conference Center Cebu?

Quest Hotel and Conference Center Cebu is located in Cebu City area which features shopping places such as SM Seaside City Cebu, Taboan Market and Robinsons Galleria Cebu.

What are popular attractions near Quest Hotel and Conference Center Cebu?

Quest Hotel and Conference Center Cebu is located in Cebu City area, which is famous for attractions such as Basilica De Sto. Nino, Magellan's Cross and Taoist Temple.

What popular natural sightseeing spots are close to Quest Hotel and Conference Center Cebu?

Quest Hotel and Conference Center Cebu is located within Cebu City, which makes it conveniently close to natural sights including Mountain View Nature s Park, Jumalon Butterfly Sanctuary and Guadalupe Cave.

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Explore the neighborhood

What people love about Quest Hotel and Conference Center Cebu

  • 7.6

    Very good

    "Good in handling guest concerns."

    Jester

    |

    September 23, 2022

  • 10

    Exceptional
    Cleanliness

    "Location, cleanliness, breakfast buffet, staff and facilities are all top notch."

    Yannick

    |

    September 22, 2022

  • 10

    Exceptional
    Staff 

    "This hotel has the best location, friendly staff and wide array of facilities!"

    Arnold

    |

    September 21, 2022

Property ranking|Compared to 1,961 Cebu properties
See all rankings
Room comfort score
8.5/10
Location score
9.1/10
Room size
31 sqm.
Cleanliness score
8.6/10
Better than
98
%
of Cebu properties
Better than
97
%
of Cebu properties
Bigger than
93
%
of Cebu properties
Better than
92
%
of Cebu properties
Overall rating:

8.6

Excellent
13,630 reviews
Cleanliness
8.6
Facilities
8.2
Location
9.1
Read all reviews >
What travelers say they love:
What stood out to me this time was how clean the hotel is.
DAVID from Philippines
Solo traveler
More about Quest Hotel and Conference Center Cebu

More about Quest Hotel and Conference Center Cebu

Quest Hotel and Conference Center Cebu

You'll love the exceptional convenience during your stay at Quest Hotel and Conference Center Cebu, located right in the heart of the city center, with an easy access to everything in Cebu. The true local flavors and culture of Cebu are yours with a stay at Quest Hotel and Conference Center Cebu, located just 2.8 km from the famous Basilica De Sto. Nino.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Quest Hotel and Conference Center Cebu. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Cebu can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Quest Hotel and Conference Center Cebu.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Quest Hotel and Conference Center Cebu are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Quest Hotel and Conference Center Cebu offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Quest Hotel and Conference Center Cebu, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Quest Hotel and Conference Center Cebu has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage. The poolside bar at Quest Hotel and Conference Center Cebu gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

Venture outside Quest Hotel and Conference Center Cebu and explore Cebu during your stay. Your first day during your stay at Quest Hotel and Conference Center Cebu should include a visit to Ayala Center located 270 m away.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 96% of the city's other options.
This accommodation beats more than 98% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Breakfast

515 mentions

Housekeeping

495 mentions

Swimming Pool

381 mentions

Food & Dining

256 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Fitness center
  • Game room
  • Garden
  • Karaoke
  • Massage
  • Spa
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Puso Bistro and Bar

  • Cuisine: Asian, International
  • Menu: Buffet, A-la-carte
Location
Archbishop Reyes Avenue, Cebu City, Cebu, Philippines, 6000
Exceptional
Location

9.1

Airports

  • Mactan-Cebu International Airport (CEB)
    8.5 km 36 min drive
  • Bohol–Panglao International Airport (TAG)
    84.6 km 3.6 hour drive

Public transportation

  • Cebu North Bus Terminal
    2.4 km
  • Cebu South Bus Terminal
    2.6 km

Hospital or clinic

  • Great White Teeth Dental Clinic
    140 m

Shopping

  • SM Seaside City Cebu
    4.8 km

Convenience store

  • 7 Eleven
    1.0 km 5 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Ayala Center
    280 m
  • Temple of Leah
    1.9 km
  • Casa Gorordo Museum
    2.2 km
  • Yap Sandiego Ancestral House
    2.2 km
  • Taoist Temple
    2.3 km
  • Colon Street
    2.6 km
  • Basilica De Sto. Nino
    2.8 km
  • Magellan's Cross
    2.9 km
  • Fort San Pedro
    3.0 km
  • Tops Lookout
    6.7 km

Nearby landmarks

  • Aquamarine Fitness Gym
    90 m
  • Great White Teeth Dental Clinic
    140 m
  • Ayala Car Parking
    160 m
  • Cebu Holiday Health and Fitness Center
    170 m
  • Affinity Dental
    170 m
  • Sun City
    220 m
  • Ratsky
    240 m
  • Citibank
    250 m
  • Golden Peak Hotel Parking area
    270 m
  • Basement 2 Parking
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property requires a refundable security deposit of PHP 1,000 upon check-in.
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
  • Internet usage fees apply in the business center.
  • All special requests for bed type are subject to availability upon arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00
  • Reception open until23:59

Getting around

  • Airport transfer fee900 PHP
  • Distance from city center0 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)600 PHP
  • Daily Internet/Wi-Fi fee0 Php

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 427
  • Room voltage220
  • Year property opened2012
  • Most recent renovation2012

Parking

  • Daily parking fee0 USD
Property announcements

The property only caters to leisure bookings and no longer accept quarantine reservations from both domestic and foreign guests. Please contact the property for further information.

Reviews of Quest Hotel and Conference Center Cebu from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.6
Facilities8.2
Location9.1
Room comfort and quality8.5
Service8.7
Value for money8.5
High score for Cebu
Rating
9+ Exceptional (3,910)
8-9 Excellent (2,275)
7-8 Very Good (2,044)
6-7 Good (626)
<6 Below Expectation (628)
Time of the year
Mar - May (2,294)
Jun - Aug (2,262)
Sep - Nov (2,270)
Dec - Feb (2,657)
All guests (13,630)
All room types
All languages

Show reviews that mention 

Showing 9,483 verified guest comments
12345
10.0
Exceptional
James from United States
Solo traveler
Junior Suite
Stayed 3 nights in April 2019

Nice Hotel”

I enjoyed my three days at the hotel. The staff was very helpful. Check in was very quick. I arrived six hours early, and they were able to check me into my room early. I only had to wait for 90 minutes while the room was cleaned.. The room looked as advertised on the site. The daily breakfast that was included with my room for two was a Php1,200 value. There is also a Quest Condo portion on the upper floors. Some people use the condos as Air BnB. The condos use a different conceraige desk. The breakfast and dinner buffet are both very good. I ate half my meals in the hotel resturant. The room was clean and if anything was needed, the staff took care of it right away. Right near Ayala mall for plenty of shopping and dinning options. I can easily recommend this hotel and I will stay there again.

Reviewed April 11, 2019

See room deals

10.0
Exceptional
Joyce from Philippines
Solo traveler
Deluxe
Stayed 2 nights in December 2020

Excellent ”

I stayed at the hotel during the holidays (Christmas and New Year) because it was impossible to go home for the holidays due to the pandemic. And staying at Quest was absolutely the best way to spend the holidays away from home. Was hesitant to stay in a Hotel with the pandemic going on but as i stepped foot in my room, everything was sanitized and they also provided a hygiene kit so if your hesitant if they really sanitized it or not, you could do it yourself, that was big big plus! The view was amazing; The room is spacious; Wi-fi connection is very strong; Very nice and accomodating staffs. Quest Hotel is indeed Clean and Comfy. My whole stay at the hotel was exceptionally comfortable. The food from their restaurant Pusó is amazingly delicious. Will definitely stay again at Quest. 😊

Reviewed January 23, 2021

See room deals

Dear Joyce, Thank you for staying at Quest Cebu, it was great of you to point out our hotel at its best. We are so happy to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Looking forward to see you back in your future travels and stay here in Quest Cebu. Best regards, Quest Management

Responded March 04, 2021
Quest Hotel and Conference Center Cebu
10.0
Exceptional
David
Couple
Deluxe Single Room - Leisure Stay
Stayed 1 night in September 2019

Our Home in Cebu”

We went to Cebu for a weekend getaway. We decided to stay here since this is strategically located next to Ayala Center. Check-in was great and we did not notice that we booked it online with free breakfast for 1 person only. Front desk people were really nice and they gave us a discount for the 2nd person. Our room was really clean. Yes, we got a comfortable here. What a great sleep we got on that bed. Plus, WiFi connection was really fast. This hotel has a pool and gym. They also have a restaurant inside where we had our breakfast. Will definitely come back and recommend this to anyone who's planning to visit Cebu City.

Reviewed September 24, 2019

See room deals

Dear David, Thank you for staying at Quest Cebu and for highlighting our great location, our staff, pool, our wide buffet selection, and the room. It was great of you to point out our hotel at its best. We passed on your excellent review to the team and everyone is happy to hear that you enjoyed your stay. And we're looking forward to see you back in your future travels and stay here in Quest Cebu. Thank you Quest Management

Responded September 27, 2019
Quest Hotel and Conference Center Cebu
10.0
Exceptional
Milanova from United States
Solo traveler
Junior Suite Room
Stayed 1 night in May 2021

Worth it !! ”

I arrived in Cebu on May 1,2021. I decided to pre-book a junior suite because I get claustrophobic in small spaces. This suite is definitely big enough for my needs. The bedroom is separate from the living room which I love. There’s television in each room. It is very clean. The staff is very helpful. The 9th floor is quiet. Pancit was delicious. The fruit salad needed a bit more sweetness. Breakfast today was huge! They have more than one breakfast options too. They also allow food delivery from outside unlike in other hotels. Of course it could’ve been cheaper but of course, you get what you pay for. Highly recommend!

Reviewed May 02, 2021

See room deals

Dear Milanova, Thank you for your five-star rating! We are glad you had an excellent stay with us. We always do our best in ensuring that our guests will have a heartwarming experience, making you feel right at home during every visit. We look forward to having you again soon. Best Regards, Quest Management

Responded June 16, 2021
Quest Hotel and Conference Center Cebu
10.0
Exceptional
Shawn from United States
Couple
Deluxe
Stayed 3 nights in December 2019

Very good stay, exceptional service and value.”

The hotel is probably the best hotel in Cebu. Right when you enter the hotel, you are greeted and feel extremely safe because of the security that exists at the front entrance. The hotel is very clean and comfortable, perfect for a couple's getaway. The food is delicious and every one of the staff is there to help and assist with any questions or issues that may happen during the stay. Massages are very good, professional, and affordable as well.

Reviewed January 02, 2020

See room deals

Thank you for staying at Quest Cebu. It was great of you to point out our hotel at its best. Our hotel aims to provide a truly unique, clean & comfy experience, and we are thrilled that we were able to exceed your expectations. Looking forward to see you back in your future travels and stay here in Quest Cebu.

Responded February 16, 2020
Quest Hotel and Conference Center Cebu
10.0
Exceptional
Valentino from Philippines
Couple
Premier Deluxe
Stayed 1 night in November 2020

AMAZING STAY!!!”

Our stay at Quest was amazing. right from the day before when i went there to have some special decorations be set up in our room, which they willingly accepted, down to our check which was the fastest checkout i've ever experienced. We had some trouble with our AC in our first room which they resolved right away by transferring us to another room. All our queries were answered right away. They even called us to check if we were gonna have our breakfast at the restaurant for a breakfast buffet (only every weekends) or if we would rather have our breakfast in our room via room service. It was indeed a great stay made possible by amazing staff who treated us like we were royalty. There's really nothing bad i can say about our stay and i only wish i got the names of their reception staff to give them a shout out. As well as their reservations officer, Gwendolyn, was very prompt in replying to my emails. THANK YOU! Tips next time I stay, I remember ur faces :)

Reviewed November 16, 2020

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Dear Valentino, Thank you for the excellent rating and for taking the time to share a heartwarming review! We are delighted to hear you had an amazing stay with us. We do our best in ensuring our guests have a worry-free and meaningful experience. Your positive remarks and great appreciation of our service keeps us going. We look forward to having you with us again soon for another cool, clean, and comfy stay. Best Regards, Quest Management

Responded November 19, 2020
Quest Hotel and Conference Center Cebu
10.0
Exceptional
Christopher from Australia
Solo traveler
Junior Suite
Stayed 8 nights in December 2019

Great hotel, great staff”

The hotel is great, nice room and very clean. The staff are something special, take the time to talk to them as they will bend over backwards to help you. The breakfast is a great selection but very crowded at times. Overall this place is a great place to stay, the need to do what ever they can to keep their staff as they are the key to this hotel.

Reviewed December 14, 2019

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Thank you for staying at Quest Cebu. It was great of you to point out our hotel at its best. Our hotel aims to provide a truly unique, clean & comfy experience, and we are thrilled that we were able to exceed your expectations. Looking forward to see you back in your future travels and stay here in Quest Cebu.

Responded February 16, 2020
Quest Hotel and Conference Center Cebu
10.0
Exceptional
Nitty from Singapore
Couple
Deluxe
Stayed 10 nights in January 2019

Great Location ”

This hotel location in right in the center of Cebu City so most places are nearby. Ayala Mall is less than a 5min walk away so it’s very convenient. The breakfast buffet is one of the best I’ve ever experienced. Staff were very nice and efficient. My only minor complain would be that we had a leaking air conditioner but they would always clean it up in the morning.

Reviewed January 17, 2019

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10.0
Exceptional
Ernestine from Philippines
Family with teens
Deluxe
Stayed 2 nights in June 2022

One of the best Hotel in Cebu! 🙌”

Our two-night stay was absolutely wonderful! I appreciate how accommodating the staff was, how clean the hotel is, and there is no need to worry about where and what to eat because there are many restaurants and shopping centers nearby. It was a smooth trip! 🙌

Reviewed June 26, 2022

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Dear Ernestine, Thank you for staying at Quest Cebu and for highlighting our great location and our very friendly yet helpful staff. It was great of you to point out our hotel at its best. We passed on your excellent review to the team and everyone is happy to hear that you enjoyed your stay. And we're looking forward to see you back in your future travels and stay here in Quest Cebu. Best Regards, Quest Management

Responded July 03, 2022
Quest Hotel and Conference Center Cebu
10.0
Exceptional
Craig from Australia
Family with teens
Deluxe
Stayed 5 nights in June 2022

A Great Place to Stay”

I have often stayed here in the past. Still a best selection with incredible staff, good security, excellent service and the best food buffet in Cebu, although somewhat expensive. Close to Ayala Mall by foot. All the staff went out of my way to assist me, the Concierge even repaired my travel case. Special hooray for "Carlos" at Reception for doing everything to assist after my minor booking mistake. Highly recommended, and i have stayed at all of them. Thank you Quest, see you again soon.

Reviewed June 13, 2022

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Dear Craig, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, Quest Management

Responded June 24, 2022
Quest Hotel and Conference Center Cebu
9.6
Exceptional
Ma from Philippines
Couple
Deluxe
Stayed 2 nights in October 2019

Our 2nd Stay. Convenient Location. Helpful staff”

this is our 2nd stay here and the experience is just as good as the first. It has a convenient location as it is just opposite ayala center. Staff are friendly and helpful. Breakfast is good as always - they provide discount for inhouse guests. You can also request to cook danggit and pusit for you. Hotel is clean as well. But there are areas that needs to be improve: 1. Check in process - just like our 1st stay, it took atleast 20 mins to check you in - included here is the time you need to queue. Understand that they need to input guests info but this can be done later or have another team/person to do it. Also, provide the access card/key during checkin process as well. If this is not possible, have a separate lane dedicated for key pickup only. 2. Furnitures/fixtures - not necessarily needs upgrading but maybe better maintenance. 3. Glass windows - needs serious cleaning.

Reviewed October 31, 2019

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Dear Ma, Thank you for staying at Quest Cebu, it was great of you to point out our hotel at its best. Appreciation from our guests goes a long way in encouraging our staff to continue striving for excellence in customer service. Your generous compliments are truly delightful and have been shared to our team. In regards with your concern,we already called the attention of the concerned department to make sure that we were able to maintain and improve upon the service that we provide to our valued guest like you.We look forward to seeing you on your next trip to Cebu! Sincerely yours, Quest Cebu Management

Responded November 01, 2019
Quest Hotel and Conference Center Cebu
10.0
Exceptional
Franklin from Philippines
Couple
Deluxe
Stayed 1 night in January 2021

Great stay at Quest hotel!”

Our stay at quest hotel was great! The room was very clean and has a very aesthetically pleasing aura that makes you want to stay longer the only cons that I see here is they were not able to provide disposable slippers but nonetheless its a 5 start rating for me

Reviewed January 17, 2021

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Dear Franklin, Thank you for staying Quest Cebu and for taking the time to write a review. We're glad to hear that you enjoyed your stay. We are, however, sorry to hear your concern with our amenities. We do have bedroom slippers and we can definitely provide our guests upon request, same with additional amenities. Our Housekeeping will be more than willing to assist and provide your request. And, we wish you would have let us know of your concerns while your stay, we would have done everything we can to ensure a more comfortable stay. Thus, we hope for the opportunity of another visit soon. We look forward to welcoming you back to Quest Hotel. Best Regards, Quest Management

Responded March 04, 2021
Quest Hotel and Conference Center Cebu
10.0
Exceptional
Antonette from Philippines
Group
Deluxe
Stayed 2 nights in November 2019

Good location with great value of money”

Quest is located a quiet neighborhood and is very near the Ayala Center. The rooms are clean and the facilities provides the necessities so you don’t need to bring your soap, shampoo and toothbrush. The reception is nice and the staff are nice too.

Reviewed November 04, 2019

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Dear Antonette, Thank you for staying at Quest Cebu. It is always a pleasure to have you as our guest. We do hope you will return to Quest Cebu and allow us to provide you another marvelous stay. Sincerely yours, Quest Cebu Management

Responded November 06, 2019
Quest Hotel and Conference Center Cebu
10.0
Exceptional
Coreen from Philippines
Couple
Deluxe
Stayed 1 night in January 2021

Superb Stay, Cake on Birthday! ”

We did have a very wonderful stay at Quest. There were extra measures implemented but still hassle free. It was my partner's birthday when we stayed and they gave a surpise birthday cake. The cheesecake was delicious, we're delighted. We were also upgraded to the 7th floor room near the pool for free! Breakfast was also exceptional with various selection. Thank you Quest. We'll definitely book again.

Reviewed January 14, 2021

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Dear Coreen, Thank you for staying at Quest Cebu, it was great of you to point out our hotel at its best. We are so happy to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Looking forward to see you back in your future travels and stay here in Quest Cebu. Best Regards, Quest Management

Responded March 04, 2021
Quest Hotel and Conference Center Cebu
10.0
Exceptional
Aimee from United States
Group
Deluxe
Stayed 1 night in September 2019

Great Hotel! Why have I never been here before?”

Great hotel in the city close to the Ayala Mall. Amenities were nice. The pool looked amazing, although a shame we didn't get to use it. The buffet breakfast was HUGE! And the staff were awesome. However, what is up with the weird airport like security? That was the only thing that felt not-so-warm when being welcomed to a nice hotel. Otherwise, 5-star.

Reviewed September 28, 2019

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Dear Aimee, Thank you for staying at Quest Cebu, it was great of you to point out our hotel at its best. Appreciation from our guests goes a long way in encouraging our staff to continue striving for excellence in customer service. Your generous compliments are truly delightful and have been shared to our team. Though you find our security strict same like the airport,we are happy to learn about it as your safety in the hotel is our utmost priority. We look forward to seeing you on your next trip to Cebu! Sincerely yours, Quest Cebu Management

Responded October 12, 2019
Quest Hotel and Conference Center Cebu
10.0
Exceptional
Gail from United Kingdom
Family with teens
Junior Suite
Stayed 2 nights in June 2019

Lovely clean hotel”

We like staying here as its so accessible to the ayala shopping malls and there is public transport opposite. Staff are very friendly and the room is spacious and clean. We always book the suite room as its so comfortable. The Nespresso coffee machine is a bonus!

Reviewed July 02, 2019

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Dear Gail, Thank you for staying at Quest Cebu and for highlighting our location. We appreciate your observations and thank you for specifically mentioning the room category, which enabled us to address your concerns promptly.Our hotel aims to provide a truly unique experience, and we are thrilled that we you find some of our services up to your expectation. Sincerely yours, Quest Cebu Management

Responded July 19, 2019
Quest Hotel and Conference Center Cebu
10.0
Exceptional
Nicolette from Netherlands
Solo traveler
Deluxe
Stayed 1 night in March 2020

Fantastisch”

Great hotel, great pool, Nice People, very clean, good restaurant. Only thing is that they accept european men to take young asian girls to the pool/hotel. We did not have a problem with that, but they swim with the People who are there with kids.

Reviewed March 11, 2020

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Dear Nicolette, Thank you for choosing Quest Hotel during your stay in Cebu City. We are glad to hear you were delighted with our facilities, services, and dining options. Rest assured that our swimming facilities and poolside area are carefully monitored by our lifeguard and security staff to ensure the safety and comfort of all our guests at all times. We look forward to seeing you again on your next travel.

Responded March 30, 2020
Quest Hotel and Conference Center Cebu
10.0
Exceptional
William from United States
Couple
Deluxe
Stayed 8 nights in August 2019

Great place to stay in the heart of Cebu City!”

This is an awesome hotel within walking distance to great shopping, transportation and cultural sites. The staff from doormen, security, front desk and kitchen/housekeeping support staff regularly go out of their way to provide us customers with a quality vacation experience. Quest is always among my top two hotels to stay in whenever I’m on Cebu!

Reviewed August 15, 2019

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Dear William, Thank you for staying at Quest Cebu and for highlighting our location. We appreciate your observations. Appreciation from our guests goes a long way in encouraging our staff to continue striving for excellence in customer service. Your generous compliments are truly delightful and have been shared to our team. We look forward to seeing you on your next trip to Cebu! Sincerely yours, Quest Cebu Management

Responded August 23, 2019
Quest Hotel and Conference Center Cebu
10.0
Exceptional
Gina from United States
Family with teens
Deluxe
Stayed 1 night in June 2019

Clean and luxurious ”

The room and bathroom were clean, comfortable, and very well maintained with lots of great amenities. The staff were consistently kind and caring and made our vacation even more pleasant. Will stay again on our next trip to Cebu!

Reviewed June 22, 2019

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Thank you for staying at Quest Cebu and for highlighting our rooms and our friendly staff. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We passed on your excellent review to the team and everyone is happy to hear that you enjoyed your stay. Looking forward to see you back in your future travels and stay here in Quest Cebu.

Responded June 24, 2019
Quest Hotel and Conference Center Cebu
10.0
Exceptional
Sandy from Philippines
Family with young children
Deluxe
Stayed 1 night in January 2021

Amazing Service!!!”

We had a great time. Everything was perfect during our stay!!! What I love the most was the impeccable service during breakfast wherein all the food servers and waiters were very keen to our needs. They also intereact with customers which made us feel at home. Keep up the good work, Quest!!! You

Reviewed January 16, 2021

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Dear Sandy, Thank you for staying at Quest Cebu, it was great of you to point out our hotel at its best. We are so happy to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Looking forward to see you back in your future travels and stay here in Quest Cebu. Best Regards, Quest Management

Responded March 04, 2021
Quest Hotel and Conference Center Cebu
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