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Exterior view, Raffles Grand Hotel d'Angkor in Siem Reap
Raffles Grand Hotel d'Angkor
Lobby, Raffles Grand Hotel d'Angkor in Siem Reap
Lobby, Raffles Grand Hotel d'Angkor in Siem Reap
Swimming pool, Raffles Grand Hotel d'Angkor in Siem Reap
Swimming pool, Raffles Grand Hotel d'Angkor in Siem Reap
Raffles Grand Hotel d'Angkor

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334 reviews

334 reviews

Swimming Pool3
See map
See map



Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
T Galleria Angkor
130 m
Angkor National Museum
140 m
Viti's Tuk Tuk & Car Driver
150 m
Royal Independence Garden
220 m
Royal Garden
250 m
Popular landmarks
Pub Street
710 m
ANM Khmer Market
1.4 km
War Museum Cambodia
4.0 km
Angkor Wat
5.3 km
Angkor Thom
8.3 km
Closest landmarks
Khmer kickboxing ?
190 m
Tourist Information Office
330 m
Tourism Information
340 m
The Heritage Walk
390 m
Royal Residence
400 m

Raffles Grand Hotel d'Angkor

1 Vithei Charles de Gaulle, Khum Svay Dangkum, Siem Reap Central Area, Siem Reap, Cambodia, 17252 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Siem Reap Central Area, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Angkor Wat. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.


Hygiene Plus

Sparkling clean

Inside city center

Check-in [24-hour]

Excellent room comfort & quality

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking


Swimming pool [outdoor]

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Siem Reap every 4 minutes on
Value for money8.3
Distance to city center1km
Location rating9.1
Nearest airportSiem Reap International Airport (REP)
Distance to airport6.8 km

Rooms available at Raffles Grand Hotel d'Angkor

Room comfort & quality


Personality Junior Suite King Bed
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Raffles Suite King
  • Room size: 72 m²/775 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Landmark Room Twin
  • Room size: 36 m²/388 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Landmark Room Pool View King
  • Room size: 36 m²/388 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
State Room Pool View Twin
  • Room size: 32 m²/344 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
State Room Twin Beds
  • Room size: 32 m²/344 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
State Room King Bed
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
State Room Pool View King
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Colonial Suite King
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Landmark Room Pool View Twin
  • Room size: 36 m²/388 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Raffles Grand Hotel d'Angkor have bars on the premises?

Experience your holiday getaway the greatest way possible with Raffles Grand Hotel d'Angkor's bar and poolside bar accessible right in front of your doorstep for whenever you need a sip or two.

Does Raffles Grand Hotel d'Angkor have a swimming pool?

While relaxing at Raffles Grand Hotel d'Angkor, you can indulge in the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.

What kind of non-water sports and outdoor activities are accessible at Raffles Grand Hotel d'Angkor?

Raffles Grand Hotel d'Angkor features a wide selection of non-water sport and outdoor activities such as tennis courts, golf course (within 3 km), and bicycle rental for guests to take pleasure in while remaining here.

Does Raffles Grand Hotel d'Angkor provide dry cleaning services?

Yes! Raffles Grand Hotel d'Angkor provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

What points of interest are near by Raffles Grand Hotel d'Angkor that are in walking range?

While residing at Raffles Grand Hotel d'Angkor, start off your holiday by exploring the nearest attractions that are within walking distance to the property which include T Galleria Angkor, Angkor National Museum, and Viti's Tuk Tuk & Car Driver.

When was Raffles Grand Hotel d'Angkor built?

Raffles Grand Hotel d'Angkor was built in 1932.

How many floors does Raffles Grand Hotel d'Angkor have?

Raffles Grand Hotel d'Angkor has a total of 4 floors.

How many rooms does Raffles Grand Hotel d'Angkor have?

Raffles Grand Hotel d'Angkor has a total of 119 rooms.

What is the typical rating that verified Families with older children have given to Raffles Grand Hotel d'Angkor?

Verified families with older children that have stayed at this property have given Raffles Grand Hotel d'Angkor an average rating of 8.9. You can search for more comprehensive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Raffles Grand Hotel d'Angkor?

The nearest train, metro, or bus station is Chong Kov Sou​​ Bus Station, 3087.28 m away from Raffles Grand Hotel d'Angkor.

What dining places are close by Raffles Grand Hotel d'Angkor?

Raffles Grand Hotel d'Angkor’s local neighborhood is Siem Reap Central Area which comprises of popular restaurants such as Jones The Grocer, Tuk Tuk Pizza, and Marum.

Can business events be hosted at Raffles Grand Hotel d'Angkor?

On-site venues and accessible event services make Raffles Grand Hotel d'Angkor an excellent option for organizing conferences and meetings.

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Explore the neighborhood

What people love about Raffles Grand Hotel d'Angkor

  • 9.6


    "Cleanliness is also very good."



    January 24, 2023

  • 9.2


    "We celebrated our wedding anniversary and were given a bouquet of flowers and later in the evening a special cake was brought to our room."



    February 21, 2023

  • 10


    "The hotel is stunning and the service team exemplary."



    January 28, 2020

Overall rating:


334 reviews
Read all reviews >
More about Raffles Grand Hotel d'Angkor

More about Raffles Grand Hotel d'Angkor

Raffles Grand Hotel d'Angkor

Raffles Grand Hotel d'Angkor is the perfect choice for travelers who want to take in the sights and sounds of Siem Reap. Experience an urban escape in Siem Reap with a stay at Raffles Grand Hotel d'Angkor, with its exceptional location right in the city center.
Raffles Grand Hotel d'Angkor offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Siem Reap. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Raffles Grand Hotel d'Angkor is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Raffles Grand Hotel d'Angkor include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a coffee or tea maker, bottled water, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.

Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Raffles Grand Hotel d'Angkor. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Raffles Grand Hotel d'Angkor offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun without traveling far, by taking advantage of the yoga room and tennis court at Raffles Grand Hotel d'Angkor. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.

Around the property

Take advantage of the opportunity to explore Siem Reap while in the city. An afternoon of browsing the works at Angkor National Museum located 140 m away can familiarize you with the local art scene.

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Amenities and facilities



Most talked about facilities

Swimming Pool

21 mentions


15 mentions

Food & Dining

9 mentions


3 mentions

Languages spoken
  • English
  • French
  • Khmer
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Horseback riding
  • Hot tub
  • Massage
  • Mini golf course
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Exterior corridor
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window


1 Vithei Charles de Gaulle, Khum Svay Dangkum, Siem Reap Central Area, Siem Reap, Cambodia, 17252


  • Siem Reap International Airport (REP)
    6.8 km 25 min drive
  • Battambang Airport (BBM)
    75.3 km
Public transportation
  • Chong Kov Sou​​ Bus Station
    3.1 km
Hospital or clinic
  • Angkor Dental Association
    420 m
  • ANM Khmer Market
    1.4 km
Convenience store
  • New Apsara Market and Guest House
    640 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Angkor National Museum
    140 m
  • Pub Street
    710 m
  • ANM Khmer Market
    1.4 km
  • War Museum Cambodia
    4.0 km
  • Angkor Wat
    5.3 km
  • Angkor Thom
    8.3 km
  • Bayon Temple
    8.3 km
  • Ta Prohm
    8.4 km
  • Preah Khan
    10.8 km
  • Cambodia Landmine Museum
    21.5 km
Nearby landmarks
  • T Galleria Angkor
    130 m
  • Angkor National Museum
    140 m
  • Viti's Tuk Tuk & Car Driver
    150 m
  • Khmer kickboxing ?
    190 m
  • Royal Independence Garden
    220 m
  • Royal Garden
    250 m
  • Tourist Information Office
    330 m
  • Khmer Ceramics Centre
    330 m
  • Angkor Shopping Centre
    340 m
  • Angkor Shopping Center
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee55 USD
  • Distance from city center1km
  • Travel time to airport (minutes)15
  • Breakfast charge (unless included in room price)36 USD
  • Daily Internet/Wi-Fi fee0 USD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors4
  • Number of restaurants3
  • Number of rooms 119
  • Room voltage220
  • Year property opened1932
  • Most recent renovation2019
  • Daily parking fee0 USD

Property announcements

Please note that a compulsory New Years Eve Gala Dinner surcharge is applicable for guests staying on 31st of December.

Reviews of Raffles Grand Hotel d'Angkor from real guests

Provided by verified guests of Agoda
Room comfort and quality9.3
Value for money8.3
High score for Siem Reap
9+ Exceptional (137)
8-9 Excellent (47)
7-8 Very Good (28)
6-7 Good (8)
<6 Below Expectation (10)
Time of the year
Mar - May (55)
Jun - Aug (63)
Sep - Nov (49)
Dec - Feb (63)

Show reviews that mention 

Showing 230 verified guest comments
Keith from United States
Family with teens
Stayed 5 nights in January 2010

Old World Charm with Impeccable Service”

From being greeted by name on arrival, handed a welcome drink and offered an upgrade to make our stay more comfortable; the attention to detail in the service provided at Raffles Grand could not be beat.
While the rooms are furnished with an eye to old world charm some of the features lean towards shabby. The room furnishings and entertainment options could be improved. The entertainers and buffet food offered at the Apsara dance event lacked quality.

If you want to soak up the colonial ambience of Siem Reap the Raffles Grand Hotel is the place for you. The hotel is surrounded by gardens and away from the hustle and bustle of town. However the 10 - 15 minute walk along the river bank adjacent to the hotel is a pleasant way to get to Pub Street for a night out. The hotel bars and restaurants have catered to the likes of Jacqueline Kennedy, Charlie Chaplin and Somerset Maugham. The wooden floors, high ceilings, fans and period decor harken back to the colonial days in Cambodia. You can enjoy cocktails in the lower ground Elephant bar, looking out over the pool from the Conservatory or sitting beside the pool at the Apsara terrace. The pool is 35 metres in length and surrounded by flowering frangipani trees and fragrant flower beds. We even saw one of the hotel's chefs picking herbs and flowers for dinner. It is definitely a spot to recharge from the exertion of touring temples. Unfortunately ambience comes with a price and dining at the hotel can eat away at your budget. It is definitely worth booking a room rate that includes breakfast and taking advantage of the sumptuous buffet with bubbly included. For other meals you are probably better off going into town and enjoying the cheaper local and international fare available there. The Apsara dance evening is expensive and the dancers and food lacked quality. Given advance warning we would have skipped this event at the hotel and looked for a cheaper option elsewhere. We thoroughly enjoyed the hotel because we wanted to immerse ourselves in the history of Cambodia and the Raffles Grand Hotel offers another way to experience Cambodia's past. The staff were attentive to our every need. The service was flawless. The rooms were comfortable. With some schedule planning to avoid mealtimes at the hotel, it is possible to have the perfect stay for enjoying Siem Reap and the Angkor temple complex.

Reviewed January 23, 2010

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Madeline from Canada
Stayed 3 nights in August 2009

One of the great hotel experiences.”

The the rooms were extraordinarily welcoming, comforting, relaxing. The service was excellent in all respects, especially those cold towels when we came in from visiting the temples. The staff was universally charming, attentive, after our arrival always knew our names - big smiles always upon greetings. The Cambodian people in general were lovely people, and the Raffles' hotel staff excelled in that area.
There were no weaknesses really - the air conditioning system was difficult to figure out and I had to call in for help one evening (it seemed to be going up in temperature rather than down). It was fixed and all was well.

The Raffles Hotels are renowned the world over for their service and comfort, quiet elegance, and the Grand Hotel d'Angkor in Siem Reap lives up to that reputation with ease. Siem Reap is a special place - more special than most because of the temple ruins and the liveliness of the town itself. I sensed from the Raffles' staff a sense of pride in their work, the hotel, and especially in their country, which has seen such distress in the past. It is a subtle thing, but a lovely quality and perhaps it is this which stays in my mind as much as anything.

Reviewed August 24, 2009

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Joseph from United States
Family with teens
Stayed 3 nights in August 2009

Felt Like Royalty at Raffles Grand d'Angkor”

Terrific location, friendly staff, classic "Grand Hotel" experience in the Raffles tradition. Plus, you can drink the water.

I couldn't have been more pleased with my 3-night stay at the Raffles Grand Hotel d'Angkor. I felt like a member of the familly from the moment I walked through front door. The staff was gracious and attentive without being the slightest bit patronizing. The Concierge services were outstanding, arranging two days of touring of the historical sites around Siem Reap, with only minimal advance notice. Our favorite hotel during a three week tour of Southeast Asia.

Reviewed August 22, 2009

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John from United Kingdom
Stayed 2 nights in September 2011

Amazing experiences and service”

Great hotel with fabulous service

Excellent stay at the Raffles Grand D'Angkor. The hotel and staff made the experience and time in Siem Reap and Angkor a memorable one. The hotel rooms are excellent with nice balconies and views of the pool area. The hotel restaurants are 5 star, especially the breakfasts! Great place with outstanding service.

Reviewed October 01, 2011

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Maria from Philippines
Stayed 3 nights in April 2009

Old World Charm”

Great location, pristine, spacious rooms, complete bathroom amenities. Cafe d'Angkor (for breakfast) was outstanding. Service with a smile all throughout. Raffles is known for its old world charm, ie, very colonial vibe, and this one is no exception. If you wish to re-live days gone by in style, this is the place.
Hard to come up with negative things, but the one thing we talked about with the hotel is the "towel" issue. They replaced our bath towels after each shower, even if we hung our towels on the racks. It was wonderful to use fresh towels each time, but on the hottest day of our trip, we showered 4 times that day and our towels were replaced 4 times! Luxury, sure, but not very environmentally friendly.

Raffles Grand Hotel d'Angkor provided such a cooling respite from the insane April heat (peak of 40 degrees during our 4 day stay)- from the refreshing cold towels, to the wonderful welcome juice drink, to the comfortable lounge chairs with a sweeping view of the massive hotel pool and grounds, and the spacious rooms with their own private balconies, this grand old lady charmed us to no end. The staff greeted us warmly each time they saw us, calling us by our names (we would take mini breaks from our temple tours to shower and freshen up at the hotel and each time they would inquire how our trip went, ask if we need anything) and making us feel like we were returning home each time. The breakfast buffet was phenomenal - an amazing, top quality spread that has something for everyone; the best eggs benedict made upon request, a super pancake/waffle/eggs station, the crispiest bacon we've ever had anywhere, plenty of delicious bakery items, fresh juices, a modest but very good selection of "spa cuisine" items, cold cuts, Asian noodles and porridge, cheeses, fresh fruits and cereals... and oh, champagne! Elephant bar was a cozy spot in the basement of the hotel, with a pool table off to one side. It is far from trendy, but the friendly and accommodating bar staff made up for it. It became our meeting place before we went out for our evening meals as the cocktails were expertly prepared. Concierge service was very good, service throughout the hotel was excellent, and every need was anticipated and met even before we knew we wanted it. We were spoiled! Airport pick-up was prompt, and the cold water bottles were most welcome. The hotel shops had amazing products on sale, and if you don't like haggling in the old market, pick up your souvenir items from the gift shop (the pepper cookies were delicious and the silver, scarves and spices were all wonderfully received presents). Lotus Arts de Vivre sold jewelry and high-end handcrafted products.

Reviewed May 03, 2009

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Hee from Malaysia
Landmark Room King Bed Garden View
Stayed 3 nights in January 2017

Wonderful Place”

A colonial style hotel with modern conveniences and excellent service. The staff was professional, courteous, discreet and friendly. They helped organise transport, tours and guides and it all ran with military precision! We had a great time and we would recommend the hotel to anyone looking for an oasis in Siem Reap. Thank you to everyone at Raffles Grand Hotel for making our stay memorable.

Reviewed January 17, 2017

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Elaine from United States
Stayed 5 nights in February 2013

Beautiful hotel lovingly restored”

Fantastic super-large pool, great spa, 5-star service in every respect

We loved staying at this hotel during our 5-day stay in Siem Reap. The hotel is conveniently located with regard to the Angkor Archeological Park, next door to the museum, and a short tuk-tuk drive to the center of town. The hotel itself is beautifully restored and the service is top-notch: Within 2 days everyone, including the hotel assistants who operate the elevator and waiters, know your name. The front desk and management bent over backwards to make sure our trip was memorable. I made a last minute reservation for my daughter in the new wing because I was unable to get a second Landmark Room. Upon our arrival, management informed us that they had upgraded my daughter's room from the new wing to a Landmark Room adjacent to the room reserved previously for my sister and myself because they didn't want to split up a family. Guests are greeted at the front door by an employee holding a silver tray stacked with ice-cold washcloths (I didn't know what the term "hot" meant until spending the morning touring temples). The hotel has a nice gift shop + various independent shops in an attached shopping arcade. We would definitely stay here again.

Reviewed March 02, 2013

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richard from New Zealand
Business traveler
Stayed 5 nights in October 2009

Raffles Siem Reap”

beautiful building - fantastic staff
Buffet breakfast wasn't the best - was a bit disappointed there was very little Khmer food served round the pool - some lovely amok fish salad or cucumber salad would be a great addition

We went from Raffles Beijing to Raffles Siem Reap. It is really so hard to beat the ambience of Raffles older style hotels. It can't be replicated. The Cambodian Staff were just amazing - so genuinely friendly and eager to please - best smiles in the world. The pool area and spa are also very lovely.

Reviewed November 03, 2009

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Natalie from United Kingdom
Stayed 3 nights in March 2015

Simply Stunning ”

Heritage, Service and Ambiance

What can I say? Our stay at Raffles was perfect in every way, going beyond the call of duty to make our trip a memorable and delightful occasion. Raffles has charm transporting you to another time and place in history. Service was impeccable, food delicious, facilities five star. A great place to relax away from the heat of the town but close enough to explore Siem Reap and the majestic Angkor Temples.

Reviewed September 01, 2015

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Jamie from Australia
Stayed 1 night in April 2018

Magnificent hotel”

Staff were extremely helpful & everything was 5 star all the way. We only had one night & arrived early morning (0830) & they organised a car (BMW) with driver from the hotel & an official tour guide ready to take us half an hour after arriving & they had our room ready even though official check in time is not until 1400. We were able to see Angkor Wat and two other temples comfortably within the one day. It was fantastic. Car with driver USD$131 & tour guide USD$50 all added to the hotel bill. There are cheaper ways to see Siem Reap but with the time limit we had, this was perfect & very affordable.

Reviewed April 04, 2018

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Clarke from United States
Stayed 3 nights in February 2012

old world charm and elegance”

lovely hotel, large rooms, amazing standard of service

we stayed at the raffles grand hotel d'angkor for 3 nights. the hotel is even more amazing than the reviews. when you walk into the lobby, you are immediately greeted by hotel staff and feel completely pampered! everthing about our stay was wonderful. the pool was fantastic. don't miss out on the champagne breakfast, it starts the day off brilliantly!

Reviewed February 20, 2012

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Very good
Gene from United States
Stayed 3 nights in June 2017

There is nothing wrong with this hotel......”

Location is quite ok. Bar area is very nice and pleasant staff serving guests . Housekeeping did a wonderful job. All that said, this is a Raffles property and this comes with certain expectations. This old Grand Dame needs something. Staff were friendly but that something extra you expect from a Raffles staff member was missing. The Driver on the other hand was what one would expect from Raffles. Attentive, polite always with a smile anticipating the needs of his guests. The new limousines are in keeping with what one would expect from a Raffles property. Sadly, the old limousines and I am not speaking vintage here should have been retired years ago. With all due respect, I will not be choosing Raffles as my hotel upon my return to Siem Reap.

Reviewed June 29, 2017

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Dear Gene, Warm greetings from Raffles Grand Hotel d’Angkor. Thank you very much for sharing your feedback on your last stay experience. It has been our pleasure having you stay with us. We are very glad to know that you like our central location and the bar. While we are pleased to read you enjoyed most of the hotel’s aspects, we have noted your comment regarding the service shortfall at the mentioned area you experience which was not up to your expectation. We sincerely apologize and we will ensure to improve on this for the future. We appreciate you sharing your feedback with us and we hope to provide you with an absolutely perfect experience next time around. We also hope that despite the inconvenience, your overall holiday experience in the Kingdom of Wonder had been wonderful. And we hope that we will have another opportunity to welcome you back in order for us to redeem your trust and glory of our heritage hotel. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel

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Raffles Grand Hotel d'Angkor
Siobhan from Ireland
Stayed 3 nights in March 2012

Wonderful hotel with a colonial flavour”

Great ambience, great attention to detail, made to feel very welcome. Fantastic swimming pool .

As soon as we arrived we were made to feel very welcome . The hotel has great style and elegance. The food was excellent with lots of variety. The hotel is in a very convenient location close to te centre of Siem Reap but feel very quiet with lots of beautiful trees and shrubs. I am very happy to recommend this hotel to even the most exacting of visitors!

Reviewed April 03, 2012

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Stayed 3 nights in April 2012

Good service”

unique hotel

I stay in Raffles Grand hotel d'Angkor. I got the best service from the staff. good food, and beautify swimming pool and good spa. Hotel is near to the city and has a big garden in front. So beautiful. Especially the Hotel's lift. so unique.....I am so happy when I was there.

Reviewed April 30, 2012

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Mukul from Vietnam
Family with teens
Stayed 2 nights in February 2018

Excellent customer service”

We stayed at the Raffles on our trip to Siam Reap in February. It's a great property, old world charm, nice rooms. We had an issue with the air-conditioning in our room, it didn't work all night and the staff in the night were not able to fix it. However, they moved us to another room in the middle of the night. The General Manager of the hotel met us the next day and refunded us one night's charge. Excellent service and super service recovery as well. I would recommend this hotel any day.

Reviewed July 31, 2018

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Samantha from United Kingdom
Stayed 2 nights in October 2012

Great colonial hotel”

Friendly staff and the breakfasts

From the first moment you arrive the staff are friendly and helpful - although their English language skills are sometimes limited, it is worth persevering. The rooms were wonderful but we did have mouse or rat droppings in our room on the last night and noone seemed able to explain or offer an apology. The breakfasts and the pool are stunning and after a long day at the temples, the hotel was a welcome oasis of peace and relaxation. We were the youngest guests by some margin, so if you are after wild nights out, do not choose the Raffles Grand hotel.

Reviewed October 23, 2012

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Richard from United Kingdom
Stayed 3 nights in November 2012

Great Experience”

Great food, cocktails, and atmosphere - service and attention immaculate

This must be the best place to stay in Siem Reap. Hotel is superb, staff wonderful and location perfect. Our guide and car service was brilliant - cold towels, water etc.. real attention to detail (and staff in the restaurant used our name!)

Reviewed November 24, 2012

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Roger from United States
Solo traveler
Stayed 4 nights in May 2012

The Grand Old Dame of Siem Reap”

Service in every area

Raffles Grand Hotel sets the bar for service. From the butlers to waiters and concierge everyone went out of their way to make sure I had a wonderful stay. The accommodations were comfortable and well maintained and the food was great. They were always bringing out a few surprise drinks to sample too. When I explained that I wanted to hire models for a photo shoot, the manager even made that happen.

Reviewed June 11, 2012

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Lucas from South Africa
Family with young children
Stayed 1 night in September 2012

Good but not the experience it was meant to be”

The Raffles Brand

Good hotel but I felt lacking a bit of the old colonial charm we were looking for. Architecturally the hotel is quite basic, even though the interiors of the rooms and restaurant areas are tastefully done. The hotel passages we felt had a strong resemblance to a hospital rather than a luxury hotel. The staff was very good and when we hinted that it is not ideal when shown to a twin bed state room they quickly found us another room with a kings size bed. Our friends did even better by nabbing an upgrade to a suite. Since we were there during off season we were allowed a late checkout without extra charge. However, when enquiring about the possibility for an airport transfer we were quoted $60 for the privileged of going in a well-used raffles branded van compared to taking a local taxi for $7. For a once off experience this hotel was ok but certainly not living up to our expectations of being that authentic. If you are looking for an authentic experience I would rather suggest staying in the original Raffles hotel in Singapore.

Reviewed September 25, 2012

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Handewi from Indonesia
Stayed 3 nights in June 2013

It was a fantastic experience”

The Architect, The service, The Staff

We were mesmerized by the architecture of the hotel, the details, the service and the staff. We will come back to stay in the suite next time we travel to Siem Reap

Reviewed July 02, 2013

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