Second visit,never been disappointed ”

This is my second visit at this Red Planet Surawong hotel. Staff professionalism , staff friendliness and hotel / room cleanliness are the key strength of this lodge. I made a mistake when I booked the room online with Agoda, I had contacted both Agoda and hotel agent to make correction my reservation. Firstly, I didn't expect that my request will be met but , the issue was finally solved by the caring of both parties. I d like to thank again to Agoda and Red Planet Surawong associates for the thoughtful and caring attitude.This truly showed that they not only listened but they really hear the guest voice. I ll continue book the room with Agoda and of course. it is out of question that Red Planet Surawong will be my preferred choice whenever I travel to this area. I strongly recommend this Red Planet Surawong hotel for your stay in Bangkok.

One of the best in Surawong”

This is my third visit to this hotel. This time I booked room with breakfast. Overall I had a great stay as usual, room was immaculately clean, front desk staff were friendly and courteous. The breakfast was reasonable comparing to price paid. Staff at breakfast was helpful and caring. They executed all the requested and order even though about slow but we could understand that it was peak time at breakfast. Hotel may place the label to identify the food or main ingredients. Staff or notice shall be placed what customer can order on top of the display. Anyway , I totally statisfied the breakfast experience and my stay at Red Planet Surawong Hotel. I highly recommend this hotel for solo traveler like me or couple travelers who look for non traditional but unique and confortable ambience service experience. I ll definitely book again when I had to travel to Bangkok, tks again

Recommended Hotel in Bangkok”

Located in central Bangkok, Red Planet Surawong Bangkok is a fun and charming portal to the best this dynamic city offers. It is next-door to the famous Silom Mall and 630m from Chong Nonsi BTS Station, Bangkok's biggest theme Lumphini park. The King Power Mahanakhon Tower are also nearby. All rooms have free high-speed Wi-Fi (up to three devices), soothing power showers, quality custom-made beds with upscale linen and many other features including air conditioning, in-room safes, hair dryers, and a 32-inch flat screen TV. There are no hidden costs in the room rates or the amenities we provide. The staff are helpful...

Great value for the money”

This hotel is very new and really clean. The rooms had great wifi, which can be hit and miss in some hotels in Southeast Asia. The shower in the room was also a big plus if you like strong water pressure. I don't have anything negative to say about my stay at the Red Planet Surawong. I will stay here again the next time I visit Bangkok.

Nice hotel located in the heart of Bangkok”

I had stayed for a night at this Red Planet Surawong hotel, the first impression is staff and its cleanliness , the hotel premise is new, clean and dust free, room was quiet and very clean , bed was confortable. It was out of question that this was very satisfied. I forgot my ID at front desk , I realized when I travelled to Southern destination hence the staff was kind to call and offer to send my back my ID by ems. This was excellent. Check in staff was hospitable and very professional. Special Tk to Khun Pattama

Great location ”

Red Planet continues to deliver a great experience. Located in Silom walking distance to the entertainment, shopping district. Many restaurants nearby. The room is bigger than other Red Planet rooms that we've experienced. Great AC, hot shower, writing desk. Staff was courteous and friendly. Check in was smooth. The only issue we had was the internet. Several times they had to reset it for us. Otherwise internet was fast. Highly recommended. Thanks again, Red Planet.

Always excellent !”

I made the biggest mistake and tried to stay at a different hotel this time while in Bangkok. Biggest mistake EVER ! After having issues I went back to Red Planet where I always stay and as usual had the best experience. Price is great, location is great, staff is kind and helpful, all around an AWESOME place to stay. Love the cleanliness of the room and the big TV with many channels. I would recommend this place to anyone ! Also Scoozi the Italian restaurant attached to the hotel is just fantastic, their food is awesome. Satisfied Customer, Cesar Munoz USA

Overrated. More suited to a transit hotel”

I was so disappointed given an 8.2 rating. The room was SO SMALL there is no where to open a normal sized suitcase. I had to push the bed as far as I could to one wall to make enough floor space to open up the case leaving only room to shuffle sideways to get alongside the bed. No wardrobe or drawers, just a 20cm steel bar jutting out at rightangles to the wall to hang a few things on. The room would be ok for a one night transit if you could live out of a cabin bag, but if you want to open a suitcase forget it. Kettle and 2 cups but no coffee sachets etc so remember to bring your own, no bottled water. There is a very convenient 7 Eleven store by the entrance. Bathroom just adequate for one person of average build. No good if you are very large or disabled. One excellent point was the international plug sockets including USB charger point (well done Red Planet Group - why don't all hotels fit these?). Room was pristine (built 2015) with height quality fittings. Great window black out blind and comfy bed ensure a good night's sleep. Delightful helpful Thai staff as almost always the case on this lovely country. However, overall the hotel is all a bit depressing. The lobby is on the first floor accessed by a dreary entrance off the street - more like entering a multi-storey carpark. The overall decor is gross. The general paint work is battleship grey with the odd bit of black and occasional splash of blood red as highlights. Big black and white photos largely of drab urban architecture litter the walls. A depressing 2x 5 meter photo of a broken bicycle against a shabby tin wall greet you as you exit the lift! Given the limited natural lighting who on earth through up this interior colour scheme. It creates the atmosphere of a prison! I would not stay in this hotel again. There are plenty of good rooms to be found in Silom at equivant prices. But, if it's just one night and good sleep you want, and you don't need to open your case, then it's ok. L

goodchoice! value for money.”

Aside from the no complimentary water in the rooms, the Red Planet Surawong is ideal for those who want a safe and clean place to stay. 7-11 convenience store and a Pizza Restaurant a few steps away from the Ground Floor. Cross the road for a good honest to goodness Thai Foot and back massage (Q and A). Will definitely come back to sleep soundly on a firm and comfortable bed!

New, trendy, clean basic hotel”

Too many places to see & do in Bangkok, all day & night. This compact basic hotel has what you need for a good night sleep: security; air conditioning, hot water, & quiet rooms. A basic new hotel without the frills. Clean towels & comfortable clean beds. Red Planet hotel ‘s positive “vibe” suddenly disappeared the first night when I discovered they cannot afford to give a complimentary bottle of drinking water ( standard in ALL hotels in Thailand since one cannot drink from the tap. (No thanks, I am not going to the local 7-Eleven after midnight to purchase a small bottle of water) Sad that this company is so financially broke that they cannot afford to give their hotel guest a 7 baht bottle of drinking water.

This place is doing everything right!”

I stayed in the Red Planet Surawong with a friend for 3 nights. It was a great stay, we were very impressed with everything about this hotel. It is an affordable place with comfortable and clean accommodations and helpful and attentive staff in a great location. I would definitely stay here again!

Fantastic place for couple in Bangkok”

Rooms were spotless, no complaints at all. No bugs, insects etc. There was a easy to use safe/safety deposit box along with a fridge where we kept our bottled water. Plugs all worked, the air conditioning was very quick to cool the room, and there was a tv as well. The only callout on the room is that it is quite small. This wasn't an issue for us, and we had two check in bags and 3 carryon luggage. internet speed was also very fast, good enough for streaming Netflix and YouTube HD. Washroom was great, the only callout would be that there isn't a shower curtain but rather a glass wall that only covers half so you have some water splashing over on to the main bathroom floor. They have a really nice rainfall showerhead and the water gets to a warm level. Concierge was really helpful in helping us understand where we had to go for sight seeing, they called the taxis for us as well which meant no negotiating as they were metered. Location is about a ten minute walk to the BTS (Chong Nonsi station). Take airport train link to phaya Thai and then switch on to the BTS to get to Chong Nonsi. The red planet ie straight down the major road and the logo is easy to spot from a distance. Our stop is pretty close to the major stops like Siam and national stadium. Overall fantastic stay, would highly recommend especial for the price!

Great location”

We have stayed in Red Planet hotels in the Philippines. This was above average from the other RP hotels. Easy check-in. Friendly staff. The room was nice and comfortable, soft bed, flat screen tv, cable, AC, hot shower. It is located between two Sky Train stations, and within the Silom entertainment district. There is a 24 hour 7-Eleven in the building, as well as great Italian restaurant.

Great place/location ”

This place is about a 10 minute walk from the train station, so convenient. The staff is very nice and helpful, they let me have a late check out too. The room is small, but perfectly clean and great style. Very comfortable bed!! Only warning, there are 2 Red Planet hotels in Bangkok, so be careful when telling the cab driver (whom by the way, never seem to know where they are going-use Uber, totally helps!)

Clean. Modern.”

Red Planet is a typical small sized rooms hotel in Asia. The rooms are clean, new, and small but are smartly designed. The lobby is invinting and the staff is friendly. I requested a room on a higher floor and one that is looking over the main street, and I received what I requested. BTS Chong Nonsi and BTS Sala Daeng are nearby, about 10 minutes walking. 7-11 is next to the hotel. Patpong Night Market is a short distance away. I highly recommend this hotel to those who will use Bangkok's elevated train to get around and to those who don't mind walking to the nearest BTS.

Cheap, clean, and close to the BTS”

This is a great hotel for a cheap spot to stay. No frills, just a clean room. The rooms are really small and do not provide water, but there is a 7-11 downstairs, so just stock up on your own. I have stayed here a couple times because it is so easy. It is clean and the bed it comfortable. It is a 5-7 minute walk to the BTS and there is a lot to do around this area (or to hop on the train to get other places). I stayed here when I had a conference at an expensive hotel on the river. It was just 2 train stops away or a 50 baht taxi ride (on an early Saturday morning). If all you need is a clean room, nice bed, and warm shower, I would highly recommend Red Planet!

Good place to stay when I go into town”

I live in Bangkok, and every once and awhile I go into town for some fun. I like to book a room so I don't have to worry about getting home. The room was clean, needed a few more towels and a shower cap, but otherwise it was nice. Staff at this hotel were excellent, inviting and friendly. I will be using Red Planet more frequently now that I have experienced their facility.

Exceptional”

Red Planet - nice budget hotel. Customer safety is a priority. You need to use magnetic card to enter hotel at night. The rooms well kept and clean. Location wise - close to Silom and the nearest BTS station Chong Nongsi.

New well-located hotel - but could be improved”

You should be aware that the rooms in this hotel are SMALL, really SMALL. Lot's of hotels like this in Tokyo but it's a novelty in Bangkok. Small isn't a problem if the room layout is good. The tiny space is well used with a nice bathroom (remarkably big shower), a small desk, room-safe, fridge, good lighting and plenty of well-placed electric sockets. Unfortunately, the architect forgot that people who use hotels also have suitcases... There is nowhere to open a suitcase - I ended up with mine balanced precariously on a bedside table with the wheels jabbing my head in bed. I would happily have lost the uselessly small desk or a bit of shower space for somewhere to put my case. The small room is also notable for what you don't get. Top of the list: no bottled drinking water. Every hotel in Thailand always has this - except Red Planet. I discovered this as I was about to clean my teeth and turn in, so had to dress again and go down to reception and then stand around for ages while the over-busy staff checked-in some Chinese tourists. The hotel sells water for 15 THB; you'll get better service and half the price in the 7/11 on the ground floor. This sets the tone: I reckon it would cost the hotel about 5 THB per night to provide bottled water - which puts an accurate number on how much Red Planet values customer satisfaction. Missing too: hand-towels, hard soap (only the nasty shampoo/conditioner/body-gel/car-wash stuff), a decent native-English TV news channel (only FOX), alarm-clock (it's on the TV but the system settings are screwed up). The rooms are clean for now and the fittings seem reasonable quality. Given the size of the rooms, the paintwork will quickly get badly scuffed. The head of housekeeping needs retraining: I left my room with the "make up room" sign at 11am - at 5:30pm it was still not cleaned. This hotel is an interesting addition to the area, but you should know what you're getting and what you're not.

It's not the staff that make me hesitate about a return visit”

I've stayed at RP Surawong 3 times and these are my final observations. First, I think the staff try their best. Most are helpful and polite. If you have any questions you can ask them and definitely if there are issues with your room, do not hesitate to speak to someone. They do not deal with tour bookings. There is someone near the entrance of the building, on the ground floor, that does that. The rooms are basic. I don't think you will find much better in this area for the price. You are within walking distance of Chong Nonsi BTS and if you enjoy walking, can go to Sala Deng as well. There are cosmetics shops there and also food and nightlife. Tops Market in the Silom Centre is great. The rooms and the entire hotel are clean. The thing that unfortunately really brings this place down are other tourists. It was already mentioned in another review. It is not only tourists from that country, but neighbouring ones as well. The majority, however, are from ye olde land of red. Try and read between the lines. They slam the doors of their room all night long. They come and go often, so imagine what it is like. They also come in massive groups and visit the rest of their party on the floor at all hours of the night. It is unavoidable though. It's too bad because it is out of the staffs control. RP Surawong could be better if the door slammers would be quiet and respectful.