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8.5
Excellent
776 reviews
776 reviews
"Very clean, staff is amazing 😍"
"The room was spacious, the facilities were clean and big and the stafd was very friendly."
"It was huge and spacious , so relaxing."
"The staff was lovely, the spa was exceptional, the buffet had tons of bfast options and the main pool- wow!"
"Rooms and bathrooms are big, with everything you need (even umbrellas in case of rain)."
7.7
Very good
Location rating score
Vinpearl Resort & Spa Hoi An
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cửa Đại part of Hoi An, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hoi An Ancient Town. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Sparkling clean
Front desk [24-hour]
Excellent room comfort & quality
Airport transfer
Private beach
Front desk [24-hour]
Airport transfer
Valet parking
Shuttle service
Swimming pool [indoor]
Kids club
Free Wi-Fi in all rooms!
Check-in/out [express]
9 travelers have booked today.
Value for money | 8.8 |
Distance to city center | 07km |
Location rating | 7.7 |
Nearest airport | Da Nang International Airport (DAD) |
Distance to airport | 28.0 km |
Does Vinpearl Resort & Spa Hoi An provide shuttle service for getting around?
For your ease of travel around the city, Vinpearl Resort & Spa Hoi An offers None right at your doorstep making it simple for you to get to places quickly.
What types of facilities are available for children at Vinpearl Resort & Spa Hoi An ?
While on holiday break with your loved ones, your kids can also discover the fun in sports and recreation facilities made available at Vinpearl Resort & Spa Hoi An which include children's playground and kids club.
What are the property's policies for children's bedding at Vinpearl Resort & Spa Hoi An ?
Vinpearl Resort & Spa Hoi An's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Is a refundable security deposit needed upon check-in at Vinpearl Resort & Spa Hoi An ?
Vinpearl Resort & Spa Hoi An expects a security deposit upon check-in. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
When was Vinpearl Resort & Spa Hoi An built?
Vinpearl Resort & Spa Hoi An was built in 2017.
How long do guests typically stay at Vinpearl Resort & Spa Hoi An ?
Verified past guests that have stayed at Vinpearl Resort & Spa Hoi An had an average nightly stay of 2 nights at this property.
At what time of the year is Vinpearl Resort & Spa Hoi An most popular?
Vinpearl Resort & Spa Hoi An's most popular month where verified guests have stayed the most is in June.
What is the average rating that past Group travelers have given to Vinpearl Resort & Spa Hoi An ?
Verified group travelers that have stayed at this property have given Vinpearl Resort & Spa Hoi An an average rating of 9.0. You can find more in depth customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about Vinpearl Resort & Spa Hoi An ?
Past local travelers that have stayed at this property have given Vinpearl Resort & Spa Hoi An an average rating of 8.8. You can look up on more detailed customer evaluations, and feedback for this property down in the review section.
What is the closest train, metro, or bus station to Vinpearl Resort & Spa Hoi An ?
The closest train, metro, or bus station is Nguyen Tat Thanh Bus Station, 7313.66 m away from Vinpearl Resort & Spa Hoi An.
10
"Very clean, staff is amazing 😍"
Eric
|
June 21, 2023
10
"The room was spacious, the facilities were clean and big and the stafd was very friendly."
Dajana
|
June 12, 2023
10
"It was huge and spacious , so relaxing."
Revathi
|
April 9, 2023
Vinpearl Resort & Spa Hoi An
Wake up to a magical day and enjoy all that Hoi An offers with a stay at Vinpearl Resort & Spa Hoi An . Sampling the authentic culture of Hoi An is easy with a stay at Vinpearl Resort & Spa Hoi An , just 6.5 km from Hoi An Ancient Town.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Vinpearl Resort & Spa Hoi An . Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides shuttle services to help you find what you want in Hoi An.
Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's ticket service and tours. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Vinpearl Resort & Spa Hoi An . The resort provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Vinpearl Resort & Spa Hoi An include rooms with separate living room and balcony or terrace. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The resort also provides guests with bottled water, instant coffee, instant tea and mini bar in some rooms. Vinpearl Resort & Spa Hoi An also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the resort. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort's bar.
Vinpearl Resort & Spa Hoi An offers unique recreational opportunities for all guests. The private beach at the resort is a very special feature, providing direct ocean access exclusively for guests. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at Vinpearl Resort & Spa Hoi An ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
For those who hate to miss a workout, a trip to the resort's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the tennis court in the resort. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.
Around the property
This is your chance to explore all that Hoi An has to offer. Sit on the sand or sip a drink in leisure at An Bang Beach located 6.2 km away. Whatever you may be looking to buy on your trip to Hoi An, chances are you'll find it at Hoi An Night Market located 6.1 km away.
Reasons to stay here
Past guests rate facilities here higher than 82% of the city's accommodation.
This resort's food and dining score higher than 83% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 84% of accommodations in the city.
8.7
Breakfast
2 mentions
Beach
2 mentions
Housekeeping
2 mentions
Swimming Pool
1 mention
7.7
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Airport transfer
Private beach
Currency exchange
Free Wi-Fi in all rooms!
Excellent experience ”
My family includes 2 and 6 years boys and I enjoyed very much at this wonderful hotel!! Not only enjoyable swimming pool, but breakfast, play room, amenities in our room are really satisfied with us. Kind staff always helped and smiled our kids. We all recommend this hotel to everyone with great confidence!!
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Dear Mr.Yoshida Kenji, Thank you very much for sharing your experience about your recent stay at Vinpearl Resort and Spa Hoi An. We are very happy to know that you enjoyed our facilities, activities and breakfast. Comments like yours are motivating our team to continue delivering exceptional and personalized services to our guests. We're looking forward to welcoming you back in the near future. Sincerely, Director Of Operation Tan Thi Hong
Exceptional”
Beautiful property with lovely staff. Very good facilities and staff for spa as well. Loved it.
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Dear Sir/Madam, Thank you very much for sharing your experience about your recent stay at Vinpearl Resort and Spa Hoi An. We are very happy to know that you enjoyed our facilities, activities and breakfast. Comments like yours are motivating our team to continue delivering exceptional and personalized services to our guests. We're looking forward to welcoming you back in the near future. Sincerely, General Manager Austin Stanley Robinson
Great place”
Villa for group is great. Nice place for vacation
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Dear Ms Duyen, Thank you very much for sharing your experience about your recent stay at Vinpearl Resort and Spa Hoi An. We are very happy to know that you enjoyed our facilities, activities and breakfast. Comments like yours are motivating our team to ontinue delivering exceptional and personalised services to our guests. Sincerely, Tan Thi Hong General Manager
A good resort in general”
I booked 1 night via Agoda, they offered free airport pickup service. You can ask the receptionist to book bus to go to Hoi An acient town with only around 5$ for round trip/person; and bus to Vinwonders is free, just need to book with the resort in advance. We told them that we're on honeymoon so staff set up our bed with roses, towel swan, and even a tiramisu cake. Kinda impressive cause it's free too. In the room I asked for 1 pizza "Phở" with beef and didnt expect it to be that great taste, highly recommended for anyone. Room is clean and facility is good, pool has good view and very comfortable with bed. The only thing that I complaint is they dont have enough staff. There're only 2 people in check in place, sometimes 1 is disappeared so you may need to wait for a while.
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Xin Chao our value guests, Thank you for choosing Vinpearl Resort & Spa Hoi An as your accommodation. We would like to express our gratitude for the time taken to share with us your wonderful stay with us at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction. We hope to welcome you and your family once again in near future. Sincerely, Phap Le Front office Manager
Staff really nice”
Staff really nice
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Dear Sir/Madam, Thank you very much for sharing your experience about your recent stay at Vinpearl Resort and Spa Hoi An. We are very happy to know that you enjoyed our facilities, activities and breakfast. Comments like yours are motivating our team to continue delivering exceptional and personalized services to our guests. We're looking forward to welcoming you back in the near future. Sincerely, Director of Operation Tan Thi Hong
Wonderful experience”
Staffs are so nice and kind. I love this place.
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Xin Chao Ms. Dung, Thank you for choosing Vinpearl Resort & Spa Hoi An as your accommodation. We would like to express our gratitude for the time taken to share with us your wonderful stay with us at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction. We hope to welcome you and your family once again in near future. Sincerely, Tan Thi Hong General Manager
Luxury”
The location was not special, you go here to be at Vinpearl. I enjoyed everything from the pool to the room, and the complimentary foot massage. During the day I went to the amusement park (I forget it’s name but the hotel provides transport) The only surprise was that my companion and I could not share the spa together because they are separated to mens and womens. But on that point they were otherwise incredible. The buffet was a blend of western and Asian food, but other than the breakfast buffet I felt the prices for food was a little high. There weren’t really any other options locally either, unless you enjoy street food (and I try not to)
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Dear Mr. Damien, Thank you very much for sharing your experience about your recent stay at Vinpearl Resort and Spa Hoi An. We are very happy to know that you enjoyed our facilities, activities and breakfast. Comments like yours are motivating our team to continue delivering exceptional and personalized services to our guests. We're looking forward to welcoming you back in the near future. Sincerely, Director Of Operation Tan Thi Hong
Perfect place”
You should visit this place for your holiday. It is very nice.
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Dear Sir/Madam, Thank you very much for sharing your experience about your recent stay at Vinpearl Resort and Spa Hoi An. We are very happy to know that you enjoyed our facilities, activities and breakfast. Comments like yours are motivating our team to continue delivering exceptional and personalized services to our guests. We're looking forward to welcoming you back in the near future. Sincerely, General Manager Austin Stanley Robinson
Relax”
Very quiet relax location
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Dear Sir/Madam, Thank you very much for sharing your experience about your recent stay at Vinpearl Resort and Spa Hoi An. We are very happy to know that you enjoyed our facilities, activities and breakfast. Comments like yours are motivating our team to ontinue delivering exceptional and personalised services to our guests. Sincerely, Tan Thi Hong General Manager
Exceptional”
Check in hơi chậm
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Xin chào Quý Khách ! Chúng tôi xin chân thành cám ơn quý khách đã tin tưởng lựa chọn Vinpearl Resort & Spa Hoi An làm địa điểm nghỉ dưỡng cho gia đình. Phản hồi của quý khách chính là món quà để chúng tôi luôn nỗ lực nhằm nâng cao chất lượng dịch vụ của mình ngày một tốt hơn và hi vọng sẽ sớm chào đón lại quý khách trong ngày gần nhất. Kính chúc quý khách và gia đình dồi dào sức khỏe và luôn tràn đầy hạnh phúc. Trân trọng
nice resort”
It's very nice resort and amongst the best Vinpearl experience from all of Vinpearl facilities.
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Xin Chao Mr.Martin, Thank you for choosing Vinpearl Resort & Spa Hoi An as your accommodation. We would like to express our gratitude for the time taken to share with us your wonderful stay with us at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction. We hope to welcome you and your family once again in near future. Sincerely, Tan Thi Hong General Manager
worth to stay”
reasonable price, cozy and kind staffs
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Xin Chao our value guests, Thank you for choosing Vinpearl Resort & Spa Hoi An as your accommodation. We would like to express our gratitude for the time taken to share with us your wonderful stay with us at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction. We hope to welcome you and your family once again in near future. Sincerely, Phap Le Front office Manager
It's ok,, not recommended”
The foods in this resort are all really bad.. I don't really comment about the foods but it was barely edible but not worth it for the 5-star hotel. The staffs are very friendly but it looked like they want only tips everytime. I wouldn't recommend this hotel for many reasons and there are many Korean. Almost only Korean :)
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Dear Ms. Juhee, Thank you for sharing your feedback on your recent stay with us at the resort. We were dismayed to learn that we were not fully able to meet your expectation and various levels. Feedback like yours helps us to continuously improve our product and service to our guests. We have shared and discussed your observations with the respective managers, and will take necessary action correct the shortcoming. We do hope to have an opportunity to welcome you back to the resort to show you the improvement we have made. Once again, Thanks to your precious comments and I hope to see you again soon. Warm Regards, Austin Stanley Robinson General Manager
Choose other hotels with the money!”
우선 3베드룸 단독 빌라에 묵는데, 욕조 마다 청소불량으로 머리카락이 몇개씩 붙어있음. 욕조 3개중 하나는 플러그 고장으로 물을 받을 수 없음. 그리고 온수 스위치 고장으로 온수사용 불가, 서비스맨들이 스위치를 교체해 주고 갔지만, 기본적 설계가 불량인지 온수가 냉수로 바뀌는 탓에 온수로 욕조하나를 못받는다. 그리고 다른 베드룸에서도 온수용량 부족으로 온수가 나오지 않음. 누가 3룸 빌라 빌리면서 이런 서비스를 생각이나 했겠나? 7명 씻는데 급샤워로 대충 씻고 또 기다렸다 또 한명... 이 빌라만 그런지. 모처럼 나선 해외여행이 이렇게 짜증날 지 누가 알았겠나? 이 돈 들여 절대 다시는 안온다. 여기 오시려는 분은 다른 곳 가세요. First of all, I stayed in a 3-bedroom villa, and there were several hairs attached to each bathtub due to poor cleaning. One bathtub bottom plug has a problem, so it can't hold water and just drains. Also, hot water didn't come out well due to the malfunction of the hot water switch. Servicemen replaced the switch, but I guess the basic design of hot water for the villa is not enough and while the bathtub was being filled, all of the sudden, hot water changed to cold water, so I failed to get even one single bathtub filled with hot water. Also, if hot water is used in another room, hot water does not come out in the other bedrooms due to insufficient hot water capacity. And nobody explained the switch, we don't know the fact that people have to turn the switch on whenever using hot water. Weird. Who could have thought of the poor facility while renting a 3-room villa? Is this the reason that people pay a lot of money for a short-time use only? It took too long time for 7 people to wash. but we all just took a quick shower roughly before hot water came cold, keeping waiting in line, and then another person... I am not sure it could happen only in just this villa. Who would know that my long-awaited overseas trip would be so irritating? If I knew this, with the amount of my money for the villa I would never be here. If you have this hotel on your mind to come, I recommand to think twice.
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Dear Mr. Haesuk, Thank you for sharing your feedback on your recent stay with us at the resort. We were dismayed to learn that we were not fully able to meet your expectation and various levels. Feedback like yours helps us to continuously improve our product and service to our guests. We have shared and discussed your observations with the respective managers, and will take necessary action correct the shortcoming. We do hope to have an opportunity to welcome you back to the resort to show you the improvement we have made. Once again, Thanks to your precious comments and I hope to see you again soon. Warm Regards, Tan Thi Hong Director Of Operation
Choose other hotels with the money!”
우선 3베드룸 단독 빌라에 묵는데, 욕조 마다 청소불량으로 머리카락이 몇개씩 붙어있음. 욕조 3개중 하나는 플러그 고장으로 물을 받을 수 없음. 그리고 온수 스위치 고장으로 온수사용 불가, 서비스맨들이 스위치를 교체해 주고 갔지만, 기본적 설계가 불량인지 온수가 냉수로 바뀌는 탓에 온수로 욕조하나를 못받는다. 그리고 다른 베드룸에서도 온수용량 부족으로 온수가 나오지 않음. 누가 3룸 빌라 빌리면서 이런 서비스를 생각이나 했겠나? 7명 씻는데 급샤워로 대충 씻고 또 기다렸다 또 한명... 이 빌라만 그런지. 모처럼 나선 해외여행이 이렇게 짜증날 지 누가 알았겠나? 이 돈 들여 절대 다시는 안온다. 여기 오시려는 분은 다른 곳 가세요. First of all, I stayed in a 3-bedroom villa, and there were several hairs attached to each bathtub due to poor cleaning. One bathtub bottom plug has a problem, so it can't hold water and just drains. Also, hot water didn't come out well due to the malfunction of the hot water switch. Servicemen replaced the switch, but I guess the basic design of hot water for the villa is not enough and while the bathtub was being filled, all of the sudden, hot water changed to cold water, so I failed to get even one single bathtub filled with hot water. Also, if hot water is used in another room, hot water does not come out in the other bedrooms due to insufficient hot water capacity. And nobody explained the switch, we don't know the fact that people have to turn the switch on whenever using hot water. Weird. Who could have thought of the poor facility while renting a 3-room villa? Is this the reason that people pay a lot of money for a short-time use only? It took too long time for 7 people to wash. but we all just took a quick shower roughly before hot water came cold, keeping waiting in line, and then another person... I am not sure it could happen only in just this villa. Who would know that my long-awaited overseas trip would be so irritating? If I knew this, with the amount of my money for the villa I would never be here. If you have this hotel on your mind to come, I recommand to think twice.
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Dear Mr. Haesuk, Thank you for sharing your feedback on your recent stay with us at the resort. We were dismayed to learn that we were not fully able to meet your expectation and various levels. Feedback like yours helps us to continuously improve our product and service to our guests. We have shared and discussed your observations with the respective managers, and will take necessary action correct the shortcoming. We do hope to have an opportunity to welcome you back to the resort to show you the improvement we have made. Once again, Thanks to your precious comments and I hope to see you again soon. Warm Regards, Tan Thi Hong Director Of Operation
Relaxation & Pampering”
My wife and I decided to splurge while on vacation in Da Nang and decided to stay here. First, Hoi An is worth the visit and if you want some pampering this is the place to stay. Our room was great with a view of the pool and ocean, but of course, every room has a view of the ocean. The staff was attentive to all our needs and went above an beyond in helping us. The pool is very big and great after a day of sightseeing. One thing to note is that there is no beach, but waking up to the sound of the ocean was great. If you want to go to the beach, they offer free shuttle buses to the beach and Hoi An city. I could go on about how great this place is, but I will end with the fact that there is a mini-mart on the premises selling what you would expect from marts; beers, water, snacks, etc. I definitely recommend this hotel.
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Dear Ted , I'm pleased to hear that you have had a great stay with us at Vinpearl Hoi An Resort & Spa and I believe my team will continue to strive to achieve even better for all our guests. Thank you for taking time to share this invaluable review to our Hotel and it would definitely cheer up our team spirit. Looking forward to welcoming you and your family once again in 2019 summer. Sincerely yours , Management Board
Excellent”
counldn't have more wonderful vacation than this at vinpearl hoian. good price, shuttle bus, wonderful pool, clean room, most of all, friendly hotel concierge staff who were ver kind and attentive to my questions and requests. I felt that they were trying their best to ensure ourstay comfortable and relaxing. than you for your wonderful service!! If you look for a quite and relaxing vacation, this is a good choice.
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Xin chào Mr. Hoon , We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again. Sincerely, Thoa Nguyen General Manager
Good value for money but inconsistent service ”
My friend and I had a good time at this resort in general. However, the service offered in the concierge and reception were very inconsistent. Since it was the first time for us to be in the city so we needed a lot of recommendations from the staffs in terms of restaurants or activities nearby, however most of the time there was no one at the concierge counter and therefore unable to answer our query. Sometimes we had to go to the doorman to ask for help. Also, since we booked Spa appt on the last day of our stay between 10:30-12, so we requested for an one hour extension of check out time, as the hotel was not full at all. However, the reception called and asked us to change our spa booking to 10am instead of granting a merely one hour late checkout... which we were quite surprised since we were there to attend their spa service. On the other hand, the staff Hanna at the concierge who helped us check in had been super friendly and helpful!
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Xin Chào Mr/Ms. Ying, Thank you for choosing to stay at Vinpearl Resort & Spa Hoi An and taking your time to share your experience during your visit. We are sorry to learn that you had encountered some challenges during your stay with us and the impact it had on your overall comfort. Please accept our sincere apologies for any in convenience caused you. Your feedback allows us the chance to improve our guest experience, and we truly appreciate you sharing it with us. We hope you will reconsider another visit and allow us the opportunity to better your stay. Sincerely, Thoa Nguyen General Manager
they are not ready yet”
They were not open officially, that's why I stayed in promotion price, though they are not ready for guest at all! staffs were very kind but the new-building smell was too strong to breath,and I even witnessed big size cockroach in my bathroom!! I asked to remove it on the phone but they didn't understand what cockroach means. the staff who was answering the phone wasn't good at english. the place is kinda far from hoi an old city so, whenever we go out, we need to book shuttle but 4 hours before. they gave us a free foot massage coupon for a promotion though booking was always full there for we couldn't use it.-we're 2 but they gave us only 1 coupon. The facilities were not bad but I'd like to recommend you that visit vinpearl hoi an pretty much later....
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Xin Chào Mr/Ms. You, Thank you for choosing to stay at Vinpearl Resort & Spa Hoi An and taking your time to share your experience during your visit. We are sorry to learn that you had encountered some challenges during your stay with us and the impact it had on your overall comfort. Please accept our sincere apologies for any in convenience caused you. Your feedback allows us the chance to improve our guest experience, and we truly appreciate you sharing it with us. We hope you will reconsider another visit and allow us the opportunity to better your stay. Sincerely, Thoa Nguyen General Manager
Nice villa with private pool”
Typical Vinpearl quality - classy decor. Though beach front, no swimming allowed. Very good buffet. Location is not walking distance to town centre but nice and tranquil so depends on what you’re after.
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Xin chào Ms. Yen, Many thanks for sharing such a detail feedback about your recent stay with us. It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Vinpearl. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again. Sincerely, Thoa Nguyen General Manager