Travelling to Singapore? Read all updated requirements before you book.
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
Resorts World Sentosa - Hotel Michael (SG Clean Certified)

Removed from saved list

8.1

Excellent

6,505 reviews

6,505 reviews

Housekeeping197
View26
Breakfast23
See map

8.8

Excellent

Location rating score

Excellent location - 650 meters to the beach
Exceptional for walking
Parking
FREE
Walkable places
Smoking Area

40 m

Maritime Experiential Museum

130 m

Festive Walk

150 m

S.E.A Aquarium

170 m

Genting Singapore

200 m

Popular landmarks
Chinatown

3.9 km

Orchard Road

5.4 km

Sands Skypark Observation Deck

5.5 km

Cloud Forest

5.9 km

Singapore Flyer

6.0 km

Closest landmarks
Sentosa 4d Magix

370 m

Cineblast

370 m

Rainbow Reef

390 m

Splashworks

400 m

Images of Singapore

420 m

Resorts World Sentosa - Hotel Michael (SG Clean Certified)

8 Sentosa Gateway, Sentosa, Singapore, Singapore, 098269 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sentosa part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Show more

Highlights

170 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Swimming pool [outdoor]

Fitness center

Cash withdrawal

Check-in/out [private]

This property is in high demand!

21 travelers have booked today.

Value for money7.7
Distance to city center7 km
Location rating8.8
Nearest airportSeletar Airport (XSP)
Distance to airport18.5 km

Rooms available at Resorts World Sentosa - Hotel Michael (SG Clean Certified)

Excellent
Room comfort & quality

8.2

Deluxe
...
  • Room size: 37 m²/398 ft²
  • Nature view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
...
  • Room size: 37 m²/398 ft²
  • Nature view
  • 1 king bed or 2 single beds
Enter dates to see prices
2 bedroom Deluxe Suite
...
  • Room size: 175 m²/1884 ft²
  • Nature view
  • 1 double bed and 1 king bed
Enter dates to see prices
2 Bedroom Premier
...
  • Room size: 203 m²/2185 ft²
  • Nature view
  • 1 king bed and 2 double bed...
Enter dates to see prices
Deluxe Suite
...
  • Room size: 80 m²/861 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Special Offer: Unwind and Dine Package - Deluxe Double or Twin Room with $78nett RWS F&B Dining Credits per stay
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Special Offer: Halloween Horror Night 10 Package - Deluxe Double or Twin Room with HHN10 Admission Dated Tickets for 2 Adults
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Room - Halloween Package
...
  • Room size: 37 m²/398 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Two bedroom Deluxe Premium Suite
...
  • Room size: 200 m²/2153 ft²
  • Shower
  • 1 king bed and 2 double bed...
Enter dates to see prices
Presidential Suite
...
  • Room size: 235 m²/2530 ft²
  • Shower
  • 2 double beds and 1 king be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

For those who wish to drive their own cars, Resorts World Sentosa - Hotel Michael (SG Clean Certified) has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Singapore with private transportation, the resort can arrange taxi service.

Is breakfast offered at Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

There's an additional charge of 32.96 SGD for adults and 26 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

Resorts World Sentosa - Hotel Michael (SG Clean Certified) features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Chinese cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

What is the smoking policy at Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

Resorts World Sentosa - Hotel Michael (SG Clean Certified) does permit smoking in some areas and is not 100% smoke-free. The resort offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

The closest train, metro, or bus station to Resorts World Sentosa - Hotel Michael (SG Clean Certified) is Waterfront, 150 m away.

What restaurants are nearby Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

Resorts World Sentosa - Hotel Michael (SG Clean Certified)’s neighborhood is Sentosa which includes popular restaurants such as Imperial Treasure La Mian Xiao Long Bao, Putien (Sentosa) and Din Tai Fung (RWS Branch).

What popular shopping places are close to Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

Resorts World Sentosa - Hotel Michael (SG Clean Certified) is located in Sentosa area which features shopping places such as Quayside Isle.

What are popular attractions near Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

Resorts World Sentosa - Hotel Michael (SG Clean Certified) is located in Sentosa area, which is famous for attractions such as Maritime Experiential Museum, S.E.A Aquarium and Adventure Cove Waterpark.

What popular beaches are close to Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

Resorts World Sentosa - Hotel Michael (SG Clean Certified) is located in the Sentosa area, which includes Siloso Beach, Palawan Beach and Tanjong Beach.

What popular natural sightseeing spots are close to Resorts World Sentosa - Hotel Michael (SG Clean Certified)?

Resorts World Sentosa - Hotel Michael (SG Clean Certified) is located within Sentosa, which makes it conveniently close to natural sights including rock dragon and Sentosa Serapong Reefs.

Show more questions
See map

Explore the neighborhood

What people love about Resorts World Sentosa - Hotel Michael (SG Clean Certified)

  • 9.2

    Exceptional
    Staff 

    "I must commend the client facing staff for their friendliness and helpfulness."

    Denis

    |

    October 20, 2022

  • 10

    Exceptional

    "The Best Service"

    Goh

    |

    October 18, 2022

  • 10

    Exceptional

    "Definitely recommend staying here and easiest one of the best hotels in singapore."

    Nicholas

    |

    October 13, 2022

Property ranking|Compared to 561 Singapore properties
See all rankings
Room size
95 sqm.
Room comfort score
8.3/10
Location score
8.8/10
Cleanliness score
8.3/10
Bigger than
95
%
of Singapore properties
Better than
90
%
of Singapore properties
Better than
78
%
of Singapore properties
Better than
77
%
of Singapore properties
Overall rating:

8.1

Excellent
6,505 reviews
Cleanliness
8.3
Facilities
7.7
Location
8.8
Read all reviews >
What travelers say they love:
Location is perfect - very near to USS and restaurants.
Leow from Singapore
Family with older children
More about Resorts World Sentosa - Hotel Michael (SG Clean Certified)

More about Resorts World Sentosa - Hotel Michael (SG Clean Certified)

Resorts World Sentosa - Hotel Michael (SG Clean Certified)

Maximize your Singapore adventure with a stay at Resorts World Sentosa - Hotel Michael (SG Clean Certified). Plan your escape from the everyday! Located just 6.5 km from Gardens By The Bay East, Resorts World Sentosa - Hotel Michael (SG Clean Certified) is the perfect and relaxing place from which to explore nature and wilderness.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Resorts World Sentosa - Hotel Michael (SG Clean Certified). Stay connected throughout your stay with free internet access provided. Your explorations of Singapore can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service and luggage storage. The resort's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at Resorts World Sentosa - Hotel Michael (SG Clean Certified). The resort's daily housekeeping will make staying in a great choice.
Smoking may only take place in restricted designated areas.
Rooms at Resorts World Sentosa - Hotel Michael (SG Clean Certified) are designed with the guest in mind. To enhance your stay, some rooms at the resort come with air conditioning. The resort's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Throughout your stay, choose from a variety of delicious dining options at the resort. Once there, be sure to check out casino for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Resorts World Sentosa - Hotel Michael (SG Clean Certified) has a range of activities that will meet your needs. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps. With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You won't need to go far to experience fun water sports, with the convenience of water park provided.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

While in Singapore, take some time to venture outside of Resorts World Sentosa - Hotel Michael (SG Clean Certified). Tourists travel from around the world to see Singapore Flyer, which is an easy visit just 5.9 km away. You're sure to want to visit Sands Skypark Observation Deck located 5.5 km away, among the most sought-after photographs for anyone visiting Singapore.


Reasons to stay here

Spend less here on rooms than you would at 92% of other accommodations in the city.
Verified reviews for this resort's food and dining options score it better than 91% of accommodations in the city.
This accommodation beats more than 89% of competition in the city on room comfort.

Show more
Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Housekeeping

215 mentions

Swimming Pool

107 mentions

Internet

92 mentions

Breakfast

84 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Hindi
  • Japanese
  • Korean
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Swimming pool [outdoor]
  • Ticket services
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [private]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Restaurants on site

TungLok Heen

  • Cuisine: Chinese

Fratelli

  • Cuisine: Italian
Location
8 Sentosa Gateway, Sentosa, Singapore, Singapore, 098269
Excellent
Location

8.8

Airports

  • Seletar Airport (XSP)
    18.5 km 26 min drive
  • Singapore Changi Airport (SIN)
    22.5 km 24 min drive

Public transportation

  • Waterfront
    150 m
  • Imbiah
    330 m

Hospital or clinic

  • Unity Denticare
    810 m

Shopping

  • Orchard Road
    5.4 km

Convenience store

  • 7 Eleven
    180 m 1 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Chinatown
    3.9 km
  • Orchard Road
    5.4 km
  • Sands Skypark Observation Deck
    5.5 km
  • Cloud Forest
    5.9 km
  • Singapore Flyer
    6.0 km
  • National Orchid Garden
    6.1 km
  • Singapore Botanic Gardens
    6.4 km
  • Gardens By The Bay East
    6.5 km
  • Night Safari
    16.7 km
  • Singapore Zoo
    16.7 km

Nearby landmarks

  • Smoking Area
    40 m
  • Maritime Experiential Museum
    130 m
  • Festive Walk
    150 m
  • Waterfront
    150 m
  • S.E.A Aquarium
    170 m
  • Genting Singapore
    200 m
  • Resorts World Sentosa
    240 m
  • Adventure Cove Waterpark
    290 m
  • Marine Life Park
    290 m
  • Southern Ridges
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The minimum age required to check in is 18 years.
  • The property does not allow changing of guest names after the reservation is made.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee98 SGD
  • Distance from city center7 km
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)32.96 SGD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of restaurants2
  • Number of rooms 464
  • Room voltage220
  • Year property opened2010

Reviews of Resorts World Sentosa - Hotel Michael (SG Clean Certified) from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.3
Facilities7.7
Location8.8
Room comfort and quality8.2
Service8.1
Value for money7.7
High score for Singapore
Rating
9+ Exceptional (1,247)
8-9 Excellent (847)
7-8 Very Good (1,101)
6-7 Good (429)
<6 Below Expectation (594)
Time of the year
Mar - May (1,051)
Jun - Aug (1,057)
Sep - Nov (1,257)
Dec - Feb (853)
All guests (6,505)
All room types
All languages

Show reviews that mention 

Showing 4,218 verified guest comments
12345
10.0
Exceptional
TIAN from Singapore
Family with teens
Deluxe
Stayed 2 nights in November 2021

An awesome stay at Hotel Michael, Sentosa”

Room appears to be newly renovated, spacious, very clean and bright. Excellent check in services, kudos to the lady manager at the front counter (Fair lady who does is not in uniformed and wear spectacle) who went out of her way to make our stay a memorable and enjoyable one. Many thanks to Bryan at counter 8 at the reception who is very efficient, polite and professional. Location of hotel is excellent. This hotel is nearest (compared to other Resort World hotels) to Universal Studio, SEA Aquarium and Vivo City (which is a huge shopping mall). Vivo City is just a 5 mins monorail ride (free ride) away with many shopping and dining options. The hotel is located in the middle of 2 monorail stations ( Imbiah and Resort World Stations) which is 2-3 minutes walk away from the hotel. You have access to facilities of other Resort World group of hotels, including pools and gyms.

Reviewed November 07, 2021

See room deals

10.0
Exceptional
CHONG from Singapore
Family with young children
Deluxe
Stayed 2 nights in October 2021

Best place to celebrate”

We have a wonderful staycay at hotel Michael. The check-in process was smooth and attentive. The front-desk manager Jonathan and Cecilia are very friendly. I am impressed with every little thing they have done to ensure my kids and family enjoy the stay. The hotel room is clean and the service is good. The best location for USS and plenty of foods choices here. No regret for choosing Hotel Michael. It is the best place to celebrate here. Thanks.

Reviewed November 02, 2021

See room deals

9.6
Exceptional
Guruswami from Singapore
Family with teens
Deluxe Suite
Stayed 2 nights in December 2021

Stay at Hotel Michael, Sentosa Singapore”

he first experience one has at the hotel is during check-in. The allocate 1 hour slots which have to be booked in advance, but these have no meaning. I had booked a 3pm slot for checking in, but when I went to the reception , I had to book a queue number which was 33 numbers behind the current queue number being processed. The expected wait is about 2 hours. They have an option to do self check in, but these machines just do not recognise the booking reference or NRIC and I could not use them. It is surprising that a hotel that is in operation for 11 years have not been able to streamline this process. When I reached the reception counter, I was told that no non-smoking rooms were available for the Deluxe Suites that I had booked. After some discussion , they upgraded me to a bigger suite , which was very generous of them. My stay itself was very comfortable and relaxing. The breakfast was limited, especially for vegetarians like me and my family, but the staff at the restaurant were understanding and provided us with a couple of options. For a 5 star Hotel they could offer some fruits and non alcoholic to the guests , but the rooms are bare. The suite I stayed in had a kitchen, but there was no cutlery - no plates, no spoons, ladles and bowls for utilising the kitchen. Finally , another feedback on housekeeping. One of the bathroom doors was stuck . When we called maintenance, one person came and said that he needs another person to come and help. On the 3rd day , when we checked out , the door was still not repaired. We had to lock the bedroom door to use the bathroom. Other than the above the stay was comfortable and relaxing.

Reviewed December 25, 2021

See room deals

10.0
Exceptional
Amelia from Singapore
Family with teens
Deluxe
Stayed 2 nights in April 2021

Great staycation ”

Check-in was a breeze. Was given a queue no and within 15 mins we were served by the staff and got our rooms. Maybe it's during weekdays so less crowd. The rooms were nice and clean. We asked for adjoining rooms and got it. The staff are friendly and helpful. We had to change our pool booking due to last minute changes and the staff was accommodating to our request. We had a relaxing and enjoyable stay. Will visit again.

Reviewed April 11, 2021

See room deals

Dear Amelia, Thank you for your lovely review on Agoda! We truly appreciate your kind words. A kind compliment goes a long way to encouraging our team members in better serving our valued guests. . Again, thank you for staying with us and we look forward to having you with us again soon! Yours sincerely Judy Wu Assistant Operations Manager

Responded May 21, 2021
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
9.6
Exceptional
Nurashikin from Singapore
Group
Deluxe
Stayed 2 nights in September 2020

Great Staycation!”

I booked a total of 7 rooms for 3 days 2 night for the September school holiday for my family. The staffs friendliness that made our stay great. From the moment we step in we were warmly welcome by the man in blue suit (kinda forgot his name). During check in staff Jaye was very patient and professional especially with a total of 7 rooms to be check in and with a lot of request too. She was calm, friendly and accommodating. The rooms in the hotel were huge and spacious so we can move around comfortably. Housekeeper Mdm Rusetya (if I get her spelling right) was very friendly. We had a small chat with her and she concern whether we wanted more drinking water or clean towel as we told her there’s no need to clean our room on the 2nd day and she told us do come back to stay in Michael again next time made us feel so welcome. There’s not much cons except that we can’t enjoy the pool facilities as it’s fully book although it understandable during this period of time. So overall it’s a great experience and our family do enjoy our stays. To the Michael hotel staff keep up the great work and thank you for your hospitality.

Reviewed September 09, 2020

See room deals

Hi Nurashikin, Big thanks for choosing to stay at Hotel Michael and taking the time to rate us and share your feedback. We are thrilled that you and your family enjoyed your stay with us and our team were able to make your visit more memorable. We will share your wonderful comments to our team and surely, this will only motivate us to improve even further. We hope to see you again at RWS soon! till we meet again. Have a blessed day ahead! Marco Lam - Operations Manager

Responded October 23, 2020
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
10.0
Exceptional
Joanna from Singapore
Family with young children
Deluxe
Stayed 1 night in April 2022

Would rate the staff service 6* ”

Check in was quick and fuss free, was there for a birthday celebration and hotel assigned a suite upgrade for us complete with decor. Staff at check in (Hon Kit - hope I remembered his name correctly) was very attentive and helpful. Room was spacious and very clean, facilities all well maintained. Enjoyed my stay with my family and definitely will be returning for more staycay!

Reviewed April 21, 2022

See room deals

10.0
Exceptional
Jessie from Singapore
Group
Deluxe
Stayed 2 nights in April 2021

Staycaytion ”

Check in: We were able to check in earlier than the usual timing (3pm) as there was no queue or crowd (weekdays). Staff: They were friendly and warm (Reception staff and whoever answered my phone calls. Many thanks for providing what we had requested). Room: We were pleasantly surprised at the size of the room which could contain an extra bed. In fact, the whole room was very new and nothing to comment about. Because of COVID, most of the shops were closed and it was actually sad to see such scene. Nevertheless, we enjoyed our time at the outdoor pool though there's a limited time per entrance (45 minutes). Booking of time slots was required but was fuss free. Overall, no complaints about anything.

Reviewed April 09, 2021

See room deals

Dear Jessie, Thank you for your lovely review on Agoda! Resorts World Sentosa and all of us at Hotel Michael take pride in providing our guests with the highest standards in hospitality. We are delighted to note that your overall experience met up to expectation. A kind compliment goes a long way to encouraging our team members in better serving our valued guests. We wish to assure you that we would strive to continue to enhance the level of service and guest experience at Hotel Michael. We look forward to your continued support and hope to welcome you back again in the near future. Yours sincerely Judy Wu Assistant Operations Manager

Responded May 23, 2021
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
10.0
Exceptional
Ravathi from Singapore
Family with young children
Deluxe
Stayed 1 night in April 2022

Best Experience!”

We got 2 Premier Deluxe connecting rooms and had a wonderful staycation experience with our family of 10. The kids enjoyed themselves and even adults too. Just did not have enough beds and 2 adults slept on the living area sofa. Otherwise, it was an amazing experience. 1 night was definitely not enough. Counter staff at the reception, name Amelia was super friendly and accomodating. She had a difficult guest just before us who was making a scene and grumbling at her. Amelia stayed calm, patient, and kind. She handled the situation well. Thanks, Amelia and Team Hotel Michael! Hope to see you soon. :)

Reviewed May 03, 2022

See room deals

10.0
Exceptional
Shin from Singapore
Family with young children
Deluxe
Stayed 2 nights in June 2021

Staycation”

This staycation was intended to be a birthday staycation for my 7 yo boy. We waited for 3 hrs to check-in even though we reached at 3pm due to the various measure under heightened phase. However this was made up by the sweet gesture of upgrading our rooms to a 2 bedroom suite as there was no more connecting rooms as per our request which we made at point of reservation. We were pleasantly surprised that staff came in the next day to decorate the bedroom with buntings and balloons. My kids had a great time especially the birthday boy. Thanks to Bryan who went the extra mile to look for connecting rooms and to get approval for upgrade when he exhausted all options. We will definitely be back again.

Reviewed June 25, 2021

See room deals

Dear Shin, Thank you for taking your time to share your 5 star review with us regarding your recent Staycation with Hotel Michael. Resorts World Sentosa and all of us at Hotel Michael take pride in providing our guests with the highest standards in hospitality. We are most delighted to note that your overall experience met up to expectation and Bryan has displayed the level of service excellence we aimed to provide for our guests. We look forward to your continued support and hope to welcome you back again in the near future. Yours sincerely Judy Wu Assistant Operations Manager

Responded August 07, 2021
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
10.0
Exceptional
Anne from Singapore
Couple
Deluxe
Stayed 1 night in October 2020

Clean, neat, comfortable stay!”

Staycation at Hotel Michael has been wonderful. It is clean, neat, very comfortable. The walls are not exactly thin but we could still hear the people shouting from next door. Other than that, the staff were fantastic, check in was smooth and we took the express check out route and it was really fast.

Reviewed October 30, 2020

See room deals

Hi Anne, big thanks for the perfect rating and sharing your experience. We are thrilled that you a had a great stay and our team were able to make your stay more memorable. Looking forward to welcome you back at RWS. Marco Lam - Operations Manager

Responded October 31, 2020
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
10.0
Exceptional
Vu from Singapore
Family with young children
Deluxe
Stayed 2 nights in November 2021

The male staff at front desk”

I would like to say “thank you” to him who brought us a joy for our trip as he assisted us well and great attitude. I didn’t know his name but he is Chinese and he assisted us at 3:45 pm on 1/11 after we were pissed off by his female colleague who was standing at next counter on that day that she was having plenty of paper work need to do. I mean end of the day we came to the hotel to stay and you stood at front desk to serve customers but you said such things then who cares for us. Again, we appreciated his help and we will recommend the hotel for our friends and family again because of him.

Reviewed November 13, 2021

See room deals

10.0
Exceptional
Nur from Singapore
Family with young children
Deluxe
Stayed 2 nights in January 2022

Review of Resort World Sentosa”

I have always chose Hotel Michael whenever I need a break from the hustle and bustle. I love how efficient and systematic check in and outs are. I appreciate that the staffs will try their best to accomodate your request (I asked for connecting rooms during CNY period) I also have to give credits to the valet services there for always being energetic and responsive to our needs. The bathroom they have added a bidet which is to me the icing on the cake. Overall, my experiences will always be positive with Hotel Michael

Reviewed February 06, 2022

See room deals

10.0
Exceptional
Amri from Singapore
Family with young children
Deluxe
Stayed 1 night in March 2021

Enjoyed the stay cay ! ”

We were impressed by the staff’s professionalism in attending to influx of ppl checking in on that day. The counters were managed efficiently. We were attended by Jonathan who was polite, service oriented and friendly during our check-in. Many thanks to Gary , Jothi and the Concierge team for the wonderful service rendered. We had a complimentary upgrade and a birthday treat from the hotel ! Very good hospitality thank you and we will definitely be back again .

Reviewed March 25, 2021

See room deals

Greetings Amri, Thank you for taking the time to share your experience and give us a perfect score! It truly warms our hearts to know that we made you stay a memorable one, and our team was able to assist you to make it more comfortable. We strive to provide the highest level of service daily and constantly find ways to improve further. We wish your for your continued support and patronage of RWS and Hotel Michael, hope to see you soon! Stay safe. Best regards, Lisa - Assistant Operations Manager

Responded April 06, 2021
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
10.0
Exceptional
Mohamad from Singapore
Couple
Deluxe
Stayed 1 night in August 2020

Best hotel yet!”

Best hotel clean room good service.. Went for 1 night staycation with a friend and it is superb! After checking out the hotel my friend asked me to be her bf and till now I'm still with her... great experience!

Reviewed June 29, 2022

See room deals

10.0
Exceptional
april from Singapore
Family with teens
Deluxe
Stayed 1 night in October 2020

Relaxing stay with family”

Thank you for giving us the most comfortable and quiet room on high floor. We were able to use the pool for 1 hour. I love the feeling that it is not crowded. Check in was a bit slow but understandable. Check out was dropping the keys in the box then thats it. Goodluck to your team.

Reviewed October 25, 2020

See room deals

Hello April, big thank you for the perfect score and sharing your wonderful feedback. It is great to know you enjoyed your room and had a fantastic stay overall. We hope for your continued support and patronage of RWS. Stay safe. Marco Lam - Operations Manager

Responded October 31, 2020
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
10.0
Exceptional
Hong from Singapore
Family with teens
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
Stayed 2 nights in December 2021

Hotel Michael@Resorts World Sentosa”

This time I booked 4 rooms, 2 for my family of 4 and another 2 for my sister-in-law's family. Hotel Michael was a clean and nice hotel with friendly staffs. Very near to all the attractions and eating place. We enjoyed ourselves very much, good experience.

Reviewed December 29, 2021

See room deals

10.0
Exceptional
Adolfo
Couple
Deluxe Room - 3 Days 2 Nights Multi-Attraction Package
Stayed 5 nights in March 2019

Amazing vacation”

Hotel Michael at Sentosa is walking distance to a lot of attractions. Easy to go from one place to the other either riding cable cars or the sentosa express(monorail) or simply walking. Beautiful, very clean and safe. Hotel staff all speak english and very helpful. They really attend to your needs.

Reviewed March 14, 2019

See room deals

10.0
Exceptional
William from Singapore
Family with young children
Stayed 2 nights in July 2021

Pleasant surprise!”

During check in, naturally restrictions were in place to ensure safety of everyone. We had to provide personal info of all guests. We didn’t indicate in our special request that we will be celebrating my daughter’s birthday. However, the staff noticed it and gave her a pleasant surprise. We stepped into the room with birthday decorations on the bed. My 4 year old was smiling from ear to ear. It was indeed a great start to our staycation. Thank you!

Reviewed July 17, 2021

See room deals

Dear William, We are most delighted to hear that you chose to stay with us to celebrate your baby girl's birthday. Resorts World Sentosa and all of us at Hotel Michael take pride in providing our guests with the highest standards in hospitality. It's wonderful to learn that you have enjoyed your stay with us. We had a wonderful time taking care of you and cannot wait to take care of you once again - thank you so much for the vote of confidence! Yours sincerely Judy Wu Assistant Operations Manager

Responded August 07, 2021
Resorts World Sentosa - Hotel Michael (SG Clean Certified)
10.0
Exceptional
Michael from Australia
Family with teens
Deluxe
Stayed 1 night in September 2019

Stop over”

The staff were exceptional and could not do enough for us.The hotel is almost at the doorstep of Universal Studios as well. The bed was very comfortable and all the necessary toiletries were supplied including toothbrushes.The only downside was the wifi in our room was intermittent but very fast in the reception area.

Reviewed September 21, 2019

See room deals

10.0
Exceptional
Boon from Singapore
Family with young children
Deluxe
Stayed 2 nights in November 2021

Enjoyed my staycation!”

Check in kiosk machine was a bit of problem. Was crowded at the lobby and waited about an hr to receive 0ur key card. But must really give the staff 5 stars, they are friendly and approachable, flexible as I request for half hr late check out as it was raining and we were stuck on the beach for some time. Room service was excellent too! Hotel Michael staff are an asset and gem. I would choose to go back for staycation again because of the hotel staff.

Reviewed December 03, 2021

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss