Check-in is from 12:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hostel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

River Park Retreat is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hostel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at River Park Retreat also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hostel. If you're looking for an easy way to get around Chitwan with private transportation, the hostel can arrange car rental for you.