Sheraton Hanoi Hotel

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

K5 Nghi Tam, 11 Xuan Dieu Road. Tay Ho Ward, Hanoi, Vietnam, Tay Ho District, Hanoi, Vietnam, 10000

Highlights

Hygiene Plus

Airport transfer

Air conditioning

Currency exchange

Daily housekeeping

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

About us

Conveniently situated in the Tay Ho District part of Hanoi, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.
Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!
Cleanliness 8.7
Service 8.7
Facilities 8.5
Room comfort and quality 8.3

Based on 700 verified reviews

Cleanliness

8.7

Service

8.7

Facilities

8.5

Room comfort and qua...

8.3

Location

8.1

Value for money

8.1

See map

8.1Excellent

Location rating score

Excellent location - 2.36 kilometers from city center
Exceptional for walking
More details on walking
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There are 67 places in walking distance!

Parking
FREE
Walkable places
YNOT
140 m
Oasis Grocery Store and Gourmet Shop
170 m
Hoa Fashion
180 m
Hanoi Design Centre
270 m
Lacquer and more
270 m
Popular landmarks
Presidential Palace Historical Site
2.3 km
Ho Chi Minh Mausoleum
2.6 km
One Pillar Pagoda
2.9 km
Vietnam Military History Museum
3.1 km
Old Quarter
3.5 km
Closest landmarks
Vietfighter
230 m
Huang Xi To Ho
620 m
 International SOS Medical and Dental Clinic - 24 hrs
630 m
Elegant Suites Westlake pool
720 m
Zo Project
770 m

Good to know

Value for money8.1
Distance to city center5km
Location rating8.1
Nearest airportNoi Bai International Airport (HAN)
Distance to airport17.9 km

Rooms available at Sheraton Hanoi Hotel

Excellent
Room comfort & quality

8.3

Imperial Suite, Suite, 1 King
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  • Room size: 176 m²/1894 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Club level, Suite, 1 King
...
  • Room size: 126 m²/1356 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Club level, Guest room, 1 King
...
  • Room size: 37 m²/398 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Club level, 1 Bedroom Suite, 1 King
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  • Room size: 112 m²/1206 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Club level, 1 Bedroom Executive Suite, 1 King
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  • Room size: 67 m²/721 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Guest Room, 2 Twin, High Floor
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  • Room size: 37 m²/398 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Club lounge access, Guest room, 2 Twin
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  • Room size: 37 m²/398 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Guest room, 2 Twin
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Guest room, 1 King, High floor
...
  • Room size: 37 m²/398 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Guest Room, 1 King
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Absolutely! The perks of staying at Sheraton Hanoi Hotel include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

The average travel time to get from Sheraton Hanoi Hotel to the airport is 25 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

Sheraton Hanoi Hotel has a total of 18 floors.

The average room rate for Sheraton Hanoi Hotel in the past month is 4050171.64 VND, compared to city's average of 1144705.57 VND.

Sheraton Hanoi Hotel can communicate in 5 languages and supports well-known languages such as English and Mandarin Chinese for travelers traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

86.0% of our past visitor reviews have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Sheraton Hanoi Hotel down in the review section.

Verified families with older children that have stayed at this property have given Sheraton Hanoi Hotel an average rating of 8.6. You can check out more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Hanoi Railway Station, 4056.95 m away from Sheraton Hanoi Hotel.

Guest visitors can enjoy breakfast offered with an additional charge of 560000 VND for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

More about Sheraton Hanoi Hotel

More about Sheraton Hanoi Hotel

Experience Luxury and Convenience at Sheraton Hanoi Hotel

Welcome to Sheraton Hanoi Hotel, a 5-star oasis nestled in the heart of Hanoi, Vietnam. With its unrivaled location, luxurious amenities, and impeccable service, this hotel offers a truly memorable experience for both business and leisure travelers. As you step into the grand lobby of Sheraton Hanoi Hotel, you will be greeted by a warm and inviting atmosphere. The hotel boasts 299 elegantly appointed rooms, each designed to provide the utmost comfort and relaxation. Whether you choose a spacious Deluxe Room or indulge in the lavishness of a Suite, you can expect modern furnishings, plush bedding, and stunning views of the city or the tranquil West Lake. Check-in begins at 3:00 PM, allowing you ample time to settle in and make the most of your stay. The hotel's check-out time is set at 12:00 PM, giving you a leisurely morning to enjoy a delicious breakfast or take a refreshing dip in the sparkling outdoor pool. If you have an early flight to catch, rest assured that the hotel is conveniently located just 25 minutes away from the airport, ensuring a stress-free journey. Sheraton Hanoi Hotel is a haven for families traveling with children. The hotel's child policy allows children between the ages of 0 to 11 to stay free of charge, making it an ideal choice for a memorable family getaway. With a range of family-friendly amenities and activities, including a dedicated children's pool and a Kids Club, young guests will be entertained and well taken care of throughout their stay. Experience the allure of Hanoi while enjoying the comfort and convenience of Sheraton Hanoi Hotel. With its prime location, luxurious accommodations, and thoughtful amenities, this 5-star retreat is the perfect choice for travelers seeking a truly unforgettable stay in Vietnam's vibrant capital city.

Exceptional Entertainment Facilities at Sheraton Hanoi Hotel

Discover a vibrant and inviting atmosphere at the Sheraton Hanoi Hotel, where entertainment options are designed to enhance your stay. Take a leisurely stroll through the beautifully maintained garden, a tranquil oasis perfect for relaxation or a peaceful escape amidst lush greenery. For those seeking social moments, the stylish bar offers a sophisticated setting to unwind with expertly crafted cocktails and a wide selection of beverages, making it an ideal spot for both casual gatherings and special occasions. Additionally, the hotel features a variety of shops within its premises, providing a convenient and enjoyable shopping experience where guests can browse unique local products and luxurious souvenirs. With these diverse entertainment facilities, Sheraton Hanoi ensures a memorable and enjoyable experience for all its guests.

Unleash Your Potential at Sheraton Hanoi Hotel's Fitness Center

At Sheraton Hanoi Hotel, staying active while enjoying your stay is a top priority. The hotel features a state-of-the-art fitness center that caters to all levels of fitness enthusiasts. With an array of modern equipment, including advanced cardio machines, free weights, and strength training apparatus, guests can engage in invigorating workouts designed to boost both physical health and mental well-being. Whether you're looking to maintain your fitness routine or embark on a new wellness journey, the fitness center provides the perfect environment to achieve your goals. The fitness center is not just about equipment; it's about creating an inspiring atmosphere. Large windows allow natural light to flood the space, providing a refreshing view of the surrounding landscape while you exercise. Additionally, the facility is well-maintained and designed with your comfort in mind, ensuring a seamless workout experience. For those who prefer group activities, the hotel often hosts fitness classes that encourage camaraderie and motivation. At Sheraton Hanoi Hotel, you can enjoy a comprehensive fitness experience that complements your luxurious stay.

Exceptional Convenience Facilities at Sheraton Hanoi Hotel

Experience unparalleled comfort and ease at Sheraton Hanoi Hotel, where a range of premium convenience facilities are designed to cater to your every need. Enjoy the flexibility of 24-hour room service, ensuring you can satisfy your cravings or attend to your needs at any hour. The hotel also offers efficient laundry services and daily housekeeping, allowing you to relax without worrying about chores or cleanliness during your stay. For added security and peace of mind, safety deposit boxes are available in your room, while the concierge service is always ready to assist with personalized recommendations and arrangements. Guests staying in the executive lounge benefit from exclusive access, providing a sophisticated space for relaxation and networking. Additionally, luggage storage facilities ensure your belongings are secure and accessible, making your stay seamless and stress-free from check-in to check-out.

Convenient Transport Facilities at Sheraton Hanoi Hotel

Experience seamless travel with Sheraton Hanoi Hotel’s comprehensive transport services designed to make your stay effortless and enjoyable. The hotel offers reliable airport transfer services, ensuring you arrive and depart in comfort and style, whether you're arriving from Noi Bai International Airport or heading to your next destination. For those who prefer exploring at their own pace, the hotel provides convenient car hire options, giving you the flexibility to discover Hanoi and its surrounding attractions on your schedule. Additionally, Sheraton Hanoi Hotel features an onsite car park, offering guests the convenience of secure and accessible parking during their stay. Whether you're arriving by car or planning to rent one, these transport facilities are tailored to enhance your travel experience, providing peace of mind and ease of movement throughout your visit to Hanoi.

Luxurious Comfort at Sheraton Hanoi Hotel: Room Facilities

Step into a world of refined elegance and modern comfort at Sheraton Hanoi Hotel, where every room is designed to enhance your stay. Each accommodation is equipped with air conditioning to ensure a pleasant climate, allowing you to unwind after a day of exploring the vibrant city. Enjoy the convenience of a separate living room, perfect for relaxation or entertaining guests. The room features a state-of-the-art television with satellite/cable options, keeping you connected to your favorite shows and news from around the world. Indulge in the thoughtful amenities provided, including plush bathrobes and high-quality toiletries that elevate your self-care routine. A well-stocked mini bar and refrigerator offer refreshments at your fingertips, while complimentary bottled water, instant coffee, and tea ensure you stay refreshed throughout your stay. Blackout curtains allow for a peaceful night's sleep, and daily newspapers keep you informed. With a hair dryer and soft towels readily available, your comfort is our priority at Sheraton Hanoi Hotel.

Exceptional Dining Convenience at Sheraton Hanoi Hotel

Experience the ultimate in dining flexibility with Sheraton Hanoi Hotel’s 24-hour room service, offering a wide array of delicious dishes available around the clock. Whether you're craving a late-night snack, an early breakfast, or a cozy meal in the comfort of your room, our attentive staff ensures your culinary needs are met with prompt and courteous service. The hotel’s daily housekeeping extends to maintaining a pristine and inviting environment, allowing you to relax and enjoy your stay in a clean, comfortable space. While the hotel focuses on providing exceptional in-room dining and impeccable cleanliness, guests can also indulge in a variety of local and international flavors at nearby dining establishments, making every meal a memorable experience.

Luxurious Room Options at Sheraton Hanoi Hotel

Discover a range of elegant accommodations at Sheraton Hanoi Hotel, featuring thoughtfully designed rooms to suit every guest's preference. Choose from well-appointed Guest Rooms with either a comfortable King or Twin beds, each spanning 37 square meters, perfect for a restful stay. For those seeking an elevated experience, the High Floor Guest Rooms offer the same spaciousness with added tranquility and stunning views. Guests looking for exclusive access can opt for the Club Level rooms, which include the Guest Rooms with King or Twin beds, as well as the sophisticated 1 Bedroom Executive Suite, 1 Bedroom Suite, and various luxurious Suites, ranging from 67 to 176 square meters. These suites provide ample space and privacy for a truly indulgent experience.

Discover the Tranquil Charm of Tay Ho District in Hanoi

Nestled on the shores of West Lake, Tay Ho District offers a serene and picturesque escape from the bustling city center of Hanoi, Vietnam. Known for its tranquil charm, this district is a popular destination for both locals and tourists seeking a peaceful retreat. The highlight of Tay Ho District is undoubtedly West Lake, the largest freshwater lake in Hanoi. With its sparkling waters and lush green surroundings, it provides a stunning backdrop for leisurely strolls, cycling, or even boating. Take a relaxing boat ride and explore the lake's many islands, each with its own unique attractions. Discover the historic Tran Quoc Pagoda, the oldest Buddhist temple in Hanoi, located on a small island in the lake. Or simply find a cozy lakeside cafe and enjoy a cup of Vietnamese coffee while taking in the breathtaking views. Aside from its natural beauty, Tay Ho District is also known for its vibrant expat community and trendy dining scene. The district is dotted with trendy restaurants, cafes, and bars, offering a wide range of international cuisines. Whether you're craving authentic Vietnamese dishes, Mediterranean delights, or hearty Western fare, you'll find plenty of options to satisfy your taste buds. After a delicious meal, explore the local markets and boutique shops that line the streets, where you can find unique handicrafts, souvenirs, and fashion items. With its peaceful ambiance, stunning lake views, and diverse dining options, Tay Ho District is a must-visit destination for travelers looking to experience a different side of Hanoi. Whether you're seeking relaxation, cultural exploration, or culinary delights, this district has something for everyone.

Convenient Transportation Options from Hanoi Airports to Sheraton Hanoi Hotel

Located in the picturesque Tay Ho District of Hanoi, Vietnam, Sheraton Hanoi Hotel offers a luxurious and comfortable stay for travelers visiting this vibrant city. Getting to the hotel from the nearest airports is a breeze, thanks to the various transportation options available. If you are arriving at Noi Bai International Airport, the most convenient way to reach Sheraton Hanoi Hotel is by taxi. Taxis are readily available at the airport and offer a hassle-free journey to the hotel. The journey takes approximately 35 minutes, depending on traffic conditions. Alternatively, you can also book a private transfer in advance to ensure a smooth and comfortable ride to the hotel. For those arriving at the smaller Gia Lam Airport, located to the east of Hanoi, taxis are also available for transportation to Sheraton Hanoi Hotel. The journey from Gia Lam Airport to the hotel takes around 45 minutes, depending on traffic. It is advisable to negotiate the fare with the taxi driver before starting the journey. No matter which airport you arrive at, Sheraton Hanoi Hotel is easily accessible, offering a convenient and comfortable base for exploring the enchanting city of Hanoi. With its luxurious amenities, excellent service, and prime location, Sheraton Hanoi Hotel is the perfect choice for both leisure and business travelers.

Explore the Vibrant Surroundings of Sheraton Hanoi Hotel

Situated in the heart of Hanoi, Sheraton Hanoi Hotel offers a prime location surrounded by a plethora of exciting landmarks and attractions. Just a stone's throw away from the hotel, you will find Ho Tay Water Park, a thrilling destination for families and adventure enthusiasts. Dive into a world of water slides, wave pools, and lazy rivers, promising a day of fun and excitement for all ages. For those seeking a cultural experience, Kim Lien Pagoda is a must-visit attraction. Immerse yourself in the serene ambiance of this ancient Buddhist temple, adorned with intricate carvings and stunning architecture. Take a moment to reflect and find inner peace amidst the tranquil surroundings. If you're in the mood for some retail therapy, head to the nearby mall and indulge in a shopping spree. Discover a wide range of local and international brands, trendy fashion boutiques, and vibrant food courts offering a variety of cuisines to satisfy your cravings. After a day of exploration, unwind and rejuvenate at Zenith yoga, where experienced instructors guide you through invigorating yoga sessions. Find your inner balance and leave feeling refreshed and energized. With its convenient location, Sheraton Hanoi Hotel allows you to easily access Vin+ 35B Xuân La, Phu Tay Ho, International SOS Medical and Dental Clinic - 24 hrs, Oasis Grocery Store and Gourmet Shop, and Gian Hàng Từ Thiện, ensuring that you have everything you need at your fingertips. Experience the best of Hanoi's vibrant surroundings when you stay at Sheraton Hanoi Hotel. Whether you're seeking adventure, cultural immersion, or retail therapy, this hotel's prime location ensures that you can explore the city's landmarks and attractions with ease.





A Culinary Haven: Dining Options Near Sheraton Hanoi Hotel

Sheraton Hanoi Hotel is surrounded by a vibrant array of dining options that will satisfy even the most discerning food lovers. Just steps away from the hotel, you will find MAAZI West-Lake, a stylish restaurant serving up a fusion of Asian and European flavors. If you're craving authentic Indian cuisine, Dalcheeni Indian Restaurant and Hill top curry Indian restaurant are both excellent choices. For a taste of international fare, head to Chops Tay Ho or 6 Degrees, where you can indulge in a variety of mouthwatering dishes. Pizza lovers will be delighted by the offerings at Pizza Belga, while those seeking a lively atmosphere can visit The Republic. If you're in the mood for Mexican cuisine, Anita's Cantina is the place to be. For a truly unique dining experience, Dragon Cello Restaurant offers a fusion of Vietnamese and French cuisine, while Phuong Nguyen Restaurant specializes in traditional Vietnamese dishes. With such a diverse range of options, you'll never run out of delicious dining choices during your stay at Sheraton Hanoi Hotel.

Shop 'til you drop at Sheraton Hanoi Hotel's surrounding shopping landmarks

Located in the heart of Hanoi, Sheraton Hanoi Hotel is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Module 7, a trendy boutique known for its unique and stylish clothing. If you're looking for handmade wooden furniture and home decor, Wood Plus Vietnam is the place to go. For fashionable clothing made from sustainable materials, Zeds Threads and George's Fashion Boutique are must-visit stores. L'Atelier offers a curated selection of high-end designer pieces, while Lacquer and more showcases exquisite lacquerware. If you're in search of unique handmade accessories and gifts, Zo Project is the perfect destination. And for a wide range of international brands and luxury goods, head to Emporium Hanoi. Lastly, don't miss out on Bamboo Village Shop, where you can find beautiful bamboo products and souvenirs to take home as a reminder of your time in Hanoi. With such a diverse range of shopping options right at your doorstep, Sheraton Hanoi Hotel is the ideal base for a shopping spree in Hanoi.

Luxury at a Competitive Price: Sheraton Hanoi Hotel

Experience the epitome of luxury without breaking the bank at Sheraton Hanoi Hotel. With an average room price of just $208, this prestigious hotel offers unparalleled value for money. When compared to the average price of a hotel room in Hanoi, which stands at $67, Sheraton Hanoi Hotel stands out as a true gem in terms of affordability and opulence. Nestled in the heart of Hanoi, Sheraton Hanoi Hotel boasts world-class amenities, impeccable service, and stunning views of the city skyline. From the moment you step into the grand lobby, you'll be captivated by the elegant decor and warm ambiance. The spacious and well-appointed rooms offer a haven of comfort, featuring plush beds, modern furnishings, and state-of-the-art technology. Whether you're visiting for business or leisure, Sheraton Hanoi Hotel provides a luxurious retreat at a fraction of the price you would expect. Indulge in a culinary journey at one of the hotel's exquisite restaurants, where skilled chefs prepare a tantalizing array of international and local cuisines. Unwind and rejuvenate at the on-site spa, offering a range of invigorating treatments and therapies. With a fully equipped fitness center, outdoor pool, and tennis courts, there are plenty of options to stay active and energized during your stay. Don't miss out on this exceptional opportunity to experience luxury accommodation at an unbeatable price. Book your stay at Sheraton Hanoi Hotel and discover a world of elegance and comfort without compromising on affordability.

A Haven of Excellence and Comfort

Sheraton Hanoi Hotel in Hanoi, Vietnam is renowned for its exceptional service, comfortable rooms, and delightful atmosphere. Guests rave about the great rooms, wonderful buffet breakfast, and excellent service provided by the friendly and accommodating staff. The hotel's superb service ensures a pleasant and relaxing stay, making it a favorite choice for many travelers. The pool, especially on sunny days, offers a serene and rejuvenating experience. With its nice atmosphere and consistent quality, Sheraton Hanoi Hotel is a preferred destination for guests who have tried various other hotels but always find themselves returning to its welcoming embrace.

Unforgettable Experiences Await at Sheraton Hanoi Hotel

Discover a world of exceptional hospitality and unforgettable experiences at Sheraton Hanoi Hotel. With an impressive overall rating of 8.3, this luxurious hotel has received high praise from guests who have had the pleasure of staying here. From the moment you step foot into the grand lobby, you'll be greeted by the attentive and friendly staff, setting the tone for a truly remarkable stay. One of the standout features of Sheraton Hanoi Hotel is its exceptional staff performance, which has been rated an impressive 8.6. The dedicated team goes above and beyond to ensure that every guest feels welcomed and well taken care of. Whether you need assistance with arranging transportation, recommendations for local attractions, or simply a warm smile to brighten your day, the staff at Sheraton Hanoi Hotel is ready to exceed your expectations. Cleanliness is another area where Sheraton Hanoi Hotel excels, with a rating of 8.7. Guests have consistently praised the hotel's commitment to maintaining a pristine environment throughout the property. From the immaculate rooms to the well-maintained public areas, you can expect nothing less than spotless surroundings during your stay. This attention to detail creates a sense of comfort and relaxation, allowing you to fully unwind and enjoy your time at the hotel. If you're looking for a hotel that offers exceptional facilities, Sheraton Hanoi Hotel is the perfect choice. With a rating of 8.4, guests have raved about the hotel's extensive range of amenities. Take a dip in the sparkling outdoor pool, indulge in a rejuvenating spa treatment, or stay active at the state-of-the-art fitness center. Whatever your preference, Sheraton Hanoi Hotel has something to cater to every need and ensure that your stay is nothing short of extraordinary.

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Amenities and facilities

Excellent8.5

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Dutch
  • Japanese
  • Korean
  • Malay
  • Vietnamese
Family
  • Children's books and toys
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Garden
  • Gym/fitness
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Tennis court
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Happy hour
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids facilities
  • Kids meal
Access
  • CCTV in common areas
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Hair dryer
  • Mini bar

Food and dining

Breakfast options
  • American
  • Vegetarian
  • Gluten-free
Restaurants on site
Oven D'or
  • Cuisine: International
  • Menu: Buffet
Hemispheres Steak & Seafood Grill Restaurant
  • Cuisine: Steakhouse
  • Menu: A-la-carte

Location

K5 Nghi Tam, 11 Xuan Dieu Road. Tay Ho Ward, Hanoi, Vietnam, Tay Ho District, Hanoi, Vietnam, 10000

Excellent8.1

Location

Airports
  • Noi Bai International Airport (HAN)
    17.9 km 27 min drive
  • Cat Bi International Airport (HPH)
    96.5 km
Public transportation
  • Hanoi Railway Station
    4.1 km 17 min drive
Hospital or clinic
  •  International SOS Medical and Dental Clinic - 24 hrs
    630 m
Shopping
  • Night Market
    3.2 km
Convenience store
  • Vinmart
    2.1 km 10 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Presidential Palace Historical Site
    2.3 km
  • Ho Chi Minh Mausoleum
    2.6 km
  • One Pillar Pagoda
    2.9 km
  • Vietnam Military History Museum
    3.1 km
  • Old Quarter
    3.5 km
  • Temple of Literature & National University
    3.6 km
  • St. Joseph's Cathedral
    3.9 km
  • Vietnam Museum of Ethnology
    4.0 km
  • Hoa Lo Prison
    4.1 km
  • Vietnamese Women's Museum
    4.6 km
Nearby landmarks
  • YNOT
    140 m
  • Oasis Grocery Store and Gourmet Shop
    170 m
  • Hoa Fashion
    180 m
  • Vietfighter
    230 m
  • Hanoi Design Centre
    270 m
  • Lacquer and more
    270 m
  • Wood Plus Vietnam
    270 m
  • Bamboo Village Shop
    300 m
  • Module 7
    310 m
  • L'Atelier
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center5km
  • Travel time to airport (minutes)25
  • Airport transfer fee1150000 VND
Extras
  • Daily Internet/Wi-Fi fee0 VND
  • Breakfast charge (unless included in room price)560000 VND
The property
  • Year property opened2003
  • Number of floors18
  • Non-smoking rooms/floorsno
  • Number of restaurants2
  • Number of bars/lounges1
Parking
  • Daily parking fee0 VND

Reviews of Sheraton Hanoi Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 7.2
  • 9.6
  • 9.2
  • 9.6
  • 8.4
  • 9.2
  • 8.8
  • 9.6
  • 6.4
  • 10

Most recent

  • Cleanliness score 8.7 out of 10 and is a high score in Hanoi
    Cleanliness8.7
  • Service score 8.7 out of 10 and is a high score in Hanoi
    Service8.7
  • Facilities score 8.5 out of 10 and is a high score in Hanoi
    Facilities8.5
  • Room comfort and quality score 8.3 out of 10
    Room comfort and quality8.3
  • Location score 8.1 out of 10 and is a high score in Hanoi
    Location8.1
  • Value for money score 8.1 out of 10 and is a high score in Hanoi
    Value for money8.1
High score for Hanoi

Rating

9+ Exceptional (117)
8-9 Excellent (70)
7-8 Very Good (84)
6-7 Good (27)
<6 Below Expectation (39)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 337 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Jongyoon from South Korea
    Group
    Club lounge access, Guest room, 2 Twin
    Stayed 2 nights in September 2023

    “Club lounge use”

    I booked the breakfast and club lounge usage option, and I didn't have much to go outside for. I had a satisfying and delicious meal inside the hotel. In the evening, there are various types of Korean ramen on the first floor. There's also bibimbap. I'm satisfied with the good food. The swimming pool is on the smaller side, but it's okay. The fitness center is nice. It's a great advantage to have a Korean staff member, making communication very easy.

    Reviewed October 01, 2023
    Auto-translated through generative A.I.

    Dear Jongyoon Thank you for leaving your valuable review. We're glad to hear that you enjoyed our breakfast and club lounge benefits. Thank you for sharing that you enjoyed your meal comfortably at the hotel. I am glad that you were able to enjoy a delicious meal with the various types of Korean ramen and bibimbap provided on the first floor. Although the swimming pool is small, efforts are made to provide a pleasant atmosphere. We're also glad to hear that you enjoyed our fitness center. I also consider it a very positive advantage that we were able to communicate comfortably thanks to the presence of Korean employees. We appreciate that you were satisfied with the facilities and services you used, and we will continue to strive to provide you with a better experience. Please look forward to your next visit. Regards Hotel Manager

    Responded March 26, 2024
    Sheraton Hanoi Hotel
  2. 8.0
    Excellent
    Trang from Vietnam
    Group
    Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
    Stayed 1 night in June 2023

    “It's okay.”

    Being a large hotel system, everything is fine. The hotel is a bit old since it has been around for a while, but the campus is spacious and beautiful, with a rich breakfast and enthusiastic staff to assist. It is near West Lake for a chill atmosphere and not very close to the street. If you like to go to the Old Quarter, it is a bit far from here.

    Reviewed June 09, 2023
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  3. 10.0
    Exceptional
    Dinker from India
    Family with young children
    Club level, Guest room, 1 King
    Stayed 3 nights in April 2023

    “Great service”

    Loved the help by the travel desk. clean room, very good facilities, nice location next to lake . though not very visible, good restaurants in vicinity

    Reviewed November 14, 2023

    Dear Dinker, Thank you for your kind review. We're thrilled to hear that you received great service from our travel desk. Our team is dedicated to ensuring a pleasant and memorable stay for our guests. We're also glad that you found your room to be clean and enjoyed our facilities. The location next to the lake adds to the charm of our hotel. We appreciate your feedback regarding the nearby restaurants, and we'll strive to make them more visible for our guests. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Best regards, Hotel Management

    Responded March 26, 2024
    Sheraton Hanoi Hotel
  4. 6.0
    Thao from Singapore
    Business traveler
    Guest Room, 1 King
    Stayed 2 nights in September 2023

    “The bad experience”

    I had book the King bed room for one person but when I came Sheraton hotel, they assigned the twin single bed. I asked for my orginal booking room they refused and informed that : "type of the bed cannot be guaranteed by Agoda, it is only guaranteed if customer contact directly with hotel....so it is imposible to change the room". While I had not time because of my bussiness meetings to follow up this case so I had to stay for two nights. It made me not comfortable at all. BTW, the hotel and room facilities are too old .

    Reviewed September 23, 2023
  5. 10.0
    Exceptional
    VONGCHANOK from Thailand
    Business traveler
    Guest Room, 2 Twin, High Floor
    Stayed 1 night in March 2024

    “Good Location”

    Spacious and clean room, located in a nice neighborhood. A minimart, cafe, and restaurant are just a few minutes' walk from the hotel. The staff are friendly and helpful.

    Reviewed March 19, 2024
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    Dear VONGCHANOK, Thank you for your positive review! We're glad you enjoyed your stay with us. Our spacious and clean rooms, along with our convenient location in a nice neighborhood, made your experience enjoyable. The presence of a minimart, cafe, and restaurant just a few minutes away added to your convenience. Our friendly and helpful staff were happy to assist you. We appreciate your feedback and hope to welcome you back in the future. Best regards, Hotel Management

    Responded March 26, 2024
    Sheraton Hanoi Hotel
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