South Urban Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No.65,Gongming Rd., East District, Chiayi, Taiwan, 60047

Highlights

Excellent room comfort & quality

Very clean, nice modern hotel
Great food & dining

Top property facilities

It also has a nice sauna place which I enjoyed very much!
Sparkling clean

- Guests have rated this property 9.2/10 on cleanliness

Very clean, nice modern hotel
910 meters to public transportation

910 meters to public transportation - Beimen is within 910 meters

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Family room

Kitchen

About us

The South Urban Hotel combines serene Alishan-inspired design with modern luxury. Enjoy curated local experiences and rooftop stargazing. Centrally located in Chiayi, it provides easy access to natural attractions and vibrant local culture. Located in East District, Chiayi, this hotel offers two travelers a vibrant atmosphere filled with delicious street food and scenic parks. Enjoy amenities like a refreshing swimming pool and a dining venue with exquisite meals for an unforgettable stay. Each room features air conditioning and complimentary Wi-Fi, with select options showcasing views of the bustling city or charming streets. Just a short walk away, explore The Hinoki Village, an architectural gem, and Showtime Plaza, a lively shopping destination. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 12 times in last 24 hr

  • Good location and breakfast, will consider to stay next time
    LI H.
    台灣
  • Recommend and will stay again next time!
    Tak Y.
    Hong Kong SAR, China
  • New establishment, comfy and clean rooms
    Chai-Chi
    Taiwan
  • It also has a nice sauna place which I enjoyed very much!
    HO
    Hong Kong SAR, China
  • Very clean, nice modern hotel
    Jen-Chyun
    Canada
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Nearest transportation options

•

Beimen is within 0.9 km

•

Chiayi Railway Station is within 1.81 km

See map

8.7Excellent

Location rating score

Excellent location - 800 meters from city center
Parking
FREE
Popular landmarks
Chiayi Park
510 m
Yujheng Museum
640 m
Alishan Linye Village & Huiyisenghuo Village
800 m
The Hinoki Village
800 m
Alishan Forest Railway Garage Park
910 m
Closest landmarks
Jiuhua Mountain Temple
380 m
St. Martin De Porres Hospital Da-Ya Branch
500 m
Chiayi Park
510 m
Yang Ming Hospital
540 m
KANO Park
620 m

Good to know

Value for money8.7
Distance to city center2 km
Location rating8.7
Nearest airportChiayi Airport (CYI)
Distance to airport6.3 km

Select your room

Image 1 of 9

Standard Twin

29 m²/312 ft²
Max 3 adults
2 single beds
Street view
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Standard Twin

29 m²/312 ft²
Max 4 adults
2 single beds
Street view
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Standard Twin

Max 3 adults
2 single beds
Street view
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Family Room

29 m²/312 ft²
Max 5 adults
Fits groups
Street view
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Twin Room with Bath

30 m²/323 ft²
Max 3 adults
2 single beds
City view
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Family Room

29 m²/312 ft²
Max 3 adults
Fits groups
Street view
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Family Room

29 m²/312 ft²
Max 3 adults
Fits groups
Street view
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Superior Twin

30 m²/323 ft²
Max 2 adults
2 single beds

8.5

Excellent

Room comfort
Street view
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Deluxe Double Room with Bath

30 m²/323 ft²
Max 3 adults
1 double bed
City view
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Superior Double

30 m²/323 ft²
Max 2 adults
1 queen bed

8.6

Excellent

Room comfort
Street view

Frequently asked questions

Yes, South Urban Hotel has a 24-hour front desk.

Yes, there is an elevator at South Urban Hotel.

Yes. South Urban Hotel is 100% non-smoking and has designated smoking areas.

South Urban Hotel offers airport transfer services.

Yes, South Urban Hotel provides luggage storage.

Yes, free Wi-Fi is available in all rooms.

Yes, South Urban Hotel has family rooms.

Yes, South Urban Hotel has a fitness center.

Yes, South Urban Hotel has a business center.

Yes, South Urban Hotel offers breakfast (restaurant breakfast, breakfast buffet, and continental breakfast).

Yes, air conditioning is available in all rooms.

South Urban Hotel is about 1.81 km from Chiayi Railway Station.

Check-in is from 03:00 PM and check-out is until 11:00 AM.

Yes, South Urban Hotel provides daily housekeeping.

Yes. Public transport options nearby include Beimen, Chiayi Railway Station, and Jiabei Railway Station.

Yes, staff speak Chinese (Mandarin), English, and Japanese.

Yes. A guest review mentions that there is ubike at the hotel entrance.

Yes, South Urban Hotel has a designated smoking area.

Yes, South Urban Hotel offers wheelchair-accessible facilities.

Yes, South Urban Hotel provides luggage storage.

Yes, South Urban Hotel has safety deposit boxes.

Yes, South Urban Hotel has 1 on-site restaurant.

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More about South Urban Hotel

More about South Urban Hotel

Experience Luxury and Comfort at South Urban Hotel

Welcome to South Urban Hotel, a luxurious 4-star hotel located in the heart of Chiayi, Taiwan. With its modern design, impeccable service, and convenient location, South Urban Hotel offers an exceptional experience for both business and leisure travelers. Built in 2016, South Urban Hotel boasts 104 beautifully appointed rooms, each thoughtfully designed to provide the utmost comfort and relaxation. Whether you're traveling alone, with a partner, or with your family, you'll find the perfect accommodation to suit your needs. From cozy standard rooms to spacious suites, every room is equipped with modern amenities and stylish furnishings to ensure a memorable stay. Situated just 2 kilometers from the city center, South Urban Hotel offers a peaceful retreat away from the hustle and bustle, while still providing easy access to the city's attractions and business districts. Whether you're here to explore the cultural heritage of Chiayi or attending a conference, you'll find that everything is within reach. Check-in time at South Urban Hotel is from 03:00 PM, allowing you ample time to settle in and make yourself at home. The friendly and professional staff will be there to assist you with a seamless check-in process, ensuring that your stay starts off on the right foot. Check-out time is until 11:00 AM, giving you plenty of time to enjoy a leisurely breakfast or pack up before your departure. Please note that South Urban Hotel has a child policy in place. While children are welcome to stay, there may be extra charges involved. It's always best to check with the hotel directly for any specific requirements or inquiries regarding children's accommodation. Experience the height of luxury and comfort at South Urban Hotel. Book your stay today and discover the perfect blend of convenience, elegance, and exceptional service in the heart of Chiayi, Taiwan.

Endless Fun and Relaxation at South Urban Hotel's Entertainment Facilities

At South Urban Hotel in Chiayi, Taiwan, guests are treated to a wide range of entertainment facilities that guarantee endless fun and relaxation. The hotel boasts a beautifully landscaped garden, providing a serene and tranquil environment where guests can unwind and enjoy the natural beauty surrounding them. Whether you prefer to take a leisurely stroll or simply sit back and soak in the peaceful atmosphere, the garden at South Urban Hotel offers the perfect escape from the hustle and bustle of the city. For those seeking a bit more excitement, the hotel also features a games room that is sure to delight both young and old alike. Step into a world of fun and friendly competition as you challenge your friends or family to a game of billiards or table tennis. With a variety of games to choose from, there is something for everyone to enjoy. The games room at South Urban Hotel is the ideal place to bond with loved ones or make new friends while creating lasting memories.

Stay Active and Refreshed at South Urban Hotel's Sports Facilities

At South Urban Hotel, we understand the importance of staying active and refreshed during your stay. That's why we offer a range of top-notch sports facilities to cater to all your fitness needs. Our well-equipped fitness center is perfect for those looking to maintain their workout routine while away from home. With state-of-the-art equipment and a spacious layout, you'll have everything you need for a satisfying workout session. If you prefer to soak up the sun while staying active, our outdoor pool is the perfect spot for you. Dive into the crystal-clear waters and enjoy a refreshing swim to start your day or unwind after a long day of exploring Chiayi. Surrounded by lush greenery and comfortable loungers, our pool area provides a serene oasis where you can relax and recharge. Whether you're a seasoned swimmer or simply looking to cool off, our outdoor pool is sure to exceed your expectations. At South Urban Hotel, we prioritize your well-being and strive to provide the best sports facilities for our guests. Whether you're a fitness enthusiast or simply looking to stay active during your stay, our fitness center and outdoor pool offer the perfect options. So pack your workout gear and get ready to make the most of your stay at South Urban Hotel in Chiayi, Taiwan.

Convenience Facilities at South Urban Hotel

At South Urban Hotel, convenience is a top priority. With a range of facilities designed to make your stay comfortable and hassle-free, you can relax and enjoy your time in Chiayi, Taiwan. The hotel offers safety deposit boxes, ensuring the security of your valuables throughout your stay. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily browse the internet or catch up on work. For those who prefer to smoke, there is a designated smoking area available. Additionally, South Urban Hotel provides luggage storage, so you can explore the city without the burden of carrying your bags. If you're in need of a quick snack or drink, the hotel features a vending machine for your convenience. With daily housekeeping, you can expect a clean and tidy room every day. Whether you're traveling for business or leisure, South Urban Hotel's convenience facilities will ensure a pleasant and stress-free stay.

Convenient Taxi Service at South Urban Hotel

South Urban Hotel in Chiayi, Taiwan, offers a range of transport facilities to ensure a hassle-free stay for its guests. One of the standout features is its convenient taxi service. Whether you need a ride to explore the vibrant city or to catch a train at the nearby Chiayi Railway Station, the hotel's friendly staff can arrange reliable taxi services for you. With just a quick request at the reception, you can have a comfortable and efficient mode of transport at your disposal, allowing you to conveniently navigate the city and its surroundings. The hotel's commitment to providing excellent service extends to its taxi service, ensuring that guests can easily access all the attractions and destinations Chiayi has to offer.

Indulge in Exquisite Dining at South Urban Hotel

At South Urban Hotel, we understand that dining is an integral part of your travel experience. That's why we offer a range of exceptional dining facilities to satisfy every palate. Start your day off right with a delicious breakfast at our restaurant, where you can indulge in a scrumptious breakfast buffet. Our dedicated chefs prepare a wide selection of delectable dishes, including both local and international favorites, ensuring there is something for everyone to enjoy. Whether you prefer a hearty American breakfast or a light continental breakfast, our breakfast buffet has got you covered. With fresh ingredients and a variety of options, you'll have the perfect fuel to kickstart your day of exploration in Chiayi.

Comfort and Variety at South Urban Hotel

At South Urban Hotel, guests can choose from a range of comfortable and well-appointed rooms to suit their needs. The Standard Double rooms offer a spacious 30 square meters of living space, featuring a cozy Double Bed. For those traveling with a companion, the Standard Twin rooms provide 29 square meters with 2 Single Beds, ensuring a good night's sleep for both guests. Families or larger groups can opt for the Superior Quadruple rooms, also spanning 29 square meters and equipped with 2 Double Beds. With such a diverse selection of room types, guests can find the perfect accommodation to make their stay in Chiayi truly enjoyable. Booking these rooms on Agoda ensures that guests not only have access to the best prices, but also a hassle-free experience. Agoda's user-friendly platform allows for easy browsing and booking, ensuring that guests can secure their preferred room type at South Urban Hotel with just a few clicks. With Agoda's commitment to providing the best deals and a seamless booking process, guests can rest assured that their stay at South Urban Hotel will be both convenient and affordable.

Discover the Vibrant East District in Chiayi

Welcome to the bustling East District in Chiayi, Taiwan, where modernity meets tradition in a vibrant mix of sights, sounds, and flavors. This dynamic neighborhood is a must-visit for travelers seeking to immerse themselves in the local culture and experience the true essence of Chiayi. As you explore the East District, you'll be greeted by a plethora of shopping opportunities. From high-end fashion boutiques to local markets, there's something for everyone. Be sure to visit the popular Wenhua Night Market, where you can indulge in a variety of mouthwatering street food, shop for unique souvenirs, and witness the lively atmosphere that comes alive after sunset. In addition to its vibrant shopping scene, the East District is also home to several historical and cultural landmarks. Take a stroll along the picturesque Chiayi Old Prison, a former Japanese-era prison that now serves as a museum, offering a glimpse into the city's past. Don't miss the opportunity to visit the Chiayi Performing Arts Center, a modern architectural marvel that hosts a range of cultural performances and events throughout the year. With its blend of old and new, the East District truly offers a captivating experience for visitors of all interests.

Convenient Transportation from Chiayi Airport to South Urban Hotel

Located in the vibrant East District of Chiayi, South Urban Hotel offers a perfect blend of comfort and convenience for travelers visiting this charming city in Taiwan. When it comes to reaching the hotel from Chiayi Airport, there are several transportation options available. One of the most convenient ways to get to South Urban Hotel from Chiayi Airport is by taking a taxi. After arriving at the airport, you can easily find a taxi stand outside the terminal. The journey to the hotel takes approximately 20 minutes, depending on traffic conditions. Taxis in Chiayi are known for their reliability and comfort, making it a hassle-free option for travelers with luggage or those who prefer a direct transfer. Another option is to use the public transportation system. From Chiayi Airport, you can take the shuttle bus that operates between the airport and Chiayi Train Station. The bus journey takes around 30 minutes, and from the train station, South Urban Hotel is just a short taxi ride away. This option is not only cost-effective but also allows you to experience the local transportation system and get a glimpse of the city along the way. No matter which transportation option you choose, arriving at South Urban Hotel is an effortless process. The hotel's prime location in East District ensures easy access to popular attractions, shopping areas, and dining options, making it an ideal choice for both leisure and business travelers visiting Chiayi.

Explore the Rich Cultural Heritage and Natural Beauty Near South Urban Hotel

Located in Chiayi, Taiwan, South Urban Hotel offers easy access to a variety of landmarks and attractions that will captivate both nature lovers and history enthusiasts. Just a short distance away, you'll find The Hinoki Village, Alishan Linye Village, and Huiyisenghuo Village, where you can immerse yourself in the traditional Taiwanese way of life. Stroll through the charming streets, admire the well-preserved architecture, and indulge in local delicacies. For those seeking tranquility amidst nature, Chiayi Park is a must-visit destination. This sprawling park is known for its lush greenery, serene lakes, and vibrant flower gardens. Take a leisurely walk, have a picnic, or simply relax and enjoy the peaceful atmosphere. History buffs will be delighted by the Alishan Forest Railway Garage Park, which showcases the fascinating history of the Alishan Forest Railway. Explore the vintage trains, learn about the railway's construction, and marvel at the engineering marvels of the past. If you're interested in art and culture, make sure to visit the Art Site of Chiayi Railway Warehouse. This creative hub features exhibitions, workshops, and performances, providing a platform for local artists to showcase their talents. With its convenient location, South Urban Hotel is the perfect base for exploring these remarkable landmarks and attractions, allowing you to experience the rich cultural heritage and natural beauty of Chiayi, Taiwan.

Convenient Public Transport Stations near South Urban Hotel in Chiayi, Taiwan

Located in the bustling district of Beimen in Chiayi, South Urban Hotel offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short walk away from the hotel, you will find Beimen Station, a major transportation hub that connects you to various parts of Chiayi and beyond. From here, you can hop on a train and explore popular attractions like Alishan National Scenic Area, known for its stunning mountain views and picturesque landscapes. If you prefer to explore the city by bus, the hotel is also near the Beimen Bus Station. From here, you can catch a bus to Chiayi High Speed Rail Station, where you can easily travel to other cities in Taiwan. Additionally, the bus station offers routes to popular tourist spots in Chiayi, such as the Chiayi Night Market and Chiayi Park, allowing you to immerse yourself in the local culture and indulge in delicious street food. Whether you're planning to explore the natural wonders of Alishan or experience the vibrant city life of Chiayi, South Urban Hotel's proximity to Beimen Station and Beimen Bus Station ensures that you have convenient and hassle-free access to public transportation options.

Delightful Dining Options Near South Urban Hotel

When it comes to dining near South Urban Hotel, guests are spoiled for choice. Just a stone's throw away, you'll find a variety of local eateries that will tantalize your taste buds. For a delicious and healthy meal, Smartfish is a great option, offering fresh seafood dishes that are sure to satisfy. If you're in the mood for some authentic local flavors, head to Democracy Turkey Rice or Chiayi Ren Turkey Rice, where you can savor the renowned Chiayi-style turkey rice. For a taste of history, make sure to visit Chiayi City Historical Relic Museum, where you can explore the city's rich cultural heritage before enjoying a hearty bowl of Sanetsu Ramen or SIMPLE Turkey Rice nearby. And if you're craving some mouthwatering dumplings, Ling's Dumplings is just a short stroll away. With such a diverse range of dining options, South Urban Hotel is the perfect base for food lovers looking to indulge in the culinary delights of Chiayi, Taiwan.

Shop Till You Drop at South Urban Hotel's Surrounding Shopping Landmarks

Located in the heart of Chiayi, South Urban Hotel is surrounded by a plethora of shopping landmarks that are sure to delight shopaholics. Just a short walk away, you'll find Jialefu Night Market, where you can immerse yourself in the vibrant atmosphere and indulge in local street food and trendy fashion items. If you're in the mood for more night market adventures, Mituo Night Market is also nearby, offering a wide range of delicious snacks and unique souvenirs to take home. For a more upscale shopping experience, head over to Nice Plaza, a modern shopping complex that houses a variety of international and local brands. And last but not least, Wenhua Night Market is a must-visit destination for those looking for a taste of Chiayi's traditional culture and handicrafts. With these shopping landmarks just a stone's throw away from South Urban Hotel, you'll have plenty of opportunities to shop till you drop during your stay in Chiayi.

Affordable Luxury at South Urban Hotel in Chiayi

Experience the perfect blend of luxury and affordability at South Urban Hotel in Chiayi, Taiwan. With an average price of just $118 per night, this hotel offers exceptional value for money compared to the average price of a hotel room in Chiayi, which is $96. At South Urban Hotel, guests can enjoy a wide range of amenities and services without breaking the bank. Each room is tastefully designed with modern furnishings and thoughtful touches to ensure a comfortable stay. From spacious beds and plush linens to sleek bathrooms and high-speed internet access, every detail has been carefully curated to provide a memorable experience. In addition to the stylish accommodations, South Urban Hotel also boasts a variety of facilities to enhance your stay. Take a refreshing dip in the rooftop pool while enjoying panoramic views of the city, or unwind at the fitness center equipped with state-of-the-art equipment. The hotel's friendly and attentive staff are always on hand to assist with any requests, ensuring a hassle-free and enjoyable stay. With its prime location in the heart of Chiayi, South Urban Hotel offers easy access to the city's top attractions, including the renowned Alishan National Scenic Area and Chiayi Tower. Whether you're traveling for business or leisure, South Urban Hotel provides an affordable and luxurious retreat in Chiayi, making it the perfect choice for discerning travelers seeking comfort and value.

New, Modern, and Budget-Friendly: A Satisfying Stay at South Urban Hotel

South Urban Hotel in Chiayi, Taiwan offers a delightful experience with its good facilities and kind staff. As one guest mentioned, the hotel boasts a spacious parking lot, brand new facilities, and a nice bathroom with quality fixtures. The beds are incredibly comfortable and the bathrooms are clean and spacious, providing plenty of room to relax and refresh. With its modern design and new amenities, this hotel is perfect for budget travelers seeking a high-quality stay. Additionally, guests can enjoy a nice coffee shop just around the corner, adding to the overall convenience and satisfaction of their stay. With free parking available, South Urban Hotel is highly recommended for those looking for a new, modern, and budget-friendly option in Chiayi.

Exceptional Customer Ratings at South Urban Hotel

South Urban Hotel in Chiayi, Taiwan has received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 8.7, guests have consistently praised this hotel for its outstanding service and excellent value for money. One of the standout features of South Urban Hotel is its commitment to cleanliness, evident in its remarkable rating of 9.2. Guests can expect spotless and well-maintained rooms, ensuring a comfortable and hygienic environment throughout their stay. This attention to detail extends beyond the rooms, as the entire property is meticulously cleaned, leaving guests feeling refreshed and at ease. The hotel's prime location also contributes to its positive customer reviews, with a rating of 8.6. Situated in the heart of Chiayi, guests have easy access to popular attractions, shopping centers, and dining options. Whether exploring the vibrant city or embarking on day trips to nearby attractions, guests can conveniently navigate their way around with the hotel's central location as their starting point.

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Amenities and facilities

Excellent8.5

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Gym/fitness
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte in restaurant
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Kitchen
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Salad in restaurant
  • Soup in restaurant
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car power charging station
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Desk
  • Free bottled water
  • Free instant coffee
  • In-room safe box
  • Internet access – wireless
  • Mirror
  • Sewing kit
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Buffet

Location

No.65,Gongming Rd., East District, Chiayi, Taiwan, 60047

Excellent8.7

Location

Airports
  • Chiayi Airport (CYI)
    6.3 km 22 min drive
  • Tainan Airport (TNN)
    64.2 km 1.1 hour drive
Public transportation
  • Beimen
    900 m
  • Chiayi Railway Station
    1.8 km
Hospital or clinic
  • St. Martin De Porres Hospital Da-Ya Branch
    500 m
Shopping
  • Carrefour Tourism Night Market
    2.8 km
Convenience store
  • 7 Eleven
    350 m
Cash withdrawal
  • ATM
    400 m

What's nearby

Popular landmarks
  • Chiayi Park
    510 m
  • Yujheng Museum
    640 m
  • Alishan Linye Village & Huiyisenghuo Village
    800 m
  • The Hinoki Village
    800 m
  • Alishan Forest Railway Garage Park
    910 m
  • Bei Men Yi
    910 m
  • Chiayi Sherih Tower
    960 m
  • Jiayi Lan Pond Dam Scenic Area
    2.3 km
  • the Monument of Tropic of Cancer, Chiayi
    5.3 km
  • Wang Lai Shan
    8.3 km
Nearby landmarks
  • Jiuhua Mountain Temple
    380 m
  • St. Martin De Porres Hospital Da-Ya Branch
    500 m
  • Chiayi Park
    510 m
  • Yang Ming Hospital
    540 m
  • KANO Park
    620 m
  • Chiayi Old Prison
    640 m
  • Yujheng Museum
    640 m
  • Formosa Art
    710 m
  • Chiayi Baseball Field
    760 m
  • Chiayi Cultural Park
    760 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Children under 110 centimeters stay for free if using existing bedding.
  • Starting on 1 January 2025, this hotel will no longer provide disposable amenities in accordance with government regulations. If you have any requirements during your stay, please do not hesitate to contact the front desk for assistance.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 11:00
  • Reception open until: 00:00
Getting around
  • Distance from city center: 2 km
Extras
  • Daily Internet/Wi-Fi fee: 0 TWD
  • Breakfast charge (unless included in room price): 350 TWD
The property
  • Year property opened: 2016
  • Number of floors: 9
  • Number of rooms : 104
  • Number of restaurants: 1
  • Number of bars/lounges: 0
  • License Id / Local Tax ID/ Entity Name: 嘉義市旅館097號/43775051/南院旅墅股份有限公司嘉義分公司

Reviews of South Urban Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 10
  • 10
  • 10
  • 10
  • 8.8
  • 10
  • 10
  • 10
  • 6.4

Most recent

From 4,523 reviews

  • Cleanliness score 9.2 out of 10 and is a high score in Chiayi
  • Facilities score 8.5 out of 10 and is a high score in Chiayi
  • Location score 8.7 out of 10 and is a high score in Chiayi
  • Service score 8.9 out of 10 and is a high score in Chiayi
  • Value for money score 8.7 out of 10 and is a high score in Chiayi
Guest Type
Room Type
Language

Show reviews that mention 

Cleanliness

Mentioned in 9 reviews
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77% Positive
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22% Unfavourable

Breakfast

Mentioned in 6 reviews
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50% Positive
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50% Unfavourable

Parking

Mentioned in 5 reviews
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80% Positive
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20% Unfavourable

Bathroom

Mentioned in 4 reviews
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25% Positive
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75% Unfavourable

Bathtub

Mentioned in 4 reviews
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50% Positive
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50% Unfavourable

Location

Mentioned in 4 reviews
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100% Positive

Room comfort

Mentioned in 4 reviews
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100% Positive

Room size

Mentioned in 4 reviews
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75% Positive
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25% Unfavourable

Service

Mentioned in 4 reviews
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Changed to review page 1
  1. 8.8Excellent

    Ching from Singapore
    Couple
    Standard Twin
    Stayed 1 night in December 2025

    “Good location for food and groceries. Clean comfortable room.”

    Good breakfast. Clean and comfortable room. But gym? Meh. When we were there there was no air con in the small windowless gym, hence it was stuffy and suffocating. Well, perhaps gyms aren't popular here. Nevertheless, the location was great for us as there are quite many small eats around if you are willing to explore. A good-sized supermarket and fruit/veg shop is just round the corner for purchase of local produce to take home. Still a good stay. Recommended.

    Reviewed January 03, 2026
  2. 6.4Good

    Pei-yao from Singapore
    Couple
    Twin Room
    Stayed 1 night in July 2026

    “Waste of floor space”

    The room was exceptionally spacious, but it lacked some basic amenities that significantly affected the overall stay. Most notably, there was no full-length mirror, which is an essential feature for guests who want to check their outfit before heading out. Another inconvenience was the water dispenser, which was only available on the lower floors. While complimentary bottled water was provided, the small bottles were nowhere near enough for proper hydration, especially after a day of sightseeing or during warmer weather. The bath towels were extremely rough and felt more like doormats than hotel towels. The shower was another disappointment. The water never became properly hot and remained only lukewarm. We already felt cold showering on a summer day, so I can only imagine how uncomfortable it would be during winter. Given the price point of this hotel, I expected a much greater focus on guest comfort. Spacious rooms are appreciated, but basic amenities and comfort should not be overlooked.

    Reviewed July 21, 2026
  3. 4.8

    Huang from Taiwan
    Family with teens
    Twin Room
    Stayed 1 night in April 2024

    “No disposable supplies provided, poor attitude at the front desk, highly not recommended.”

    During popular holiday periods, paying over 5000 for accommodation and being told to purchase disposable supplies by oneself, with an attitude that expects guests to figure it out, I will no longer recommend this to anyone. It's very terrible; claiming to love the Earth is a lie, as reducing costs to make a profit is what's real.

    Reviewed January 23, 2025
    Auto-translated through generative A.I.
  4. 10.0Exceptional

    Kai from Taiwan
    Couple
    Superior Double
    Stayed 1 night in April 2026

    “非常好”

    真的非常好

    Reviewed April 08, 2026
  5. 8.0Excellent

    Jun from Singapore
    Solo traveler
    Standard Twin
    Stayed 1 night in March 2024

    “Very good”

    nice place, near good food

    Reviewed March 31, 2024
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