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Swissotel Bangkok Ratchada
Swissotel Bangkok Ratchada
Facilities, Swissotel Bangkok Ratchada in Bangkok
Lobby, Swissotel Bangkok Ratchada in Bangkok
Lobby, Swissotel Bangkok Ratchada in Bangkok
Interior view, Swissotel Bangkok Ratchada in Bangkok
Interior view, Swissotel Bangkok Ratchada in Bangkok

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8.5

Excellent

6,858 reviews

6,858 reviews

Housekeeping105
Breakfast63
Food & Dining13
See map
See map

8.5

Excellent

Location rating score

Excellent location - 2.7 kilometers from city center
Parking
FREE
Popular landmarks
Chatuchak Weekend Market 3.8 km
Siam Paragon 5.3 km
Jim Thompson House 5.8 km
MBK Center (Ma Boon Khrong Center) 5.8 km
Khaosan Road 8.5 km
Temple of the Emerald Buddha (Wat Phra Kaew) 9.2 km
Wat Phra Chetuphon 9.4 km
The Grand Palace 9.4 km
Wat Arun 9.9 km
Asiatique - The Riverfront 11.0 km
Nearby landmarks
The Ivory Dental Clinic 140 m
Emmanuelle 160 m
Huai Khwang MRT Station 230 m
Ganesh (Elephant God/Pikanet) Shrine Temple 310 m
Heera Thai Massage & Aromatherapy 320 m
Bangkok International Dental Center 360 m
Wellness 380 m
Idolme 390 m
Veranda 400 m
Wuttisak Clinic 420 m

Swissotel Bangkok Ratchada

204 Ratchadapisek Road Huaykwang, Ratchada, Bangkok, Thailand, 10320 - See map

In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Ratchada part of Bangkok, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Wat Phra Chetuphon. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

220 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent food & dining

SHA Certified

Prevent the spread of COVID-19 with public and firms’ health safety measures.

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

10 travelers have booked today.

Value for money8.4
Distance to city center6 km
Location rating8.5
Nearest airportDon Mueang International Airport (DMK)
Distance to airport15.6 km

Rooms available at Swissotel Bangkok Ratchada

Excellent
Room comfort & quality

8.3

One Bedroom Suite
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite - King
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Double Double
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Swiss Executive Room King
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Swiss Advantage King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Swiss Executive Double Double
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Swiss Premier
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
Enter dates to see prices
Swiss Advantage Double Double
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Premier King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 39 m²/420 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Swissotel Bangkok Ratchada have bars on-site?

Enjoy your favorite refreshments at Swissotel Bangkok Ratchada with the property's accessible bar. Guests can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and amplify your nighttime fun at nightclub.

Does Swissotel Bangkok Ratchada provide airport transfer?

Swissotel Bangkok Ratchada provides airport transfer service upon request with an additional fee of 1600 THB in local currency. To request, check the box on the booking form just before the payment page.

What kinds of facilities are available for kids at Swissotel Bangkok Ratchada?

While on holiday with your family members, your children can also discover the fun in sports and recreation facilities offered at Swissotel Bangkok Ratchada such as kids pool.

What actions does Swissotel Bangkok Ratchada take in terms of hygiene, safety, and cleanliness?

Swissotel Bangkok Ratchada fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with temperature check for guests and staff, free face masks, doctor/nurse on call, staff trained in safety protocol, first aid kit, and body thermometer for all rounded safety precautions and hygiene protocols.

Does Swissotel Bangkok Ratchada feature an option for contactless check-in and check-out?

At Swissotel Bangkok Ratchada, visitors can take part in contactless check-in and check-out option provided by this property for your comfort and safety.

When was Swissotel Bangkok Ratchada built?

Swissotel Bangkok Ratchada was built in 1989.

How long do visitors normally stay at Swissotel Bangkok Ratchada?

Verified past guests that have stayed at Swissotel Bangkok Ratchada had an average nightly stay of 2 nights at this property.

What was the average room rate for Swissotel Bangkok Ratchada been in the past month?

The typical room rate for Swissotel Bangkok Ratchada in the past month is 2728.95 THB, compared to city's average of 1429.01 THB.

What is the verified guest review consensus about Swissotel Bangkok Ratchada's view?

69.0% of our past visitor assessments have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Swissotel Bangkok Ratchada down in the review section.

What is the typical rating that verified Families with young children have given to Swissotel Bangkok Ratchada?

Verified families with young children that have stayed at this property have given Swissotel Bangkok Ratchada an average rating of 8.6. You can look up more specific customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Swissotel Bangkok Ratchada?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified time frame may be charged an additional fee.

Can special events be hosted at Swissotel Bangkok Ratchada?

This property has an indoor venue for your special event. Large events and gatherings including weddings can be organized at Swissotel Bangkok Ratchada. Small or private gatherings like entertainment events can also be accommodated. Services for wireless internet are offered to help your special occasion go smoothly.

See map

Explore the neighborhood

What people love about Swissotel Bangkok Ratchada

  • 10

    Exceptional
    Staff 

    "Hotel is clean and staff was friendly"

    Betty

    |

    July 20, 2023

  • 10

    Exceptional
    Cleanliness

    "The room is clean and comfortable."

    Lionel

    |

    March 28, 2023

  • 10

    Exceptional
    Location

    "Convenient location, spacious room."

    Li

    |

    June 21, 2023

Overall rating:

8.5

Excellent
6,858 reviews
Cleanliness
8.6
Facilities
8.5
Location
8.5
Read all reviews >
What travelers say they love:
The hotel was clean and staff was very friendly
Kathleen from Singapore
Family with young children
More about Swissotel Bangkok Ratchada

More about Swissotel Bangkok Ratchada

Swissotel Bangkok Ratchada

Never miss a single attraction in Bangkok when staying at Swissotel Bangkok Ratchada. Getting around in Bangkok is easy when staying at this hotel, strategically placed right in the heart of the city.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Bangkok even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at Swissotel Bangkok Ratchada thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Swissotel Bangkok Ratchada even come with extra design features such as a separate living room. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Swissotel Bangkok Ratchada begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar and nightclub.
Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities and shared kitchen.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Swissotel Bangkok Ratchada is the perfect spot to explore Bangkok's fascinating cultural sights and attractions. The most famous landmark nearby is The Grand Palace just 9.3 km away. Never forget your time in Bangkok with a special gift or trinket from Chatuchak Weekend Market just 3.7 km away. Experience local culture through architecture at Jim Thompson House located 5.7 km away.

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Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Breakfast

267 mentions

Housekeeping

184 mentions

Food & Dining

108 mentions

Swimming Pool

74 mentions

Languages spoken
  • English
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Fitness club privileges
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • High chair
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Separate shower/bathtub
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
Restaurants on site
204 Restuarant
  • Cuisine: International
  • Menu: Buffet, A-la-carte
Takumi Japanese Restaurant
  • Cuisine: Japanese
  • Menu: Buffet, A-la-carte
Loong Foong Chinese Restaurant
  • Cuisine: Chinese
  • Menu: Buffet, A-la-carte

Location

204 Ratchadapisek Road Huaykwang, Ratchada, Bangkok, Thailand, 10320
Excellent
Location

8.5

Airports
  • Don Mueang International Airport (DMK)
    15.6 km 29 min drive
  • Suvarnabhumi Airport (BKK)
    21.3 km 29 min drive
Public transportation
  • Huai Khwang MRT Station
    230 m 4 min walk
  • Thailand Cultural Centre MRT Station
    1.2 km 12 min walk
Hospital or clinic
  • The Ivory Dental Clinic
    140 m
Shopping
  • Chatuchak Weekend Market
    3.8 km 17 min drive
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Chatuchak Weekend Market
    3.8 km
  • Siam Paragon
    5.3 km
  • Jim Thompson House
    5.8 km
  • MBK Center (Ma Boon Khrong Center)
    5.8 km
  • Khaosan Road
    8.5 km
  • Temple of the Emerald Buddha (Wat Phra Kaew)
    9.2 km
  • Wat Phra Chetuphon
    9.4 km
  • The Grand Palace
    9.4 km
  • Wat Arun
    9.9 km
  • Asiatique - The Riverfront
    11.0 km
Nearby landmarks
  • The Ivory Dental Clinic
    140 m
  • Emmanuelle
    160 m
  • Huai Khwang MRT Station
    230 m
  • Ganesh (Elephant God/Pikanet) Shrine Temple
    310 m
  • Heera Thai Massage & Aromatherapy
    320 m
  • Bangkok International Dental Center
    360 m
  • Wellness
    380 m
  • Idolme
    390 m
  • Veranda
    400 m
  • Wuttisak Clinic
    420 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until12:00
Getting around
  • Airport transfer fee1600 THB
  • Distance from city center6 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)813 THB
  • Daily Internet/Wi-Fi fee450 THB
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors22
  • Number of restaurants3
  • Number of rooms 407
  • Room voltage220
  • Year property opened1989
  • Most recent renovation2018

Property announcements

The property’s gym and spa are currently closed.

Reviews of Swissotel Bangkok Ratchada from real guests

Provided by verified guests of Agoda
8.5
Cleanliness8.6
Facilities8.5
Location8.5
Room comfort and quality8.3
Service8.6
Value for money8.4
High score for Bangkok
Rating
9+ Exceptional (1,221)
8-9 Excellent (821)
7-8 Very Good (996)
6-7 Good (275)
<6 Below Expectation (288)
Time of the year
Mar - May (791)
Jun - Aug (1,163)
Sep - Nov (860)
Dec - Feb (787)

Show reviews that mention 

Showing 3,601 verified guest comments
12345
10.0
Exceptional
Yanling from Singapore
Group
Premier Double Double
Stayed 5 nights in November 2022

Definitely recommended!”

Second time staying here because I had a good first experience. The hotel is located near the business district, just on the outskirts of the shopping district, so it’s not seedy and quiet at night. It’s also just 3mins away from the Huai Kwang underground mrt station, so it is really convenient to get around. About 4 stops to Terminal 21 and the main shopping district and 5-6 stops to Chatuchak. Really convenient. Hotel has a 7-11 just next to it within the compound, and another one just 5mins away. Huai Kwang night nearby, the famous original curry crab and a nice massage place just opposite. Jodds fair is 3 train stops away, less than 10mins by grab. A lot of other malls around, the street ratchada night market walking distance away or one stop by train. The staff were super friendly and kind, and really try their best to help you with whatever you need. For the price paid, the hotel room is excellent. Definitely value for money. The room is very spacious, enough to open several large suitcases and more. The room was quiet and soundproofing was pretty good. Comfortable interior, beds and sheets are clean, the toilet was very clean as well. Optional housekeeping everyday, and the housekeeping service was top notch. Room service prices very decent as well. The breakfast spread was good, many items to choose from and some changes each day. Overall, I really really enjoyed my second stay and I will definitely come back and again and recommend this hotel to friends.

Reviewed November 16, 2022

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Dear Yanling, Thank you so much for sharing your kind words with us and fellow travelers. I am glad to read that you had a pleasant stay, and enjoyed our location and facilities we have. Once again, thank you for choosing to stay with us. We look forward to welcome you on your next trip to Bangkok. Sincerely, Frank - Director of Guest Experience

Responded November 20, 2022
Swissotel Bangkok Ratchada
10.0
Exceptional
Malcolm from Australia
Couple
Premier King
Stayed 3 nights in August 2022

Best of everything in what 5 star hotel can offer”

From the grand entrance to the comfortable room, there are lots of other facilities in between. First class restaurants, swimming pool, gym to name a few. But their main assets are their staff. When we arrived in our taxi, the doorman greeted us, opened our door, collected our luggage from the boot and then double checked our seats to make sure we didn't accidentally leave anything behind. The service desk staff was also friendly and courteous with a speedy check-in. And let's not forget how welcoming the restaurant staff were with their regular attention to details and happy little chitchats while we were dining. Overall a very positive experience I would recommend to anyone traveling to Bangkok.

Reviewed August 27, 2022

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Dear Malcolm, Thank you very much for taking the time to share your experience at Swissotel Bangkok Ratchada. It is delightful to know how much you enjoyed our hospitality. I have meanwhile shared your kind words with the team here. Thank you again for sharing the favorite aspects of your stay. It would be our pleasure to welcome you back to Swissotel Bangkok Ratchada again. With best regards, Ithidaj Rajatabhothi Director of Guest Experience

Responded August 29, 2022
Swissotel Bangkok Ratchada
10.0
Exceptional
Min from Thailand
Solo traveler
Premier King
Stayed 2 nights in July 2022

Best interior design and comfortable!”

The hotel room is perfect on every things. The staff and their service is very nice. Clean and Safe. The room is high standard. Sound proof wall. The bath room is also perfect place for enjoy bathing. I have very nice experience. And also love the Breakfast. The most Delicious! I surely be back to stay at the hotel again.

Reviewed August 16, 2022

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Dear Min, Thank you for sharing your comments on the hotel and services. It was a pleasure to have you here with us at Swissotel Bangkok Ratchada and I am pleased to hear that your overall stay was enjoyable. We look forward to the opportunity of welcoming you back to the hotel again soon. Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Responded August 21, 2022
Swissotel Bangkok Ratchada
10.0
Exceptional
Chen from Singapore
Couple
Premier King
Stayed 1 night in June 2022

Enjoyable stay and friendly staffs!”

Am very very impressed with the friendliness and professionalism of the staffs here. Rooms are clean and spacious with great city views, if you are lucky you may get the side overseeing the city! Breakfast buffet serves a good variety of choices, do consider having their breakfast during your stay here. Will definitely be back to stay here again!

Reviewed June 16, 2022

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Dear Chen, Thank you so much for sharing your kind words with us and fellow travelers. I am glad to read that you had a pleasant stay. Once again, thank you for choosing to stay with us. We look forward to welcome you on your next trip to Bangkok. Sincerely, Frank - Director of Guest Experience

Responded August 21, 2022
Swissotel Bangkok Ratchada
10.0
Exceptional
Yi from Singapore
Couple
Premier Double Double
Stayed 5 nights in May 2022

Great service!”

Booked swissotel 1 night because of good reviews from test & go program but luckily it got scrap before our trip but we still stayed. Im impressed and overwhelmed by the service standards of this hotel staffs in a day. Everyone was so friendly and helpful to the smallest details that i had not seen in any other bangkok hotels. So good that i extended another 5 more days stay and I'll see you again next Friday . Need to change your breakfast menu was almost the same food for the last 5 days.

Reviewed May 17, 2022

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Dear Yi, Thank you so much for sharing your kind words with us and fellow travelers. I am glad to read that you had a pleasant stay. Once again, thank you for choosing to stay with us. We look forward to welcome you on your next trip to Bangkok. Sincerely, Frank - Director of Guest Experience

Responded May 22, 2022
Swissotel Bangkok Ratchada
10.0
Exceptional
Mohamad from Singapore
Couple
Swiss Advantage King
Stayed 5 nights in December 2022

Exceptional quality and service!”

After 3 years of covid we are back here. The staff and service were excellent as always which makes Swisshotel a definite stop for us every time. Will definitely be back soon! :)

Reviewed December 28, 2022

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Dear Mohamad, Thank you very much for choosing Swissôtel Bangkok Ratchada for your recent stay in Bangkok. It was our pleasure to welcome you and to learn that you had an enjoyable stay here. On behalf of all of the team here, we thank you for taking the time to review our hotel and we hope to see you again soon. Kind regards, Sirporn Panathapong Director of Rooms

Responded January 04, 2023
Swissotel Bangkok Ratchada
9.6
Exceptional
BRIAN from New Zealand
Family with young children
Premier Double Double
Stayed 2 nights in July 2022

Male parking staff & male porters”

Drive car in entrance to Hotel. Get no idea were to go first. Drive to front door. Told go underground car park. Two male staff there. No help. We get our own bags. Carry up two flights of stairs. No help. Check in lady. Very good. Go to our room. Check in lady. Had to yell at a male porter. To get over and help. Seen her give him an angry face. Every thing at Hotel is great. Lady clean room. Wonderful. Thank You to her. Breakfast and breakfast staff just great. Man cooking omelettes. Nice man. Thank You. Will go back again. Just parking staff & porters need to help more.

Reviewed July 15, 2022

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Dear BRIAN, Thank you for sharing your feedback on the hotel and services. We highly value your opinion and I thank you sincerely for the time taken to share your comments. With your feedback you give us the chance to constantly review our services and better adjust them to the needs of our guests. I thank you once again for sharing your views and do look forward to the opportunity of welcoming you back to the hotel again. Kind regards, Ithidaj Rajatabhothi Director of Guest Experience

Responded August 21, 2022
Swissotel Bangkok Ratchada
9.6
Exceptional
Monchalee from Thailand
Solo traveler
Premier Double Double
Stayed 1 night in November 2022

Worth to stay”

Great short stay here. Staff were great , proactive and high service oriented. Good location about 3-5 mins to MRT. I booked small room , luckily I was upgraded to floor 21 which is very big room. Even though, this hotel is not modern decor, however it is big scale and great maintain cleanliness . Personally I think the place is suitable for the big wedding party or meeting because all prompt facilities there.

Reviewed November 18, 2022

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Dear Monchalee, Thank you for your valuable feedback. We are delighted to note that you had an enjoyable stay with us. We value your support and comment and hope to serve you again on your future visit. Sincerely, Frank - Director of Guest Experience

Responded November 20, 2022
Swissotel Bangkok Ratchada
9.2
Exceptional
virender from India
Family with young children
Swiss Premier
Stayed 4 nights in December 2022

nice place to stay”

We checked in on 31 dec night so busy day. there were some issues in the room cleanliness , i guess work overload. rest of the days it was fine. despite request they could not give us double bed and gave us twin room , and both rooms were on different floors. So i guess they could have done better on that . otherwise there was only the issue of language barrier as other than front desk it was hard to communicate in english . In terms of facilities though things were good overall

Reviewed February 05, 2023

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Dear Virender, Thank you for taking the time to share your feedback. We're sorry to hear that you had some issues with room cleanliness during your stay with us. It sounds like the staff were very busy due to the New Year's Eve holiday, but we'll be sure to pass along your comments to our housekeeping team to make sure they are aware and can make any necessary improvements. We're also sorry to hear that you were given twin rooms on different floors and that there was a language barrier during your stay. Our team does their best to accommodate all requests. Despite these challenges, we're glad to hear that you found the facilities to be good overall. We hope you will consider giving us another chance in the future to provide you with a better experience. Sincerely, Tatiana Lebedeva Director of Rooms

Responded February 09, 2023
Swissotel Bangkok Ratchada
10.0
Exceptional
Jenny from United Kingdom
Business traveler
Stayed 5 nights in January 2021

Best Hotel and Best Staffs ”

My first and second stayed it was not the greatest but when I returned for my 3rd stay I met the best receptionist, her name is Sommon, she is very welcome and very helpful, exceptional customer service , can’t ask for more! All staffs should learn from her then you definitely will be beyond 5 stars hotel. Everything is luxury with help of Sommon, the best receptionist . I booked rooms for my sister and my brother as well. My sister definitely loved it as Sommon arranged Birthday Cake and lovely flowers for my little sister too. Blessed you. Thank you so much xxx

Reviewed February 08, 2021

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10.0
Exceptional
Jonathan from Singapore
Group
Premier Double Double
Stayed 3 nights in December 2022

Stay”

The room is spacious and clean. Enjoy my stay there!!

Reviewed January 08, 2023

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Dear Jonathan, Thank you very much for choosing Swissôtel Bangkok Ratchada for your recent stay in Bangkok. It was our pleasure to welcome you and to learn that you had an overall enjoyable stay here. On behalf of all of the team here, we thank you for taking the time to review our hotel and we hope to see you again soon. Kind regards, Siriporn Panathapong Director of Rooms

Responded January 09, 2023
Swissotel Bangkok Ratchada
10.0
Exceptional
Tan from Singapore
Solo traveler
Premier King
Stayed 2 nights in August 2022

Superb consistency for customer service”

They offer the best stay experience among so many reputable hotels. I have not been to the hotel after covid. They still maintain their service level. Best recommended.

Reviewed August 06, 2022

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Dear Tan, Thank you so much for sharing your kind words with us and fellow travelers. I am glad to read that you had a pleasant stay. Once again, thank you for choosing to stay with us. We look forward to welcome you on your next trip to Bangkok. Sincerely, Frank - Director of Guest Experience

Responded August 21, 2022
Swissotel Bangkok Ratchada
9.2
Exceptional
Yew from Singapore
Business traveler
Swiss Premier
Stayed 5 nights in January 2023

Clearer Transmission Of Information”

Overall, the staff, location and amenities are great for my purpose. The Chinese restaurant was great. The Lobby bar has a Happy Hour. The only gripe was when I went to the Japanese Restaurant, I specifically asked about my dining benefits for 2 person, for Accor Plus members . I was told the standard benefits applies, meaning that 2 person will get 50% discount. I was presented both the Buffet Menu and A-la-Carte menu. I chose the Buffet Menu. After consuming a few items and drank 2 bottles of sake, we decided to call for the bill. To my surprise, they only gave 20% discount, saying that , 50% only when we ordered from A-la-Carte. I had buffet at S/OBangkok, another Accor hotel, I did not had this problem. So I suggest the management should reinforced the training to their staff, especially if there are significant differences in their pricing and benefits to members.

Reviewed January 11, 2023

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Dear Yew, Thank you for taking the time to tell us about your experience at the Swissôtel Bangkok Ratchada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback about staff knowledge will definitely be shared to Food & Beverage team and I will ensure with them to take immediate action as well as appropriate training to prevent the problem to be reoccurred. We truly appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Lalita Anowannaphan Executive Secretary to the General Manager

Responded January 26, 2023
Swissotel Bangkok Ratchada
10.0
Exceptional
Brenda from Canada
Solo traveler
Premier Double Double
Stayed 1 night in November 2022

Exceptional”

I love this hotel! I visit the Bangkok Int Dental Centre and stay two to three weeks at the Swissotel when I have appointments.

Reviewed November 15, 2022

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Dear Brenda, Thank you so much for sharing your kind words with us and fellow travelers. I am glad to read that you had a pleasant stay. Once again, thank you for choosing to stay with us. We look forward to welcome you back again. Sincerely, Frank - Director of Guest Experience

Responded November 20, 2022
Swissotel Bangkok Ratchada
10.0
Exceptional
Khong from Singapore
Business traveler
Swiss Advantage King
Stayed 11 nights in March 2022

Great Hotel”

Very rocks here. The gym is one of the best amongst the many hotels in Bangkok and the staff are so friendly and enthusistic. It is just 5 mins walk from MRT Huai Khwang and the Huai Khwang market is just across the street

Reviewed April 08, 2022

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Dear Khong, Thank you very much for your kind review on our hospitality and location. I am delighted to know that you had a pleasant stay. We hope that we will have the pleasure to welcome you back in the near future. Sincerely, Frank - Director of Guest Experience

Responded April 10, 2022
Swissotel Bangkok Ratchada
10.0
Exceptional
Gary from United States
Couple
Stayed 6 nights in December 2021

Very nice hotel”

I have stayed before and the cleanliness is great. The suite I got was nice. Just enough for the 2 of us. Breakfast was great. Thank you.

Reviewed December 24, 2021

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Dear Gary, Thank you so much for sharing your kind words with us and fellow travelers. I am glad to read that you had a pleasant stay, and enjoyed our rooms and breakfast. Once again, thank you for choosing to stay with us. We look forward to welcome you on your next trip to Bangkok. Sincerely, Frank - Director of Guest Experience

Responded December 25, 2021
Swissotel Bangkok Ratchada
10.0
Exceptional
bryant from Malaysia
Business traveler
Premier Double Double
Stayed 3 nights in November 2022

Good location ”

5 min walk to MRT . Friendly staff and comfortable room .

Reviewed November 08, 2022

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Dear bryant, Thank you for sharing your comments on the hotel and services. It was a pleasure to have you here with us at Swissotel Bangkok Ratchada and I am pleased to hear that your overall stay was enjoyable. We look forward to the opportunity of welcoming you back to the hotel again soon. Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Responded November 11, 2022
Swissotel Bangkok Ratchada
10.0
Exceptional
KwangUk from South Korea
Solo traveler
Stayed 1 night in October 2021

it was perfect for surfing traveler”

i used around 2 weeks at this hotel. location was perfect, beach is just cross the road. perfect for surfing. but if you are looking place for drinking or other things, it might little far from.

Reviewed March 27, 2022

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Dear Kwang, Thank you very much for choosing Swissôtel Bangkok Ratchada for your recent stay in Bangkok. It was our pleasure to welcome you and to learn that you had an enjoyable stay here. On behalf of all of the team here, we thank you for taking the time to review our hotel and we hope to see you again soon. Kind regards, Sirporn Panathapong Director of Rooms

Responded January 04, 2023
Swissotel Bangkok Ratchada
10.0
Exceptional
Marvin from Philippines
Group
Premier Double Double
Stayed 3 nights in August 2022

Its a nice hotel”

its location is good with nearby restaurants and mall, easy access to mrt huai khwang. The only problem is that they should have a bidet in their toilet

Reviewed August 31, 2022

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Dear Marvin, Thank you so much for sharing your kind words with us and fellow travelers. I am glad to read that you had a pleasant stay. Once again, thank you for choosing to stay with us. We look forward to welcome you on your next trip to Bangkok. Sincerely, Frank - Director of Guest Experience

Responded September 01, 2022
Swissotel Bangkok Ratchada
10.0
Exceptional
erik from Indonesia
Couple
Stayed 1 night in February 2021

Excellent hotel”

Excellent hotel, as expected of 5 stars hotel. Great covid prevention and free mask, alcohol, wet wipes in the room. Not like other hotel, complimentary coffee, tea, toothbrush, etc are available. Great staff all around and english speaking also. Breakfast in on other level, varieties of bread, food, noodles, etc, you could have skip lunch by staying breakfast until 10.00, lol. Overall, Excellent.

Reviewed February 13, 2021

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