HESTA Hakone - GUEST HOUSE -

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

159-205 Motohakone, Hakone, Ashigarashimo District, Lake Ashi, Hakone, Japan, 250-0522

Highlights

430 meters to public transportation

Free Wi-Fi in all rooms!

Hot spring bath

Air conditioning

Vending machine

Facilities

Free Wi-Fi

Free parking

Luggage storage

Hot spring bath

Laundry

Safety deposit boxes

Non-smoking rooms

Air conditioning in public area

About us

Nestled by the serene Lake Ashi and surrounded by breathtaking mountains, HESTA Hakone - GUEST HOUSE - is the ideal retreat for two travelers seeking tranquility. The hotel features an exclusive hot spring bath, perfect for relaxation, complemented by seamless room service and secure luggage storage. Guests can unwind in well-appointed rooms equipped with air conditioning and complimentary Wi-Fi, with options for stunning views of the lake or mountains. With the Hakone Ropeway and scenic Ōwakudani just 1.8 km away, adventure and picturesque landscapes are easily within reach. Experience a perfect blend of comfort and exploration at this remarkable guest house. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

5 travelers have booked today.

Cleanliness 7.7
Value for money 7.6
Service 7.4
Facilities 7.1

Based on 665 verified reviews

Cleanliness

7.7

Value for money

7.6

Service

7.4

Facilities

7.1

Location

7.0

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Nearest transportation options

Koenkanri Jimushomae Bus Station is within 0.42 km

Minami Onsenso Bus Station is within 0.65 km

See map

7.0Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Ōwakudani
1.8 km
Hakone Ropeway
1.8 km
Sengokuhara
2.3 km
Pola Museum of Art
2.7 km
Hakone Venetian Glass Museum
3.4 km
Closest landmarks
Koenkanri Jimushomae Bus Station
420 m
Hakone Visitor Center
520 m
Togendai Station
580 m
Togendai Station General Information Center
600 m
Minami Onsenso Bus Station
650 m

Good to know

Value for money7.6
Location rating7.0
Nearest airportHaneda Airport (HND)
Distance to airport78.6 km

Rooms available at HESTA Hakone - GUEST HOUSE -

Twin Room - Non-Smoking
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  • Room size: 18 m²/194 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
stylish [Standard] [Twin room] [Non-smoking] [Lake view] [Mountain view]
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  • Room size: 23 m²/248 ft²
Enter dates to see prices
Japanese-Western Style Room
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  • Room size: 18 m²/194 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices
Japanese Twin Non-Smoking
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  • Room size: 18 m²/194 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Japanese Style
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  • Room size: 18 m²/194 ft²
  • Mountain view
  • 5 futons
Enter dates to see prices
[Japanese room] [Non-smoking] [Mountain view]
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  • Room size: 19 m²/205 ft²
Enter dates to see prices
Bed in 2-Bed Dorm
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  • Room size: 25 m²/269 ft²
  • 1 bunk bed
  • 1 bunk bed
Enter dates to see prices
Most popular [Japanese-western room] [Non-smoking] [Mountain view]
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    Enter dates to see prices
    [Japanese-Style Room Bed] [Japanese Room] [Non-Smoking] [Mountain View]
    ...
      Enter dates to see prices
      Triple Room with Shared Bathroom - Non-Smoking
      ...
      • Room size: 23 m²/248 ft²
      • 2 single beds
      • 2 single beds
      Enter dates to see prices
      More about HESTA Hakone - GUEST HOUSE -

      More about HESTA Hakone - GUEST HOUSE -

      Experience Tranquility at HESTA Hakone - GUEST HOUSE

      Nestled in the picturesque landscapes of Hakone, Japan, HESTA Hakone - GUEST HOUSE invites you to immerse yourself in a serene escape that perfectly combines comfort and modern amenities. With a total of 27 thoughtfully designed rooms, this charming 3-star hotel provides a cozy retreat for travelers seeking relaxation and rejuvenation amidst the stunning natural beauty of the area. Guests can check in from 4:00 PM, allowing you to unwind and settle in after a day of exploring the enchanting surroundings. For your convenience, check-out is until 10:00 AM, ensuring a leisurely morning before you embark on your next adventure. While HESTA Hakone - GUEST HOUSE is a delightful haven for adults, please note that the hotel has a child policy that does not permit children to stay free of charge, and additional fees may apply. This policy helps maintain a tranquil atmosphere, making it an ideal choice for couples and solo travelers looking for a peaceful getaway.









      Convenience Facilities at HESTA Hakone - GUEST HOUSE -

      At HESTA Hakone - GUEST HOUSE -, convenience is at the forefront of your stay, ensuring that you have everything you need for a relaxing and enjoyable experience. Each room is equipped with free Wi-Fi, allowing you to stay connected with loved ones, share your travel adventures on social media, or plan your next day’s itinerary without any hassle. Whether you're catching up on work or simply browsing the web, the seamless internet access throughout the property guarantees that you can do so with ease and comfort. Additionally, the guest house features a well-placed vending machine, stocked with a variety of snacks and beverages to satisfy your cravings at any time of the day. Whether you’re in the mood for a quick refreshment after exploring the scenic beauty of Hakone or looking for a midnight snack, this facility provides the perfect solution. With these thoughtful amenities, HESTA Hakone - GUEST HOUSE - ensures that your stay is not only comfortable but also convenient, allowing you to focus on making the most of your time in this beautiful region of Japan.

      Convenient Transport Facilities at HESTA Hakone - GUEST HOUSE -

      At HESTA Hakone - GUEST HOUSE -, convenience and accessibility are at the forefront of our transport facilities. Guests can enjoy the luxury of a spacious car park available on-site, ensuring that you have a secure place to leave your vehicle during your stay. Whether you’re exploring the stunning landscapes of Hakone or making a quick trip to nearby attractions, our free-of-charge car park allows you the freedom to come and go as you please without the worry of additional costs. The hassle-free parking experience at HESTA Hakone - GUEST HOUSE - enhances your stay, allowing you to focus on what truly matters—enjoying your time in this picturesque region. With easy access to road networks, you can embark on scenic drives or venture out to discover the rich cultural heritage and natural beauty that Hakone has to offer. Experience the perfect blend of comfort and convenience with our dedicated transport facilities, making your journey as enjoyable as your destination.

      Comfort and Convenience in Every Room at HESTA Hakone - GUEST HOUSE -

      At HESTA Hakone - GUEST HOUSE -, every room is thoughtfully designed to provide a serene retreat after a day of exploring the picturesque landscapes of Hakone. Each accommodation is equipped with air conditioning, ensuring a comfortable atmosphere regardless of the season. Whether you're returning from a day of hiking or soaking in the famous hot springs, you’ll appreciate the cool respite that awaits you. For your convenience, each room also features a television, allowing you to unwind with your favorite shows or catch up on the latest news. Additionally, a hair dryer is provided, making it easy to get ready for your next adventure or a special dinner out. With these essential amenities, HESTA Hakone - GUEST HOUSE - ensures that your stay is not only comfortable but also tailored to meet your every need.





      Experience Comfort and Culture at HESTA Hakone - GUEST HOUSE -

      At HESTA Hakone - GUEST HOUSE -, a variety of thoughtfully designed rooms await to cater to your unique travel needs. For those seeking a social atmosphere, the Bed in 2-Bed Dorm and Dormitory options provide a cozy space with bunk beds, perfect for meeting fellow travelers and sharing stories from your adventures. If you prefer a more private setting, the Japanese-Western Style Room offers a harmonious blend of traditional and modern design, featuring two semi double beds that promise restful nights after a day of exploring the enchanting landscapes of Hakone. For guests looking to immerse themselves in authentic Japanese culture, the Japanese Style room is an inviting choice, accommodating up to five guests with its five tatami mat futons, allowing you to experience the traditional way of sleeping in Japan. Alternatively, the Twin Room - Non-Smoking and the Japanese Twin Non-Smoking rooms provide comfortable settings with two single beds, ideal for friends or family traveling together. Booking your stay at HESTA Hakone through Agoda not only guarantees the best prices available but also ensures a hassle-free experience, allowing you to focus on creating unforgettable memories in this stunning destination.

      Discover the Serene Beauty of Lake Ashi

      Nestled in the heart of Hakone, Lake Ashi is a breathtaking crater lake that offers visitors a serene escape into nature's embrace. Surrounded by lush greenery and majestic mountains, this stunning body of water is renowned for its picturesque views, especially when framed by the iconic silhouette of Mount Fuji on clear days. Whether you choose to take a leisurely stroll along the lakeside paths, enjoy a tranquil boat ride across the shimmering waters, or simply relax on one of the scenic viewpoints, Lake Ashi promises a tranquil experience that rejuvenates the spirit. For those seeking adventure, Lake Ashi is also a gateway to a variety of activities. The area is dotted with charming ryokans and hot springs, inviting guests to unwind in traditional Japanese style. The Hakone Ropeway offers an exhilarating ride with panoramic views of the lake and surrounding landscape, while nearby hiking trails beckon outdoor enthusiasts to explore the natural beauty of the region. With its rich history, vibrant wildlife, and serene atmosphere, Lake Ashi is not just a destination; it's a captivating journey into the heart of Hakone's enchanting allure.

      Traveling from Nearby Airports to HESTA Hakone - GUEST HOUSE

      To reach HESTA Hakone - GUEST HOUSE from the nearest airport, Haneda Airport (HND) is your best option, located approximately 90 kilometers away. Upon arriving at Haneda, you can take the Keikyu Line to Shinagawa Station, a journey of about 20 minutes. From Shinagawa, transfer to the Tokaido Shinkansen (bullet train) heading towards Odawara Station, which takes around 35 minutes. Once at Odawara, you can catch the Hakone Tozan Line train to Hakone-Yumoto Station, where you can enjoy the scenic views of the picturesque countryside. Finally, from Hakone-Yumoto, take a local bus or taxi to HESTA Hakone, situated by the serene Lake Ashi, making for a smooth and enjoyable transition to your destination. Alternatively, if you arrive at Narita International Airport (NRT), the journey will be slightly longer but equally rewarding. Begin your trip by taking the Narita Express train to Tokyo Station, which takes about 60 minutes. From Tokyo Station, hop on the Tokaido Shinkansen to Odawara Station, similar to the route from Haneda. After arriving at Odawara, follow the same steps as before by taking the Hakone Tozan Line to Hakone-Yumoto Station. The final leg of your journey will lead you to HESTA Hakone - GUEST HOUSE, where you can unwind and immerse yourself in the natural beauty and tranquility of Hakone, making it the perfect base for exploring the area.

















      Affordable Comfort at HESTA Hakone - GUEST HOUSE - Compared to Hakone's Average Rates

      Nestled in the serene landscapes of Hakone, HESTA Hakone - GUEST HOUSE - offers an exceptional blend of comfort and affordability, with room rates ranging from an inviting $51 to $75 per night. This pricing not only makes it accessible for budget-conscious travelers but also allows guests to immerse themselves in the stunning natural beauty and cultural richness of the region without breaking the bank. The guest house's cozy atmosphere and friendly service create a welcoming environment, making it an ideal choice for those seeking a home away from home during their exploration of Hakone. In stark contrast, the average price for a hotel room in Hakone hovers between $301 and $350, showcasing a significant difference in accommodation costs. While many hotels in the area provide luxurious amenities and upscale experiences, HESTA Hakone - GUEST HOUSE - stands out by offering a more economical option without sacrificing quality. This makes it a perfect choice for solo travelers, couples, or families looking to enjoy the breathtaking sights of Hakone, such as the iconic Mount Fuji and the soothing hot springs, all while staying within a budget. With such competitive pricing, HESTA Hakone - GUEST HOUSE - invites you to experience the charm of Hakone without the hefty price tag.





      A Cozy Retreat in Hakone: HESTA Hakone - GUEST HOUSE - Shines with Positive Ratings

      HESTAHakone - GUEST HOUSE - stands out as a charming haven for travelers seeking comfort and value in the picturesque surroundings of Hakone, Japan. With an overall rating of 7.5, this guest house is celebrated for its welcoming atmosphere and attention to detail. Guests consistently appreciate the value offered, reflected in a commendable score of 7.7, making it an ideal choice for budget-conscious visitors without compromising on quality. The guest house's commitment to cleanliness is evident, boasting a score of 7.7, ensuring that every corner is well-maintained and inviting. In addition to its high marks for cleanliness and value, HESTA Hakone - GUEST HOUSE - also excels in staff performance, receiving a solid rating of 7.5. Visitors often highlight the friendly and attentive service provided by the staff, who go above and beyond to make each guest feel at home. While the location scores a 7.1, guests find that the warm hospitality and cozy accommodations more than compensate for any minor inconveniences. Whether you’re exploring the natural beauty of Hakone or simply seeking a peaceful retreat, HESTA Hakone - GUEST HOUSE - offers an exceptional experience that leaves a lasting impression.

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      Amenities and facilities

      Very good7.1

      Facilities

      Languages spoken
      • Japanese
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Public bath
      Cleanliness and safety
      • Cashless payment service
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Vending machine
      Swimming & soaking
      • Hot spring bath
      Services and conveniences
      • Air conditioning in public area
      • Elevator unavailable
      • Heating in public area
      • Invoice provided
      • Laundry service
      • Luggage storage
      • Safety deposit boxes
      • Shared lounge/TV area
      • Smoke-free property
      • Smoking area unavailable
      Access
      • Non-smoking rooms
      • Pets allowed unavailable
      Getting around
      • Car park [free of charge]
      Available in all rooms
      • Air conditioning
      • Free bottled water unavailable
      • Heating
      • In-room safe box
      • Internet access – wireless
      • Kettle
      • Non-smoking
      • Shared bathroom
      • Wi-Fi [free]

      Location

      159-205 Motohakone, Hakone, Ashigarashimo District, Lake Ashi, Hakone, Japan, 250-0522

      Good7.0

      Location

      Airports
      • Haneda Airport (HND)
        78.6 km
      • Mt. Fuji Shizuoka Airport (FSZ)
        89.6 km
      Public transportation
      • Koenkanri Jimushomae Bus Station
        420 m
      • Minami Onsenso Bus Station
        650 m
      Hospital or clinic
      • Hakone Rehabilitation Hospital
        3.4 km
      Convenience store
      • Lawson
        2.3 km

      What's nearby

      Popular landmarks
      • Ōwakudani
        1.8 km
      • Hakone Ropeway
        1.8 km
      • Sengokuhara
        2.3 km
      • Pola Museum of Art
        2.7 km
      • Hakone Venetian Glass Museum
        3.4 km
      • Hakone Gōra Park
        4.2 km
      • Hakone Shrine / Kuzuryu Shrine Singu
        4.4 km
      • The Hakone Open-Air Museum
        4.6 km
      • Odawara Castle
        14.0 km
      Nearby landmarks
      • Koenkanri Jimushomae Bus Station
        420 m
      • Hakone Visitor Center
        520 m
      • Togendai Station
        580 m
      • Togendai Station General Information Center
        600 m
      • Minami Onsenso Bus Station
        650 m
      • Palace Hotel Hakonemae Bus Station
        950 m
      • Campingplatz
        950 m
      • Ubako Onsen Iriguchi Bus Station
        1.2 km
      • Fukara Canal and Sluice Gate (Heritage Irrigation Facility)
        1.3 km
      • Hakone Kohan Golf Course
        1.4 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from16:00
      • Check-out until10:00
      • Reception open until21:00
      • Check-in until21:00
      The property
      • Number of rooms 27
      • License Id / Local Tax ID/ Entity Name040116

      Reviews of HESTA Hakone - GUEST HOUSE - from real guests

      tooltip

      All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

      Provided by verified guests of

      Agoda logo
      7.3

      Very good

      Recent ratings trend

      10 most recent verified ratings received by the property

      • 7.6
      • 8.0
      • 6.4
      • 7.6
      • 7.6
      • 5.6
      • 8.0
      • 2.8
      • 6.4
      • 10

      Most recent

      • Cleanliness score 7.7 out of 10
        Cleanliness7.7
      • Value for money score 7.6 out of 10
        Value for money7.6
      • Service score 7.4 out of 10
        Service7.4
      • Facilities score 7.1 out of 10
        Facilities7.1
      • Location score 7 out of 10
        Location7.0
      High score for Hakone

      Rating

      9+ Exceptional (38)
      8-9 Excellent (16)
      7-8 Very Good (37)
      6-7 Good (23)
      <6 Below Expectation (41)
      Guest Type
      Room Type
      Language
      Showing 155 verified guest comments
      Changed to review page 1
      1. 7.6
        Very good
        Corazon from Canada
        Couple
        Bed in 2-Bed Dorm
        Stayed 1 night in August 2025

        “Beautiful place negated by a rude cleaning staff”

        Beautiful guest house. Enjoyed the onsen. We arrived during a very stormy day. Hungry and wet. No one at the reception. The hired cleaners said that we could go to the kitchen and buy food from the vending machine. So we did. Then later on came the maintenance staff I believe and gave us the look and shook his head. So so rude. We have travelled all over the world and not once treated rudely by any hotel staff. We felt more stressed than relaxed to be in that place. If not for the storm, we would have left. We came all the way from Canada and have looked forward to this trip for a very long time. Really devastating experience. The following day, we were checking out, nobody at the counter again. But that same guy saw us, just ignored us and went to his office. So we just put the keys at the counter and left…awful person. Sorry, I wasn’t gonna say anything..but on second thought, someone needs to know. Very bad for your business.

        Reviewed August 12, 2025
      2. 7.6
        Very good
        Tan from Singapore
        Group
        Japanese-Western Style Room
        Stayed 4 nights in June 2025

        “Peaceful Retreat in Nature – But Plan Ahead for Meals”

        We had a relaxing 4-night stay at HESTA Hakone. The location is beautiful and quiet—perfect for a nature getaway. The room was clean, modern, and comfortable, with a nice view of the surrounding greenery. It's a great base for exploring Hakone’s sights during the day. However, it's good to note that nearby shops and cafes tend to close quite early, around 4pm, so dinner options are very limited if you return late. The hostel itself doesn’t have a canteen—only vending machines and cup noodles available. It would feel a little more complete if there was a small food counter or dining area on-site. That said, if you plan your meals in advance or bring back food from town earlier in the day, the peaceful atmosphere and comfort still make this a great place to unwind.

        Reviewed June 18, 2025
      3. 7.6
        Very good
        Colette from United Kingdom
        Couple
        Japanese Twin Non-Smoking
        Stayed 2 nights in April 2025

        “Comfortable stay”

        Pros - large room, comfortable bed, very quiet and clean, fridge in room, hot/cold water available, traditional style onsen onsite. Cons - Very little/no food on site or near by. Either bring your own on arrival or take the boat cruise to 711 on the other side of the lake to stock-up (don't miss the Cedar walkway). Microwaves on-site. No showers in rooms washing done in Onsen (it's no clothes in onsen. Traditional dressing gown and jacket provided). 10-15min walk from cruise/gondola station. Had Onsen to myself whenever I used it. Was lovely experience. If the morning is clear, get to the cablecar for 9am opening for best chance to glimpse Fuji. Be aware that cablecar & cruise start at 9am and finish at 4pm (earlier if weather bad).

        Reviewed April 09, 2025
      4. 7.6
        Very good
        yumiko from Japan
        Solo traveler
        Dormitory
        Stayed 1 night in September 2025

        “150 yen hot spring”

        Dormitory with 4-person beds The beds are standard size. There are various shelves to place your luggage on the side, which is convenient. Each bed has a locker, but it's about the size of a coin locker. There is a dining area and a coin laundry. You can bath in the hot spring for 150 yen 👍. There is one bath, but it's warm and you can take your time. By registering with an app and answering a survey at the reception, you can exchange for cup noodles and snacks available in the shop (on the shelf next to the front desk) 😊. The staff is kind and attentive. Check-in is until 9 PM, so they contacted us. There are few dining options nearby, and they close by 8 PM. Be careful!

        Reviewed September 28, 2025
        Auto-translated through generative A.I.
      5. 8.4
        Excellent
        WAN from Malaysia
        Group
        Japanese-Western Style Room
        Stayed 2 nights in April 2025

        “Holiday”

        Come for Holiday with parents, this place need abit of walking if those opt for using HAkone FreePass , as their closest stop is at the Ropeway Station walking distance abt 20min. however there is a short cut, if u go through others hotel entrance and exit at back of the hotel. However, they have bus stop just 5min walking distance outside the hotel. Very cooling place, inside have vending food machine which settle our dinner...mind that do not have bathroom inside the room. They do provide public bath which compulasay chargeable during check in abt 150Yen /person/day ( u can experice it , not bad) No food shop after 4pm around so befire coming up hill please prepare yr meal. Canteen provide microwave, and hot water, laundary. It was our first experence to encounter ice rain for the first few secound before it geeting rains. ( can imagine how cool is there). On a good weather u can see Mt Fuji on the left using Togendai Line Bus to Hakone Yumato. ( +-3min after bus start journey from Togendai Station) Hotel do provide umbrella if you request from counter. Overall not bad if u plan to choose a quite place.

        Reviewed April 17, 2025
      Changed to review page 1

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