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The Klagan Regency Hotel
The Klagan Regency Hotel
The Klagan Regency Hotel
The Klagan Regency Hotel
The Klagan Regency Hotel
The Klagan Regency Hotel
The Klagan Regency Hotel

Removed from saved list

7.7

Very good

2,869 reviews

2,869 reviews

Housekeeping65
Breakfast47
Shops32
See map

7.7

Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Signal Hill Observatory Platform 7.8 km
Kota Kinabalu City Mosque 7.9 km
Poring Hot Springs 7.9 km
Gaya Street Sunday Market 8.2 km
Night Market 8.7 km
Mamutik Island 9.0 km
Sabah State Museum 10.4 km
Tunku Abdul Rahman Marine Park 13.5 km
Sapi Island 13.6 km
Manukan Island 15.6 km
Nearby landmarks
One Borneo Hypermall 130 m
1Borneo 130 m
UMS Logo 650 m
Pusat Rawatan Warga (UMS) 720 m
roundabout 990 m
Faculty of Science and Natural Resources Lake 1.0 km
Marine Aquarium and Museum 1.1 km
University Malaysia Sabah 1.2 km
Tasik Kg E 1.2 km
UMS Peak 1.4 km

The Klagan Regency Hotel

TB-00-01, 1Borneo Hypermall, Jalan UMS, 1 Borneo, Kota Kinabalu, Malaysia, 88450 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the 1 Borneo part of Kota Kinabalu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sapi Island. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Check-in [24-hour]

Excellent breakfast

Excellent view

Free Wi-Fi in all rooms!

Air conditioning

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [indoor]

Fitness center

Luggage storage

Cash withdrawal

Your dates are popular among travelersUsers are booking a place in Kota Kinabalu every 2 minutes on Agoda.com
Value for money7.8
Distance to city center10 km
Location rating7.7
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport15.2 km

Rooms available at The Klagan Regency Hotel

Very good
Room comfort & quality

7.5

Suite
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
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Superior - King Bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Deluxe Twin Bed
...
  • Room size: 39 m²/420 ft²
  • City view
  • 2 single beds
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Superior Twin Bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Deluxe - King Bed
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
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Executive Suite
...
  • Room size: 65 m²/700 ft²
  • 1 double bed
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Other
...
  • Room size: 65 m²/700 ft²
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Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • 2 single beds or 1 king bed
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Premier
...
  • Non-smoking
  • Shower and bathtub
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Klagan Regency Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Klagan Regency Hotel?

For those who wish to drive their own cars, The Klagan Regency Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Klagan Regency Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at The Klagan Regency Hotel. There's an additional charge of 47 MYR for adults and 26 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Klagan Regency Hotel?

The Klagan Regency Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at The Klagan Regency Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at The Klagan Regency Hotel. Small or intimate events like entertainment events can also be accomodated. Services for wireless internet and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at The Klagan Regency Hotel?

On-site venues and convenient event services make The Klagan Regency Hotel an ideal choice for hosting events such as corporate events and meetings. All available venues come in different styles and sizes and can accommodate up to 1800 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Klagan Regency Hotel?

The Klagan Regency Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby The Klagan Regency Hotel?

Restaurants including City Food Corner and Maliangin Homestay are popular in The Klagan Regency Hotel’s neighborhood which is known as 1 Borneo.

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Explore the neighborhood

What people love about The Klagan Regency Hotel

  • 10

    Exceptional
    Breakfast

    "Great breakfast n nice place the staff verryy good 5 star"

    barendsen

    |

    April 24, 2022

  • 10

    Exceptional
    Spaciousness

    "The room is so spacious."

    Katheza

    |

    February 23, 2022

  • 10

    Exceptional

    "Very recommended"

    Nozi

    |

    May 30, 2021

Property ranking|Compared to 1,523 Kota Kinabalu properties
See all rankings
Room comfort score
7.5/10
Room size
41 sqm.
Couples review score
7.6/10
Service score
7.9/10
Better than
95
%
of Kota Kinabalu properties
Bigger than
93
%
of Kota Kinabalu properties
Better than
83
%
of Kota Kinabalu properties
Better than
82
%
of Kota Kinabalu properties
Overall rating:

7.7

Very good
2,869 reviews
Cleanliness
7.8
Facilities
7.8
Location
7.7
Read all reviews >
What travelers say they love:
Suite: very comfortable for honeymoon 👍👍
Shrleyana from Malaysia
Couple
More about The Klagan Regency Hotel

More about The Klagan Regency Hotel

The Klagan Regency Hotel

Take everything available in Kota Kinabalu with a comfort stay at The Klagan Regency Hotel.
Take advantage of a wealth of unrivaled services and amenities at The Klagan Regency Hotel. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kota Kinabalu. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at The Klagan Regency Hotel is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker and bottled water in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Klagan Regency Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at The Klagan Regency Hotel which has a selection of halal options.
A night in at the hotel's bar can be as fun as a night out with your travel companions.
The Klagan Regency Hotel offers an excellent variety of recreational facilities. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing dart board at The Klagan Regency Hotel.
Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Reasons to stay here

Guests who stayed here rated the facilities above 85% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in Kota Kinabalu.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Housekeeping

132 mentions

Breakfast

108 mentions

Swimming Pool

60 mentions

Internet

45 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Dart board
  • Fitness center
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathtub
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Non-smoking
  • Satellite/cable channels
  • Telephone
  • Wake-up service
Food and dining
Breakfast options
  • Continental
Location
TB-00-01, 1Borneo Hypermall, Jalan UMS, 1 Borneo, Kota Kinabalu, Malaysia, 88450
Very good
Location

7.7

Airports

  • Kota Kinabalu International Airport (BKI)
    15.2 km
  • Kudat Airport (KUD)
    126.0 km

Public transportation

  • North Bus Terminal
    4.5 km
  • South Bus Terminal
    9.7 km

Hospital or clinic

  • Pusat Rawatan Warga (UMS)
    720 m

Shopping

  • Gaya Street Sunday Market
    8.2 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Signal Hill Observatory Platform
    7.8 km
  • Kota Kinabalu City Mosque
    7.9 km
  • Poring Hot Springs
    7.9 km
  • Gaya Street Sunday Market
    8.2 km
  • Night Market
    8.7 km
  • Mamutik Island
    9.0 km
  • Sabah State Museum
    10.4 km
  • Tunku Abdul Rahman Marine Park
    13.5 km
  • Sapi Island
    13.6 km
  • Manukan Island
    15.6 km

Nearby landmarks

  • One Borneo Hypermall
    130 m
  • 1Borneo
    130 m
  • UMS Logo
    650 m
  • Pusat Rawatan Warga (UMS)
    720 m
  • roundabout
    990 m
  • Faculty of Science and Natural Resources Lake
    1.0 km
  • Marine Aquarium and Museum
    1.1 km
  • University Malaysia Sabah
    1.2 km
  • Tasik Kg E
    1.2 km
  • UMS Peak
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 6 year(s).

Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center10 km
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)47 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors19
  • Number of restaurants1
  • Number of rooms 269
  • Year property opened2008

Reviews of The Klagan Regency Hotel from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.8
Facilities7.8
Location7.7
Room comfort and quality7.5
Service7.9
Value for money7.8
High score for Kota Kinabalu
Rating
9+ Exceptional (316)
8-9 Excellent (276)
7-8 Very Good (574)
6-7 Good (291)
<6 Below Expectation (417)
Time of the year
Mar - May (556)
Jun - Aug (464)
Sep - Nov (418)
Dec - Feb (436)
All guests (2,869)
All room types
All languages

Show reviews that mention 

Showing 1,874 verified guest comments
12345
10.0
Exceptional
Ping from Malaysia
Couple
Superior - King Bed
Stayed 2 nights in May 2019

Nice service, nice environment”

1. Near Shopping Mall -just walk through a path then reached Shopping Mall. -the security is good. We need to use room card to scan before we open the door go to Shopping mall 2. Nice service -bell boy help to carry luggage to lobby once we reached hotel -bell boy help to open lobby door while we enter lobby -front Office willing to help as our room door cant open 3. Breakfast in hotel -various type of food u can choose for your breakfast -got nice view while having breakfast

Reviewed June 04, 2019

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10.0
Exceptional
Noorzaidatul from Malaysia
Couple
Deluxe - King Bed
Stayed 1 night in December 2019

Klagan provided the best facilities for my sister and her husband whom both are wheel chair users.”

Klagan has handicapped- friendly room. Tqvm. Amazing...the room is very comfortable for them...❤

Reviewed December 16, 2019

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10.0
Exceptional
Jainudin from Malaysia
Family with young children
Superior - King Bed
Stayed 1 night in August 2020

Very friendly and courteous staffs who are willing to offer assistance for guests' comfort.”

Being greeted with smiles upon arrival would definitely ease any discomfort from travelling. The short time spent during check-in and the front office staffs prepareness to serve

Reviewed August 10, 2020

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10.0
Exceptional
AMIRAH from Malaysia
Family with young children
Superior - King Bed
Stayed 1 night in March 2021

This is my 5th visit to this hotel :)”

5 stars service from all the staff, especially from the front office manager ; Bryon Francis. From the very 1st visit till this 5th visit, service was very much splendid 🤩 Treat like a royal. Very much satisfied with the service! Will definitely gonna stay here again for the next staycation. ~from nerwan and ismi ~

Reviewed March 22, 2021

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9.6
Exceptional
MOHAMAD from Malaysia
Couple
Superior - King Bed
Stayed 1 night in December 2019

Parking Space”

Everything is great as the hotel is really comfortable place to stay except I need to wait until 10.00 p.m. to get a parking lot near to the hotel.. As for the parking lot in front of the hotel, I’ve been ask to pay RM 6.00 to park there.. So, I just park at the parking lot near the North Borneo University College as the parking lot provided are fully parked since the hotel is near to the 1 Borneo Mall.. But the hotel itself is really a comfortable place to stay.. 👍🏻

Reviewed December 22, 2019

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9.6
Exceptional
Sylvia from Malaysia
Family with young children
Superior - King Bed
Stayed 1 night in September 2019

Comfortable, Delicious meals”

Pros - The hotel is attached with the shopping complex, convenient for shopping. Meals are delicious, Room & Cafe are very clean. Cons - It was not easy to find car park near to the hotel. Swimming pool, i give 3 from 5 ( Need a repair & maintenance for the restroom - Door (left side)- unable to lock. One of the swimming pool ladder was loose. Shud check it out ya. Well, thats all from me. Overall, It was great to stay.

Reviewed October 07, 2019

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10.0
Exceptional
CHRISTINE from Malaysia
Family with young children
Superior - King Bed
Stayed 2 nights in June 2019

Fabulous!”

Very neat & clean room. Efficient & friendly staff. Tasty food. Easy access to the mall. My go-to-hotel! Thank you for your hospitality

Reviewed June 11, 2019

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9.2
Exceptional
KHIRRIAH from Malaysia
Family with young children
Superior - King Bed
Stayed 4 nights in January 2019

Clean, comfortable & staff so friendly!”

I could safely say, this hotel is one of our best we have ever stayed. Pros: - Staff are very friendly, very attentive & even call us to check and ensure our request were performed by them e.g request for extra towel, extra bathroom mat. - Breakfast spread are good, tasty food & cafe is very clean. Staff are also helpful. - Strategic location. Just next to a huge mall. Surrounded with variety of 24 hours marts - Live band performance at night! So there is no need to go to Hard Rock! Cons: - Building external look is worn out. I think they should re-paint it. - Room windows part looked a little worn out. - House keeping staff should change bed sheets, clean the floor on daily basis (especially if customer stays more than 1 night) & tidy up customer's items on desk or in bathroom to score excellent service. - Management staff who works in the office could have been more friendly if they see customers.

Reviewed January 11, 2019

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10.0
Exceptional
Rozalinahsaid from Malaysia
Family with young children
Superior - King Bed
Stayed 2 nights in December 2019

Family trip!”

Value for money. Breakfast are awesome. Big rooms with comfortable beds Staffs are kind and helpful. Highly recommended!

Reviewed December 23, 2019

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10.0
Exceptional
Ally from Malaysia
Group
Room standard
Stayed 2 nights in October 2019

good location and nice room”

clean and very good location for business or holiday, shopping mall is right below.

Reviewed July 23, 2020

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10.0
Exceptional
vyenjane
Family with teens
Superior - King Bed
Stayed 1 night in November 2019

Exceptional”

The management of the hotel is really good & being responsible since there's a problem occurs about my booked room but they managed to handle it which makes me felt satisfied. Thumbs up! 👍🏻👍🏻

Reviewed November 13, 2019

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10.0
Exceptional
TUAN from Malaysia
Business traveler
Superior - King Bed
Stayed 5 nights in December 2020

Clean and very comfortable”

The room was clan and very comfortable. THe Hotel itself is very near with mall.

Reviewed January 04, 2021

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10.0
Exceptional
mohamad from Malaysia
Couple
Superior - King Bed
Stayed 1 night in March 2020

Supperb breakfast”

Varieties of food and the taste was awesome. I got a big room and everything still in good condition. Staff was very friendly and helpful

Reviewed July 06, 2020

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10.0
Exceptional
Ahmad from Malaysia
Business traveler
Superior - King Bed
Stayed 2 nights in January 2020

recommended”

place is good..room is clean and cozy..cafe is strategically located facing the small town..food is good also..

Reviewed February 04, 2020

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10.0
Exceptional
Katheza from Malaysia
Couple
Deluxe - King Bed
Stayed 1 night in August 2020

Satisfied! ”

The room is so spacious. The price is consider affordable for a room like a suite. Less than RM200, you can get a big room with a tub in the shower. Really suit for honeymoon.

Reviewed February 23, 2022

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10.0
Exceptional
Nazariah from Malaysia
Business traveler
Superior - King Bed
Stayed 1 night in February 2020

Exceptional”

Good location. Room was clean. Staff were pleasant. This is my 2nd time. Will be back again.

Reviewed February 26, 2020

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10.0
Exceptional
MUHAMAD
Couple
Superior - King Bed
Stayed 2 nights in April 2019

Good facilities and services”

Very good facilities. They change my room from superior to deluxe. Really happy :) The staffs all are friendly.

Reviewed May 02, 2019

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10.0
Exceptional
Faera from Malaysia
Family with young children
Deluxe - King Bed
Stayed 1 night in August 2020

Worth our money!! Staff semua sangat baik. Bilik,koridor, kawasan swimming pool semuanya bersih. ”

We will surely come again 😍😍

Reviewed August 26, 2020

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10.0
Exceptional
Siti from Malaysia
Family with young children
Superior - King Bed
Stayed 1 night in August 2019

Best hotel”

Everything is okay and good. Breakfast very good. Delicious. But parking a bit far from hotel.

Reviewed September 01, 2019

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9.6
Exceptional
Sylvia from Malaysia
Family with young children
Superior - King Bed
Stayed 1 night in September 2019

Superb!!!”

Staff working at the counter was friendly. Food was awesome. The aircond was cold. My experience with the hotel, I left my car key in the hotel room... & when i went back to my room, my key was on the table, untouched... Trusted hotel... My comment is one of the restroom (left room) at the swimming pool, was broken & unable to lock. Need repair & maintenance. Would love to stay again next time.

Reviewed September 09, 2019

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