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THE KLAGAN @ RIVERSON HOTEL & RESIDENCE
THE KLAGAN @ RIVERSON HOTEL & RESIDENCE
THE KLAGAN @ RIVERSON HOTEL & RESIDENCE
THE KLAGAN @ RIVERSON HOTEL & RESIDENCE
THE KLAGAN @ RIVERSON HOTEL & RESIDENCE
THE KLAGAN @ RIVERSON HOTEL & RESIDENCE
THE KLAGAN @ RIVERSON HOTEL & RESIDENCE

Removed from saved list

8

Excellent

2,031 reviews

2,031 reviews

Housekeeping87
Shops34
Car Park14
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular landmarks
Sabah State Museum 1.3 km
Mamutik Island 1.3 km
Night Market 1.6 km
Gaya Street Sunday Market 2.1 km
Kota Kinabalu City Mosque 2.4 km
Signal Hill Observatory Platform 2.5 km
Manukan Island 7.0 km
Tunku Abdul Rahman Marine Park 7.5 km
Sapi Island 7.5 km
Poring Hot Springs 16.0 km
Nearby landmarks
Riverson The Walk 50 m
Gleneagles Kota Kinabalu 60 m
Imago Shopping Mall 350 m
Habour City car park 370 m
Sutera Harbour Golf & Country Club 490 m
The Golf Academy Borneo 490 m
South Bus Terminal 580 m
Wawasan Plaza 730 m
Parking Tabung Haji 750 m
Sembulan River Park 780 m

THE KLAGAN @ RIVERSON HOTEL & RESIDENCE

Block B, 3rd Level, Lorong Riverson @ Sembulan, Off Jalan Coastal, Central Business District, Kota Kinabalu, Malaysia, 88100 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Central Business District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sapi Island. Rated with 3 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

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Highlights

570 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

330 meters to Imago Shopping Mall

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Cash withdrawal

Fitness center

Swimming pool [outdoor]

Shops

Laundry service

This property is in high demand!

5 travelers have booked today.

Value for money8.2
Distance to city center1 km
Location rating8.7
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport5.3 km

Rooms available at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE

Soho Classic Room
...
  • Room size: 97 m²/1044 ft²
  • Sea view
  • 1 single bed and 1 king bed
Enter dates to see prices
Superior
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed or 1 king bed
Enter dates to see prices
Suite - 1 Bed Room
...
  • Room size: 62 m²/667 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Family
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed and 1 single bed
Enter dates to see prices
Apartment
...
  • Room size: 97 m²/1044 ft²
  • Outdoor view
  • 1 king bed & 1 double bed
Enter dates to see prices
Classic Room
...
  • Room size: 96 m²/1033 ft²
Enter dates to see prices
Two Bedroom Apartment
...
  • Room size: 97 m²/1044 ft²
  • 1 double bed and 1 single b...
Enter dates to see prices
SOHO Room
...
  • Room size: 96 m²/1033 ft²
  • 1 single bed and 1 king bed
Enter dates to see prices
Superior
...
    Enter dates to see prices
    Single room - Soho
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

      For those who wish to drive their own cars, THE KLAGAN @ RIVERSON HOTEL & RESIDENCE has a car park that's close to the serviced apartment. Parking is available for an additional charge. Self-parking is conveniently available at the serviced apartment. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the serviced apartment can arrange both taxis or car rental.

      Is breakfast offered at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

      Adults can enjoy breakfast at no additional charge. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

      What is the smoking policy at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

      THE KLAGAN @ RIVERSON HOTEL & RESIDENCE does not permit smoking in any of its rooms or indoor areas.

      What is the closest train, metro, or bus station to THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

      The closest train, metro, or bus station is South Bus Terminal, 580 m away from THE KLAGAN @ RIVERSON HOTEL & RESIDENCE.

      What restaurants are nearby THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

      THE KLAGAN @ RIVERSON HOTEL & RESIDENCE is located in Central Business District, famous for good restaurants such as Welcome Seafood Restaurant, Fatt Kee Seafood Restaurant and Kedai Kopi Yee Fung.

      What popular shopping places are close to THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

      Shopping options in THE KLAGAN @ RIVERSON HOTEL & RESIDENCE’s Central Business District neighborhood include Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.

      What are popular attractions near THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

      THE KLAGAN @ RIVERSON HOTEL & RESIDENCE is located in Central Business District area, which is famous for attractions such as Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum.

      What popular natural sightseeing spots are close to THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

      THE KLAGAN @ RIVERSON HOTEL & RESIDENCE is located within Central Business District, which makes it conveniently close to natural sights including Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.

      Show more questions
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      Explore the neighborhood

      What people love about THE KLAGAN @ RIVERSON HOTEL & RESIDENCE

      • 9.2

        Exceptional
        Location

        "Best location near imago"

        Suzanah

        |

        October 30, 2022

      • 9.6

        Exceptional
        Cleanliness

        "Comfortable and clean simple hotel."

        Ardal

        |

        October 30, 2022

      • 8

        Very good

        "Good furnishings"

        MOHD

        |

        October 17, 2022

      Property ranking|Compared to 1,576 Kota Kinabalu properties
      See all rankings
      Room size
      54 sqm.
      Location score
      8.7/10
      Couples review score
      8/10
      Cheapest price score
      Bigger than
      94
      %
      of Kota Kinabalu properties
      Better than
      87
      %
      of Kota Kinabalu properties
      Better than
      87
      %
      of Kota Kinabalu properties
      Better than
      86
      %
      of Kota Kinabalu properties
      Overall rating:

      8

      Excellent
      2,031 reviews
      Cleanliness
      8.0
      Facilities
      7.7
      Location
      8.7
      Read all reviews >
      What travelers say they love:
      All I can say, this place is clean.
      LUZ from Malaysia
      Business traveler
      More about THE KLAGAN @ RIVERSON HOTEL & RESIDENCE

      More about THE KLAGAN @ RIVERSON HOTEL & RESIDENCE

      THE KLAGAN @ RIVERSON HOTEL & RESIDENCE

      THE KLAGAN @ RIVERSON HOTEL & RESIDENCE is the perfect choice for travelers who want to take in the sights and sounds of Kota Kinabalu. Experience an urban escape in Kota Kinabalu with a stay at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE, with its exceptional location right in the city center.
      The facilities and services provided by THE KLAGAN @ RIVERSON HOTEL & RESIDENCE ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the serviced apartment's free Wi-Fi internet access. The serviced apartment provides taxi and car hire services to help you get to where you want to go in Kota Kinabalu. Parking is always available, provided by the serviced apartment for their driving guests.
      While lodging at this wonderful serviced apartment, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The serviced apartment's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the serviced apartment.
      The serviced apartment is entirely non-smoking, ensuring a clean air environment.
      Experience high-quality room facilities during your stay at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE. The serviced apartment provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
      The serviced apartment also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. THE KLAGAN @ RIVERSON HOTEL & RESIDENCE also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


      THE KLAGAN @ RIVERSON HOTEL & RESIDENCE

      THE KLAGAN @ RIVERSON HOTEL & RESIDENCE is the perfect choice for travelers who want to take in the sights and sounds of Kota Kinabalu. Experience an urban escape in Kota Kinabalu with a stay at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE, with its exceptional location right in the city center.
      The facilities and services provided by THE KLAGAN @ RIVERSON HOTEL & RESIDENCE ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the serviced apartment's free Wi-Fi internet access. The serviced apartment provides taxi and car hire services to help you get to where you want to go in Kota Kinabalu. Parking is always available, provided by the serviced apartment for their driving guests.
      While lodging at this wonderful serviced apartment, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The serviced apartment's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the serviced apartment.
      The serviced apartment is entirely non-smoking, ensuring a clean air environment.
      Experience high-quality room facilities during your stay at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE. The serviced apartment provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
      The serviced apartment also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. THE KLAGAN @ RIVERSON HOTEL & RESIDENCE also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


      Dining and things to do

      To fill your days, be sure to check out the fantastic facilities offered at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE. The serviced apartment's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. The many offerings at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. For those who hate to miss a workout, a trip to the serviced apartment's fitness facility will keep you fresh and healthy.
      Souvenir shopping for yourself or those back home takes no time at all at the shops.


      Reasons to stay here

      This serviced apartment's food and dining score higher than 88% of accommodations in the city.
      This serviced apartment scores higher than 87% of accommodations in the city for its location.
      Room comfort is said to be outstanding here, scoring higher than 89% of accommodations in the city.

      Amenities and facilities
      Very good
      Facilities

      7.7

      Most talked about facilities

      Housekeeping

      65 mentions

      Car Park

      37 mentions

      Swimming Pool

      32 mentions

      Breakfast

      8 mentions

      Languages spoken

      • English
      • Malay

      Accessibility

      • On-site accessible restaurants / lounges
      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Fitness center
      • Garden
      • On-site entertainment
      • Swimming pool [outdoor]

      Cleanliness and safety

      • Anti-viral cleaning products
      • Body thermometer
      • Cashless payment service
      • Covid-19 testing service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bottle of water

      Services and conveniences

      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Convenience store
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Invoice provided
      • Ironing service
      • Laundry service
      • Luggage storage
      • Safety deposit boxes
      • Shops
      • Smoke-free property
      • Smoking area

      For the kids

      • Family room
      • Kids safety features
      • Swimming pool [kids]

      Access

      • CCTV in common areas
      • CCTV outside property
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      • Soundproof rooms

      Getting around

      • Bicycle parking
      • Car park [charges apply]
      • Car park [nearby]
      • Rental car
      • Taxi service

      Available in all rooms

      • Air conditioning
      • Closet
      • Coffee/tea maker
      • Complimentary tea
      • Free bottled water
      • Free instant coffee
      • Hair dryer
      • Ironing facilities
      • Kitchenette
      • Linens
      • Microwave
      • Mirror
      • Non-smoking
      • Refrigerator
      • Satellite/cable channels
      • Seating area
      • Shower
      • Slippers
      • Smoke detector
      • Sofa
      • Telephone
      • Toiletries
      • Towels
      • Wi-Fi [free]
      Location
      Block B, 3rd Level, Lorong Riverson @ Sembulan, Off Jalan Coastal, Central Business District, Kota Kinabalu, Malaysia, 88100
      Excellent
      Location

      8.7

      Airports

      • Kota Kinabalu International Airport (BKI)
        5.3 km
      • Labuan Airport (LBU)
        117.3 km

      Public transportation

      • South Bus Terminal
        580 m
      • North Borneo Railway
        2.6 km

      Hospital or clinic

      • Gleneagles Kota Kinabalu
        60 m

      Shopping

      • Gaya Street Sunday Market
        2.1 km

      Convenience store

      • On-site

      Cash withdrawal

      • ATM
        770 m
      What's nearby

      Popular landmarks

      • Sabah State Museum
        1.3 km
      • Mamutik Island
        1.3 km
      • Night Market
        1.6 km
      • Gaya Street Sunday Market
        2.1 km
      • Kota Kinabalu City Mosque
        2.4 km
      • Signal Hill Observatory Platform
        2.5 km
      • Manukan Island
        7.0 km
      • Tunku Abdul Rahman Marine Park
        7.5 km
      • Sapi Island
        7.5 km
      • Poring Hot Springs
        16.0 km

      Nearby landmarks

      • Riverson The Walk
        50 m
      • Gleneagles Kota Kinabalu
        60 m
      • Imago Shopping Mall
        350 m
      • Habour City car park
        370 m
      • Sutera Harbour Golf & Country Club
        490 m
      • The Golf Academy Borneo
        490 m
      • South Bus Terminal
        580 m
      • Wawasan Plaza
        730 m
      • Parking Tabung Haji
        750 m
      • Sembulan River Park
        780 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-4 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 5-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • Baby cot is not available at the property.
      • Extra bed is not available at this property.
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-out until12:00

      Getting around

      • Airport transfer fee35 MYR
      • Distance from city center1 km
      • Travel time to airport (minutes)10

      Extras

      • Breakfast charge (unless included in room price)0 MYR
      • Daily Internet/Wi-Fi fee0 MYR

      The property

      • Local Tax ID/ Rental License1081234-A
      • Non-smoking rooms/floorsYES
      • Number of bars/lounges0
      • Number of floors3
      • Number of restaurants0
      • Number of rooms 34
      • Year property opened2017

      Reviews of THE KLAGAN @ RIVERSON HOTEL & RESIDENCE from real guests

      Provided by verified guests of Agoda
      8.1
      /
      10
      Cleanliness8.0
      Facilities7.7
      Location8.7
      Service8.0
      Value for money8.2
      High score for Kota Kinabalu
      Rating
      9+ Exceptional (260)
      8-9 Excellent (151)
      7-8 Very Good (200)
      6-7 Good (76)
      <6 Below Expectation (121)
      Time of the year
      Mar - May (182)
      Jun - Aug (232)
      Sep - Nov (193)
      Dec - Feb (201)
      All guests (1,969)
      All room types
      All languages

      Show reviews that mention 

      Showing 808 verified guest comments
      12345
      10.0
      Exceptional
      Lee from Malaysia
      Couple
      Superior
      Stayed 1 night in July 2019

      MY TRIP TO KK”

      1 word to describe, Marvellous .. wonderful ... excellent ... I can't find another reason to choose for another hotel whenever I traveled to KK. I guess this is my 5th time to stay with this hotel. Overall nice, perfect and good for me. But somehow this time I found out the bathroom shower head need to check and service as have water leaking when I took shower. Recommended to my families and friends. Keep it up! Thanks Klagan Riverson.

      Reviewed July 21, 2019

      See room deals

      10.0
      Exceptional
      jia from Brunei Darussalam
      Couple
      Superior
      Stayed 3 nights in June 2019

      Exceptional”

      I was travelling with a friend, showing her around for the first time in KK. The location was great, there are convenient stores downstairs, the lobby is on the 3rd floor I believe and imago the biggest shopping mall in KK was right across the street! It was a great location, the room was satisfactory, but I should mention the shower door and bathroom door is 2 in 1. The only thing I didn't like was that since the pool was on the 3rd floor near the lift, sometimes the floors get wet, which could be a potential hazard. Otherwise everything else was great would recommend

      Reviewed July 09, 2019

      See room deals

      10.0
      Exceptional
      Allan from Malaysia
      Family with young children
      Apartment
      Stayed 2 nights in July 2020

      Cozy Apartment”

      My family loved everything about the place. I honestly couldn't find anything that wasn't right about the place. Clean all round, comfortable beds, large TVs, excellent kitchen facilities, nice bathrooms,etc..If they was any disappointment, it would be the swimming pool. It was under renovation when we booked the place.

      Reviewed August 06, 2020

      See room deals

      10.0
      Exceptional
      mohd from Malaysia
      Family with young children
      Family
      Stayed 1 night in June 2019

      Super clean and cozy room”

      Super clean and cozy room, spacious and highly recommended for family stay. I stayed at level 3, same floor with the swimming pool and facing the pool directly. Easy to monitor my kids from the room. Breakfast not provided but fear not as there is few restaurants at ground floor. Overall, Klagan@Riverson exceeded my expectations.

      Reviewed July 01, 2019

      See room deals

      10.0
      Exceptional
      Hazwani from Malaysia
      Business traveler
      Soho Classic Room
      Stayed 1 night in September 2019

      Exceptional”

      Preeeeeetty all right, they've got everything you want if travelling in a group or family. Was a solo traveler but got upgraded to the Soho Classic Room because no more availability. Huge washing/dryer machine, huge fridge, a microwave, four induction cooker complete with proper ventilation. Living room, single room and queen room each has a balcony too we've got one overlooking Sutera Harbour so that's nice. Walking distance to Imago, but you could also grab anywhere in KK. Splendid stay.

      Reviewed September 30, 2019

      See room deals

      10.0
      Exceptional
      Nor from Malaysia
      Family with young children
      Suite - 1 Bed Room
      Stayed 3 nights in April 2022

      Exceptional”

      We stayed for 4 nights. The room was spacious enough for our kids to run here and there 😁 (studio). room was clean. There was problem with the aircond at first but the staff handled that very fast 👍👍

      Reviewed April 14, 2022

      See room deals

      10.0
      Exceptional
      MD from Brunei Darussalam
      Family with young children
      Superior
      Stayed 2 nights in December 2019

      Exceptional”

      In my opinion, our stay was comfortable. The only thing that we don't like is we have to pay for parking. It should be free for cars that stay at the hotel.

      Reviewed December 20, 2019

      See room deals

      10.0
      Exceptional
      Lee from Malaysia
      Couple
      Suite - 1 Bed Room
      Stayed 1 night in July 2019

      My trip”

      Still the best choice for me whenever i’m travelled to Sabah. Strategic location, friendly staffs and easy access to shopping mall, eateries and also convenient stores. Hope the property maintain its service standards and also facilities. Thanks.

      Reviewed July 18, 2019

      See room deals

      10.0
      Exceptional
      Muhammad from Brunei Darussalam
      Couple
      Family
      Stayed 2 nights in April 2019

      Good value! great Location!”

      What more can you ask, Price was very reasonable. Imago is just beside. everything else is easy to reach. so if you are thinking of staying there, dont hesitate. book yours now.

      Reviewed May 08, 2019

      See room deals

      10.0
      Exceptional
      Salmah from Malaysia
      Family with teens
      Family
      Stayed 1 night in June 2019

      Friendly staff, caring, and honest. ”

      Strategic location for shopping, eateries, and near to airport. Room clean and variety tv channels.

      Reviewed June 16, 2019

      See room deals

      10.0
      Exceptional
      Yuen from Hong Kong SAR, China
      Solo traveler
      Superior
      Stayed 2 nights in January 2020

      Value for money”

      The room is clean and the neighbor is quiet. The swimming pool and gym is on the same floor. The staff is helpful.

      Reviewed March 29, 2020

      See room deals

      9.2
      Exceptional
      Bobby from Malaysia
      Couple
      Superior
      Stayed 1 night in December 2019

      Twas a good stay”

      Pros: 1. Location wise is excellent as near to Imago Mall. There is 24/7 convenient stores at Ground floor. 2. Room was clean and comfortable. I like that there is a fridge, a sink, a microwave and cutleries readily available. And pillows were comfortable as well 👍 3. Bathroom was spacious and with Rain Shower. 4. Gym and pool facilities close at 9pm, which is a reasonable operating time. Cons: 1. TV channels were limited, but still okay as we don't spend much time in the room. 2. Gym equipments could have been in better shape, and air conditioning shouldn't be switched on too cold; better be at room temperature and with air fan circulating from gym to exterior environment so that it would not be stuffy. 3. Hotel should at least provide some form of complimentary parking/discounted parking rate. 4. Staff could be more friendly or taking initiative to greet guests first, with added reasonable enthusiasm.

      Reviewed December 04, 2019

      See room deals

      10.0
      Exceptional
      NORAZRIN from Malaysia
      Couple
      Superior
      Stayed 1 night in July 2019

      Overall Good”

      Only the parking for the guest car should be absorb by the hotel. Some of the hotel that sharing a parking lot at the same building of shopping mall usually absorb the parking fees for their’s guest like Imperial Hotel Kuching Sarawak.

      Reviewed July 11, 2019

      See room deals

      10.0
      Exceptional
      Veronica from Malaysia
      Solo traveler
      Superior
      Stayed 2 nights in February 2019

      Exceptional”

      Very clean, super convenient. Noisy from children screaming n shouting. Hotel needs to do something about that.

      Reviewed February 08, 2019

      See room deals

      9.6
      Exceptional
      Arafah
      Family with teens
      Family
      Stayed 2 nights in September 2019

      Excellent place to stay in!”

      We had the family deluxe room and the room was very spacious, the room was very clean, the location is amazing as its just a 5 mins walk to imago shopping mall. Alot of convenient stores around the location as well.

      Reviewed September 22, 2019

      See room deals

      9.6
      Exceptional
      LUZ from Malaysia
      Business traveler
      Superior
      Stayed 3 nights in February 2022

      PERFECT STAY!”

      I was joining the Jesselton Artisan Market as a vendor and i brought many boxes l. I got a room near the elevator and it was very convenient. The location is perfect as the market is only walk away. The staffs are friendly and satisfied security. There is a microwave and plates, spoons, torks and a sink which is making our stay very easy. Thank you, Klagan Riverson! I would love to come again in the future .

      Reviewed February 10, 2022

      See room deals

      10.0
      Exceptional
      Joyce from South Korea
      Group
      Superior
      Stayed 3 nights in May 2019

      excellent stay”

      excellent service, nice room, 2 min from the shopping mall. I would love to stay again!

      Reviewed May 20, 2019

      See room deals

      10.0
      Exceptional
      hasnita from Malaysia
      Family with young children
      Superior
      Stayed 1 night in November 2019

      Value for money”

      The staff very helpful and great location. Children likes the pool very much. Very recommended and will come here again.

      Reviewed December 03, 2019

      See room deals

      10.0
      Exceptional
      Joyce from South Korea
      Solo traveler
      Family
      Stayed 1 night in May 2019

      excellent stay”

      2 min from the shopping mall, kind staff, clean room

      Reviewed May 20, 2019

      See room deals

      10.0
      Exceptional
      Mary from Malaysia
      Business traveler
      Superior
      Stayed 1 night in January 2020

      Everything are fine, staffs are helpful.”

      A bit noisy middle of the night as could be my room is near to reception. Otherwise everything is fine.

      Reviewed January 29, 2020

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