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The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu

Removed from saved list

8

Excellent

2,506 reviews

2,506 reviews

Housekeeping75
Breakfast41
Car Park15
See map

7.6

Very good

Location rating score

Very good location - 260 meters from city center
Excellent for walking
Parking
FREE
Walkable places
Karamunsing Capital

310 m

Sabah State Mosque (Masjid Negeri Sabah)

310 m

Mamutik Island

310 m

Istana

340 m

Sabah Tourism Promotion Corporation

410 m

Popular landmarks
Night Market

1.0 km

Gaya Street Sunday Market

1.1 km

Kota Kinabalu City Mosque

1.4 km

Signal Hill Observatory Platform

1.4 km

Sabah State Museum

1.5 km

Closest landmarks
Police HQ

480 m

DBKK Parking

540 m

Cathay Ciniplex

560 m

Consulate of Indonesia

620 m

Tourism Malaysia

650 m

The Palace Hotel Kota Kinabalu

No 1 Jalan Tangki Karamunsing Locked Bag78, Central Business District, Kota Kinabalu, Malaysia, 88100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Central Business District part of Kota Kinabalu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sapi Island. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

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Highlights

930 meters to public transportation

Check-in [24-hour]

Excellent breakfast

320 meters to Mamutik Island

Free Wi-Fi in all rooms!

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Steamroom
Workout and Leisure
Fitness center
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Sauna

Check-in/out [express]

BBQ facilities

This property is in high demand!

9 travelers have booked today.

Value for money8.0
Location rating7.6
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport6.2 km

Rooms available at The Palace Hotel Kota Kinabalu

Very good
Room comfort & quality

7.6

Deluxe Twin Or Double
...
  • Room size: 26 m²/280 ft²
  • Nature view
  • 2 single beds or 1 double b...
Enter dates to see prices
Standard No Window
...
  • Room size: 26 m²/280 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Superior Twin or Double
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Palace Suite
...
  • Room size: 67 m²/721 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 67 m²/721 ft²
  • Garden view
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Executive Club Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Executive Club Twin Room
...
  • Room size: 26 m²/280 ft²
  • 2 single beds
Enter dates to see prices
Executive Room
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices
Deluxe with WiFi
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
Executive Club King Room
...
  • Room size: 26 m²/280 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does The Palace Hotel Kota Kinabalu have a hot tub?

A hot tub is one of the facilities available at The Palace Hotel Kota Kinabalu.

What time is check-in and check-out at The Palace Hotel Kota Kinabalu?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Palace Hotel Kota Kinabalu?

For those who wish to drive their own cars, The Palace Hotel Kota Kinabalu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.

Is breakfast offered at The Palace Hotel Kota Kinabalu?

Wake up to a great buffet breakfast at The Palace Hotel Kota Kinabalu. A selection of food types including halal and asian breakfast options is available for guests. There's an additional charge of 42 MYR for adults and 20 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Palace Hotel Kota Kinabalu?

The Palace Hotel Kota Kinabalu features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at The Palace Hotel Kota Kinabalu?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Palace Hotel Kota Kinabalu. Small or intimate events like birthday parties can also be accomodated. Event decoration service is offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at The Palace Hotel Kota Kinabalu?

On-site venues and convenient event services make The Palace Hotel Kota Kinabalu an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 400 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Palace Hotel Kota Kinabalu?

The Palace Hotel Kota Kinabalu does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Palace Hotel Kota Kinabalu?

The closest train, metro, or bus station is South Bus Terminal, 900 m away from The Palace Hotel Kota Kinabalu.

What restaurants are nearby The Palace Hotel Kota Kinabalu?

The Palace Hotel Kota Kinabalu is located in Central Business District, famous for good restaurants such as Pancake House International, Rooftop Poolside Bar & Grill and Fish & Co..

What popular shopping places are close to The Palace Hotel Kota Kinabalu?

Shopping options in The Palace Hotel Kota Kinabalu’s Central Business District neighborhood include Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.

What are popular attractions near The Palace Hotel Kota Kinabalu?

The Palace Hotel Kota Kinabalu is located in Central Business District area, which is famous for attractions such as Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum.

What popular natural sightseeing spots are close to The Palace Hotel Kota Kinabalu?

The Palace Hotel Kota Kinabalu is located within Central Business District, which makes it conveniently close to natural sights including Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.

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Explore the neighborhood

What people love about The Palace Hotel Kota Kinabalu

  • 10

    Exceptional

    "Refurbished with nice deco and very comfortable"

    MOHD

    |

    September 27, 2022

  • 9.6

    Exceptional
    Staff 

    "Nice room facilities, clean and friendly staff."

    rebecca

    |

    September 26, 2022

  • 10

    Exceptional
    Cleanliness

    "Nice clean rooms and decent facilities."

    Ashveen

    |

    September 18, 2022

Property ranking|Compared to 1,523 Kota Kinabalu properties
See all rankings
Room comfort score
7.6/10
Room size
36 sqm.
Cheapest price score
Couples review score
8/10
Better than
96
%
of Kota Kinabalu properties
Bigger than
92
%
of Kota Kinabalu properties
Better than
91
%
of Kota Kinabalu properties
Better than
87
%
of Kota Kinabalu properties
Overall rating:

8

Excellent
2,506 reviews
Cleanliness
8.1
Facilities
8.0
Location
7.6
Read all reviews >
What travelers say they love:
Nice and affordoble hotel for short bussiness trip.
Sherlyne from Malaysia
Family with young children
More about The Palace Hotel Kota Kinabalu

More about The Palace Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu

When you are looking for comfortable and convenient accommodations in Kota Kinabalu, make The Palace Hotel Kota Kinabalu your home away from home. A stay at The Palace Hotel Kota Kinabalu ensures an easy access to the lively city and all of its wonders.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by The Palace Hotel Kota Kinabalu. Stay connected throughout your stay with free internet access provided. Your explorations of Kota Kinabalu can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Palace Hotel Kota Kinabalu. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Rooms at The Palace Hotel Kota Kinabalu are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at The Palace Hotel Kota Kinabalu, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. The Palace Hotel Kota Kinabalu is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions. Once there, be sure to check out bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, The Palace Hotel Kota Kinabalu has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the steam room. The many offerings at The Palace Hotel Kota Kinabalu ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at The Palace Hotel Kota Kinabalu gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Reasons to stay here

This hotel's facilities score higher than 88% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.
This accommodation beats more than 95% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

8

Most talked about facilities

Breakfast

116 mentions

Housekeeping

95 mentions

Swimming Pool

71 mentions

Internet

50 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
  • Halal
  • Vegetarian
  • Full English/Irish
  • Buffet
Restaurants on site

Tangerine

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
No 1 Jalan Tangki Karamunsing Locked Bag78, Central Business District, Kota Kinabalu, Malaysia, 88100
Very good
Location

7.6

Airports

  • Kota Kinabalu International Airport (BKI)
    6.2 km
  • Labuan Airport (LBU)
    118.6 km

Public transportation

  • South Bus Terminal
    910 m
  • North Borneo Railway
    3.5 km

Hospital or clinic

  • Klinik Kesihatan Ibu dan Anak Pekan
    770 m

Shopping

  • Gaya Street Sunday Market
    1.1 km

Convenience store

  • 7 Eleven
    310 m

Cash withdrawal

  • ATM
    330 m
What's nearby

Popular landmarks

  • Mamutik Island
    310 m
  • Night Market
    1.0 km
  • Gaya Street Sunday Market
    1.1 km
  • Kota Kinabalu City Mosque
    1.4 km
  • Signal Hill Observatory Platform
    1.4 km
  • Sabah State Museum
    1.5 km
  • Manukan Island
    8.3 km
  • Tunku Abdul Rahman Marine Park
    8.4 km
  • Sapi Island
    8.4 km
  • Poring Hot Springs
    14.6 km

Nearby landmarks

  • Karamunsing Capital
    310 m
  • Sabah State Mosque (Masjid Negeri Sabah)
    310 m
  • Mamutik Island
    310 m
  • Istana
    340 m
  • Sabah Tourism Promotion Corporation
    410 m
  • Weston Wetland Park
    440 m
  • Golden Screen Cinemas
    450 m
  • Asia City Complex
    470 m
  • Police HQ
    480 m
  • Star City Mall
    500 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Shuttle service is available at the property from 11:00 AM to 06:00 PM. Kindly contact the property for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)42 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 150
  • Room voltage240
  • Year property opened1987
  • Most recent renovation2007

Parking

  • Daily parking fee0 MYR

Reviews of The Palace Hotel Kota Kinabalu from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.1
Facilities8.0
Location7.6
Room comfort and quality7.6
Service8.1
Value for money8.0
High score for Kota Kinabalu
Rating
9+ Exceptional (315)
8-9 Excellent (256)
7-8 Very Good (453)
6-7 Good (240)
<6 Below Expectation (245)
Time of the year
Mar - May (342)
Jun - Aug (407)
Sep - Nov (373)
Dec - Feb (387)
All guests (2,182)
All room types
All languages

Show reviews that mention 

Showing 1,509 verified guest comments
12345
10.0
Exceptional
Fadzianah from Malaysia
Couple
Standard No Window
Stayed 1 night in April 2022

Good”

I booked a room without any windows and have two beds. when i arrived, i asked the staff if he can gave me a queen bed. the staff is very nice because he upgraded our room to deluxe one with the window. even the room is little bit small, but i felts comfortable with it. surely will repeat.

Reviewed May 11, 2022

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Dear Ms Fadzianah, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that your overall experience was memorable and relaxing. It is our pleasure to be able to meet your expectation and upgraded your room for this visit. We will share with our team with your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management

Responded June 06, 2022
The Palace Hotel Kota Kinabalu
10.0
Exceptional
Hasnah from Malaysia
Family with young children
Standard No Window
Stayed 1 night in July 2022

Perfect place!”

Everything is perfect. Location parking room..food delicious!. Pool clean..nice my kids loveee so much. Sweet Staff always smiles. This hotel perfect for me n family...rate very reasonable! Trust me this perfect hotel!tqvm

Reviewed July 17, 2022

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Dear Ms Hasnah, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you and your family had a memorable stay with us and thank you for considering us as the best place to stay. We will share your kind feedback with our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management

Responded August 03, 2022
The Palace Hotel Kota Kinabalu
10.0
Exceptional
Henry from Malaysia
Family with young children
Standard No Window
Stayed 1 night in December 2021

The best hotel in KK”

Superb…Hospitality, kindness, cleanliness and services. After check out from the hotel, only within 10 minute got call from the hotel to inform us to return for the ipad tht we forgot. You should stay here and no need to worry about anything…

Reviewed December 15, 2021

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Dear Mr Henry, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us and we are glad that you and your family had a memorable stay with us. We will share with the team on your kind feedback on their service delivery. We are glad that you managed to get your Ipad in timely manner and feel worry-free while staying with us. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management

Responded December 27, 2021
The Palace Hotel Kota Kinabalu
10.0
Exceptional
Izyan from Malaysia
Family with young children
Superior Twin or Double
Stayed 1 night in June 2022

Superb!”

Staying for function, but bringing my kids as well to stay in. Staff were friendly, I even got myself someone helping me to carry my bag to the room. Room is super clean, new deco and amazing. All in all - amazing!

Reviewed July 07, 2022

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Dear Mr Izyan, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you and your family had a memorable stay with us and have received the best service. We will share with our team on your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management

Responded August 03, 2022
The Palace Hotel Kota Kinabalu
10.0
Exceptional
EMMEY from Malaysia
Family with young children
Deluxe Twin Or Double
Stayed 1 night in November 2021

Everything great”

Big room, clean bathroom, variety selection of breakfast, my kids love the pool, spacious car park, good hospitality by hotel staff..thank you Palace..will come again for sure..

Reviewed December 05, 2021

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Dear Ms Emmey, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us and we are glad that you and your family had a memorable stay with us. We will share with the team on your kind feedback on their service delivery. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management

Responded December 06, 2021
The Palace Hotel Kota Kinabalu
10.0
Exceptional
Siti from Malaysia
Solo traveler
Standard No Window
Stayed 1 night in June 2022

Isolated up the hill near city centre”

I'm a solo traveler with car. I love spacious parking lot. Room is big and clean, complete with mini coffee bar and fridge. Iron and ironing board have to be requested.

Reviewed June 07, 2022

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Dear Ms Siti, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us and have enjoyed your room. We will share with our team on your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management

Responded July 07, 2022
The Palace Hotel Kota Kinabalu
10.0
Exceptional
Hasnah from Malaysia
Family with young children
Standard No Window
Stayed 1 night in March 2022

Perfect place!”

Breakfast more choice and delicious Room clean and comfortable Staff friendly Easy to access foodcourt area hotel Pool big and clean my kids loveee so much Everything is great!

Reviewed March 16, 2022

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Dear Ms Hasnah, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that your overall experience was memorable and our team managed to make your stay better. We will share with our team with your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management

Responded April 04, 2022
The Palace Hotel Kota Kinabalu
10.0
Exceptional
ANN from Malaysia
Family with teens
Deluxe Twin Or Double
Stayed 2 nights in May 2022

Perfect location”

clean room, good food, friendly & helpful staff, good clean swimming pool, ample parking space & walking distance for shopping & search for other Malaysian delicious. food

Reviewed May 18, 2022

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Dear Ms Ann, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that your overall experience was memorable and relaxing. We are glad that our team have made your stay better and that you were able to enjoy shopping at the nearby shopping mall. We will share with our team with your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management

Responded June 06, 2022
The Palace Hotel Kota Kinabalu
10.0
Exceptional
sajani from Malaysia
Family with young children
Deluxe Twin Or Double
Stayed 1 night in June 2022

comfortable just a bit noisy when there are events at the ballroom upstairs”

overall i feel comfortable staying here just a bit noisy during the event until midnight. the aircond less cold but still ok.

Reviewed June 05, 2022

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Dear Ms Sajani, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us, however do regret that there was a discomfort due to the noise from an event. Please feel free to contact us direct if you would like to share more of your feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management

Responded July 07, 2022
The Palace Hotel Kota Kinabalu
10.0
Exceptional
Mohd from Malaysia
Family with teens
Superior Twin or Double
Stayed 1 night in May 2022

Superb”

Everything was so perfect. Really worth for money. New and spacious room, clean, friendly staff, nice breakfast. I will come again.

Reviewed May 31, 2022

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Dear Mr Mohd, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that your overall experience was memorable and relaxing. We will share with our team with your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management

Responded June 06, 2022
The Palace Hotel Kota Kinabalu
10.0
Exceptional
Jackieline from Malaysia
Couple
Deluxe Twin Or Double
Stayed 1 night in March 2022

Great place for short getaway. ”

Check in was fast, room are clean, wifi is strong. Breakfast was good. Nice view too!

Reviewed March 06, 2022

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Dear Ms Jackieline, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that your overall experience was memorable. We will share with our team with your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management

Responded March 10, 2022
The Palace Hotel Kota Kinabalu
10.0
Exceptional
ROSSIDAH from Malaysia
Family with teens
Deluxe Twin Or Double
Stayed 1 night in July 2020

Favourite hotel,clean, excellent staff, great location”

Nice location, quite peacefull, convenience car park, clean, great friendly staff

Reviewed July 07, 2020

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10.0
Exceptional
Amijah from Malaysia
Family with young children
Standard No Window
Stayed 1 night in February 2022

City but close to nature.”

Love this hotel so much and thank you to Roselyn, she's very helpful arranging our room reservation. Definitely gonna back to this hotel. Btw love the pool because its close with the forest I love nature's sound really calming.

Reviewed February 06, 2022

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Dear Ms Amijah, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us and we are glad that you and your family had a relaxing and memorable stay with us. We are happy that we made your stay feels close to nature in the city. We will share with the team on your kind feedback on their service delivery especially to Roselyn that had wholeheartedly making sure your stay is a memorable one. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management

Responded February 18, 2022
The Palace Hotel Kota Kinabalu
10.0
Exceptional
jassica from Malaysia
Solo traveler
Standard No Window
Stayed 1 night in July 2022

Alone ”

Room is clean. Staff friendly. Affordable price. But if solo,i think no need to take breakfast as u can get breakfast at outside 🤭

Reviewed July 03, 2022

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Dear Ms Jassica, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us and find out hotel affordable and the staff are friendly. We will share with our team on your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management

Responded August 03, 2022
The Palace Hotel Kota Kinabalu
10.0
Exceptional
Nur from Malaysia
Family with young children
Superior Twin or Double
Stayed 1 night in May 2022

Polite staff and chill place for holiday”

You can enjoy your holiday with family, clean, quite place and the staff are friendly

Reviewed May 24, 2022

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Dear Ms Nur, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that your overall experience was memorable and relaxing. We are pleased that our staff managed to make your stay better. We will share with our team with your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management

Responded June 06, 2022
The Palace Hotel Kota Kinabalu
9.6
Exceptional
Mohd from Malaysia
Solo traveler
Superior Twin or Double
Stayed 1 night in March 2022

Nice Hotel”

Nice hotel, very clean, nice breakfast. Friendly staff to assist customer. Room & toilet was very clean. Just , need to check with gym equipment which on my part are treadmill. The mat track on treadmill need to service.

Reviewed March 16, 2022

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Dear Mr Mohd, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that your overall experience was memorable and our team managed to make your stay better. We will share with our team with your kind feedback. We have taken note on your feedback in regards to the treadmill mat and will look into fixing it. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management

Responded April 04, 2022
The Palace Hotel Kota Kinabalu
10.0
Exceptional
Beverly from Malaysia
Family with teens
Executive Room
Stayed 1 night in December 2021

enjoy stay”

Choosing this hotel as im a green lover ppl..I love to see green in the morning so breakfast at the pool seeing green trees was my favorite things to do.

Reviewed January 02, 2022

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Dear Ms. Beverly, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us and we are glad that you and your family had a relaxing and memorable stay with us. Your view of your stay have given us the motivation to bring the most out of our guest stay and have given a boost of energy to continue to deliver the best of our service. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management

Responded January 06, 2022
The Palace Hotel Kota Kinabalu
10.0
Exceptional
Mohd from Malaysia
Solo traveler
Standard No Window
Stayed 1 night in February 2022

Serenity stay”

Spacious room, clean & tidy, big parking space, friendly staff and serene environment.

Reviewed February 10, 2022

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Dear Mr Mohd, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us and we are glad that you and your family had a relaxing and memorable stay with us. We will share with the team on your kind feedback on their service delivery. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management

Responded February 18, 2022
The Palace Hotel Kota Kinabalu
10.0
Exceptional
Lim from Malaysia
Family with young children
Standard No Window
Stayed 3 nights in June 2022

Exceptional”

Staff are helpful and courteous, even the staff at the entrance is well trained, not to mention the receptionist during my check in.

Reviewed June 15, 2022

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Dear Mr Lim, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us and have received the best service during your stay. We will share with our team on your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management

Responded July 07, 2022
The Palace Hotel Kota Kinabalu
10.0
Exceptional
ROSSIDAH from Malaysia
Family with teens
Superior Twin or Double
Stayed 1 night in July 2020

Always my 1st choice”

friendly & excellent service from staff. Clean. Great location, peacefull and safe. convenience car park

Reviewed July 27, 2020

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