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Stay at The St. Regis Macao for an elegant and local Macanese experience. Enjoy luxury, city views, and dining at The Manor and St. Regis Bar. Stay active at the Athletic Club or relax at the Iridium Spa. Perfectly located in the heart of the entertainment center for exploring Macao. The St. Regis Macao is a luxurious hotel in Macau, surrounded by resorts, casinos, and entertainment venues. Enjoy a personalized breakfast in your room, relax at the pool, and unwind at the steam room. Conveniently located near shopping centers and attractions, including Fortune Diamond and Skycab Cable Car. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
340 meters to public transportation
Top Value
Check-in [24-hour]
Front desk [24-hour]
Airport transfer
Valet parking
Shuttle service
Fitness center
Spa
Free Wi-Fi in all rooms!
Check-in/out [express]
5 travelers have booked today.
Location rating score
Value for money | 9.1 |
Distance to city center | 4.8 km |
Location rating | 9.4 |
Nearest airport | Macau International Airport (MFM) |
Distance to airport | 1.6 km |
Does The St. Regis Macao have bars on-site?
Experience your holiday the greatest way possible with The St. Regis Macao's bar and poolside bar readily available right in front of your doorstep for whenever you need a drink or two.
What sort of non-water sports and outdoor activities are accessible at The St. Regis Macao?
The St. Regis Macao includes non-water sport and outdoor activities such as golf course (within 3 km) for you to take advantage of.
Is car parking available at The St. Regis Macao?
The St. Regis Macao has car park onsite with charges applied for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
At what time of the year is The St. Regis Macao most popular?
The St. Regis Macao's most popular month where verified guests have stayed the most is in September.
What payment options are accepted at The St. Regis Macao?
The St. Regis Macao supports up to 5, with payment card selections including American Express, MasterCard, Cash, and Visa.
What is the verified guest review consensus about The St. Regis Macao's view?
67.0% of our past customer testimonials have given an optimistic review and comments about this property's view. You can look up on more detailed customer reviews, and comments for The St. Regis Macao down in the review section.
What is the typical rating that past Solo travelers' have given to The St. Regis Macao?
Verified solo travelers that have stayed at this property have given The St. Regis Macao an average rating of 9.4. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Couples' have given to The St. Regis Macao?
Verified couple travelers that have stayed at this property have given The St. Regis Macao an average rating of 9.3. You can look up on more descriptive customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.
What is the average rating that past Families with older children have given to The St. Regis Macao?
Past families with older children that have stayed at this property have given The St. Regis Macao an average rating of 9.3. You can look up more thorough customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
Experience Unparalleled Luxury at The St. Regis Macao
Indulge in a world of opulence and sophistication at The St. Regis Macao, a prestigious 5-star hotel located in the vibrant city of Macau, Macau SAR, China. With its impeccable service, exquisite design, and unrivaled attention to detail, this hotel offers a truly unforgettable experience for discerning travelers.
Built in 2015 and last renovated in the same year, The St. Regis Macao boasts a timeless elegance that seamlessly blends traditional charm with modern luxury. With its prime location just 10 minutes away from the airport, guests can quickly and conveniently reach their luxurious sanctuary upon arrival.
The hotel features a total of 400 well-appointed rooms, each meticulously designed to provide the utmost comfort and relaxation. From spacious suites to stylish guestrooms, every accommodation option at The St. Regis Macao exudes a sense of grandeur and sophistication. Immerse yourself in the plush furnishings, tasteful decor, and state-of-the-art amenities that cater to your every need.
Unwind and Indulge in Luxurious Entertainment Facilities at The St. Regis Macao
Experience a world of opulent relaxation and entertainment at The St. Regis Macao. This luxurious hotel offers a range of top-notch entertainment facilities that will leave you pampered and rejuvenated.
Step into a haven of tranquility at the hotel's spa, where skilled therapists provide a wide array of treatments designed to soothe the mind, body, and soul. Indulge in a rejuvenating massage or try out the signature St. Regis Macao treatment for a truly blissful experience.
For those seeking a more active form of relaxation, the hotel's hot tub and steam room offer the perfect escape. Immerse yourself in the warm waters of the hot tub and let the stress melt away, or enjoy the therapeutic benefits of the steam room.
After a day of exploring the vibrant city of Macau, unwind at the hotel's bar, where expert mixologists craft exquisite cocktails and beverages. Sip on your favorite drink while enjoying the elegant ambiance and live music performances.
In addition to these entertainment facilities, The St. Regis Macao also features a salon, offering a range of beauty and grooming services. Whether you're looking for a stylish haircut, a rejuvenating facial, or a manicure and pedicure, the salon has you covered.
Immerse yourself in the ultimate luxury and relaxation at The St. Regis Macao's entertainment facilities, where every moment is designed to uplift your spirits and leave you feeling refreshed and rejuvenated.
Unwind and Stay Active at The St. Regis Macao's World-Class Sports Facilities
Experience the epitome of luxury and wellness at The St. Regis Macao, where a wide range of state-of-the-art sports facilities await you. Stay active and maintain your fitness routine at the hotel's 24-hour fitness center, equipped with the latest exercise machines and equipment. Whether you prefer cardio workouts or strength training, you'll find everything you need to stay in shape.
Take a refreshing dip in the hotel's outdoor pool, surrounded by lush greenery and offering a tranquil oasis in the heart of the city. After a swim, head to the poolside bar and indulge in a refreshing cocktail or a light snack, while enjoying the breathtaking views of Macau's skyline.
For those seeking a more holistic approach to fitness, The St. Regis Macao also features a dedicated yoga room. Unwind and find your inner balance as you participate in a yoga class led by experienced instructors. Whether you're a beginner or an advanced practitioner, the serene ambiance of the yoga room will enhance your practice and leave you feeling rejuvenated.
No matter your fitness goals or preferences, The St. Regis Macao's sports facilities offer an unparalleled experience that combines luxury, wellness, and relaxation. Stay active, unwind, and indulge in the ultimate retreat at this remarkable hotel in Macau, Macau SAR, China.
Unparalleled Convenience at The St. Regis Macao
At The St. Regis Macao, convenience is a top priority. With a range of exceptional facilities and services, guests can expect a seamless and hassle-free stay. The hotel offers 24-hour room service, ensuring that guests can indulge in delectable dishes at any time of the day or night. Additionally, the laundry service and dry cleaning facilities make it effortless for guests to maintain their wardrobe while on the go.
The St. Regis Macao also provides a dedicated concierge service, where knowledgeable staff are available to assist with any inquiries or recommendations. Safety deposit boxes are available for guests to store their valuable belongings securely. For those who require a constant connection, the hotel offers Wi-Fi in all rooms and public areas, making it convenient to stay connected with loved ones or stay productive during their stay. The designated smoking area caters to guests who enjoy a cigarette or cigar in a comfortable and well-ventilated space. With express check-in/check-out and luggage storage services, guests can save time and make the most of their stay in Macau. The daily housekeeping service ensures that rooms are kept clean and tidy, providing a refreshing and comfortable environment for guests throughout their stay.
Convenient Transport Facilities at The St. Regis Macao
At The St. Regis Macao, guests can enjoy a range of convenient transport facilities to ensure a seamless and hassle-free stay. The hotel offers airport transfer services, allowing guests to arrive and depart with ease. Whether you are traveling for business or leisure, the hotel's dedicated staff will assist you in arranging transportation to and from the airport.
For those traveling with their own vehicles, The St. Regis Macao provides valet parking and a car park onsite. Guests can rest assured that their vehicles are in safe hands while they explore the city. Additionally, the hotel offers a shuttle service, making it convenient for guests to explore Macau's vibrant attractions at their own pace. If you prefer to drive yourself, car hire services are available at the hotel, giving you the freedom to explore the city at your leisure.
To further enhance your stay, The St. Regis Macao offers a taxi service and ticket service, making it easy for guests to navigate the city and access popular attractions. Please note that self-parking is also available, and car park charges may apply. With these comprehensive transport facilities, The St. Regis Macao ensures that guests have everything they need for a comfortable and enjoyable stay.
Indulge in Exquisite Dining at The St. Regis Macao
At The St. Regis Macao, guests can embark on a culinary journey like no other with a range of exceptional dining options. Whether you're craving a quick bite or a lavish dining experience, this luxurious hotel has it all. Start your day with a sumptuous breakfast buffet, offering a wide array of delectable options to suit every palate. From freshly baked pastries to made-to-order omelets, the breakfast buffet at The St. Regis Macao is a true gastronomic delight.
For a casual dining experience, head to the hotel's coffee shop, where you can savor aromatic coffee blends and indulge in a variety of light bites. The coffee shop provides a cozy ambiance, perfect for catching up with friends or enjoying a quiet moment alone. If you prefer a more formal setting, The St. Regis Macao boasts a refined restaurant that serves up a tantalizing menu of international and local cuisines. Immerse yourself in the elegant surroundings as you savor expertly crafted dishes made with the finest ingredients.
In addition to these dining options, The St. Regis Macao also offers 24-hour room service, ensuring that you can satisfy your cravings at any time of the day or night. Whether you're in the mood for a midnight snack or a late-night feast, the hotel's room service menu has something to please every palate. With daily housekeeping, you can rest assured that your dining experience will be complemented by impeccable service and attention to detail. Indulge in the culinary delights of The St. Regis Macao and create unforgettable memories during your stay.
Luxurious and Spacious Rooms at The St. Regis Macao
Indulge in the epitome of luxury and comfort at The St. Regis Macao. With a range of exquisite room offerings, this hotel ensures a memorable stay for every guest.
Experience breathtaking views of the iconic Cotai Strip from the Cotai View Rooms. These spacious guest rooms, available with either 1 King or 2 Queen beds, span across 53 square meters, providing ample space to unwind and relax.
For those seeking an elevated level of luxury, the Empire Suites offer a truly opulent experience. With 159 square meters of space, these one-bedroom larger suites feature either 1 King or 2 Queen beds, ensuring a restful night's sleep.
Indulge in the grandeur of the Presidential Suite, a sprawling 477 square meters of pure luxury. With three bedrooms, a city view, and a combination of 1 King and 2 Queen beds, this suite is perfect for families or groups seeking the utmost in comfort and style.
Booking your stay at The St. Regis Macao through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can browse through the various room options, compare prices, and secure your reservation with just a few clicks. Enjoy the convenience and peace of mind that comes with booking your dream stay at The St. Regis Macao through Agoda.
Discover the Vibrant Charm of Cotai in Macau
Immerse yourself in the vibrant charm of Cotai, a bustling district in Macau SAR, China, and experience the best of entertainment, shopping, and dining. Located just a stone's throw away from The St. Regis Macao, Cotai is a dazzling fusion of East and West, where traditional Chinese culture meets modern luxury.
As you step out of the hotel, you'll find yourself surrounded by world-class resorts, including iconic landmarks like The Venetian Macao and City of Dreams. Take a leisurely stroll along the bustling streets lined with high-end boutiques, international fashion brands, and designer stores. Indulge in some retail therapy and discover the latest trends in fashion, jewelry, and technology.
Cotai is also a food lover's paradise, with a wide array of restaurants and eateries offering cuisines from around the world. From Michelin-starred fine dining establishments to local street food stalls, you'll find something to satisfy every palate. Don't miss the opportunity to try authentic Macanese cuisine, a unique blend of Portuguese and Chinese flavors.
After a day of shopping and dining, immerse yourself in the vibrant nightlife of Cotai. Enjoy world-class entertainment shows, catch a live concert, or try your luck at one of the many glamorous casinos. Whether you're a seasoned gambler or just looking for some fun, Cotai offers an unforgettable experience.
With its dynamic atmosphere and endless entertainment options, Cotai is the perfect destination for both leisure and business travelers. Stay at The St. Regis Macao and enjoy the convenience of being in the heart of this vibrant district, where luxury, entertainment, and culture come together.
Convenient Transportation from the Airport to The St. Regis Macao
Welcome to The St. Regis Macao, a luxurious haven nestled in the heart of Cotai, Macau. Getting to this exquisite destination is a breeze, thanks to the convenient transportation options available from the airport.
If you are arriving at Macau International Airport, you can easily reach The St. Regis Macao by taking a taxi or using the hotel's private limousine service. The journey takes approximately 10 minutes, allowing you to quickly immerse yourself in the opulence and grandeur of this world-class hotel.
Alternatively, if you are arriving at Hong Kong International Airport, you can take a ferry to Macau. The ferry ride offers stunning views of the sea and skyline, and it takes around one hour to reach Macau. Once you arrive at the Macau Ferry Terminal, you can take a taxi to The St. Regis Macao, which is just a short drive away.
No matter which airport you arrive at, The St. Regis Macao ensures a seamless and hassle-free journey to their luxurious property. From the moment you step foot in Macau, you'll be greeted with exceptional service and a warm welcome, setting the stage for an unforgettable stay at The St. Regis Macao.
Explore the Vibrant Entertainment District near The St. Regis Macao
Situated in the heart of Macau's bustling Cotai Strip, The St. Regis Macao offers guests a prime location surrounded by an array of exciting landmarks and attractions. Just steps away from the hotel, visitors can experience the thrill of the City of Dreams Casino, a world-renowned entertainment complex that offers a wide range of gaming options and live performances. For a taste of Parisian charm, guests can take a short stroll to the Eiffel Tower Experience at Parisian Macau, where they can marvel at a replica of the iconic landmark and enjoy breathtaking views of the city.
For those seeking a unique adventure, the Skycab Cable Car at Wynn Palace provides a scenic ride above the Cotai Strip, offering panoramic views of the surrounding area. At Galaxy Macau, guests can witness the mesmerizing Fortune Diamond, a captivating light and water show that dazzles spectators with its stunning visual effects. The Cotai Strip Resorts, including The Broadway and Plaza Casino, offer a plethora of dining, shopping, and entertainment options, ensuring there is something for everyone.
Sports enthusiasts can satisfy their need for speed at the Cotai Arena, a state-of-the-art sports and entertainment venue that hosts a variety of events throughout the year. For a thrilling experience on four wheels, the Karting Track at the Macau Motorsports Club is a must-visit attraction, offering visitors the chance to race against friends and family in a safe and exhilarating environment. With its convenient location and proximity to these exciting landmarks and attractions, The St. Regis Macao is the perfect choice for travelers looking to immerse themselves in Macau's vibrant entertainment district.
Convenient Public Transport Stations near The St. Regis Macao
The St. Regis Macao offers a prime location with easy access to several public transport stations, making it a convenient choice for travelers exploring Macau. Situated in the heart of Macau's Cotai Strip, guests can easily reach popular destinations via the nearby Cotai West Station, Lotus Checkpoint Station, Cotai East Station, and East Asian Games Station.
Cotai West Station is just a short walk away from the hotel, providing guests with direct access to the Taipa Ferry Terminal. From there, visitors can catch a ferry to explore the vibrant city of Hong Kong or venture to other parts of Macau. Lotus Checkpoint Station is another convenient option, offering transportation to and from the Macau International Airport in just a few minutes.
For those looking to explore the Cotai area, Cotai East Station is within close proximity to The St. Regis Macao. This station connects travelers to various entertainment venues, luxury resorts, and world-class casinos, allowing guests to experience the excitement of Macau's renowned entertainment hub. Additionally, the East Asian Games Station is located nearby, providing easy access to the Macau East Asian Games Dome, a popular venue for sports events and concerts.
With its strategic location near these public transport stations, The St. Regis Macao offers guests the convenience and flexibility to explore Macau's attractions with ease.
A Gastronomic Delight: Dining at The St. Regis Macao
The St. Regis Macao offers an exceptional dining experience with its array of surrounding restaurants. Guests can indulge in the authentic flavors of Beijing at Beijing Kitchen, where traditional dishes are prepared with precision and flair. For a taste of exquisite Chinese cuisine, La Chine is a must-visit, offering a refined menu of Cantonese specialties. The Apron is perfect for those seeking a casual yet sophisticated dining experience, with its modern European-inspired menu. Lai Heen and Zi Yat Heen are renowned for their exquisite Michelin-starred Cantonese cuisine, while 8½ Otto e Mezzo Bombana serves up award-winning Italian dishes. For a taste of home, McSorley's Ale House offers a cozy Irish pub atmosphere and hearty comfort food. Lakeview Palace provides a stunning setting for enjoying authentic Macanese and Portuguese dishes, while Tsui Wah Restaurant (Galaxy) is a popular spot for Hong Kong-style comfort food. Lastly, Pearl Dragon offers an elegant ambiance and serves up exquisite Cantonese delicacies. With such a diverse selection of restaurants, guests at The St. Regis Macao are spoiled for choice when it comes to dining options.
Unparalleled Shopping Experiences
Situated in the heart of Macau, The St. Regis Macao offers easy access to a plethora of world-class shopping destinations. Just steps away from the hotel, you'll find DFS Galleria, a luxury shopping mall that showcases an impressive selection of international brands and designer boutiques. Whether you're looking for the latest fashion trends, exquisite jewelry, or high-end cosmetics, DFS Galleria is sure to satisfy your shopping cravings. Another nearby shopping landmark is The Boulevard at Studio City, a vibrant retail complex that combines entertainment, dining, and shopping in one exciting destination. From trendy fashion stores to unique gift shops, The Boulevard has something for everyone. If you're in the mood for some retail therapy, head over to The Countdown Hotel, where you'll discover a variety of upscale boutiques and specialty stores. For a truly extravagant shopping experience, visit The Shoppes at Cotai Sands Central, a luxury shopping mall located within the integrated resort of Sands Cotai Central. Here, you can indulge in a shopping spree at renowned international fashion brands and enjoy a wide range of dining options. Lastly, don't miss the opportunity to witness the mesmerizing Fortune Diamond at Galaxy Macau. This iconic attraction features a breathtaking diamond-shaped structure that comes alive with a dazzling light show, creating a magical ambiance as you explore the nearby shopping outlets. With these exceptional shopping landmarks just a stone's throw away from The St. Regis Macao, you'll be spoilt for choice and can indulge in the ultimate retail therapy experience during your stay.
Luxury at an Affordable Price: The St. Regis Macao
Indulge in opulence without breaking the bank at The St. Regis Macao, where the average price of a room is $353. Located in the vibrant city of Macau, known for its glitz and glamour, this luxurious hotel offers an exceptional value for money compared to the average price of a hotel room in the same city, which stands at $201.
At The St. Regis Macao, you can experience world-class amenities and impeccable service without compromising on your budget. From elegantly designed rooms adorned with plush furnishings to breathtaking views of the city skyline, every aspect of your stay is curated to perfection. Whether you're here for business or leisure, the hotel offers a range of room options to suit your needs, ensuring a comfortable and memorable stay.
Indulge in the hotel's impressive array of facilities, including a state-of-the-art fitness center, a luxurious spa, and an exquisite dining scene that caters to every palate. With its convenient location near popular attractions such as the Venetian Macao and the Cotai Strip, you can easily explore the city's vibrant entertainment and shopping districts.
Book your stay at The St. Regis Macao today and experience the epitome of luxury at an affordable price. With its exceptional value for money and unparalleled amenities, this hotel is the perfect choice for discerning travelers seeking a memorable stay in Macau.
Excellent Service and Comfortable Rooms
The St. Regis Macao in Macau, Macau SAR, China has received glowing reviews from satisfied customers. Guests have praised the hotel for its excellent service and comfortable rooms. Many have highlighted the big and comfortable beds, ensuring a restful night's sleep. The rooms are also described as quiet, providing a peaceful environment for guests to relax in. The staff at The St. Regis Macao are commended for their friendliness and helpfulness, going above and beyond to ensure a pleasant stay for every guest. Additionally, the hotel's services are highly regarded, with guests praising the variety and deliciousness of the breakfast, as well as the approachable and friendly Butler service. The rooms are described as bright, clean, and well-furnished, offering a lovely and comfortable stay. Finally, guests have been impressed by the fantastic night view of Cotai, adding an extra touch of luxury to their experience. With all these positive reviews, The St. Regis Macao is definitely a top choice for travelers seeking excellent service and comfortable accommodations.
Luxury, Elegance, and Exceptional Service at The St. Regis Macao
Step into a world of luxury, elegance, and exceptional service at The St. Regis Macao. With an impressive overall rating of 9.2, this hotel has consistently delighted guests with its impeccable standards and attention to detail. From the moment you arrive, you'll be treated to a level of service that surpasses all expectations, making your stay truly unforgettable.
One of the standout features of The St. Regis Macao is its exceptional staff performance, rated an impressive 9.5 by satisfied guests. The dedicated and attentive team goes above and beyond to ensure that every guest's needs are met with warmth and professionalism. Whether it's arranging personalized experiences, providing helpful recommendations, or simply greeting you with a warm smile, the staff at The St. Regis Macao are committed to creating a memorable and personalized stay for each and every guest.
Another highlight of this remarkable hotel is its prime location, earning a rating of 9.2. Situated in the heart of Macau, guests have easy access to the city's vibrant attractions, including world-class casinos, luxury shopping, and cultural landmarks. Whether you're a leisure traveler looking to explore the city or a business traveler seeking convenience, The St. Regis Macao's central location ensures that you're never far from the excitement and beauty that Macau has to offer.
Exceptional9.3
Facilities
Exceptional9.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Guests are requested to present the same credit card used to prepay the booking when checking in at the hotel.
Provided by verified guests of
Exceptional
Show reviews that mention
340 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Amazing service and nice staffs! Will come again!”
The service at this hotel is impeccable. I came here with my family for a vacation, and I’ll start by talking about the service. As soon as we arrived, someone helped with our luggage and guided us to the front desk for check-in. The front desk staff were professional and had warm smiles. Afterward, a staff member took us to our room and gave us a tour of the facilities. They even prepared gifts and surprises for the children, which were a big hit. They also provided an extra bed at no charge! Since it was our first time in Macau, they thoughtfully provided recommendations for nearby activities suitable for kids and even gifted a teddy bear, which the children absolutely loved. Every day, we could order complimentary tea and coffee, and the staff responded quickly to any requests, always trying to meet all our needs. The level of service management left a deep impression, with attention to every detail! The hotel is spacious, impeccably clean, and well-organized. There’s even a nightly turndown service, so after a long day of fun, we returned to a spotless and comfortable room. The swimming pool on the 8th floor is very quiet, with two large pools and two heated pools. The children had a fantastic time playing there. It was a very relaxed environment, with not too many people around, allowing us to enjoy ourselves freely.
Luxurious stay with exceptional service”
My family recently stayed at the St. Regis Macao Hotel and I must say, it was an exceptional experience. From the moment we arrived, the service provided by the Filipino hotel attendants was commendable. They were incredibly accommodating and ensured that all our needs were met with a smile. The room was spacious, clean, and the view was breathtaking. I was impressed with the little details that made our stay memorable. We were even given a remembrance bear from St. Regis, which I learned varies in design from country to country—a lovely touch! The hotel amenities were top-notch. We enjoyed complimentary coffee and fruits, and we could request various types of coffee, whether iced or hot, at any time. The pool area was stunning, and the attendant there was very friendly and attentive. The comfort provided by the hotel is on another level. It’s evident that you’re staying in a luxury hotel from the quality of the facilities and the attention to detail. The beds and other room furnishings were excellent, contributing to a truly restful stay. Overall, our stay at St. Regis Macao was fantastic. The blend of super nice amenities, breathtaking views, and outstanding service made it a stay to remember. I highly recommend this hotel to anyone looking for a luxurious and comfortable stay in Macao. Thank you to all the staff for making our stay so enjoyable!
Amazing staycation experience with young kids”
We travelled to St Regis Macau from Hong Kong for a one night stay. We reached the hotel around 1530 to check in for 2 rooms, but there was only 1 room that was ready. However the hotel manager, Mr Douglas saw that we were traveling with twin babies, he had expedite the housekeeping to get ready our room for us, at that moment, we knew we will be well taken care of during our stay in St Regis. We highly recommend to stay at St Regis if you are travelling with young babies! The hotel had supplied us with baby bathtub, baby bottle sterilizer, baby bottle warmer, cleansing essentials, baby cots and kids supplies! Also, their amazing butler service, offering us to steam few of our clothes, shoe shine and making us drinks whenever we needed! Thank you Mr Douglas, Butler service team and Housekeeping team for making our first St Regis experience a splendid one! We will definitely return!
Compliment for staff with exceptional services”
Hi! We would like to compliment Ms Sarah (we were staying at Level 26) who were so friendly and patient with us and sharing on many places and attractions in Macau. Throughout our stay, she also make sure that we were comfortable in our room and even served us desserts during our two days there! Throughout our trip in Macau and Hongkong, Ms Sarah service were greatly missed after we checked out from St Regis. It's my friend first time to Macau and he's raving about the awesome services! Thank you!
Best staff EVER! ”
I'm not a jetsetter by any means, but I praise God for having had the chance to stay in various hotels in various countries, and I can honestly say they have the most amazing staff ever! EVERY FILIPINO in their staff - from Sir Ryan at front desk to our butlers and the staff at the Manor (restaurant) and the guys who assist in handing out champagne and the ones who take care of our luggage service. THANK YOU SO MUCH! And actually EVERYONE, not just the Filipinos, were so exceptionally courteous! Oh, and the Room Director (Ricky) surprised us with a fruit bowl when we came back to our room. Before I forget---the butler service is available to every hotel guest. They even offer twice-a-day turndown service, and you can ask them to make you coffee or hot chocolate, stuff like that. Just remembering our stay here makes me smile. I know I won't book anywhere else whenever we're in Macau.