The Train Resort - Sauna & Spa
The Train Resort - Sauna & Spa
The Train Resort - Sauna & Spa
The Train Resort - Sauna & Spa
The Train Resort - Sauna & Spa
The Train Resort - Sauna & Spa
The Train Resort - Sauna & Spa

Removed from saved list

7.2

Very good

724 reviews

724 reviews

See map

7.5

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Million Years Stone Park & Pattaya Crocodile Farm 1.8 km
Jomtien Beach 2.6 km
Big Buddha Temple 3.4 km
Pattaya Floating Market 3.7 km
Walking Street Pattaya 3.9 km
Pattaya Beach 3.9 km
Central Festival Pattaya Beach 4.1 km
Beach Rd 4.5 km
The Sanctuary Of Truth 8.1 km
Koh Lan 13.2 km
Nearby landmarks
Tenerife Sport Point 380 m
Underwater World Pattaya 400 m
Greenway Driving Range 580 m
Pattaya Dolphin World 760 m
Outlet Mall Pattaya 890 m
ALANGKARN 940 m
Darul Ibadah Mosque 940 m
Vitamax 1.0 km
Pattaya South 1.0 km
TPS Sauna 1.0 km
Holiday park/caravan park

The Train Resort - Sauna & Spa

South Pattaya, Pattaya, Thailand - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the South Pattaya part of Pattaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Walking Street Pattaya. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Airport transport

Complimentary WIFi in all rooms

Currency conversion service

Hot tub

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Exercise area

Swimming pool [outdoor]

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

8 travelers have booked today.

Value for money7.6
Location rating7.5
Nearest airportU-Tapao International Airport (UTP)
Distance to airport27.3 km

Rooms available at The Train Resort - Sauna & Spa

Exceptional
Room comfort & quality

9.3

Superior Triple
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 1 king bed or 1 single bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Superior
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Triple Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed and 1 single bed
Enter dates to see prices
One Bedroom King Premier Suite
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 king bed or 1 sofa bed
Enter dates to see prices
One-Bedroom Suite
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Superior Suite
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
Budget Double Room
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices
Superior Suite
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices

Frequently asked questions

Does The Train Resort - Sauna & Spa have a hot tub?

The Train Resort - Sauna & Spa does not have a hot tub.

How much does it cost to stay at The Train Resort - Sauna & Spa?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at The Train Resort - Sauna & Spa?

Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The caravan park offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Train Resort - Sauna & Spa?

The Train Resort - Sauna & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the caravan park know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at The Train Resort - Sauna & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the caravan park. For those who wish to drive their own cars, The Train Resort - Sauna & Spa has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the caravan park. If you're looking for an easy way to get around Pattaya with private transportation, the caravan park can arrange taxi service.

Is breakfast offered at The Train Resort - Sauna & Spa?

A selection of food types including western and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 150 THB if not included in the room rate.

What are my dining options at The Train Resort - Sauna & Spa?

The Train Resort - Sauna & Spa features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Light meal like coffee or tea is served using only quality ingredients.

Can special events be hosted at The Train Resort - Sauna & Spa?

You may choose an outdoor venue for your special gathering. Large events and gatherings such as private events can be hosted at The Train Resort - Sauna & Spa. Small or intimate events like birthday parties and honeymoons can also be accomodated. Music entertainment service is offered to help your event go smoothly.

Can business events be hosted at The Train Resort - Sauna & Spa?

On-site venues and convenient event services make The Train Resort - Sauna & Spa an ideal choice for hosting events such as conferences and meetings. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at The Train Resort - Sauna & Spa?

The Train Resort - Sauna & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Train Resort - Sauna & Spa?

Pattaya South is the closest train, metro, or bus station, about 1.0 km away from The Train Resort - Sauna & Spa.

What restaurants are nearby The Train Resort - Sauna & Spa?

Restaurants including Ruea Mai, All Senses and Sport Point Cafe are popular in The Train Resort - Sauna & Spa’s neighborhood which is known as South Pattaya.

What popular shopping places are close to The Train Resort - Sauna & Spa?

Located in the South Pattaya area, The Train Resort - Sauna & Spa is close to great shopping choices like Tukcom Pattaya, Lilly Souvenirs and The Orange House Minimart.

What are popular attractions near The Train Resort - Sauna & Spa?

Guests at The Train Resort - Sauna & Spa can easily visit Pattaya Dolphin World, Wat Chai Mongkon, Pattaya and U-Lai Guanim Shrine located in the South Pattaya area.

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See map

Explore the neighborhood

What people love about The Train Resort - Sauna & Spa

  • 10

    Exceptional

    "I just love this hotel, best price."

    Ahmed

    |

    July 12, 2022

  • 9.6

    Exceptional
    Staff 

    "Nicest staff ever."

    Curt

    |

    May 19, 2022

  • 10

    Exceptional
    Cleanliness

    "Good value, clean, good parking space"

    Ekawit

    |

    March 27, 2021

Property ranking|Compared to 3,894 Pattaya properties
See all rankings
Room comfort score
9.3/10
Cheapest price score
Room size
38 sqm.
Location score
7.5/10
Better than
99
%
of Pattaya properties
Better than
99
%
of Pattaya properties
Bigger than
90
%
of Pattaya properties
Better than
83
%
of Pattaya properties
Overall rating:

7.2

Very good
724 reviews
Cleanliness
7.2
Facilities
7.1
Location
7.5
Read all reviews >
More about The Train Resort - Sauna & Spa

More about The Train Resort - Sauna & Spa

The Train Resort - Sauna & Spa

Wake up to the wonder of Pattaya with a stay at The Train Resort - Sauna & Spa, located only minutes from the heart of the city.
The Train Resort - Sauna & Spa offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the caravan park's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the caravan park's easy to book transportation services. The caravan park provides taxi and shuttle services to help you get to where you want to go in Pattaya.
Parking is available and free, provided by the caravan park for guests with their own transportation. While lodging at this wonderful caravan park, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the caravan park's ticket service and tours. The caravan park's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The caravan park is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The caravan park provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at The Train Resort - Sauna & Spa include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The caravan park also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. The Train Resort - Sauna & Spa also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the caravan park. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the caravan park's karaoke rooms and bar. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
The Train Resort - Sauna & Spa offers wonderful recreational facilities for guests to enjoy. The caravan park's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, solarium, steam room, spa and sauna. The caravan park's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The caravan park's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the caravan park's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like fishing, snorkeling, diving and wind surfing. Have some easy fun and maybe meet others while playing recreation activities such as horse riding.
In a competitive mood? Get sporty with your travel group or other guests at the mini golf course, golf course on site and bowling alley in the caravan park. Have some relaxing fun with family and friends at the games room and shared lounge and TV area.


Around the property

Take some time to explore Pattaya. Photograph yourself in front of The Sanctuary Of Truth located 8.0 km away, which people travel great distances to see. Sit on the sand or sip a drink in leisure at Pattaya Beach located 3.9 km away.


Reasons to stay here

Rooms here are cheaper than 98% of accommodations in the city.
This caravan park's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 99% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.1

Most talked about facilities

Taxi

2 mentions

Breakfast

1 mention

Housekeeping

1 mention

Languages spoken

  • English
  • Norwegian
  • Swedish
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Bowling alley
  • Diving
  • Exercise area
  • Fishing
  • Game room
  • Garden
  • Golf course [on-site]
  • Horseback riding
  • Hot tub
  • Karaoke
  • Massage
  • Mini golf course
  • Sauna
  • Snorkeling
  • Solarium
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Wind surfing

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service
  • Shared kitchen

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Dry cleaning
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Closet
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Free tea
  • Hair dryer
  • Kitchenette
  • Lock box in room
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Toiletries
  • Towels
  • Wi-Fi [complimentary]
Location
22/5 Moo11 Sukhumvit Rd., South Pattaya, South Pattaya, Pattaya, Thailand, 20150
Very good
Location

7.5

Airports

  • U-Tapao International Airport (UTP)
    27.3 km
  • Suvarnabhumi Airport (BKK)
    89.2 km

Public transportation

  • Pattaya South
    1.0 km
  • Pattaya Railway Station
    4.9 km

Hospital or clinic

  • Vitamax
    1.0 km

Shopping

  • Pattaya Floating Market
    3.7 km 8 min drive

Convenience store

  • 7 Eleven
    1.1 km 3 min drive

Cash withdrawal

  • ATM
    690 m 8 min walk
What's nearby

Popular landmarks

  • Million Years Stone Park & Pattaya Crocodile Farm
    1.8 km
  • Jomtien Beach
    2.6 km
  • Big Buddha Temple
    3.4 km
  • Pattaya Floating Market
    3.7 km
  • Walking Street Pattaya
    3.9 km
  • Pattaya Beach
    3.9 km
  • Central Festival Pattaya Beach
    4.1 km
  • Beach Rd
    4.5 km
  • The Sanctuary Of Truth
    8.1 km
  • Koh Lan
    13.2 km

Nearby landmarks

  • Tenerife Sport Point
    380 m
  • Underwater World Pattaya
    400 m
  • Greenway Driving Range
    580 m
  • Pattaya Dolphin World
    760 m
  • Outlet Mall Pattaya
    890 m
  • ALANGKARN
    940 m
  • Darul Ibadah Mosque
    940 m
  • Vitamax
    1.0 km
  • Pattaya South
    1.0 km
  • TPS Sauna
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from13:00
  • Check-in until00:00
  • Check-out from11:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Travel time to airport (minutes)90

Extras

  • Breakfast charge (unless included in room price)150 THB

The property

  • Number of bars/lounges1
  • Number of floors1
  • Number of restaurants1
  • Number of rooms 60
  • Year property opened2014
  • Most recent renovation2016

Reviews of The Train Resort - Sauna & Spa from real guests

Provided by verified guests of Agoda
7.3
/
10
Cleanliness7.2
Facilities7.1
Location7.5
Room comfort and quality9.3
Service7.3
Value for money7.6
High score for Pattaya
Rating
9+ Exceptional (39)
8-9 Excellent (16)
7-8 Very Good (40)
6-7 Good (18)
<6 Below Expectation (51)
Time of the year
Mar - May (52)
Jun - Aug (49)
Sep - Nov (25)
Dec - Feb (38)
All guests (406)
All room types
All languages

Show reviews that mention 

Showing 164 verified guest comments
12345
10.0
Exceptional
Sasinipa
Business traveler
One Bedroom King Premier Suite
Stayed 1 night in November 2017

Me and my husband we went to Pattaya for business trip”

When we get there we have very nice passions, when we check in at the reception the Stull is very nice welcome, since I'm a hotels and hostels in Bangkok , the train resort was perfect enough for us room is big you will get what your plans here close to main location and convenience to travel, I recommend this place for other friends thank you

Reviewed December 01, 2017

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Dear Khun Sasinipa, Thank you very much for taken the time to write down your valued comment. We will share it to our colleagues. It's motivate them to keep providing good level of service accordingly. We looking forward to welcome you again in the near future. Sincerely Your, The Train Resort Management

Responded December 14, 2017
The Train Resort - Sauna & Spa
10.0
Exceptional
Phillip from United States
Solo traveler
Superior Triple
Stayed 1 night in January 2016

Clean rooms and helpful staff”

Friendly Staff, On-Site Parking, Location

My stay was really complicated as I was having a terrible day, then on top of it all my Car broke a ball joint in the parking lot. The staff was extremely helpful and arranged first a local mechanic then a tow truck, and the helpful maintenance man even accompanied me to ensure I made it to the shop and back and wasn't paying farang prices, then offered me a beer and an ear to listen when I got back. Location is perfect for me as I am paramotoring at a nearby airfield, but for holidaygoers, just understand that it is CENTRAL (Sukhumvit Road) but not on the beach.

Reviewed January 21, 2016

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Hi there, thank you for your kind feedback. We're so happy to hear that you enjoyed your stay. Please come back again next time!

Responded March 10, 2020
The Train Resort - Sauna & Spa
10.0
Exceptional
Toke from Denmark
Couple
Superior
Stayed 1 night in August 2020

Very nice resort”

Free mini golf, great new sauna, and huge pool area. Very nice staff and great food what can I say, I will come again, especially for the very cold draft beers :)

Reviewed August 30, 2020

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Thank you so much :)

Responded October 27, 2020
The Train Resort - Sauna & Spa
7.6
Very good
shien from Malaysia
Couple
Standard Double Room
Stayed 2 nights in January 2018

value for money”

i stay standard room for 2 nights. and requested the airport transfer service but no one pick up. room is nice but the air cond is noisy! breaskfast served with local food but delicious!! resort located at the main road side and a bit far from away the tourist place. we took uber or grab car after compare the price with the local taxi and taxi truck.

Reviewed January 08, 2018

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Thanks for your feedback and thanks for staying with us! We truly appreciate your feedback and I will definitely let our team know about any initiatives we can start in the future. We are always striving to improve our customers' experiences so hearing your suggestion will help us move forward :)

Responded March 10, 2020
The Train Resort - Sauna & Spa
10.0
Exceptional
Surakarn from Thailand
Family with young children
One Bedroom King Premier Suite
Stayed 1 night in April 2017

Exceptional”

fantastic holiday @Train resort

Reviewed May 17, 2017

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Hi there, thank you for your kind feedback. We're so happy to hear that you enjoyed your stay. Please come back again next time!

Responded March 10, 2020
The Train Resort - Sauna & Spa
7.6
Very good
Carlina from United States
Family with teens
Standard Double Room
Stayed 2 nights in December 2017

THE ROOM NEED TO BE RENOVATE”

THE ROOM LOOKS OLD WITH A LIGHT SMELL, LIKE THERE IS NO PEOPLE STAY THERE FOR A LONG LONG TIME. THIS RESORT IS A BETTER CHOICE FOR THOSE WHO HAVE A VEHICLE. THERE IS NOTHING ON AROUND THE AREA.

Reviewed September 27, 2018

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Thanks for your feedback and thanks for staying with us! We truly appreciate your feedback and I will definitely let our team know about any initiatives we can start in the future. We are always striving to improve our customers' experiences so hearing your suggestion will help us move forward :)

Responded March 10, 2020
The Train Resort - Sauna & Spa
8.8
Excellent
Daniel from Jersey
Couple
Standard Double Room
Stayed 3 nights in January 2018

Good hotel”

Good hotel pleasant staff and great facilities location was a bit far from main areas could do with free shuttle into town as hard to find taxi bike in the evening to go into town. I would stay again for a short stay.

Reviewed January 29, 2018

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Hi there, thank you for your kind feedback. We're so happy to hear that you enjoyed your stay. Please come back again next time!

Responded March 10, 2020
The Train Resort - Sauna & Spa
10.0
Exceptional
Anita from United States
Couple
Superior
Stayed 1 night in November 2020

Great staff, clean , good restaurant ”

Staff were exceptionally helpful and very friendly. And clean room

Reviewed November 27, 2020

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Thank you

Responded December 15, 2020
The Train Resort - Sauna & Spa
7.2
Very good
Chelsea from Thailand
Family with young children
One-Bedroom Suite
Stayed 2 nights in June 2020

Value for money but staff unhelpful”

Pros: value for money and good facilities, also decent size room. Cons: we arrived at 12:00 and were told we can leave our stuff and check in at 2pm. We arrived at 2:30pm and were told our rooms not clean and we must wait 'a few minutes' no apology for the inconvenience or anything . I waited until 3pm and enquired what is happening. I was told I booked a big room and it takes long to clean. I said that's not my problem as check in is at 2pm and was basically ignored and made to wait another 20min. Also was not shown where the room is or anything. I found the staff attitude very poor.

Reviewed June 11, 2020

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Thank you for your feedback and making us aware of these issues.We will rectify them.

Responded July 31, 2020
The Train Resort - Sauna & Spa
7.6
Very good
Leigh from Australia
Solo traveler
Superior Triple
Stayed 1 night in June 2017

Fair but flaws”

Look, I'm not about to bag a place that charges 690 baht for a room and includes breakfast. It's pretty damned good. However, it's a shame the rooms are poorly laid out, the space is big enough but not well thought out, especially the toilet which vents straight into the kitchen and sleeping area. If you want cheap clean and convenient it's great, but i will try something else next time.

Reviewed June 10, 2017

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Thanks for your feedback and thanks for staying with us! We truly appreciate your feedback and I will definitely let our team know about any initiatives we can start in the future. We are always striving to improve our customers' experiences so hearing your suggestion will help us move forward :)

Responded March 10, 2020
The Train Resort - Sauna & Spa
6.0
Richard from Thailand
Couple
Standard Double Room
Stayed 1 night in March 2019

BASIC PLACE TO STAY”

Nothing fancy about this hotel except that from outside it looks like a steam train and carriages at the front at the back are just very bland and quite basic rooms to stay in they are clean but nothing fancy at all bed was quite small for a double and tv did not work good job only stayed for 1 night don't think I would want to stay very long here.

Reviewed March 16, 2019

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We are so sorry about the inconvenience. We have noted your feedback and we are planning on how to improve our service and facility.

Responded March 09, 2020
The Train Resort - Sauna & Spa
8.8
Excellent
Angela
Group
Standard Double Room
Stayed 3 nights in May 2018

Value price to live in train resort 4 days trip”

Staff so kind and friendly, walking distance to night market, family mart and shopping mall.

Reviewed August 18, 2018

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Hi there, thank you for your kind feedback. We're so happy to hear that you enjoyed your stay. Please come back again next time!

Responded March 10, 2020
The Train Resort - Sauna & Spa
5.2
Sowa from Thailand
Couple
Standard Double Room
Stayed 1 night in January 2018

stay away”

Phone card to tell us how to dial front desk or room service,but no phone. Staff no help. only 1 key for 2 people. several lights do not work on deck and in room, staff will do nothing.

Reviewed January 12, 2018

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Hi Sowa, I'm sorry for the inconvenience. We are trying our best to provide the best service to all guests but due to peak season and language barrier, sometimes we're unable to do so. However, we are continuously improving our standard of service to our guest. I wish to see you again in the future.

Responded March 10, 2020
The Train Resort - Sauna & Spa
6.0
Curtiss from United States
Solo traveler
Deluxe Suite
Stayed 1 night in July 2020

Above average”

Basic rooms at a low price. Apparently due to lack of customers, they didn't open the beer garden in the evening or even serve breakfast the next morning. When I asked about this at check out, I was told that if you do want breakfast, you have to order it when you check in. Be advised.

Reviewed July 02, 2020

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Thank you for stay with us

Responded July 15, 2020
The Train Resort - Sauna & Spa
6.0
Parisorn from Thailand
Group
Standard Double Room
Stayed 1 night in March 2018

Above average”

I have to pay for Suana extra 150 bath not include in the room rate, also rack of machines in the gym, bad, cheap machine seem like it've just for show. Hotel is clean, each room has a good size but no hair dryer in the room as it very important for girl after wash their hair. Staffs have no uniform which not easy to identify who is hotel's staff.

Reviewed March 06, 2018

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Thanks for your feedback and thanks for staying with us! We truly appreciate your feedback and I will definitely let our team know about any initiatives we can start in the future. We are always striving to improve our customers' experiences so hearing your suggestion will help us move forward :)

Responded March 10, 2020
The Train Resort - Sauna & Spa
4.8
Bhuwadit from Thailand
Business traveler
Standard Double Room
Stayed 1 night in November 2019

No Sauna anymore !!!”

I booked this hotel because SAUNA is available, BUT No Sauna anymore when I checked in and ask them where to find

Reviewed January 17, 2020

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We are so sorry about the inconvenience. We have noted your feedback and we are planning on how to improve our service and facility.

Responded March 09, 2020
The Train Resort - Sauna & Spa
6.4
Good
Piyaphat from Thailand
Family with teens
Superior Triple
Stayed 1 night in August 2020

Good for a short stay”

Cheap and close to the downtown, but need to improve the room structure and should provide more facilities in the room such as a hair dryer.

Reviewed August 31, 2020

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Thank you for the comments. Makes us aware of the problem We will improve it next time.

Responded October 27, 2020
The Train Resort - Sauna & Spa
6.0
Curtiss from United States
Solo traveler
Superior
Stayed 1 night in March 2020

Above average”

Basic rooms at a low price. Nice enough pool and fun beer garden. Inconvenient location.

Reviewed March 15, 2020

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Thanks for your feedback and thanks for staying with us! We truly appreciate your feedback and I will definitely let our team know about any initiatives we can start in the future. We are always striving to improve our customers' experiences so hearing your suggestion will help us move forward :)

Responded March 23, 2020
The Train Resort - Sauna & Spa
7.2
Very good
Leigh from Australia
Solo traveler
Superior Triple
Stayed 3 nights in June 2017

Very good”

room poorly designed. Toilet no external venting. Air con worked intermittently. Ok for overnight

Reviewed September 09, 2017

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We are so sorry about the inconvenience. We have noted your feedback and we are planning on how to improve our service and facility.

Responded March 10, 2020
The Train Resort - Sauna & Spa
4.0
samina from Thailand
Family with teens
Superior Triple
Stayed 2 nights in June 2020

Go Away!!”

Light and water is gone for hours with no attention from reception and resort. They just said waiting for technician but more than 2 hours. I swam and decided to take a bath in my room but have to stay in swimming suit with chlorine allergic and have to stay for many hours its like a nightmare. Don’t even thinking to come here!!!

Reviewed June 13, 2020

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Thank you for the comments. Makes us aware of the problem We will improve it next time.

Responded July 15, 2020
The Train Resort - Sauna & Spa
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