This property is in high demand!
3 travelers have booked today.
USD
Book Barcelo Coconut Island Phuket
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Escape to Coconut Island in Phuket for a tropical retreat at The Village Coconut Island Beach Resort. Enjoy comfortable rooms with AC, balcony, and free Wi-Fi. Indulge in private villas with pools and jacuzzis. Experience breathtaking views of the beach or ocean. Delight in dining options and complimentary water sports. Unwind at the spa and explore the natural surroundings. The clean beach with water slides is perfect for sunbathing. A friendly staff and beautiful atmosphere await you at this paradise resort. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Front desk [24-hour]
Airport transfer
Great Breakfast
Great View
Front desk [24-hour]
Airport transfer
Bicycle rental
Car park
Fitness center
Tennis court
Beachfront
Shuttle service
3 travelers have booked today.
Based on 5,761 verified reviews
8.4
8.3
8.2
8.1
8.0
7.9
Location rating score
Value for money | 8.0 |
Distance to city center | 5 Km |
Location rating | 7.9 |
Nearest airport | Phuket International Airport (HKT) |
Distance to airport | 22.9 km |
Does Barcelo Coconut Island Phuket have bars on the premises?
Experience your holiday retreat the best way possible with Barcelo Coconut Island Phuket's bar and poolside bar accessible right in front of your doorstep for when you need a drink or two.
Does Barcelo Coconut Island Phuket have a swimming pool?
While relaxing at Barcelo Coconut Island Phuket, you can take pleasure in the swimming pool facility to get your day started the best way with a splash for a rejuvenating morning or evening.
What type of non-water sports and outdoor activities are available at Barcelo Coconut Island Phuket?
Barcelo Coconut Island Phuket offers non-water sport and outdoor activities such as tennis courts, and bicycle rental for you to delight in while lodging here.
What are the property's policies for children's bedding at Barcelo Coconut Island Phuket?
Barcelo Coconut Island Phuket's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
When was Barcelo Coconut Island Phuket built?
Barcelo Coconut Island Phuket was built in 2008.
In which languages can Barcelo Coconut Island Phuket's employees communicate?
Barcelo Coconut Island Phuket can speak in 6 languages and supports well-known languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What is the typical rating that verified Solo travelers' have given to Barcelo Coconut Island Phuket?
Verified solo travelers that have stayed at this property have given Barcelo Coconut Island Phuket an average rating of 8.0. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Families with young children have given to Barcelo Coconut Island Phuket?
Verified families with young children that have stayed at this property have given Barcelo Coconut Island Phuket an average rating of 8.0. You can look up more descriptive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Group travelers have given to Barcelo Coconut Island Phuket?
Verified group travelers that have stayed at this property have given Barcelo Coconut Island Phuket an average rating of 8.2. You can find more in depth customer assessments and responses by filtering for a specific type of verified travelers down in the review section.
What is the closest airport to Barcelo Coconut Island Phuket?
The closest airport to Barcelo Coconut Island Phuket is Phuket International Airport, 23.0 km away.
Experience Luxury and Tranquility at The Village Coconut Island Beach Resort
Escape to a tropical paradise at The Village Coconut Island Beach Resort, a luxurious 5-star hotel nestled on the stunning island of Phuket, Thailand. With its breathtaking views, impeccable service, and world-class amenities, this resort offers an unforgettable experience for discerning travelers.
Located just 5 kilometers away from the bustling city center, The Village Coconut Island Beach Resort provides the perfect balance between tranquility and convenience. Whether you're seeking a peaceful retreat or an adventure-filled getaway, this resort is the ideal choice.
Step into a world of elegance and sophistication as you enter the resort's beautifully designed buildings, which were last renovated in 2013. With its modern architecture and stylish interiors, the resort seamlessly blends contemporary luxury with traditional Thai charm.
Unforgettable Entertainment Facilities at The Village Coconut Island Beach Resort (SHA Plus+)
At The Village Coconut Island Beach Resort (SHA Plus+), your stay will be filled with endless entertainment options. From the moment you arrive, you'll be delighted by the array of facilities designed to keep you entertained throughout your vacation.
Indulge in a retail therapy session at the on-site shops, where you can find a variety of souvenirs and gifts to take home as a reminder of your incredible stay. After a day of exploring the island, unwind at the bar with a refreshing cocktail in hand, and soak in the vibrant atmosphere.
For those seeking relaxation and rejuvenation, the resort offers a salon, where you can pamper yourself with a luxurious beauty treatment or a soothing massage. Step into the sauna or steam room to detoxify and cleanse your body, or take a dip in the sparkling pool surrounded by lush gardens.
To truly unwind, head to the spa and experience a range of indulgent treatments that will leave you feeling refreshed and revitalized. For sun worshippers, the solarium offers the perfect spot to soak up the tropical rays and work on your tan. With such a wide range of entertainment facilities, The Village Coconut Island Beach Resort (SHA Plus+) ensures that every moment of your stay is filled with excitement and relaxation.
Unleash Your Inner Athlete at The Village Coconut Island Beach Resort (SHA Plus+)
At The Village Coconut Island Beach Resort (SHA Plus+), sports enthusiasts are in for a treat with an array of top-notch sports facilities available. Whether you're looking to break a sweat or unwind with a leisurely activity, this resort has something for everyone.
Stay in shape while on vacation at the well-equipped fitness center, offering state-of-the-art equipment and professional trainers to assist you in achieving your fitness goals. Tennis enthusiasts can showcase their skills on the resort's tennis courts, perfect for friendly matches or honing your technique.
For water lovers, the resort offers a range of non-motorized water sports activities. Dive into the refreshing outdoor pool or make your way to the private beach for a day of sun, sand, and sea. Indulge in a refreshing drink at the poolside bar while basking in the tropical ambiance.
Fishing enthusiasts can try their luck at the resort's fishing area, while table tennis enthusiasts can engage in friendly competitions at the dedicated table tennis area. Explore the crystal-clear waters surrounding the resort with a canoe or take advantage of the watersports equipment rentals for an adrenaline-pumping adventure.
For those seeking inner peace and relaxation, the resort also features a serene yoga room where you can practice your asanas and find your inner balance. With a beautiful beach just steps away, guests can enjoy the stunning views, take a leisurely stroll, or simply unwind under the shade of a palm tree. Best of all, access to the fitness center is complimentary for all guests, ensuring that you can maintain your fitness routine throughout your stay. The Village Coconut Island Beach Resort (SHA Plus+) truly offers an unparalleled range of sports facilities, making it the ideal destination for active travelers.
Convenience at Its Finest: The Village Coconut Island Beach Resort (SHA Plus+)
At The Village Coconut Island Beach Resort (SHA Plus+), convenience is a top priority. With a wide range of facilities and services designed to make your stay as hassle-free as possible, you can focus on enjoying your vacation to the fullest.
The resort offers a laundry service and laundromat, ensuring that you can keep your clothes fresh and clean throughout your stay. Need something delivered to your room? Take advantage of the efficient room service available at your convenience. For added peace of mind, safety deposit boxes are provided in each room to securely store your valuables.
The friendly concierge team is always ready to assist you with any requests or inquiries, ensuring that your needs are met promptly. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. For those who prefer a designated smoking area, the resort offers a dedicated space.
Additionally, the convenience store on-site provides a range of essential items, so you can easily stock up on any necessities you may need. Luggage storage is available for those arriving early or departing late, allowing you to make the most of your time on the island. Daily housekeeping ensures that your room is always tidy and comfortable.
With its array of convenience facilities, The Village Coconut Island Beach Resort (SHA Plus+) is the perfect choice for travelers seeking a seamless and enjoyable experience.
Convenient and Hassle-Free Transport Facilities at The Village Coconut Island Beach Resort (SHA Plus+)
At The Village Coconut Island Beach Resort (SHA Plus+), we understand the importance of convenient and hassle-free transportation for our guests. That's why we offer a range of transport facilities to ensure a seamless travel experience.
For those arriving by air, our airport transfer service is available to pick you up from Phuket International Airport and bring you directly to the resort. This convenient service takes the stress out of finding transportation upon arrival, allowing you to start your vacation right away.
Exploring the beautiful island of Phuket is made easy with our shuttle service. Whether you want to visit nearby attractions, go shopping, or explore the vibrant nightlife, our shuttle service will take you there comfortably and safely. Additionally, we offer a car hire service for guests who prefer to have their own transportation during their stay. If you choose to bring your own vehicle, our car park is available free of charge for your convenience.
To further enhance your travel experience, we also provide a taxi service for those who prefer the convenience of a private ride. Our friendly and knowledgeable drivers will ensure you reach your destination efficiently and comfortably.
With our comprehensive range of transport facilities, you can rest assured that your journey to and around The Village Coconut Island Beach Resort (SHA Plus+) will be stress-free and enjoyable.
Luxurious Room Facilities at The Village Coconut Island Beach Resort (SHA Plus+)
Indulge in a world of luxury and comfort at The Village Coconut Island Beach Resort (SHA Plus+), where every room is equipped with top-notch facilities to enhance your stay. Step into your air-conditioned room and feel the cool breeze envelop you as you unwind from your day of adventure. Slip into a cozy bathrobe and relax in style as you watch your favorite movies on the in-house entertainment system. The room also comes with a hairdryer, so you can easily style your hair before heading out to explore the island.
For entertainment, a television with satellite and cable channels is provided, ensuring a wide range of options to suit your preferences. Step outside onto your private balcony or terrace and take in the breathtaking views of the surrounding natural beauty. If you're in the mood for a refreshing drink or snack, you'll find a refrigerator in your room to keep your beverages cool and your snacks fresh. With these exceptional room facilities, your stay at The Village Coconut Island Beach Resort (SHA Plus+) will be nothing short of extraordinary.
Indulge in a Culinary Delight at The Village Coconut Island Beach Resort (SHA Plus+)
At The Village Coconut Island Beach Resort (SHA Plus+), guests are treated to a wide array of dining options that are sure to satisfy every palate. Start your day with a scrumptious breakfast buffet, featuring a delectable spread of both local and international dishes. Whether you prefer a hearty English breakfast or a traditional Thai breakfast, there is something to suit everyone's taste.
For a casual dining experience, head to the coffee shop, where you can enjoy a freshly brewed cup of coffee or tea, along with a selection of light bites and pastries. If you're in the mood for a more formal meal, the resort's restaurant offers a diverse menu of international and Thai cuisine. Indulge in mouthwatering dishes prepared by skilled chefs, using the freshest ingredients sourced locally.
If you prefer to dine in the comfort of your own villa, take advantage of the convenient room service option. Enjoy a delicious meal in the privacy of your own space, without having to lift a finger. For those who enjoy the sizzle of the grill, the resort also provides BBQ facilities, allowing you to cook up your favorite meats and seafood to perfection.
To ensure a pleasant stay, the resort offers daily housekeeping, ensuring that your dining area is always clean and tidy. With such a wide range of dining facilities available, you'll never have to worry about going hungry during your stay at The Village Coconut Island Beach Resort (SHA Plus+).
Luxurious and Spacious Rooms at The Village Coconut Island Beach Resort (SHA Plus+)
Experience ultimate comfort and luxury at The Village Coconut Island Beach Resort (SHA Plus+), offering a wide range of exquisitely designed rooms to suit every traveler's needs. From the 2-Bedroom Beachfront Villa with Private Pool to the Deluxe Suite Twin, each room is thoughtfully furnished to provide a serene and relaxing atmosphere.
Booking your stay at The Village Coconut Island Beach Resort (SHA Plus+) through Agoda ensures that you get the best prices available. With Agoda's competitive rates, you can enjoy the luxury of these stunning rooms without breaking the bank. Additionally, Agoda offers a hassle-free booking experience, allowing you to easily secure your preferred room type with just a few clicks. So why wait? Book now and indulge in a truly unforgettable stay at The Village Coconut Island Beach Resort (SHA Plus+).
Discover Paradise at Coconut Island in Phuket, Thailand
Nestled in the azure waters of Phang Nga Bay, Coconut Island is a true tropical paradise in Phuket, Thailand. This idyllic island getaway offers a perfect blend of natural beauty, tranquility, and luxury, making it an ideal destination for those seeking a rejuvenating escape from the hustle and bustle of everyday life.
As you step foot on Coconut Island, you'll be greeted by pristine white sandy beaches, swaying palm trees, and crystal-clear turquoise waters. The island's lush tropical landscape provides a stunning backdrop for relaxation and exploration. Whether you choose to unwind on the beach, take a dip in the infinity pool, or indulge in a pampering spa treatment, you'll be surrounded by the sights and sounds of paradise.
Beyond the resort's boundaries, there is a world of adventure waiting to be discovered. Embark on a kayaking excursion and explore the hidden caves and mangrove forests that dot the coastline. Dive into the vibrant underwater world and discover an array of colorful coral reefs and marine life. For those seeking cultural experiences, take a short boat ride to Phuket Old Town and immerse yourself in the rich history and vibrant local culture.
At the end of each day, as the sun sets over the horizon, Coconut Island transforms into a magical oasis. Indulge in a beachfront dinner under the stars, savoring the flavors of authentic Thai cuisine. As night falls, the island comes alive with live music and entertainment, offering a lively atmosphere for those who wish to dance the night away.
Whether you're seeking relaxation, adventure, or a mix of both, Coconut Island in Phuket, Thailand promises an unforgettable experience. With its breathtaking natural beauty, luxurious accommodations, and a plethora of activities, this hidden gem is a true paradise waiting to be explored.
Traveling to The Village Coconut Island Beach Resort (SHA Plus+)
Welcome to The Village Coconut Island Beach Resort (SHA Plus+), a stunning beachfront resort located on Coconut Island in Phuket, Thailand. Getting to this tropical paradise is a breeze, with several convenient options available from the nearby airports.
If you're arriving at Phuket International Airport (HKT), the most common option is to take a taxi to The Village Coconut Island Beach Resort (SHA Plus+). The journey takes approximately 45 minutes, depending on traffic conditions, and offers breathtaking views of the island's lush landscapes. Taxis are readily available outside the airport terminal, and it's recommended to negotiate the fare before starting your journey.
Another option is to book a private transfer through the resort. This ensures a hassle-free and comfortable journey, with a driver waiting for you at the airport and taking you directly to the resort. The Village Coconut Island Beach Resort (SHA Plus+) offers a variety of transfer packages to suit your needs, including shared transfers for budget-conscious travelers and luxury private transfers for those seeking a VIP experience.
No matter which option you choose, the journey from the airport to The Village Coconut Island Beach Resort (SHA Plus+) sets the tone for an unforgettable vacation. Prepare to be enchanted by the beauty of Phuket as you make your way to this idyllic retreat, where pristine beaches, luxurious accommodations, and world-class amenities await your arrival.
Discover the Tropical Paradise of Maprao Island at The Village Coconut Island Beach Resort (SHA Plus+)
Nestled amidst the stunning natural beauty of Phuket, The Village Coconut Island Beach Resort (SHA Plus+) offers a serene escape on the idyllic Maprao Island. This private island paradise is surrounded by the crystal-clear waters of the Andaman Sea, providing guests with breathtaking views and a tranquil atmosphere. Maprao Island, also known as Coconut Island or Maphrao Yai Island, is a hidden gem that offers a perfect blend of luxury and nature.
As you step foot on Maprao Island, you'll be greeted by pristine white sandy beaches and lush tropical gardens. The resort's prime location allows guests to indulge in a range of water activities, from snorkeling and kayaking to paddleboarding and sailing. Immerse yourself in the vibrant marine life as you explore the coral reefs or simply relax on the sun-kissed shores while sipping on a refreshing cocktail.
For those seeking adventure beyond the beach, take a short boat ride to explore the nearby Coconut Island (Maphrao Yai Island). This picturesque island is home to lush rainforests, hidden waterfalls, and scenic hiking trails. Embark on a thrilling jungle trek to discover the island's natural wonders or visit the local village to experience the warm hospitality of the Thai people.
Whether you're looking to unwind on the beach, embark on exciting water sports, or explore the natural wonders of Coconut Island, The Village Coconut Island Beach Resort (SHA Plus+) offers an unforgettable experience in the heart of Phuket's tropical paradise.
A Culinary Adventure at The Village Coconut Island Beach Resort (SHA Plus+)
Indulge in a culinary adventure during your stay at The Village Coconut Island Beach Resort (SHA Plus+). With a variety of dining options available, you'll be spoilt for choice. Start your day with a delicious breakfast at KOKO Restaurant, where you can enjoy a wide selection of international and local dishes. For a taste of authentic Thai cuisine, head to Tom Tom Restaurant, known for its flavorful curries and aromatic stir-fries. If you're in the mood for some quick bites, there are fast food options available nearby. For a unique dining experience, visit Intara Farm - agro tourism & seafood, where you can savor fresh seafood while surrounded by lush greenery. Kruvit Raft is another must-visit restaurant, offering a floating dining experience with stunning views of the sea. If Italian cuisine is your preference, Kucina serves up delectable pasta and wood-fired pizzas. Kabang Restaurant and Beach Bar is perfect for enjoying a refreshing cocktail while watching the sunset. For those craving local flavors, Pa Yoi Restaurant offers authentic Thai dishes made with locally sourced ingredients. Don't forget to visit Koko Restaurant Coconut village for a taste of their signature dishes, and indulge in a seafood feast at Coconut Seafood Restaurant. With such a diverse range of dining options, your taste buds are in for a treat at The Village Coconut Island Beach Resort (SHA Plus+).
Affordable Luxury: The Village Coconut Island Beach Resort (SHA Plus+)
Escape to paradise without breaking the bank at The Village Coconut Island Beach Resort (SHA Plus+). With an average price of $141 per room, this luxurious resort offers exceptional value for money compared to the average price of a hotel room in Phuket, which stands at $84.
At The Village Coconut Island Beach Resort (SHA Plus+), you can indulge in a tropical oasis without compromising on quality. Immerse yourself in the serene beauty of Phuket's coastline, surrounded by lush greenery and crystal-clear waters. The resort boasts spacious and elegantly appointed rooms, each featuring modern amenities and a private balcony or terrace with breathtaking views.
Whether you're seeking a romantic getaway, a family vacation, or a rejuvenating retreat, The Village Coconut Island Beach Resort (SHA Plus+) offers a range of accommodation options to suit every traveler's needs. From cozy studios to luxurious villas, each room is designed to provide comfort and relaxation. With world-class facilities including a spa, fitness center, and multiple dining options, this resort offers an unforgettable experience at an unbeatable price.
Friendly Staff, Wonderful Breakfast, and Fantastic Location
The Village Coconut Island Beach Resort (SHA Plus+) has received rave reviews from its guests, with many highlighting the friendly and helpful staff. Visitors have praised the resort for its warm and welcoming atmosphere, with staff going above and beyond to ensure a pleasant stay. Whether it's a friendly welcome upon arrival or assistance throughout the stay, the staff at this resort are known for their exceptional service.
Another aspect that guests have raved about is the wonderful breakfast offered at the resort. With a wide variety of options to choose from, guests can start their day off right with a delicious and satisfying meal. From fresh fruits and pastries to hot dishes and made-to-order omelets, the breakfast at The Village Coconut Island Beach Resort is sure to impress even the most discerning palates.
In addition to the friendly staff and delicious breakfast, guests have also praised the fantastic location of the resort. Situated on Coconut Island in Phuket, Thailand, this beachfront retreat offers stunning views and a serene atmosphere. Whether guests are looking to relax on the beach, enjoy water sports, or explore the nearby attractions, the resort's location provides the perfect base for an unforgettable vacation. With its combination of friendly staff, wonderful breakfast, and fantastic location, The Village Coconut Island Beach Resort (SHA Plus+) is a top choice for travelers seeking a memorable and enjoyable stay in Phuket.
Unforgettable Experiences and Exceptional Service at The Village Coconut Island Beach Resort (SHA Plus+)
Escape to paradise and indulge in a truly unforgettable experience at The Village Coconut Island Beach Resort (SHA Plus+). With an impressive overall rating of 8.1, this resort has garnered positive customer reviews for its exceptional service, stunning facilities, and pristine cleanliness.
One of the standout features of this resort is its commitment to providing outstanding service. With a staff performance rating of 8.4, guests can expect nothing less than attentive, friendly, and professional service throughout their stay. From the moment you step foot on the island, you'll be greeted with warm smiles and a genuine desire to make your stay as comfortable and enjoyable as possible. Whether you need assistance with booking excursions, arranging transportation, or simply seeking recommendations for the best local attractions, the dedicated staff at The Village Coconut Island Beach Resort are always ready to go above and beyond to ensure your needs are met.
In addition to the exceptional service, this resort boasts a wide range of top-notch facilities that cater to every guest's needs. With a facilities rating of 8.0, you can expect to find everything you need for a relaxing and enjoyable stay. Take a dip in the resort's stunning infinity pool overlooking the crystal-clear waters of the Andaman Sea, or pamper yourself with a rejuvenating spa treatment at the on-site wellness center. For the more active guests, there are plenty of recreational activities available, including kayaking, paddleboarding, and beach volleyball. With such a diverse range of facilities, there's something for everyone at The Village Coconut Island Beach Resort.
Furthermore, the resort's commitment to cleanliness is evident with a remarkable cleanliness rating of 8.3. From the moment you step into your spacious and well-appointed room, you'll be greeted with a spotless environment that exudes comfort and tranquility. The housekeeping staff ensures that every corner of the resort is meticulously cleaned and maintained, creating a welcoming and hygienic atmosphere for guests to enjoy.
With its exceptional service, stunning facilities, and dedication to cleanliness, The Village Coconut Island Beach Resort (SHA Plus+) is the perfect destination for those seeking an unforgettable and luxurious getaway in Phuket, Thailand. Book your stay today and immerse yourself in the beauty and tranquility of this tropical paradise.
Excellent8.2
Facilities
Very good7.9
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
10 most recent verified ratings received by the property
Most recent
Show reviews that mention
Airport transfer
Private beach
Currency exchange
Free Wi-Fi in all rooms!
Great hotel but not 5 star!”
Stayed at Barcelo coconut island for 13 nights in a pool villa. Check in was slightly delayed as our villa AC was broken, but we were given a discount on the all inclusive package as we had to wait. The all inclusive is definitely worth it, allowing you food and drinks from the two beach front restaurants. However the new beach bar is not included, most guests avoided using it. Some reviews have said service at the beach bars can be a bit slow, and I do agree, however special mention to Minnie, Mark and Nureeya who were brilliant, great service by them and a real asset to the hotel. We used the hotel for a couple of day excursions to Phi Phi and Hong island - great trips, well worth the money. The hotel guide Ron was brilliant. Are in the Japanese restaurant, beautiful setting and views, great food and 30% discount for all inclusive guests. We’d read many previous reviews about the beach area so aware that when the tide goes out fully it is not pretty, however when the tide is in you don’t notice. If you do want swim in the sea then catch the free trip every day to Koh Rang Yai where the beach has fine white sand and clear waters. It leaves every day from the front jetty 11-2pm, well worth visiting. So why didn’t we give 5 stars? The one and only reason was the awful housekeeping. Some days our villa wasn’t cleaned, and towels weren’t changed. The minibar should be filled everyday but was only done once or twice in our stay, and only after we had called reception. On three occasions we had to call reception to get towels, and paying extra money for the pool villa is just not worth it. Our bed was only changed once for the two weeks. Our pool was only cleaned once in the two weeks, and not the patio or furniture which remained covered in leaves and dust. We did talk to reception most days having to ask for the basics, not once was there an apology for any of this which should be a given when you stay in a 5 star hotel! I hope that Barcelo will continue to raise the standards in this hotel, it really should start with replacing the housekeeping team!
Hello Matthew Thank you very much for staying, and for sharing such a detailed review of your visit. It's great to read many positives from your time on Coconut Island, although there are also areas for us to focus and improve. We have shared amongst our management team the details of your experience, and we will focus to improve in our housekeeping and service so next time everything is perfect. Thank you again for sharing , and have a good day. The Barcelo Team.
Let’s start with the good ”
Staff are exceptional, always smiling acknowledging even when walking to your room, room was very clean lovely bedding, robes, bed a little hard for our taste, but enormous, lost my husband for a few hours! Toiletries in the room are really good, personally we wouldn’t have a jacuzzi suite again just uninviting, even though it was cleaned everyday it was always full of leaves, that’s just because of the surroundings , after seeing some of the wildlife we felt uneasy sitting in it with our backs to the bushes and that was the only way we could sit in it. Restaurants were very good, both service and food. At night the whole place looks so lovely twinkly lights everywhere looked so romantic, there were lots of excursions to go on, visit different islands etc we didn’t try as this isn’t our first trip to Thailand and we had done most of them, we did go on the Saturday night market, which we hated full of tat ( not like the usual Thai markets we have been to) we walked round it in less than hour and paid extra for a taxi to fetch us back, any problems we did have were sorted immediately, we can’t complain about anything. We had a lovely relaxing week at the village thank you x
Hello Catherine Thank you so much for the detailed and constructive review. I am happy to read many positives from your time with us, and I agree the team here are just fabulous personalities who love spending time with our guests. It is also lovely to hear you enjoyed the environment when walking through the resort. I also feel it's a truly special and romantic place, that is perfect for relaxing for a few days. I really appreciate your recommendation and nice words, and we hope to see you again in the near future. Have a great day. The Village Team.
Exceptional”
Affordable luxury hotel
Dear Muhammad, Thank you so much for your nice review and we are happy to hear that you have spend a nice holiday at Barcelo Coconut Island! Kind regards, Urs Aebi - General Manager
Absolutely amazing”
We had such a good time! The staff are super helpful and the villas are impeccable. No complaints!
Dear Bharvi, thank you so much for your review and we are glad to hear that you enjoyed your stay with us! Kind regards, Urs Aebi - General Manager
Short staffed and not maintained ”
The hotel was really great but it's somehow not managed well. Most of the times no one would answer your calls if you needed reception, room service or house keeping. The villa was good but not clean, they have the worst house keeping I've ever seen, they won't change your sheets and towels even though we asked for it, they won't wipe the floor, we staid 6 days and I can tell they haven't cleaned anything , the sink is the same it's always dirty , also there are no trash can in the villa, and no tissue filling. Although the staff is very nice they just can't speak English and the reception won't solve the issue, all they have say was "thank you for your feedback" rather than solving the issue. The restaurant which held the breakfast was always crowded, you won't find a place to sit, the restaurant isn't ready to accommodate such guests, its an open area so it's very hot and humid without any type of ventilation. It's a shame that they have the potential to be an excellent hotel but they didn't.
Dear Hesham, Thank you for your feedback, we are really sorry to hear about your experience. We are currently going through some renovations to improve our services, and we apologize for the issues you faced. We understand how frustrating it must have been with housekeeping and communication. We are actively working on addressing these problems, and your comments are really helpful. We also appreciate your thoughts on the restaurant setup, and we are looking into ways to make it more comfortable for our guests. Thank you for your patience as we work to make things better. We would love to welcome you back for a better stay in the future! Best Regards, The Barceló Coconut Island Team