Spacious and super clean room”

Room is spacious and very clean. Staff is friendly and give good info in Pattaya. The location is in quiet soi, but can walk thru main road. Overall, i recommend this hotel to stay in Pattaya.

Good room. I will come back to stay.”

The Zen Hotel just have renovated. It looks new. Elevator is big. Room is big ,new and clean. Good to stay here, i will come back.

BEST 3 STAR PROPERTY”

Staffs were very friendly and helpful.i would suggest my friends and family.best family place in pattaya for family travellers.Food is decent .

Good location if you go to Bangkok Hospital in Pattaya.”

Good location if you go to Bangkok Hospital in Pattaya. Walking distance to Bangkok Hospital in Pattaya. Room is clean.

Recommended hotel”

Pro -convenient location: no need to be jammed in the city. Near many malls. -cleanliness: give 10 points in the room with standard facilities. -Staff: helpful with smile Cons -swimming pool: staffs told us will be renovated soon. If you do not want to swim, it is very good hotel to choose.

Comfortable place.”

The room is spacious, clean, a good view from my room. Breakfast is very good. Reasonable price. Easy to access,nearby many attraction places. Many car parking. l will come back again

Exceptional”

Would recommend to everyone. This hotel is one of the best overall I’ve stayed in in years. Staff is extremely polite and helpful. Short distance to hospital and many locations in walking distance for food. Returning in January and will definitely stay again.

Staffs are unfriendly and unsupportive ”

Room is clean and spacious. This hotel is conveniently located right behind the bus station. If you arrive to Pattaya by bus from Ekamai station Bangkok, this hotel can be put into your consideration list. Do not expect anything from the staffs. Unlike other places I have been to in Thailand, staffs in this hotel are unwilling to provide any supports. No toothbrushes and toothpaste provided. Only shower caps and hand soap for my room. I was told by the receptionist that no such items given to guests. Ok for 1 night stay, longer period is not recommended

Great Price, good service and comfort”

I used to stay here before. The room is neat and clean as always. Service and staff has been changed that is much better. I come back to stay here because the location is near Sukhumvit Rd, no need to be in traffic. Just now, the swimming pool is closed for renovation. Anyhow, I do not have time for swimming.

Recommend to stay here”

It is value for money. The location is good, many access, no need to pass traffic. Room is very new with good decoration. Some staff has no smile, but most staffs are helpful.

no free breakfast for childs,no free towels to childs,no safetybox in room”

breakfast was okey,but not free for our kids,they asked extra money 120 each child.we booked room for 2 adults and 2 childs but they didn t give free towels to our kids,only available with extra charge. safetybox in room was closed and they said can t use it. location is very near north bus station so easy to leave and arrive.pool area was fine and staff friendly and smiling

Could be better ”

Luggage service not available both arrival & departure. We move our own luggage by using hotel trolley from the parking area to rooms, it was inconvenient for the family who travel with young kids. Limited WiFi access, we paid room for 3 adults but only provide just for 2 devices. Too many mosquitos in room, with out leaving door or windows opened. We never got any replied from hotel, none of them unless you call the hotel directly. At night When a/c was not working, no technical went to check, only front desk inform to do room move right away. No moving assistant. While we moved our stuffs, electricity was cut without any notice then we need to rush in the dark.

Good Location”

Clean room , good location and valued for money

fantastic experience!”

very attentive and happy staff and room was incredible well appointed & clean.

Check-in Time”

I'm inform in the booking of accommodation that I will stay at the hotel around 04.00 pm. But I reached the hotel around 6:00 PM. The staff said, the room has not finished cleaning. Still can't stay, wait about 1 hour. I think it so bad.

Reasonable price with their service.”

-Location is quiet far from beach and shopping mall but if you have car or bike, don't worry about it. -Housekeeper is great and friendly. -Parking area is enough Cons -Breakfast is fair (juice, bread, rice, porridge, fried vegetable with pork, soup, eggs, fruit and salad) however they will not add more like BUFFET which they mentioned it. So I recommend you should come before group tourist around 8 am. otherwise you will not have any choices. -Pool looks nice but look dirty and no staff comes to clean it. -The accommodation is not hotel, it's an apartment. -Room is big and have smell inside and poor pillow. I recommend double bed, it's better than twin bed cause much more comfortable. -Picture on website is differant from my experience.

Great value hotel with standard quality”

Great value hotel with standard quality

Bad services and impolite staff”

Hotel staff provided bad services not helpful. They not willing to assist while we have enquiry and only concert ace on their handphone without answering us. Hotel lobby have no aircon. Breakfast not ready only provided fried rice in cold while request. It not worth the money please don't stay this lousy hotel

Not impressed.”

The hotel is in a small street. The room and breakfast area are not so clean. We got different room type from the booking without inform ahead and had to paid full price.

Good value”

WIFI wasn't stable and low speed.