Awarded as a top choice of Agoda travelers in 2024.
TOWNPLACE WEST KOWLOON
5 stars out of 5
tooltip
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
10 Lai Ying Street, Cheung Sha Wan, Hong Kong, Hong Kong SAR, China, 000000
Highlights
Sparkling clean
Sparkling clean
Guests have rated this property 9.0/10 on cleanliness
72% Positive
Based on guest reviews
"Clean and big place to stay in hong kong."
"Room is clean and plenty of space."
"The room is clean and has a great harbor view."
480 meters to public transportation
Check-in [24-hour]
Check-in [24-hour]
48% Positive
Based on guest reviews
Newly built
Great View
Great View
Many guests have praised the view at this property
97% Positive
Based on guest reviews
"Best value if U r after Waterview in HK in a quieter spot."
"The room is essentially comfy with a great harbour view!"
"The room is clean and has a great harbor view."
Facilities
Free Wi-Fi
Pool with view
Front desk [24-hour]
Fitness center
Restaurants
Yoga room
Sauna
Pets allowed
About us
Discover TownPlace West Kowloon, a modern aparthotel featuring a rooftop infinity pool with stunning skyline views. Enjoy BBQ facilities and communal spaces for socializing. Located minutes from major transport hubs, it's the ideal base for exploring Hong Kong's vibrant culture and attractions. Located in Cheung Sha Wan, TownPlace West Kowloon combines urban energy with local charm. Enjoy the rooftop pool and relaxing steam room after exploring the city. The on-site restaurant offers a variety of dining options to please all tastes. Each room is equipped with air conditioning and a refrigerator for your convenience, and select accommodations feature stunning city or harbor views, making it perfect for two travelers wanting comfort and a taste of local life in Hong Kong. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Cleanliness 9.0
Facilities 9.0
Service 8.8
Value for money 8.7
Based on 3,471 verified reviews
Cleanliness
9.0
Facilities
9.0
Service
8.8
Value for money
8.7
Location
8.5
"Beautiful seaview suite nearby the W Kowloon HST station"
"Rooms have upgraded technology and are modern."
"The room was spacious, clean and had an amazing view."
"Best value if U r after Waterview in HK in a quieter spot."
"Also location is near station easy access to many lines."
tooltip
Nearest transportation options
•
Nam Cheong MTR Station is within 0.46 km
•
Lai Chi Kok MTR Station is within 1.18 km
See map
8.5Excellent
Location rating score
Excellent location - 2.43 kilometers from city center
Popular landmarks
Victoria Harbour
3.4 km
Tsim Sha Tsui East
4.0 km
Hong Kong Skyline
4.3 km
Nan Lian Garden
5.8 km
Victoria Peak (The Peak)
6.2 km
Closest landmarks
First Ferry
410 m
Nam Cheong MTR Station
460 m
Fu Cheong Estate Car Park
520 m
Lai Chi Kok Drainage Tunnel Outfall
520 m
Fu Cheong Shopping Centre
600 m
Good to know
Value for money
8.7
Location rating
8.5
Nearest airport
Hong Kong International Airport (HKG)
Distance to airport
23.8 km
Rooms available at TOWNPLACE WEST KOWLOON
Room photos and details
Three Bedroom Apartment
...
Room size: 79 m²/850 ft²
Harbor view
1 queen bed & 1 bunk bed & ...
Enter dates to see prices
Room photos and details
One Bedroom Ocean View
...
Room size: 41 m²/441 ft²
Harbor view
1 queen bed
Enter dates to see prices
Room photos and details
Two Bedroom Deluxe
...
Room size: 62 m²/667 ft²
Harbor view
1 queen bed & 1 bunk bed
Enter dates to see prices
Room photos and details
Deluxe City View Room
...
Room size: 27 m²/291 ft²
City view
1 semi double bed or 1 doub...
Enter dates to see prices
Room photos and details
Deluxe Harbour View Suite
...
Room size: 44 m²/474 ft²
Harbor view
1 queen bed
Enter dates to see prices
Room photos and details
Harbour View Double Room
...
Room size: 27 m²/291 ft²
Harbor view
2 single beds or 1 double b...
Enter dates to see prices
Room photos and details
Triple Room
...
Room size: 55 m²/592 ft²
City view
1 single bed & 1 single bed...
Enter dates to see prices
Room photos and details
Two Bedroom Apartment
...
Room size: 50 m²/538 ft²
Harbor view
1 queen bed & 1 bunk bed
Enter dates to see prices
Room photos and details
City View Double Room
...
Room size: 23 m²/248 ft²
City view
1 semi double bed
Enter dates to see prices
Room photos and details
Harbor View Twin Room
...
Room size: 27 m²/291 ft²
Harbor view
2 single beds
Enter dates to see prices
More about TOWNPLACE WEST KOWLOON
TOWNPLACE WEST KOWLOON
Take advantage of a wealth of unrivaled services and amenities at TOWNPLACE WEST KOWLOON. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. The hotel provides front desk services such as concierge service for guests' convenience. Wear your favorite outfits again and again thanks to the laundry service offered at TOWNPLACE WEST KOWLOON. The hotel is entirely non-smoking. Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at TOWNPLACE WEST KOWLOON offer a layout option like a separate living room. You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms. You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.
Dining and things to do
Throughout your stay, choose from a variety of delicious dining options at the hotel. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests. Throughout the day, you can enjoy the activities offered at TOWNPLACE WEST KOWLOON. Warm up at the end of the day with a visit to the steam room and sauna. The many offerings at TOWNPLACE WEST KOWLOON ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.
Around the property
Venture outside TOWNPLACE WEST KOWLOON and explore Hong Kong during your stay. Tourists travel from around the world to see Victoria Peak (The Peak), which is an easy visit just 6.1 km away.
Reasons to stay here
This hotel's facilities score higher than 98% of accommodations in the city.
Show less
Amenities and facilities
Exceptional9.0
Facilities
Languages spoken
English
Chinese [Cantonese]
Chinese [Mandarin]
Accessibility
On-site accessible restaurants / lounges
Wheelchair accessible
Internet access
Free Wi-Fi in all rooms!
Internet
Wi-Fi in public areas
Things to do, ways to relax
Fitness center
Garden
Gym/fitness
Outdoor recreational features
Pool with view
Sauna
Spa/sauna
Steamroom
Swimming pool
Swimming pool [outdoor]
Yoga room
Cleanliness and safety
Daily disinfection in common areas
Hotel room service app
Dining, drinking, and snacking
BBQ facilities
Restaurants
Vending machine
Services and conveniences
Air conditioning in public area
Concierge
Elevator
Facilities for disabled guests
Laundry service
Lockers
Shops
Smoke-free property
Smoking area unavailableSmoking area
Terrace
Access
CCTV in common areas
Check-in [24-hour]
Fire extinguisher
Front desk [24-hour]
Non-smoking rooms
Pet facilities
Pet-friendly [charges apply]
Pets allowed
Rooftop area
Security [24-hour]
Service animals are welcome
Smoke alarms
Getting around
Car park [charges apply]
Location
10 Lai Ying Street, Cheung Sha Wan, Hong Kong, Hong Kong SAR, China, 000000
Excellent8.5
Location
Public transportation
Nam Cheong MTR Station
460 m
Lai Chi Kok MTR Station
1.2 km
Airports
Hong Kong International Airport (HKG)
23.8 km
Hospital or clinic
Tong Hoi Dik
1.4 km
Shopping
Ladies Market
2.4 km
Convenience store
Circle K
590 m
Cash withdrawal
ATM
410 m
What's nearby
Popular landmarks
Victoria Harbour
3.4 km
Tsim Sha Tsui East
4.0 km
Hong Kong Skyline
4.3 km
Nan Lian Garden
5.8 km
Victoria Peak (The Peak)
6.2 km
Ocean Park Thrill Mountain
10.5 km
Hong Kong Disneyland
11.2 km
Lantau Island
22.4 km
Tian Tan Buddha (Big Buddha)
26.4 km
Ngong Ping 360
26.7 km
Nearby landmarks
First Ferry
410 m
Nam Cheong MTR Station
460 m
Fu Cheong Estate Car Park
520 m
Lai Chi Kok Drainage Tunnel Outfall
520 m
Fu Cheong Shopping Centre
600 m
Hing Wah Street West Playground
700 m
AEON (Lai Chi Kok)
800 m
Sham Shui Po Park
840 m
Nam Cheong Park
900 m
D2 Place
1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-14 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 15 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
In accordance with the guidelines outlined in the draft amendment to the Product Eco-responsibility Ordinance of 2023, Hong Kong hotels will no longer offer complimentary disposable plastic products to guests. For specific inquiries, please consult the official website of the hotel.
All the room size mentioned are gross area.
Starting from 1 January 2025, Hong Kong will reinstate the Hotel Accommodation Tax (HAT) at a rate of 3%, based on the room rate provided by the property. This may affect your total accommodation costs. We recommend you read the Hotel Accommodation Tax details before booking. For more information, please visit the Hong Kong Inland Revenue Department website (https://www.ird.gov.hk/eng/faq/hatq.htm). "
Rollaway Bed Charge: 20 CAD, taxable at 17.52% .
When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts
Check-in/Check-out
Check-in from: 15:00
Check-out until: 11:00
Check-in until: 00:00
The property
Year property opened: 2023
Room voltage: 220
Number of rooms : 843
Non-smoking rooms/floors: yes
Property announcements
Hotel collects a security deposit at self-check-in, and accepted credit card payment methods are Visa, Master, JCB, UnionPay and Amex.
Property rooms are for accommodation use only and cannot be used as wedding purpose, please contact Hotel directly for such purpose of usage.
Reviews of TOWNPLACE WEST KOWLOON from real guests
tooltip
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of
8.7
Excellent
Recent ratings trend
10 most recent verified ratings received by the property
Cleanliness score 9 out of 10 and is a high score in Hong Kong
Cleanliness9.0
Facilities score 9 out of 10 and is a high score in Hong Kong
Facilities9.0
Service score 8.8 out of 10 and is a high score in Hong Kong
Service8.8
Value for money score 8.7 out of 10 and is a high score in Hong Kong
Value for money8.7
Location score 8.5 out of 10
Location8.5
High score for Hong Kong
Rating
9+ Exceptional (418)
8-9 Excellent (89)
7-8 Very Good (104)
6-7 Good (24)
<6 Below Expectation (47)
Showing 682 verified guest comments
Changed to review page 1
8.8
Excellent
Kwok from United Kingdom
Solo traveler
Deluxe City View Room
Stayed 8 nights in December 2024
“Amazing gym but no pool”
The hotels feels very modern and brand new. The room is very small but ok for a solo traveller like myself. The best thing about the hotel is that they have the most amazing gym and fitness facilities. All the equipment was state of the art. They also have washer dryers you can pay to use which I liked as I prefer to do my own laundry. On the downside, I was gutted the pool was out of action for seasonal reasons for 3-4 months. I feel the hotel should consider reviewing this. I stayed in Dec and I know it’s considered the winter in HK but the daytime temperature was still 18-19c and more than comfortable for using the pool. It’s such a waste of a beautiful pool. The location is not the best if I’m honest. It’s easy to get to and from the airport but if you need to go into town or HK island then it’s a bit of a journey (30-40 mins) by metro (MTR). I’d highly recommend this hotel if you are a solo traveller and into fitness. But if you’re a couple, you might need to reconsider as the small double beds are v small.
Reviewed January 11, 2025
Dear Kwok,
Thank you for taking the time to share your feedback about your experience at our hotel.
We greatly appreciate your positive comments about the facilities. We are committed to delivering exceptional service and creating a welcoming environment for all our guests. We would love to hear more about your experiences in the future.
We eagerly anticipate your return as a guest in our hotel. We are always pleased to be your second home when you're in the area, and we look forward to providing you with another memorable stay. Swimming pool is scheduled to re-open in coming April, please spend some time in the pool in your next visit.
Sincerely,
Gary Fung
Hotel Manager
TOWNPLACE WEST KOWLOON
Responded January 12, 2025
TOWNPLACE WEST KOWLOON
Did you find this review helpful?|
10.0
Exceptional
MINKYUNG from South Korea
Couple
Harbour View Double Room
Stayed 2 nights in March 2025
“It was excellent for the price.”
I went on a business trip combined with travel and stayed for 4 nights and 5 days. It was somewhat like an apartment-style hotel with storage and a small living space in the room, making it convenient for living. Since it’s a relatively new hotel, it’s generally clean. Pets are allowed, but there were no signs that animals had been in the room. The cleaning status was good, and especially the view at night from the location was fantastic. You can see the sea and Hong Kong Island all at once. The facilities are really well-equipped. The room was clean, spacious, and had good amenities, and the lounge for business was well arranged. The garden on the 23rd floor was also nicely decorated, providing a great view to just sit and zone out. I think it's even better if you stay for 3 nights or more. There’s an outdoor swimming pool, but unfortunately, I couldn’t use it since it opens in April. While the transportation can’t be said to be great compared to directly in front of the ferry terminal or Kowloon Station, my schedule was a bit relaxed, so it wasn’t inconvenient. It’s in a very good location for going to Disneyland. It seems there is no breakfast service available in the hotel.
Reviewed March 27, 2025
Auto-translated through generative A.I.
Dear MINKYUNG,
We are deeply grateful that you have chosen to stay at TOWNPLACE WEST KOWLOON and provided us with a perfect rating. We are truly honored to have earned your high recognition. As a hotel committed to creating a comfortable and high-quality accommodation experience for every guest, your positive feedback is the greatest affirmation of our efforts. This not only motivates our entire team, but also further strengthens our determination to continually improve.
We sincerely appreciate your trust and support. We will maintain strict quality control to ensure an outstanding living environment and attentive service for every guest who stays with us.
We look forward to the opportunity to provide you with another exceptional stay in the near future.
Sincerely,
Gary Fung
Hotel Manager
TOWNPLACE WEST KOWLOON
Responded March 31, 2025
TOWNPLACE WEST KOWLOON
Did you find this review helpful?|
10.0
Exceptional
Jia from Australia
Group
Deluxe City View Room
Stayed 5 nights in December 2024
“Great accommodation with easy access to MTR”
We are a group of five with two elderly and stayed in TP for a week. Location wise, it just a few minutes walk from Nam Cheong Station Exit B. You can easily spot this hotel at the MTR entrance. Cleanliness, this hotel is fairly new. We booked three rooms facing different views. Our rooms are at the 21st floor. The room is quite spacious. It comes with a kitchenette, a sofa, study desk, has plenty of wardrobe spaces, a safe, the bathroom and shower area are in good size. There is a self service laundry room on the same floor. We are fine with only one time housekeeping service during our visit as the reception advised us when we checked in. There is a common kitchen on 25th floor with outdoor seating. Views are amazing. Staff are friendly. We will definitely stay here again.
Reviewed January 10, 2025
Dear Jia,
Thank you for sharing your experience! We're delighted to hear that you found our facilities new and clean.
It’s great to know that you enjoyed our convenient location. Our hotel is located by the sea, just a 5-minute walk to the V Walk shopping center, which meets your dining, shopping, and entertainment needs. Additionally, Nam Cheong Station is an important interchange station for the subway, providing convenient access to the airport, Disneyland, and various areas in Hong Kong, Kowloon, and the New Territories. We hope this prime location brings you tranquility and relaxation.
Thank you again for taking the time to share your feedback. We are grateful for your patronage and eagerly await the privilege of welcoming you back for another exceptional stay.
Sincerely,
Gary Fung – Hotel Manager
TOWNPLACE WEST KOWLOON
Responded January 12, 2025
TOWNPLACE WEST KOWLOON
Did you find this review helpful?|
9.2
Exceptional
Barbara from Netherlands
Solo traveler
Deluxe City View Room
Stayed 7 nights in March 2024
“New, clean and comfortable studio”
The room I had was definitely more like a studio than a hotel room; which makes sense considering that it’s actually a serviced apartment building. It was opened in 2023 so it’s still very new and clean in all aspects. I was very happy that the apartment didn’t have carpets, which is honestly so hard to find in HK. Even though the location is not necessarily ‘central’, the location is really great as the MTR Nam Cheong station (5ish min away) connects to both the island and other parts of Kowloon. The neighborhood is also clean and safe. Would definitely recommend!
Reviewed March 14, 2024
Dear Barbara, Many thanks for sharing your amazing review on the platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience. We look forward to the pleasure of welcoming you back in the near future. Sincerely, Gary Fung TOWNPLACE WEST KOWLOON Hotel Manager
Responded March 15, 2024
TOWNPLACE WEST KOWLOON
Did you find this review helpful?|
9.2
Exceptional
Pauline from Hong Kong SAR, China
Solo traveler
Deluxe City View Room
Stayed 2 nights in March 2024
“Staycation ”
I cannot recommend this place enough or be happier with the hotel/service apartment. Its a hotel / service apartment / airBNB all rolled into one. I love the communal facilities on offer and space not to mention the community. My aunties stayed here for a few weeks and then I had the pleasure to spend a few nights here too. It feels like home and special shoutout to Mandy at reception she goes above and beyond for customers. Professional, courteous and very helpful making my stay truly comfortable. So good I extended my stay. Thanks again, I will be back for sure.
Reviewed April 01, 2024
Dear Pauline,
Thank you very much for your recent stay at TOWNPLACE WEST KOWLOON. I am so delighted to learn that our Guest Services Team - Mandy has demonstrated customer care and professional service. Your compliment is definitely the greatest recognition and encouragement to all of us.We would love the chance to welcome you back again very soon!
Sincerely,
Gary Fung
Hotel Manager - TOWNPLACE WEST KOWLOON
“Amazing gym but no pool”
The hotels feels very modern and brand new. The room is very small but ok for a solo traveller like myself. The best thing about the hotel is that they have the most amazing gym and fitness facilities. All the equipment was state of the art. They also have washer dryers you can pay to use which I liked as I prefer to do my own laundry. On the downside, I was gutted the pool was out of action for seasonal reasons for 3-4 months. I feel the hotel should consider reviewing this. I stayed in Dec and I know it’s considered the winter in HK but the daytime temperature was still 18-19c and more than comfortable for using the pool. It’s such a waste of a beautiful pool. The location is not the best if I’m honest. It’s easy to get to and from the airport but if you need to go into town or HK island then it’s a bit of a journey (30-40 mins) by metro (MTR). I’d highly recommend this hotel if you are a solo traveller and into fitness. But if you’re a couple, you might need to reconsider as the small double beds are v small.
Dear Kwok, Thank you for taking the time to share your feedback about your experience at our hotel. We greatly appreciate your positive comments about the facilities. We are committed to delivering exceptional service and creating a welcoming environment for all our guests. We would love to hear more about your experiences in the future. We eagerly anticipate your return as a guest in our hotel. We are always pleased to be your second home when you're in the area, and we look forward to providing you with another memorable stay. Swimming pool is scheduled to re-open in coming April, please spend some time in the pool in your next visit. Sincerely, Gary Fung Hotel Manager TOWNPLACE WEST KOWLOON