Agoda Preferred

Wil'que Westlake Hotel and Residences

5 stars out of 5
No.254 D Thuy Khue, Tay Ho District, Ba Dinh, Hanoi, Vietnam,

Located in the vibrant Ba Dinh district of Hanoi, Wil'que Westlake Hotel and Residences offers two travelers a perfect blend of cultural charm and modern comfort. Enjoy easy access to iconic landmarks, including Huu Tiep Lake and the Downed B-52 just 850 meters away, and the historic Ho Chi Minh Mausoleum nearby. Relax after your explorations in facilities like a hot tub and indoor pool, or join curated tours for an enriching experience. Rooms feature complimentary Wi-Fi and air conditioning, with select options offering private balconies or terraces overlooking serene gardens or a tranquil lake, ideal for unwinding together. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Great View

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Restaurant

Yoga room

Airport transfer

Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!
Service 8.6
Cleanliness 8.4
Value for money 8.4
Facilities 8.1

Based on 1,424 verified reviews

Service

8.6

Cleanliness

8.4

Value for money

8.4

Facilities

8.1

Room comfort and qua...

8.0

Location

7.9

See map

7.9Very good

Location rating score

Very good location - 2.23 kilometers from city center
Parking
Available
Popular landmarks
Presidential Palace Historical Site
1.5 km
Ho Chi Minh Mausoleum
1.7 km
One Pillar Pagoda
1.8 km
Vietnam Museum of Ethnology
2.2 km
Vietnam Military History Museum
2.4 km
Closest landmarks
Unik mart Thuỵ Khuê
260 m
Bãi đỗ xe ngoài trời
510 m
Bể Bơi Khăn Quàng Đỏ
570 m
Bệnh viện Đa khoa Quốc tế Thu Cúc
660 m
Machinco Building - MDRI
730 m

Good to know

Value for money8.4
Distance to city center3 km
Location rating7.9
Nearest airportNoi Bai International Airport (HAN)
Distance to airport19.5 km

Rooms available at Wil'que Westlake Hotel and Residences

Very good
Room comfort & quality

8

2 Bedroom Executive
...
  • Room size: 87 m²/936 ft²
  • Lake view
  • 1 king bed & 1 single bed
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2-Bedroom Deluxe
...
  • Room size: 77 m²/829 ft²
  • Lake view
  • 1 king bed & 1 queen bed
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3-Bedroom Executive
...
  • Room size: 112 m²/1206 ft²
  • Lake view
  • 1 king bed & 1 queen bed & ...
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2-Bedroom Premier
...
  • Room size: 95 m²/1023 ft²
  • Lake view
  • 1 king bed & 1 queen bed
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Studio Premier
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 1 king bed
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3-Bedroom Deluxe
...
  • Room size: 92 m²/990 ft²
  • Lake view
  • 1 king bed and 1 sofa bed a...
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Three-Bedroom Deluxe Apartment
...
  • Room size: 92 m²/990 ft²
  • Garden view
  • 1 sofa bed & 1 queen bed & ...
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1 Bedroom Deluxe
...
  • Room size: 54 m²/581 ft²
  • Lake view
  • 1 double bed
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Studio Executive
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 1 king bed
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3-Bedroom Deluxe Balcony
...
  • Room size: 112 m²/1206 ft²
  • Smoking allowed
  • 1 single bed & 1 double bed...
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Frequently asked questions

Does Wil'que Westlake Hotel and Residences offer airport transfer?

Wil'que Westlake Hotel and Residences offers airport transfer service upon request with an additional charge of 851000 VND in local currency. To request, check the box on the booking form just before the payment page.

Does Wil'que Westlake Hotel and Residences provide dry cleaning services?

Yes! Wil'que Westlake Hotel and Residences provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

How many rooms does Wil'que Westlake Hotel and Residences have?

Wil'que Westlake Hotel and Residences has a total of 89 rooms.

What was the average room rate for Wil'que Westlake Hotel and Residences been in the past month?

The typical room rate for Wil'que Westlake Hotel and Residences in the past month is 1345303.15 VND, compared to city's average of 1036690.09 VND.

In which languages can Wil'que Westlake Hotel and Residences's personnel communicate?

Wil'que Westlake Hotel and Residences can communicate up to 4 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do past visitors like most about Wil'que Westlake Hotel and Residences?

Past guests that stayed at Wil'que Westlake Hotel and Residences have given this property a rating of 8.619 for its outstanding service as the primary highlight for their stay.

What is the average rating that verified Solo travelers' have given to Wil'que Westlake Hotel and Residences?

Past solo travelers that have stayed at this property have given Wil'que Westlake Hotel and Residences an average rating of 8.3. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with young children have given to Wil'que Westlake Hotel and Residences?

Verified families with young children that have stayed at this property have given Wil'que Westlake Hotel and Residences an average rating of 8.3. You can look up more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Wil'que Westlake Hotel and Residences?

Past local travelers that have stayed at this property have given Wil'que Westlake Hotel and Residences an average rating of 8.9. You can look up on more specific customer ratings, and feedback for this property down in the review section.

What is the nearest train, metro, or bus station to Wil'que Westlake Hotel and Residences?

The closest train, metro, or bus station is Hanoi Railway Station, 3056.52 m away from Wil'que Westlake Hotel and Residences.

More about Wil'que Westlake Hotel and Residences

More about Wil'que Westlake Hotel and Residences

Experience Luxury and Comfort at West Lake 254D Hotel & Residence

Welcome to West Lake 254D Hotel & Residence, a luxurious 5-star hotel nestled in the heart of Hanoi, Vietnam. With its prime location and impeccable service, this hotel offers a truly unforgettable experience for both business and leisure travelers. Built in 1997 and last renovated in 2007, West Lake 254D Hotel & Residence boasts a timeless elegance that seamlessly blends with modern amenities. The hotel features 90 spacious and well-appointed rooms, ensuring a comfortable and relaxing stay for every guest. Whether you choose a cozy standard room or indulge in a luxurious suite, you can expect nothing but the utmost comfort and convenience. Convenience is key at West Lake 254D Hotel & Residence. The hotel is just a short 35-minute drive from the airport, allowing you to easily reach your destination without any hassle. Its close proximity to the city center, which is only 4 kilometers away, means that you can easily explore the vibrant attractions and cultural landmarks that Hanoi has to offer.

Unwind and Indulge in the Entertainment Facilities at West Lake 254D Hotel & Residence

At West Lake 254D Hotel & Residence, guests can enjoy a range of entertainment facilities that are designed to enhance their stay and provide a truly memorable experience. Whether you're looking to relax, socialize, or indulge in some leisure activities, this hotel has it all. Step into the on-site shops and explore a variety of products, from souvenirs to local handicrafts. Discover unique treasures to take home as a reminder of your time in Hanoi. If you're in the mood for a refreshing drink or a lively evening, head to the hotel's bar, where you can unwind with a wide selection of beverages and enjoy the vibrant atmosphere. For those seeking ultimate relaxation, the hot tub is the perfect place to rejuvenate your body and mind. Immerse yourself in the warm, bubbling water and let the soothing jets melt away your stress. Alternatively, take a stroll through the hotel's beautiful garden, where you can bask in the tranquility of nature and escape the hustle and bustle of the city. With its array of entertainment facilities, West Lake 254D Hotel & Residence ensures that every guest's needs are catered to, promising a delightful and enjoyable stay in Hanoi.

Stay Active at West Lake 254D Hotel & Residence with State-of-the-Art Sports Facilities

At West Lake 254D Hotel & Residence, we understand the importance of staying active and maintaining a healthy lifestyle, even while traveling. That's why we offer a range of top-notch sports facilities to cater to our guests' fitness needs. Dive into our indoor pool for a refreshing swim, regardless of the weather outside. Whether you're looking to relax or get in a few laps, our pool provides the perfect setting for a rejuvenating aquatic experience. For those who prefer a more intense workout, our fitness center is equipped with state-of-the-art equipment to help you reach your fitness goals. With a wide range of cardio machines, weight training equipment, and free weights, you'll have everything you need for a comprehensive workout session. Unwind and find your inner peace in our dedicated yoga room. Whether you're a seasoned yogi or a beginner, our serene space offers the perfect ambiance for practicing your asanas and finding balance and tranquility. Best of all, our fitness center is free for all guests and is open 24 hours, so you can work out at your convenience. Stay active and energized during your stay at West Lake 254D Hotel & Residence with our exceptional sports facilities.

Convenience at Your Fingertips

At West Lake 254D Hotel & Residence, convenience is a top priority. From the moment you step foot into our hotel, you'll be greeted with a range of facilities designed to make your stay as comfortable and hassle-free as possible. Our 24-hour room service ensures that you can satisfy your cravings at any time of the day or night, while our laundry service takes care of your clothes, so you can focus on enjoying your trip. Our dedicated concierge team is always on hand to assist you with any queries or requests you may have, ensuring that your stay with us is tailored to your needs. Stay connected with our complimentary Wi-Fi in public areas, allowing you to browse the internet and stay in touch with loved ones back home. For our guests who smoke, we provide a designated smoking area for your convenience. In addition, all of our rooms are equipped with free Wi-Fi, so you can stay connected throughout your stay. Our dry cleaning service and express check-in/check-out options make your life easier, allowing you to make the most of your time in Hanoi. Store your luggage securely with our luggage storage service, and rest easy knowing that our daily housekeeping will keep your room clean and tidy. For those who prefer to do their own laundry, we also offer a laundromat on-site. At West Lake 254D Hotel & Residence, we strive to provide the utmost convenience for our guests, ensuring a memorable stay in Hanoi.

Convenient Transport Facilities at West Lake 254D Hotel & Residence

At West Lake 254D Hotel & Residence, we understand the importance of convenient transport options for our guests. That's why we offer a range of transport facilities to ensure a seamless and hassle-free stay. For those arriving by air, our airport transfer service is available to pick you up from the airport and bring you directly to the hotel. Sit back and relax as our professional drivers take care of your transportation needs. Exploring the vibrant city of Hanoi is made easy with our tour services. Let our knowledgeable guides show you the best attractions and hidden gems of the city, ensuring you make the most of your visit. We also provide valet parking for guests who prefer to drive. Our attentive staff will take care of parking your vehicle, allowing you to focus on enjoying your stay. For guests with their own vehicles, we have a car park onsite. Rest assured that your vehicle will be safely parked, and the best part is, it's free of charge! If you prefer not to drive, our shuttle service is available to take you to popular destinations within the city. Additionally, our taxi service can be arranged for your convenience. Need tickets for a show or event? Our ticket service will assist you in securing the best seats, ensuring you don't miss out on any of the city's entertainment. Whether you choose to drive yourself or take advantage of our transport services, West Lake 254D Hotel & Residence has you covered. Experience the ease and convenience of our transport facilities and make the most of your stay in Hanoi.

Modern Comfort and Convenience at West Lake 254D Hotel & Residence

Indulge in a stay at West Lake 254D Hotel & Residence and experience modern comfort and convenience at its finest. Each room is thoughtfully designed with your utmost comfort in mind, offering a range of amenities to enhance your stay. Step into your room and feel the cool breeze of the air conditioning, ensuring a pleasant and comfortable atmosphere throughout your stay. Wrap yourself in the plush bathrobes provided, adding a touch of luxury to your relaxation time. Style your hair effortlessly with the hair dryer provided, saving you precious time as you get ready for the day. Unwind in front of the television, catching up on your favorite shows or enjoying a movie night in. Quench your thirst with refreshments from the mini bar, offering a variety of beverages and snacks for your enjoyment. Step out onto your private balcony or terrace and soak in the stunning views of Hanoi, providing the perfect spot to relax and unwind. Stay connected and entertained with satellite/cable TV, ensuring you never miss out on your favorite shows or news updates. Keep your drinks and snacks cool in the refrigerator, allowing you to enjoy a refreshing beverage or a quick bite at any time. With these exceptional room facilities, West Lake 254D Hotel & Residence guarantees a memorable and comfortable stay for all guests.

Delightful Dining Experiences at West Lake 254D Hotel & Residence

Indulge in a culinary journey like no other at West Lake 254D Hotel & Residence, where a wide range of dining options await you. Start your day off right with a scrumptious breakfast buffet, featuring a variety of continental delights that will satisfy even the most discerning palates. Whether you prefer a hearty American breakfast or a lighter European-style spread, our dedicated chefs will ensure that you have a delightful start to your day. For those seeking a quick pick-me-up or a casual meeting spot, our coffee shop is the perfect choice. Sip on a freshly brewed cup of coffee or enjoy a selection of teas while you catch up with friends or simply relax in the cozy ambiance. When it comes to a satisfying meal, look no further than our on-site restaurant. With an extensive menu that showcases both local and international cuisines, you'll be spoilt for choice. From traditional Vietnamese delicacies to Western favorites, our talented culinary team uses only the freshest ingredients to create dishes that are bursting with flavors. Whether you're in the mood for a hearty steak, a fragrant bowl of pho, or a refreshing salad, our restaurant offers something for everyone. With impeccable service and a warm, inviting atmosphere, dining at West Lake 254D Hotel & Residence is an experience you won't want to miss.

Luxurious and Spacious Rooms at West Lake 254D Hotel & Residence

Experience the epitome of comfort and luxury at West Lake 254D Hotel & Residence with our exquisite room offerings. Choose from a variety of spacious and beautifully designed rooms that cater to your every need. Indulge in the opulence of our 1 Bedroom Deluxe room, featuring a generous 54 square meters of space and a plush Double Bed. For those seeking a little more room to unwind, our 2 Bedroom Executive room offers a sprawling 87 square meters of space, with the option of a Single Bed or King Bed. Booking your stay at West Lake 254D Hotel & Residence through Agoda ensures that you not only get the best prices available but also guarantees a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through our room options, compare prices, and secure your reservation in just a few clicks. Enjoy the convenience and peace of mind that comes with booking your dream room at our hotel through Agoda.

Discover the Historic Charm of Ba Ðình in Hanoi

Ba Ðình, located in the heart of Hanoi, is a district that effortlessly blends history, culture, and modernity. As the political center of Vietnam, Ba Ðình is home to many significant landmarks that tell the story of the country's rich past. One of the most prominent attractions in the area is the Ho Chi Minh Mausoleum, where visitors can pay their respects to the revered leader of Vietnam. The mausoleum is surrounded by lush gardens and offers a solemn and reflective atmosphere. Aside from the mausoleum, Ba Ðình also boasts other historical sites such as the Presidential Palace, where Ho Chi Minh lived and worked, and the One Pillar Pagoda, a unique Buddhist temple known for its distinctive architecture. Exploring these landmarks not only provides insight into Vietnam's history but also offers a glimpse into the country's cultural heritage. In addition to its historical significance, Ba Ðình is also a vibrant and bustling district with a wide range of dining, shopping, and entertainment options. Visitors can stroll along the tree-lined streets and discover charming cafes, local markets, and boutique shops. The district is also home to the Vietnam National Museum of Fine Arts, where art enthusiasts can admire a collection of Vietnamese art spanning different periods. With its perfect blend of history, culture, and modern amenities, Ba Ðình is a must-visit destination for travelers seeking a deeper understanding of Vietnam's past and a taste of its vibrant present.

Convenient Transportation Options to West Lake 254D Hotel & Residence

Located in the vibrant Ba Ðình district of Hanoi, Vietnam, West Lake 254D Hotel & Residence offers a convenient and comfortable stay for travelers. Getting to the hotel from the nearest airport is a breeze, thanks to the various transportation options available. If you are arriving at Noi Bai International Airport, the most convenient way to reach West Lake 254D Hotel & Residence is by taxi. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 30 minutes, depending on the traffic. Make sure to choose a reputable taxi company and agree on a fare before starting the journey. Another option is to book a private airport transfer in advance. This hassle-free option allows you to relax and enjoy the ride, knowing that a professional driver will be waiting for you at the airport and will take you directly to the hotel. For those who prefer public transportation, you can take a shuttle bus from the airport to Hanoi city center. From there, you can easily catch a taxi or use ride-hailing apps to reach West Lake 254D Hotel & Residence. No matter which transportation option you choose, you'll be greeted with warm hospitality and a comfortable stay at West Lake 254D Hotel & Residence, where you can unwind and explore the beautiful surroundings of Ba Ðình district.

Explore the Rich History and Culture near West Lake 254D Hotel & Residence

Located in the heart of Hanoi, West Lake 254D Hotel & Residence offers easy access to a plethora of historical landmarks and cultural attractions. Immerse yourself in the rich history of Vietnam by visiting the nearby Ho Chi Minh Mausoleum, where you can pay your respects to the country's revered leader. Just a short distance away, you'll find the Presidential Palace Historical Site, a fascinating complex that showcases the grandeur of Vietnamese architecture. For those interested in military history, the Vietnam Military History Museum is a must-visit. Delve into the country's past conflicts and learn about its brave soldiers through a collection of artifacts and exhibits. Another iconic attraction is the One Pillar Pagoda, a unique architectural masterpiece that stands as a symbol of Hanoi. Marvel at its intricate design and soak in the serene atmosphere. If you're looking to explore the local art scene, the Fine Arts Museum (Bao Tang My Thuat) is a treasure trove of Vietnamese art, featuring a diverse range of paintings, sculptures, and ceramics. For a glimpse into Hanoi's imperial past, head to the Imperial Citadel of Thang Long, a UNESCO World Heritage Site. Discover ancient palaces, temples, and archaeological sites that offer a glimpse into Vietnam's rich cultural heritage. For panoramic views of the city, make your way to the Hanoi Flag Tower and the Lotte Observation Deck. From these vantage points, you can admire the sprawling cityscape and the picturesque West Lake. Whether you're a history enthusiast, art lover, or simply seeking to immerse yourself in Vietnamese culture, the surrounding landmarks and attractions near West Lake 254D Hotel & Residence offer a captivating experience that will leave you with lasting memories.





A Gastronomic Haven: Indulge in a Variety of Cuisines

When it comes to dining options, West Lake 254D Hotel & Residence is surrounded by an array of fantastic restaurants. Whether you're craving authentic Italian flavors, mouthwatering Korean BBQ, aromatic Indian spices, fresh seafood delights, traditional Vietnamese dishes, or international fusion cuisine, you'll find it all just steps away from the hotel. Pizza 4P's Phan Ke Binh offers delectable wood-fired pizzas and homemade pastas, while Sajang Bbq is a haven for meat lovers with its sizzling grilled meats and flavorful marinades. If you're in the mood for Indian cuisine, Namaste Hanoi is a must-visit, serving up fragrant curries and tandoori specialties. Seafood enthusiasts will delight in the offerings at Salmonoid, where you can savor the freshest catches of the day. For a taste of authentic Vietnamese dishes, head to Khuê Restaurant or November Restaurant, both known for their traditional flavors and warm ambiance. Pincho - Tapas Kitchen and Drinks is perfect for those seeking a lively atmosphere and a wide selection of tapas and refreshing beverages. Standing Bar is a trendy spot that offers a diverse menu of international fusion dishes, perfect for a casual meal or a night out with friends. Buffet Chef Dzung is the go-to place for an indulgent buffet experience, featuring a wide variety of international and local delicacies. Lastly, Hue Restaurant specializes in the flavors of the ancient imperial city, offering a unique culinary journey through the rich heritage of Hue. With such a diverse range of dining options right at your doorstep, you'll never run out of delicious choices during your stay at West Lake 254D Hotel & Residence.

Shop 'til You Drop at West Lake 254D Hotel & Residence

Located in the heart of Hanoi, West Lake 254D Hotel & Residence is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find Lotte Center Hanoi, a towering shopping mall that houses a wide range of international and local brands. Indulge in a shopping spree and discover the latest fashion trends, electronics, and beauty products. If you're looking for unique souvenirs and traditional Vietnamese crafts, head over to 54 Traditions Gallery, where you'll find an array of handmade items that showcase the rich cultural heritage of Vietnam. Book lovers will delight in The Bookworm Hanoi, a charming bookstore that offers a diverse selection of books, including both local and international titles. For those seeking trendy and fashionable clothing, Tohe Style is a must-visit boutique that features stylish designs crafted by talented Vietnamese designers. And if you're in need of some retail therapy, Lotte Department Store is just a short distance away, offering a wide variety of products ranging from fashion and cosmetics to home goods and electronics. With these shopping landmarks just steps away from West Lake 254D Hotel & Residence, you'll have everything you need for a memorable shopping experience right at your doorstep.

Affordable Luxury at West Lake 254D Hotel & Residence

Discover the perfect blend of comfort, convenience, and affordability at West Lake 254D Hotel & Residence. With an average room price of just $61, this luxurious hotel offers exceptional value for money in the heart of Hanoi, Vietnam. Compared to the average price of a hotel room in Hanoi, which stands at $67, West Lake 254D Hotel & Residence provides an incredible opportunity to experience top-notch accommodation without breaking the bank. Whether you're a budget-conscious traveler or simply looking for a great deal, this hotel offers unbeatable rates for its world-class amenities and services. From elegantly furnished rooms to state-of-the-art facilities, West Lake 254D Hotel & Residence ensures a memorable stay at an affordable price. Don't miss out on the chance to indulge in luxury without compromising on your budget. Book your stay today and experience the best of Hanoi at West Lake 254D Hotel & Residence.

Excellent Location and Friendly Staff

West Lake 254D Hotel & Residence has received glowing reviews from its satisfied guests. With an excellent location and friendly staff, this hotel is a top choice for travelers visiting Hanoi, Vietnam. Guests have praised the hotel's convenient location, making it easy to explore the city's attractions and landmarks. The staff at West Lake 254D Hotel & Residence are known for their warm and welcoming attitude, providing exceptional service to ensure a pleasant stay for every guest. From check-in to check-out, the staff goes above and beyond to make guests feel comfortable and well taken care of. In addition to the outstanding service, guests have raved about the hotel's amenities. The clean pool and well-arranged fitness room are perfect for guests who want to relax and stay active during their stay. The rooms at West Lake 254D Hotel & Residence are not only clean and nice, but they also offer a great view of the surrounding area. Guests have mentioned that the rooms are well-maintained and provide a comfortable and cozy atmosphere. Whether you are traveling alone, with friends, or with family, this hotel is an excellent choice. The hotel staff is known for their kind and attentive service, ensuring a pleasant and memorable stay for guests of all ages. Overall, West Lake 254D Hotel & Residence exceeds expectations with its excellent location, friendly staff, and top-notch amenities. Guests have praised the hotel for its cleanliness, great views, and exceptional service. Whether you are visiting Hanoi for business or leisure, this hotel is a fantastic choice for a comfortable and enjoyable stay.

Exceptional Value and Service at West Lake 254D Hotel & Residence

Discover a hidden gem in the heart of Hanoi, Vietnam, where exceptional value and outstanding service await you at West Lake 254D Hotel & Residence. With an impressive overall rating of 8.0, this hotel has garnered high praise from satisfied guests who have experienced its unparalleled hospitality. One of the standout features of West Lake 254D Hotel & Residence is its exceptional value for money. With a rating of 8.2 for value, guests have consistently praised the hotel for providing top-notch amenities and services at an affordable price. From the moment you step into the elegant lobby, you'll be greeted by warm and friendly staff who are dedicated to ensuring your stay is nothing short of perfect. Another aspect that sets this hotel apart is its dedicated and attentive staff. With a remarkable staff performance rating of 8.5, West Lake 254D Hotel & Residence goes above and beyond to make guests feel welcome and well taken care of. Whether you need assistance with sightseeing recommendations, transportation arrangements, or any other request, the knowledgeable and friendly staff are always ready to assist with a smile. In addition to its exceptional value and service, West Lake 254D Hotel & Residence also boasts high ratings for cleanliness, comfort, and facilities. With a cleanliness rating of 8.3, guests can expect immaculate rooms and public areas throughout their stay. The hotel's comfortable accommodations, rated at 7.9, provide a peaceful retreat after a day of exploring the vibrant city. Furthermore, the hotel's facilities, rated at 7.9, offer everything you need for a memorable stay, including a fitness center, swimming pool, and a restaurant serving delectable Vietnamese cuisine. Experience the perfect blend of affordability, comfort, and outstanding service at West Lake 254D Hotel & Residence. Book your stay today and discover why this hidden gem has earned rave reviews from delighted guests.

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Amenities and facilities

Excellent8.1

Facilities

Most talked about facilities

Languages spoken
  • English
  • Japanese
  • Korean
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Garden
  • Gym/fitness
  • Hot tub
  • Pool facilities
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Grocery delivery
  • Kitchen
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Projector/LED display
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Additional bathroom
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Full kitchen
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Linens
  • Locker
  • Microwave
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate living room
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Washing machine
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Restaurants on site
Restaurant
  • Menu: Buffet

Location

No.254 D Thuy Khue, Tay Ho District, Ba Dinh, Hanoi, Vietnam,

Very good7.9

Location

Airports
  • Noi Bai International Airport (HAN)
    19.5 km 28 min drive
  • Cat Bi International Airport (HPH)
    97.1 km
Public transportation
  • Hanoi Railway Station
    3.1 km
Hospital or clinic
  • Bệnh viện Đa khoa Quốc tế Thu Cúc
    660 m
Shopping
  • Night Market
    3.1 km
Convenience store
  • Vinmart
    1.3 km 9 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Presidential Palace Historical Site
    1.5 km
  • Ho Chi Minh Mausoleum
    1.7 km
  • One Pillar Pagoda
    1.8 km
  • Vietnam Museum of Ethnology
    2.2 km
  • Vietnam Military History Museum
    2.4 km
  • Temple of Literature & National University
    2.4 km
  • Old Quarter
    3.3 km
  • Hoa Lo Prison
    3.4 km
  • St. Joseph's Cathedral
    3.4 km
  • Vietnamese Women's Museum
    4.0 km
Nearby landmarks
  • Unik mart Thuỵ Khuê
    260 m
  • Bãi đỗ xe ngoài trời
    510 m
  • Bể Bơi Khăn Quàng Đỏ
    570 m
  • Bệnh viện Đa khoa Quốc tế Thu Cúc
    660 m
  • Machinco Building - MDRI
    730 m
  • Quan Ngua Sports Complex
    760 m
  • Benh Vien Lao Va Cac Benh Phoi Trung Uong
    760 m
  • Embassy of Venezuela
    780 m
  • Huu Tiep Lake and the Downed B-52
    850 m
  • Botanical Gardens (Vuon Bach Thao)
    880 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center3 km
  • Travel time to airport (minutes)30
  • Airport transfer fee851000 VND
Extras
  • Daily Internet/Wi-Fi fee0 VND
  • Breakfast charge (unless included in room price)200000 VND
The property
  • Year property opened1997
  • Number of floors8
  • Number of rooms 89
  • Most recent renovation2016
  • Non-smoking rooms/floorsno
  • Number of restaurants1
Parking
  • Daily parking fee70000 VND

Property announcements

Guests traveling from high-risk areas have to self-isolate for 7 days.

Reviews of Wil'que Westlake Hotel and Residences from real guests

Provided by verified guests of

Agoda logo
8.1
  • Service score 8.6 out of 10 and is a high score in Hanoi
    Service8.6
  • Cleanliness score 8.4 out of 10
    Cleanliness8.4
  • Value for money score 8.4 out of 10 and is a high score in Hanoi
    Value for money8.4
  • Facilities score 8.1 out of 10 and is a high score in Hanoi
    Facilities8.1
  • Room comfort and quality score 8 out of 10
    Room comfort and quality8.0
  • Location score 7.9 out of 10 and is a high score in Hanoi
    Location7.9
High score for Hanoi

Rating

9+ Exceptional (171)
8-9 Excellent (104)
7-8 Very Good (182)
6-7 Good (67)
<6 Below Expectation (76)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 600 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Dena from Australia
    Family with teens
    2-Bedroom Deluxe
    Stayed 4 nights in July 2024

    “Good apartment with lovely lake view & pool”

    The apartments are functional & clean however a bit dated. The pool, garden & gym are great but externally the building is a bit tired. Could be excellent with a bit of work on the outside. Staff are amazing though - excellent reception service & housekeeping.

    Reviewed July 08, 2024

    Dear Dena, Thank you for the lovely comments that you have given us. It will encourage us to serve the customers better. We are sorry for the dated facilitities that you have experienced in your recent stay. We also appreciate the kind words you have given to our Front Office and Housekeeping employees. Thank you again for the staying with us. We hope to welcome you back in the near future. Kind regards, Giang Front Office Manager

    Responded July 10, 2024
    Wil'que Westlake Hotel and Residences
  2. 10.0
    Exceptional
    Van from Thailand
    Family with young children
    2 Bedroom Executive
    Stayed 5 nights in April 2025

    “Spacious room, great value for money ”

    We stayed here for 5 nights in a suite with 2 bedrooms and a fully equipped kitchen. The staff is very friendly and supportive. If I order food for delivery, they will bring them up for us. Both security guards (morning and evening shifts) are exceptionally friendly and helpful to my kid.

    Reviewed April 16, 2025

    Dear our valued guests, Thank you for staying at Wil’que West Lake Hotel & Residence. We are happy to hear that you love our facility and our service. The Wil’que Team is always trying to improve our service to bring the best to our guests. We are looking forward to seeing you again. Have a nice day! Warm regards, Wil’que Crafters

    Responded May 13, 2025
    Wil'que Westlake Hotel and Residences
  3. 8.8
    Excellent
    Anh from Vietnam
    Business traveler
    1 Bedroom Deluxe
    Stayed 19 nights in January 2024

    “5 stars staffs, good location & outdated facility.”

    Consider best staffs I've had. The building location is near perfect, you'll have the lake view in the back (which is 80% of all room have this view), the gas station & the market in the front, easy access to main road to the airport, not too far from the downtown compared to the other side of the West Lake. On the other hand, rooms & facilities are outdated, all room have the furnitures/amenities just like a standard condo in US, only the tv is from this decade. 1 Bedroom Deluxe will be in the center of the building, which make your bedroom will face to the front, hall way and living room will face to the back, like a straight line, making bedroom feeling a bit tight, airless. After all, I stayed during the winter so the old, outdated building got the vibe very different from those new hotels, feels cozy, quite and very Hanoian.

    Reviewed February 07, 2024

    Dear Anh, Thannk you for the comments, we are delighted to hear that you enjoyed your stay with us. We apologize if the rooms and facilities didn’t meet your expectations. We understand that outdated furnishings can impact the overall experience. Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Kind regards, Giang Front Office Manager

    Responded February 16, 2024
    Wil'que Westlake Hotel and Residences
  4. 9.6
    Exceptional
    Matthew from South Korea
    Couple
    Studio Executive
    Stayed 4 nights in May 2024

    “Great value and service”

    The facilities here are very clean and the staff is very helpful. The location is not very walkable to much but easy taxi to popular areas! Swimming pool is clean and convenient. Easy walk to lake cafes

    Reviewed May 26, 2024

    Dear Matthew, Thank you for your feedback! We’re delighted to hear that you found our facilities very clean and our staff helpful. We take pride in maintaining a high standard for our guests. While our location may not be very walkable to some areas, we’re glad to know that it’s easy to get a taxi to popular spots. Being close to convenient transportation options is definitely a plus! We’re thrilled that you enjoyed our clean and convenient swimming pool! It’s a great way to relax during your stay. Exploring the lake cafes within walking distance adds to the overall experience. We hope you had a chance to enjoy the local ambiance and cuisine! Kind regards, Giang Front Office Manager

    Responded May 30, 2024
    Wil'que Westlake Hotel and Residences
  5. 10.0
    Exceptional
    Bok from South Korea
    Business traveler
    Studio Premier
    Stayed 1 night in May 2023

    “I recommend it for business trips or travel to Hanoi.”

    I urgently booked and stayed at Somerset for my business trip to Hanoi. There were quite a few Korean tourists as well. Meals can be had at the Japanese restaurant on the first floor, or if you go left through the entrance leading to the pool area towards West Lake (which operates with the room key card), there are many local restaurants. (Since it is a serviced residence, it seems fine to order food delivery via Grab or to cook your own meals.) I was able to comfortably complete my trip thanks to the friendly service from the staff and the clean, cozy rooms. I plan to visit again the next time I go on a business trip or a personal trip.

    Reviewed May 31, 2023
    Auto-translated through generative A.I.

    Dear Mr/Ms Bok, Thank you very much for your strong support to our property. We are delighted that you had an enjoyable stay with us and you like our facilities and services. We look forward to welcome you back during your future trip to Hanoi. Kind regards, Tammy

    Responded May 31, 2023
    Wil'que Westlake Hotel and Residences
Changed to review page 1

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