Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

For those who wish to drive their own cars, Zara's Boutique Hotel @ Harbour City has a car park right on site for maximum convenience. Parking is available for a fee of 2 MYR per day. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.

Start your mornings right, with the continental and buffet breakfast options offered at Zara's Boutique Hotel @ Harbour City. There's an additional charge of 10 MYR for adults and 10 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Zara's Boutique Hotel @ Harbour City features an on-site restaurant for your dining convenience. Breakfast is served here. Asian cuisine is available for guests. Dishes are served in buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at Zara's Boutique Hotel @ Harbour City. Small or intimate events like birthday parties can also be accomodated. Services for wireless internet and audio-visual equipment are offered to help your event go smoothly.

On-site venues and convenient event services make Zara's Boutique Hotel @ Harbour City an ideal choice for hosting events such as seminars, conferences and meetings. The 3 venues can accommodate up to 160 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

Zara's Boutique Hotel @ Harbour City does permit smoking in some areas and is not 100% smoke-free.

The closest train, metro, or bus station is South Bus Terminal, 740 m away from Zara's Boutique Hotel @ Harbour City.

Zara's Boutique Hotel @ Harbour City is located in Central Business District, famous for good restaurants such as Welcome Seafood Restaurant, Fatt Kee Seafood Restaurant and Kedai Kopi Yee Fung.

Shopping options in Zara's Boutique Hotel @ Harbour City’s Central Business District neighborhood include Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.

Zara's Boutique Hotel @ Harbour City is located in Central Business District area, which is famous for attractions such as Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum.

Zara's Boutique Hotel @ Harbour City is located within Central Business District, which makes it conveniently close to natural sights including Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.